15596 Voice Process Jobs - Page 34

SUMMARY Job Role: Inbound Support Associate Day Shift (Kolkata) Responsibilities: Handle inbound calls efficiently and professionally Provide accurate, valid, and complete information by using the right tools and resources Identify candidate's issues and resolve them on time or escalate when necessary Maintain detailed records of candidate interactions in excel. Prepare daily, weekly, and monthly MIS reports in Excel Location: Hybrid (New Alipore , Kolkata) Candidate must work from the office 2 days a week Out of Location(Work from Home Mode) Requirements Bachelor's degree in any field Good communication skills required Freshers or candidates with up to 1 year of BPO Or tele calling experience will be preferred. Must have laptop or desktop with 8 GB RAM Must have stable wifi/ network connection Benefits Salary : Upto Rs.14,000 take home

12th to any degree immediate joiners only freshers are eligible Ability to communicate efficiently Capability of handling inbound and outbound calls HR ASHOK - 8148209052 Required Candidate profile Qualification: Any Graduate, ITI, Diploma Fresher & Experienced in telesales Male & Female Morning Shift Rotational Week off Perks and benefits PF / ESI Available & INCENTIVES

Job Opening: International Voice Process and Domestic Voice Process Openings for International Voice Process Location: Mindspace, Hyderabad Package: 4.0 LPA 4.2 LPA Notice Period: Immediate Joiners Only Experience Required: Minimum 1 Year in International Voice Process Graduation Mandatory Rotational Shifts, 2 Rotational weekoff Documents Required: Relieving Letter from Previous Companies which you have worked EPFO History (Should be Clear) Key Responsibilities: Handle customer queries and issues over inbound/outbound international calls Maintain high levels of customer satisfaction and quality standards Provide solutions in a timely and professional manner Adhere to HSBCs compliance and process guidelines Interview Mode: Face to Face Interview Rounds: AMCAT, Manager round Openings for Domestic Voice Process Location: Mindspace, Hyderabad | Shift: Rotational Night 5 days working 2 week offs 1 -Way Cab Provided ( 25kms radius)| Immediate Joiners Only! if not opting for cab 3000 travel allowances. Good English and Hindi Communication Skills Salary Package: 1 year experience upto 3.7LPA Documents: Relieving Letter from Previous Companies Interview Mode: Face to Face *Interview Rounds: AMCAT, Manager round Openings for Customer Support Banking Voice Process Location: Manikonda, Hyderabad Salary Package: Upto 3.5 LPA Shift: Rotational Shifts (1-Way Cab upto 30km + 1700 Shift Allowance) Working Days: 5 Days a Week | 2 Rotational Week Offs Notice Period: Immediate Joiners Preferred Eligibility Criteria: Minimum 1 Year Experience in Banking Voice Process (Domestic or International) Graduation is Mandatory Fluency in English and Hindi is Required Relieving Letter and PF (EPFO) History Mandatory Documents Must be able to work in rotational shifts Key Responsibilities: Handle inbound customer queries related to banking products and services Provide accurate information and effective solutions within defined timelines Maintain high standards of customer service and professionalism Ensure adherence to quality, compliance, and operational procedures Interview: Face to Face Interview Rounds: Amcat, Hr and Manager round Know someone looking for a job? Refer your friends/colleagues! Send your updated resume via Whats App to: HR Joshna : 9603915730 (Timings: 9:30 AM 6:30 PM) Note: Relieving Letter from all the previous companies are mandate, EPFO History should be cleared. Dont miss this opportunity to kick-start your career with a great work-life balance and growth opportunities! Apply now and be a part of our awesome team!

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services to customers through effective communication skills. Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software (e.g., Salesforce). Collaborate with internal teams to resolve complex issues that require escalation. Desired Candidate Profile 1-3 years of experience in BPO customer service or related field. Excellent communication skills in English language (spoken & written). Proficiency in handling multiple tasks simultaneously while maintaining accuracy and efficiency. Ability to work effectively under pressure during peak hours or high-volume call periods.

About the Role The Customer Support Specialist is responsible for providing an outstanding customer experience to Law Enforcement Agencies and Small / Medium Businesses supporting the Law Enforcement community. This individual must adapt to change resulting from a fast-growing and successful company. It is important to be honest, hard-working, self-starting, and solution- oriented. Responsibilities: • Trusted technical advisor to internal and external customers • Resolves technical and business issues, supporting the community and facilitating response by resolving cases without unnecessary escalation • Efficiently resolves a wide range of issues on a daily basis • Achieves high CSAT scores • Understand when to escalate • Excellent problem-solving and technical skills • Experienced troubleshooter of technical and software issues • Understands and appreciates the customers business needs for IT Services • Must be able to pull reports and process data to solution responses • Monitor user verifications & re-verifications • Use best practices to optimize/consolidate tool usage • Communicates effectively • Documents processes, procedures, and self-help documentation • Efficient, appropriate and timely in communications; both internally and with Customers • Communicate customer feedback • Tools and Languages: Salesforce Service Cloud, Jira, Excel, Visio Desired Qualifications: • 2+ years of experience in technical/software support Strong written and oral communication skills • Ability to work independently efficiently and effectively to resolve customer concerns or issues • Ability to manage multiple time-sensitive issues • Experience with customer relationship management tools (e.g., Salesforce) • Experience with Microsoft 365 (Excel, PowerPoint, Word) or Google Workspace (Sheets, Presentations, Docs) Required Qualifications: • 1+ years relevant or related customer service software operations experience • Service working extensively with customers in fast paced environments • Excellent problem solving and technical skills

Hiring International voice process Grad Fresher can also apply Min 1yr of International voice exp Only Graduate Excellent communication skills Location - Noida/Gurgaon Max package goes upto 4LPA Call 9773616747@Bharti bhartiimaginators5@gmail.com Required Candidate profile Graduate candidates only Grad fresher can apply Min 1 yr of expof International voice exp

Customer Care Executive • Shifts: Rotational, 9hour shift • Experience: Fresher Can Apply • Salary: Up to 25,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently Call 022-6964-7085for interview Required Candidate profile Customer Care Executive • Shifts: Rotational, 9hour shift • Salary: Up to 25,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently Call 022-6964-7085for interview

Respond to customer queries via phone, email, and chat in a timely and professional manner Resolve customer complaints, provide appropriate solutions, and follow up to ensure resolution Maintain accurate records of customer interactions and transactions using CRM tools Identify and escalate priority issues to the appropriate teams when needed Provide product/service information to customers and guide them on how to use it Ensure customer satisfaction and deliver a consistent support experience Collaborate with internal teams to improve customer experience and process efficiency Meet performance metrics such as response time, resolution time, and CSAT scores

Customer Care Executive • Shifts: Rotational, 9hour shift • Workweek: 5days, 2days off • Salary: Up to 38,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently.

Who we Are? Teleperformance is a French MNC with operations in 100+ countries. We are recruiting candidates who wish to work and grow their career in the Customer Service Industry. If you can speak English along with any of the below mentioned languages, you can apply and directly walk-in to our Ambattur office for an interview. Address given below. Requirements: Fresher OR Experienced. Typical Customer Support/ Customer Service executive Welcome Calling, Collections, etc. will be the roles & responsibilities. Must know and speak English and any southern languages ( Malayalam, Kannada, Hindi, Konkani,Bengali) Graduation Mandatory with a provisional or degree certificate. Looking for candidates who can join us on Monday Spot offer! Job Details: Hiring: Telugu, Malayalam, Hindi, Kannada,Bengali & Konkani speaking Work Mode: Work from Office Shift Timing: Rotational shifts between 8:00 AM - 8:00 PM (Any 9-hour shift) Work Schedule: 6-day rotational work with 1 rotational week-off Languages Required: Telugu, Malayalam, Kannada, Hindi,Bengali & Konkani. WORK LOCATION - Tidel Park, Pattabiram, Chennai. Interested candidates can walkin directly to Pattabiram, Tidel Park - Office today the 29th June 2025 between 9.30 am to 1.00pm. (Mega Walkin - Spot offer for deserving candidate contact : Anish Fathima - 9025306491/ Divya- 7603885092)

SUMMARY Job Title: Telecaller (Female) Location: Kolkata Job Summary: We are seeking motivated and confident Female Telecallers to join our team in Kolkata. The ideal candidate should possess excellent communication skills in English, have a persuasive tone, and be comfortable handling outbound and inbound calls. Key Responsibilities: Make outbound calls to prospective customers to promote products/services Handle inbound customer queries with professionalism Maintain and update customer databases Follow up on leads and convert them into appointments or sales Achieve daily/weekly call targets and maintain call quality standards Maintain call records and share daily reports with the supervisor Requirements Requirements: Minimum 6 months of telecalling or customer service experience Fluency in English is mandatory Strong communication and interpersonal skills Ability to handle rejections and remain confident Basic computer knowledge (MS Excel, CRM tools preferred) Must be a quick learner and adaptable Preferred Attributes: Self - motivated and result-driven Friendly and courteous attitude over the phone Ability to work independently as well as in a team

Customer Support Executive will be responsible for providing exceptional customer support, ensuring customer satisfaction, offering online support, and delivering technical support to clients on the digital platform

Captive Unit hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. We need one year of International chat experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 6.5 LPA + plus other perks Location - Gurgaon Contact- 9811770437 (Vanshika)

Hiring for International Voice Process (work from office) Job responsibilities- Voice process Good communication skills. Performance and Sales Incentives. Objection handling skills. 2 days rotational work off in a week. 24*7 shift. Eligibility- HSC Fresher can also apply. Graduates (except B.Tech fresher with above 60%). Post Graduates (except LLB / Chartered Accountant / MBBS / ICWA). Transport boundary: Western line- Churchgate to Virar Central line- CST to Thane Harbour line- CST to Vashi Job Location - Mindspace, Malad west. Salary: Upto 4.2lpa Mandatory Documents Required- 1. Educational documents ( all originals). 2. Experience documents (Offer letter, Relieving letter, last 3 months payslip/bank statement). 3. Aadhar card, Pancard , Passport/ Driving license/ Voter Id. Interested candidates please share your resume on what's app or call on 9359339216 or Mail CV on prajakta.sawant@firstsource.com Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Need Grads Freshers salary upto 30k (No BTech/ BE) Experience can also apply salary upto 40k Location- Gurgaon Rotational shifts Work from office Both side cab facilities Need excellent communication Call for more details- HR Kirtika - 9958890233

***Greetings from You & I Consulting! We are proud to have helped candidates secure placements with over 64+ MNCs across India. At You & I Consulting, we continue to bring exciting opportunities to professionals looking to advance their careers. Current Hiring for MNCs: We are excited to share a great opportunity with a leading global MNC! Here's your chance to grow, explore, and take your career to the next level. Open Roles: Customer Support Associate CTC: upto 5.10 LPA Mode of Interview: Virtual ONLY 2 DAY Hurry !! To schedule your interview call or whatsapp now on the above contact details :- Sujay @ 9832122149 Location: Kolkata Skills & Experience Required: Education : Higher secondary. Min 6 months exp in International Voice on papers. Excellent Communication Skill Work Timing 24*7 rotational Week off Rotational CTC: 5.10 LPA Mode of Interview: Virtual ONLY 2 DAY Hurry ! To schedule your interview call or whatsapp now on the above contact details :- Sujay @ 9832122149 Location: Kolkata To Schedule an Interview: Call Sujay @ 9832122149 or WhatsApp with your details in the following format: Name Mobile Number Email Address Highest Qualification Total Work Experience Current Organization Preferred Location Last CTC Expected CTC Please note: Due to high call volumes, if the line is busy, kindly WhatsApp your details to the same number. Interested candidates are also welcome to refer friends or relatives who meet the criteria. We look forward to helping you take the next step in your career.

***Greetings from You & I Consulting! We are proud to have helped candidates secure placements with over 64+ MNCs across India. At You & I Consulting, we continue to bring exciting opportunities to professionals looking to advance their careers. Current Hiring for MNCs: We are excited to share a great opportunity with a leading global MNC! Here's your chance to grow, explore, and take your career to the next level. Open Roles: US Healthcare Associate CTC: 5.10 LPA Mode of Interview: Virtual ONLY 2 Rounds Hurry !! To schedule your interview call or whatsapp now on the above contact details :- Sujay @ 9832122149 Location: Kolkata Skills & Experience Required: Education : Higher secondary. Min 6 months exp in International Voice on papers. Fresher can also apply!! Excellent Communication Skill Work Timing 24*7 rotational Week off Rotational CTC: 5.10 LPA Mode of Interview: Virtual ONLY 2 Rounds Hurry !! To schedule your interview call or whatsapp now on the above contact details :- Sujay @ 9832122149 Location: Kolkata To Schedule an Interview: Call Sujay @ 9832122149 or WhatsApp with your details in the following format: Name Mobile Number Email Address Highest Qualification Total Work Experience Current Organization Preferred Location Last CTC Expected CTC Please note: Due to high call volumes, if the line is busy, kindly WhatsApp your details to the same number. Interested candidates are also welcome to refer friends or relatives who meet the criteria. We look forward to helping you take the next step in your career.

*We have an urgent opening for Sales Executive-Chakan, Pune, for an OEM* *Experience- 2+ Years* *Qualification-Any Graduation* *Mandatory Language- Gujarati, Bengali, Kannada, Tamil* *Job Description* 1. Handle both inbound and outbound customer interactions, ensuring timely response to all sales enquiries. 2. Respond to enquiries related to the Hoisting & Port Business Unit through calls, emails, and online platforms. 3. Qualify leads based on customer intent, categorize them as Hot, Warm, or Cold, and ensure accurate and up-to-date CRM entries. 4. Maintain close coordination with field teams and engineers to drive timely follow-ups and lead closures. 5. Draft professional, well-structured emails and manage individual follow-ups consistently to maintain lead engagement. 6. Effectively gather customer requirements and recommend the most suitable product solutions. 7. Generate and manage MIS reports and track lead status updates for regular review and reporting. 8. Demonstrate excellent communication skills in Hindi, English. 9. Be proficient in MS Excel and reporting tools for data analysis and documentation. 10. Show a proactive and innovative approach to streamline lead management and enhance conversion efficiency. *If you are interested or you have any reference for this job role please share resume or number on this mail id muskan.amormc.com@gmail.com.* *Regards* *Muskan*

Role & responsibilities Role & responsibilities Employer Service Helpdesk (Helpdesk Operator) Resolve Queries through Software/tools (Attend calls) Additional Trainings will be provided Preparing reports Excel- PowerBI Preferred candidate profile Graduates (Any stream) Fresher with good communication skills (AK) (good spoken English is mandatory) Individuals with 6 months experience in customer service will be considered for the requirement.

Openings For Banks and other Ecommerce companies Qualification: Any Graduate/ experience Candidate should be fluent in Hindi and English 6 Days working 1 Rotational Off immediate joining CTC upto 35k If interested call Pallavi 9343632026 Perks and benefits .

We are hiring for Customer Support - International Voice Process in Gurgaon (Work From Office). Role: Customer Support - International Voice Process ; As a customer service associate, you will be responsible for handling inbound US calls, addressing customer queries, and delivering timely and accurate resolutions to ensure a seamless customer experience. Eligibility Criteria: Minimum 1-5 years of BPO experience in any International Voice Process Excellent communication skills Graduates or Undergraduates both can apply Immediate joiners preferred Compensation & Benefits: 30% Hike on current CTC to max upto 6 LPA; 45K in hand Monthly Incentives upto 5K 5 Days Working US Shift (Night Shift) Gurgaon (Work from Office) Free Both Side Cabs

JOB DESCRIPTION Voice process Designation: Executive & Sr Executive Work Location: Featherlite the Address, Opp to Vels University, Pallavaram, Chennai-600044. Qualification: Any graduate can be considered.(Arrears cannot be considered) Notice period: Immediate Joiners preferable. Interview Venue : Hexaware Technologies Ltd Featherlite - The Address; 7th Floor200 Feet Radial Road, Pallavaram, Chennai, Tamilnadu,600043. Desired Candidate Profile: Experience with voice process. Freshers with excellent communication can also be considered. Candidate should be strong in communication and should be good in English and one reginal language. (preferably Malayalam and Kannada) Only Immediate joiners. Should be able to communicate clearly, both written and in speech in English Should be comfortable working for 5 days (24/7) with 2 days rotational offs. Rounds of Interviews: HR round Operations round / Written Assessment. Aptitude Client round. Contact Name: Akash Contact Number: 7094043108

Eligibility Criteria: Excellent Communication Skills Immediate Joiners Process,Shift Details & Salary : *Hiring for Voice process - Domain Insurance (Motor Insurance Claims)* * AUSTRALIAN SHIFT* * Location of Job:* *Magarpatta* Graduates with *1 Year Exp in International Voice Mandatory* Timing: 3:00 AM 5 Days Working | Weekends Off 33.7K OR 29.5K + 5.7K Incentives *NEW ZEALAND SHIFT* *Location of Job:* *Magarpatta* Graduates with *1 Year Exp in International Voice* Timing: 12:00 AM / 1:00 AM 5 Days Working | Weekends Off 37.8k + 5.7K Incentives *UK SHIFT* *Location of Job:* *Magarpatta* Graduates with *1 Year Exp in International Voice Mandatory* Timing: 11:30 AM 11:30 PM 5 Days Working | Weekends Off 33.7k + 5.7K Incentives * US SHIFT* *Location of Job:* *Magarpatta* Graduates with *1 Year Exp in International Voice Mandatory* Timing: Starts @ 5:30 PM 29.5K + 6.7K Incentives Hiring for Voice process - Domain Healthcare (Health Care Pharmacy) UG + 6 Mths Exp / Grad Fresher: 19.5K + 6.7K Incentives *Location of Job:* *Magarpatta* Walk-in Drive Everyday! For More Details, Call - 8080368019 Apply Now!!!!

Hiring Voice healthcare process UG freshers also can apply 5 days work 2 week off 2 way transport US shift Sal-21k take home Experienced-sal-28k For more details Call HR Raksha@9900969073 raksha@thejobfactory.co.in

*CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED BELOW TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED. (Candidates please call other numbers or SMS if in case the recruiters are busy) Chethana @ 7829336034 Varshini @ 8310474825 Sampriktha @ 6360905880 Openings available: Process Name: International Non Voice / Semi-Voice / Customer Service / Client Management. Shift Timings: Day Rotational Shift and US Shift. Work Location : Bangalore Salary Package : 3.5 lakh -4.2Lakh Rounds of Interviews : HR round / Non Versant / Manager Round Graduate Qualifications :Undergraduate/ Any Graduates Post-Graduate Qualifications : Any Post-Graduates Experience Needed : Candidates who are Fresher's / Recent Graduates / Candidates with Backlogs can apply. Experience in International BPO / Call Center / Client Servicing / Customer Service / Technical Support / Marketing / Sales / KPO / ITES or any other relevant domain can apply *CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED ABOVE TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED. DIRECT WALK-INS TO COMPANY LOCATION NOT ALLOWED / ONLINE APPLICATION NOT ALLOWED. Required Candidate profile * Candidates who are Freshers/Recent graduates or relevant experience can apply *Possess good analytical skills - detail oriented *Possess good communication skills, both oral and written *Be familiar with Microsoft applications and working knowledge of MS excel *Have a good attitude - should be committed to the work Perks and Benefits Salary Hikes / Incentives.