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0.0 - 5.0 years
0 - 2 Lacs
Gurgaon/Gurugram
Work from Office
BPO -Hiring For Non Voice - Email and Chat Process -2.64 LPA -GGN Only Graduates Can Apply. NO BE / B.TECH / Undergrad. 24/7 Shifts 5 days Cabs Call - Dipankar @ 9650094552 Email CV @ jobsatsmartsource@gmail.com Only Work From Office Available
Posted 5 days ago
0.0 - 5.0 years
2 - 3 Lacs
Mohali/SAS Nagar, Chandigarh, Panchkula
Work from Office
urgently required candidates for international BPO for Mohali location. Graduate/undergraduate both required Must have Excellent communication skills. Salary - 23k-32k CTC Free Placement.........No charges Call now callMr.Sumit sharma 87082 00679 Required Candidate profile candidates must have excellent communication skills with good knowledge of computer. min qualification 12th,all graduate and post graduate are eligible. cal Ms.Ms.Neha 98770 25329 Mr.Sumit 87082 00679
Posted 5 days ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali/SAS Nagar, Chandigarh, Panchkula
Work from Office
Hey There Call @ 9779924404 For interview We Are Hiring Customer / Tech Support, For International / Domestic BPO Call Centre Must have Good Communication Skills Chandigarh , Mohali Location Work From Office Walkin Interview CTC 15-35 K/ M Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth PG available nearby In House Cafeteria & Gym Subsidised Meals
Posted 5 days ago
0.0 - 5.0 years
2 - 5 Lacs
Gurugram, Delhi / NCR
Work from Office
Hiring For Social Media Blended Process- 5.20 LPA Ggn BE/Btech/Grad/UG's/ With Min.12 Months of Experience in Chat Or Voice Process, With International BPO must For scheduling interview Call- Himanshu or what's up cv 9289877542
Posted 5 days ago
12.0 - 22.0 years
15 - 30 Lacs
Gurugram
Work from Office
• To look after 700 seats outbound call centre operations and deliver high productivity through controlling, monitoring, analyzing & reviewing system. • Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. • Develops call center systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations. • Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades. • Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. • Prepares call center performance reports by collecting, analyzing, and summarizing data and trends. Roles and Responsibilities • To look after 700 seats outbound call centre operations and deliver high productivity through controlling, monitoring, analyzing & reviewing system. • Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. • Develops call center systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations. • Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades. • Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. • Prepares call center performance reports by collecting, analyzing, and summarizing data and trends.
Posted 6 days ago
7.0 - 12.0 years
4 - 6 Lacs
Jalandhar, Ludhiana, Mumbai
Work from Office
Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality Roles and Responsibilities Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality
Posted 6 days ago
7.0 - 12.0 years
5 - 7 Lacs
Bhopal, Indore, Hyderabad
Work from Office
Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality Roles and Responsibilities Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality
Posted 6 days ago
7.0 - 12.0 years
5 - 7 Lacs
Nagpur, Pune, Bengaluru
Work from Office
Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality Roles and Responsibilities Giving English Training and teaching on:- • English Grammar and Technicality • Phonetics and Syllables • Vocabulary- Excellent • Pronunciation • PSK (Public Speech Knowledge) • Linguistic Phrases- Excellent • Accent and Voice Quality
Posted 6 days ago
0.0 - 5.0 years
1 - 6 Lacs
Chennai
Work from Office
SUMMARY International Voice Process About the Company Our client is a global professional services company with leading capabilities in digital, cloud, and security. They offer Strategy and Consulting, Technology and Operations Services across more than 40 industries. Job Description Seeking individuals interested in International Voice Process. Must be able to work in rotational and night shift schedules. Immediate availability is required. On-site work at the Chennai office. This is a contract position for 18 months, with the potential to transition to client payroll based on outstanding performance and business requirements. Requirements Excellent English communication skills. Willingness to work in any shift. Immediate availability is preferred. Graduates from any discipline are welcome to apply. Fresh graduates are encouraged to apply. Salary CTC: 18500K per month Shift Afternoon shift (UK Shift) Notice Period Immediate joiners Qualification Any graduate/ Post Graduate Requirements Requirements: Excellent English communication skills Willingness to work in rotational and night shifts Immediate availability is preferred Any Graduate/ Post graduate Benefits Laptop and other assets will be provided by company P.F+ E.S.I + Others facility. Company will give both way cab facility.
Posted 6 days ago
0.0 - 5.0 years
1 - 3 Lacs
Bangalore/Bengaluru
Work from Office
Fresher and Experienced both can apply Under Graduate and Graduate can apply English Should be Good Must be ok with voice process. Ability to work quickly under pressure. Able to resolve customer 's queries. for more details call Nancy 7470918234
Posted 6 days ago
0.0 - 5.0 years
2 - 4 Lacs
Kolkata
Work from Office
Roles and Responsibilities We are up with the requirement of Sr. Customer Support associate Share your cv to HR SHREERUPA - 8981509748 EXCELLENT ENGLISH IS A MUST. COMPLETE NIGHT SHIFT- WORK FROM OFFICE ONLY 5 days working , 2 days week off EXCELLENT ENGLISH ONLY ONLY GRADUATES CAN APPLY TOO. CANDIDATES WHO CAN SPEAK IN EXCELLENT ENGLISH SHALL ONLY APPLY. LOCATION - Kolkata FLUENCY IN ENGLISH IS MANDATORY. IMMEDIATE JOINERS ONLY CANDIDATES RESIDING WITHIN 20 KILOMETERS AROUND SECTOR 5 CAN ONLY APPLY! AGE LIMIT - 40 Required Candidate profile SHOULD BE A 12TH PASS SHOULD BE ABLE TO COMMUNICATE IN ENGLISH FLUENTLY IMMEDIATE JOINERS REQUIRED Share your cv to HR SHREERUPA - 8981509748 Freshers can apply Freshers can apply BENEFITS - cab facility - medical insurance - ESIC - PF Computer knowledge and good typing speed Please call the below numbers and share your cv Share your cv to HR SHREERUPA - 8981509748
Posted 6 days ago
0.0 - 5.0 years
1 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Greeting from Ishmeet Consultancy Hiring for Customer Service & Backoffice profile || Salary upto = 40K + incentives Location= Gurugram/Noida/Delhi ||Hiring for Undergraduates & Fresher|| Call & Message Harmeet at 9582013131 for more info
Posted 6 days ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai Suburban, Thane, Mumbai (All Areas)
Work from Office
Location :- New Viva College Virar West Department :- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Shifts Timing : - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 13,000 in-hand to 18,000 in-hand plus incentives. What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Neha : 9168991284
Posted 6 days ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Thane, Mumbai (All Areas)
Work from Office
Process:- ICICI NPS (Retirement Plan) Candidate with good communication skills is required, Freshers or Min 6 months of BPO Experience is required, Graduate & HSC Candidates can apply. Salary:- 15000 to 25,000 Inhand(Depend on interview) How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Neha : 9168991284
Posted 6 days ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai Suburban, Thane, Mumbai (All Areas)
Work from Office
- Required Fresher/Experience - Min HSC pass out - salary 15000 to 25,000 Inhand (Depend on interview) - Basic Knowledge of computer - good communication skills Required Candidate profile Job Location: Virar West & Malad To schedule your interview send your CV through WhatsApp (number mentioned below) HR Neha : 9168991284 Perks and benefits High Incentives and growth opportunities
Posted 6 days ago
0.0 - 4.0 years
1 - 4 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Job description Process: SBI LIFE INSURANCE -Freshers/Exp both can apply. -Required profile - Hsc pass -Salary:15k To 25k CTC+incentives -Shift: 9:30AM to 7:00 PM -Age 21 To 32 -Rotational 1 week Off -More Details Call HR HR Kunal : 9822381876 Required Candidate profile Job Location- Virar & Malad Qualification: Min HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Neha :- 9168991284 Perks and benefits Incentives and growth opportunities.
Posted 6 days ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
* Avarage comms required * Unlimited incentives * Shift timing- 9:30-6:30 * Fresher & Exp both can apply * Qualification: Min HSC * Need immediate joiner. Required Candidate profile HSC or Any graduate / Under graduate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Namrata :- 8624868754 (Call and What's app) Perks and benefits High Incentives and growth opportunities.
Posted 6 days ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Requirement- Good comms required Unlimited incentives Shift timing- 9:30-6:30 Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Salary: 13,000 (In-Hand) per month Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp / Mail (number mentioned below) HR Sonali : 9822197285 Mail id :- sonali.ware@credicus.co
Posted 6 days ago
0.0 - 4.0 years
1 - 2 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Hiring For Aditya Birla Voice Process Outbound Voice process Salary:- upto 18k Need Avg english Shift timing:- 9:30am-6:30pm Rotational off Required Candidate profile Candidate should be willing to work from office Job Location: Majiwada, Thane - 400607 Schedule your interview: Call or WhatsApp your CV to HR Mahek at 7559401618
Posted 6 days ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,500 in-hand to 22,000 CTC plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mahek :- 7559401618
Posted 6 days ago
0.0 - 2.0 years
2 - 4 Lacs
Gurugram
Work from Office
Urgent Requirements For Graduate Freshers & Experienced Candidates Share Updated Resume Over Whatsapp At : 9560442606 Salary Range : 18K CTC to 35.5K CTC + Incentives *Immediate Joinee required* Mode Of Interview : -Walkin for Domestic Process -Online For International Process International | Domestic - Customer Support | Technical | Non- Technical International Voice Process Rotational Shifts | Day Shifts Location: Gurugram Role & responsibilities : -Resolve Customers Queries Over Voice Call Preferred candidate profile : -Graduate With Fluent Communication Skills In English -Candidate Should Be Comfortable With Rotational Shifts -5 Days To 6 Days Of Working Depending On The Process Perks and benefits : -Both Side Cabs Or Shuttle Facility -Lucrative Incentives Based On Performance -Great Work Environment : Exposure & Learning Of Corporate -Professional Career Development
Posted 6 days ago
0.0 - 4.0 years
0 - 3 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Greetings Job Seekers! Summary: - We are looking for a dedicated/ professional and detailed oriented Customer care representative. This role involves providing customer service support on calls for credit card process. We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their Credit card-related inquiries. Who we are looking for? Only graduates can apply Preferably customer service experience Good Spoken Bengali & English Computer Skills ability/experience using computer applications Typing Speed - 30 WPM Call Handling Etiquette What you would be doing? Handle customer inquiries and resolve issues efficiently. Provide accurate information to customer Process transactions and maintain customer records. Deliver excellent customer service and enhance customer satisfaction. What you will be signing up for? Promising career progression Best in industry compensation Transport facility Comprehensive training and development throughout your tenure World class work culture, you would not want to miss! POC- HR TANYA Carry your CV And Passport size photo. Mention (HR TANYA) on top of cv. Contact: 9289837643 (Only WhatsApp- No Calls) Venue- IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya (Take E-rickshaw to Hanuman Chowk) Timings : 10am- 3pm
Posted 6 days ago
1.0 - 6.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Hiring for Customer Support Executives - Domestic Process Work from office Location: Marathahalli, Bengaluru Details : Shift: 9 Hours, Day Language: Must speak good Hindi Salary: 22-24k Inhand (Depends) Roles and Responsibilities Provide online support for customers. Be responsible to deliver a high-quality, customer-driven, support service resolving customer inquiries at the first point of contact wherever possible. Assist customers in resolving any open requests for support, assistance, information on upgrading, etc. Must be an immediate Joiner with good communication skills. Call HR Aiswarya: 7972173667 for more details ** ALL INTERVIEWS WALK IN at Bengaluru Branch **
Posted 6 days ago
0.0 - 5.0 years
5 - 5 Lacs
Hyderabad
Work from Office
JOB DESCRIPTION This role involves delivering exceptional customer service, primarily through inbound calls, addressing inquiries about healthcare policy provisions from employer-provided plans. Outbound calls are also conducted as dictated by client-specific processes. Work-Life Balance : Enjoy a 5-day work week with 2 rotational days off Global Shift Alignment: Work primarily during US business hours. Compensation & Perks: Competitive annual CTC ranging from 5 lakh to 5.5 lakhs per annum Free transportation service available for commutes within a 30km radius Education High School Diploma or equivalent required or any degree preferred. Experience We are hiring both fresher and experienced (should possess excellent communication skills in English ) Skills & Knowledge Fluent in business English (written and spoken). Key Responsibilities Include : Information Delivery: Providing accurate and comprehensive benefits and claims information to customers. Query Resolution: Responding to telephone requests concerning policy coverage, claim status, and other policy-related inquiries. Research & Support: Researching and discussing options regarding various aspects of an insured's policy and provider information, such as claim status and PDP application status. System Navigation: Efficiently accessing and utilizing multiple electronic systems to provide complete and accurate responses. Claim Adjustments: Researching and executing correct procedures for sending notifications when claim adjustments are necessary. Relationship Management: Enhancing and strengthening the relationship between the customer and MetLife. Provider Interaction: Clearly understanding and responding to providers in a dynamic, fast-paced environment, while promoting MetLife's quality image. Professional Conduct: Performing all responsibilities consistently and professionally, utilizing strong verbal, interpersonal, and quality service skills. Multichannel Support: Handling inbound customer calls courteously, timely, and professionally, including managing inquiries via email and live chat. Active Listening & Problem Solving: Actively listening to customers, understanding their needs, and resolving issues effectively. Escalation Management: Escalating customer issues to appropriate staff and management for resolution as needed. First Call Resolution: Ensuring first call resolution through effective problem-solving and call handling. Process Adherence: Strictly following client program processes and performing all tasks courteously and professionally. Knowledge Utilization: Utilizing knowledge base resources and training to accurately answer customer questions. Record Keeping: Creating and maintaining accurate customer records with detailed call information. Documentation: Accurately documenting call resolutions in the appropriate systems. Financial Compliance: Strictly adhering to client processes for handling financial issues and inquiries. Confidentiality: Complying with all requirements concerning confidential and personal information. Policy Adherence: Following all required scripts, policies, and procedures. Schedule Compliance: Adhering to all attendance, work schedule, and scheduled training requirements. To Apply contact (Hr Prince) 9790882034) and share your updated cv to the mentioned contact number
Posted 6 days ago
1.0 - 4.0 years
3 - 5 Lacs
Bengaluru
Work from Office
International Voice process: Requirements: - Graduates can apply..!!! - Excellent Communication in English is Mandatory!!!! - Minimum of 1 year of BPO experience is Mandatory!!! - Candidates in Bangalore are preferred - Immediate joiners only!!!!! Job summary: As an International Voice Process Associate, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times. You will be expected to manage customer concerns, provide product/service information, troubleshoot issues, and ensure high customer satisfaction. Key Responsibilities : Handle inbound and outbound calls from international customers in a professional and friendly manner. Provide accurate information regarding products, services, billing, and technical issues. Identify and resolve customer complaints by providing timely solutions. Maintain a high level of customer satisfaction by addressing inquiries promptly. Document customer interactions in the CRM system, ensuring all details are captured accurately. Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution. Work collaboratively with cross-functional teams to resolve escalated issues. Shifts: Rotational shift (5 days work /2 days off) Salary: Up to 5.6 LPA Immediate joiner only!!! Interested can candidates can contact to- 6360837661 ( HR Preethi ) or Send your CV to preethi@yourpitchh.com
Posted 6 days ago
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