15560 Voice Process Jobs - Page 32

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 6.5L.P.A + Incentive US SHIFT IMMEDIATE JOINERS ONLY UG FRESHERS ALSO CAN APPLY For more information please call smitha - 9880964847 /9880952642 (WhatsApp / call) Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. Regards Smitha HR TEAM

SUMMARY We are hiring a customer support executive for one of our leading clients Location- Bangalore Fresher or Experienced Qualification- Graduate Job Description- Eligibility Criteria- Should have good communication skills We need people with strong problem-solving skills Should be ready to do work from office The candidate must be fluent in Telugu &Hindi Salary - NTH: 17k + 58k Variable pay Shift- Day shift Week off- Sunday off Mode of Interview- Virtual/ Telephonic Requirements Eligibility Criteria- Should have good communication skills We need people with strong problem-solving skills Should be ready to do work from office The candidate must be fluent in Telugu & Hindi Benefits Benefits Salary - NTH: 17 + 8k Variable pay Shift- Day shift Week off- Sunday off

Job description Role & responsibilities Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records. Navigate through medical records systems efficiently to locate and retrieve requested information. Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements. Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner. Document all interactions and maintain detailed records of medical records retrieval activities. Collaborate with internal teams to ensure the timely delivery of medical records to clients. Requirements: Excellent communication skills in English, both verbal and written. Strong interpersonal skills and the ability to build rapport with clients. Basic knowledge of medical terminology is preferred but not mandatory. Ability to work in a fast-paced environment and adapt to changing priorities. Minimum educational qualification: Graduation/Awaiting final semester results. Preferred candidate profile Benefits: Competitive salary package up to 25,000 CTC and In-hand 20,475 monthly. Performance based 7000 Incentives. Comprehensive training program provided. Opportunity for career advancement and skill development. Positive and collaborative work culture. Employee benefits such as medical insurance and incentives. Fixed US shift /Saturday Sunday Off / Over Time Paid. Work location: Kalyani Nagar, Pune. Paid Transport facility is provided. If you are a dedicated and ambitious individual looking to embark on an exciting career journey, we encourage you to apply for this position. Join us in making a difference in healthcare operations on a global scale! (This opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO / Business Development will not be considered and cannot apply) About company AM Infoweb acts as a mediator between insurance companies/law firms and hospitals, doctors, clinics medical facilities. Could you do a follow-up on the medical reports of patients who have been discharged from the mentioned medical institutes? The main aim is to get the medical facility reports within the time frame mentioned by the client. AM Infoweb is a leading Health Information Management Outsourcing company, with state-of-the-art offices in India and the United States. We have partnered with many companies in the past and have helped them save millions through our seamless outsourcing, top-notch services, and efficient offshoring. With a world-class team of highly trained medico-legal professionals, we at AM Infoweb address all our client's problems while supporting their overall business operations. We help our clients to minimize operational and capital costs, recover investments quickly with high ROI, boost end-customer satisfaction, and increase productivity by leveraging the staff, processes, and technology, making us one of the most sought-after outsourcing partners around the globe. How to apply: Connect on whatsapp/call on: 9049089540 Email: shifa.pathan@aminfoweb.co.in Shifts timing 6:00 PM - 3:00 AM 6:30 PM - 3:30 AM 7:30 PM - 4:30 AM 8:00 PM - 5:00 AM Saturday Sunday Off. Company Info Address: OFFICE NO. 3A, BUILDING 3, 7th FLOOR CEREBRUM IT PARK, KALYANI NAGAR, PUNE , PUNE, Maharashtra, India Role: Back Office OperationsIndustry Type: Analytics / KPO / ResearchDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Back OfficeEducationUG: Graduation Not Require

JOB DESCRIPTION: Roles and Responsibilities: - Initiate telephone calls to insurance companies requesting status of claims for the outstanding balances on patient accounts and taking appropriate actions. Must possess good communication skills with neutral accent. Must be flexible and should have a positive attitude towards work. Must be willing to work in Night Shifts. Desired Candidate Profile: - Comfortable with night shift Comfortable with WFO-Work from office Having excellent English communication Ready to join immediately. Graduates (Freshers) Perks and Benefits: Saturday and Sunday Fixed Week Offs. 2 Way Cab Facility (within 25 Km Radius) Typing 30-35 words/min with 90% accuracy Walk-In details: Date: 26-July-2025 - 02-Aug-2025(No Interview on Sunday) Timing: 11.00AM - 3.00PM Address: 7th Floor, Divyasree Tech Ridge Building, Lanco hills, Khajaguda, Manikonda Mention HR Hari Kishore on your resume. Hari Kishore Goud Eddga.harikishoregoud@sutherlandglobal.com Note: Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to “TAHelpdesk@Sutherlandglobal.com”

Experience: Minimum experience of 4-5 years in Ed-tech Sales Deep understanding of the US K-12 education landscape, decision-making hierarchies, and funding cycles, Proficiency with using Google Suites, Demonstrated ability to build relationships

Hiring for International Customer Service Location - Noida & Gurgaon 5 Days working Rotational shifts & offs 2 way cabs Lucrative incentives Free meals* Grad & UG both can apply Fresher can also apply Hansika - 9779403372 Shantanu - 8800256129

Graduate/HSC Fresher with Excellent communication skills. Qualified Technical or Hotel Management Degrees are not eligible. Any BPO Experience with complete documents available will be added advantage. Night shift allowance Rotational shift predominantly night shifts Any 2-week offs Full-time Students Not Eligible Night home drop Self-Travelling & Out of boundary Not Eligible Walk-in Interview

Hiring: US Travel Sales Consultant (Ongoing) Location: Sector 20, Gurugram Salary: Up to 6.5 LPA Working Days: 5 Days a Week Perks: Cab & Meals Provided --- Requirements: Minimum 1 year experience in US PPC Travel Sales Must be from the US travel process only No CCE or domestic experience will be considered --- Apply Now! Drop your CV at: 7011890554

Experience: Minimum 2+ years on paper experience required as Team Lead B2B/B2C Sales Experience required International BPO experience required

Need female telecaller with basic knowledge and experience in telecalling or HR Executive who have experience in Recruitment.

Roles and Responsibilities - MBA Freshers - Car Procurement, source and procure cars from dealers and customers who wants to sell their cars to Cars 24 - While ensuring compliance with company policies. - Evaluate and align car listing prices with current market standards. - Negotiate and Finalize deals - Valuation of car price etc - Analyze market trends and competitor pricing to maintain competitive pricing. - Recommend price adjustments to maximize sales and profitability. - Conduct quality checks during car onboarding for compliance. - Manage and update carlistings, pricing, and promotions. - Monitor inventory performance and optimize for better sales. - Collaborate with cross-functional teams to align with business goals Data of Potential Customers will be provided by the company Pref Candidate Profile Inside Sales, Telecaller, Sales Experience preferably Automobile or any exp would also work Why Join Us? + Drive key business initiatives and growth. + Work in a fast-paced, innovative environment. + Competitive compensation and career

Urgent Hiring: Customer Support Executive (Voice Process) Uber India Location: RR Towers, 134/106/43, Hosur Main Road, Hosa Road Intersection, Opposite Hosa Road Metro Station, Bangalore Work Mode: Work from Office Working Days: 6 days a week Shift: Day Shift Joining: Immediate Joiners Preferred Job Overview: We are urgently hiring Customer Support Executives (Voice Process) for Uber India . The ideal candidates will be responsible for handling customer queries and delivering an exceptional service experience via voice support. Key Responsibilities: Handle inbound and outbound calls to assist and resolve customer queries. Deliver accurate and complete information to customers. Ensure high levels of customer satisfaction through professional communication. Maintain and update records using Google Sheets or MS Excel . Eligibility Criteria: Education: Graduation is mandatory . Languages Required: Must be fluent in English and Hindi Kannada speaking is a plus. Skills: Excellent verbal communication skills. Basic knowledge of Google Sheets and MS Excel . Experience: Freshers and experienced candidates are welcome to apply. Salary Structure: Freshers: 15,000 (Fixed) + 4,000 (Performance-Based Variable) Experienced: 18,000 (Performance-Based Variable) Benefits: PF & ESI provided Note: No cab facility available

About Client Hiring for One of the Topmost Prestigious Multinational Corporations !!! Job Title : International Voice Process Qualification : 10+2 OR Graduates Experience : Freshers / 1+years NOTE: ONLY IMMEDIATE JOINER Key Skills Required : Excellent verbal communication in English International voice process handling Customer query resolution Call documentation & CRM usage Active listening & problem-solving Ability to handle pressure and high call volumes Basic computer and typing skills Roles and Responsibilities : Handle inbound and outbound calls for international customers in a professional manner Resolve customer queries efficiently and ensure high levels of satisfaction Document all interactions accurately in internal systems Maintain call quality standards and follow company procedures Escalate complex issues to the appropriate department when necessary Work towards achieving daily/weekly performance targets Stay updated on products, services, and process changes Collaborate with team members and supervisors for consistent service quality Location : Bangalore CTC Range : Upto 4Lpa (Based On the Previous CTC ) Notice Period : Immediate Shift Timing : Night Shift Mode of Interview : Virtual Mode of Work : Work from Office -- Thanks & Regards, Amulya G HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432435/Whatsapp @6366979339 amulya.g@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Experience: Minimum 1 years on paper experience required as Team Lead, International BPO experience required, Sales experience will be add on

SUMMARY Job Role: Inbound Support Associate Day Shift (Kolkata) Responsibilities: Handle inbound calls efficiently and professionally Provide accurate, valid, and complete information by using the right tools and resources Identify candidate's issues and resolve them on time or escalate when necessary Maintain detailed records of candidate interactions in excel. Prepare daily, weekly, and monthly MIS reports in Excel Location: Hybrid (New Alipore , Kolkata) Candidate must work from the office 2 days a week Out of Location(Work from Home Mode) Requirements Bachelor's degree in any field Good communication skills required Freshers or candidates with up to 1 year of BPO Or tele calling experience will be preferred. Must have laptop or desktop with 8 GB RAM Must have stable wifi/ network connection Benefits Salary : Upto Rs.14,000 take home

12th to any degree immediate joiners only freshers are eligible Ability to communicate efficiently Capability of handling inbound and outbound calls HR ASHOK - 8148209052 Required Candidate profile Qualification: Any Graduate, ITI, Diploma Fresher & Experienced in telesales Male & Female Morning Shift Rotational Week off Perks and benefits PF / ESI Available & INCENTIVES

Job Opening: International Voice Process and Domestic Voice Process Openings for International Voice Process Location: Mindspace, Hyderabad Package: 4.0 LPA 4.2 LPA Notice Period: Immediate Joiners Only Experience Required: Minimum 1 Year in International Voice Process Graduation Mandatory Rotational Shifts, 2 Rotational weekoff Documents Required: Relieving Letter from Previous Companies which you have worked EPFO History (Should be Clear) Key Responsibilities: Handle customer queries and issues over inbound/outbound international calls Maintain high levels of customer satisfaction and quality standards Provide solutions in a timely and professional manner Adhere to HSBCs compliance and process guidelines Interview Mode: Face to Face Interview Rounds: AMCAT, Manager round Openings for Domestic Voice Process Location: Mindspace, Hyderabad | Shift: Rotational Night 5 days working 2 week offs 1 -Way Cab Provided ( 25kms radius)| Immediate Joiners Only! if not opting for cab 3000 travel allowances. Good English and Hindi Communication Skills Salary Package: 1 year experience upto 3.7LPA Documents: Relieving Letter from Previous Companies Interview Mode: Face to Face *Interview Rounds: AMCAT, Manager round Openings for Customer Support Banking Voice Process Location: Manikonda, Hyderabad Salary Package: Upto 3.5 LPA Shift: Rotational Shifts (1-Way Cab upto 30km + 1700 Shift Allowance) Working Days: 5 Days a Week | 2 Rotational Week Offs Notice Period: Immediate Joiners Preferred Eligibility Criteria: Minimum 1 Year Experience in Banking Voice Process (Domestic or International) Graduation is Mandatory Fluency in English and Hindi is Required Relieving Letter and PF (EPFO) History Mandatory Documents Must be able to work in rotational shifts Key Responsibilities: Handle inbound customer queries related to banking products and services Provide accurate information and effective solutions within defined timelines Maintain high standards of customer service and professionalism Ensure adherence to quality, compliance, and operational procedures Interview: Face to Face Interview Rounds: Amcat, Hr and Manager round Know someone looking for a job? Refer your friends/colleagues! Send your updated resume via Whats App to: HR Joshna : 9603915730 (Timings: 9:30 AM 6:30 PM) Note: Relieving Letter from all the previous companies are mandate, EPFO History should be cleared. Dont miss this opportunity to kick-start your career with a great work-life balance and growth opportunities! Apply now and be a part of our awesome team!

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services to customers through effective communication skills. Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software (e.g., Salesforce). Collaborate with internal teams to resolve complex issues that require escalation. Desired Candidate Profile 1-3 years of experience in BPO customer service or related field. Excellent communication skills in English language (spoken & written). Proficiency in handling multiple tasks simultaneously while maintaining accuracy and efficiency. Ability to work effectively under pressure during peak hours or high-volume call periods.

About the Role The Customer Support Specialist is responsible for providing an outstanding customer experience to Law Enforcement Agencies and Small / Medium Businesses supporting the Law Enforcement community. This individual must adapt to change resulting from a fast-growing and successful company. It is important to be honest, hard-working, self-starting, and solution- oriented. Responsibilities: • Trusted technical advisor to internal and external customers • Resolves technical and business issues, supporting the community and facilitating response by resolving cases without unnecessary escalation • Efficiently resolves a wide range of issues on a daily basis • Achieves high CSAT scores • Understand when to escalate • Excellent problem-solving and technical skills • Experienced troubleshooter of technical and software issues • Understands and appreciates the customers business needs for IT Services • Must be able to pull reports and process data to solution responses • Monitor user verifications & re-verifications • Use best practices to optimize/consolidate tool usage • Communicates effectively • Documents processes, procedures, and self-help documentation • Efficient, appropriate and timely in communications; both internally and with Customers • Communicate customer feedback • Tools and Languages: Salesforce Service Cloud, Jira, Excel, Visio Desired Qualifications: • 2+ years of experience in technical/software support Strong written and oral communication skills • Ability to work independently efficiently and effectively to resolve customer concerns or issues • Ability to manage multiple time-sensitive issues • Experience with customer relationship management tools (e.g., Salesforce) • Experience with Microsoft 365 (Excel, PowerPoint, Word) or Google Workspace (Sheets, Presentations, Docs) Required Qualifications: • 1+ years relevant or related customer service software operations experience • Service working extensively with customers in fast paced environments • Excellent problem solving and technical skills

Hiring International voice process Grad Fresher can also apply Min 1yr of International voice exp Only Graduate Excellent communication skills Location - Noida/Gurgaon Max package goes upto 4LPA Call 9773616747@Bharti bhartiimaginators5@gmail.com Required Candidate profile Graduate candidates only Grad fresher can apply Min 1 yr of expof International voice exp

Customer Care Executive • Shifts: Rotational, 9hour shift • Experience: Fresher Can Apply • Salary: Up to 25,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently Call 022-6964-7085for interview Required Candidate profile Customer Care Executive • Shifts: Rotational, 9hour shift • Salary: Up to 25,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently Call 022-6964-7085for interview

Respond to customer queries via phone, email, and chat in a timely and professional manner Resolve customer complaints, provide appropriate solutions, and follow up to ensure resolution Maintain accurate records of customer interactions and transactions using CRM tools Identify and escalate priority issues to the appropriate teams when needed Provide product/service information to customers and guide them on how to use it Ensure customer satisfaction and deliver a consistent support experience Collaborate with internal teams to improve customer experience and process efficiency Meet performance metrics such as response time, resolution time, and CSAT scores

Customer Care Executive • Shifts: Rotational, 9hour shift • Workweek: 5days, 2days off • Salary: Up to 38,000CTC • Role: Handle inbound calls & chats, resolve queries efficiently.

Who we Are? Teleperformance is a French MNC with operations in 100+ countries. We are recruiting candidates who wish to work and grow their career in the Customer Service Industry. If you can speak English along with any of the below mentioned languages, you can apply and directly walk-in to our Ambattur office for an interview. Address given below. Requirements: Fresher OR Experienced. Typical Customer Support/ Customer Service executive Welcome Calling, Collections, etc. will be the roles & responsibilities. Must know and speak English and any southern languages ( Malayalam, Kannada, Hindi, Konkani,Bengali) Graduation Mandatory with a provisional or degree certificate. Looking for candidates who can join us on Monday Spot offer! Job Details: Hiring: Telugu, Malayalam, Hindi, Kannada,Bengali & Konkani speaking Work Mode: Work from Office Shift Timing: Rotational shifts between 8:00 AM - 8:00 PM (Any 9-hour shift) Work Schedule: 6-day rotational work with 1 rotational week-off Languages Required: Telugu, Malayalam, Kannada, Hindi,Bengali & Konkani. WORK LOCATION - Tidel Park, Pattabiram, Chennai. Interested candidates can walkin directly to Pattabiram, Tidel Park - Office today the 29th June 2025 between 9.30 am to 1.00pm. (Mega Walkin - Spot offer for deserving candidate contact : Anish Fathima - 9025306491/ Divya- 7603885092)

SUMMARY Job Title: Telecaller (Female) Location: Kolkata Job Summary: We are seeking motivated and confident Female Telecallers to join our team in Kolkata. The ideal candidate should possess excellent communication skills in English, have a persuasive tone, and be comfortable handling outbound and inbound calls. Key Responsibilities: Make outbound calls to prospective customers to promote products/services Handle inbound customer queries with professionalism Maintain and update customer databases Follow up on leads and convert them into appointments or sales Achieve daily/weekly call targets and maintain call quality standards Maintain call records and share daily reports with the supervisor Requirements Requirements: Minimum 6 months of telecalling or customer service experience Fluency in English is mandatory Strong communication and interpersonal skills Ability to handle rejections and remain confident Basic computer knowledge (MS Excel, CRM tools preferred) Must be a quick learner and adaptable Preferred Attributes: Self - motivated and result-driven Friendly and courteous attitude over the phone Ability to work independently as well as in a team