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3.0 - 5.0 years
6 - 8 Lacs
Bengaluru, Karnataka, India
On-site
Greeting from Star Secutech Pvt Ltd!!! Job Role: Specialist VNA Trainer Location: Bangalore Shift: US Shifts Work Dyas: 5 Days (Saturday & Sunday fixed off) EducationalQualifications: Any Graduate (Mandatory) Experience: At least 2 years of experience in the BPO setting. At least 1 year of trainer experience in the BPO setting as a V&A/ Pre-process trainer Communications Skills: Excellent oral & written English (CEFR Level = C1, High B2) Expert business and technical writing skills Computer Skills: Requirement: Expert in MS Office applications, especially with MS Excel, MS Word, Microsoft PowerPoint Able to facilitate courses/ modules using virtual classrooms platforms such as WebEx, Ms Teams, blackboard, etc. Preferred: Familiarity with Articulate 360, Adobe Photoshop, Macromedia Flash or similar software Project Management: Preferred Project Management Certification/ LEAN/ Green Belt Certification Training Delivery Expert Competency Level in facilitation and delivering training Expert in managing classes Training Needs Analysis Should be an expert in interpreting and assessing training and development needs of individual and teams to develop appropriate and effective training strategies to bridge identified gaps. Preferred certification Train the Trainer/ TEFL/ IELTS Interested candidates can DM or call to 9087726632 to initiate with the interview!!!
Posted 5 days ago
2.0 - 7.0 years
3 - 8 Lacs
Pune
Work from Office
Job Title: Voice and Accent Trainer Location: Pune Shift: Flexible with all Shifts Employment Type: Full-Time Job Summary: We are seeking an experienced Voice and Accent (V&A) Trainer to join our dynamic team. The ideal candidate will be responsible for enhancing communication skills, neutralizing accents, and improving customer service language proficiency. The role requires flexibility to work in rotational shifts and deliver impactful training across different levels. Key Responsibilities: Conduct Voice and Accent, Soft Skills, and Communication training for new hires and existing employees. Facilitate pre-process and on-floor coaching sessions to improve spoken English, pronunciation, grammar, and clarity. Identify training needs through performance data, assessments, and feedback. Develop customized training content, modules, and evaluation tools. Provide feedback and one-on-one coaching to agents with communication challenges. Monitor post-training performance and provide support to operations as needed. Requirements: Strong command of English with neutral or global accent. Excellent facilitation, presentation, and interpersonal skills. Willingness to work in rotational shifts , including nights and weekends. Call / whats app - 7420010192 Email- shweta.wali@ccubeconsultant.com
Posted 1 month ago
8.0 - 13.0 years
5 - 9 Lacs
Gurugram
Work from Office
Dear Candidate, We have an urgent requirement for Voice & Accent trainer for Gurgaon location. Below are the details Interested candidates can share their resumes on swati.gupta@niit.com or whatsapp on 9773902349. JD : The trainer should be able to deliver on the following: Should have core expertise in V&A Training. Floor support, Should have conducted V&A and Accent neutralization sessions. Know about training delivery and feedback techniques on communicative skills and soft skills in Australian V&A. Monitor calls and share feedback on CTQ parameters. Coaching the bottom quartile and showing an improvement in call & and email quality Well-versed in Soft Skill & VnA and training methodologies Floor Support experience. Exposure to Quality improvement Audits and Soft Skill Training Develop and formulate customer experience training curriculum, conduct group training and individual coaching and knowledge assessment to new and existing agents with the objective of ensuring superior and consistent service quality Utilize effective presentation and facilitation skills including creative training techniques and accelerated learning techniques using a variety of training delivery modalities in a classroom/virtual environment. Must have worked on Net promoter Score Shift Timings :US Shifts City:Gurgaon Mode : Classroom No of working Hours-5 days/ 10 hours Assignment duration -6 months extendable based on performance Start date Immediate
Posted 1 month ago
2.0 - 7.0 years
1 - 6 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for process Trainer / product Trainer Min 2 year exp as process Trainer package - 6.5LPA Gurgaon/Noida 6 days working Juhi - 8700597873 send cv on - hrjuhi.imaginators@gmail.com
Posted 2 months ago
3 - 8 years
5 - 11 Lacs
Noida, New Delhi, Gurugram
Work from Office
Requirement for L&D Trainer in Noida Trainer Should have exp in Corporate, working on L&D with HR Department Work from Office Min 4 Year exp is required in L&D Training Shift Timing-: 11:30 AM-8 PM or 1:30 PM-10 PM Call@9953262467 / 9205503253 Required Candidate profile Salary upto 11 LPA Excellent Communication Skills Experience of L&D Training for a Fintech or Investment Banking Industry is preferred email to deepak.sharma@shadowplacements.com
Posted 2 months ago
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