4 Vmware Vcp Jobs

As a Service Desk Engineer L1 at Base8, you will play a vital role in providing technology and business consulting services to clients in the US and Canada. In this position, based in Hyderabad, you will collaborate closely with the team in the United States using various communication channels like video chat, instant messaging, email, and phone calls, as well as our software platform. Your role will require exceptional English communication skills, both written and oral, as you will be responsible for documenting all activities and interactions in the IT Service Management Tool, ServiceNow. You will utilize the knowledge base within ServiceNow to address known errors and facilitate issue resolution efficiently. Additionally, you will handle customer support tasks related to mobile device activations, advanced troubleshooting, and customer orders through portals. As a Service Desk Specialist, you will focus on resolving complex issues and assisting customers with unique processes. You will demonstrate a solid grasp of contractual objectives and Service Level Agreements (SLAs) while managing a variety of support channels, including phone and email support. Your responsibilities will also include providing IT support for multiple technologies, mainly Microsoft products, to a broad user base. To excel in this role, you should possess 2-3 years of experience as a Service Desk Analyst in a similar environment, along with a relevant IT-related qualification. Proficiency in Windows, Active Directory, Office 365, and troubleshooting tools is essential. Familiarity with ITIL Service Management best practices and professional IT certifications like Microsoft MCP, MCSA, MCSE, or equivalents will be advantageous. Being detail-oriented, following established processes, and adapting to diverse situations are key qualities that will contribute to your success in delivering superior service to clients. Your willingness to work night shifts and collaborate effectively with clients from different regions, such as the US, UK, Canada, and Australia, will be critical in meeting Base8's goals and exceeding client expectations.,

As a member of the Managed Services support team, you will be responsible for delivering high-quality services to global customers. Your role will involve utilizing your strong skills in VMware vSphere and server hardware to ensure the smooth operation and management of systems. It is essential to have a customer-centric approach, cultural sensitivity, and the ability to quickly adapt to new challenges. To be eligible for this position, you should hold a Bachelor's degree in Engineering or equivalent and have a minimum of 2-3 years of relevant experience in an Enterprise Managed Service environment. Possessing certifications such as VMware VCP or ITIL will be advantageous. You must be willing to work in a 24/7 support environment and meet the minimum level requirement if applying as part of an internal job posting. Your technical skills in VMWare should include expertise in administering, operating, and managing vSphere Datacenter, as well as experience in ESXi and vCenter upgrades, virtual machine operations, performance monitoring, networking, storage configurations, security, and more. Additionally, you should have a basic understanding of DHCP, DNS, Active Directory, Linux Operating Systems, and Physical Network and Storage technologies. In the area of Compute, you will be providing remote support for Compute infrastructure and OneView application, ensuring compliance with technical standards and contract terms. Your responsibilities will include managing servers, server management software tools, remote deployment programs, monitoring processes, and collaborating with various functions for quick issue resolution. Key responsibilities will involve resolving customer issues via different channels, escalating issues when necessary, leveraging internal technical expertise, collaborating with other teams, maintaining documentation quality, and meeting productivity measures. You will also be responsible for handling Problem Management, Post-Incident Reviews, and Root Cause Analysis. Non-technical skills such as excellent communication, commitment to high-quality support, customer satisfaction, ownership, productivity, teamwork, and decision-making will be essential for success in this role. This position offers the opportunity to work with an American multinational information technology company based in Spring, Texas, which specializes in servers, storage, networking, containerization software, and consulting services. Join us at Talworx, an emerging recruitment consulting and services firm, to be a part of this dynamic team.,

As a part of MS Nutanix support team deliverables, the engineer is required to have strong Admin, Operate and Manage skills in Nutanix to provide services for global HPE customers. Candidate should have a strong customer focus, sensitivity in dealing with diverse cultures, ability to learn and adapt quickly. Eligibility & Qualification: Bachelors degree in Engineering (or Equivalent). Minimum 8 years of relevant experience in Enterprise Managed Service environment. Certification on the latest tracks like NCP-MCI, VMware VCP, ITIL is an added advantage. Flexible to work in 24/7 support environment. Minimum level should be SPE if applying as part of Internal Job Posting. Technical Skills: Admin, Operate and Manage Nutanix hyper-converged infrastructure. Experience in configuring Nutanix Hardware and Software components. Experience in configuring Nutanix server, storage and networking. Experience in Nutanix command line interface. Experience in integrating Nutanix with Backup and Disaster recovery solutions. Experience in monitoring Nutanix infrastructure and optimizing. Maintain Nutanix infrastructure documents (HLD, LLD). Experience in Nutanix Performance Monitoring and Performance Chart. Experience in Nutanix upgrades. Experience in Nutanix security best practices. Experience in log analysis and RCA. Experience in Nutanix Era, Prism, Flow, Era, Xi IoT and Files solutions. Experience in VMware vSphere products. Basic understanding of DHCP, DNS and Active Directory. Basic knowledge of Linux Operating Systems. Basic knowledge of Physical Network and Storage technologies. Key Responsibilities: Resolve customers issues via telephone, email, or remote sessions. Identify and escalate issues in a timely manner to vendor according to process guidelines. Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Collaborate with other technology teams in diagnosing and isolating the cause of complex issues. Maintain quality on case documentation, SLA timeframes and operational metrics. Performs within the Productivity Measure of the team (scorecard). Handle Problem Management, Post Incident Reviews and RCA. Non-Technical Skills: Excellent written and verbal communication skills. Commitment to deliver high quality product and solution support. Must achieve excellent customer satisfaction. Take ownership and work with high productivity and efficiency. Support other team members and seek their advice to make decisions on complex issues. For Internal Job Movement: Approval of the employee's current manager is required. Employees are expected to notify their manager prior to an interview. Employees in Performance Improvement Plan are not eligible to apply. Mandatory Key Skills NCP-MCI,VMware,Nutanix,HLD,LLD,DHCP,DNS,Active Directory,ITIL*

5 to 10 years of experience managing Workspace ONE UEM and Access in enterprise environments. - Expertise in endpoint management, MDM (Mobile Device Management), and EMM (Enterprise Mobility Management). - Strong knowledge of Windows 10/11, macOS, iOS, and Android device management. - Experience integrating Workspace ONE with Azure AD, Okta, Intune, and other IAM solutions. - Proficiency in PowerShell, REST APIs, and automation scripting. - Understanding of networking, VPNs, firewalls, and cloud-based security policies. - VMware Workspace ONE certification (VMware VCP-DW or equivalent) is a plus. Preferred Experience: - Experience with Windows Autopilot and Apple Business Manager. - Knowledge of mobile application management (MAM) and VDI technologies. - Familiarity with ITIL framework and enterprise IT support models.