BPO- English Voice process LeadSense Media India Pvt Ltd

1.0 - 5.0 years

0 Lacs

chennai, tamil nadu

On-site

The role requires you to possess English language proficiency as a mandatory skill. Your main responsibilities will include handling calls on the leads generated, conducting regular follow-ups with potential clients, and converting telephonic inquiries into admissions. An attractive salary and bonuses will be offered based on your work experience and performance. Desirable qualifications for this position include being a graduate in any discipline, having excellent communication skills, and preferably having one year of voice experience. If you are interested in this position, please contact us at 90439 70288 or 8438915188. This is a full-time, permanent position with benefits such as cell p...

Posted 3 weeks ago

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Merchant Service Advisor Barclays

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Merchant Service Advisor at Barclays, you will embark on a transformative journey where you play a pivotal role in managing operations within a business area and maintaining processes with risk management initiatives. Taking ownership of your work, you will provide first-class support to clients with expertise and care. The ideal candidate for this role will possess excellent communication skills, a problem-solving mindset, and a strong commitment to resolving complaints in a professional and timely manner. Proven experience in banking operations in Backoffice, Process experience in Chargeback, Account maintenance, along with voice experience and customer service skills are essential. A...

Posted 1 month ago

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Assistant Manager EXL IT service management

0.0 years

0 Lacs

Pune, Maharashtra, India

On-site

POSITION: Assistant Manager (Band B1) PROCESS: Confidential DEPARTMENT: Confidential NUMBER OF POSITIONS: 1 LOCATION: Pune CRITERIA: Voice Experience mandatory ROLES & RESPONSIBLITIES: .Manage the Calls ,Chats and Email operations with the desired efficiency and effectiveness .Ensure relevant processes are followed on the operational floor .Manage day-to-day planning, thus ensuring that the teams consistently deliver the agreed SLAs .Liaise with Business Planning & MI team where required for resource planning and optimum utilization .Manage and optimize workflows (pipeline and individual work queues) .Participate in regular calls with the client to understand expectations, seek feedback to r...

Posted 2 months ago

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