15666 Voice Process Jobs - Page 42

Customer Service (Hiring for International Bpo) Exp: 6m+ yrs exp Upto- 6LPA Good Communication location - Gurgaon/Noida 5 Days Working Fresher can also apply Call:8448387768 sakshitiwari.img@gmail.com

We are hiring for Telecalling job profile for Customer service and Telesales Welcome for fresher and experienced Qualification -min 12th pass out Age limit -18 - 31 Contact - 8448992921 Location - Noida Sector -63 Nearby - Tata motors

We are hiring for Operations Team Leaders(Associate Manager) for our Navi Mumbai(Airoli) location. This is a 5 day work from office opportunity with rotational shifts. Please see below the job description and qualifications required for the same. Responsibilities, Qualifications and Experience Associate Managers in this role get to: Keep Management Updated: Relay vital information in the form of timely and accurate reports. Impact the Bottom Line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations. Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction; provide coaching and feedback to CSRs. Strengthen Relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations. Take the Lead: Monitor Work queues/e-mails as per defined sample plan and targets; report out any outage and take necessary action; perform RCA and take corrective actions for defects identified during monitoring; drive KPI improvement initiatives across program; focus on SLA to meet the client satisfaction; to be able to meet the Shrinkage and Attrition goal set by the company; to be self- motivated to involve in self and team development. Education and Experience:- 1. Graduate or undergraduate. 2+ years of team handling experience (Telecom experience preferred). 12 years of calling experience or a relevant telecom background. Previous experience in quality assurance, team management, or a similar leadership role is preferred. 2. Skills and Competencies Call Monitoring and Feedback: Proficient in evaluating call quality and providing actionable feedback. Strong understanding of quality standards, resolve rate goals, and KPIs. 3. Analytical Skills: Ability to analyze Excel reports to identify call trends, agent performance gaps, and focus areas. Skilled in identifying patterns in behavior and performance to design improvement plans. 4. Coaching and Mentoring: Effective coaching skills to guide agents and Quality Analysts. Ability to conduct training sessions and foster continuous learning. 5. People Management: Strong interpersonal skills to manage diverse teams effectively. Expertise in handling attrition and shrinkage through proactive measures. Ability to motivate and engage team members to achieve targets. 6. Conflict Resolution: Skilled in resolving conflicts while maintaining neutrality and professionalism. Demonstrates fairness and unbiased decision-making. 7. Action Plan Execution: Strong in creating and executing actionable plans to meet business objectives. Ability to align team efforts with organizational goals, focusing on resolve rate and other key metrics. 8. Communication and Collaboration: Excellent verbal and written communication skills. Capable of working closely with stakeholders, agents, and Quality Analysts to drive performance improvements. Work Schedule and Other Requirements Willing to work night shifts only, with rotational week-offs. High adaptability to a challenging and dynamic environment. Organized and capable of managing multiple priorities while meeting deadlines.

Customer Service (Hiring for International Bpo) Exp: 1+ yrs Upto- 8LPA Good communication location - Gurgaon 5 Days Working Call- 7678576452 smith.imaginators@gmail.com

NIIT Limited is hiring for its MNC client Wipro India Pvt Ltd. is looking for a Customer Care Specialist Graduates & Under Graduates Night Shifts Contact on: 7869996797 Role & responsibilities: Customer service Voice Process Preferred candidate profile: Freshers/Exp Experience of 6 months and above desirable. Experience in call center will be an advantage.Knowledge of basic computer operations Willingness to rotate shifts, as needed Courteous with strong customer service orientation. Dependable with attention to detail. Good listening and speaking skills. Willingness to learn. Perks & Benefits: Night shift allowance. Monthly incentives.

Interacting with the Customers Offering amazing customer service Maintaining good relationship with customers Inbound/ Outbound calls Call/ WhatsApp HR preeti 8532072160 Required Candidate profile Excellent Communication skills Should have good interpersonal skills Immediate joiners Freshers/UG both can apply 1year experience having sales is plus point regional telesales malyalm,tamil,kanad Perks and benefits Unlimited Incentives Health Insurance Bonus

HELLO JOB SEEKERS, GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. Interested Candidates can apply/call - 9214101672 (Nishee). Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS, CHAT PROCESS. LOCATION- NOIDA SECTOR 57,62,63 and 127. ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBILITY- *Undergraduate/Graduate any can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. SALARY- FRESHERS: UPTO 18k CTC EXPERIENCED: UPTO 25k CTC PERKS AND BENEFITS- PERFORMANCE BASED BONUS INTERVIEW MODE- WALK-IN INTERVIEW Interested Candidates can apply/call - 9214101672(Nishee). #bpo #cs #chat #customerservice #fresher #ug #vaccancy #wfo #office #job #alerts #hiring #hire .

Work From Office Process:- Hdfc Bank- Kotak Bank- Yes Bank || Voice Process Location - Thane and Navi Mumbai Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand to 25,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Prathmesh :- 9607404867

HANDLE CUSTOMER QUERIES HSC/ GRAD/PG FRESHER / EXPERIENCE 5/6 DAYS WORKING ROTATIONAL SHIFT INCLUDING NIGHT IMMEDIATE JOINER MALAD /THANE / AIROLI CONTACT - HR YASHIKA (9897759133) Required Candidate profile HSC/GRAD/PG FRESHER/EXPERIENCE IMMEDIATE JOINER GOOD COMMUNICATION SKILLS COMFORTABLE WITH ROTATIONAL SHIFT MALAD/THANE/ AIROLI Perks and benefits BONUS INCENTIVE CAB FACILITY

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.About the teamEDC Retail- EDC is one of Paytms business tool to help merchant grow and manage their business through simplicity and data driven technology.Expectations/ Requirements The incumbent will be expected to increase sales of our devices amongst merchants in a specified area. The role will require physical movement into micro markets, identifying and selling to good quality merchants. Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues highlighted as high risk. Seek references of other good merchants from the converted clients Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front. Be a brand ambassador for Paytm- Stay Hungry, Stay Humble, Stay Relevant! Superpowers/ Skills that will help you succeed in this role Identify and meet potential clients by growing, maintaining and leveraging your network. Should have good exposure in B2B field sales, cold calling, pre-sales and lead generation Understanding of Technology and User Experience Should possess good communication, sales and negotiation skills Willingness to experiment and improve continuouslyEducationApplicants must possess bachelors degree or above.

Handle customer queries via email , chat.. Provide customer service by resolving issues. Fresher & Experienced both can apply with excellent communication Interview Mode-Telephonic Job Location-Ahmedabad If ready to relocate,then only apply.

Job Title: Customer Support Executive Voice Process (L3 Escalation Support) Work Mode: Work from Home Shift Timings: Females: Day shift up to 9 PM Males: Rotational shifts Job Summary: We are hiring enthusiastic and skilled Customer Support Executives to manage L3 irate customer escalations via voice support. This role is ideal for both freshers and experienced professionals with strong communication skills in both English and Hindi . The candidate should be able to resolve queries in a calm, empathetic, and professional manner. Key Responsibilities: Handle L3 escalation calls from irate customers and provide timely resolution. Demonstrate active listening, empathy, and professionalism in every customer interaction. Log and track customer issues with appropriate documentation. Follow company processes, escalation matrix, and resolution protocols. Ensure high customer satisfaction by maintaining quality and response standards. Maintain confidentiality and handle sensitive data with integrity. Required Skills and Qualifications: Education: Graduate in any discipline (mandatory). Experience: Freshers are welcome , but experience in BPO or customer support roles is preferred. Language Proficiency: Excellent spoken English and Hindi. No MTI (Mother Tongue Influence) or RTI (Regional Tongue Influence) . Clear pronunciation, grammar, and fluency in both languages. Must clear Versant Level 4 voice and accent assessment. Strong problem-solving, de-escalation, and customer-handling skills. Technical Requirements (Laptop Configuration): Candidates must have access to a personal laptop/desktop with the following minimum configuration: Processor: Intel i3 / i5 / i7 RAM: 8 GB Operating System: Windows 11 (mandatory) Storage: Minimum 128 GB Internet Connection: Broadband only (no mobile hotspots) Minimum 100 Mbps speed is required for seamless operations.

JOB TITLE: AR CALLERS , SENIOR AR CALLERS LOCATION: CHENNAI , BANGALORE , HYDERABAD MAX SLAB : 40K- 42K NEED IMMEDIATE JOINERS CALL OR WHATSAPP : 9629690325 MADHU HR

Hiring for International voice process Customer service role Location- Gurugram Rotational shifts and off Salary-21k-26k ctc(depends on communication Graduate freshers can apply Interested candidates can share cv on- 92203 87643

Hiring for fresher graduates in a Specialist role CTC: up to 3 LPA Location: Pune (Hinjewadi) Interview: Virtual + Walkin Immediate joining Both side cab Contact: 9653852049 (HR Gaurav)

About Client Hiring for One of the Topmost Prestigious Multinational Corporations !!! Job Title: International Voice Process Qualification : 10+2 OR Graduates Experience - 1+years NOTE: ONLY IMMEDIATE JOINER Key Skills Required: Excellent verbal communication in English International voice process handling Customer query resolution Call documentation & CRM usage Active listening & problem-solving Ability to handle pressure and high call volumes Basic computer and typing skills Roles and Responsibilities: Handle inbound and outbound calls for international customers in a professional manner Resolve customer queries efficiently and ensure high levels of satisfaction Document all interactions accurately in internal systems Maintain call quality standards and follow company procedures Escalate complex issues to the appropriate department when necessary Work towards achieving daily/weekly performance targets Stay updated on products, services, and process changes Collaborate with team members and supervisors for consistent service quality Location: Bangalore CTC Range: Upto 4.2 Lpa (Based On the Previous CTC ) Notice Period: Immediate Shift Timing: Night Shift Mode of Interview: Virtual Mode of Work: Work from Office -- Thanks & Regards, Thanks & Regards, HR Manasa.S Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432417 whatsapp: 9535352972( share ur resume) |manasa.s@blackwhite.in | www.blackwhite.in ************** Please refer your Friends***************

TELECALLER Required Candidate profile whoever have good communication skill can join our organization

We are hiring for a customer support role through voice process. Department: Customer Support Operations Process: International Voice Support -Podcast sector Location: Hyderabad Employment Type: Full-time | Rotational Shifts | Work from Office Job Summary: We are seeking enthusiastic and customer-focused individuals to join our International Voice Support Team in the Podcast domain. The role involves assisting global customers via Voice by resolving queries, troubleshooting issues, and ensuring a smooth customer experience. This is a voice process requiring strong verbal communication skills and the ability to multitask in a dynamic environment. Here are the key responsibilities: Handle customer queries over voice calls. Provide accurate and timely responses while maintaining a professional tone. Follow all process guidelines and quality standards. Work closely with team leads and support teams to improve customer satisfaction. What were looking for: Graduates or undergraduates from any discipline are welcome. Only experienced candidates can apply. Excellent written communication skills in English. Willingness to work in a fast-paced environment with rotational shifts. Preferred candidates will have: Prior experience in voice support or international customer service. Strong problem-solving skills and attention to detail. A positive attitude, team spirit, and goal-driven mindset. Interested? You can walk in directly with your resume to below location. Make sure to write HR Khaja's name at the top of your resume. Location: B16 Mindspace 5th Floor, back side of Inorbit Mall.( https://maps.app.goo.gl/ifrtcxsLqcqAfQnV8 )

Job Fair!!! Company Name ICCS TNEB Opening for VOICE PROCESS (INBOUND /Outbound CUSTOMER CARE) We need immediate joiners only JOB LOCATION: CHENNAI (Mount road) REGIONAL LANGUAGES: TAMIL required WALK-IN TIME: 10AM - 4PM LOCATION: TNEB PROCESS -MOUNT ROAD TNEB Corporate office building,minnagam building 1st floor anna Salai , mount road,opp geetham hotel, Near mount road Lic stop Chennai Requirement : Tamil Job Description: Mount road: We are hiring for TNEB Customer care role-100 openings Tamil inbound voice process Walkin for Interview between 11AM to 4PM Interview Date: 25/07/2025 to 26/07/2025 Address: TNEB Corporate office building, Minnagam building 1st Floor, Anna salai, Mount road, Opp Geetham hotel, Near Mount road LIC stop Chennai Carry updated CV and all academic certificate Xerox copies Qualifications: Any degree/Diploma (with arrears also can apply) CTC: 12366+OT +Attendance Bonus Shift : Rotational shift timing : (8AM to 2PM) (2days) (2PM TO 8pm) (2days) (8PM TO 8AM) (2days) OR (8AM TO 8PM) (2days) Week off : Rotational week off Night shift timing : (8PM TO 8AM) (4days) Week off : Weekly 3 week off Documents : can you bring xerox copy of aadhar, pan card, 10th, 12th, degree certificate or provisional or consolidated mark sheet or 5 sem marksheet Interested candidates Share your Resume: contact number: 7339258515 Yogeswari HR Kindly call to schedule your Interview Mention in Resume (Yogeswari) Refer your Friends ALL THE BEST

Fresher and Exp both can apply 5 Days working Rotational Shifts and offs Immediate Joined only Fluent Malayalam or Marathi needed Salary : 3.5lpa Fresher/ upto 5.5lpa Experience Cab Facilities Contact: HR Sachin : 9821396374 HR Gungun : 9910986589 Required Candidate profile Must be fluent in either Malayalam or Marathi have Knowledge of Customer Support Graduation is Mandatory Perks and benefits Cab Facilities Work Culture Career Stability

Hiring For customer support executive (Chat Process)-Ahmedabad Note: Apply if you are ready to relocate in Ahmedabad Salary:23k to 40K CTC Job Location :Ahmedabad Rotational shift & week off 5 day working Call or whatsapp CV :6357157165/6357157162 Required Candidate profile Immediate joiner Fresher experience both apply BPO industry is first priority Good communication skills with fluent English

Good Communication Skills in English & Kannada Dual Role Sales Executive (Tele calling + Field Visits) Generate qualified leads through outbound calls Conduct on-ground field sales activities to close new memberships Meet daily & monthly targets Required Candidate profile Freshers & Experience in sales most welcome Generate revenue through cold-calling, field visits, and relationship building. Achieve sales targets set by the company within specified deadlines. Perks and benefits Attractive Incentives & Travel allowance

-Handle inbound and outbound customer calls professionally. -Address and resolve customer queries, issues, and concerns with empathy and accuracy. -Provide product/service information and support. -Maintain detailed records of customer interactions. Required Candidate profile Excellent communication skills in English Strong problem-solving Ability to work flexible shifts. A customer-centric attitude and willingness to go the extra mile. HR connect - Rabeya - 62918 16768

Resolve customer queries over calls/ chat Offering amazing customer service Maintaining good relationship with customers Responding to customer queries in timely manner Turn leads into sales Inbound/ Outbound calls Call/WhatsApp HR Aditi 8979622125 Required Candidate profile Excellent Communication skills Should have good interpersonal skills Immediate joiners Freshers/UG both can apply Having experience is a plus point Rotational shifts Should be in Delhi-ncr Perks and benefits Unlimited Incentives Health Insurance Bonus

Resolve customer queries over calls/ chat Offering amazing customer service Maintaining good relationship with customers Responding to customer queries in timely manner Turn leads into sales Inbound/ Outbound calls Call/WhatsApp HR Aditi 8979622125 Required Candidate profile Excellent Communication skills Should have good interpersonal skills Immediate joiners Freshers/UG both can apply Having experience is a plus point Rotational shifts Should be in Delhi-ncr Perks and benefits Unlimited Incentives Health Insurance Bonus