Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
5.0 - 10.0 years
12 - 13 Lacs
Bengaluru
Work from Office
Required Skills Technology | Cisco R and S Network Design SME - Level 4 Support Technology | Juniper R and S Expert - Level 3 Support Technology | DNS, DHCP,IPAM Design SME - Level 4 Support Technology | Nexus DCN Switch Expert - Level 3 Support Technology | VMWARE NSX-T Expert - Level 3 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Expert Level Certification - CCIE Enterprise Infrastructure / CCIE Service Provider / CCIE Data Center / CCIE Data Center / ACSX / JNCIP-ENT / VM Certified Advanced Professional / ACSX Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift andengineer (Shift Handover Report). - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined). - Ensure tickets are closed post user/customer communication. - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process. 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts
Posted 3 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
Join us as a AVP - Windows server support engineer, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a AVP - Windows server support engineer you should have experience with: Proven experience in supporting enterprise level Windows infrastructure. Rich years of experience in managing mission critical , state of the art windows infrastructure . Certified in latest windows version . Ability to automate mundane operational tasks using scripts and automation . PowerShell scripting . Should be managing an infrastructure of over 10K servers . Knowledge of AD , Citrix , CyberArk , VmWare , Cluster services and IaC. Ability to work in 24/7 rotational shift pattern . Some other highly valued skills may include: Ansible / Chef . Python . You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience. Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning. Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure smooth and efficient operations. Stay informed of industry technology trends and innovations, and actively contribute to the organizations technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.
Posted 3 weeks ago
5.0 - 10.0 years
4 - 8 Lacs
Noida
Work from Office
Join to the Rockwell Automation and work in inernational environment. You will report to Supervisor, Managed Services. Your Responsibilities: Monitor IT infrastructure at the customer. Talk to customers. You are the face of our company to our customers. How you communicate and work with them creates a positive experience. Support our clients using phone and emails youll help resolve technical issues regarding configuration and solving problems in virtual area VMware, Windows Server 2008/2012/2016/2019 and backup systems. Document technical solutions and best practices. Expand knowledge and improve specialist skills. The Essentials - You Will Have: good command of English university degree preferable IT/Automatics or similar or 5 years of professional experience 1 year of experience in administration of systems Windows Server 2008/2012/2016/2019 1 year of experience in administration of systems VMware, Nutanix, or similar experience in configuration, administration, and service management - DNS, DHCP, RDP, and RDWeb experience in administering NetBackup, Veeam, Backup Exec, and VDP backup systems The Preferred - You Might Also Have: Experience managing environments connected with VMware VSAN Certification Microsoft MCSA Certification VMware VCA/VCP Experience administering Lan / Wan networks based on Cisco technologies will be an advantage Power Shell programming skills, Perl Knowledge of an additional European language will be an advantage What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching program Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development ... and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-IK1 Rockwell Automation s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
Posted 3 weeks ago
12.0 - 17.0 years
22 - 27 Lacs
Kalyani, Bengaluru
Work from Office
Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Join our ESXi App Infrastructure team of VCF division to design, implement and troubleshoot cutting edge core platform aspects at the user-level for the industry leading ESXi Virtualization platform. You will be building a robust and secure host infrastructure that enables our customers, partners and internal teams to run their modern applications and containerized workloads on ESXi. ESXi Operating System is at the core of VMware Cloud Foundations (VCF) virtualization technology. It is an operating system and virtualization infrastructure built from scratch for the explicit purpose of running virtual machines. ESXi is the leading data center operating system in the world, and is used by most large corporations, due to its advanced capabilities, performance, and quality. ESXi App infrastructure team is responsible for design, implementation and architectural direction of ESXi Userspace. As a member of ESXi App infra team, your responsibilities will include, but are not limited to: Developing and maintaining key ESXi infrastructure services: This encompasses services such as vmsyslogd, NTP/PTP, healthd, and snmpd. Implementing and enforcing key security aspects: This involves working with mandatory access controls and enforcing least privilege policies. Integrating and maintaining open-source infrastructure components: This includes key OSS pieces like Python and GCC. Streamlining ESXi extensions for partners: Ensure seamless integration for all partner extensions. Enhancing internal productivity: Drive efficiency by making ESXi build systems robust, secure and efficient; Developing tooling debugging infrastructure for ESXi. The ideal candidate possesses deep expertise in systems software and a solid understanding of operating systems. Required Skills Experience: 12+ years of relevant experience. Proven deep technical understanding and working experience in key system concepts, including multi-threaded programming, IPC, synchronization, locking, and memory management on Unix/Linux Platfroms. Hands on experience developing user space applications for Linux/Unix in C/C++ Proven track record in designing and implementing data structures, algorithms, system libraries, APIs and system services. Experience with open-source, including using its components and, where applicable, contributing changes upstream. Strong programming skills in C C++. Strongly prefer candidates with prior experience in build systems (e.g., Bazel) and developer tools. .
Posted 3 weeks ago
3.0 - 6.0 years
20 - 25 Lacs
Hyderabad
Work from Office
AD Job Description [MM]AD User Account Group Membership Creation/Deletion and Issues resolutionArchitecture and Design experience on AD and Azure AD levelPowerShell, SumoLogic Scripting Automation experiencedDomain controllers Advanced Troubleshooting experienced.Troubleshooting AD application integration.Experience on troubleshooting on AD events and Audit logs.Backup and Restore Recover AD for testing using QUEST RMAD and QUEST Change Auditor experienced.Active Directory (AD) Management Migration upgradation experiencedGroup Policy Creation/Troubleshooting and Schema Extensions experiencedEnable and create trust relationship between domains, forest (like External, realm) One way, two ways transitive, non transitive experiencedService Principal Name in Entra (Azure AD), conditional access, support experienceRegister new SPNs Renew certificateAzure AADS Planning Upgrades, Troubleshoot on AAD Sync issues.Understand VCenter/VMware virtual DCs concepts.Experienced on SNOW tools and knowledge on Change management, incident and problem management
Posted 3 weeks ago
1.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.
Posted 3 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support Experience : 5-8 Years.
Posted 3 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support Experience : 3-5 Years.
Posted 3 weeks ago
4.0 - 9.0 years
6 - 11 Lacs
Mumbai
Work from Office
We are seeking a highly skilled and experienced Cisco Contact Center Solutions Specialist to join our team. The ideal candidate will have extensive experience (10+ years) with Cisco contact center solutions, including Unified Contact Center Enterprise (UCCE) and Packaged Contact Center Enterprise (PCCE). The candidate should possess in-depth knowledge of UCS server setup, VMware/ESXI, Voice Gateways, SIP Trunk, and Cisco UCS servers. Key Responsibilities: Design, deploy, and optimize Unified Communications Clusters, Cloud, and Data Networks. Effectively deploy, configure, and maintain Enterprise Contact Center and IP cluster consisting of CUCMs, Unity, CUPS, Gateways, SIP Trunks, and IPIVR/UCCX/UCCE. Manage and support Enterprise Contact Center Infrastructure with Gateways capacity planning, business call flow, scripting IPIVR / UCCX / Finesse / CAD / CSQ / QM / WFM / SQL DB, call recording, and contact centers CUIC Reporting and Analytics. Integrate various components and AI solutions with Cisco UCCE, including Cisco CVP, Cisco Finesse, Cisco ECE solution, Cisco UCCE outbound dialer, Cisco CUIC reporting application, ICM scripting and configuration, SQL database, and networking. Ability to Manage Third party application such as Virtual Hold, Nuance Speech, Verint Recording etc Do: Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation /div
Posted 3 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Kolkata
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Exchange Server Admin Experience : 3-5 Years.
Posted 3 weeks ago
10.0 - 15.0 years
30 - 35 Lacs
Hyderabad
Work from Office
Minimum of 10 years administration experience on Microsoft Window, AD, Entra ID, VMware Good hands-on experience on Windows Platform with all operating systems. Experience in Mid-range/Enterprise Servers Hardware Experience in Production Server Environment with Wintel servers. Strong Knowledge about user administration and File system management activities. Experience in OS Hardening, performance and OS tuning. Knowledge on scripting Basic knowledge on Storage and SAN switches. Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners Meeting SLA in time to fix the errors and problems. Good Knowledge of Cluster Administration. Should be able to Perform Root Cause Analysis for the incidents Should be able to do Capacity Planning Advance Knowledge on Virtualization. Active Directory & Entra ID Administrator Minimum of 10 years administration experience on Microsoft Window, AD, Entra ID, VMware Good hands-on experience on Windows Platform with all operating systems. Experience in Mid-range/Enterprise Servers Hardware Experience in Production Server Environment with Wintel servers. Strong Knowledge about user administration and File system management activities. Experience in OS Hardening, performance and OS tuning. Knowledge on scripting Basic knowledge on Storage and SAN switches. Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners Meeting SLA in time to fix the errors and problems. Good Knowledge of Cluster Administration. Should be able to Perform Root Cause Analysis for the incidents Should be able to do Capacity Planning Advance Knowledge on Virtualization.
Posted 3 weeks ago
10.0 - 15.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Posted 3 weeks ago
4.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.
Posted 3 weeks ago
6.0 - 8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Designation: Senior System Engineer / Solution Architect. Location: Mumbai / Bangalore (Hybrid support) Duration: Full-time, Monday to Friday, 9 AM to 5 PM IST. Experience: 6 to 8 years of relevant hands-on experience in IT infrastructure, with a focus on deployment and Day 2 operations. Job Description: As a Senior System Engineer/Solutions Architect, you will serve as The focused services solution and technical lead engineer supporting the ePlus regional sales team. Focused on key clients, drive revenue creation and capture within the account portfolio. Collaborate and work with our master architects, engineers, and consultants to understand our clients’ needs and craft sustainable solutions and IT strategic roadmaps to achieve client objectives. Required Skills: Experience with Nutanix and Cisco UCS: Hands-on expertise with Nutanix (Prism, AHV) and Cisco UCS infrastructure (UCS Manager, Intersight, UCS Central). Proficient in deploying and managing UCS C-Series, B- Series, and HCI Nutanix nodes, including Hyperflex systems. Experienced in installing ESXi, Windows, and Linux OS on UCS servers. Skilled in UCS firmware upgrades, driver installations, and hardware troubleshooting (blades, chassis, FIs, IOMs). Strong background in VMware installation, patching, and upgrades as per client requirements. Familiar with managing server I/O components, fabric interconnects/extenders, and GPU-equipped UCS systems. Basic knowledge of networking (VLANs, routing) and storage (RAID, SAN). Familiar with networking protocols and cloud/hybrid cloud concepts. Exposure to scripting (PowerShell, Python) for automation. Knowledge on Docker and Kubernetes an added advantage. Strong verbal and written communication skills. Your Impact: Deploy and support UCS B/C series servers; configure Fabric Interconnects, service profiles, and boot volumes. Manage Nutanix HCI, including LCM checks, upgrades, and ESXi host setup. Apply security patches, hotfixes, and perform version upgrades. Gather customer requirements; create high- and low-level design documents. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Extensive experience in deploying and managing Cisco UCS, Nutanix HCI, and VMware environments, with strong expertise in clustering and virtualization technologies. Certifications in VMware, Cisco, or Nutanix are a strong advantage. Skills: VMware vSphere, IOM, Cisco UCS, RAID, vSAN, UCS HCI Nutanix, Windows OS, UCS Manager, Cisco Intersight, Cisco SAN, HyperFlex, UCS Servers, UCS B- Series, Cisco UCS Layer 2, Cisco UCS Blades, VMware Installation, UCS Infrastructure, UCS C-Series, Cisco HyperFlex, VMware ESX, Fabric Interconnects, Linux OS, Chassis, ESXi, ESXi Hypervisor, Unified Computing System.
Posted 3 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Datacenter - Wintel Stack.: Experience: 1-3 Years.
Posted 3 weeks ago
2.0 - 5.0 years
4 - 9 Lacs
Noida, Delhi / NCR
Hybrid
Experience in of cloud infrastructure, virtualization (VMware), and hybrid environments. Web server configurations, deployments, and troubleshooting. Familiarity with monitoring tools (DataDog, Grafana, Splunk) and alert management.
Posted 3 weeks ago
5.0 - 10.0 years
6 - 10 Lacs
Noida
Work from Office
Rockwell Automation is a global technology leader focused on helping the world s manufacturers be more productive, sustainable, and agile. . Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that s you we would love to have you join us! Job Description Join to the Rockwell Automation and work in inernational environment. You will report to Supervisor, Managed Services. Your Responsibilities: Monitor IT infrastructure at the customer. Talk to customers. You are the face of our company to our customers. How you communicate and work with them creates a positive experience. Support our clients using phone and emails youll help resolve technical issues regarding configuration and solving problems in virtual area VMware, Windows Server 2008/2012/2016/2019 and backup systems. Document technical solutions and best practices. Expand knowledge and improve specialist skills. The Essentials - You Will Have: good command of English university degree preferable IT/Automatics or similar or 5 years of professional experience 1 year of experience in administration of systems Windows Server 2008/2012/2016/2019 1 year of experience in administration of systems VMware, Nutanix, or similar experience in configuration, administration, and service management - DNS, DHCP, RDP, and RDWeb experience in administering NetBackup, Veeam, Backup Exec, and VDP backup systems The Preferred - You Might Also Have: Experience managing environments connected with VMware VSAN Certification Microsoft MCSA Certification VMware VCA/VCP Experience administering Lan / Wan networks based on Cisco technologies will be an advantage Power Shell programming skills, Perl Knowledge of an additional European language will be an advantage What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching program Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development ... and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-IK1
Posted 3 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Chennai
Work from Office
Note : Look for only immediate Joiners Designation: Network Engineer II Location: Chennai Mode: Hybrid(24*7) Experience: 4-8 Years Skills: SDWAN, Palo Alto, Cisco meraki Troubleshooting exp, Routing, Switching. Max CTC 16LPA 18LPA Job Purpose: Network Engineer II is responsible for designing, implementing, and maintaining the network infrastructure for our managed service clients. This includes monitoring and troubleshooting network issues, as well as implementing security measures to protect client networks. The Network Engineer II will also be responsible for communicating with clients and providing technical support as needed. This position heavily focuses on implement SD-WAN, SASE (Secure Acccess Service Edge), and NaaS (Network as a Service) products into customer environments. Essential Functions: Ability to work independently, self-starter required Technical experience in Data Center and Enterprise Routing and Switching is required Collaborate with Managed Service Providers, Architects, Security, and Engineers for Network transformation,improvements, and Proof of Concepts Design and implementation of networking solutions Assist in efforts with tools/product selections and conducting proof of concepts Provide input and comprehensive review of design documents, provide verbal and written feedback to the author Ability to think technically then translate into clear verbal and written communications for technical and non-technical audiences Create documents and presentations - Provide recommendations to be considered in developing the Technology roadmap Collaborate closely with Enterprise Architects, Security, and IT staff to drive company objective Implement best practices and standards, and drive technology portfolio management discipline Ensure adherence to standards and reference architectures for the domain Communicate clearly and effectively with architecture, project / program managers etc. Certifications, Accreditations, Licenses: CCNA, or equivalent, CCNP preferred Special Knowledge, Skills and Abilities: 3+ years minimum experience in Network Engineering in a Managed Service Provider or similar workspace or 5+ minumum experience in a Network Engineering role in a Enterprise workspace Experience with network and security automation preferred, i.e. Ansible, Python, Javascript, Terrform, etc. Ability to troubleshoot large enterprise networks Ability to explain technical concepts, give clients guidance and vision about the solution In-depth knowledge of implementing and supporting multi-vendor complex Routing and Switching infrastructure Experience with network vendor APIs a plus Experience with Cisco, VMware Velocloud, Palo Alto , or any other SDWAN vendor a plus Experience with Cisco, VMware. Palo Alto or ant other SASE vendor a plus Experience with Azure, AWS and/or GCP a plus ",
Posted 3 weeks ago
5.0 - 7.0 years
9 - 10 Lacs
Chennai
Work from Office
Job Purpose: Network Engineer II is responsible for designing, implementing, and maintaining the network infrastructure for our managed service clients. This includes monitoring and troubleshooting network issues, as well as implementing security measures to protect client networks. The Network Engineer II will also be responsible for communicating with clients and providing technical support as needed. This position heavily focuses on implement SD-WAN, SASE (Secure Acccess Service Edge), and NaaS (Network as a Service) products into customer environments. Essential Functions: Ability to work independently, self-starter required Technical experience in Data Center and Enterprise Routing and Switching is required Collaborate with Managed Service Providers, Architects, Security, and Engineers for Network transformation,improvements, and Proof of Concepts Design and implementation of networking solutions Assist in efforts with tools/product selections and conducting proof of concepts Provide input and comprehensive review of design documents, provide verbal and written feedback to the author Ability to think technically then translate into clear verbal and written communications for technical and non-technical audiences Create documents and presentations - Provide recommendations to be considered in developing the Technology roadmap Collaborate closely with Enterprise Architects, Security, and IT staff to drive company objective Implement best practices and standards, and drive technology portfolio management discipline Ensure adherence to standards and reference architectures for the domain Communicate clearly and effectively with architecture, project / program managers etc. Education: Four years of College resulting in a Bachelors Degree or equivalent Certifications, Accreditations, Licenses: CCNA, or equivalent, CCNP preferred Relevant Work Experience: 5 to 7 years in related field Special Knowledge, Skills and Abilities: 3+ years minimum experience in Network Engineering in a Managed Service Provider or similar workspace or 5+ minumum experience in a Network Engineering role in a Enterprise workspace Experience with network and security automation preferred, i.e. Ansible, Python, Javascript, Terrform, etc. Ability to troubleshoot large enterprise networks Ability to explain technical concepts, give clients guidance and vision about the solution In-depth knowledge of implementing and supporting multi-vendor complex Routing and Switching infrastructure Experience with network vendor APIs a plus Experience with Cisco, VMware Velocloud, Palo Alto , or any other SDWAN vendor a plus Experience with Cisco, VMware. Palo Alto or ant other SASE vendor a plus Experience with Azure, AWS and/or GCP a plus Supervisory Responsibility: This position does not have any supervisory responsibilities Work Environment: 100% Remote w/ potentially some ask for travel This role requires working with a team of other network engineers, solutions architects, IT professionals, and potentially clients. This role requires remote collaboration, with the aforementioned. Work can be fast-paced and dynamic, with the need to troubleshoot and resolve network issues in a timely manner. This role requires the ability may to work on multiple projects simultaneously and be able to adapt quickly to changing requirements. The environment may also require to be on-call or to be available outside of normal working hours to provide support to clients.
Posted 3 weeks ago
10.0 - 15.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Job Description: Job Title: VMware Administrator (JL11) Job Description The VMware Organization is searching for a candidate who is proficient with standard general purpose compute hardware in a EXsi and VMware environment. The ideal candidate will have 10+ years of experience within VMware system administration, with knowledge of physical infrastructure and hardware such as HPE ProLiant and Synergy series (x86 and Linux), GPU, Synergy. We are looking for a good communicator and a problem solver individual. Job Requirements 6+ years of experience with Vmware Environment Experience in Handling VMware vCenter (6.0,7.0,8.0), ESXi (6.0,7.0,8.0), VM Creation, Snapshots, Clone and Performance Monitoring include Synergy and Dell/HPE Hardware Administration. Strong Experience on VM Advanced features like VMware HA, FT, DRS and VMotion. Hands on experience in VM Migration (Physical to Virtual & Virtual to Virtual). Design, deploy and manage VMware vSphere environments including ESXi hosts, vCenter servers and related components. Experience in Windows Server environments, including installation, configuration, patch management and troubleshooting. Experience in EMC,3PAR, PURE Storage. Experience in Backup tool IBM Tivoli Manager. Knowledge in Cloud platform like GCP, Azure, AWS. Experience in Windows failover clustering. Monitor and optimize the performance of both VMware and Windows systems to ensure efficient operation and high availability. Implement and manage backup and disaster recovery solutions for virtualized and Windows server environments. Ensure systems are secure by applying patches, updates and following best security practices for VMware and Windows environments. Identify and resolve issues related to virtualization and Windows server performance, availability, and functionality. Maintain detailed documentation for system configurations, processes, and procedures. Strong experience with Windows Server versions (e.g. 2008,2012,2016, 2019, 2022). Good understanding in troubleshooting issues & preparing RCA.
Posted 3 weeks ago
5.0 - 10.0 years
2 - 6 Lacs
Gurugram
Work from Office
Job Description: Banking payment switch expertise with Strong experience in ACI Base 24 eps . Handled a major switch migration project, should work from Bangalore. UPF experience is mandatory. To develop, test, and deploy fit-for-purpose software solutions. This includes CSMs on BASE 24 EPS. To configure the BASE24 EPS modules as per the requirements To prepare migration scripts To configure the interchange specifications like VISA, MasterCard, AMEX, JCB. This includes the periodical mandates, updates, test. To customise, configure the interfaces. This includes testing, fixing the issues. To configure terminals, ATMs and interfaces To configure, test various host systems. To configure various security keys for the interchanges, terminals, cards and PVKs To configure and integrate BASE24 EPS with HSMs To generate required MIS/reports as per business requirements 5+ years of experience in Switch systems Should have hands-on experience on Base24 eps Demonstratable experience in configuration, scripting, use of SDK Experience/understanding on Australian and scheme compliance requirements Experience with interfacing with card schemes and card scheme formats Experience integrating Base24 with other bank systems Strong analytical / problem-solving, debugging, testing skills, including use of Test Simulators. Strong experience in programming on C++, Java Should have experience on Linux, VMware It s preferable to have skills and experience of working on cloud systems (Azure, AWS) Should have experience on ISO 8583, XML specifications. Should have knowledge / experience in implementation, certifications of interchanges like VISA, MasterCard, Amex and JCB.
Posted 3 weeks ago
6.0 - 8.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Designation: Senior System Engineer / Solution Architect. Location: Mumbai / Bangalore (Hybrid support) Duration: Full-time, Monday to Friday, 9 AM to 5 PM IST. Experience: 6 to 8 years of relevant hands-on experience in IT infrastructure, with a focus on deployment and Day 2 operations. Job Description: As a Senior System Engineer/Solutions Architect, you will serve as The focused services solution and technical lead engineer supporting the ePlus regional sales team. Focused on key clients, drive revenue creation and capture within the account portfolio. Collaborate and work with our master architects, engineers, and consultants to understand our clients’ needs and craft sustainable solutions and IT strategic roadmaps to achieve client objectives. Required Skills: Experience with Nutanix and Cisco UCS: Hands-on expertise with Nutanix (Prism, AHV) and Cisco UCS infrastructure (UCS Manager, Intersight, UCS Central). Proficient in deploying and managing UCS C-Series, B- Series, and HCI Nutanix nodes, including Hyperflex systems. Experienced in installing ESXi, Windows, and Linux OS on UCS servers. Skilled in UCS firmware upgrades, driver installations, and hardware troubleshooting (blades, chassis, FIs, IOMs). Strong background in VMware installation, patching, and upgrades as per client requirements. Familiar with managing server I/O components, fabric interconnects/extenders, and GPU-equipped UCS systems. Basic knowledge of networking (VLANs, routing) and storage (RAID, SAN). Familiar with networking protocols and cloud/hybrid cloud concepts. Exposure to scripting (PowerShell, Python) for automation. Knowledge on Docker and Kubernetes an added advantage. Strong verbal and written communication skills. Your Impact: Deploy and support UCS B/C series servers; configure Fabric Interconnects, service profiles, and boot volumes. Manage Nutanix HCI, including LCM checks, upgrades, and ESXi host setup. Apply security patches, hotfixes, and perform version upgrades. Gather customer requirements; create high- and low-level design documents. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Extensive experience in deploying and managing Cisco UCS, Nutanix HCI, and VMware environments, with strong expertise in clustering and virtualization technologies. Certifications in VMware, Cisco, or Nutanix are a strong advantage. Skills: VMware vSphere, IOM, Cisco UCS, RAID, vSAN, UCS HCI Nutanix, Windows OS, UCS Manager, Cisco Intersight, Cisco SAN, HyperFlex, UCS Servers, UCS B- Series, Cisco UCS Layer 2, Cisco UCS Blades, VMware Installation, UCS Infrastructure, UCS C-Series, Cisco HyperFlex, VMware ESX, Fabric Interconnects, Linux OS, Chassis, ESXi, ESXi Hypervisor, Unified Computing System.
Posted 3 weeks ago
8.0 - 13.0 years
10 - 15 Lacs
Bengaluru
Work from Office
Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Job Overview: Develops, creates, and modifies general computer applications software or specialized utility programs. Analyzes user needs and develops software solutions. Designs software or customizes software for client use with the aim of optimizing operational efficiency. Modifies existing software to correct errors, allow it to adapt to new hardware, or to improve its performance. Analyzes user needs and software requirements to determine feasibility of design within time and cost constraints. Confers with systems analysts, engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces. Stores, retrieves, and manipulates data for analysis of system capabilities and requirements. Designs, develops, and modifies software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design. The responsibilities of this role include Working independently with no supervision. Making decisions that are significant in impact, influencing overall program or project success, finances, and/or the ability to meet objectives; errors are not readily apparent due to the complexity of work process/product or time between decisions and results; errors typically result in significant expenditure of time, resources, and funds to correct. Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. May require strong negotiation and influence, communication to large groups or high-level constituents. Having a great degree of influence over key organizational decisions (e.g., is making or directly making key decisions that have substantial impact on the organization). Completing tasks that require multiple steps that can be performed in various orders; tasks require simultaneously executing multiple cognitive abilities and maintaining information in short or long-term memory. Regularly determines what needs to be done and is involved with sharing innovative solutions to achieve broad policies and objectives. Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or conflicting; advanced data analysis and interpretation skills are required. Occasionally participates in strategic planning within own area affecting immediate operations. PRINCIPAL DUTIES AND RESPONSIBILITIES Seeks information within and outside of team to identify and manage overarching technical issues and wide-ranging solutions. Resolves design and technical issues related to technical area of expertise. Serves as a technical expert for technology related to an overall large system. Determines best strategies to solve current and future technical challenges associated with area of expertise. Collaborates with others inside and outside of project team to accomplish project objectives. Solves highly complex technical problems that affect multiple software layers or teams. Makes significant decisions as it pertains to the approach in coding large features or modules. Acts as a tech lead and on major projects to ensure they are driven to completion. Consults with other large project team leaders to determine how best to address a new or unique problem. Analyzes project requirements to determine time and resources required. Reviews and advises on coding efforts to ensure that projects are completed to specification. Works with high-level representatives from other functions (e.g., testing group, product group, customers) to integrate plan for software design of large initiative. Networks with customers and colleagues within and outside of Qualcomm to gain insight, ideas, and connections. Discusses state of software solution, approach, or other information with customers and others outside of Qualcomm. REQUIRED COMPETENCIES (All competencies are required upon entry) Analyzing Complex Information - The ability to collect information from a variety of different sources (e.g., platform level performance, resource constraints, performance dashboards, etc.), and identify fundamental patterns/trends across sets of highly complex data. This includes the ability to gather, integrate, and interpret high level information from multiple sources. Building Trusting Relationships - The ability to build trusting, collaborative relationships and rapport with different types of people and businesses. This includes delivering on commitments and maintaining confidential information, as well as being approachable, showing interest in the other person, and relating well to people regardless of personality or background. Communicating Effectively - The ability to compellingly communicate one's perspectives and ideas to all levels of the organization. This includes the ability to convey complex information in an engaging way, adapt the message, delivery, and point-of-view based on the audience's real-time or anticipated reactions. This also includes active listening, and eliciting questions, participation, and buy-in from the audience. Communication - The ability to convey information clearly and accurately, as well as choosing the most effective method of delivery (e.g., email, phone, face-to-face). This includes using a technically sound communication style both verbally and in writing. Creating the New and Different - The ability to be creative. This includes the ability to produce breakthrough ideas, being a visionary, managing innovation, seeing multiple futures, having broad interests and knowledge, and gaining support in order to translate new ideas into solutions. This also includes the ability to plan and implement unconventional ideas and speculate about alternative futures without all of the data. Dealing with Conflict - The ability to quickly and directly address problems, find common ground, and persevere on tough assignments. This includes having the willingness to be centrally involved in debates and facilitating conflict discussion and resolution. Decision Making - The ability to make quick, accurate decisions. This includes the ability to weigh alternatives and take into account the impact of the decisions on people, equipment, or other resources. Demonstrating Personal Flexibility - The ability to demonstrate resourcefulness and resilience in the face of change, obstacles, and adversity. This includes adapting to competing demands and shifting priorities. This also includes improving adaptability, pursuing new skills and knowledge, and regularly seeking feedback from others. Getting Organized - The ability to be organized, resourceful, and planful. This includes the ability to leverage multiple resources to get things done and lay out tasks in sufficient detail. This also includes the ability to get things done with fewer resources and in less time, work on multiple tasks at once without losing track, and foresee and plan around obstacles. Mentoring and Coaching - The ability to develop, coach, and mentor associates. This includes the ability to provide development experiences and network opportunities, advise, and teach to prepare associates for effective job performance. Software Engineering - Knowledge of the overall process for developing new software. This includes knowledge of the roles and responsibilities of software engineering and other functions, major phases, checkpoints and deliverables. This also includes the ability to identify common issues and considerations for bringing a new product to the marketplace. Software Optimization - Knowledge of techniques and approaches to optimize software for specific hardware platforms. This includes basic practices in software optimization and the interaction between software and the hardware platform. Taking Initiative - The ability to attack work activities with drive and energy, understanding the impact of work on key metrics, and making decisions that are in the company's best interest. This includes not being afraid to initiate action before all the facts are known, and driving value-added work tasks to completion. Technical Troubleshooting - Knowledge of systematic approaches to solving common technical problems (e.g., hardware, software, application, operational). This includes the ability to identify problems and report and escalate problems according to established procedures. This also includes the ability to identify available resources for troubleshooting. Time Management - The ability to quickly prioritize mission-critical from less important or trivial work activities. This includes sensing what the next most useful thing is to work on, and focusing on the critical few tasks that add value while putting aside or delaying the rest. Minimum Qualifications Bachelor's degree in Engineering, Electronics and Communication Engineering, Information Systems, Computer Science/Engineering or related field. 8+ years Software Engineering or related work experience. 4+ years experience with Programming Language such as C, C++, Java, Python, etc. Preferred Qualifications Strong knowledge and hands-on experience with the OS concepts, Linux Device Driver, and other RTOS, Hypervisors, Containers etc Experience with the wireless Modem technologies such as 4G/5G, DSDA, DSRC/CV2X, Antenna & Compensator SW design and Validation. Experience with the Telematics Modules architecture, SW Design and Development and commercialization. Knowledge on the Automotive systems and experience with the SW development according to ASPICE and other agile methodologies. 4+ years experience with Programming Language such as C, C++, Java, Python, etc. 15+ years Software Engineering or related work experience. 5+ years experience working in a large matrixed organization. 3+ years of work experience in a role requiring interaction with executive leadership (e.g., Director/ Sr Director or Vice President level and above). Master's Degree in Engineering, Electronics and Communication Engineering, Information Systems, Computer Science/Engineering or related field. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 8+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 7+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Engineering or related work experience. 4+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.
Posted 3 weeks ago
6.0 - 11.0 years
11 - 15 Lacs
Bengaluru
Work from Office
Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Job Overview Create software/firmware test plans, addressing requirements traceability matrix and test coverage, with respect to feature requirements Design, develop, execute and maintain automated software/firmware test suites for the purpose of verifying quality and compliance of Qualcomm products at functional, integration and system levels Manually test, where appropriate, the customer experience of installation and deployment of Qualcomm hardware and software in a mobile, compute and automotive environment. Assist in the creation of a Quality Engineering/Release engineering process with emphasis on continuous integration and continuous deployment Assist in achieving production-level software readiness, implement customer use-cases, workload analysis models, workload creation, and collaborating with other teams on bring-up/debug/diags Focus on ensuring that existing Operating Systems and customer usage environments run well, while identifying strong opportunity for enhancements, from a power and performance perspective. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 5+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. 3+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. 2+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Preferred Qualifications: 8+ years of experience in Software/Firmware Validation Demonstrated software test engineering in SW/FW engineering with focus on Data Center Servers (minimum 5 years). Strong understanding and experience in software/firmware test automation techniques Extensive experience working with operating systems like Ubuntu Server, RHEL, SUSE, similar or Windows server Work with multiple SW/HW Engineering teams to ensure that all requirements and features of reference platform requirements have been validated at a component, integration, functional and system level Strong programming skills with experience in C and/or Python programming languages Experience developing automated software/firmware test cases for server platforms, supporting bring-up and production SW releases Nice to have: Prior Experience with SW/FW integration at BIOS/UEFI, BMC firmware, Operating System for x86/ARM64/RISC-V 64bit for server platforms. Strong understanding of Server firmware Standards, opensource Implementation and specifications for ARM64-based servers Principal Duties and Responsibilities: Leverages advanced Software knowledge and experience to design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs. Analyzes user needs, software requirements, and time and cost constraints to design and customize software for optimal operational efficiency. Designs and implements software modules for large-scale products and systems. Participates in and leads design, coding, unit testing, debugging, and integration efforts to ensure projects are completed to specifications and schedules. Performs complex code reviews and regression tests as well as triages and fixes issues to ensure the quality of code. Collaborates with individuals outside the software function (e.g., Hardware, Systems, and Test engineers) to ensure solutions work with other components of a specific project. Writes detailed technical documentation for complex Software projects. Level of Responsibility: Works independently with minimal supervision. Provides supervision/guidance to other team members. Decision-making is significant in nature and affects work beyond immediate work group. Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc. Has a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to make key decisions). Tasks often require multiple steps which can be performed in various orders; extensive planning, problem-solving, and prioritization must occur to complete the tasks effectively. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.
Posted 3 weeks ago
5.0 - 8.0 years
7 - 11 Lacs
Mumbai
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Microsoft Active Directory Admin. Experience: 5-8 Years.
Posted 3 weeks ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
40005 Jobs | Dublin
Wipro
19416 Jobs | Bengaluru
Accenture in India
16187 Jobs | Dublin 2
EY
15356 Jobs | London
Uplers
11435 Jobs | Ahmedabad
Amazon
10613 Jobs | Seattle,WA
Oracle
9462 Jobs | Redwood City
IBM
9313 Jobs | Armonk
Accenture services Pvt Ltd
8087 Jobs |
Capgemini
7830 Jobs | Paris,France