English Trainer - Delhi North Campus FRN Frankfinn Aviation Services Pvt. Limited

2.0 - 6.0 years

0 Lacs

delhi

On-site

As an English Trainer, your primary responsibility will be to provide comprehensive English training and teaching on various aspects including English Grammar and Technicality, Phonetics and Syllables, Vocabulary with an emphasis on excellence, Pronunciation, PSK (Public Speech Knowledge), Linguistic Phrases with a focus on excellence, as well as Accent and Voice Quality. Your role will involve helping individuals improve their English language skills and proficiency in these key areas. You will be instrumental in enhancing the linguistic abilities of learners and fostering a conducive learning environment. Your expertise in English language teaching will be crucial in supporting the development of language skills among your students.,

Posted 15 hours ago

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Voice _ Quality Analyst - Male Candidate - Malayalam Star Health Insurance

2.0 - 5.0 years

3 - 4 Lacs

Chennai

Work from Office

Key Responsibilities - Mointor live and recorded calls to evaluate agent performance against quality standards. - Identify communication, process, and product-related gaps and provide actionable feedback. - Create quality reports and share insights with team leads and operations Managers - Collaborate with training teams to address knowledge gaps through coaching and workshops - Maintain calibration with internal and client quality expectations - Provide suggestions for process and quality improvements - Conduct root cause analysis on repeat issues or customer complaints. - Maintain accurate records of monitoring and feedback provided - Assist in developing call quality checklists, scorecards, and SOPs.

Posted 1 week ago

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Service Coordinator Plus Teletech

0.0 - 3.0 years

1 - 3 Lacs

Aurangabad

Work from Office

Responsibilities: * Maintain customer database * Maintain customer relations. * Good voice quality * Coordinate with sales team * Good personality * Process orders accurately

Posted 1 month ago

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