1.0 - 3.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Job Description: Training & Development Delivery work focuses on delivering/providing training for the general workforce and targeted functional/technical areas including: Train new Customer Service Executives in the area of Voice and Accent Neutralization, Customer Service Skills and Cultural Sensitization Conducting regular refresher sessions to improve or maintain the core skills of the customer service executives on the operation floor. Carry out voice coaching activities for the process to maximize the effectiveness of the executives. Provide support in creation of training modules. Mentor and groom new team members Measure performance of the team by preparing team score cards. Desired ...

Posted 3 weeks ago

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Voice & Accent Trainer Flair It Group

4.0 - 7.0 years

14 - 17 Lacs

Hyderabad

Work from Office

Key Responsibilities: Voice and Accent Training: Develop and deliver comprehensive training programs to improve voice clarity, accent neutralization, and communication skills. Conduct assessments to identify training needs and customize plans for individuals. Provide feedback and coaching to improve pronunciation, intonation, and speech fluency. Utilize various training methods, including workshops, one-on-one sessions, and audiovisual aids. Product Training: Develop training materials for new and existing products, focusing on operational functions and features. Conduct product training sessions to ensure employees understand product functionalities and benefits. Collaborate with product te...

Posted 5 months ago

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