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1 - 6 years
6 - 6 Lacs
Chennai, Pune, Delhi NCR
Work from Office
Candidate should have minimum 1yr of experience working as a Communications trainer in a International BPO. Shift - Rotational Shifts Location - Vizag Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Swapna @ 7411718707 for more details.
Posted 3 months ago
1 - 6 years
4 - 6 Lacs
Pune, Bengaluru
Work from Office
Urgent Openings in Bangalore & Pune Leading BPO VNA Trainer// Communication Trainer Require minimum 1 Year Experience as VNA Trainer in BPO Require Excellent Communication Skills CTC UPTO 6.5LPA Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123 Role and Key Responsibilities: Build and sustain professional and communication skills for advisors in NHT Identify Learning needs of agents/ any other learners/ business as a learning consultant Design training curriculum using the principles of Instructional Design Work closely with the VA team to use materials (e.g. recorded calls) from businesses in training and to customize training according to the Project/process. Observe and evaluate trainee performance during real time training sessions. Track and maintain trainee attendance and trainee certification records for audit purposes. Initiate and participate in the projects of the team and the department Conduct refresher or stratified training batches on NHT modules Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion When not involved in batches, be willing to support National Command Center with the language assessments for hiring Key skills & knowledge: • Experience in customer care (voice & non-voice) oral and written • Excellent communication and presentation skills • Strong analytical and problem-solving skills • Ability to work independently and as part of a team • Ability to manage multiple projects and priorities simultaneously • Knowledge of ADDIE is mandatory Educational Qualification : Graduation in any discipline Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123
Posted 3 months ago
3 - 8 years
5 - 8 Lacs
Kochi
Work from Office
Company Description At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking at adding voice and accent or soft skills trainers with current industry practices to run new hire training and language enhancement training/coaching sessions end to end for our front-line associates. If you are an aspiring NHT trainer looking forward to new avenues and growth, do not miss this opportunity! Job Description Specialists in this role get to: Enable and guide: Deliver and evaluate soft & technical skills training on all aspects of client training. Create, facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge. Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting. Facilitate all aspects of floor-training and BQM training for the program. Supervise and coach learners in nesting & BQM type environments. Facilitate multi-hour product, behavioural or tool change type learning experiences. Oversee new hire progression and enhancement training. Provide feedback and implement appropriate solutions. Coach and give feedback to trainees to help them fulfil performance metrics. Impact the bottom line: Fill out accurate reports. Strengthen relationships: Establish and maintain communication with clients and / or team members. Understand needs, resolve issues and meet company expectations. Be the point of contact: Handle phone calls and transactions for the program. Qualifications Our most successful candidates will have: - Earned a bachelors degree in any field - Minimum 2 years of work experience as a trainer - Excellent working knowledge on Microsoft Office applications (Excel, PowerPoint, Word and Outlook) - Strong English verbal and written communication skills - Excellent knowledge in facilitation, both onsite and virtual. Comfortable in developing solutions and individual improvements - Willingness and ability to work in a shifts as per the requirement.
Posted 3 months ago
0 - 5 years
3 - 6 Lacs
Pune, Kolkata
Work from Office
Candidates/ Trainers with Excellent Fluent English should apply. Can give Training on Grammar/ Tenses/ Phonics/ Sounds/ Subject Verb Agreement/Empathy/ Customer Service Training US Shifts/ UK Shifts Call 8447780697 send CV monu@creativeindians.com
Posted 3 months ago
5 - 9 years
7 - 11 Lacs
Bengaluru
Work from Office
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivitys R&D/Product Development Engineering Teams conceive original ideas for new products, introduce them into practice. They are responsible for product development, and qualification from market definition through production and release; assist in the qualification of suppliers for new products to ensure suppliers deliver quality parts, materials, and services for new or improved manufacturing processes; conduct feasibility studies, testing on new and modified designs; direct and support detailed design, testing, prototype fabrication and manufacturing ramp. The R&D/Product Development Engineering Teams provide all required product documentation including, but not limited to, Solid Model, 2D/3D production drawings, product specifications, and testing requirements. They create and modify detailed drawings and drafting or conceptual models from layouts, rough sketches or notes and contribute to design modifications to facilitate manufacturing operation or quality of product. Typical fields of expertise include: materials, mechanics and systems, electrical, optics, chemistry, software, automation systems, packaging, testing and measurement, and manufacturing of electrical, mechanical and electronic components, products, and their integration into systems. Responsbilties: Drive SI design, simulation, and validation for next-gen high-speed interconnects (112G/224G PAM4, PCIe Gen6/7, Co-Packaged Optics) through the product development cycle. Conducting SI COE analysis, including o Performing signal integrity simulations and analysis for high-speed interconnect product development. This includes determining the correct simulation methodology and setup to use, as well as a good understanding of the criteria for each interface. o Modeling the connector with the consideration of manufacture impact and application impact. o Providing solutions to the SI challenges. This includes identifying the problems, making research plan, developing new technologies, and training and sharing the findings to the SI community. Develop novel interconnect solutions by optimizing mating interfaces, lead frames, and PCB transitions for resonance-free, low-loss performance. Enhance bulk cable design & termination techniques to minimize skew, impedance mismatches, and signal degradation. Advance high-frequency testing methodologies beyond 67 GHz with innovative non-PCB-based test fixtures. Utilize AI & big data analytics for predictive SI modeling, auto-routing, and performance optimization. Optimize material selection & electromagnetic design to improve noise isolation, signal integrity, and high-frequency response. Collaborate with NPD teams & industry partners to influence SI strategies, technology roadmaps, and next-gen product designs. Represent TE at industry forums (IEEE, OIF, PCI-SIG, etc.) and contribute to next-gen SI standards. Should have total work experience of 3-8+years. Minimum of 5+ years of work experience in a signal integrity engineering role or related experience Minimum of 3+ years of work experience in connector development - Experience with interconnect design or experience with connector &/or cable/cable assembly design (high speed twinax cables, direct attach copper (DAC) cables) Demonstrated experience using Signal integrity analysis tools (Agilent ADS, Ansys HFSS or equivalent, 3D modeling tools) and testing equipment (including VNA, TDR and BERT). A solid understanding of statistical analysis and AI training. A solid understanding of SI knowledge, including electromagnetic theory and electrical circuit behavior Strong analytical capabilities to interpret simulation and lab data to identify issues and provide solutions to fix identified problem. Familiarity with printed circuit board design, fabrication and assembly. Familiar with material, manufacturing process, and manufacture inspection. Familiar with at least one programming language, such as Matlab, python, C++, VB, etc. Excellent verbal and written communication skills Ability to work in a global environment able to accommodate varying time zones, fluent in English (verbal/written), able to collaborate with individuals across geographies DESIRED SKILLS Printed circuit board design (proficient in Altium a PLUS), fabrication and assembly (AutoCAD) Communication systems (high-speed servers, switches, routers, storage) Signal conditioning techniques (equalization, amplification) SixSigma methodologies or other strong data analytics background a PLUS. Experience in project leadership, especially as it applies across design, development & manufacturing teams Direct customer design and support experience Application and test knowledge of high-speed devices and equalization techniques Design experience with high-speed servers, switches, routers, storage, antenna, RF front end or similar systems Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Posted 3 months ago
2 - 4 years
1 - 3 Lacs
Gurgaon
Work from Office
Job Description: Voice and Accent Coach Job Title: Voice and Accent Coach Reporting to: Training Manager Department: Operations Location: Gurgaon Responsibilities: "To leverage my extensive knowledge and experience in industry to train and develop individuals in various processes, ensuring adherence to standards, enhancing productivity, and fostering a culture of continuous improvement within the organization." Job Objective: Key Roles/ Key Responsibility Areas include but are not limited to: - Experience in V&A Coaching and soft skills - Experience in ITES desired - Excellent verbal and written communication skills in English - Experience in training and teaching English speaking skills in a corporate environment - Demonstrated experience in making individuals comfortable and relaxed when training - Experience in working effectively with a diverse group of learners Education: - A bachelor's degree - A degree or diploma in Communication, Linguistics, Education or a related field is a plus - Excellent interpersonal and team management skills Experience: Experience: 3+ years
Posted 3 months ago
1 - 6 years
4 - 6 Lacs
Pune, Bengaluru
Work from Office
Urgent Openings in Bangalore , Pune & Vizag Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Fresher can also apply with Excellent communication Skills Require Excellent Communication Skills CTC UPTO 6.5LPA based on Last CTC Shifts 24*7 Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123 Role and Key Responsibilities: Build and sustain professional and communication skills for advisors in NHT Identify Learning needs of agents/ any other learners/ business as a learning consultant Design training curriculum using the principles of Instructional Design Work closely with the VA team to use materials (e.g. recorded calls) from businesses in training and to customize training according to the Project/process. Observe and evaluate trainee performance during real time training sessions. Track and maintain trainee attendance and trainee certification records for audit purposes. Initiate and participate in the projects of the team and the department Conduct refresher or stratified training batches on NHT modules Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion When not involved in batches, be willing to support National Command Center with the language assessments for hiring Key skills & knowledge: • Experience in customer care (voice & non-voice) oral and written • Excellent communication and presentation skills • Strong analytical and problem-solving skills • Ability to work independently and as part of a team • Ability to manage multiple projects and priorities simultaneously Educational Qualification : Graduation in any discipline Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123
Posted 3 months ago
0 - 5 years
3 - 4 Lacs
Pune, Pimpri-Chinchwad, kharadi
Work from Office
Role & responsibilities This is an international voice process. We are looking for candidates who have a good command on the English Language. This is customer service US Collection Process and it will be a night shift. Perks and benefits Salary up to 40000 + incentives + cabs two ways
Posted 3 months ago
2 - 7 years
4 - 6 Lacs
Hyderabad
Work from Office
Must Have 2 Years exp in Communication Trainer International Bpo Domain Skills- Voice & accent trainer, Language training, VNA, Soft skill trainer Hyderabad CTC- 6 LPA 24/7 Shifts Work from office 5 days working Graduate Contact- Neha (9509529566)
Posted 3 months ago
3 - 8 years
10 - 12 Lacs
Gurgaon
Work from Office
Hello Job Enthusiasts! We are inviting applications for Voice and Accent Trainer to support our digital marketing process in a leading BPO based in Gurgaon Job Title: Voice and Accent Trainer Location: Sector 48, Gurgaon Budget: Up to 12 LPA Job Summary: We are looking for a certified Voice and Accent Trainer to design and deliver training programs that enhance the communication skills of our agents. The ideal candidate will have a strong background in voice and accent training, excellent communication skills, and the ability to work with diverse groups. Key Responsibilities: - Design and deliver voice and accent training programs for agents to improve their communication skills - Assess agents' communication skills and provide feedback for improvement - Develop and maintain training materials, including manuals, presentations, and assessments - Conduct needs analysis to identify training requirements and develop customized training programs - Collaborate with operations teams to ensure training programs align with business objectives - Monitor and evaluate the effectiveness of training programs and make recommendations for improvement - Maintain accurate records of training activities, including attendance, assessment results, and feedback Requirements: - Bachelor's degree in English, Linguistics, or a related field. - Certification in voice and accent training (e.g. CELTA, TEFL, or equivalent). - At least 2 years of experience in voice and accent training, preferably in a BPO or call center environment. - Excellent communication and interpersonal skills. - Strong analytical and problem-solving skills. - Ability to work with diverse groups and adapt to changing training requirements. - Proficient in MS Office and training management software. Preferred Qualifications: - Must be a Graduate - Experience with training management software and online learning platforms - Familiarity with international accents and dialects - Certification in training design and delivery (e.g. CTT+, COTP) What We Offer: - Competitive salary and benefits package. - Opportunity to work with a leading international BPO. - Professional development and growth opportunities. - Collaborative and dynamic work environment. If you are a motivated and experienced voice and accent trainer looking for a new challenge, please submit your application, including your resume @6389577376 (Sumbul Khan)
Posted 3 months ago
0 - 5 years
2 - 4 Lacs
Delhi NCR, Greater Noida, Noida
Work from Office
Immediate joiners required for Noida Based MNC: Call Now for more info:: Manya: 6386120495 Shruti: 9236004664 In case not able to connect WhatsApp your resume @ 9696704188 Direct Interview with Company HR's *No Placement Charges* Required Candidate profile 1:Any Grad/Ug 2:Fresher/Experienced (Must have relevant Documents) 3:24x7 Shifts//Cabs in odd hours 4:Immediate Joiners Preferred 5:Salary range (22k - 27k in-hand) 6:Excellent Communication Skills Perks and benefits PF ESIC PLI's TA Appraisals Medical Insurance Cabs
Posted 3 months ago
5 - 10 years
5 - 8 Lacs
Navi Mumbai
Work from Office
Overall 5 years of exp,Minimum 2 years in V&A Graduate International exp mandatory 5 days working share your resume on richa.nagalia@nley.in with below details Total exp exp in Voice & Accent Exo in Int process loc pref loc
Posted 3 months ago
1 - 6 years
4 - 6 Lacs
Pune, Bengaluru, Visakhapatnam
Work from Office
Urgent Openings in Bangalore , Pune & Vizag Leading BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Fresher can also apply with Excellent communication Skills Require Excellent Communication Skills CTC UPTO 6.5LPA Shifts 24*7 Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123 Role and Key Responsibilities: Build and sustain professional and communication skills for advisors in NHT Identify Learning needs of agents/ any other learners/ business as a learning consultant Design training curriculum using the principles of Instructional Design Work closely with the VA team to use materials (e.g. recorded calls) from businesses in training and to customize training according to the Project/process. Observe and evaluate trainee performance during real time training sessions. Track and maintain trainee attendance and trainee certification records for audit purposes. Initiate and participate in the projects of the team and the department Conduct refresher or stratified training batches on NHT modules Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion When not involved in batches, be willing to support National Command Center with the language assessments for hiring Key skills & knowledge: • Experience in customer care (voice & non-voice) oral and written • Excellent communication and presentation skills • Strong analytical and problem-solving skills • Ability to work independently and as part of a team • Ability to manage multiple projects and priorities simultaneously • Knowledge of ADDIE is mandatory Educational Qualification : Graduation in any discipline Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123
Posted 3 months ago
3 - 8 years
3 - 8 Lacs
Pune, Hyderabad, Mumbai (All Areas)
Work from Office
********************************URGENT REQUIREMENT ************************* Key Responsibilities: Lead and manage a team of communication trainers to ensure consistent training delivery. Design, develop, and execute training modules focused on language proficiency, accent neutralization, customer service etiquette, and soft skills. Conduct new hire training, refresher sessions, and ongoing skill enhancement programs. Evaluate trainees performance and provide constructive feedback for improvement. Collaborate with operations and quality teams to identify training needs and gaps. Develop training materials, including scripts, presentations, and e-learning modules. Monitor training effectiveness through assessments, feedback sessions, and performance analysis. Keep up to date with industry best practices and ensure alignment with business objectives. Assist in call calibration sessions to ensure quality and consistency in communication. Work closely with stakeholders to drive continuous improvement in training methodologies. Thanks & Regards Abhay Kumar || Consultant || Spotshine Consulting (New Delhi) Linked In - https://www.linkedin.com/in/abhay-kumar-19a482289/ Email abhay@spotshineconsulting.com
Posted 3 months ago
3 - 8 years
3 - 6 Lacs
Noida
Work from Office
Role & responsibilities Identifying training needs of NHT and existing employees Scheduling and conducting Language & Skills training programs Designing Pre NHT training session for new hires on Language & Skills training Designing training programs for Up-skilling the staff on Behavioral skills Conducting periodic TNA to develop new training programs or modify and improve existing programs Ensuring accuracy and effectiveness of training and real world application of training Supporting OJT period by observing, measuring, and monitoring learners as needed Developing non-classroom communication and training materials Monitoring calls/chats/Offers on Communication and Soft Skills Providing continuous Coaching & Feedback to enhance agent performance Tracking individual performance during and after the training Conducting refresher sessions on a need basi Responsible for managing the expectations from Internal and External Stakeholders Working closely with the management to address the key concern areas arising from knowledge gaps Preferred candidate profile Should have >1 years of experience as a Soft Skills Trainer. Experience in Soft Skills/ Behavioral Training. Excellent English Language Proficiency. Excellent spoken and written communication. Good knowledge of MS Excel, PowerPoint. Must be deadline oriented. Excellent Team Player and Good Judgment Skills Perks and benefits
Posted 3 months ago
1 - 6 years
4 - 6 Lacs
Pune, Bengaluru
Work from Office
Urgent Openings in Bangalore & Pune Leading BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Fresher can also apply with Excellent communication Skills Require Excellent Communication Skills CTC UPTO 6.5LPA Shifts 24*7 Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123 Role and Key Responsibilities: Build and sustain professional and communication skills for advisors in NHT Identify Learning needs of agents/ any other learners/ business as a learning consultant Design training curriculum using the principles of Instructional Design Work closely with the VA team to use materials (e.g. recorded calls) from businesses in training and to customize training according to the Project/process. Observe and evaluate trainee performance during real time training sessions. Track and maintain trainee attendance and trainee certification records for audit purposes. Initiate and participate in the projects of the team and the department Conduct refresher or stratified training batches on NHT modules Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion When not involved in batches, be willing to support National Command Center with the language assessments for hiring Key skills & knowledge: • Experience in customer care (voice & non-voice) oral and written • Excellent communication and presentation skills • Strong analytical and problem-solving skills • Ability to work independently and as part of a team • Ability to manage multiple projects and priorities simultaneously • Knowledge of ADDIE is mandatory Educational Qualification : Graduation in any discipline Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123
Posted 3 months ago
2 - 7 years
2 - 6 Lacs
Mumbai, Goregaon, Mumbai (All Areas)
Work from Office
Designation - Process Trainer Location- Malad West Shift- 24x7 Rotational Shift (Including Night Shifts) 5 Days working with 2 rotational week offs Roles and Responsibilities Design and deliver training programs for process, soft skills, accent, and product training across various levels of employees. Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and knowledge. Develop and maintain training materials, including presentations, manuals, guides, videos, etc. Provide coaching support to trainees during on-the-job training (OJT) sessions. Monitor progress of trained employees through evaluation metrics such as TNI (Training Need Identification). Interested candidates can connect for further information- Simran Rana - 9137514621
Posted 3 months ago
4 - 9 years
2 - 7 Lacs
Gurgaon
Work from Office
Voice & Accent Trainer (Communication Coach) Exp- 4+ Yrs ( 2+ yrs as comm coach on paper) Loc- Gurgaon Pkg- 8 LPA Skills- V&A, Communication, TTT, Accent Training, Soft Skills etc. Notice- 0 to 15 days Nancy 8586914964 Nancy.imaginators7@gmail.com
Posted 3 months ago
4 - 8 years
3 - 5 Lacs
Hyderabad
Work from Office
Inviting applications for the role of:- Management Trainee, Voice & Accent! In this role, Trainer must train the new joiners on Soft Skills to improve and standardized their communications, Train / develop effective and efficient customer handling skills to attain customer delight stage in customer service by meeting all quality metrics Responsibilities To train and mentor new hires in batches as per training plotter To train and lead OJT agents on the floor. Meet NHT and OJT throughput To do all floor refreshers on time as per business and floor requirements To perform all activities and show efficacy as per business expectations To conduct internal and final assessments to all new hires and meet scores To conduct training and improve all identified TNI or Bottom Quartile agents Improve the efficacy and performance of agents New Hire / OJT / Floor agents To extend all required support to Operations whenever required. Qualifications we seek in you! Minimum Qualifications / Skills Any Graduate (No B.Tech graduates) Excellent Communication and Presentation skills Preferred Qualifications/ Skills Relevant year experience in communications training Relevant year experience in customer service training 6 days working. Candidate must work from Client Location.
Posted 3 months ago
2 - 7 years
2 - 7 Lacs
Navi Mumbai
Work from Office
Designation - Process Trainer Location- Turbe, Navi Mumbai Shift- 24x7 Rotational Shift (Including Night Shifts) 5 Days working with 2 rotational week offs Roles and Responsibilities Need someone from beauty/ hair care background. Conduct product training sessions for customers, sales teams, and internal stakeholders on beauty products, cosmetics, hair care, and skincare. Design and deliver training programs for process, soft skills, accent, and product training across various levels of employees. Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and knowledge. Develop and maintain training materials, including presentations, manuals, guides, videos, etc. Provide coaching support to trainees during on-the-job training (OJT) sessions. Monitor progress of trained employees through evaluation metrics such as TNI (Training Need Identification). Interested candidates can connect for further information- Simran Rana - 9137514621
Posted 1 month ago
2 - 5 years
3 - 6 Lacs
Mohali, Chandigarh
Work from Office
We are Hiring for our Voice and Accent Team Designation : Associate Process Manager (VNA) India- Chandigarh Shift Timings - Flexible (24*7) 5 Days working - (Rotational Week Offs) Specialism : Voice and Accent / Communiacation Training in BPO Minimum Exp - 2-4 Year Experience in Voice and Accent (ONLY BPO VNA Training profile will be considered) Key Responsibilities: Conduct thorough assessments of call Center agents' language proficiency, identifying areas of improvement related to grammar, pronunciation, speech rate, and sentence construction. Develop and implement customized coaching plans for individual agents based on their language proficiency levels and specific needs. Deliver engaging and interactive coaching sessions that focus on grammar rules, proper pronunciation, clear speech delivery, and constructing coherent sentences. Monitor and evaluate agents' performance during live customer interactions, providing real-time feedback and guidance to help them improve their language skills on the job. Collaborate with the Training and Development team to integrate language coaching into the overall call center training curriculum. Maintain accurate records of agents' progress, coaching sessions, and performance outcomes. Stay up-to-date with industry trends, language learning methodologies, and best practices to continuously enhance the ffectiveness of language coaching programs. Strong knowledge of phonetics and phonology, with the ability to address common pronunciation challenges. Excellent communication and interpersonal skills, with the ability to provide constructive feedback in a supportive and motivating manner. Proficiency in using coaching tools, software, and resources for language instruction. Demonstrated ability to design and implement effective language coaching plans tailored to individual learners. Minimum Qualification : Any graduate with a minimum of 2-4 years of experience in Voice and Accent training within a BPO environment( Mandate) Please share Cv's on Shilpam.01@eclerx.com or call 9999641605
Posted 1 month ago
1 - 4 years
3 - 5 Lacs
Noida
Work from Office
Urgent hiring for Process Trainer role at IEnergizer Noida!!! Click Here to Apply 9711881552 Designation: Process Trainer/Sr. Process Trainer Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and download of every recent update on floor. Preparing reports like Training Calendar, maintaining Batch Tracker, attendance, RAG report and Calibrations etc. Collaborating with other trainers, SMEs, supervisors and managers to identify training needs and develop strategies. Conducted TNI, Refresher Trainings and Mapping their Efficacy for Improvement Ensuring timely delivery of training batches on floor along with supporting OJT Daily Dip check, monthly PKT through Gamification and shared reports with clients. Conducted Supervisor meet once in a week with OPS, Quality regarding the process updates. Desired Candidate Profile: - 1-4 years of experience in Process Training or Product Training in BPO/Call Centre industry. Excellent communication, presentation, and facilitation skills with the ability to engage diverse audiences. Proficiency in MS Office applications (Word, Excel, PowerPoint) for report preparation and presentation purposes. Perks & Benefits: - Corporate work environment Job Location - Noida Sec 60. Salary 45K Work From Office Interested candidates are requested to connect on below mentioned contact no. HR SHOBHA - 9711881552 We are looking for immediate joiners!!!
Posted 1 month ago
1 - 6 years
6 - 6 Lacs
Kochi, Kolkata, Hyderabad
Work from Office
Candidate should have minimum 1yr of experience in a Voice process OR working as a soft skills trainer. Shift - Rotational Shifts Work Location - Bangalore / Vizag Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Swapna @ 7411718707 for more details.
Posted 1 month ago
4 - 9 years
3 - 7 Lacs
Gurugram, Delhi / NCR
Work from Office
Voice Coach Exp- 4+ Years (2+ Yrs as Comms Coach) Loc- Gurgaon Pkg- Upto 9 LPA Skills- VnA Training, UK Accent, Comms Training, TNI, TTT, US/UK Process, BPO etc NP- 30 Days Nancy-8586914964 Nancy.imaginators7@gmail.com Required Candidate profile Should have BPO experience.
Posted 1 month ago
5 - 10 years
6 - 13 Lacs
Noida, Delhi / NCR
Work from Office
Minimum - 5 Years+ Experience as a Communication Trainer (VNA Trainer) Budget - Upto 13 LPA Call on 7042331616 or drop cv on supreet.imaginators@gmail.com Please send cv's on email Required Candidate profile Excellent Communication Skills required Only from International bpo
Posted 1 month ago
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