4225 Voice Support Jobs - Page 48

Greetings, for candidates who are residents of Pune and Bengaluru and are okay with Work From Office looking in a leading MNC we have a profile for you . We are looking for the candidates having 1 year of International Customer Care Experience. Profile - Customer Support Executive (Voice) Job location - Pune Qualification * Good Verbal --- communication skills in English *1 year International Customer Care Experience Salary - 4-4.5Lpa Salary -5.25 5.75Lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Khushi 7869457739 *Kanak 898289979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD

Job Position : Associate Training Coordinator Minimum Experience : 0-6 months Location : Gurgaon Timings: Flexible with Shifts Contact: Jasleen KaurJasleen.2.Kaur@niitmts.com 7042458078 - share resume on WhatsApp Graduates need to apply (B.A. / B.Com / BBA / BHM /B.Sc., BCA), B. Tech (Mech/Biotech) can apply. Distance P.G can apply , BE /MCA are not eligible, PGDM can apply Working knowledge of computers, IN Night shifts Night Allowances will be provided. Excellent Written & Verbal communication skills. Responsibilities: The role involves providing 24*5 Training Administration support to top companies in the EMEA, NAM & APAC region. Assist the customers with the Training Administration issue/E-mail Provide the customer with resolutions / Training scheduling options Gather additional information about reported issue Perform detailed case analysis and document the case in the system and generate ticket Generate daily / weekly reports for the customer on Microsoft Excel Perform Training Management activities on the Learning Management Systems. Both side cab facilities, with no deductions will be provided for which your location should be under our hiring zone Note : 18 months of surety bond. Rotational Shift NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

International Voice Process Location: Mumbai, Pune , Bangalore EXCELLENT COMMUNICATION GRADUATES FRESHER CAN ALSO APPLY Overall Purpose of Job Provide high quality Tier 1 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing tool Walk customers/ Provide navigational support on self service portal Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines Place outbound calls to customers when required in line with Client / Company guidelines Work productively whilst maintaining exceptional call/data quality standards in line with targets Contribute to the team through open and regular communication with peers / supervisors Adhere to all company or departmental policies and procedures (personnel and operational) Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process Maintain regular and punctual attendance in line with company policies and procedures Minimize customer complaints and escalations by providing exceptional service and call control Qualification: Only Graduates - Excellent communication. Process Type: 100% Voice Support Background: Only candidates from non-IT background Interview Rounds: Version Round CD Round OPS Round Shift: Night Shift Qualification: Only Graduates - Excellent communication BOTH SIDE CABS 5 DAYS WORKING Regards Neeti 9650186207 call or whats app Monday to Friday 10am to 6pm

International Voice Process immediate joiners only Location: Mumbai, Pune , Bangalore EXCELLENT COMMUNICATION Latest graduates freshers can also apply Experience: Candidates must have experience in international or domestic voice process Qualification: Only Graduates - Excellent communication. Process Type: 100% Voice Support US PROCESS Background: Only candidates from non-IT background BPO Interview Rounds: Version Round CD Round OPS Round Shift: Night Shift Qualification: Only Graduates - Excellent communication BOTH SIDE CABS 5 DAYS WORKING

We are looking for smart professionals with a great attitude to make every single client interaction delightful Designation: Customer Service Specialist Your Impact as a Customer Service Specialist- HRO Customer Service through calls. Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal & Client level delivery quality on calls. Adhere to Customer Service Attendance & Accountability policies Execute issue /query resolution and ensure proper documentation &follow-up Identify, share and support operational improvements Education: Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & EcoHons) Required Experience Excellent communication skills Should be flexible to work in rotational shifts Proficient in computer usage and Basic knowledge on MSOffice We Offer You: Defined career roadmap which offers growth opportunities Performance based incentive program Investment in talent development and skills enhancement Work life balance with 5 day workweek Collaborative environment with best in class professionals Focus on colleague engagement and fun@work Insurance benefits Location : Airoli, Mumbai Interested candidates, please apply directly or share your resumes on : Jasleen.2.Kaur@niitmts.com (7042458078)

work Location : ITPL Process : BGV Verification Education : Degree Language : Excellent English Salary Details:1+ year experience : 24,000TH Shift : 5 days working, 2 days off Cab : 2-way transportation Bonus : Quarterly bonus

Hiring international voice process Qualification : only Freshers Shifts - US shift (Night rotational ) Required Candidate profile Location - Ecity 5days working & Saturday & Sunday Fixed off 2 way cabs

Hiring For Voice Process - US Medical Insurance 5days working [sat , sun off] 2-Way Cab - Up to 20km! Salary: Up to 32,000 Take Home + 6,583 Fixed Allowance Minimum 1 year of experience mandatory

Broadband/ Telecom Customer Support (Blended Process) (UK Shift) 5 days working/ 2 rotational off Both way cab facility will be provided Fresher Salary: 23k TH Experienced Salary: - Upto 27k TH

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606553812 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Process :- Inbound voice process *Qualification - Undergraduate/ Graduate *Salary - upto 17,500/- PM + Incentive + Joining Bonus *6 days working *Hindi/ english and Fresher & Exp *Qualification: Min HSC *Freshers/Experienced both can apply. Required Candidate profile free pick & drop shuttle facilities from Sec-59 metro station, sec-52 metro station,city centre , golf course metro station, sec-37 botanical garden bus stand, okhla bird sanctuary metro station. Perks and benefits High Incentives and growth opportunities.

Greetings from AGS Health.! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment. To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis in a clear and coherent manner in the billing system To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps To improve the performance based on the feedback provided by the reporting manager / quality audit team. Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths), Passed out year - 2019 to 2024 Please Note : B.E/B.Tech/ME/M.Tech - are not eligible to apply Interview ProcessRounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:30 PM to 2:30 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shift. Transport : Two-way transport available based on boundary limits. Location: Chennai - OMR, Ambattur - should be flexible to work in any facility. Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can WhatsApp your updated resume to 9150023656 or mail to Thanks & Regards, Arun Thanulingam HR-Talent Acquisition AGS Health.

-Process:- Outbound sales Process ( Office work ) -Fresher/ experience both can apply -HSC pass can apply -freshers Salary-13k To 18k + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Min Qualification HSC To schedule your interview Call or send your CV through WhatsApp/ mail (number mentioned below)- HR sayali :-9158043197 Perks and benefits High Incentives and growth opportunities.

Hello Job-Seekers!! Greetings from Hiring Labs! Hiring for Customer Support Executive Voice/Non-Voice for Multinational BPO in Lucknow Location. We are actively looking for dynamic and enthusiastic Undergraduate/Graduate candidates with excellent communication skills to join our growing Customer Support team. Job Role: Customer Support Executive (Voice & Non-Voice) Job Type: Full Time Experience: 02 Years (Freshers are welcome) Qualification: Undergraduate / Graduate Age Limit: 1835 Years Location: Lucknow Key Highlights: 5 Days Working (Rotational shifts & rotational week offs) 24x7 Work Environment 9.5 Working Hours (Includes 1-hour break) 3 Months Paid Training followed by a Certification Round No Leaves in the First 3 Months (except weekly offs) Attractive CTC: Non-Voice: Up to 26,000 CTC (incl. PLI) Voice: Up to 28,000 CTC (incl. PLI) Interview Process: HR Round Operations Round Online Assessment Who Should Apply: Freshers or candidates with up to 2 years of experience Strong verbal & written communication skills Willingness to work in rotational shifts and weekends Commitment to customer service excellence Perks & Benefits: Paid Training Performance Linked Incentives (PLI) Certification Opportunity Professional Growth in a Supportive Environment Apply Now! Don't miss this opportunity to kick-start your career with a professional and growth-oriented company. Contact Person: Kaynat Khan HR Executive Mobile: +91-8957778258 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Kaynat Khan HR Executive ShiningstarsITPL

Location:- HCL Tech, Sector-127, Noida Process:- Customer Care Executive Qualification :- Undergraduate/ Graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile Qualification - Undergraduate/ Graduate Salary - upto 17,500/- PM + Incentive + Joining Bonus 6 days working Hindi/ english speaking candidates and Fresher & Experience both candidates can apply Were providing the free pick & drop shuttle facilities from Sector - 59 metro station, sec-52 metro station, city centre metro station, golf course metro station, sec-37 botanical garden bus stand, okhla bird sanctuary metro station. Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp/Mail (number mentioned below) HR Mayuresh :- 9822643973

Location:- Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra- 400708 Qualification :- HSC or Any graduate / Under graduate Preferred candidate profile Good communication required Marathi & Hindi Fixed day shift, Unlimited Incentives HSC Freshers are welcomed, Immediate Joining Age: 18 to 35 Male & Female both can apply Salary 14in hand 20k + unlimited incentives Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Riya :- 8551021894

Making calls to customers whose payment is due. Answering to the queries related to their due payments. Understanding customer and convincing them to make the payment in time. Making the data on daily calls and follow ups. Required Candidate profile Candidates must be graduate. Should know basic English language. Freshers can also apply.

We are hiring for US voice processes only. Location: Gurgaon / Noida Working: 5 Days Night Shift Experienced: Upto 48,000 In-hand + Unlimited Incentives + Cabs + Meals + Attendance Bonus + Joining Bonus Call Vicky 9910901004 Required Candidate profile Excellent English communication. Need more than 6 months of experience in internal voice calling. Perks and benefits Attendance Bonus Joining Bonus PF & ESI Insurance

We are hiring for US voice processes only. Location: Gurgaon/Noida - 5 Days Wokring Experienced: Upto 48,000 In-hand + Unlimited Incentives + Cabs + Meals + 7k Attendance Bonus + 20k Joining Bonus Call Vicky 9910901004 Required Candidate profile Excellent English communication. Need more than 6 months of experience in international voice calling. Perks and benefits Attendance Bonus Joining Bonus PF & ESI Insurance

Work Dynamics - Integrated Facilities Management POSITION GOALS Seeking customer service representatives who are focused on providing prompt, courteous and professional customer service. Participate in all customer service training program sessions. Responsible for managing calls, emails, chat and tickets raised by employees at client offices. Adhere to the shifts and week-offs scheduled The job is on work from office model, ensure that it is followed Answer all phone calls promptly, follow telephone etiquette and ensure to be polite and composed while dealing with customers. Coordinate with internal site teams to address issues and resolve requests as per the SLA. Provide customer centric service, ensure to re-confirm with employees on the resolution provided before closing the request. Have complete knowledge on Tools and Applications used by Helpdesk. Be aware of and follow all SLAs. Follow-up with the site team on pending/open issues on a day to day basis. Ensure all the requests are attended in shift and hand over to the Shift in-charge at the end of the shift. Follow the standard operating process outlined in order to provide effective response to the customer. Ensure all required reports are shared in respective shift. Incorporate feedback from activities to improve performance. Skill set: Good verbal and written communication skills. Basic knowledge of MS Office and Outlook Voice and chat support experience (optional) KEY PERFORMANCE MEASURES Uninterrupted site operations Client Satisfaction Continuously improving service EMPLOYEE SPECIFICATIONS KEY COMPETENCIES Sound interpersonal skills to manage diverse range of service providers and Client representatives Sound written and oral communication skills Demonstrated ability to manage multiple and complex operational matters on a daily basis Working knowledge of EHS Regulations Sound computer skills in Microsoft Office LEADERSHIP Represent Jones Lang LaSalle by behaving consistently with cultural and company requirements. Provide services to the accounts cultural and company requirements. Work towards objectives unsupervised. Be willing to assist colleagues. PERSONAL EFFECTIVENESS Provide an effective contribution to the teams delivery. Contributes via regular feedback, to the overall performance of the delivery team. Works towards individual targets, monitor and manages individual performance. DECISION MAKING Be able to make difficult decisions and resolve problems or improve operations. Actively search-out opportunities to achieve better or best results and increase the service delivery provided by Jones Lang LaSalle. RELATIONSHIP BUILDING Promote open, constructive and collaborative relations with superiors, subordinates, peers and clients. Gains respects of superiors, subordinates, peers and clients. COMMUNICATION Listens effectively and communicate through actions and example. Has strong written and oral communication skills. Regular reporting of the work accomplished and upcoming work On-site Hyderabad, TS Scheduled Weekly Hours: 48

Communication Skills Required: Voice Clarity Accent Neutrality Fluency in English Grammar Skills Required Knowledge of basic computer operations Willingness to rotate shifts, as needed Courteous with strong customer service orientation. Dependable with attention to detail. Good listening and speaking skills. Willingness to learn. Good sales skills.

Job Title: Customer Support Executive Voice Process ( Freshers & Experienced ) Location: Gurugram Industry: BPO Shifts: Rotational ( 5 Days Working) Cab Facility: Both Side Cabs Available Eligibility: Freshers and Experienced both can apply Comfortable with rotational shifts and night shifts Immediate joiners preferred Salary & Incentives: For Freshers : In-hand Salary: 18,000 25,000 Minimum Incentive: 2,500/month For Experienced : In-hand Salary: Up to 36,000 Incentives: 6,000/month Perks & Benefits: Both side cab facility 5 days working Provident Fund (PF) Medical Insurance Contact Us: Interested candidates, please contact: Senior HR ROHAN - 92667 46802 Senior HR PRIYANKA - 88650 82244 HR TANUJA - 93101 81762 rohanrk10.hr@gmail.com Follow our WhatsApp Channel for the latest job updates: https://whatsapp.com/channel/0029Val2DbPAojYlBl71c70R NO CHARGES TOUCH CONSULTANTS

Teleperformance is hiring for young talents/ Immediate joining Requirements: Requirements: Experience - Experience not required Freshers are welcome to apply. Job Details: Work From Office. Location - Marathahalli Face to face and virtual interview. Immediate joiners preferable. 6 days working, 1 days rotational off. Male 6 am- 1 pm (any 9hrs) Female 6am- 8pm ( any 9hrs) Salary - 16383 in hand Language : English + Tamil\Malayalam Thank you Feel Free to reach out to Shreesha ( 6362644401)

Role : Customer Support Exp : Min 1 year Must have 1 yr of International voice exp is mandatory Salary : upto 3 LPA Location : Bangalore Interview mode : Virtual

Roles and Responsibilities Handle customer inquiries through phone calls, emails, or chats to resolve their queries and concerns. Provide accurate and timely resolutions to customers' issues while maintaining a high level of professionalism. Collaborate with internal teams to resolve complex issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, average handling time, and customer satisfaction scores. Maintain records of all interactions with customers using CRM software. Desired Candidate Profile 0-3 years of experience in BPO voice process (inbound/outbound) or similar industry. Excellent communication skills in English language with ability to articulate thoughts clearly over the phone. Ability to work on rotational shifts including evenings, nights, weekends, and holidays as per business requirements. Interview location: Teleperformance, Plot 96/97, Udyog Vihar Phase IV, Sector 18. Gurugram. Send your CVs on: aditi.bhadouria@teleperformancedibs.com Carry your CVs and Aadhar Card.