4.0 - 7.0 years

14 - 17 Lacs

Hyderabad

Work from Office

Key Responsibilities: Voice and Accent Training: Develop and deliver comprehensive training programs to improve voice clarity, accent neutralization, and communication skills. Conduct assessments to identify training needs and customize plans for individuals. Provide feedback and coaching to improve pronunciation, intonation, and speech fluency. Utilize various training methods, including workshops, one-on-one sessions, and audiovisual aids. Product Training: Develop training materials for new and existing products, focusing on operational functions and features. Conduct product training sessions to ensure employees understand product functionalities and benefits. Collaborate with product teams to stay updated on changes and updates. Provide ongoing support to ensure employees can effectively use products. Assessment and Feedback: Conduct regular assessments to evaluate training effectiveness. Provide constructive feedback to employees, highlighting areas for improvement. Monitor progress and adjust training plans as needed. Quality Assurance: Ensure adherence to quality standards in communication skills. Monitor customer interactions to identify areas for improvement. Implement quality assurance measures to maintain communication standards. Documentation and Reporting: Maintain accurate records of training sessions and assessments. Prepare regular reports on training effectiveness. Provide insights and recommendations for improvement. Qualifications and Skills: Bachelor's degree in Communication, Linguistics, Education, or related field. 4 to 7 years of experience as a Voice and Accent Trainer. Strong knowledge of phonetics, phonology, and language structures. Experience in designing and delivering product training programs. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and training software/tools. Certification in voice coaching or accent reduction is a plus. Additional Requirements: Flexibility to work in shifts and accommodate training schedules. Passion for continuous learning and self-improvement.

Posted 2 months ago

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