10 Voice Technologies Jobs

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises a...

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises a...

Senior AI/ML to lead the development of an advanced research framework for testing and evaluation of emerging models. This role encompasses risk mitigation, the refinement of LLMs for BOT evaluations, implementing guardrails, and the provision of expert guidance on best practices. The engineer will ensure the robustness, accuracy, and reliability of conversational BOTs, thereby fostering innovation in next-generation AI agents. Investing in this position is essential to meet the growing demand for innovative, reliable conversational BOTs. Join our OptumAI Team, as a Senior AI/ML Engineer, which works on solving complex data analytics and AI/ML problems, including building enterprise-wide tes...

About Us HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network ...

As an experienced Project Management Professional, you will be responsible for leading the end-to-end delivery of high-impact, complex technical solutions, particularly within Voice, Contact Center, and Collaboration technologies such as Avaya, Cisco, Genesys, and Microsoft. Your role will involve owning the technical solution delivery process from scoping to handover based on the Statement of Work (SoW). You will lead multi-team collaboration both internally and externally, guiding them through the design, test, and implementation phases. Managing senior stakeholders, suppliers, governance, risk, and change control will also be part of your responsibilities. It will be essential to ensure t...

Role Overview: At NTT Global Networks, you will join the Global Operations Center as a Global Change Coordinator. Your primary responsibility will be supporting Enterprise business accounts by managing change management coordination, customer communications, project management, incident management escalations, and various processes and reports. Key Responsibilities: - Provide excellent customer service and communication skills - Utilize technical telecommunications background for effective support - Perform reporting and analysis tasks - Apply knowledge of ITIL processes - Manage multiple projects while aligning with resources, priorities, and timelines - Follow Customer and NTTGN-internal p...

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Job Description Job Description Lead end-to-end implementation of Sprinklr's CCaaS solutions for complex enterprise clients across diverse industries, ensuring scalability, performance, and long-term va...

As an experienced Project Management Professional, you will be responsible for leading the end-to-end delivery of high-impact, complex technical solutions, with a focus on Voice, Contact Center, and Collaboration technologies such as Avaya, Cisco, Genesys, and Microsoft. Your key responsibilities will include owning the technical solution delivery process, leading multi-team collaboration, managing senior stakeholders, suppliers, governance, risk, and change control, ensuring timely and budget-aligned delivery that meets business needs, driving continuous improvement and operational readiness, as well as managing escalations, RAG status, and lessons learned reviews. To excel in this role, yo...

Ready to build the future with AI? At Genpact, we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory , our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of whats possible, this is your moment. Genpact (NYSE: G) i...

Role & responsibilities Key Responsibilities: Develop detailed work plans for projects and support project team members in the creation of a formal WBS for their work. Identify project scope, timeline, budget, and success measures. Provide immediate conflict resolution and timely issue escalations. Manage and guide internal technical functional areas. Create presentations for project kick-off and closure. Conduct formal risk management activities throughout the life cycle of the project. Ensure timely resolution of all pre- and post- production issues meeting or exceeding SLA's. Prioritize production implementation & change activities. Maintain rigor around assigned projects change managemen...