3764 Voice Jobs - Page 39

Job Summary: We are looking for a motivated and customer-focused Customer Service Agent to join our team. The role involves handling customer inquiries across multiple channels (phone, email, chat, etc.), resolving issues efficiently, and providing an outstanding customer experience. You will be the first point of contact for our customers and play a vital role in representing our brand Key Responsibilities: 1. Operational Management: • Supervise daily operations of the customer service team, ensuring adherence to policies, procedures, and performance standards. • Respond to customer inquiries in a timely, professional, and courteous manner via phone, email, chat, or social media. • Resolve product or service problems by clarifying the customers issue, determining the cause, and providing the best solution. • Accurately document all customer interactions using CRM or ticketing systems. • Escalate unresolved issues to the appropriate departments or supervisors. • Follow up with customers to ensure full resolution of issues and satisfaction. • Maintain up-to-date knowledge of company products, services, policies, and procedures. • Meet individual and team performance targets including quality, speed, and customer satisfaction. • Work collaboratively with other team members to achieve team goals and support a positive work environment. • Adhere to all company policies and compliance standards. 2. Process Improvement: • Analyze and optimize operational processes to identify areas for improvement and implement best practices. • Coordinate with other departments, to ensure a seamless process flow. • Implement and oversee automation tools and technology solutions to streamline operations. 3. Compliance and Risk Management: • Ensure all operations comply with industry regulations, corporate policies, and legal standards. • Monitor and address any potential risks or operational issues, escalating as necessary to senior management. • Maintain and update insurance-related documentation, including policy and claims records. 4. Qualifications and Skills: • Bachelor’s degree in any field. • 2+ years of experience in a customer service or contact center environment • Strong knowledge of contact center technologies (e.g., CRM, IVR, ACD, WFM). • Strong analytical and problem-solving abilities. • Excellent communication skills, both written and verbal. • Proficiency in insurance management software and MS Office Suite. 5. Personal Attributes: • Detail-oriented with a focus on accuracy and efficiency. • Strong organizational and multitasking abilities. • Ability to work well under pressure and meet deadlines. • Adaptability and openness to continuous learning and improvement. 6. Working Hours • The candidate should be flexible to work in any shift 24/7.

Hiring For Freshers ! Graduates ! Voice process ! GGN !! 30 k in hand Both Side cabs , 5 day working , 24*7 Shifts , Rotational off Salary :- 24 k in hand + 6 k in hand Process Allowance location :- Gurgaon CAll:-8860576337 Required Candidate profile Graduate can apply only , Need only immediate joiners Excellent communication required only 8860576337 / 9355226337 / 9911567769 / 9560028009

Act as the first point of contact for customers via phone, email, and chat Handle bookings, delivery status updates, and post-delivery feedback Resolve issues related to shipment delays, truck availability, invoicing, etc. Coordinate with internal teams (Operations, Dispatch, Accounts) to provide real-time updates Maintain accurate records of interactions in the CRM Monitor customer satisfaction and escalate unresolved issues to the relevant departments Follow up on service-related issues to ensure timely closure Support key accounts and ensure SLAs are met

Hiring Freshers & Experience Customer Support Role- Voice Process- Domestic BPO Languages- Hindi & English Hyderabad- 14-18k Inhand Bangalore- 20k CTC, 16k Inhand. Graduation not mandatory 6 Days Working days Call Sameera 9403893923 to apply . . Required Candidate profile . Should be comfortable in Hindi & English. Ready to work from office. Immediate Joiner. .

. Hiring for BPO- Fresher & Experience Customer Support Role - Voice process- Hindi & English is Mandatory Hyderabad- 14-18k Inhand Bangalore- 20k CTC, 16k Inhand Undergraduate is also fine Call Sameera 9403893923 to apply . . Required Candidate profile Excellent Communication in English & Hindi is required. Required Immediate joiner.

Warm Greetings from Rivera Manpower Services, Hiring: International Voice Process Customer Support Location: Bangalore Shift: US Shifts (Night) Experience: Minimum 1 year in International Voice Process Qualification: Graduate or Undergraduate Joiners: Immediate Joiners Only CTC: upto 7lac Eligibility Criteria: Minimum 1 year experience in international voice support Excellent verbal communication skills in English Willingness to work in rotational US shifts Strong customer handling and problem-solving skills Roles & Responsibilities: Assist international customers over voice calls in a professional and courteous manner Provide timely updates and ensure customer queries are resolved efficiently Adhere to defined AHT (Average Handling Time) and CSAT (Customer Satisfaction) targets Document customer interactions and escalate unresolved issues as needed Maintain high levels of accuracy and empathy during every customer interaction To Apply / Book Your Interview Slot: Call or WhatsApp: 7829336034 / 7829336202 /9986267393

Location:- 2nd Floor, Brahma Rooftop Hotel Building, Opp to Podar School Katraj-Navale Bridge Road Pune 411046 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 10,000 in-hand to 15,000 CTC plus incentives. Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact : - HR Shubham :- 9158966430

Process- Loan Recovery, Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Salary: Fresher- 11k to14k+ incentives Experience- Upto 14k to 16k in hand + incentives. Rounds of interview : HR, Ops. Preferred candidate profile HSC is mandate . How to Apply: To schedule your interview, simply: Call or WhatsApp your CV to: HR Kashish:- +917796426975

ear Candidate, We are hiring for the role of Customer Support Executive at our Thoraipakkam, Chennai location. Please find the details below: Roles & Responsibilities ? Willingness to work in Day Shifts ? Good communication and listening skills are mandatory ? Analytical thinking, presentation, and communication skills are a plus ? Open to both freshers and experienced candidates ? Flexibility and adaptability to the organizational culture ? Must possess a smartphone Eligibility Criteria ? Qualification: 12th pass or any degree ? Gender: Both male and female candidates can apply ? Age: Below 28 years Job Details ? Position: Customer Support Executive ? Process: Domestic (Day Shift) ? Location: Thoraipakkam, Chennai ? Salary Package: ?1,14,000 ?1,26,000 per annum If you or someone you know fits this role, we encourage you to apply! Best regards, Thangapushpa Email id :[HIDDEN TEXT] Contact No :7200526105 www.jobixoindia.com

Hyderabad- min 6 Months experience required (VOICE PROCESS/ BLENDED) Pune - min 6 months of experience required (Chat/Voice PROCESS) Kolkata - Fresher/experience both can apply(Domestic) Interested candidates can Call/Whatsapp HR Danish 9982206603

Role & responsibilities: - Salary:- 12,200 Inhand + Unlimited Incentives - Immediate Joining - Freshers & experience both can apply - Basic communication in Marathi, Hindi & English - Job Location: Viman Nagar Pune-411014 Preferred candidate profile: - Min qualification - 12th & Immediate Joiners - Having basic Knowledge of Computer. - Fixed day shift Perks and benefits: Good Salary With Unlimited Incentives How to Apply: To schedule your interview Call or send your CV/Resume through WhatsApp Contact :- HR Priti :- 8421382934

- Good communication required Marathi & Hindi - Fixed day shift, Unlimited Incentives - HSC Freshers are welcomed, Immediate Joining - Age: 18 to 35 - Male & Female both can apply - Salary Up to 14,000 in hand + unlimited incentives Required Candidate profile How to Apply: Interested candidates can directly get in touch with HR Shital for more details or to schedule an interview. HR Shital Contact: 9822963480 Perks and benefits Unlimited incentives

Freshers & Experienced Must have excellent communication skills. 7pm to 7am(any 9hrs ) 2 days rotational week off with 2 ways cab. CTC : Upto 30k To schedule an interview ring 9916839275 Required Candidate profile Customer Service Associate Any Graduate / 12th pass Excellent communication skills USA Shift Ct ;9916839275

Should be smart enough to understand and tackle Customers Prior exp in TeleSales/Tele Marketing/TeleCalling/Customer Care/Telecaller is preferred Excellent in Communication Domestic & Day Fixed Shifts Outbound Process Work From Home AGE NO BAR

Should be smart enough to understand and tackle Customers Prior exp in TeleSales/Tele Marketing/TeleCalling/Customer Care/Telecaller is preferred Excellent in Communication Domestic & Day Fixed Shifts Outbound Process Work From Home AGE NO BAR

Hi, We are conducting walk-in interviews for experienced customer support professionals for UK shifts as Quality Analyst. Experience - 1 yr & above (only from customer support background from international customer service background only) Salary - 4 lakhs per annum to 4.4 lakhs per annum Work from office only Shift timings - 1.30pm to 10.30pm / 2.30pm to 11.30pm Should be able to join immediately 5 days working in a week and saturday and sunday fixed off Free cab facility provided for pick and drop(*25km radius, door step pick and drop) Good communication skill in English is required If you are interested and your skills match the requirements, please walk in to the address below with your updated resume. Foundever TRIL Infopark Ltd, 1st floor Block-C, Hardy Tower, Ramanujan IT SEZ, Rajiv Gandhi Salai, Tharamani, Chennai. Contact person - Janani - 9043685348 Walkin-date - 9 July, 10 July and 11 July Walkin time - 11am to 2pm only Job Responsibilities: Evaluate Agent Performance: Review the quality of both phone and non-voice interactions against client quality benchmarks. Ensure Compliance: Monitor adherence to business rules and processes, promptly reporting any breaches. Document & Report: Complete monitoring forms with detailed performance comments and accurately save all results for reporting. Support Improvement: Assist in developing recommendations for quality assurance enhancements, focusing on workflow and knowledge guides. Efficiency: Ability to work quickly and accurately to meet set targets. Analytical Acumen: Excellent analytical skills, including synthesizing data from diverse sources. Organization: Superior time management and organizational abilities. Technical Proficiency: Basic computer literacy and software usage. QA Understanding (Advantage): Knowledge of quality assurance standards and methodologies is a plus. Note: If you have previously interviewed for this role, please disregard this posting.

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Nivetha 9884676582 for more info Thanks, Nivetha 9884676582

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact Hiring for Content Moderation roles || Hyderabad location Candidate should be able to read/speak and understand both Hindi and English languages. Graduation: Any grad except law is eligible Experience: Only Freshers are eligible (we are not considering undergraduates/result awaited/pursuing candidates) Language known: English+Hindi (Candidate should be fleunt in both Hindi and English languages) Work location: Hyderabad (Only work from office) Shifts: Flexible with any shift Responsibilities Provide resolution to maintain standards of quality Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and raise issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Provide excellent customer service to our customers This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech. Qualifications we seek in you Minimum qualifications Any Graduate (except law) Only Freshers are eligible Fluent in English Language Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Process - Bank Of India - Voice Process -Need Graduates or Graduation perusing candidates. -Freshers required -CSA ROLE -V3 comms skills -Rotational shifts -Rotational off -PAID OTS. -Salary - Upto 22,000 CTC -ROI - HR and Ops only Required Candidate profile Qualification- 12th and above To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Rutuja Mob No :- 9822686638

Designation : outbound sales (TVS & bajaj) voice process -Eligibility: 12th Pass -Languages: Marathi & Hindi -Shift: Day Shift -Incentives: Unlimited -Location: Viman Nagar, Pune -Salary: 12200+unlimited incentive -Gender: Male & Female can apply Required Candidate profile Min qualification- HSC Age: 18–35 Fixed day shift Immediate Joining Unlimited Incentives To schedule your interview call or send your CV through WhatsApp Contact No :- HR Rushikesh :- 9822961821 Perks and benefits Compititive Salary and Lucrative Incentives

Process:- Customer Service - Bank of india (inbound Process) -Fresher/ experience both can apply - Graduates or Graduation perusing -freshers Salary-13k To 18k + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Qualification :- Graduates or Graduation perusing To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Shubham :- 8551021894 Perks and benefits High Incentives and growth opportunities.

Position:- Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 12200 (FIX)+Unlimited Incentive Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To Schedule Your Interview: Send your updated CV via WhatsApp or Call directly at the number below: HR Contact: Rushikesh Phone/WhatsApp: +91 9822961821

HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshada:- 9822472894

Work From Office Process :- Kotak 811 - outbound Process ( Telesales ) Location - Kasarvadavali (Thane West) Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Schedule Your Interview Today! Send your CV/Resume via WhatsApp or call directly : HR Prathmesh:- +91 9607404867

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.