1 Voice Components Jobs

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

Zensar Technologies logo
IVR Business Analyst Zensar Technologies

0.0 years

0 Lacs

pune, maharashtra, india

On-site

Job Description Creation of functional requirements based on business/client/end user needs Experience in technical writing Experience working on large/complex projects Ability to communicate with engineers on requirements and expected outcomes Familiarity with voice components and/or contact center practices/procedures IVR knowledge of call flows, automation, self service IVR, Complex ACD testing (both speech and DTMF) Automation testing using Cyara or similar tools Smoke testing, System integration testing, regression testing Creation of Visio call flows, both detailed and high level based off User interface documentation

Posted 4 weeks ago

AI Match Score
Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store

Featured Companies

View All Companies