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0.0 - 5.0 years
3 - 6 Lacs
Pune
Work from Office
Job description Job Opening: Customer Support Executive (International Voice ,Blended & Chat Process) Locations: Yerwada | Magarpatta | Hinjewadi Phase 2 | Viman Nagar ,Kharadi Pune Salary: 2.8 LPA 6.5 LPA (Based on Experience)In Hand Upto - 18k to 49k Incentives: 2,000 5,000 per month Shifts:UK,US Rotational (24/7 Support) Work Schedule: 5 Days Working | 2 Rotational Offs Perk: Free Two-Way Cab Facility Job Summary: We are hiring energetic and enthusiastic freshers for International Voice Process roles. A great opportunity to start your career in customer support with global exposure. Key Responsibilities: Handle international customer calls (inbound) Communicate professionally and resolve queries Ensure high-quality service within timelines Follow process guidelines and maintain performance Eligibility Criteria: Freshers and experienced candidates can apply Good English communication skills required Any graduate can apply (Backlogs accepted) Immediate joiners preferred Comfortable with rotational/night shifts Benefits: Fixed salary + monthly performance incentives Paid training provided Free two-way cab service Growth opportunities in a reputed MNC Supportive work culture NOTE - NO VIRTUAL ROUNDS WE DON'T CHARGE Interested Candidates can call or share their updated cv on Below Mentioned Details Contact Person - HR RUMANA 9607053130
Posted 2 weeks ago
0.0 - 2.0 years
1 - 1 Lacs
Guwahati
Work from Office
Responsibilities: * Make outbound calls to promote products/services * Handle incoming calls with professionalism * Maintain customer database accuracy * Meet daily/weekly call targets * Follow up on leads generated Travel allowance Maternity leaves Job/soft skill training
Posted 2 weeks ago
0.0 - 1.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Greetings from AGS Health.! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment. To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis in a clear and coherent manner in the billing system To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps To improve the performance based on the feedback provided by the reporting manager / quality audit team. Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths)and 10+12+Diploma., Passed out year - 2019 to 2024 Please Note : B.E/B.Tech/ME/M.Tech - are not eligible to apply Interview ProcessRounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:30 PM to 2:30 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shift. Transport : Two-way transport available based on boundary limits. Location: AGS Health Pvt Ltd 8th floor, (B - Wing ) Madhuvan North Avenue, Hebbal Outer ring road, Nagawara, Bangalore - 560045 Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can WhatsApp your updated resume to 7397238884 or mail to mohanasundari.sowndarrajan@agshealth.com Thanks & Regards, Mohanasundari HR-Talent Acquisition AGS Health.
Posted 2 weeks ago
0.0 - 3.0 years
1 - 4 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
-Insurance Sales process -Fresher & Exp both can apply. -Any sales exp-Min 6 months experience -Shift timings 10 am to 7 pm / 11 am to 8 pm / rotational week off -Salary- 16k inhand -Week off - Rotational off -Timing- 10am - 7pm Required Candidate profile -min qualification HSC Job Location: Millenium Business Park, Mahape, Navi Mumbai - 400710 More Detail Contact HR Namrata:- 8624868754 (WhatsApp/Call) Perks and benefits Incentives and growth opportunities.
Posted 2 weeks ago
3.0 - 5.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Neoretina is looking for Front Desk Associate / Telecaller to join our dynamic team and embark on a rewarding career journeyA telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities:1.Make outbound calls to customers to promote products and services, or follow up on recent purchases.2.Respond to customer inquiries and provide information about products and services.3.Resolve customer complaints and provide appropriate solutions.4.Keep records of all customer interactions and transactions, updating customer information in a database as necessary.5.Meet and exceed sales and customer satisfaction targets.6.Continuously improve product and service knowledge to provide accurate information to customers.7.Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings.8.Follow all company policies and procedures, including those related to confidentiality and data security.9.Participate in training and development opportunities to improve skills and knowledge.10.Adhere to schedules and work efficiently under pressure to meet deadlines.
Posted 2 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Kochi, Kottayam, Thiruvananthapuram
Work from Office
Roles and Responsibilities Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the customers. Selling Membership packages over the phone and achieve the targeted sales numbers & value, set quality parameters. Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Skill and Competencies required Customer Orientation Communication - Oral , Written & Listening skills Telemarketing / Selling Skills
Posted 2 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Gurugram
Work from Office
Handle incoming customer queries via chat. Provide accurate information about products/services. Troubleshoot basic customer issues and resolve them. Maintain a professional and friendly tone. Document conversations and ensure proper follow-up. Required Candidate profile Fresher and experienced both are eligible Good communication skills Graduation is mandatory Quick Learner Ability to work in fast paced environment
Posted 2 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
Pune
Work from Office
About Team : The Transfer Agency is a division responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients. At FIS we provide service to clients via various channels like Transaction processing, calls & correspondence etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance, liquidation & overall record keeping. Call back or Voice process What you will be doing : Verifying and inputting customer requests to ensure information is correct and in good order and takes appropriate action. Performing quality control activities to ensure quality standards are met. Producing template email or written correspondence to customers, when appropriate Adhering to all policies & procedure guidelines and divisional operational metrics/standards to achieve operational, productivity and quality Adhering to all fund/company policies and regulatory controls/requirement Identifying improvement opportunities to streamline business processes resulting in greater efficiencies, productivity and/or service Guiding/mentoring peers on less complex processes Excellent customer service skills that build high levels of customer satisfaction Strong phone, verbal and written communication skills, along with active listening Customer focus and adaptability to different personality types Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment What you Bring: Excellent communication and interpersonal skills Excellent knowledge of Customer Services; Global mindset (Desirable) Fresher or 1 to 2 Years of experience from international calling process Shift timing 7:30 PM to 4:30 AM and Hybrid model. Temporary work from home. Flexible to work in office environment post operations begin in office. What we offer you: A career at FIS is more than just a job. It s the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech. Always-on learning and development. Collaborative work environment. Opportunities to give back. Competitive salary and benefits.
Posted 2 weeks ago
0.0 - 1.0 years
1 - 2 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Handle inbound and outbound voice calls professionally. Resolve customer queries or issues in a timely and efficient manner. Maintain accurate call records and customer interaction logs. Share Your Resume: PARVATHI HR 7358179139 Required Candidate profile Immediate joiner. Telugu / Hindi / Malayalam / Kannada Good communication and listening skills. Fresher candidates are welcome. 12th to Any Graduate. Day Shifts/Rotational week off Male and Female
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Job description We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. also who are able to join immediately Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call sangeeta 9176078282 for more info Thanks, sangeeta 9176078282
Posted 2 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring For Genpact International Debt Collection Voice Process. Where in you have call the Customer Services and ask for the remaining Amount . Job Details- Position: CSE - Qualification: Graduate - Experience: 12 Months Min is Mus, 38K In - hand, upto 20K INC PD- any 18 months of International Voice exp- Salary upto 5 lacs - 3 Yrs Exp In Debt Collection Salary upto -48K and INC MT - Must have 3 years of B2B Collections exp. Salary upto 6.5 lacs Encore, Provana, Radius, Barclays & etc - Location : Work from Office GGN - Working Days: 5 days, Fix Week- end offs, Fix Night Shift - Rounds: HR, VNA & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/9557020534 - Deepika https://web.whatsapp.com/8700056965 - Yashika
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Roles and Responsibilities Handle international travel bookings, cancellations, and amendments using Amadeus and Galileo systems. Provide exceptional customer service to clients through phone calls, emails, or chats. Resolve client queries related to flight schedules, baggage fees, seat assignments, and other travel-related issues. Process airline tickets for domestic and international flights while ensuring accurate pricing information is provided to customers. Maintain a high level of accuracy when handling multiple tasks simultaneously during peak periods. Desired Candidate Profile 0-5 years of experience in an International BPO environment with exposure to GDS (Global Distribution System) platforms like Amadeus/Galileo. Strong knowledge of air ticketing procedures including domestic/international voice process operations. Excellent communication skills with ability to work effectively under pressure in a fast-paced environment. Contact Person - Masud Alam Mail ID - masud.alam@igtsolutions.com
Posted 2 weeks ago
1.0 - 4.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Greetings from Vee Healthtek Pvt Ltd! We are currently hiring for the position of: Job Title: Credentialing Specialist Location: Hyderabad Job Type: Full-Time Salary: Competitive (based on experience) Benefits: 1200 Allowances + 1200 Food Card + Mandatory Two-way Cab Facility Key Requirements: 1 to 4 years of hands-on experience in Provider Credentialing Experience in high-volume/detailed outbound calls for credentialing or provider data verification Strong working knowledge of CAQH, PECOS, NPPES, and Payer Portals Excellent communication skills both verbal and written Proficiency in credentialing tools/software and MS Office Suite Interested? We'd love to hear from you! Contact: Arun 8050524977 (Available on WhatsApp) Email: arunukumar.n@veehealthtek.com Be a part of our growing team at Vee Healthtek Pvt Ltd – where your career meets purpose!
Posted 2 weeks ago
0.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring For Genpact International Debt Collection Voice Process. Where in you have call the Customer Services and ask for the remaining Amount . Job Details- Position: CSE - Qualification: Graduate - Experience: 12 Months Min is Mus, 38K In - hand, upto 20K INC PD- any 18 months of International Voice exp- Salary upto 5 lacs - 3 Yrs Exp In Debt Collection Salary upto -48K and INC MT - Must have 3 years of B2B Collections exp. Salary upto 6.5 lacs Encore, Provana, Radius, Barclays & etc - Location : Work from Office GGN - Working Days: 5 days, Fix Week- end offs, Fix Night Shift - Rounds: HR, VNA & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/8700056965 - Yashika https://web.whatsapp.com/9557020534 - Deepika
Posted 2 weeks ago
0.0 - 5.0 years
1 - 5 Lacs
Gurgaon/ Gurugram
Work from Office
Customer Service (Hiring for International Bpo) Exp: 6m+ yrs exp Upto- 6LPA Good Communication location - Gurgaon/Noida 5 Days Working Fresher can also apply Call:8448387768 sakshitiwari.img@gmail.com
Posted 2 weeks ago
0.0 - 1.0 years
0 - 1 Lacs
Noida, Ghaziabad, Greater Noida
Work from Office
We are hiring for Telecalling job profile for Customer service and Telesales Welcome for fresher and experienced Qualification -min 12th pass out Age limit -18 - 31 Contact - 8448992921 Location - Noida Sector -63 Nearby - Tata motors
Posted 2 weeks ago
5.0 - 10.0 years
7 - 9 Lacs
Navi Mumbai
Work from Office
We are hiring for Operations Team Leaders(Associate Manager) for our Navi Mumbai(Airoli) location. This is a 5 day work from office opportunity with rotational shifts. Please see below the job description and qualifications required for the same. Responsibilities, Qualifications and Experience Associate Managers in this role get to: Keep Management Updated: Relay vital information in the form of timely and accurate reports. Impact the Bottom Line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations. Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction; provide coaching and feedback to CSRs. Strengthen Relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations. Take the Lead: Monitor Work queues/e-mails as per defined sample plan and targets; report out any outage and take necessary action; perform RCA and take corrective actions for defects identified during monitoring; drive KPI improvement initiatives across program; focus on SLA to meet the client satisfaction; to be able to meet the Shrinkage and Attrition goal set by the company; to be self- motivated to involve in self and team development. Education and Experience:- 1. Graduate or undergraduate. 2+ years of team handling experience (Telecom experience preferred). 12 years of calling experience or a relevant telecom background. Previous experience in quality assurance, team management, or a similar leadership role is preferred. 2. Skills and Competencies Call Monitoring and Feedback: Proficient in evaluating call quality and providing actionable feedback. Strong understanding of quality standards, resolve rate goals, and KPIs. 3. Analytical Skills: Ability to analyze Excel reports to identify call trends, agent performance gaps, and focus areas. Skilled in identifying patterns in behavior and performance to design improvement plans. 4. Coaching and Mentoring: Effective coaching skills to guide agents and Quality Analysts. Ability to conduct training sessions and foster continuous learning. 5. People Management: Strong interpersonal skills to manage diverse teams effectively. Expertise in handling attrition and shrinkage through proactive measures. Ability to motivate and engage team members to achieve targets. 6. Conflict Resolution: Skilled in resolving conflicts while maintaining neutrality and professionalism. Demonstrates fairness and unbiased decision-making. 7. Action Plan Execution: Strong in creating and executing actionable plans to meet business objectives. Ability to align team efforts with organizational goals, focusing on resolve rate and other key metrics. 8. Communication and Collaboration: Excellent verbal and written communication skills. Capable of working closely with stakeholders, agents, and Quality Analysts to drive performance improvements. Work Schedule and Other Requirements Willing to work night shifts only, with rotational week-offs. High adaptability to a challenging and dynamic environment. Organized and capable of managing multiple priorities while meeting deadlines.
Posted 2 weeks ago
1.0 - 6.0 years
2 - 7 Lacs
Gurgaon/ Gurugram
Work from Office
Customer Service (Hiring for International Bpo) Exp: 1+ yrs Upto- 8LPA Good communication location - Gurgaon 5 Days Working Call- 7678576452 smith.imaginators@gmail.com
Posted 2 weeks ago
0.0 - 1.0 years
0 - 2 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
NIIT Limited is hiring for its MNC client Wipro India Pvt Ltd. is looking for a Customer Care Specialist Graduates & Under Graduates Night Shifts Contact on: 7869996797 Role & responsibilities: Customer service Voice Process Preferred candidate profile: Freshers/Exp Experience of 6 months and above desirable. Experience in call center will be an advantage.Knowledge of basic computer operations Willingness to rotate shifts, as needed Courteous with strong customer service orientation. Dependable with attention to detail. Good listening and speaking skills. Willingness to learn. Perks & Benefits: Night shift allowance. Monthly incentives.
Posted 2 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Interacting with the Customers Offering amazing customer service Maintaining good relationship with customers Inbound/ Outbound calls Call/ WhatsApp HR preeti 8532072160 Required Candidate profile Excellent Communication skills Should have good interpersonal skills Immediate joiners Freshers/UG both can apply 1year experience having sales is plus point regional telesales malyalm,tamil,kanad Perks and benefits Unlimited Incentives Health Insurance Bonus
Posted 2 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
Noida, Ghaziabad, Delhi / NCR
Work from Office
HELLO JOB SEEKERS, GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. Interested Candidates can apply/call - 9214101672 (Nishee). Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS, CHAT PROCESS. LOCATION- NOIDA SECTOR 57,62,63 and 127. ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBILITY- *Undergraduate/Graduate any can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. SALARY- FRESHERS: UPTO 18k CTC EXPERIENCED: UPTO 25k CTC PERKS AND BENEFITS- PERFORMANCE BASED BONUS INTERVIEW MODE- WALK-IN INTERVIEW Interested Candidates can apply/call - 9214101672(Nishee). #bpo #cs #chat #customerservice #fresher #ug #vaccancy #wfo #office #job #alerts #hiring #hire .
Posted 2 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Work From Office Process:- Hdfc Bank- Kotak Bank- Yes Bank || Voice Process Location - Thane and Navi Mumbai Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand to 25,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Prathmesh :- 9607404867
Posted 2 weeks ago
0.0 - 4.0 years
2 - 3 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
HANDLE CUSTOMER QUERIES HSC/ GRAD/PG FRESHER / EXPERIENCE 5/6 DAYS WORKING ROTATIONAL SHIFT INCLUDING NIGHT IMMEDIATE JOINER MALAD /THANE / AIROLI CONTACT - HR YASHIKA (9897759133) Required Candidate profile HSC/GRAD/PG FRESHER/EXPERIENCE IMMEDIATE JOINER GOOD COMMUNICATION SKILLS COMFORTABLE WITH ROTATIONAL SHIFT MALAD/THANE/ AIROLI Perks and benefits BONUS INCENTIVE CAB FACILITY
Posted 2 weeks ago
3.0 - 7.0 years
6 - 10 Lacs
Kochi
Work from Office
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.About the teamEDC Retail- EDC is one of Paytms business tool to help merchant grow and manage their business through simplicity and data driven technology.Expectations/ Requirements The incumbent will be expected to increase sales of our devices amongst merchants in a specified area. The role will require physical movement into micro markets, identifying and selling to good quality merchants. Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues highlighted as high risk. Seek references of other good merchants from the converted clients Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front. Be a brand ambassador for Paytm- Stay Hungry, Stay Humble, Stay Relevant! Superpowers/ Skills that will help you succeed in this role Identify and meet potential clients by growing, maintaining and leveraging your network. Should have good exposure in B2B field sales, cold calling, pre-sales and lead generation Understanding of Technology and User Experience Should possess good communication, sales and negotiation skills Willingness to experiment and improve continuouslyEducationApplicants must possess bachelors degree or above.
Posted 2 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
Guwahati, Bhubaneswar, Bhopal
Work from Office
Handle customer queries via email , chat.. Provide customer service by resolving issues. Fresher & Experienced both can apply with excellent communication Interview Mode-Telephonic Job Location-Ahmedabad If ready to relocate,then only apply.
Posted 2 weeks ago
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