Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate, Customer Care! In this role, you are expected to reach out to customers and create affordable plans which will allow them to settle their balances. You are expected to hit collection targets set by leadership month on month. Responsibilities • Request’s debit or ACH information to secure plans • Modifies plans as requested by customers • Takes appropriate action if customer disputes the account(s) • Listens for hardship cues in customer conversations and notes account appropriately • Update’s customer account information including; telephone, mobile, address and email Requests required letters to be mailed or emailed as appropriate to customers to notify of transfer of account, encourage payment of delinquent account or confirm agreements to settle account • Records information about financial status of the customer and status of collection efforts using automated collections software • Obtains and reviews appropriate correspondence and documents, both paper and electronic that pertain to the account • Establishes payment schedule, grants extensions of payment deadlines or temporary payment suspension • Settles accounts within limits authorized or obtains necessary information for supervisor to review/approve the settlement Responsible for ensuring compliance with applicable laws, regulations, and company policies across areas of organizational responsibility • Completes all required compliance or other training Qualifications we seek in you! Minimum Qualifications • At least High Graduate • Fresh graduate or fresh in the industry • Good typing/PC skills • Good verbal and written comm skills – iSpeak 7 • Courteous and customer experience oriented • Willing to rotate shifts and weekly offs • Open and receptive to feedback • Ability to work in a fast paced environment where standards of quality and timelines are established • High on integrity to ensure compliance • Ability to work on a team Preferred Qualifications/ Skills • BPO or contact center experience (Collections or Customer Service background) • Assertive and confident • Strong negotiation skills • Problem solver with procedure driven judgment to find the best solution Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate/Developer, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications Graduate (Any Discipline) Freshers are eligible Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X , Facebook , LinkedIn , and YouTube . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

About Company Overview ReNew is a leading decarbonisation solutions provider and the first Indian clean energy company to list on Nasdaq (Nasdaq: RNW). With 16.3 GW of commissioned and pipeline utility-scale projects, we are a global company with strong Indian roots. Founded in 2011, ReNew is at the forefront of fighting climate change by offering decarbonisation solutions through utility-scale wind and solar offerings, green hydrogen, carbon markets, and energy storage. ReNew has been a pioneer in leveraging digital technologies to accelerate the transition to green energy and address the unique requirements of the B2B segment in India, where we are the market leader. Our mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew is the world’s first clean energy company to be recognised as a Lighthouse by the World Economic Forum. In 2023, we were recognised among ‘Top 15 Climate Tech Companies to Watch’ by the MIT Technology Review. We are a recipient of the Sustainable Market Initiative’s Terra Carta Seal. The COP28 UAE Presidency presented ReNew the ‘Energy Transition Changemaker’ award for developing and deploying the country’s first round-the-clock power project. ReNew’s solar and wind energy projects currently contribute to 1.9% of India’s power capacity and are spread across 150+ sites and 18 Indian states. We have helped prevent 0.5% of India’s total carbon emissions and 1.1% of India’s total power sector emissions, in addition to generating around 130,000 jobs over the past decade. Website http://renew.com Job Description 1. Exposure in Land Litigation and TSR Review. 2. Experience in drafting and reviewing land agreements like lease deed, Sale Deeds and other agreements related to land. 3. Experience in handling land related litigation. 4. To stay updated with state land law, property laws and locals including knowledge of land revenue act, stamp act, registration act etc. 5. Deal with all legal issues relating to conversion of agricultural land, mutation, stamp duty, registration of documents, review of TSR, drafting of MoU, agreement to sale, conveyance deed, crop compensation agreement, power of Attorney and other agreements related to land. 6. Assist and advice land team towards obtaining permission from all government and regulatory and authorities for acquisition of land and transfer of land in favour of the Company. 7. Deal with and advice internal departments for various land development activities and project execution. 8. Liaison with external lawyers, drafting and preparing case briefs, Notices and replies to notice. 9. Well versed with the procedural laws, partition suits etc. 10. Maintaining Legal MIS. Such other works as may be assigned from time to time. OPEN TO TRAVEL.

Job Profile:- Customer Care Executive Location:- Gurugram Salary:- 15,000/- to 22,000/- Qualification:- Graduation Rotational Shift Rotational Week offs 6 Days Working Required Candidate profile Fresher and Experience both can apply Good Communication Skills required Interested Candidate drop your cv on @9988706447 hr07skywaysolution@gmail.com HR-Diksha

Job Details Post - Tele caller Qualification - Graduate Shift - Day shift Hindi English Both Language required Work - telesales Experience Work From Office Fix Salary Salary 15k to 26 k in hand Fresher / EXP. Both candidate apply DM . 9205849689 Required Candidate profile Graduation required , should be confidence LOCATIION Noida Sector 15 NO CHARGE APPLY

Job description Job Title: Senior Customer Service Representative Location: Bangalore Department: Customer Service Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently and professionally. Assist in developing customer service policies and procedures to enhance customer satisfaction. Mentor and support junior customer service staff, offering guidance and training as needed. Monitor and analyze customer feedback and service metrics to identify areas for improvement. Maintain accurate records of customer interactions and transactions in CRM systems. Participate in process improvement initiatives and recommend solutions for operational efficiency. Assist with onboarding and training of new customer service team members. Stay updated on product knowledge, industry trends, and best practices in customer service. Qualifications: Bachelor's degree or equivalent work experience preferred. Proven ability to manage and resolve complex customer issues. Excellent communication, interpersonal, and organizational skills. Strong multitasking and time-management abilities. Proficiency with customer service software and CRM systems. A customer-centric mindset with a strong focus on problem resolution and service excellence. Contact Hiring manager : 7259027282 / 7259027295 / 9900024951 / 9900024811 / 9686682465

Profile - Customer Service Associate Location - Gurgaon Salary - upto 20k CTC Qualification - Any Graduate Experience - Min 6 months Skills - Good Communication skills Contact us - Mitali Verma (HR) - 8318747693 (Call/Whatsapp)

Role & responsibilities Inbound Customer Service for domestic and international customers Outbound sales / upselling for a domestic and International client Exciting incentives in Outbound sales Preferred candidate profile Excellent English communication skills Domestic- 6 day working International - 5 day working

Seeking a skilled Chat & Email Support Agent Respond to customer inquiries, complaints & troubleshooting issues promptly Excellent written communication skills in English Typing skill min 40 WPM Rotational shifts If interested call Alveena 9651923395

Role: Specialist. Exp: 5 - 9 yrs Graduation mandatory Excellent communication skills. Min 5yrs exp required in international voice. Work from office. Two way cab. UK shifts. CTC : 7.5lpa max. Interested can Whatsapp resumes to Ayesha @7989178395 Required Candidate profile Candidate must have international voice experience. Must be available for a walk in interview. NOTE : SEMI VOICE EXPERIENCE, CHAT EXPERIENCE ARE NOT ELIGIBLE

Job Title: International BPO Executive (US/UK Accent) Location: Mumbai Company : Boston Institute of Analytics Department: Admissions & Sales Job Summary: The Student Services & Sales Associate at Boston Institute of Analytics (BIA) plays a frontline role in driving course enrollments and supporting student acquisition. The ideal candidate will be responsible for managing the full sales cycle - from calling leads and scheduling counseling sessions to following up and closing enrollments. This role demands high communication skills, sales confidence, and a consultative approach to counseling prospective students. (Must have a UK or US accent) Key Responsibilities: Sales & Lead Conversion: Initiate outbound calls to prospective students who have expressed interest via web forms, digital campaigns, and referrals. Clearly communicate the value proposition of BIAs programs, certifications, and career outcomes. Understand the goals and needs of each lead and position the most relevant course offerings. Build trust and urgency by handling objections effectively and sharing success stories or career support insights. Maintain detailed lead tracking and updates in CRM tools to monitor each leads movement through the funnel. Counseling Session Coordination: Schedule and confirm one-on-one sessions between prospective students and in-house academic counselors. Follow up after counseling sessions to address any remaining questions or concerns and move leads closer to enrollment. Keep counselors informed on student readiness and support needed for conversion. Lead Nurturing & Follow-Up: Proactively follow up with cold, warm, and hot leads across multiple touchpoints (calls, WhatsApp, email). Re-engage previously interested leads with new program updates, offers, or success case studies. Ensure all communications are professional, timely, and student-focused. Performance & Reporting: Achieve weekly/monthly lead contact and enrollments. Prepare basic reports for daily outreach activity, lead quality, and conversion insights. Share on-ground feedback to marketing and admissions teams to improve campaign performance and lead quality. Team Collaboration: Work closely with counselors, marketing, and academic operations to ensure aligned messaging and process. Attend regular training sessions on product knowledge, sales techniques, and CRM tools. Qualifications: 1-3+ years of experience in sales, tele-counseling, or BPO environments, preferably for international (US/UK) markets. Strong sales and persuasion skills - ability to convert interest into action. Fluent in English(US/UK Accent) with excellent verbal and written communication. Comfortable working with CRM systems, lead dashboards, and reporting tools. Self-motivated, target-driven, and passionate about helping students make informed career decisions.

Location: Mohali UK Voice Process Education: Graduate Experience: 6 months (experience required in international voice process) Salary: Up to 25k + incentives Food provided Required Candidate profile Requirement: Good communication, negotiation, and interpersonal skills Shift: 1:00pm - 10:00pm Mon-Fri hr05skywaysolution@gmail.com +91 7837240363

Greetings from AGS Health.! Job Title: Trainee Process Associate - AR Caller Process: International Voice Process Roles & Responsibilities: To address outstanding or assigned AR through analysis and phone calls by using available resources. Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment. To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager. To meet the established SLAs (service level agreements) for production and quality To update the outcome of the calls or analysis in a clear and coherent manner in the billing system To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps To improve the performance based on the feedback provided by the reporting manager / quality audit team. Qualification: Graduate fresher- BBA.,MBA, BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths)and 10+12+Diploma., Passed out year - 2019 to 2024 Please Note : B.E/B.Tech/ME/MTech & life science candidates - are not eligible to apply Interview Process Rounds of Interview: 1. HR Interview 2. Online Assessment - Grammar & Aptitude 3. Versant Test - Language Assessment 4. Operational/Technical Interview Shift Timing: 05:30 PM to 2:30 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shift. Transport : Two-way transport available based on boundary limits. Location: Hyderabad - western Pearl, Kondapur - should be flexible to work in any facility. Job Type: Full-time, Regular / Permanent Benefits: Saturday Sunday fixed Week Offs PF ESI Gratuity Health insurance. Performance bonus Competitive remuneration Free cab transport Required Skills: Good Verbal and Written Communication skills Should be comfortable working with Night shifts. Sound analytical skills Logical thinking Interested candidates can come to office directly for the interview Contact person - Bhaviri Roja

Location:- 2nd Floor, Brahma Rooftop Hotel Building, Opp to Podar School Katraj-Navale Bridge Road Pune 411046 Department:- , Inbound and Outbound calls managed Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 10,000 in-hand to 22,000 CTC plus incentives. working time - 12.30 to 9.00 Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Shubham :- 9158966430

Lead Generation Executive (Voice Process) Location: Mohali, Sector 82 Shift: UK Shift (Evening) Salary: 30,000 In-Hand Experience: Minimum 1 Year in Voice Process Proven experience in voice-based lead generation Required Candidate profile Ready to level up your career? Apply now and be a part of a growing team! 7658043424 hr02skywaysolution@gmail.com

Role & responsibilities: Salary:- 12,200 in hand plus unlimited incentives every month depends on interview Immediate Joining Freshers & experience both can apply Basic communication in Marathi, Hindi & English Job Location: Viman Nagar Pune-411014 Preferred candidate profile: Min qualification - 12th & Immediate Joiners Having basic Knowledge of Computer. Fixed day shift Perks and benefits: PF+ESIC and other benefits How to Apply: To schedule your interview Call or send your CV/Resume through WhatsApp HR Priti :- 8421382934

Criteria :Any Graduate With Minimum 1 Year in International Voice Support Up to 5.75 LPA Fixed + Variables Bangalore /Pune Immediate Joiners Only WF0-5 Days Working 24/7 Rotational (US Shifts) CONTACT JYOTI [ 9784183889]

Hiring Now Sales Executive (TVS & Bajaj Process) Profile: TVS & Bajaj Sales Process Work Mode: Work from Office Eligibility: Freshers & Experienced Join Immediately Salary: 12,200 in hand + Incentives Shift: Day Shift Requirements: Qualification: 12th Pass / Any Graduate Language: Hindi only Gender: Male & Female Skills: Good Convincing Skills To schedule your interview call or send your CV through WhatsApp Contact HR Priti :- 8421382934

Human Resource Coordinator / HR Team Leader - Gurgaon We are Hiring for HR - TA for Consultancy Salary 18k to 35k (Depends on Experience) 6 Days Working 5 Days from office Timing 9:30 Am to 6:30 Pm Required Candidate profile Candidate must have exp. into - Telesales / Telecousellor / Recruitment Communication Skill should be V.good Good Convencing Power Call & WhatsApp HR Anamika - 8882318458

Process - Sales Executive ( loans / finance ) Shift- 9.30am to 6.30pm Week off- Sunday Job loc -Vikhroli Age- Upto 32 Qual- Grad 6months sales exp Salary - upto 25k Rounds - HR/Ops Cibil- 700+ All documents mandatory HR Manish No : 9136520859

Marathi /Hindi & Basic English Communication. -Providing service to the customers. -Salary :- 12,200/- -Shift: 9.30 to 6.30 -Rotational off -Freshers/Experienced both can apply. -Handling Inbound And Outbound calls Required Candidate profile Qualification: HSC And Above Job Location: Viman Nagar, Pune 411041 To schedule your interview send your CV through WhatsApp Or Call. HR Gaurav :- 7796427055

Walk in Drive Tomorrow - 12 - june 2025 | Roz gar.com| Noida Dear Candidate, As Discussed, kindly share your resume Over this number - 9717166866 Company Name- Roz gar.com Key Responsibility Currently Hiring for Customer Service role for Government project. Experience - 0-1 Years Education- 12 and Grad Process- Inbound Calling no Target Salary - 12k In hand fixed plus 4k incentive Language - Hindi / English Working Days - 6 Days Interview Location- A51-Rozgar.com, Noida Sector 16 Date- 12 june 2025 Interview timing - 9:30 am-4:pm till Note- Kindly call on this number Ritu 9910092174

International voice process Any graduate with minimum 1 year of international voice experience Immediate joiners CTC- 4 to 5.75 LPA + Variables Bangalore/ Pune 24/7 US rotational shifts Contact no- 9521017693 HR Riyanshi Required Candidate profile Looking for candidates with exceptional communication skills in English. Should be comfortable with work from office and rotational/night shifts

Customer Support Executive Experience :-1 yr experience in international voice Qualification-Any graduate CTC: Up to 5.75 LPA 24/7 Shifts WFO-5 days working Location: Pune (Hinjewadi) / Bangalore (E-city) Contact- HR Gaurav:

Exp- Min 1 yr exp. in customer Service ( international voice) Location : Bangalore CTC up to 5.75 LPA Notice - Immediate to 30 days 24/7 rotational shifts- night shits Contact : HR Bhagyashree-( 9216673933) Perks and benefits Shift allowances + Incentives 2 way cab