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3.0 - 8.0 years

3 - 7 Lacs

Kolkata, Bengaluru

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Min 3yr exp as Soft Skills Trainer/ Trainer /Communication Trainer BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

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3.0 - 6.0 years

8 - 13 Lacs

Bengaluru

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We are hiring for US based MNC and job location is Bangalore on the contract of 2 years (Payroll - Mynd Solutions) Job Title - Technical Support Application Engineer The role is part of the KeysightCare Customer Support Organization, delivering post-sales customer support directly to key customers and strategic partners. The KeysightCare Technical Support Application Engineer is a key player in the customer value-chain and you are critical in supporting our customers technical problems. We are looking for an experienced RF&W Component Test application/product specialist engineer who can demonstrate a broad knowledge of instrumentation, applications and technologies. You will develop to get the go to knowledge expert within KeysightCare and will engage with customer and partners across EMEAI to deliver post-sales customer support. You will be a key contributor to the KeysightCare EMEAI regional strategy and will work across KeysightCare to lead projects requiring coordination with other functions, customers, third parties. The successful candidate must demonstrate a real passion for customer success and enjoy taking on complex technical challenges working in a customer facing deep technical environment. Responsibilities include: - Engage with customers, sales and/or service representatives across EMEAI to deliver post-sales customer support, solving technical questions of varied scope and complexity. - Manage day to day operations and workload expectations autonomously. - Share technical expertise across the EMEAI team and write deep technical articles for the customer knowledgebase - Close cooperation with the Keysight product and software and solution centres. The technical support application engineer is the technical interface between the customers and the Keysight Worldwide support team. - Take proactive actions while interacting with customers in terms of solving current questions or addressing potential future needs. - Deliver Getting Started and “Start Up Assistance” to customers remote and onsite. - Develop into the Component Test knowledge expert within KeysightCare for products and solutions Job Qualifications: - Bachelor and/or Master’s degree in Electronic and Communication Engineering. - Typically, 3-7 years relevant experience working in Vector Network Analysis, Impedance Analysis and DC Device Parameter Analysis. - Is familiar with calibration techniques, like SOLT, TRL, De-embedding in coax, waveguide and on-wafer. - Brings experience of testing passive and active components from filters to high power amplifier or mixers with VNAs. - Solid understanding of modern VNA measurements beyond S-Parameters like, gain compression, IMD, Noise Figure. - Requires in-depth technical knowledge and experience in job and ability to work independently. Solid understanding of RF/W fundamentals with practical experience using RF/W test equipment. - Solid understanding of the generation, demodulation and analysis of digital communication signals. - Advanced instrument programming skills with SCPI and instrument drivers with C++, C#, VEE, LabView, Python, MATLAB ® or VB, is an advantage. - Strong organisational skills, ability to multi-task, prioritise and work well under pressure. - A strong level of English written and Oral is essential for this role. - Extra languages are an advantage. - Understands the local market, customer needs and dynamics, strong communicator who can positively interact with customers. Interested candidates can directly share CV at pratibha@myndsol.com mentioning the job title in the subject line. This role can be converted to permanent role based on performance and client's requirement.

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3.0 - 8.0 years

3 - 7 Lacs

Kolkata, Bengaluru

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Min 3yr exp as Soft Skills Trainer/ Trainer /Communication Trainer BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

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2.0 - 4.0 years

4 - 6 Lacs

Mumbai, Vikhroli

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The Versant Trainer is responsible for delivering effective training on the Versant language assessment platform, aimed at improving language proficiency and communication skills among learners. This role involves conducting training sessions, developing educational materials, providing ongoing support, and collaborating with teams to integrate Versant assessments into broader training programs. Key Responsibilities: Conduct training sessions to educate learners on the Versant assessment tools and methodologies. Develop and customize training materials and curriculum to meet specific learner needs. Support learners throughout the assessment process, addressing questions and challenges. Evaluate the effectiveness of training programs and implement improvements based on feedback. Collaborate with HR and training teams to incorporate Versant assessments into existing training frameworks. Stay current with advancements in language assessment and instructional strategies. Job Responsibilities: 1. Conduct Training Sessions: Deliver engaging training sessions on the Versant language assessment platform. 2. Develop Training Materials: Create and customize instructional resources and curriculum tailored to learners' needs. 3. Provide Learner Support: Offer guidance and assistance to trainees throughout the assessment process. 4. Evaluate Training Effectiveness: Assess the impact of training programs and gather feedback for continuous improvement. 5. Collaborate with Teams: Work with HR and training departments to integrate Versant assessments into broader training initiatives. ODeX India Solutions Pvt. Ltd Job Description 6. Monitor Learner Progress: Track and report on the progress and performance of learners during training. 7. Facilitate Workshops: Organize and lead workshops to further enhance understanding of language skills and assessment strategies. 8. Promote Best Practices: Advocate for effective language learning strategies and the benefits of Versant assessments. Qualifications: 1. Bachelors degree in education, Linguistics, Communication, or a related field. 2. Experience in training or language assessment, preferably with Versant tools. 3. Strong communication and presentation skills. 4. Ability to engage and motivate learners effectively.

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4.0 - 9.0 years

4 - 7 Lacs

Bengaluru

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Job description Role: Senior Specialist Trainer (V&A Trainer) & (Process Trainer) Immediate Joiners Experience: 5+ years (2 years International Voice Process Mandatory for V&A) (1 years International Voice Process Mandatory for Process trainer) Location: Bangalore Sifts: Night (US Process) Mandatory Skills Training Delivery Expert Competency Level in facilitation and delivering training Expert in managing classes Training Needs Analysis Should be an expert in interpreting and assessing training and development needs of individual and teams to develop appropriate and effective training strategies to bridge identified gaps. Training Design & Development Should be knowledgeable on ADDIE and 6Ds of Breakthrough learning in ensuring effective training delivery while achieving business objectives. Analytical and Problem Solving Skill Able to establish structure and procedures to protect classified information. Ability to make administrative and procedural decisions and judgments. Ability to determine problems, to problem solve and recommend solutions. To seek out better methods of training classes to operate. Coaching and Performance Management Ability to diagnose performance gaps and identify the training needs of a team of trainers. Ability to prepare coaching and development plan to help the team of trainers improve their performance. Documentation and Administrative Skill Able to participate during training, orientation and awareness programs such as QISMS, DPA, and the relevant company policies and standards. Able to report information security related incidents without any delay to the right authority. - Example: All information-related incidents, losses, weaknesses and software/hardware malfunctions, breaches of confidentiality. Able to establish, implement and continuously improve the quality information security policies assigned to him / her. Conducts RCA and recommends solutions

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1 - 6 years

6 - 6 Lacs

Chennai, Pune, Delhi NCR

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Candidate should have minimum 1yr of experience in a Voice process OR working as a Communications trainer Shift - Rotational Shifts Work Location - Bangalore / Vizag Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Swapna @ 7411718707 for more details.

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3 - 8 years

3 - 7 Lacs

Bengaluru, Hyderabad, Kolkata

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Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply HINDI MUST Required Candidate profile Work from Office Bangalore and Kolkata not for Hyderabad..Apply those who can reloate in Bangalore and Kolkata Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

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1 - 6 years

4 - 6 Lacs

Gurgaon

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I am hiring for Voice & Accent Training, including 1 year of experience in corporate setting. Salary- Upto 60K 5 Days of working/Night shift Location- Gurugram Candidates/Trainers with fluent English is must. Call- HR JEET 9706756724 Send your cv.

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1 - 4 years

2 - 5 Lacs

Gurgaon

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Hiring For Top Brand For VnA Trainer Location : Gurgaon Experience : Minimum 1 year of experience in VnA Training in International BPO. call/ whats app 7840005099

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1 - 6 years

1 - 2 Lacs

Surat

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Urgent Hiring: VNA Operator (Pharma Warehouse) Location: Ichhapore, Surat(Gujarat) Requirements: Valid Licenses: Forklift + 4-Wheeler (Mandatory) Experience: 1-5 Years Salary: 15k to 25k take home + PF + Medical + Insurance + Lunch + Night Allowance + Overtime Apply Now: WhatsApp: 7984819502 Email id: ishankumar.vankar@ethicsgroup.in

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2 - 7 years

2 - 6 Lacs

Pune, Navi Mumbai, Mumbai (All Areas)

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Looking for a candidate as a Voice & Accent Trainer for a BPO Company in Mumbai & Pune Location Must have 2 Years in Voice & Accent Trainer on Paper Exp in International Voice Process Interested Candidates can revert Back Required Candidate profile Should hold Exp on Paper as a Trainer International BPO Exp is Mandatory Good hold on Communication Skills/ Training skills/ Voice & Accent skills Candidates are welcome to relocate US Shift

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7 - 13 years

8 - 9 Lacs

Chennai, Trivandrum

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Guidehouse is looking for Lead Trainer - VNA to join our dynamic team and embark on a rewarding career journey. Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

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0 - 5 years

5 - 7 Lacs

Gurgaon

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Urgent Openings in Gurgaon Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7.5LPA based on Last CTC Shifts 24*7 Looking for Immediate Joiners Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating floor requirements and best practices into the training curriculum. • Maintain accurate data and MIS as per training BPMS requirements and provide insightful reports on training progress and outcomes. • Foster intra- and inter-function collaboration to support seamless training and operational processes. • Proactively implement best practices and contribute to value addition across multiple locations. • Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. • Interact with customers as required to gather feedback and address training-related queries. • Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. • Achieve monthly conversion and effectiveness targets, ensuring measurable improvements in training outcomes. • Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. • Mentor and support new trainers to enhance their effectiveness and integration into the training team. • Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. • Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. • Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. • Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. • Monitor and report improvements, ensuring training initiatives drive positive changes and meet established goals. Key skills & knowledge: • Exceptional verbal and written communication skills in English. • Strong facilitation and presentation skills with a proven ability to engage and motivate participants. • Proficient in data handling, interpretation, and management. • Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. • Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. • Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

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3 - 8 years

3 - 6 Lacs

Bengaluru, Kolkata

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Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply HINDI MUST Required Candidate profile Work from Office Bangalore and kolkata.. Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

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2 - 7 years

1 - 6 Lacs

Ahmedabad, Rajkot, Surat

Hybrid

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Need a private tution in English to teach an adult and help grow in career. Please note student is a male. Student based in Rajkot . Can take online classes. Needs to be taught from basics - level 1 Required Candidate profile Online / Offline class option English Spoken and written classed required Start from Level 1 Student is an adult Student can read english Fee as per discussion

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3 - 8 years

3 - 8 Lacs

Bengaluru

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Looking for Voice and Accent trainer 3 years experience 2 years on papers 2 experience in corporate and 1 year as freelancer flexible with shifts Communication coach contact me 9902419093

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5 - 9 years

1 - 5 Lacs

Kolkata

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Hiring for Softskill Trainer for Renowned bpo for kolkata . Eligibility criteria: GraduateOnly Min 4years exp in bpo required & 1 year as a Soft skill trainer must Excellent English communication required Salary Upto 7lpa Rotational shift WFO Telephonic interview References are highly appreciated Please reach out to me for more details on # 6291008589 or share your resume at # bithika@click1consulting.com

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3 - 7 years

6 - 8 Lacs

Bengaluru

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Urgent Openings in Bangalore Leading BPO Supervisor Communication Trainer International Voice Process Require Excellent Communication Skills CTC UPTO 8.5LPA Shifts 24*7 Require minimum 3+ years Experience as Communication Trainer on paper Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 • Build and sustain professional and communication skills for the accounts VA trainers • Post TTT certification deliver at least 1 batch every half-year during Process Training • Identify Learning needs of agents/ any other learners/ business as a learning consultant • Design training curriculum using the principles of Instructional Design • Work closely with the Floor Support and Voice & Accent teams to use materials (e.g. recorded calls) from businesses in training and to customize training according to the Project/process. • Observe and evaluate trainee performance during real time training sessions • Conduct 1:1, TEP and RTR activities for all communication ad soft skills trainers once every month • Track and maintain batchwise attendance and certification records for audit purposes. • Conceptualize, plan and execute training and skilling initiatives for the floor colleagues • Initiate and participate in the projects of the team and the department • Create refresher and huddle content every month and track floor penetration every week based on the TNA/TNI based on audit results (Quality and VA) from the previous month • Should be willing to work in 24/7 shifts (Day and Night Shifts - Rotational) • Offer Root Cause Analysis for the Bottom Quartile category and create content for the said group. Ensure the training is closed for the target audience every month • When not involved in batches (during hiring freeze) must dedicate time in bolstering and reengineering content for the floor • Maintain key MIS related to all the above activities Eligibility: • Undergo and clear TTT- inhouse certification program • Graduate/Postgraduate • Relevant experience of 3+years Desired Skills: • Ability to clearly articulate to the management -various initiatives and reports • Good analytical skills • High level of proficiency in Power Point and Excel • Planning and Organizing Skills • Excellent verbal and written communication skills. • Should be willing to work in shifts along with the team in customer business time. • Overall, should be a good team player with willingness to learn and drive to achieve • Adequate understanding of training procedures, methods, and techniques • Experience in delivering training (ILT and Virtual) • Reporting skills To create presentations and data interpretation Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

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1 - 6 years

4 - 6 Lacs

Pune, Bengaluru, Visakhapatnam

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Urgent Openings in Bangalore ,Pune & Vizag Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 6.5LPA based on Last CTC Shifts 24*7 Interested candidates can share their resume at simmi@hiresquad.in or call at 8467054123 Role and Key Responsibilities: Build and sustain professional and communication skills for advisors in NHT Identify Learning needs of agents/ any other learners/ business as a learning consultant Design training curriculum using the principles of Instructional Design Work closely with the VA team to use materials (e.g. recorded calls) from businesses in training and to customize training according to the Project/process. Observe and evaluate trainee performance during real time training sessions. Track and maintain trainee attendance and trainee certification records for audit purposes. Initiate and participate in the projects of the team and the department Conduct refresher or stratified training batches on NHT modules Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion When not involved in batches, be willing to support National Command Center with the language assessments for hiring Key skills & knowledge: • Experience in customer care (voice & non-voice) oral and written • Excellent communication and presentation skills • Strong analytical and problem-solving skills • Ability to work independently and as part of a team • Ability to manage multiple projects and priorities simultaneously Educational Qualification : Graduation in any discipline Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

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3 - 8 years

3 - 6 Lacs

Delhi NCR, Lucknow, Noida

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Total 3 yrs from BPO out of this 1yr exp as a trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work from office-Lucknow only not for Delhi/NCR,Kolkata or Noida..Apply those who can relocate in Lucknow

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3 - 8 years

4 - 5 Lacs

Bengaluru

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Hello Jobseekers We are hiring for Process Trainers for a leading domestic e-commerce voice process in Bangalore. Location: Bangalore Salary: Up to 5 LPA (hike on last drawn) Work Mode: Work from Office Working Days: 6 days per week (rotational shifts) Job Description: We are looking for experienced Process Trainers to lead and deliver effective training programs that enhance employee skills and ensure consistent performance in a fast-paced e-commerce voice process. Roles and Responsibilities: - Conduct New Hire Training (NHT) and deliver comprehensive process knowledge sessions - Design and develop training content, materials, and assessments - Provide floor support and coaching to agents post-training - Collaborate with the quality team for TNI (Training Need Identification) and TNA (Training Need Analysis) - Monitor and assess training effectiveness through evaluations and feedback - Ensure the achievement of training KPIs, including throughput, quality, and productivity - Maintain detailed training records and reports Eligibility Criteria: - Minimum 3 years of overall experience in the BPO industry - At least 1 year of on-paper experience as a Process Trainer in a voice process - Graduation in any stream is mandatory - Excellent communication and presentation skills - Strong analytical and coaching abilities - Immediate joiners or candidates with a maximum 15-day notice period preferred How to Apply: Interested candidates can share their resume via WhatsApp at 9696714723 (Homa). For ongoing job updates, join our WhatsApp hiring channel: https://lnkd.in/ewAPNNk9 #ProcessTrainer #BangaloreJobs #EcommerceJobs #BPOJobs #VoiceProcess #TrainingRoles #CareerGrowth #ApplyNow #HiringNow #TrainerJobs #ProfessionalGrowth

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3 - 8 years

4 - 8 Lacs

Gurgaon

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Should have exp. in international process/Softskills training for BPO in customer service Monitor new employee training Design&develop training materials as required for coaching purposes Aware of all training related metrics Required Candidate profile Min. 2 years of experience total 2 years exp as a Trainer on papers in a BPO company Open to work in rotational shifts Aware about TNA&TNI process Excellent Communication & presentation skills

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3 - 8 years

3 - 6 Lacs

Bengaluru, Kolkata

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Total 3 yrs from BPO out of this 1yr exp as a trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply HINDI MUST Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work from Office Bangalore only not for kolkata..Apply those who can relocate in Bangalore

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3 - 8 years

3 - 6 Lacs

Bengaluru, Kolkata

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Total 3 yrs from BPO out of this 1yr exp as a SST trainer on paper BPO Training Matrices, TNA, TNI, TTT, NHT/ PKT/Refresher IMMEDIATE JOINER GRADUATE NON BPO EXP cant apply HINDI MUST Required Candidate profile Work from Office Bangalore and kolkata.. Pls read above &Call /Whatsapp cv to Sri 8851792136 Neha 8287267407

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1 - 4 years

3 - 5 Lacs

Noida

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Urgent hiring for Process Trainer role at IEnergizer Noida!!! Click Here to Apply 9711881552 Designation: Process Trainer/Sr. Process Trainer Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and download of every recent update on floor. Preparing reports like Training Calendar, maintaining Batch Tracker, attendance, RAG report and Calibrations etc. Collaborating with other trainers, SMEs, supervisors and managers to identify training needs and develop strategies. Conducted TNI, Refresher Trainings and Mapping their Efficacy for Improvement Ensuring timely delivery of training batches on floor along with supporting OJT Daily Dip check, monthly PKT through Gamification and shared reports with clients. Conducted Supervisor meet once in a week with OPS, Quality regarding the process updates. Desired Candidate Profile: - 1-4 years of experience in Process Training or Product Training in BPO/Call Centre industry. Excellent communication, presentation, and facilitation skills with the ability to engage diverse audiences. Proficiency in MS Office applications (Word, Excel, PowerPoint) for report preparation and presentation purposes. Perks & Benefits: - Corporate work environment Job Location - Noida Sec 60. Salary 45K Work From Office Interested candidates are requested to connect on below mentioned contact no. HR SHOBHA - 9711881552 We are looking for immediate joiners!!!

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