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1.0 - 3.0 years

2 - 3 Lacs

New Delhi, Gurugram

Work from Office

Customer Care Executive Required Graduate with minimum 06 month BPO experience ( Voice/Blended process) Fluent English communication Customer Care - 20 to 25 k Depends on experience/interview/location Call or WhatsApp updated resume @7838882457 Required Candidate profile Other Process Customer Care Executive minimum 06 month's experience Graduate For Tamil/ Marathi Speaking Salary - upto 28 k For English Salary upto 23 k WhatsApp update resume @7838882457 Shristi

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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we are hiring for voice process and non voice process both freshers and experience both can apply need good communication skills HSC with 6 month exp can apply home drop avail shifts are rotational including night shift call now hr sayeda 8422972322

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1.0 - 6.0 years

3 - 5 Lacs

Hyderabad

Work from Office

Urgent requirement For International Voice Process...! Contact HR (Banani) - 7044219047 Email ID - banani.karmakar@marketstar.com Mention "HR Banani" when you come for walk-in interview... Role: Account Strategist Experience : 0 to 6 years Facilities: Cab provided, Night Shift Allowance, Incentives Working days: 5 days working from office Skills: Excellent Verbal communication in English and convincing skills. Job Description: -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. -Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. -Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes forbook segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. -Exceptional written & verbal communication skills. Qualifications: -1-5 years of overall relevant experience (Sales process experience or International Voice Process). -Sales knowledge on social media platform. -Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). -Candidates should be flexible with rostered day offs and working in shifts. Regards, Banani Karmakar banani.karmakar@marketstar.com 7044219047 Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to "peoplesuccessoperations@marketstar.com" immediately.

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0.0 - 4.0 years

0 - 0 Lacs

hyderabad, jaipur, bangalore

Remote

MHLS Advisor (Direct 6 Months Contract) - Work from Home Opportunity Job Title: MHLS Advisor (L3) (Work from Home with limited VCC Locations) Locations Available: Andhra Pradesh, Telangana, Karnataka, Tamilnadu, Maharashtra, Uttar Pradesh, Delhi, Punjab, Rajasthan, Kerala, West Bengal This is work from Home based, for 06 months contract on Amazon payroll. About Amazon India Development Centers : Amazon India Development Center (AIDC) started in Bangalore in 2004 followed by centers in Bangalore (2005) and Chennai (2006). The vision was to utilize the top talent available in India to drive our global business growth. Today, AIDC builds, supports, tests and manages technology, products & services which support millions of Amazon customers worldwide. About the team: MyHR Live Support (MHLS), Onboarding, PeoplePortal and Payroll Support, Data Management, Exits, and Internal Transfers. These teams are located in Hyderabad & Bangalore to provide for follow-the-sun support of these key activities. We are looking for a dynamic, organized self-starter to join our MHLS Core team. The MHLS associate will work closely with the MHLS team in the US to provide a variety of HR services to North American Employees. We have an immediate need for dedicated professionals to join team in their HR Contact Center. Be the voice of MHLS, as the first point of contact for Employees, Managers and the HR community. Deliver highest standards of service in any customer interaction and ensuring an accurate, efficient & personalized resolution of queries through effective usage of systems, tools & resources. Key job responsibilities The MHLS team is comprised of HR Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MHLS Professionals your responsibilities will be: Handle inbound and outbound calls from Amazon employees regarding their HR queries Receive queries via phone or chat and log contacts into the shared service case management system. Responsible to work on Ticketing to resolve the queries received from the employee Responding to inquiries regarding policies and programs including benefits, attendance, payroll deductions, etc. Adhere to defined processes and ensure delivery in accordance with set quality standards Thorough knowledge of policies & processes for multiple Customers group Ensure the Service level are achieved at all times for HRS processes Use high judgement, critical thinking and rationale to balance process adherence with employees needs to analyze and decide on suitable resolutions Integrity and discretion in dealing with sensitive information and ensure data privacy at all times Take ownership for query resolution and individual metrics Basic qualifications A bachelor's degree Minimum of 0 -10 years of experience in international voice process Willingness to handle calls Willingness to work in call center / contact center / Help desk environment Willingness to work in 24*7 support process including night shifts Proficient with MS Excel, Word, email writing Application of Phone and email etiquettes in customer interactions Preferred qualifications Handling HR help desk is desirable Experience in HR/HR shared services Experience in PeoplePortal Domestic Relocation Provided: No Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational, changes every 3-4 months) Weekly Off: Rotational two consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days may change every 3-4 months) ASSESSMENT LINK: https://amazonvirtualhiring.hirepro.in/registration/incta/ju0f4/apply/ j=58494&e=14604

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0.0 - 5.0 years

3 - 6 Lacs

Chennai

Work from Office

Job Opening: International Voice Process( Customer support )Opportunity International Voice Process Customer Support | Chennai (Ambit IT Park, Ambattur) Looking to start or grow your career in a global MNC? Join our vibrant customer support team and work in an international voice process with exciting growth opportunities! What We Offer: 5-Day Work Week (2 Rotational Week Offs) Professional Work Environment Training & Career Growth , Growth opportunities within a global support environment. Friendly, inclusive, and high-performance culture. Attractive Salary + Incentives Location: Ambit IT Park, Ambattur, Chennai Who Can Apply: Graduates only (Degree is mandatory) Freshers & Experienced candidates welcome Relieving letter not required Career gaps? No problem! Requirements: Excellent verbal and written communication skills in English. Willingness to work in a US-based night shift with rotational week offs. Must hold a valid degree or provisional certificate at the time of joining. Tech-savvy mindset with a customer-first attitude. Ability to multitask and work in a fast-paced environment. Location: Ambit IT Park - Ambattur Shift: US Night Shift (Rotational Week Offs) Experience: Experienced / Freshers Welcome Salary: Best in Industry + Incentives Qualification: Any Graduate (Degree Certificate or Provisional Certificate is Mandatory) Apply Now: Send your updated resume to rubini.ravichandran@movate.com (Rubini HR) Hurry! Limited openings for immediate joining.

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Customer Service International Voice Process Provide customer support and resolve customer queries on call and chat Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed. Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues. Candidates should be flexible to work in 24*7 environments (US Shift). Key Qualifications & Skills Required The candidate should have good command over English - fluency in spoken and written English, customer service skills and high energy levels. Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions. Should be a quick learner and self-motivated. Core Competencies Pleasant, professional, and courteous personality. Excellent Problem Solving and Customer Service Skills Ability to think creatively and should have a positive attitude. Strong analytical & Interpersonal skills. Qualification: PUC Benefits: i. Life Insurance and Medical Insurance. ii. Night Shift Allowance + Incentives

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0.0 - 2.0 years

1 - 2 Lacs

Coimbatore

Work from Office

Responsibilities: Manage incoming calls via phone Resolve customer queries promptly Maintain high call quality standards Meet performance targets consistently Collaborate with team on process improvements Contact-70108 71722 Kavinprasanth633@gmail.com Health insurance Provident fund

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Job description **"Hiring Now! Call Center Jobs in Bangalore with JobShop!** - Apply with us to unlock the best BPO jobs across multiple companies in Bangalore. Immediate hiring for voice and non-voice roles. - Freshers can start their career here; experienced candidates can advance theirs. Job Details: Role: Customer Support US International Voice Process Location: bhartiya city & Bellandur Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 28,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! For More Details Call HR Sara- 6360065554 / 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Job Discription Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice, International Semi Voice & Social Media Escalation. Job Details: Company- First Source 1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives 2. Process- Sky TV (Customer Support- Voice Process) Qualification- 10, Puc, Any Graduate 3. Process- SKY Q (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Fresher Salary-21 to 23TK (23CTC) Experience Salary-28 to 35TK (35CTC) Shifts: 5 days working, 2 days rotational off & rotational shift For More Details Call HR Bhuvana-7406034000 / 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job description **"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Hiring Now: Customer & Technical Support Executives International BPO Are you ready to elevate your career in customer or technical support with one of Bangalores leading BPO companies? Join us now and become part of a high-performing international support team! Open Roles: Customer Support Executive (Voice/Chat) Technical Support Executive (Voice/Chat) Work Locations: Choose your preferred location from top tech hubs in Bangalore: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Work Mode: Work from Office Shifts: Rotational Shifts (including night shifts) Eligibility & Requirements: Qualification: Graduate (mandatory) Experience: Freshers with excellent English can apply; prior BPO experience is a plus Communication: Excellent verbal and written communication in English is essential Skills: Problem-solving and active listening Technical troubleshooting (for tech support roles) Customer-centric approach Salary & Benefits: CTC: 5 6 LPA (Based on role, experience & interview performance) Additional Benefits: Performance-based Incentives Growth Opportunities & Internal Job Transfers Cab Facilities (as per company policy) Paid Training & Skill Development For More Details Call HR Neha-7975182408 / 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

**"Kickstart Your Call Center Career with JobShop!** - Multiple roles open across top companies in Bangalore. Freshers and experienced candidates welcome! - Apply with JobShop, Indias largest BPO recruitment company, and find the best positions in one place. Job Details: Role: Customer Support US International Voice Process Location: bhartiya city & Bellandur Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 28,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! For More Details Call HR Muskan-9380964680 or 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

We are hiring Provider Contact Center Executives for our growing healthcare operations team. This is an exciting opportunity for freshers and recent graduates (2020 & above pass-outs only) who have excellent communication skills and are eager to start their career in a dynamic work environment. Roles & Responsibilities Handle calls to and from healthcare providers based in the US Respond to queries related to medical claims, eligibility, and patient records. Offer empathetic and efficient solutions while maintaining high service standards. Document all calls and interactions accurately. Work collaboratively with internal teams to resolve provider concerns. Eligibility Criteria Education: Minimum 2nd PUC pass and above Required Skills Excellent verbal communication in English (CEFR Grade B2 or above) Good voice clarity and neutral accent Ability to multitask with empathy and strong soft skills Analytical thinking and a solution-oriented mindset Selection Process HR Fitment Round Harver Voice Assessment (CEFR B2 Level Qualification) Voice & Accent Round Operations Round For More Details Call HR Sadaf-6362015960 / 9964080000 or visit jobshop.ai to explore other open positions with us

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1.0 - 4.0 years

4 - 5 Lacs

Gurugram, Delhi / NCR

Work from Office

We are Hiring for minimum 1 years exp. in international Voice or Chat Process. Chat Selection Process : HR Round Versant Round (Pass score 58 and above) CD Round Ops Round Voice Selection Process : HR Round Proctored Versant Round in office(Pass score 58 and above) Ops Round Requirements : Should have only international chat or voice experience of minimum 1 year. Excellent Communication skills. Comfortable for 10 hours shift and fixed night shift plus travelling hours. Cabs will be provided for pick and drop within hiring zone of 40 kms. Eligibility : Undergraduate/Graduate Mandatory Docs : Candidates must have previous companies reliving/experience letter. Current Company Offer letter and pay slips. Highest education PDC/Degree ID Proof PAN is mandate with updated image Thank & regards, Deepikaa Panchariya Spes Manning Solutions LLP https://www.linkedin.com/in/deepika-panchariya-b594101aa/

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0.0 - 3.0 years

1 - 2 Lacs

Chennai

Work from Office

Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material. Health insurance Annual bonus Provident fund

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0.0 - 2.0 years

1 - 2 Lacs

Noida

Work from Office

Responsibilities: * Manage incoming customer calls via phone and email * Provide exceptional customer service through voice support * Resolve issues promptly with empathy and professionalism

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0.0 - 5.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Responsibilities: Maintain high call quality through effective communication techniques. Manage international calls for clients in various countries. Collaborate with team members on process improvements. Office cab/shuttle Cafeteria Health insurance Provident fund

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0.0 years

1 - 1 Lacs

Noida, Gurugram

Work from Office

UG & FRESHERS ARE WELCOME EXCELLENT COMMUNICATION SKILLS REQUIRED 6 DAYS WORKING DAY SHIFTS CUSTOMER SERVICE AND SALES PROCESS ARE AVAILABLE DROP YOUR CV AT 9758730777

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0.0 - 5.0 years

2 - 4 Lacs

Chennai

Work from Office

HIRING!!!! Alldigi Tech is hiring for International Voice Process, Kindly please come for a Walk-In Interview Timing: 12:30AM to 4PM Address: 46B, Velachery Main Rd, Nehru Nagar, Velachery, Chennai, Tamil Nadu 600042 Job Criteria: Handling customer queries and request for the services Understand customer requirement and provide the best customer service experience. Candidate should be fluent in English, Written and verbal. Required only immediate joiners and somebody in Chennai currently. 1-4yrs Experience in International Voice Process Freshers with excellent communication can apply Any graduation with no backlogs Shift & Cab: Shift Timings 5:30PM to 10:30AM (Any 9.5hours fixed by the management) 5 days schedule with rotational night shift and 2days rotational week offs Work from Office Two-way cab is available (15km radius from office location) Food will be provided based on the shifts Intrested candidates can come for direct walk in to given address HR : Litto 9629739021

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0.0 years

1 - 3 Lacs

Chennai

Work from Office

Greetings from AGS Health! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take into account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer, or adjustment. To report trends/patterns in denials, claim submission errors, credentialing issues, and billing-related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis clearly and coherently in the billing system To utilize the P&Ps (policies and procedures) established for the process, and also stay updated with changes made to the P&Ps To improve the performance based on the feedback provided by the reporting manager/quality audit team. Qualification: Graduate fresher- BBA., BA., B.Com., BCA, B.Sc (Physics, Chemistry, CS, MBA, MCA, Maths), and 10+12+Diploma. Passed out year 2019 to 2025 2025 passed out candidates should have the final semester result as mandatory. Please Note : B.E/B.Tech/ME/M. Tech - are not eligible to apply Interview Process: Rounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:30 PM to 2:30 AM or 7:00 PM to 4:00 AM Night Shift (US Shift). Should be flexible for both shifts. Transport : Two-way transport is available based on boundary limits. Location: Chennai - Ambattur Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can WhatsApp their updated resume to 8754478884 - Shyamalatha Direct walk-in. Please mention shyamalatha in your resume Thanks & Regards, Shyamalatha Team Lead - Talent Acquisition AGS Health.

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1.0 - 3.0 years

2 - 3 Lacs

Chennai

Work from Office

Hi, We are hiring for Leading ITES Company for Customer Support Role . Please Apply through Naukri, We shall call back the relevant Profiles. Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate Fresher/Experienced 2: Proficiency in Kannada / Malayalam / Telugu / Hindi Languages 3: 24x7 Shifts 4: Immediate Joiners Preferred Requirement • Any Graduates (Full Time) is Mandate • Must Read and Speak Kannada Language • Sal: 3 LPA • 20k in Hand • Good Communication • 6 Days Work • Rotational 1 day off • Day Shifts • Job Location - Chennai Required Candidate: > Candidate Should Have Descent Communication Skills > Candidate Should Have Basic Computer Knowledge > Candidate Should Have Inclination Towards Customer Service > Candidate Should Have Customer Centric Approach Perks and Benefits: PF : Cabs (As Per Company Policy and Process): Other Benefits

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1.0 - 4.0 years

3 - 4 Lacs

Chennai, Bengaluru

Work from Office

Hi, We are hiring for Leading ITES Company for Customer Support Role . Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate / Under Grad with min 1 year experience in customer service 2: Good Communication Skills 3: 24*7 Shifts 4: 5 Days Working Requirement Any Graduates/Undergraduate Minimum 1 year International Voice / Customer Support Experience Required Good Communication Candidate should not have any exam in next 4 to 6 months Comfortable for 24*7 Shifts Candidate Should Have Basic Computer Knowledge Candidate Should Have Inclination Towards Customer Service Perks and Benefits: PF : Cabs (As Per Company Policy and Process): Other Benefits

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1.0 - 4.0 years

3 - 3 Lacs

Bangalore Rural, Chennai, Bengaluru

Work from Office

Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 4.0 years

3 - 4 Lacs

Bangalore Rural, Chennai, Bengaluru

Work from Office

Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 4.0 years

3 - 7 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring: US Travel Sales Consultant Location: Gurugram , Delhi , Noida Salary: Up to 6.5 LPA Working Days: 5 Days a Week Perks: Cab & Meals Provided Minimum 1 year experience in US PPC Travel Sales Apply Now! 7011890554

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1.0 - 4.0 years

3 - 4 Lacs

Bangalore Rural, Chennai, Bengaluru

Work from Office

Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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