14 Voice Calling Jobs

Requirements : Minimum 6 months experience in Sales or Customer Service (Voice Process) Freshers can also apply Fluency in English and Hindi is mandatory Excellent communication and interpersonal skills Immediate joiners preferred Only Graduates

The O2C Collection Manager position at WNS (Holdings) Limited requires a deep understanding of Order-to-Cash (O2C) processes. As the O2C Collection Manager, your key responsibilities will include leading and overseeing the Credit and Collections functions, which involve tasks such as Voice calling, Dispute management, Customer account reconciliation, and bad debt reserve analysis. It will be essential to ensure that Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met while focusing on continuous improvement initiatives. Your role will also involve managing the collections portfolio with a strong emphasis on customer centricity and a clear understanding ...

As an AR Caller in the RCM Cycle within the US Health Care industry, you will be responsible for voice calling to US Insurance companies. Your primary role will involve handling denial management, particularly with Dental claims. You should possess a minimum of 1 year of experience in AR Calling and Denial Management. It is essential to have a comprehensive understanding of the Revenue Cycle Management (RCM) process and medical billing terminology. Your proficiency in resolving billing inquiries and claim denials will be crucial in this role. Your troubleshooting skills should be excellent, and you must be adept at using MS Office applications. Effective communication and interpersonal skill...

As a Collector at WNS (Holdings) Limited, you will be responsible for applying your functional knowledge to the order-to-cash process. You will independently handle tasks such as collections and cash application, ensuring compliance with specific client processes in terms of Turnaround Time (TAT) and accuracy. SAP experience is mandatory for this role. Your key responsibilities will include voice calling, dispute management, customer account reconciliation, and maintaining a high level of customer orientation. You will be expected to understand client expectations, strive to improve performance on Service Level Agreements (SLAs), and effectively communicate any issues or proposed resolutions...

* Wehire talent solutions* *UHC CHAT Process* Immediate joining Hiring for US Healthcare Chat process *Batch date - 18th August* Location - Thane *Quality*: C1 *Requirements*: HSC/Graduate with a minimum of 6 months or above of voice based in customer service *Excellent communication skills* *Salary* - 27k in hand *Shifts*: 24*7 rotational shifts *Week offs*: 5 days of working. Any 2 Rotational week offs For more details contact *Maitri- 9372883788*

As a part of the order-to-cash process, your role will involve understanding and applying the principles relevant to this process. You should be capable of independently handling tasks assigned to you, such as collections and cash application, ensuring compliance with specific client processes in terms of Turnaround Time (TAT) and accuracy. For collectors, your responsibilities will include voice calling, dispute management, and customer account reconciliation. As a cash applicator, you will be expected to carry out tasks like cash application, account reconciliation, dispute management, and optionally voice calling. It is preferable for you to have a clear understanding of debit and credit ...

Handle outbound/inbound calls for UK clients with professionalism and clarity.Address customer queries, provide accurate information, and resolve issues effectively.Maintain call logs, update CRM systems. Contact -Sunny 7017379244 Required Candidate profile Excellent verbal communication skills in English (mandatory) Willingness to work in night shifts Basic computer knowledge and typing skills Strong interpersonal skills & a problem-solving attitude

Handle outbound/inbound calls for US clients with professionalism and clarity.Address customer queries, provide accurate information, and resolve issues effectively.Maintain call logs, update CRM systems, and follow company protocols. Required Candidate profile Excellent verbal communication skills in English (mandatory) Willingness to work in night shifts Basic computer knowledge and typing skills Strong interpersonal skills & a problem-solving attitude

Job Description Roles and Responsibilities Booking Journal Entries basis bank statements and client Preparation of Bank Reconciliation and maintaining the respective financial logs Prepare monthly financial reporting package for the Hedge Funds, including the determination of Net Asset Value and prepare the Statement of Asset and Liabilities and Profit and Loss Statement Ensuring fund income and expenses, including management and performance fees, are accrued for and are in accordance with relevant accounting standards. Accurate and timely processing of all capital activities including calls and distributions, transfers, rollups, capital commitments and calls. Derive pricing for portfolio in...

Hiring for Banking Voice Location: Malad / Thane (Mumbai) Process Type: Inbound Customer Service (Voice) Job Description: Join one of the world's leading financial institutions in a dynamic Customer Service Voice Process role. You'll be responsible for assisting customers with their banking-related queries, ensuring high levels of satisfaction and service quality. Eligibility Criteria: Education: HSC / Graduate Experience: Minimum 1 year of experience in BPO/Customer Service is mandatory CIBIL Score: Must be above 650 Availability: Immediate joiners only Shift: Rotational shifts (Night shifts included) Work Days: 5 days working, 2 rotational offs Mode: Work from Office Salary & Benefits: In-...

Position: Customer Service Executive Voice Process Location: [Insert Location, e.g., Bangalore] Shift: UK Rotational Shifts (5 Days Work, 2 Rotational Offs) Salary: [As per company norms] Transport: 2-Way Cab Facility Provided Education: Undergraduates, Graduates, and Postgraduates (Not pursuing regular education) Experience: Freshers & Experienced Candidates Welcome Employment Type: Full-Time Job Overview: We are hiring for Customer Service Executives to handle international voice-based customer support . The ideal candidate should have excellent spoken English, a customer-centric attitude, and the ability to work in UK rotational shifts. Key Responsibilities: Handle inbound and outbound vo...

Handle inbound outbound voice calls to address customer inquiries concerns Provide clear effective communication to resolve customer issues Maintain high standards of service quality Log interactions and update case notes accurately in CRM systems Required Candidate profile Adhere to shift schedules meet individual performance targets Collaborate with team leads and quality analysts for process improvement Follow company policies, data privacy Excellent communication Perks and benefits Perks and Benefits

As a Patient Relationship Officer at our Gurgaon, Sector 49 location, you will play a crucial role in ensuring the well-being of our patients and maintaining excellent relationships with them. Your responsibilities will include making outbound calls to patients, following up on their health and medication needs, handling inquiries and complaints, and updating patient records in the CRM system. Your empathetic communication skills, problem-solving abilities, and proactive listening approach will be key to your success in this role. Working six days a week with Sundays off, you will be expected to engage with patients effectively, address their concerns, and provide necessary information and s...

Role Overview: We are looking for a hands-on Customer Care Team Leader who can guide a team of customer care executives while ensuring every interaction reflects our brand promise. Your role will be crucial in driving customer happiness, retention, and loyalty. An opportunity to grow with a rising niche consumer brand. Key Responsibilities: Lead and mentor a team of customer care executives (calls, WhatsApp, social media DMs, and emails). Monitor team KPIs including First Response Time (FRT), Resolution Time, CSAT, and Escalation Rate. Personally handle escalated cases to ensure customer delight. Conduct weekly coaching sessions and feedback huddles. Collaborate with Operations, Dispatch, an...