6978 Voice Support Jobs - Page 31

**"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details Call HR SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us

We are hiring dynamic and enthusiastic candidates for our Voice Process - BPO operations. The role involves handling customer queries and providing support over calls outbound in regional languages. Share your Resume- HR ASHOK 8148209052 Required Candidate profile Good communication and listening skills. Fresher candidates are welcome. 12th to Any Graduate Female and Male Rotational week off/Day Shift

**"JobShop is Hiring for Multiple Call Center Roles!** - Apply to one company, access jobs with many! Immediate call center openings in Bangalore. - Join the best BPOs with JobShops help and start your journey today. Freshers and experienced pros welcome! Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! Would you like to add location details or any specific instructions for applicants For More Details Call HR Medwin-6360064569 / 9964080000 or visit jobshop.ai to explore other open positions with us

**Please read the below JD the same is for Phone Banking Inbound Customer Service process** Job Location and Interview Location: Grnd flr, Gate no. 2 Zone 2 Parle Products Pvt Ltd. ,VS Khandekar Rd., Navpada, Vileparle East Mumbai 400057 We are hiring for AM and Officer level only. Please find JD below. We are looking at Graduates with excellent English-speaking skills and immediate joiners are preferred. Note : We have 5 days working with rotational shifts and rotational week - offs No night shift for females ( any 9hr shift between 8am to 9 pm) No transportation facility provided. About the Role The role exists for effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum handling time along with cross selling and upselling various products Key Responsibilities Effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum call handling time, Delivering service with requisite courtesy and accuracy, Achieving Call Quality targets and other key performance indicators, Cross-sell / upsell products like loans, mortgages, priority / elite accounts, etc. Qualifications Optimal qualification for success on the job is: Graduate or Post graduate freshers and experienced candidates from a recognized institution 2- 5 years of relevant experience is an added advantage Age Limit 35yrs Interested candidates email their resumes on mitali.satam@axisbank.com or Whatsapp their cv on 9326032900 (DO NOT CALL)

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

"Hiring: Voice Process Customer Support (BPO)" Require Min. 1 Year experience into Customer support Should have fluency in English and Hindi Location: Bangalore (Work from Office) CTC: Up to 3.2 LPA Shift: Day 2 way cab facility Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only Qualification: Any Graduates About the Role We are hiring Customer Support Executives (Voice Process) for a leading BPO. This role involves handling customer queries through calls, ensuring excellent customer satisfaction. CONTACT: Archana- 9332827358

Provide information to job seekers on WhatsApp. Pass lead to recruitment team for qualified leads - in a professional and timely manner. Work From Home Required Candidate profile Immediate Joiner Work From Home Candidate should be from Hyderabad, New Delhi, Mumbai, Pune, Bangalore,

Call or WhatsApp ASAP cv.rrenaissance@gmail.com MONICA 9650531029 Clients Hiring for GURGAON Location wit:- Concentrix - Upto 40k with Both Way Cab British Telecom : UK Shift with Sat & Sun off Teleperformance : Salary fresher 30 - Exp 40k Clients Hiring for Delhi & Noida Location :- Aakash Institute : Day Shift 38k Upto Teleperformance : Salary fresher 30 - Exp 40k Preferred candidate profile Excellent Communication* Freshers are welcome Any industry experience will do (BPO Preferred) Any Education Any Age Any Location within Delhi NCR Immediate Joiner preferred (Notice period can be given) Perks and benefits Monthly salary 30-40% hike on your last withdrawn salary or as per below mentioned one whichever is lesser will be given Fresher = 30000 Experienced = 40000 Work From Office Both Way Cab Any 5 Days Working Rotational Shifts & Offs Call or WhatsApp ASAP cv.rrenaissance@gmail.com MONICA 9650531029

**"Apply Once, Access the Best Call Center Jobs in Bangalore through JobShop!"** - Why limit yourself to one job opportunity? With JobShop, you can apply once and access call center roles from multiple leading companies in Bangalore. We partner with the best to offer competitive pay, excellent benefits, and career advancement for freshers and experienced professionals alike. - Start a fulfilling career in BPO with Indias largest recruitment network for call centers. Apply now and step into a brighter future! 1. Technical Support English (5 days working + 1 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Ameena On -8095524000 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Ameena On -8095524000 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Ameena On -8095524000 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Ameena On -8095524000 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters

Job description **"One Application, Endless Possibilities in Call Center Jobs!** - JobShop has openings with top BPOs in Bangalore Apply once and get connected to the best. - Freshers and experienced professionals welcome. Start your call center career with the best pay and perks! Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details Call HR Naushad 6360065090 / 9964080000 or visit jobshop.ai to explore other open positions with us

Job Role: We are seeking enthusiastic and motivated individuals to join our team as Amazon International Voice Process Associates at Alorica. As a part of the customer service team, you will be the voice behind the Amazon brand, providing exceptional service to customers across various platforms. The role involves handling inbound calls, resolving queries, and delivering an outstanding customer experience. Shift Timing: This is a 24/7 voice process role, so candidates must be open to working in rotational shifts, including night shifts. Qualification: 10th or Any Graduate Salary: Fresher 18 to 22 Take Home+ Incentives Experience 25 to 30 Take Home+ Incentives Benefits: Night Shift Allowance One way cab ( Travel Allowance ) etc For More Details Please Call Bhuvana-7406034000 / 9964080000 or visit jobshop.ai to explore other open positions with us

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Job Locations : 1. Manyata Tech Park - International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 6 LPA 2. Maratha Halli - International Voice Process & Insurance Claims Process - Salary Upto 7 LPA 3. Electronic City International Voice Process & International Non Voice Process - Salary Upto 4.5 LPA 4. Bellandur - International Voice Process - Salary Upto 6 LPA 5. Fresher Or Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication For More Details Call HR Sara- 6360065554 / 9964080000 or visit jobshop.ai to explore other open positions with us Role: Non Tech Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! - Freshers and experienced candidates welcome. Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! Apply Now & Start Your Career with Falcon - International Voice Process For More Details Call HR SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us

Job description **"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! Job Details: Location: AMR Tech Park, Honasandra, Bangalore Process: International Voice Customer Support Work Details: Working Days: 5 Days a Week Weekly Offs: 2 Days Off Shift Timing: Rotational Shifts Note: Saturday & Sunday Fixed Off (based on business requirement) Work Mode: Work from Office Salary & Benefits: For Freshers: 21,000 Take-Home per month For Experienced: Up to 28,000 Take-Home per month (based on experience and skillset) Cab Facility: Two-way cab provided within specified radius Eligibility Criteria: Education: Open to Graduates, Undergraduates & Diploma Holders Experience: Freshers are welcome Candidates with up to 2 years of international voice process experience preferred Skills Required: Excellent English communication (verbal) Customer-centric attitude Willingness to work in night/rotational shifts Interview Process: HR Screening VNA (Voice & Accent Assessment) Operations Round For More Details Call HR Jo-9110662600 or 9964080000 or visit jobshop.ai to explore other open positions with us

We do have urgent opening for Team Leader - US Voice Process (Customer Support) Role with one of the fortune 500 companies, US MNC. Before applying, kindly go through the below mentioned details. Profile : Team Leader- US Voice Process (Customer Support) Job Location : Bangalore Shift : 24*7 Rotational Shifts Working Days : 5 Days Working Cabs : Both Side Cabs # Required Experience and Skills: 7+ years of exp. in US/UK Voice Process (Customer Support). Minimum 2 to 3 years of on paper exp. as Team Leader/Assistant Manager Should have exp. to handle a team of Voice process. Should have exp. in Process Transition / Automation Project / Six Sigma / Process Improvement Excellent Communication Skills. Qualification : Any Graduate Interested can call/what's up Meenakshi-9810896605 (Between 9 am-8 pm) or share your resume on apply.touch3@yahoo.in

Hiring: Customer Support (Intl. Voice) Grad. mandatory CTC: up to 5.75 LPA Exp: Min 1 year in International voice Location: Bangalore (E-city) 24*7 shifts/WFO Contact: 9653852049 (HR Gaurav)

Voice/Chat process 5.5 Night rotational shifts UG can apply 6M experience mandate 35,000 CTC in hand 30.5 Cab facility Cab facilityFormale5,000TA Job location Jaipur Only apply if can relocate to jaipur 8,000 Incentive Prateek - 6350193809

Job Title: Customer Service Associate Voice Location: Gurgaon / Noida Process: Voice Support Shift: Rotational Working Days: 5 Days with 2 Week Offs (Sat/Sun split possible) Salary: 3.50 LPA - 5.5 LPA Eligibility Criteria: Education: Graduate fresher with excellent English communication Preferred Experience: Prior BPO/Voice process experience with complete documentation is an added advantage Transport & Location Policy: One-way transport provided for night/odd hours Self-traveling male candidates outside the hiring boundary are eligible No mandatory transport for males within the hiring zone SVAR Score: 65+ Final Test Score: Minimum 70 to qualify for onboarding Onboarding Process: Subjective Interviews + SVAR + Post-training Test Important Note: We do not charge any fees for interviews or placement. This is a client-funded hiring process. Ready to Kickstart Your Career? Apply Now! HR Afreen: 6206077869 HR Gayathri: 7550109302

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Mohali Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hi, We are hiring for Leading ITES Company for Customer Support Role . Please Apply through Naukri, We shall call back the relevant Profiles. Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate Fresher/Experienced 2: Proficiency in Kannada / Malayalam / Telugu / Hindi Languages 3: 24x7 Shifts 4: Immediate Joiners Preferred Requirement • Any Graduates (Full Time) is Mandate • Must Read and Speak Kannada Language • Sal: 3 LPA • 20k in Hand • Good Communication • 6 Days Work • Rotational 1 day off • Day Shifts • Job Location - Chennai Required Candidate: > Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach Perks and Benefits: PF : Cabs (As Per Company Policy and Process): Other Benefits

Hiring for Leading ITES Company In Bangalore for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode: Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.