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0.0 - 4.0 years

1 - 4 Lacs

Noida, Uttar Pradesh, India

On-site

Foundit logo

Solve problems & referral to general guidelines Build and maintain strong relationships with customers Responding to customer queries in a timely manner Identifying customer needs and helping customers Required Candidate profile Excellent communication skills in English UG/ Grad/ Freshers can apply Must be comfortable in Rotational shifts Immediate Joiners Should have good interpersonal skills Face to Face interviews only

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0.0 - 4.0 years

1 - 4 Lacs

Delhi, India

On-site

Foundit logo

Solve problems & referral to general guidelines Build and maintain strong relationships with customers Responding to customer queries in a timely manner Identifying customer needs and helping customers Required Candidate profile Excellent communication skills in English UG/ Grad/ Freshers can apply Must be comfortable in Rotational shifts Immediate Joiners Should have good interpersonal skills Face to Face interviews only

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0.0 - 4.0 years

1 - 4 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Foundit logo

Solve problems & referral to general guidelines Build and maintain strong relationships with customers Responding to customer queries in a timely manner Identifying customer needs and helping customers Required Candidate profile Excellent communication skills in English UG/ Grad/ Freshers can apply Must be comfortable in Rotational shifts Immediate Joiners Should have good interpersonal skills Face to Face interviews only

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0.0 - 5.0 years

0 - 5 Lacs

Thane, Maharashtra, India

On-site

Foundit logo

International Process Handling Customer Queries & provide appropriate solutions Keeping records of customer interactions 9 hours working shift 5 Days working Rotational Shifts/ Night shift Required Candidate profile Grad fresher/Experienced & UG with 6 months on paper experience can apply Excellent communication in English is required Flexible with rotational shifts Excellent phone etiquette & interpersonal skill

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0.0 - 5.0 years

0 - 5 Lacs

Mumbai, Maharashtra, India

On-site

Foundit logo

International Process Handling Customer Queries & provide appropriate solutions Keeping records of customer interactions 9 hours working shift 5 Days working Rotational Shifts/ Night shift Required Candidate profile Grad fresher/Experienced & UG with 6 months on paper experience can apply Excellent communication in English is required Flexible with rotational shifts Excellent phone etiquette & interpersonal skill

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2.0 - 7.0 years

2 - 6 Lacs

Navi Mumbai, Maharashtra, India

On-site

Foundit logo

2+ years exp. as team lead 1+ year exp. as quality analyst 2+ years exp. as Assistant Manager Required Candidate profile Qualification : Graduation Mandatory Skills : Customer support/Inbound/Voice Process Should be open to Rotational shifts/week offs Excellent communication skill required

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2.0 - 7.0 years

2 - 6 Lacs

Thane, Maharashtra, India

On-site

Foundit logo

2+ years exp. as team lead 1+ year exp. as quality analyst 2+ years exp. as Assistant Manager Required Candidate profile Qualification : Graduation Mandatory Skills : Customer support/Inbound/Voice Process Should be open to Rotational shifts/week offs Excellent communication skill required

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0.0 - 5.0 years

1 - 5 Lacs

Chandigarh, India

On-site

Foundit logo

Same Day Offer!! Handling Inbound calls. Voice/Non-Voice . Creating and maintaining positive relationships with customer. Fulfilling the needs of their customers. 5 days working. Rotational shifts. Required Candidate profile Immediate joiners Graduate/Undergraduate Fresher/Experienced both can apply Must be flexible with rotational shifts Good CommunicationUnlimited incentives. Allowance. Bonus. Cab.

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0.0 - 5.0 years

1 - 5 Lacs

Mohali, Punjab, India

On-site

Foundit logo

Same Day Offer!! Handling Inbound calls. Voice/Non-Voice . Creating and maintaining positive relationships with customer. Fulfilling the needs of their customers. 5 days working. Rotational shifts. Required Candidate profile Immediate joiners Graduate/Undergraduate Fresher/Experienced both can apply Must be flexible with rotational shifts Good CommunicationUnlimited incentives. Allowance. Bonus. Cab.

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0.0 - 5.0 years

1 - 5 Lacs

Noida, Meerut, Faridabad

Work from Office

Naukri logo

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 402 4th Floor (Lift2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908, 8882138273, 7290845078 Job Location - Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 402 4th Floor (Lift2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908, 8882138273, 7290845078

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0.0 - 5.0 years

1 - 5 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Naukri logo

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 402 4th Floor (Lift2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908, 8882138273, 7290845078 Job Location - Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Office Number - B001 Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047909, 9147047908, 8882138273, 7290845078

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0.0 - 3.0 years

1 - 2 Lacs

Visakhapatnam

Work from Office

Naukri logo

Responsibilities: * Handle international calls with professionalism * Meet performance targets consistently * Manage semi voice processes for US clients interested candidates can share your resumes to hr@kreatewave.com

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1.0 - 6.0 years

4 - 4 Lacs

Pune

Work from Office

Naukri logo

Role: US Telecom Voice Process (Customer Support) Required: Min. 6 months' experience into International Voice- Customer Support Skills: Customer Handling, Inbound calls, CSAT, AHT, BPO Metrics Must have experience from an International BPO CTC: Up to 4.92 LPA Location: Pune Work from office Shifts: US 24*7 5 Days working; 2 days rotational off 2 way cabs facility Only Immediate Joiners CONTACT: Smriti- 6307590589

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0.0 - 4.0 years

2 - 2 Lacs

Hyderabad

Work from Office

Naukri logo

Hiring for Customer Support Executives - Domestic Process Work from office Location: Kukatpally, Hyderabad Details : Shift: 9 Hours, Day Salary: 16k - 18k Inhand (Depends) Roles and Responsibilities Provide online support for customers. Be responsible to deliver a high-quality, customer-driven, support service resolving customer inquiries at the first point of contact wherever possible. Assist customers in resolving any open requests for support, assistance, information on upgrading, etc. Must be an immediate Joiner with good communication skills. Call HR Rinkita: 7579022945 for more details ** ALL INTERVIEWS WALK IN at Hyderabad Branch **

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0.0 - 4.0 years

2 - 2 Lacs

Chennai

Work from Office

Naukri logo

Hiring for Customer Support Executives - Domestic Process Work from office Location: Perungudi, Chennai Details : Shift: 9 Hours, Day Salary: 15k - 20k Inhand (Depends) Roles and Responsibilities Provide online support for customers. Be responsible to deliver a high-quality, customer-driven, support service resolving customer inquiries at the first point of contact wherever possible. Assist customers in resolving any open requests for support, assistance, information on upgrading, etc. Must be an immediate Joiner with good communication skills. Call HR Aiswarya: 7972173667 for more details ** ALL INTERVIEWS WALK IN at Chennai Branch **

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0.0 - 5.0 years

3 - 4 Lacs

Jaipur

Work from Office

Naukri logo

Dear Aspirants, Kickstart your career with a leading multinational BPO company. Make a meaningful impact and grow with our globally recognized organization. As a Customer Service Representative at our Jaipur, Rajasthan location, you will be essential in bringing a personal touch to our operations. Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Extra Perks: 14 Days Hotel Accommodation only (For outstation candidate) 10000 relocation bonus(4th month salary) (For outstation candidate) Up to 700 rs ticket reimbursement (For outstation candidate) Extra incentives Reach out for more information; 7005735636/7085219935 nagaland@talentacquaintance.com

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0.0 - 5.0 years

3 - 4 Lacs

Ranchi

Work from Office

Naukri logo

Dear Aspirants, Kickstart your career with a leading multinational BPO company. Make a meaningful impact and grow with our globally recognized organization. As a Customer Service Representative at our Jaipur, Rajasthan location, you will be essential in bringing a personal touch to our operations. Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Extra Perks: 14 Days Hotel Accommodation only (For outstation candidate) 10000 relocation bonus(4th month salary) (For outstation candidate) Up to 700 rs ticket reimbursement (For outstation candidate) Extra incentives Reach out for more information; 7005735636/7085219935 nagaland@talentacquaintance.com

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0.0 - 5.0 years

3 - 4 Lacs

Gurugram

Work from Office

Naukri logo

Dear Aspirants, Kickstart your career with a leading multinational BPO company. Make a meaningful impact and grow with our globally recognized organization. As a Customer Service Representative at our Jaipur, Rajasthan location, you will be essential in bringing a personal touch to our operations. Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Extra Perks: 14 Days Hotel Accommodation only (For outstation candidate) 10000 relocation bonus(4th month salary) (For outstation candidate) Up to 700 rs ticket reimbursement (For outstation candidate) Extra incentives Reach out for more information; 7005735636/7085219935 nagaland@talentacquaintance.com

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0.0 - 5.0 years

3 - 4 Lacs

Alwar

Work from Office

Naukri logo

Dear Aspirants, Kickstart your career with a leading multinational BPO company. Make a meaningful impact and grow with our globally recognized organization. As a Customer Service Representative at our Jaipur, Rajasthan location, you will be essential in bringing a personal touch to our operations. Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Extra Perks: 14 Days Hotel Accommodation only (For outstation candidate) 10000 relocation bonus(4th month salary) (For outstation candidate) Up to 700 rs ticket reimbursement (For outstation candidate) Extra incentives Reach out for more information; HR Karan - 7976071285 HR Suhaib - 9305559084

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0.0 - 5.0 years

3 - 4 Lacs

Jodhpur

Work from Office

Naukri logo

Dear Aspirants, Kickstart your career with a leading multinational BPO company. Make a meaningful impact and grow with our globally recognized organization. As a Customer Service Representative at our Jaipur, Rajasthan location, you will be essential in bringing a personal touch to our operations. Job location: Jaipur (Rajasthan) To escalate the queries of the customer via Chat/Email and Voice Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customers requirements and provide them satisfaction with the best resolution of their queries. Qualification: 12th and Above Good communication skill (Verbal & Written) Computer Knowledge Flexible (24/7) environment Extra Perks: 14 Days Hotel Accommodation only (For outstation candidate) 10000 relocation bonus(4th month salary) (For outstation candidate) Up to 700 rs ticket reimbursement (For outstation candidate) Extra incentives Reach out for more information; HR Karan - 7976071285 HR Suhaib - 9305559084

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0.0 - 5.0 years

4 - 5 Lacs

Jaipur

Work from Office

Naukri logo

Dear Aspirants, Launch your career with a prestigious multinational BPO company. Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad, Gujarat. you will play a vital role in adding a human touch to our business. Option; 1 (Internaitonal Voice Sales Support Specialist) Work From office - Ahmedabad Starting CTC: INR 38,000 per month Maximum CTC: INR 44,000 per month Require minimum 1 year documentary experince (Offer letter. and Experience letter mandatory) Option; 2 (Internaitonal Chat - Service Process - 100% Non Voice) WFO/WFH-Hybrid Work From Office for 6 months at the Ahmedabad site. After this period, the company will evaluate if the candidate can work independently without supervision before allowing them to work from home. Starting CTC: INR 23,200 per month Maximum CTC: INR 32,000 per month Housing benefit: INR 6,000 per month while working on-site. This benefit will not be provided once the candidate transitions to remote work. Option; 3 (International Chat - Sales Process - 100% Non Voice) Work From Office Permanent Starting CTC: INR 26,000 per month Maximum CTC: INR 35,000 per month Profile: International Customer Operation - Voice/Chat/Sales/Service Process - (Depends upon interview) Role & responsibilities As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support. Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction. Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately. Resolve customer issues and complaints effectively while ensuring a positive customer experience. Preferred candidate profile Excellent written communication skills in English. Qualification- Any Graduate/12th pass/10+3 Years Diploma Willingness to work in rotational shifts, including night shifts and weekends. Perks and benefits 5 days working with rotational week off. Competitive salary with performance-based incentives. Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits. Free Cab facility for night shifts. Overtime and night shift allowances (subject to business requirements). Subsidized Meals Opportunity to work in a fast-paced, dynamic environment. Professional development and growth opportunities. Maternity Leaves/Paternity Leaves benefits Reach out for more information; HR Harish: 9521887458

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0.0 - 5.0 years

4 - 5 Lacs

Vadodara

Work from Office

Naukri logo

Dear Aspirants, Launch your career with a prestigious multinational BPO company. Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad, Gujarat. you will play a vital role in adding a human touch to our business. Option; 1 (Internaitonal Voice Sales Support Specialist) Work From office - Ahmedabad Starting CTC: INR 38,000 per month Maximum CTC: INR 44,000 per month Require minimum 1 year documentary experince (Offer letter. and Experience letter mandatory) Option; 2 (Internaitonal Chat - Service Process - 100% Non Voice) WFO/WFH-Hybrid Work From Office for 6 months at the Ahmedabad site. After this period, the company will evaluate if the candidate can work independently without supervision before allowing them to work from home. Starting CTC: INR 23,200 per month Maximum CTC: INR 32,000 per month Housing benefit: INR 6,000 per month while working on-site. This benefit will not be provided once the candidate transitions to remote work. Option; 3 (International Chat - Sales Process - 100% Non Voice) Work From Office Permanent Starting CTC: INR 26,000 per month Maximum CTC: INR 35,000 per month Profile: International Customer Operation - Voice/Chat/Sales/Service Process - (Depends upon interview) Role & responsibilities As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support. Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction. Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately. Resolve customer issues and complaints effectively while ensuring a positive customer experience. Preferred candidate profile Excellent written communication skills in English. Qualification- Any Graduate/12th pass/10+3 Years Diploma Willingness to work in rotational shifts, including night shifts and weekends. Perks and benefits 5 days working with rotational week off. Competitive salary with performance-based incentives. Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits. Free Cab facility for night shifts. Overtime and night shift allowances (subject to business requirements). Subsidized Meals Opportunity to work in a fast-paced, dynamic environment. Professional development and growth opportunities. Maternity Leaves/Paternity Leaves benefits Reach out for more information; HR Harish: 9521887458

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0.0 - 5.0 years

4 - 5 Lacs

Ahmedabad

Work from Office

Naukri logo

Dear Aspirants, Launch your career with a prestigious multinational BPO company. Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad, Gujarat. you will play a vital role in adding a human touch to our business. Option; 1 (Internaitonal Voice Sales Support Specialist) Work From office - Ahmedabad Starting CTC: INR 38,000 per month Maximum CTC: INR 44,000 per month Require minimum 1 year documentary experince (Offer letter. and Experience letter mandatory) Option; 2 (Internaitonal Chat - Service Process - 100% Non Voice) WFO/WFH-Hybrid Work From Office for 6 months at the Ahmedabad site. After this period, the company will evaluate if the candidate can work independently without supervision before allowing them to work from home. Starting CTC: INR 23,200 per month Maximum CTC: INR 32,000 per month Housing benefit: INR 6,000 per month while working on-site. This benefit will not be provided once the candidate transitions to remote work. Option; 3 (International Chat - Sales Process - 100% Non Voice) Work From Office Permanent Starting CTC: INR 26,000 per month Maximum CTC: INR 35,000 per month Profile: International Customer Operation - Voice/Chat/Sales/Service Process - (Depends upon interview) Role & responsibilities As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support. Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction. Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately. Resolve customer issues and complaints effectively while ensuring a positive customer experience. Preferred candidate profile Excellent written communication skills in English. Qualification- Any Graduate/12th pass/10+3 Years Diploma Willingness to work in rotational shifts, including night shifts and weekends. Perks and benefits 5 days working with rotational week off. Competitive salary with performance-based incentives. Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits. Free Cab facility for night shifts. Overtime and night shift allowances (subject to business requirements). Subsidized Meals Opportunity to work in a fast-paced, dynamic environment. Professional development and growth opportunities. Maternity Leaves/Paternity Leaves benefits Reach out for more information; HR Harish: 9521887458

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0.0 - 5.0 years

2 - 5 Lacs

Jaipur

Work from Office

Naukri logo

Dear Aspirants, Kickstart your career with a renowned multinational BPO company. Make an impact and begin a fulfilling career with our award-winning global organization. As a Chat Customer Service Representative at our Ahmedabad, Gujarat office, you'll play a crucial role in bringing a personal touch to our business. Option 1: International Customer Operations (Jaipur) Qualification: 12th pass with excellent English communication skills CTC: 27,000 to 38,000 (Depending on interview performance) Benefits: 14 days of hotel accommodation & relocation assistance up to 10,000 Option 2: Customer Service Executive (Indore) Qualification: 12th pass with excellent English communication skills CTC: 16,000 to 30,000 (Depending on interview performance) Option 3: International Voice Sales Support Specialist (Work from Office - Ahmedabad) Starting CTC: 38,000 per month Maximum CTC: 44,000 per month Requirements: Minimum 1 year of documented experience (Offer letter and Experience letter mandatory) Option 4: International Chat - Service Process (100% Non-Voice) WFO/WFH-Hybrid Work From Office for the first 6 months at the Ahmedabad site. After this period, the company will assess your ability to work independently before approving work-from-home. Starting CTC: 23,200 per month Maximum CTC: 32,000 per month Housing benefit: 6,000 per month during on-site work. This benefit will not apply once you transition to remote work. Profile: International Customer Operations - Voice/Chat Process (Role assignment depends on interview performance) Role & Responsibilities: As an Online Chat Executive, you will be responsible for delivering outstanding customer service through live chat support. Your primary responsibility is to address customer queries and issues efficiently while ensuring high levels of customer satisfaction. Provide real-time assistance to customers via chat, promptly and accurately addressing their concerns. Resolve customer complaints and issues effectively, ensuring a positive customer experience. Preferred Candidate Profile: Excellent written communication skills in English. Qualification: Graduate/12th pass/10+3 Years Diploma Willingness to work in rotational shifts, including nights and weekends. Perks & Benefits: 5-day work week with rotational days off. Competitive salary with performance-based bonuses. Health, Medi-claim, and Personal Accident insurance, Provident Fund, Gratuity, and additional benefits. Free transportation for night shifts. Overtime and night shift allowances (subject to business needs). Subsidized meals. Opportunity to thrive in a dynamic, fast-paced environment. Professional growth and development opportunities. Maternity/Paternity leave benefits.

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0.0 - 5.0 years

2 - 5 Lacs

Ahmedabad

Work from Office

Naukri logo

Dear Aspirants, Kickstart your career with a renowned multinational BPO company. Make an impact and begin a fulfilling career with our award-winning global organization. As a Chat Customer Service Representative at our Ahmedabad, Gujarat office, you'll play a crucial role in bringing a personal touch to our business. Option 1: International Customer Operations (Jaipur) Qualification: 12th pass with excellent English communication skills CTC: 27,000 to 38,000 (Depending on interview performance) Benefits: 14 days of hotel accommodation & relocation assistance up to 10,000 Option 2: Customer Service Executive (Indore) Qualification: 12th pass with excellent English communication skills CTC: 16,000 to 30,000 (Depending on interview performance) Option 3: International Voice Sales Support Specialist (Work from Office - Ahmedabad) Starting CTC: 38,000 per month Maximum CTC: 44,000 per month Requirements: Minimum 1 year of documented experience (Offer letter and Experience letter mandatory) Option 4: International Chat - Service Process (100% Non-Voice) WFO/WFH-Hybrid Work From Office for the first 6 months at the Ahmedabad site. After this period, the company will assess your ability to work independently before approving work-from-home. Starting CTC: 23,200 per month Maximum CTC: 32,000 per month Housing benefit: 6,000 per month during on-site work. This benefit will not apply once you transition to remote work. Profile: International Customer Operations - Voice/Chat Process (Role assignment depends on interview performance) Role & Responsibilities: As an Online Chat Executive, you will be responsible for delivering outstanding customer service through live chat support. Your primary responsibility is to address customer queries and issues efficiently while ensuring high levels of customer satisfaction. Provide real-time assistance to customers via chat, promptly and accurately addressing their concerns. Resolve customer complaints and issues effectively, ensuring a positive customer experience. Preferred Candidate Profile: Excellent written communication skills in English. Qualification: Graduate/12th pass/10+3 Years Diploma Willingness to work in rotational shifts, including nights and weekends. Perks & Benefits: 5-day work week with rotational days off. Competitive salary with performance-based bonuses. Health, Medi-claim, and Personal Accident insurance, Provident Fund, Gratuity, and additional benefits. Free transportation for night shifts. Overtime and night shift allowances (subject to business needs). Subsidized meals. Opportunity to thrive in a dynamic, fast-paced environment. Professional growth and development opportunities. Maternity/Paternity leave benefits.

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Exploring Voice Jobs in India

The voice job market in India is thriving with a growing demand for professionals skilled in voice technologies. From call centers to voice recognition software development, there are numerous opportunities for job seekers in this field.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Chennai
  4. Mumbai
  5. Delhi

These cities are known for their active hiring in voice-related roles, offering a variety of job opportunities for individuals looking to start or advance their careers in this field.

Average Salary Range

The average salary range for voice professionals in India varies based on experience and location. Entry-level positions can start at around INR 3-4 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

In the voice job sector, a typical career path may include roles such as Voice Support Specialist, Voice Engineer, Voice Architect, and Voice Manager. Professionals can progress from junior positions to senior roles, eventually leading teams and projects in the voice technology domain.

Related Skills

In addition to expertise in voice technologies, professionals in this field may benefit from skills such as communication, problem-solving, customer service, and knowledge of related technologies like AI and machine learning.

Interview Questions

  • What is the difference between analog and digital voice communication? (basic)
  • Can you explain how voice recognition technology works? (medium)
  • How do you handle difficult customers in a voice support role? (medium)
  • What tools and software have you used for voice analysis and troubleshooting? (advanced)
  • Describe a challenging voice project you worked on and how you overcame obstacles. (advanced)
  • How do you stay updated with the latest trends and developments in voice technology? (basic)
  • What are some common voice quality issues and how do you address them? (medium)
  • Can you walk us through your process for designing a voice user interface? (advanced)
  • How do you ensure data security and privacy in voice applications? (medium)
  • What is your experience with integrating voice technology with other systems and platforms? (medium)
  • Explain the concept of voice biometrics and its applications in security. (advanced)
  • How do you approach testing and quality assurance for voice applications? (medium)
  • Have you worked with natural language processing (NLP) in voice applications? (medium)
  • How do you prioritize and manage multiple voice projects simultaneously? (basic)
  • What are the key considerations when designing a multilingual voice application? (advanced)
  • How do you troubleshoot network issues affecting voice quality in real-time communication? (medium)
  • Can you discuss a successful voice project you led from conception to implementation? (advanced)
  • How do you collaborate with cross-functional teams to develop voice solutions? (basic)
  • What are the challenges of integrating voice technology with legacy systems? (medium)
  • Describe a time when you had to quickly adapt to changes in voice technology requirements. (basic)
  • How do you approach user testing and feedback collection for voice interfaces? (medium)
  • What strategies do you use to optimize voice recognition accuracy and performance? (medium)
  • Have you worked on voice applications for IoT devices? If so, what challenges did you face? (advanced)
  • How do you ensure compliance with voice technology regulations and standards? (basic)

Closing Remark

As you navigate the competitive landscape of voice jobs in India, remember to showcase your skills, experience, and passion for this field during interviews. Stay updated with industry trends, practice your technical skills, and approach each opportunity with confidence. Best of luck in your job search!

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