15666 Voice Process Jobs - Page 45

Process- Loan Recovery, Collection Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Salary: Fresher- Upto 13k in hand + incentives Experience- Upto 16k in hand + incentives. Rounds of interview : HR, Ops. Preferred candidate profile HSC is mandate Job location:- Karishma chowk Kothrud and Navale Bridge Pune. To schedule your interview Call or send your CV through WhatsApp HR Swapnali:- 9822946582

CUSTOMER SUPPORT REPRESENTATIVE --NOIDA/GURUGRAM Responsibilities -- Handling Inbound/Outbound Calls , Solving customer queries ,Good in English Communication CONTACT -- ANNU (HR) 9109521341

Process - Bank Of India Inbound Process/Customer Service -Need Graduates or Graduation perusing candidates. -Freshers required -CSA ROLE -V3 comms skills -Rotational shifts -Rotational off -PAID OTS. -Salary - Upto 22 K CTC -ROI - HR and Ops only Required Candidate profile Qualification- 12th and above How To Apply..? To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact:- HR Sakshi :- 84325 37262

About Client Hiring for One of the Top Most Prestigious Multinational Corporations Job Title: International Voice Process Qualification : Under Graduate or Graduate Experience - 1+years NOTE: ONLY IMMEDIATE JOINER Key Skills Required: Excellent verbal communication in English International voice process handling Customer query resolution Call documentation & CRM usage Active listening & problem-solving Ability to handle pressure and high call volumes Basic computer and typing skills Roles and Responsibilities: Handle inbound and outbound calls for international customers in a professional manner Resolve customer queries efficiently and ensure high levels of satisfaction Document all interactions accurately in internal systems Maintain call quality standards and follow company procedures Escalate complex issues to the appropriate department when necessary Work towards achieving daily/weekly performance targets Stay updated on products, services, and process changes Collaborate with team members and supervisors for consistent service quality Location: Bangalore CTC Range: Upto 3.2 Lpa Notice Period: Immediate Shift Timing: Night Shift Mode of Interview: Virtual Mode of Work: Work from Office Thanks & Regards, Sumitha HR Specialist- TA-Delivery Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 08067432442 | WhatsApp 9620242412 sumitha@blackwhite.in | www.blackwhite.in ************** Please refer your Friends***************

Hiring for TOP MNC in Gurgaon location Hiring For International Voice Grad/UG Fresher -4 LPA For BE/B.Tech 6 Months exp with International BPO -3.80 LPA & Grad/UG/BE/Btech/with 1 year Exp International BPO -4.45 LPA Call- Himanshu 9289877542

Hiring for Customer Service profile Process :- Airtel Inbound & outbound Salary :- 12,000/- to16,000/- in hand Location :- D-181, Noida Sec 63 Fresher and experience both required CV on - 8448758524

Hiring for Customer Service profile Process :- Airtel Inbound & outbound Salary :- 12,000/- to16,000/- in hand Location :- D-181, Noida Sec 63 Fresher and experience both required CV on - 8448758524

Hiring under graduate fresher 24*7 shifts email and chat process cabs Gurgaon location cabs Himanshu@9289877542

International voice and email usa process 5 days working 24*7 rotational shift For interview call Himanshu 9289877542 or What's up if busy

About Zopping Zopping is a fast-growing SaaS company providing an end-to-end digital commerce platform for offline retailersfrom local grocery stores to fashion outlets and electronics showrooms. Our no-code, plug-and-play solution allows retailers to go digital effortlessly, manage their inventory, accept online payments, fulfill orders, and connect with customers in one integrated system. We are on a mission to simplify technology for every retailer in India. Role Overview We are seeking a Senior Customer Support Executive with 3–5 years of experience in a SaaS or B2B tech environment. The ideal candidate will be the voice of our brand for our customers—retail store owners—who may not be tech-savvy. You’ll be responsible for resolving customer queries, managing support tickets, leveraging CRM systems (primarily Zoho), and driving customer satisfaction with empathy, clarity, and ownership. This is a customer-facing role requiring hands-on experience with CRM tools, problem-solving skills, and a solid understanding of SaaS support dynamics. Key Responsibilities Act as the primary point of contact for customer queries across channels (phone, WhatsApp, email, CRM tickets). Handle escalated issues and provide quick, effective resolutions while maintaining high customer satisfaction. Use CRM tools (Zoho CRM or equivalent) to log, track, and manage all interactions and SLAs. Understand Zopping's platform deeply to provide accurate technical support and training to customers. Collaborate with internal product, engineering, and onboarding teams to relay customer feedback and follow up on open issues. Identify common customer pain points and suggest automation or process improvements. Create and maintain help guides, FAQs, and knowledge base content tailored for non-technical users. Participate in customer success initiatives and upsell/cross-sell opportunities through trust-building interactions. Requirements & Skills 3–5 years of experience in customer support, preferably in a SaaS or B2B tech environment . Proficiency in Zoho CRM , Freshdesk , HubSpot , or equivalent platforms. Strong communication skills in English and at least one regional Indian language (Kannada, Hindi, Tamil, or Telugu preferred). Comfortable dealing with non-tech-savvy customers , especially in traditional retail. Proven ability to manage high volumes of tickets with speed and empathy. Experience in handling escalations, conflict resolution, and following through until closure. Basic understanding of order management, digital payments, and e-commerce workflows is a plus. Strong organizational, analytical, and documentation skills. Bachelor's degree in any field (technical background preferred but not mandatory). What We Offer Opportunity to be part of a growing startup solving real-world problems for Indian retailers. Fast-paced environment with immense learning and ownership. Collaborative and supportive team culture. Competitive salary and performance-based growth path. Join Us If you're passionate about customer success, love solving problems, and want to help lakhs of retailers embrace digital, Zopping is the place for you .

Apollo Telehealth Services is hiring a customer care executive for voice process. Freshers and Experienced Position : Customer Support Executive Qualification: Any Graduate or Intermediate. Freshers or with Experience of 1 - 3 years in Voice Process Work Location: Madhapur, Hyderabad (Landmark: Durgam Cheruvu Metro Station) Call Center Executive Job Responsibility : 1. Identifying Customers needs, Clarify information, research each issue and provide solutions. 2. Follow Communication Scripts when handling different topics. 3. Build Sustainable relationships and engage customers by taking the extra mile. 4. Keep records of all conversations in our call centre database in a comprehensive way. 5. Should be able to coordinate with various teams to ensure smooth service to customers Requirements : 1. Previous experience in a customer support role or customer call-handling knowledge. 2. Strong Phone & Verbal communication skills along with active listening. 3. Customer focus and adaptability to different personality types. 4. Ability to multitask, set priorities and manage time effectively. 5. Flexible to work in Rotational shifts in Night shift as well for Males.(NO night shift for Female candidate) 6. Good typing skills. 7. Self Transportation. 8. Native proficiency in Kannada/Tamil or Bengali along with English, will be considered an added advantage." Note: *******Excellent command over English, Hindi & Marathi is mandatory with fluency******* Company Website URL: http://www.apollotelehealth.com/ Regards, Sneha Roy Apollo Telehealth HR

Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilitiesSupport voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilitiesSupport voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Job Location - DELHI, CHANDIGARH AND DEHRADUN Min.1 year of exp. Call types- Meta or PPC 5 days working, Rotational shifts For more details, Contact FATIMA VIA WHATSAPP - 9990683423 or you can only drop your resume on it and we will contact you.

Role & responsibilities Job Title: Customer Care Executive English Voice Process Location: [Bangalore,Kundalahalli] Job Type: Full-time Experience: 0–3 years (Freshers can apply) Shift: Rotational / Day / Night (based on process) Job Summary: We are looking for enthusiastic and customer-focused individuals to join our Customer Care team for the English Voice Process. The role involves handling inbound and outbound calls to resolve customer queries, provide product/service information, and ensure customer satisfaction. Key Responsibilities: Answer incoming calls and respond to customer’s queries in a professional and courteous manner Provide accurate, valid, and complete information by using the right tools and methods Handle customer complaints and provide appropriate solutions within specified time limits Follow communication procedures, guidelines, and policies Keep records of customer interactions and maintain customer databases Upsell or cross-sell services/products if applicable Meet personal/team qualitative and quantitative targets Requirements: Excellent verbal communication skills in English Minimum qualification: 10th or 10+2 or Graduate in any discipline Good listening skills and problem-solving ability Basic computer knowledge and typing skills Willingness to work in shifts, including weekends if required Prior customer service experience is a plus Benefits: Competitive salary with performance-based incentives Paid training provided Health insurance and other employee benefits Friendly and growth-oriented work environment

Hiring for Voice Support UG Freshers also can apply US rotational shift & off 2 way cab Walkin Interview Immediate Joiners only Salary-20k take home for freshers Exp-28k SANIYA KOUSAR@9611785974 thejobfactorysaniya@gmail.com

Profile :- Customer Support Location :- Noida and Gurugram Qualification :- UG/Graduate Skills :- Excellent Communication Experience :- 0-3 years Salary :- Upto 30k CTC Himani(HR) Contact no-7011774993 (Call/WhatsApp)

Hiring for Domestic Customer Support - Voice Process **Only Immediate joiners can apply** Requirement: MNC is looking for enthusiastic individuals for Voice Process roles in Hyderabad. Eligibility: Minimum Qualification: Any Graduate Freshers & Experienced candidates are welcome Salary: 15000 - 18,000 per month (Based on performance) Languages Required: English + any One regional languages: Kannada / Malayalam / Assamese Day Shifts attractive Incentives Work from Office only. Interested candidates can call 9346938635 / 9346929536

Process :- Telecalling (Voice Process) Role & responsibilities: -Salary:- 10,000 To 12,000 In Hand Immediate Joining Freshers & experience both can apply Basic communication in Marathi, Hindi & English Job Location: Airoli ,Navi Mumbai Preferred candidate profile: - Min qualification - 12th & Immediate Joiners - Having basic Knowledge of Computer. - Fixed day shift Perks and benefits: PF+ESIC and other benefits Apply..? To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshada :- 9822472894

Hiring for Voice & Chat Support UG Freshers also can apply US rotational shift & off Walkin Interview Immediate Joiners only Salary from-18k upto 37k take home SANIYA KOUSAR@9611785974 thejobfactorysaniya@gmail.com

Direct Walk In Freshers & Experienced Ct: 9916839275 or WhatsApp cv 9620551244 Ecommerce BPO Voice Process Any graduates /12th pass good communication in English & Hindi Just 2 rounds of Interview / HR & Ops round Day shift

Greetings from THE JOB FACTORY International voice openings UG freshers also can apply Voice support / Non voice US rotational shift and off Immediate joiners only Call Devishree@9901195084 devishreethejobfactory@gmail.com

Make outbound calls to prospective/ Existing clients to introduce insurance products and generate leads, Cross- sell and up sell additional products based on customer need , lead generation and target achievement.

Should be fluent in Hindi and Have Good Communication Skills in English. Degree is a must(No backlog) 6 days working TC 3L to 5.5L based on the experience. Call 7092982513, 7200550458, 9361349589 Required Candidate profile Rotational week off, rotational shift timings. Freshers are also eligible

!!Work From Office!! We're Hiring Join Our Call Center Team! We are expanding our call center operations and are looking for enthusiastic, skilled, and driven professionals to join our growing team. Explore the available roles below: 1. Call Centre Trainer Vacancies : 1 CTC Range : 3.5 4.5 LPA Role Summary : Responsible for conducting training programs for new hires and upskilling existing staff. Should have strong communication skills, experience in process training, and knowledge of soft skills development. 2. Team Leaders Vacancies : 3 CTC Range : 3.8 – 4.8 LPA Role Summary : Supervise a team of call center agents, manage performance, motivate the team, and ensure daily targets and quality standards are met. 3. Quality Analysts Vacancies : 2 CTC Range : 3.8 – 4.8 LPA Role Summary : Monitor and evaluate call quality, share feedback with agents, and work closely with team leads and trainers to enhance customer service standards. 4. MIS Executive Vacancy : 1 CTC Range : 3.2 – 4.2 LPA Role Summary : Prepare reports and dashboards for call center operations, analyze trends, maintain call data, and support strategic decision-making with accurate information. 5 . Call Center Executives (Voice/Non-Voice) Vacancies : 15 CTC Range : 2.0 – 2.5 LPA Role Summary : Interact with customers over calls/chats to resolve queries, handle service requests, upsell (if required), and ensure high customer satisfaction.