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1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
The main responsibility in this role involves making outbound cold calls to debtors and identifying the right party contacts (RPC). It is crucial to accurately document call dispositions on the dialers used for outbound calling to ensure proper segregation of debtor contact lists, including right party contacts, wrong numbers, callbacks, answering machines, etc. Engaging in voice interactions with right-party contact debtors to generate collection-qualified leads is also a key aspect of the job. Collaboration with the collections team is essential to facilitate live transfers or appointment fixing for collection-qualified leads to enable conversion attempts. Timely follow-up on collection qu...
Posted 3 months ago
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