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AGM - Quality (Customer Experience) TELUS Digital

7.0 - 15.0 years

0 Lacs

noida, uttar pradesh

On-site

Role Overview: As a strategic and data-driven Quality Leader at our company, you will be responsible for overseeing the global quality function across international processes. Your deep expertise in quality frameworks, performance improvement, people leadership, and global stakeholder management will be key to your success in this role. Key Responsibilities: - Drive end-to-end Quality Strategy across multiple international business units. - Lead teams of Quality Managers/Analysts to deliver world-class customer experience. - Build and implement quality governance, audits, RCA, and continuous improvement initiatives. - Partner with global leaders to enhance process efficiency, compliance, and...

Posted 5 days ago

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