Senior Engineer-Communications Franklin Templeton Investments

10.0 - 14.0 years

0 Lacs

hyderabad, telangana

On-site

As a Senior Engineer in the Communications group at Franklin Templeton Investments, your primary responsibility will be to ensure the stability of Data & Voice infrastructure across 100+ global offices. You will provide operational support and vendor oversight for Voice & Data infrastructure, playing a crucial role in supporting businesses and employees worldwide. Specifically, you will be based at the Franklin Hyderabad office. Your key responsibilities will include: - Leading the Contact center & Voice Infrastructure environment - Managing and enhancing the infrastructure in line with operational practices - Defining and enforcing standards for operation - Overseeing vendor performance to ...

Posted 1 week ago

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Senior Engineer-Communications Franklin Templeton India

10.0 - 14.0 years

0 Lacs

hyderabad, telangana

On-site

As a Senior Engineer in the Communications group at Franklin Templeton Investments, your primary responsibility will be to ensure the stability of Data & Voice infrastructure across 100+ offices globally. This includes providing operational support and vendor oversight for the Voice & Data infrastructure at office locations throughout the organization. Specifically, you will be based in the Franklin Hyderabad office. Your key responsibilities in this role will include: - Working in partnership with the broader Technology teams to support the Genesys contact environment - Leading the migration and consolidation of multiple contact center environments - Managing the infrastructure following es...

Posted 1 month ago

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