Exciting Job Opportunity at Conneqt Business Solutions! Client: Unity Small Finance Location: Turbhe, Navi Mumbai Role: Voice Inbound Requirements: Minimum 12 Months of experience in customer service Banking/ BPO Graduation is a must Versant 5 communication skills required Salary: Up to 32K CTC Shifts: Rotational Interview Process: 1.HR Round 2.Operations Round (Face-to-Face) 3.Aptitude Test 4.Client Interview (Face-to-Face) How to Apply:- To schedule your interview Call or send your CV through WhatsApp Or Mail (mentioned below) Contact Person:- HR Ashwini Mob:- 9923656681 Mail:- ashwinitodkar@credicus.co

Process:- Customer Service - Bank of india (inbound Process) -Fresher/ experience both can apply - Graduates or Graduation perusing -freshers Salary-13k To 18k + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Qualification :- Graduates or Graduation perusing To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Pratiksha:-8698488197 Perks and benefits High Incentives and growth opportunities.

Process:- Customer Service, IDFC, TATA Aig, Outbound Good communication required Marathi & Hindi Fixed day shift, Unlimited Incentives Fresher & Experience both can apply HSC To Any Graduate , Immediate Joining Age: 18 to 35 Salary 15k To 25k + unlimited incentives Job Location:- Airoli, Thane, Navi Mumbai Qualification:- Min HSC Pass To schedule your interview Call or send your CV through WhatsApp / Mail (number mentioned below) Contact Person:- HR Pratiksha Mob NO:- 8698488197 Mail id :- pratiksha.shirtode@credicus.co

Hey There !! Do you want to work in International BPO Process in Chandigarh & Mohali If Yes Fell Free To Call / Whats App Sourabh @ 9779924404 for interview CTC 15-32 K/M Work From Office Rotational Shifts Candidate Must Be good In English Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts Facilities Vary Client to Client :- Career Growth PG available nearby In House Cafeteria & Gym Subsidised Meals

Role: US Telecom Voice Process (Customer Support) Required: Min. 6 months' experience into International Voice- Customer Support Skills: Customer Handling, Inbound calls, CSAT, AHT, BPO Metrics Must have experience from an International BPO CTC: Up to 4.92 LPA Location: Pune Work from office Shifts: US 24*7 5 Days working; 2 days rotational off 2 way cabs facility Only Immediate Joiners Graduates or Undergraduates CONTACT: Smriti- 6307590589

Role: US Telecom Voice Process (Customer Support) Required: Min. 6 months' experience into International Voice- Customer Support Skills: Customer Handling, Inbound calls, CSAT, AHT, BPO Metrics Must have experience from an International BPO CTC: Up to 4.92 LPA Location: Pune Work from office Shifts: US 24*7 5 Days working; 2 days rotational off 2 way cabs facility Only Immediate Joiners Graduates or Undergraduates CONTACT: Smriti- 6307590589

International Voice Process Any graduate with 1 year exp in voice process CTC- Upto 5.75 LPA + Variables WFO-5 Days Working 24*7 Shifts Both side cab Notice-0 to 30 days

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**"Step into a Bright Future with JobShop Multiple Call Center Openings!"** - Looking for a place to start or advance your career? JobShop offers more than just a job; we provide a pathway to success. With multiple call center openings across Bangalores top BPOs, youll find the perfect role suited to your skills and ambitions. Freshers, start with us, and experienced pros, discover new growth! - Apply today with JobShop and unlock many opportunities under one roof! 1) International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Please Call HR Shagufta 6360065103 or 9964080000 2) International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Please Call HR Shagufta 6360065103 or 9964080000 3. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Please Call HR Shagufta 6360065103 or 9964080000 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Please Call HR Shagufta 6360065103 or 9964080000 Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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SUMMARY Job Summary: We are seeking a proactive and customer-focused L1 Support Engineer (Windows Desktop Support Voice) to provide technical assistance to end-users via voice calls. The ideal candidate will have experience resolving hardware/software issues on Windows platforms, handling inbound support calls, and working with ticketing systems in a service desk or helpdesk environment. This role demands strong communication skills, a keen ability to troubleshoot remotely, and a solid understanding of desktop environments and common user issues. Key Responsibilities: Respond to and resolve user-reported incidents via voice, email, or ticketing systems Provide first-level troubleshooting support for Windows desktops, laptops, printers, and common software issues Assist with installation and configuration of Windows OS, MS Office, Outlook, VPN, and peripheral devices Log incidents accurately in ticketing tools and escalate unresolved issues as per SLAs Handle user account management tasks like password resets and access issues (e.g., via Active Directory) Guide users through troubleshooting steps over the phone in a clear, user-friendly manner Maintain documentation and follow knowledge base/SOPs for standard fixes Collaborate with L2 teams for escalation and resolution tracking Must - Have Skills: 1 3 years of experience in Windows desktop or IT helpdesk support roles Strong working knowledge of Windows 10/11 , desktop hardware, and common software troubleshooting Proficiency in handling inbound voice-based technical support for end-users Familiarity with ticketing systems (e.g., ServiceNow, ManageEngine, or similar) Hands-on experience with Outlook, VPN, printers, and MS Office suite Understanding of Active Directory for basic user support tasks Excellent communication and problem-solving skills Good to Have: ITIL Foundation certification Exposure to remote access tools (e.g., AnyDesk, TeamViewer, RDP) Experience in BPO/IT Service Desk Voice environments Familiarity with Shift-based / 24x7 support models

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Technical Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call Whatsapp only if you have Tech support process exp AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER MUST BANKING PROCESS EXP -Call Whatsapp AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call Whatsapp ONLY IF HAVING BANKING PROCESS EXP -AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

Job Title: Technical Support Representative (Voice) Location: Bangalore Job Type: Full-Time Experience Required: 1 years. Job Summary: We are seeking a customer-focused and tech-savvy Technical Support Representative (Voice) to join our support team. In this role, you will assist customers by phone, troubleshooting technical issues, and providing prompt, accurate solutions to ensure high levels of customer satisfaction. Key Responsibilities: Answer inbound support calls to resolve technical issues. Diagnose and troubleshoot technical problems using effective questioning and available resources. Escalate complex issues to Level 2/3 support teams as required. Provide step-by-step guidance to customers in a clear and professional manner. Log all support interactions in the ticketing system. Follow up with customers to ensure issue resolution and satisfaction. Maintain knowledge of product updates, new features, and common issues. Meet or exceed individual KPIs, including call quality, first call resolution, and customer satisfaction. Required Skills & Qualifications: High school diploma or equivalent; Associates or Bachelors degree is a plus. 1 years of experience in a technical support or call center environment (voice-based). Strong verbal communication skills Excellent problem-solving and analytical skills. Familiarity with operating systems (Windows, macOS, Linux), networking basics, and common software tools. Ability to remain calm under pressure and handle irate customers professionally. Flexibility to work in shifts, weekends, and holidays as needed. Contact Nancy - 7259027282 / 7259027295 / 7760984460 / 9686682465 / 9900024811 / 9900024951

Roles and Responsibilities Handle inbound calls from customers, resolve their queries, and provide excellent customer service. Collect data on call quality, customer interactions, and performance metrics using MIS tools. Make outbound calls to customers for sales promotion, product updates, and feedback collection. Perform fuel tracking and ambulance services scheduling as required by the company. Work on rotational shifts with flexibility to adapt to changing business needs. Male candidates preferred Benefits In-house call center of Company On Company's payroll No targets Very close from Prabhadevi / Parel Station

Roles & responsibilities: Drive continuous improvement for Transaction Quality and Delivery Manage Call Quality & Client related KPI's Evaluate effectiveness of TQ interventions Strengthen Quality management processes / framework to improve quality delivery Accurately capture SLA/SLO metrics, the reporting needs of all clients and set up / customize processes to seamlessly meet client's expectations Generate and implement out of the box ideas and Process improvement initiatives in the process. Drive Process control & Compliance in addition to managing the Audit requirements Provide crisp and specific feedback to Front Line Recruitment Teams on quality of new hires Provide quality floor support, feedback, refresher Support the Quality and Compliance teams to perform various audits and follow ups based on observations Develop and implement training programs for employees. Work with various teams to identify training needs and develop training materials. Design and deliver training programs for new hires and existing employees. Monitor the effectiveness of training programs and make recommendations for improvements. Conduct regular training needs assessments and adjust training programs accordingly. Evaluate the effectiveness of quality assurance measures and make recommendations for improvements. Develop and implement policies and procedures to ensure compliance with industry regulations. Collaborate with senior leadership to identify strategic opportunities for training and quality initiatives. Analyze training and quality data to identify trends and make data-driven recommendations. Develop and maintain relationships with internal and external Stakeholders vendors to support training initiatives. Ensure that all training initiatives align with the organization's overall strategy and goals. Desired Skills: Must be a Graduate People Management skills Knowledge of industry regulations and compliance requirements. Ability to work independently and as part of a team. Ability to provide leadership, direction and motivation to build high performing teams Analytical and Quantitative skills Excellent Communication skills and presentation skills. Data Handling / data interpretation skills Good working knowledge of Transaction Quality systems, tools and technologies. Understand Transitions, which is spread between the Handover, Startup, Manage and Exit phases to be able to manage Transaction Quality functions effectively Experience in training management. High level of maturity to handle people including but not limited to client, stake holders, peers etc. Process Oriented, Planning, Decision making, Data Handling, Ability to prioritize, Ability to meet deadlines and work under pressure Detail oriented with Strong organizational and Presentation skills Flexible to work in a 24X7 environment (night shifts and weekends basis scope)

Job Opening Voice Inbound @ Unity Small Finance Location: Turbhe, Navi Mumbai Experience: Min. 1 year in Customer Service (Banking/BPO) Education: Graduation required Skills: Versant Level 5 communication Salary: Up to 32,000 CTC Shifts: Rotational Interview Rounds: HR Round Operations (Face-to-Face) Aptitude Test Client Interview (Face-to-Face) To schedule your interview Call or send your CV through WhatsApp (mentioned below) Contact Person:- HR Dhanashri Mob NO:- 7796426785

Person will be responsible for conducting new hire training & refresher Audit calls and share feedback to improve performance Preparing and updating training reports Conduct TNI and TNA analysis if interested call 9235457455 Deepti