56 Voice Logger Jobs - Page 2

Connect and engage with leads via outbound calls Reach out to new customers and explain the services offered by the company Initiate sales by follow up phone calls for pre-existing customers

Role & responsibilities Job Description: Black Box provides a full service portfolio to support large Unified Communications and Contact Center infrastructures, including new installations, upgrades and ongoing support. This group primarily works with enterprise level customers and UC& CC along with logger products such as NICE, Verint, WFO, AWFO, WFM, Engage, UC Products like: Avaya, Cisco, Zoom, RC, Genesys etc. Functional: Recording Issues resolutions- L2 & L3. Patch updates & Upgrades. WFM Trouble shootings Archiving issues, Speech analytics etc. Participate in P1/P2 escalation calls and provide customer timely updates Open tickets and manage escalations with OEM and/or other manufacture...

Support the customer through an email ticketing system and phone calls in a more professional manner and provide information about products and services as required by the callers. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and following up to ensure resolution. Identify and assess customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Take the extra mile to engage customers. Calling customers and taking feedback from customers about the products and services.

• Engage in primary interactions with industry participants to gather critical information. • Accurately record responses and any additional relevant information provided by participants. • Regularly report progress, challenges, and insights to the supervisor. • Collaborate with the survey team to resolve any issues or challenges encountered during the survey process. • Adhere to confidentiality and privacy standards regarding participant information • Ability to adapt to different environments and handle rejection gracefully.

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take t...

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take t...

DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

locationsPune - Banerposted onPosted 6 Days Ago time left to applyEnd DateMay 31, 2025 (13 hours left to apply) job requisition idJR-0011277 DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

locationsMumbai, Turbhe MiDC RoadPune - EastBangalore Fortune SummitPune - WestHyderabadView All 9 Locations time typeFull time posted onPosted 25 Days Ago job requisition idJR-0011451 DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. Location - Bengaluru,Hyderabad,Mumbai,Pune

locationsHyderabadBangalore - North time typeFull time posted onPosted 17 Days Ago time left to applyEnd DateMay 19, 2025 (13 days left to apply) job requisition idJR-0011479 DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

locationsHyderabadPune, Astral CourtBangalore Fortune Summit time typeFull time posted onPosted 14 Days Ago time left to applyEnd DateMay 30, 2025 (30+ days left to apply) job requisition idJR-0010137DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

locationsHyderabad time typeFull time posted onPosted 5 Days Ago time left to applyEnd DateApril 30, 2025 (1 day left to apply) job requisition idJR-0011872DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

About The Role : Job Title Product Owner SharePoint Online and Viva Engage Corporate TitleAssistant Vice President LocationPune, India Role Description We are seeking a dynamic and experienced Mid-Level Product Owner to drive the strategic vision, development, and execution of solutions for SharePoint Online, O365, and Viva Engage. As a key leader in our organization, you will play a pivotal role in enhancing productivity, collaboration, and communication across the enterprise by delivering innovative and user-centric digital workplace solutions. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and e...

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take t...

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take t...

locationsHyderabad time typeFull time posted onPosted 5 Days Ago time left to applyEnd DateApril 30, 2025 (1 day left to apply) job requisition idJR-0011872DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

locationsHyderabadPune, Astral CourtBangalore Fortune Summit time typeFull time posted onPosted 14 Days Ago time left to applyEnd DateMay 30, 2025 (30+ days left to apply) job requisition idJR-0010137DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

locationsHyderabadBangalore - North time typeFull time posted onPosted 17 Days Ago time left to applyEnd DateMay 19, 2025 (13 days left to apply) job requisition idJR-0011479 DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

locationsMumbai, Turbhe MiDC RoadPune - EastBangalore Fortune SummitPune - WestHyderabadView All 9 Locations time typeFull time posted onPosted 25 Days Ago job requisition idJR-0011451 DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. Location - Bengaluru,Hyderabad,Mumbai,Pune

DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

locationsPune - Banerposted onPosted 6 Days Ago time left to applyEnd DateMay 31, 2025 (13 hours left to apply) job requisition idJR-0011277 DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

The Cyber Security, RSA Archer Engage role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Cyber Security, RSA Archer Engage domain.

locationsMumbai, Turbhe MiDC RoadPune - EastBangalore Fortune SummitPune - WestHyderabadView All 9 Locations time typeFull time posted onPosted 25 Days Ago job requisition idJR-0011451 DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. Location - Bengaluru,Hyderabad,Mumbai,Pune

locationsHyderabad time typeFull time posted onPosted 5 Days Ago time left to applyEnd DateApril 30, 2025 (1 day left to apply) job requisition idJR-0011872DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

locationsMumbai, Turbhe MiDC RoadPune - EastBangalore Fortune SummitPune - WestHyderabadView All 9 Locations time typeFull time posted onPosted 25 Days Ago job requisition idJR-0011451 DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. Location - Bengaluru,Hyderabad,Mumbai,Pune