6973 Voice Support Jobs - Page 22

Job Title: Customer Service Representative German Language Expert To apply, Call/WhatsApp HR Parvez at 9810332844 Job Description: We are seeking a skilled Customer Service Representative fluent in German to provide exceptional support to our German-speaking customers. The ideal candidate will handle inquiries, resolve issues, and ensure a positive customer experience through clear and professional communication. Strong problem-solving abilities and a customer-first attitude are essential. Key Responsibilities: Respond promptly and effectively to customer inquiries via phone, email, and chat in German. Resolve customer issues with empathy and professionalism. Maintain accurate records of customer interactions. Collaborate with other teams to improve service quality. Provide product and service information to customers. Requirements: Fluent German speaker with excellent written and verbal skills Previous experience in customer service preferred. Strong communication and interpersonal skills. Ability to handle difficult situations calmly and efficiently.

Role & responsibilities: Understand customer needs and promote products or service effectively. Meet KPIs Handle customer inquiries and provide product information. Receive, document and track customer complaints via phone, email and any other source Investigate and analyze complaints to understand the root cause and identify potential solutions Communicate with customers to empathetically understand their concerns and provide appropriate solutions Liaise with internal team and partners to resolve customer complaints and ensure timely resolution Maintain accurate records of complaints and their resolution for reporting and analysis purposes Identify trends in complaints and provide feedback to relevant departments to improve products or services Continuously seek opportunities to improve the complaint resolution process and enhance customer satisfaction Collaborate with other team members to ensure a consistent and high-quality customer experience 24/7 shifts. Preferred qualification: Graduates can apply. Fresher & Experience both can apply Requirements: Strong communication and interpersonal skills. Ability to work in flexible environment. Excellent Communication Good problem-solving and analytical abilities About the Process: 6 days working. Day shifts for girls Perks and benefits: Comprehensive Training and Ongoing development opportunities. Career advancement and growth within the company. Supportive and collaborative work environment. How to Apply: Please send your resume on number mentioned below: 8826856803 Regards, HR Brinda

Job Opportunity Immediate Joining! Fresher with excellent communication Any BPO experience required with average communication will go Fixed Day Shift 1 Rotational off Salary :- 16000 To 17000 In Hand Unlimited Incentive Role & Responsibilities: Minimum Qualification: 12th Pass Communicate effectively in Marathi, Hindi, and basic English Immediate joiners preferred Freshers & Experienced candidates are welcome Perks & Benefits: Fixed day shift PF + ESIC & other employee benefits Incentives based on performance Application Process Made Simple Apply in 2 Easy Steps: Update your latest CV (mention your education, skills, experience) Send your CV via WhatsApp directly to: HR Akshada +91 9822472894

HI Warm Greetings from Rivera Manpower Services, Join a premium international process and build a rewarding career in customer support. Warm greetings from Rivera Manpower Services Hiring International Voice Process (Customer Support) Location: Bangalore CTC: Based on experience (up to 6.7 LPA) Call & Book Your Interview Slot: 7829336034 / 7829336202 / 9380300644 /8431721735 Eligibility: Graduates / Undergraduates Minimum 1 year of experience in international voice process (mandatory) Willing to work in US rotational shifts Immediate joiners or maximum 15 days notice period Roles & Responsibilities: Handle inbound and outbound voice calls for international customers Assist customers with queries, complaints, and service-related issues Provide accurate and timely resolutions ensuring a high level of customer satisfaction Maintain defined AHT (Average Handling Time) and meet quality benchmarks Document interactions and escalate complex issues where required Ensure adherence to SLA, CSAT, and compliance standards Communicate effectively with customers from a global client base

We are looking for smart professionals with a great attitude to make every single client interaction delightful Location - Airoli Mumbai Fresher required with good communication. HSC / 12th pass / undergraduates can also apply. Designation: Customer Service Associate (Night Shift) Your Impact as a Customer Service Associate - US process Customer Service through calls. Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal & Client level delivery quality on calls. Adhere to Customer Service Attendance & Accountability policies Execute issue /query resolution and ensure proper documentation &follow-up Identify, share and support operational improvements Education: Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc (Except Stats, Maths Hons & EcoHons) Required Experience Excellent communication skills Should be flexible to work in rotational shifts Proficient in computer usage and Basic knowledge on MSOffice We Offer You: Defined career roadmap which offers growth opportunities Performance based incentive program Investment in talent development and skills enhancement Work life balance with 5 day workweek Collaborative environment with best in class professionals Focus on colleague engagement and fun@work Insurance benefits Location : Airoli, Mumbai Interested candidates, please apply directly or share your resumes on : Deepak@niitmts.com Contact - 8287583887

Role & responsibilities providing information, or resolving issues promptly. Understanding Customer Needs: Listen attentively to customers concerns or queries and provide appropriate solutions or support based on their needs. Maintaining Call Record: Document all customer interactions accurately in the CRM system, including call details, queries, responses, complaints, and resolutions provided. Following Communication Scripts: Adhere to specific communication scripts and guidelines set by the business to maintain professionalism and consistency in all customer interactions. Setting Sales Goals: Aim to achieve individual and team sales goals by effectively promoting the benefits of products and persuading customers to make purchases or avail of services. Offering Details about Products: Educate customers about the specifications, features, pricing, and benefits of the companys products or services to help them make informed decisions. Resolution of Customer Complaints: Resolve customer complaints or escalations quickly and professionally, focusing on satisfactory resolution while maintaining customer satisfaction levels. Build Rapport: Maintain positive relationships with customers by providing engaging and friendly communication to ensure a positive customer experience. Conforming to Compliance Standards: Comply with all regulatory and legal guidelines for telecalling, including privacy laws and lawful telemarketing practices, to ensure lawful and ethical methods. Preferred candidate profile CALL - HR SANIYA KOUSAR -9611785974 EMAIL- thejobfactorysaniya@gmail.com

Urgent Requirement in Kotak Mahindra Bank Video KYC Only for Male Candidates Graduation Mandatory Job Location: Wagle Estate, Thane Education Criteria: Graduate Age Criteria: 30 max Communication -Good Communication Skills Experience: Fresher Required Candidate profile Connect with customer through video call and complete the VKYC Documentation And Cross selling Salary Range:17k to 19k + PF + Insurance More Detail Contact HR Mayuresh:- 9822643973 Perks and benefits Good salary with unlimited incentives

International Voice Process Hyderabad (Hitech City) Fixed CTC: 5.5LPA (Freshers: 5LPA) Shifts: Night shift (US/UK timings) Week Offs: Saturday & Sunday (Fixed) Transport: 2way cab (or 4,500 cab allowance if self-commuting) Eligibility Qualification: 10+2 / Graduation Strong written & verbal English C1/C2 level Experience Freshers with exceptional communication preferred Candidates with at least 1 year of international voice process experience Compensation Freshers: 5 LPA (32k takehome) Experienced: 5.5 LPA (36k takehome) Preferred Immediate Joiners Selection Process Virtual HR screening Written assessment / Versant Operational Manager interview Interested can drop there resume to : HR Sri Bhavya - 9603249587 ( Call / Whatsapp ) sribhavya.axis@gmail.com

Role & responsibilities providing information, or resolving issues promptly. Understanding Customer Needs: Listen attentively to customers concerns or queries and provide appropriate solutions or support based on their needs. Maintaining Call Record: Document all customer interactions accurately in the CRM system, including call details, queries, responses, complaints, and resolutions provided. Following Communication Scripts: Adhere to specific communication scripts and guidelines set by the business to maintain professionalism and consistency in all customer interactions. Setting Sales Goals: Aim to achieve individual and team sales goals by effectively promoting the benefits of products and persuading customers to make purchases or avail of services. Offering Details about Products: Educate customers about the specifications, features, pricing, and benefits of the companys products or services to help them make informed decisions. Resolution of Customer Complaints: Resolve customer complaints or escalations quickly and professionally, focusing on satisfactory resolution while maintaining customer satisfaction levels. Build Rapport: Maintain positive relationships with customers by providing engaging and friendly communication to ensure a positive customer experience. Conforming to Compliance Standards: Comply with all regulatory and legal guidelines for telecalling, including privacy laws and lawful telemarketing practices, to ensure lawful and ethical methods. Preferred candidate profile

Hiring for customer support, Technical support for voice/ chat/email for international BPO. only Work from office. salary: 27 K to 41 K CTC Qualification: UG/PG/Fresher/ English communication. shift: Rotational Location: Jaipur, Noida, Lucknow

we are looking for candidates to work for voice Customer service process with salary up to 18000 Excellent English Speaking n Telugu must have own laptop and wifi connection Permanent work from home call now HR salma 8097951198 sam 8828571104

Handle inbound and outbound voice calls professionally. Resolve customer queries or issues in a timely and efficient manner. Maintain accurate call records and customer interaction logs. Share Your Resume: M YUVARANI 9363333082 Required Candidate profile Immediate joiner. Telugu / Hindi / Malayalam / Kannada Good communication and listening skills. Fresher candidates are welcome. 12th to Any Graduate. Day Shifts/Rotational week off Male and Female

Role & responsibilities **"Find Your Perfect Call Center Role with THE JOB FACTORY Bangalores Top BPO Jobs!"** THE JOB FACTORY is here to help! As Indias largest BPO recruitment company, we connect freshers and experienced professionals to leading call center jobs in Bangalore. Get quick placement, a competitive salary, and fantastic growth potential. - With THE JOB FACTORY, you apply once and gain access to multiple roles in the industrys top companies. Why wait? Apply now and join the best in BPO! Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude For More Details Call : HR Pavithra R -9538804043 (call or whats app) Email id : . rjobfactory@gmail.com

* Requirement - Need - Average Communication Salary upto 23 k (Based On Role) Freshers can apply Min qualification- HSC Work Location: Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra- 400708 Rounds of Interviews:- HR round Operations round Don't wait opportunities like this dont last long! Contact HR Priyanka today and take the first step toward a rewarding career. For More Information: WhatsApp/Call: +91 7875990932

Hiring for Customer service \ Sales (Only Voice) Location : Gurgaon/Noida Undergraduate with minimum 12 months of experience Salary - 36k Inhand Performance based incentives Both side cab | Rotaitional shifts & Offs Contact - Abhay 7678331542 Required Candidate profile Excellent Communication* Any industry experience will do (BPO Preferred) Any Education Any Location within Delhi NCR Immediate Joiner preferred

Hiring Freshers for voice profile for Gurgaon Excellent Oppurtunity AVAILABLE EXCELLENT COMMUNICATION REQUIRED Grad/UG/BTECH/CAN APPLY 24*7 Shift 5 Days working Salary - 3LAC TO 6.5 LAC +Incentive+Transport allowance Call or whtsapp RUBY- 8368392241

EXCELLENT COMMUNICATION REQUIRED Hiring for Voice & Blended FOR GURGAON Grad/UG/BTECH/CAN APPLY FRESHER AND EXPERIENCE CAN APPLY 24*7 Shift 5 Days working Salary fresher 25K- exp 38k+Incentive+Transport allowance Call or whtsapp RUBY- 8368392241

We are hiring for top notch mnc 5 days working both side cab rotational shift salary up to 35k inhand location Gurgaon Fresher and experience both can apply contact- 9315651323 ISHIKA HR

Hiring for Voice Support Work from office Walk-in Interview UG freshers also can apply Domestic and international voice support Rotational shift & off Immedite joiners only Call : HR Prathiksha @ 9901192053 (call or whatsapp)

The candidate would be responsible for handling Voice & Chat queries for the UK Home Broadband customers. They would be required to perform Voice tasks to mitigate areas of customer dissatisfaction, process failure and advisor failure by conducting a full investigation. Key accountabilities and decision ownership: Respond and resolve all customer interactions via voice channel, and identify appropriate service solutions, including upsell opportunities in an efficient and timely manner. Make a positive impression with the customer through every interaction, contributing to positive FCR with team and individual goals. Take ownership and follow up on issues to always achieve first call resolution and SLA targets Identify and communicate areas for improved efficiencies for customer service. Understand Vodafones vision and goals; demonstrate alignment to these in attaining the teams goals and in relationships with other people. Core competencies, knowledge, and experience: 1 to 5 years of relevant experience in customer service in an International inbound voice & Chat process. Candidates with an exposure to Upselling and Cross selling (Must) International Voice and Chat Background is a must. Basic Broadband knowledge would be added advantage. Responds constructively to change. Able to adhere to Vodafone processes and contributes to process improvements. Use knowledge of products, technology, processes, and systems to solve problems that impact our customers. Brings the customer experience into every decision; Acts as a customer champion and takes accountability for identifying and addressing underlying service issues. Education Graduate in any stream. Desired Profile: High levels of computer literacy Excellent verbal communication skills. Job Time: 24x7 (Rotational Shift). 5 Days working (rotational week-off) Must be flexible to attend training and OJT from office location Address : Cluster D,Wing 3, 4th floor Eon Free Zone, Kharadi, Pune - 411014 Walk in time : 10:00 Am to 12:30 ONLY POC : Amrita Singh Note : It is mandatory for all the candidates to carry a passport size photograph (soft copy)

Walk-In Drive at Infosys Join Our Growing Tech & Support Teams! Nagpur | 23rd & 24th July 2025 | 10:00 AM 1:00 PM Location: Infosys Limited, Nagpur SEZ (Full address below) We’re Hiring For: 1. Customer Service – Sr. Process Executive (Voice & Sales) Location: Bangalore | Type: Full-Time | Shifts: 24/7 Rotational (Majorly Night/Australian Shifts) What You'll Do: Handle domestic/international inbound calls with a strong focus on customer experience & inbound sales . Provide first-level resolution and upsell/cross-sell relevant services. Deliver empathetic and effective communication to build customer trust. Troubleshoot basic technical issues and escalate as needed. Record and manage interactions using internal systems. Stay updated on product knowledge and participate in regular training. Must-Haves: Excellent spoken English Prior customer support or inbound sales experience preferred. Willingness to work night shifts (starting around 1 AM) . 100% Work From Office – No hybrid/remote. Qualification: Any Full-Time Graduate 2. Service Desk Executive – IT Support (Voice/Chat/Email) Location: Bangalore | Type: Full-Time | Shifts: 24/7 (US Shift Timing) What You’ll Do: Resolve technical queries related to VPN, O365, Active Directory, drivers , etc., via calls, chats, or emails . Use tools like ServiceNow, Remedy, Control-M (if experienced). Handle tickets and provide effective L1 support. Assist users across various operating systems and support productivity tools. Follow escalation protocols and ensure timely resolution. Adhere to client-specific training programs and quality standards . Must-Haves: Strong communication skills . Prior experience in a Service Desk / IT Helpdesk role is a plus. Comfortable working in night shifts (US timings) . 100% Work From Office , No remote. Open to completing dedicated training programs as per project needs. Qualification: Any Full-Time Graduate Walk-In Drive Details Date: 23rd & 24th July 2025 Time: 10:00 AM – 1:00 PM Venue: Infosys Limited – Nagpur SEZ Co-Developer Plot No: 7, Sector Special Economic Zone, MIHAN Notified Area, Incubation Center, Ground Floor Nagpur, Maharashtra – 441108 What to Bring: Updated resume (hard copy) Valid ID proof (Aadhaar, PAN, etc.) 2 passport-size photographs Why Join Infosys BPM? Work with global leaders in tech, banking, and support services Competitive salary + night shift allowances + incentives State-of-the-art office environment and growth opportunities Access to world-class learning and upskilling platforms Fast-track onboarding for immediate joiners Ready to Build a Career with a Global Brand? Don’t miss this chance to be part of a high-performing team in one of India’s most trusted tech companies. Walk in with confidence, walk out with opportunity! Thanks & Regards, Talent Acquisition Team Infosys BPM Ltd

Graduate Fresher/Experienced (2020+) Fluent English is a must Salary: 22k + upto 9k quarterly incentives Performance bonus, insurance, client perks Hinjewadi, Pune Night shifts, 2-way cab 2 rotational week-offs Apply : Wp/Call HR Gaurav - 9325399945

HSC or Graduate Fresher Medical/US Telecom Exp preferred/collections Exellent English with Accent Kharadi, Pune Salary: upto 40 k + incentives Bonus, Health insurance Night shift, 2-way cab 2 days week-offs Apply: Wp/Call,HR NITESH-8830011092

Inbound Customer service Fresher or experience Salary upto 18k Qualification: Min HSC Perks & Benefits: Good Salary Huge Incentives Shifts: 6 Days working Rotational week-off Rounds of Interviews: HR round Operations round Client round Required Candidate profile Qualification :- 12th Pass To schedule your interview, please contact: HR Namrata WhatsApp / Call: +91 86248 68754

Hiring Alert Tata CLiQ Process (Customer Support - Voice) We are hiring for a leading e-commerce brand Tata CLiQ Location: Turbhe, Navi Mumbai Job Role: Customer Support Executive (Voice Process) Process: Tata CLiQ Voice (V4 candidates preferred) Salary: 17,000 (Take Home), 22,500 (CTC) Require experience candidates only Shift: Day rotational shifts Week Off: Rotational Location: Turbhe, Navi Mumbai Candidate Requirements :- Must be a V4 category candidate Good communication skills (Hindi + Basic English) Freshers/Experienced both can apply (Experience in BPO preferred) Immediate joiners preferred Highlights: Fixed salary on-time Growth opportunity in a branded e-commerce process Supportive work environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Nisha :- 9763458943