9 Voice Calling Jobs

As a part of the order-to-cash process, your role will involve understanding and applying the principles relevant to this process. You should be capable of independently handling tasks assigned to you, such as collections and cash application, ensuring compliance with specific client processes in terms of Turnaround Time (TAT) and accuracy. For collectors, your responsibilities will include voice calling, dispute management, and customer account reconciliation. As a cash applicator, you will be expected to carry out tasks like cash application, account reconciliation, dispute management, and optionally voice calling. It is preferable for you to have a clear understanding of debit and credit transactions, basic accounting knowledge, and familiarity with SAP. Your ability to comprehend client expectations and requirements is crucial. You should consistently strive to meet and exceed Service Level Agreements (SLAs) and customer deliverables, taking ownership of problem-solving and effectively communicating any issues or proposed solutions. Building and maintaining relationships with your line manager, colleagues, and stakeholders is essential. It is important that you have a clear understanding of your role, including the expectations set for you and the measurable outcomes. By aligning your efforts with the organization's overarching goals and fostering a collaborative spirit, you contribute to a positive work environment. You should be open to change management and adept at identifying and addressing anomalies or discrepancies in a structured manner. Effective communication is key, whether it's presenting information confidently, actively listening to others, or articulating your thoughts clearly. In summary, your role requires a Bachelor's degree in Commerce (B.Com) and entails proactive involvement in order-to-cash processes, client management, problem-solving, and effective communication to drive operational excellence and deliver value to our clients.,

Handle outbound/inbound calls for UK clients with professionalism and clarity.Address customer queries, provide accurate information, and resolve issues effectively.Maintain call logs, update CRM systems. Contact -Sunny 7017379244 Required Candidate profile Excellent verbal communication skills in English (mandatory) Willingness to work in night shifts Basic computer knowledge and typing skills Strong interpersonal skills & a problem-solving attitude

Handle outbound/inbound calls for US clients with professionalism and clarity.Address customer queries, provide accurate information, and resolve issues effectively.Maintain call logs, update CRM systems, and follow company protocols. Required Candidate profile Excellent verbal communication skills in English (mandatory) Willingness to work in night shifts Basic computer knowledge and typing skills Strong interpersonal skills & a problem-solving attitude

Job Description Roles and Responsibilities Booking Journal Entries basis bank statements and client Preparation of Bank Reconciliation and maintaining the respective financial logs Prepare monthly financial reporting package for the Hedge Funds, including the determination of Net Asset Value and prepare the Statement of Asset and Liabilities and Profit and Loss Statement Ensuring fund income and expenses, including management and performance fees, are accrued for and are in accordance with relevant accounting standards. Accurate and timely processing of all capital activities including calls and distributions, transfers, rollups, capital commitments and calls. Derive pricing for portfolio investments. Updating status reports. Cash Management-managing the daily cash flow of trades and monitoring fund cash-flows. Process incoming and outgoing cash movements related to capital activity Reporting-preparing bespoke reports to address client requests. Independently complete cash, portfolio and capital reconciliations and investigate and resolve any discrepancies Creation and maintenance of investor information including payment models and contacts.

Hiring for Banking Voice Location: Malad / Thane (Mumbai) Process Type: Inbound Customer Service (Voice) Job Description: Join one of the world's leading financial institutions in a dynamic Customer Service Voice Process role. You'll be responsible for assisting customers with their banking-related queries, ensuring high levels of satisfaction and service quality. Eligibility Criteria: Education: HSC / Graduate Experience: Minimum 1 year of experience in BPO/Customer Service is mandatory CIBIL Score: Must be above 650 Availability: Immediate joiners only Shift: Rotational shifts (Night shifts included) Work Days: 5 days working, 2 rotational offs Mode: Work from Office Salary & Benefits: In-hand Salary: ?35,000 Bonus: ?50,000 after completion of 6 months Perks: One-side transport provided Growth opportunity within the company International-level process exposure Process Type: 100% Inbound Voice Process Banking/Finance Domain Support Customer query resolution over calls Interested candidates can Call or WhatsApp on given no - 7304533683 Regards, HR.Spurthi Vibrantzz Management Services,

Position: Customer Service Executive Voice Process Location: [Insert Location, e.g., Bangalore] Shift: UK Rotational Shifts (5 Days Work, 2 Rotational Offs) Salary: [As per company norms] Transport: 2-Way Cab Facility Provided Education: Undergraduates, Graduates, and Postgraduates (Not pursuing regular education) Experience: Freshers & Experienced Candidates Welcome Employment Type: Full-Time Job Overview: We are hiring for Customer Service Executives to handle international voice-based customer support . The ideal candidate should have excellent spoken English, a customer-centric attitude, and the ability to work in UK rotational shifts. Key Responsibilities: Handle inbound and outbound voice calls to address customer inquiries and concerns Provide clear and effective communication to resolve customer issues Maintain high standards of service quality and professionalism Log interactions and update case notes accurately in CRM systems Adhere to shift schedules and meet individual performance targets Collaborate with team leads and quality analysts for process improvement Follow company policies, data privacy, and compliance protocols Required Skills: Excellent communication skills in English (verbal and written) Strong problem-solving abilities and a positive attitude Willingness to work in rotational shifts including weekends Basic computer knowledge and typing speed Customer-first approach and ability to remain calm under pressure Call 9342431049 9008837779 9972020050 9066794613 8151030036 Mon to Sat 9am to 6pm Or walkin White Horse Manpower Consultancy Private Limited #12 Office156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, (Exit of Commercial Street) Bangalore 560051.

Handle inbound outbound voice calls to address customer inquiries concerns Provide clear effective communication to resolve customer issues Maintain high standards of service quality Log interactions and update case notes accurately in CRM systems Required Candidate profile Adhere to shift schedules meet individual performance targets Collaborate with team leads and quality analysts for process improvement Follow company policies, data privacy Excellent communication Perks and benefits Perks and Benefits

As a Patient Relationship Officer at our Gurgaon, Sector 49 location, you will play a crucial role in ensuring the well-being of our patients and maintaining excellent relationships with them. Your responsibilities will include making outbound calls to patients, following up on their health and medication needs, handling inquiries and complaints, and updating patient records in the CRM system. Your empathetic communication skills, problem-solving abilities, and proactive listening approach will be key to your success in this role. Working six days a week with Sundays off, you will be expected to engage with patients effectively, address their concerns, and provide necessary information and support. A graduate degree, 2 years of voice calling experience, fluency in English and Hindi, and proficiency in maintaining customer records are essential requirements for this position. Your ability to handle patient complaints with patience and understanding will be crucial in pacifying any concerns they may have. In addition to a competitive salary, you will receive benefits such as Provident Fund (PF), Employee State Insurance (ESI), paid leaves, leave encashment, cell phone reimbursement, and health insurance. This full-time position offers a day shift schedule and requires your presence at the workplace in person. If you meet the qualifications and are ready to make a positive impact on the lives of our patients, we encourage you to apply before the application deadline on 30/08/2024. The expected start date for this position is 22/08/2024.,

Role Overview: We are looking for a hands-on Customer Care Team Leader who can guide a team of customer care executives while ensuring every interaction reflects our brand promise. Your role will be crucial in driving customer happiness, retention, and loyalty. An opportunity to grow with a rising niche consumer brand. Key Responsibilities: Lead and mentor a team of customer care executives (calls, WhatsApp, social media DMs, and emails). Monitor team KPIs including First Response Time (FRT), Resolution Time, CSAT, and Escalation Rate. Personally handle escalated cases to ensure customer delight. Conduct weekly coaching sessions and feedback huddles. Collaborate with Operations, Dispatch, and Product teams to resolve recurring customer issues. Analyze customer feedback to suggest improvements in product or service. Maintain team attendance, schedule adherence, and daily productivity. Prepare weekly reports on team performance and customer insights. What Were Looking For: 2-5 years of experience in customer care, with 1+ year leading a team (preferably in a consumer product or D2C brand). Strong grasp of customer service KPIs like CSAT, FRT, Resolution Time. Comfortable managing customer queries across phone, WhatsApp, social media, and emails. Excellent people management and coaching skills. Ability to stay calm and solution-oriented in high-pressure situations. Experience handling premium or brand-sensitive customers is a plus. Apply Now! If youre passionate about leading teams and turning every customer into a happy brand advocate, wed love to meet you! About Us 5minutes is into delivering fresh, preservative-free loaves daily across Mumbai. We’re redefining the bread distribution game with unmatched freshness, quality, taste and timing.