Posted:2 hours ago|
Platform:
On-site
Full Time
Customer Interaction: Manage high volumes of incoming and outgoing calls, addressing inquiries and concerns professionally. Issue Resolution: Troubleshoot and resolve customer problems efficiently, providing satisfactory solutions. Information Delivery: Educate customers about products, services, and company policies. Documentation: Accurately log all customer interactions and update relevant tools/trackers. Customer Satisfaction: Aim to create positive experiences, build loyalty, and meet service level agreements (SLAs).
Job Types: Full-time, Permanent, Fresher
Pay: ₹19,900.00 - ₹43,700.00 per month
Benefits:
Work Location: In person
MBW TECHIMPEX PRIVATE LIMITED
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