110 Vna Jobs - Page 3

Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply HINDI MUST Required Candidate profile Work from Office Bangalore not in Hyderabad..Apply those who can relocate in Bangalore Proficient in English and Hindi Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

Excellent spoken and written communication skills. Voice and Accent Trainer - International Should be able to provide VNA to the employees. Experience in any process/soft skill training. International Process 5 days working 2 rotational weekoff Perks and benefits PF

Excellent spoken and written communication skills. Voice and Accent Trainer - International Should be able to provide VNA to the employees. Experience in any process/soft skill training. International Process 5 days working 2 rotational weekoff Perks and benefits PF

Teleperformance is hiring for Language Trainer / Voice Coach / Soft Skills Trainer / Communication Trainer. Required Skills: 1. Candidate should have at least 1 year of experience in international BPO / Call Centre. 2. Graduation is a must. 3. Should have Excellent communication skills. 4. Immediate Joiners are highly preferrable. Location: Gurgaon & Noida Please share your Resumes at Lovisha.ahluwalia@teleperformancedibs.com

POSITION SUMMARY: The Communication Coach is responsible for evaluating agents and coaching them on communication and language proficiency to ensure that communication and language used on calls is at acceptable standards. JOB FUNCTION AND RESPONSIBILITIES: Remote monitoring and side by side/live call monitoring of calls & providing detailed feedback to the advisor. Responsible to coach the agents and to develop their communication styles & customer service skills (this could include sentence construction, grammar, rate of speech, clarity of speech, pronunciation of process specific words, or soft skills like call control etc.) Work closely with the BU to improve the performance of the bottom quartile in terms of NPS scores. Motivating the advisors to improve their service and voice quality and reiterating importance of NPS. Design and run campaigns to improve the overall NPS for the process. Proficient in identifying gaps in the skills set of the advisors and conduct refresher /remedial trainings on the top defect areas. Arranging initiatives and/or campaigns with focus on voice and customer service quality Maintaining & Preparing Daily trackers, reports and Weekly/monthly dashboard for reviews Participate in Calibrations and achieve the variance targets laid down by the departments. Conducting Refresher training sessions for the advisors as per standard monthly targets QUALIFICATION Graduation is mandatory. Relevant 2-5 years of auditing & coaching experience in a Contact Center environment Good in Excel and strong written and Verbal Communication and Presentation skills Proficient in designing training modules and delivering refresher/remediation trainings. Strong knowledge on Communication Skills & experience in training people on pronunciation, Sound Corruption, MTI, Customer Service, Grammar etc. Tactful in handling difficult situations and ability to multitask. Ability to work under pressure and meet stringent call monitoring targets/willingness to work 24/7 - needs to be comfortable with working in night shifts. WORK SCHEDULE OR TRAVEL REQUIREMENTS: 6.30PM to 3.30AM IST/5.30PM to 2.30 AM IST Work Profile will be Hybrid.

Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply HINDI MUST Required Candidate profile Work from Office Bangalore and kolkata.. Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

Mega Job opening in Training Domain in the BPO industry for Process Trainer / Training Lead / Training Assistant Manager / Soft Skills Trainer / Training Manager Location: Kolkata Employment Type: Full-Time Industry: BPO / E-commerce Process: Domestic Work Days: 6 Job Description: We are seeking experienced and skilled professionals for multiple lateral training positions in Kolkata. The ideal candidates should have a strong background in training delivery, compliance, and governance, particularly within BPO or e-commerce processes. This is an excellent opportunity for individuals seeking career growth in a dynamic and fast-paced environment. Positions & Compensation: - Process Trainer: Up to 4.5 LPA - Training Lead: Up to 6 LPA - Training Assistant Manager: Up to 7 LPA - Soft Skills Trainer: Up to 7 LPA - Training Manager: Up to 10 LPA (experience in governance & compliance within e-commerce is mandatory) Key Responsibilities: - Design, develop, and deliver comprehensive training programs for new hires and existing employees. - Implement effective training modules, including process knowledge, soft skills, and compliance standards. - Evaluate and monitor training effectiveness through assessments and performance reviews. - Identify and address skill gaps to enhance overall team productivity and quality. - Collaborate with operations teams to ensure alignment with business objectives. - Ensure adherence to governance and compliance standards (for Training Manager role). - Maintain detailed training documentation and reports. Candidate Requirements: - Proven experience in BPO training roles with expertise in content delivery and performance coaching. - Strong communication, presentation, and interpersonal skills. - In-depth knowledge of training methodologies and process compliance. - Experience in governance and compliance within e-commerce processes (for Training Manager role). - Immediate joiners or candidates with a maximum 15-day notice period preferred. Compensation & Benefits: - Competitive salary packages based on experience and role. - Professional growth opportunities in a dynamic and collaborative work environment. - Exposure to leading e-commerce and BPO processes. Application Process: Qualified candidates are invited to share their CV via WhatsApp at 9696714723 (Homa). For ongoing job updates, follow our WhatsApp hiring channel: [https://lnkd.in/ewAPNNk9](https://lnkd.in/ewAPNNk9)

Hiring Process Trainers for an Insurance Process Multiple Locations! We are looking for experienced Process Trainers with a strong background in telesales or the insurance process within the BPO industry. If you have a passion for training and meet the criteria below, apply now! Locations: Mumbai, Delhi, Hyderabad, Chennai, Ahmedabad Package: Up to 7 LPA Requirements: - Minimum 1 year of experience as a Process Trainer - Hardcore sales experience in telesales or insurance processes within the BPO industry - Excellent English communication skills - Maximum age limit: 35 years - Immediate joiners or candidates with a maximum 15-day notice period will be entertained - Only BPO industry experience will be considered; candidates from other industries will be rejected Roles and Responsibilities: - Deliver effective process training to new hires and existing employees - Develop and implement training modules to enhance sales and process knowledge - Monitor and evaluate training effectiveness through assessments and feedback - Ensure trainees meet performance benchmarks before deployment - Provide ongoing coaching and mentoring to improve productivity and quality - Collaborate with operations teams to identify training needs and address performance gaps - Maintain accurate training records and reports Interested? Apply now! Share your resume via WhatsApp at 9696714723 (Homa). Stay updated with job openings! Join our WhatsApp hiring channel: [https://lnkd.in/ewAPNNk9](https://lnkd.in/ewAPNNk9) #Hiring #ProcessTrainer #InsuranceJobs #BPOJobs #Telesales #CareerGrowth #TrainingJobs #ApplyNow

Any Exp in Voice and Accent Training/ Communication Training can apply. US Shifts Call 8447780697 send CV monu@creativeindians.com Candidates/ Trainers with Excellent Fluent English should apply.

Role: Voice Coach Location: Noida 5 days working with rotational shift Both sides cabs Require a person with excellent communication skills Interested ones can contact me: Kanak khandelwal 8287348253

We KGiS hiring Team Lead- International Voice Process Job Location- Coimbatore. Looking for a Team Lead with prior experience as TL/SME in the international voice process. Job Description: Hands-on Experience in International Voice Process Excellent Communication Prior experience in team handling Drive the team, manage, and deliver business demand. Flexible to work the night shift Candidate skills: Hands-on Experience in International Voice Process Hands-on Experience in product sales as Team Lead Flexible to work the night shift Interested kindly share your resume to divya.s@kgis.co We KGiS hiring for Voice & Accent Trainer Job Location: Bangalore/Coimbatore Job Description: Training the new hires on Voice & Accent concepts. Coach the associates on call attributes. Provide feedback and coaching for the associates on the floor. Communicate using a neutral accent and excellent command over the language. Good knowledge on concepts of Voice & Accent. Fair knowledge on American Culture. Should have experience taking calls-International. Candidate Description: 1. The trainer should be willing to travel to Coimbatore for at least 2 months, before taking up the role in BLR office. 2. Should be flexible with night shifts/rotational shifts. 3. Willingness to travel to Coimbatore /Bangalore on business requirement . Interested Candidate Kindly Share your resume to divya.s@kgis.co

Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply HINDI MUST Required Candidate profile Work from Office Bangalore and kolkata.. Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

Greetings from Sutherland! We are hiring for a Lead Trainer role in our Chennai(Perungalathur) and Kochi(Kakkanad) locations. This is a 5 day working role with rotational shifts as per business requirements. Please see below the job description and qualifications required for the same. Sutherland is seeking an attentive and goal-oriented person to join us as a Lead - New Hire Training. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Job Description Create, facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge. Fill out accurate reports. Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet company expectations. Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting. Facilitate all aspects of floor-training and BQM Training for the program. Responsible for self-skilling & certification during periods of un-activity (classroom) Supervise and coach learners in nesting & BQM type environments Facilitate multi-hour product, behavioral or tool change type learning experiences Oversee new hire progression and enhancement training; provide feedback and implement appropriate solutions. Coach and give feedback to trainees to help them fulfill performance metrics. Coach and provide feedback and supervision during OJT/Nesting/TQ/Evolution. Qualifications Earned a Bachelors degree in any field (Major in Education or Communication preferred) At least 1 year of work experience as a Trainer. Excellent working knowledge on Microsoft Office applications (Excel, Powerpoint, Word and Outlook) Strong English verbal and written communication skills Strategic in developing solutions and process improvements Willingness and ability to work in a shifting or graveyard schedule

Product/ Process- Trainer- Soft skill Trainer- International Voice only Excellent verbal and written communication skills. Excellent interpersonal and customer service skills with attention to details BPO Experience only Shift- Rotational (24*7)

Voice and Accent trainer - Coimbatore Scope of work : Training the new hires on Voice Accent concepts Coach the associates on call attributes Provide feedback and coaching for the associates on the floor Primary Skills : Communicate using a neutral accent and excellent command of the language Good knowledge of concepts of Voice Accent Fair understanding of American Culture Should have experience taking calls-International Knowledge of call attributes/Call coaching and call monitoring Additional requirement: Should be flexible with night shifts/rotational shifts Willingness to travel to bangalore on business requirements

Total 3 yrs from BPO out of this 1yr exp as a trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work from office-Lucknow only not for Delhi/NCR,.Apply those who can relocate in Lucknow

Communication Trainer/ VnA Coach Exp- 4+ Yrs Loc- Gurgaon Pkg- 9 LPA Skills- VnA Trainer, TNA, TTT, TNI etc Note- Should have British Accent/UK Accent training experience. Contact-8586914964 (Nancy) Email- Nancy.imaginators7@gmail.com

Urgent Openings in Bangalore , Pune Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 6.5LPA based on Last CTC Shifts 24*7 Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123 Role and Key Responsibilities: Build and sustain professional and communication skills for advisors in NHT Identify Learning needs of agents/ any other learners/ business as a learning consultant Design training curriculum using the principles of Instructional Design Work closely with the VA team to use materials (e.g. recorded calls) from businesses in training and to customize training according to the Project/process. Observe and evaluate trainee performance during real time training sessions. Track and maintain trainee attendance and trainee certification records for audit purposes. Initiate and participate in the projects of the team and the department Conduct refresher or stratified training batches on NHT modules Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion When not involved in batches, be willing to support National Command Center with the language assessments for hiring Key skills & knowledge: • Experience in customer care (voice & non-voice) oral and written • Excellent communication and presentation skills • Strong analytical and problem-solving skills • Ability to work independently and as part of a team • Ability to manage multiple projects and priorities simultaneously Educational Qualification : Graduation in any discipline Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

Greetings from Infinx!! We have openings Voice and Accent Trainer Interested candidates can share resume to Manjunath@infinx.com(8187007963) Specialty: V\A Trainer Designation: Trainer Exp-5 to 12yrs Work from Office Hyderabad location Thanks & Regards, HR Team

Candidate should have minimum 1yr of experience working as a Communication trainer, preferably in a BPO. Shift - Rotational Shifts Location - Vizag Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Manager Reejo @ 9886360719 for more details.

Hiring for Top BPM/Consulting Firm || Mysuru Need - 4+ Yrs in Voice & Accent Classroom Training in a BPO/BPM background Sal - Upto 9 LPA Notice - Immediate to 30 Days Share your resume on shikha@imaginators.co or whatsapp on 9599868088

Product/ Process- Trainer- Soft skill Trainer- International Voice only Excellent verbal and written communication skills. Excellent interpersonal and customer service skills with attention to details BPO Experience only Shift- Rotational (24*7)

Role & responsibilities 1. Conducting effective voice and accent neutralization & Culture trainings for NHTs & On Floor Associates. 2. Conducting training on other skills HR Shared Service 3. Floor Support Training/Call Monitoring & Feedback. 4. Conducting Behavioural Training Expectations and Key Areas of Responsibility What are the expectations, essential duties and responsibilities of this position as it relates to your department goals 5.Floor Support Training/Call Monitoring & Feedback 6. New Hire Voice and Accent & Culture Training As per Hiring Plan , Refresher Training Voice and Accent, Customer Service, Sales Skills As per Training Plan , Call Monitoring & Feedback on Language Preferred candidate profile Perks and benefits

Job Title Associate Manager - New Hire Training Location: Chennai Company Description At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking at adding voice and accent trainers with current industry practices to run new hire training and language enhancement training/coaching sessions end to end for our front-line associates. If you are an aspiring NHT trainer looking forward to new avenues and growth, do not miss this opportunity! Job Description Associate Managers in this role get to: Enable and guide: Deliver and evaluate language & soft skills training on all aspects of client training. Create, facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge. Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting. Facilitate all aspects of floor-training and BQM training for the program. Supervise and coach learners in nesting & BQM type environments. Facilitate multi-hour product, behavioural or tool change type learning experiences. Oversee new hire progression and enhancement training. Provide feedback and implement appropriate solution s. Coach and give feedback to trainees to help them fulfil performance metrics. Impact the bottom line: Fill out accurate reports. Strengthen relationships: Establish and maintain communication with clients and / or team members. Understand needs, resolve issues and meet company expectations. Be the point of contact: Handle phone calls and transactions for the program. Qualifications Our most successful candidates will have: - Good knowledge on one of these domains cyber security/antivirus, Networking, Desktop/Laptop troubleshooting. Good knowledge on feedback / coaching and mentoring models Good understanding on continuous improvement framework A bachelor’s degree (Masters/MBA is a plus) Minimum of 10 years BPO / ITES / Outsourcing / Call Centre experience with at least 4-5 years of managing Training and Development business unit Demonstrated ability to use MS Office applications: Excel, Power Point, Word and Outlook Excellent written and oral communication skills Excellent ability to build networks within and across functions through proactive communication The ability to maintain a high degree of confidentiality and professionalism is critical Strong work ethic, integrity, flexibility, diversity, customer service orientation, leadership / coaching skills and team building abilities are essential

Role & responsibilities Provide personalized voice coaching to clients, focusing on accent neutralization and improvement. Train individuals in effective communication techniques, including voice modulation, articulation, and fluency. Conduct soft skills training sessions to improve interpersonal communication, presentation skills, and confidence in speaking. Design and deliver engaging training programs tailored to individual or group needs. Preferred candidate profile Minimum of 1 year of experience in voice coaching, accent training, or related areas. Graduation in any field. A certification in voice coaching, soft skills, or related disciplines will be an added advantage. Excellent communications is a must. Proficient in using various tools and techniques for voice training.