Voice Process Executive - Freshers

0 years

1 - 2 Lacs

Posted:6 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Voice Process Executive

Job Summary :

We are looking for a Voice Process Executive who can speak with PhD scholars over the phone, explain our research assistance services, and support them throughout the enquiry process. Training will be provided.

Roles & Responsibilities

  • Make and receive calls from PhD scholars and researchers
  • Explain PhD assistance and guidance services clearly
  • Understand scholar requirements and note their research needs
  • Answer questions related to services, process, and timelines
  • Follow up with interested scholars
  • Share call details and updates with the sales or research team
  • Maintain call records and basic reports
  • Support conversion of enquiries into confirmed projects

Skills Required

  • Clear and polite speaking skills
  • Basic English communication (Tamil is an added advantage)
  • Good listening and explanation skills
  • Confidence in handling calls
  • Basic computer and data entry knowledge

Qualification

  • Any qualification

Experience

  • Freshers can apply
  • Experience in voice process, tele calling, or customer support is an added advantage

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

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