6329 Vmware Jobs - Page 42

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

Designation: Senior System Engineer / Solution Architect. Location: Mumbai / Bangalore (Hybrid support) Duration: Full-time, Monday to Friday, 9 AM to 5 PM IST. Experience: 6 to 8 years of relevant hands-on experience in IT infrastructure, with a focus on deployment and Day 2 operations. Job Description: As a Senior System Engineer/Solutions Architect, you will serve as The focused services solution and technical lead engineer supporting the ePlus regional sales team. Focused on key clients, drive revenue creation and capture within the account portfolio. Collaborate and work with our master architects, engineers, and consultants to understand our clients’ needs and craft sustainable solutions and IT strategic roadmaps to achieve client objectives. Required Skills: Experience with Nutanix and Cisco UCS: Hands-on expertise with Nutanix (Prism, AHV) and Cisco UCS infrastructure (UCS Manager, Intersight, UCS Central). Proficient in deploying and managing UCS C-Series, B- Series, and HCI Nutanix nodes, including Hyperflex systems. Experienced in installing ESXi, Windows, and Linux OS on UCS servers. Skilled in UCS firmware upgrades, driver installations, and hardware troubleshooting (blades, chassis, FIs, IOMs). Strong background in VMware installation, patching, and upgrades as per client requirements. Familiar with managing server I/O components, fabric interconnects/extenders, and GPU-equipped UCS systems. Basic knowledge of networking (VLANs, routing) and storage (RAID, SAN). Familiar with networking protocols and cloud/hybrid cloud concepts. Exposure to scripting (PowerShell, Python) for automation. Knowledge on Docker and Kubernetes an added advantage. Strong verbal and written communication skills. Your Impact: Deploy and support UCS B/C series servers; configure Fabric Interconnects, service profiles, and boot volumes. Manage Nutanix HCI, including LCM checks, upgrades, and ESXi host setup. Apply security patches, hotfixes, and perform version upgrades. Gather customer requirements; create high- and low-level design documents. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Extensive experience in deploying and managing Cisco UCS, Nutanix HCI, and VMware environments, with strong expertise in clustering and virtualization technologies. Certifications in VMware, Cisco, or Nutanix are a strong advantage. Skills: VMware vSphere, IOM, Cisco UCS, RAID, vSAN, UCS HCI Nutanix, Windows OS, UCS Manager, Cisco Intersight, Cisco SAN, HyperFlex, UCS Servers, UCS B- Series, Cisco UCS Layer 2, Cisco UCS Blades, VMware Installation, UCS Infrastructure, UCS C-Series, Cisco HyperFlex, VMware ESX, Fabric Interconnects, Linux OS, Chassis, ESXi, ESXi Hypervisor, Unified Computing System.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Datacenter - Wintel Stack.: Experience: 1-3 Years.

Experience in of cloud infrastructure, virtualization (VMware), and hybrid environments. Web server configurations, deployments, and troubleshooting. Familiarity with monitoring tools (DataDog, Grafana, Splunk) and alert management.

Rockwell Automation is a global technology leader focused on helping the world s manufacturers be more productive, sustainable, and agile. . Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that s you we would love to have you join us! Job Description Join to the Rockwell Automation and work in inernational environment. You will report to Supervisor, Managed Services. Your Responsibilities: Monitor IT infrastructure at the customer. Talk to customers. You are the face of our company to our customers. How you communicate and work with them creates a positive experience. Support our clients using phone and emails youll help resolve technical issues regarding configuration and solving problems in virtual area VMware, Windows Server 2008/2012/2016/2019 and backup systems. Document technical solutions and best practices. Expand knowledge and improve specialist skills. The Essentials - You Will Have: good command of English university degree preferable IT/Automatics or similar or 5 years of professional experience 1 year of experience in administration of systems Windows Server 2008/2012/2016/2019 1 year of experience in administration of systems VMware, Nutanix, or similar experience in configuration, administration, and service management - DNS, DHCP, RDP, and RDWeb experience in administering NetBackup, Veeam, Backup Exec, and VDP backup systems The Preferred - You Might Also Have: Experience managing environments connected with VMware VSAN Certification Microsoft MCSA Certification VMware VCA/VCP Experience administering Lan / Wan networks based on Cisco technologies will be an advantage Power Shell programming skills, Perl Knowledge of an additional European language will be an advantage What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching program Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development ... and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-IK1

Note : Look for only immediate Joiners Designation: Network Engineer II Location: Chennai Mode: Hybrid(24*7) Experience: 4-8 Years Skills: SDWAN, Palo Alto, Cisco meraki Troubleshooting exp, Routing, Switching. Max CTC 16LPA 18LPA Job Purpose: Network Engineer II is responsible for designing, implementing, and maintaining the network infrastructure for our managed service clients. This includes monitoring and troubleshooting network issues, as well as implementing security measures to protect client networks. The Network Engineer II will also be responsible for communicating with clients and providing technical support as needed. This position heavily focuses on implement SD-WAN, SASE (Secure Acccess Service Edge), and NaaS (Network as a Service) products into customer environments. Essential Functions: Ability to work independently, self-starter required Technical experience in Data Center and Enterprise Routing and Switching is required Collaborate with Managed Service Providers, Architects, Security, and Engineers for Network transformation,improvements, and Proof of Concepts Design and implementation of networking solutions Assist in efforts with tools/product selections and conducting proof of concepts Provide input and comprehensive review of design documents, provide verbal and written feedback to the author Ability to think technically then translate into clear verbal and written communications for technical and non-technical audiences Create documents and presentations - Provide recommendations to be considered in developing the Technology roadmap Collaborate closely with Enterprise Architects, Security, and IT staff to drive company objective Implement best practices and standards, and drive technology portfolio management discipline Ensure adherence to standards and reference architectures for the domain Communicate clearly and effectively with architecture, project / program managers etc. Certifications, Accreditations, Licenses: CCNA, or equivalent, CCNP preferred Special Knowledge, Skills and Abilities: 3+ years minimum experience in Network Engineering in a Managed Service Provider or similar workspace or 5+ minumum experience in a Network Engineering role in a Enterprise workspace Experience with network and security automation preferred, i.e. Ansible, Python, Javascript, Terrform, etc. Ability to troubleshoot large enterprise networks Ability to explain technical concepts, give clients guidance and vision about the solution In-depth knowledge of implementing and supporting multi-vendor complex Routing and Switching infrastructure Experience with network vendor APIs a plus Experience with Cisco, VMware Velocloud, Palo Alto , or any other SDWAN vendor a plus Experience with Cisco, VMware. Palo Alto or ant other SASE vendor a plus Experience with Azure, AWS and/or GCP a plus ",

Job Purpose: Network Engineer II is responsible for designing, implementing, and maintaining the network infrastructure for our managed service clients. This includes monitoring and troubleshooting network issues, as well as implementing security measures to protect client networks. The Network Engineer II will also be responsible for communicating with clients and providing technical support as needed. This position heavily focuses on implement SD-WAN, SASE (Secure Acccess Service Edge), and NaaS (Network as a Service) products into customer environments. Essential Functions: Ability to work independently, self-starter required Technical experience in Data Center and Enterprise Routing and Switching is required Collaborate with Managed Service Providers, Architects, Security, and Engineers for Network transformation,improvements, and Proof of Concepts Design and implementation of networking solutions Assist in efforts with tools/product selections and conducting proof of concepts Provide input and comprehensive review of design documents, provide verbal and written feedback to the author Ability to think technically then translate into clear verbal and written communications for technical and non-technical audiences Create documents and presentations - Provide recommendations to be considered in developing the Technology roadmap Collaborate closely with Enterprise Architects, Security, and IT staff to drive company objective Implement best practices and standards, and drive technology portfolio management discipline Ensure adherence to standards and reference architectures for the domain Communicate clearly and effectively with architecture, project / program managers etc. Education: Four years of College resulting in a Bachelors Degree or equivalent Certifications, Accreditations, Licenses: CCNA, or equivalent, CCNP preferred Relevant Work Experience: 5 to 7 years in related field Special Knowledge, Skills and Abilities: 3+ years minimum experience in Network Engineering in a Managed Service Provider or similar workspace or 5+ minumum experience in a Network Engineering role in a Enterprise workspace Experience with network and security automation preferred, i.e. Ansible, Python, Javascript, Terrform, etc. Ability to troubleshoot large enterprise networks Ability to explain technical concepts, give clients guidance and vision about the solution In-depth knowledge of implementing and supporting multi-vendor complex Routing and Switching infrastructure Experience with network vendor APIs a plus Experience with Cisco, VMware Velocloud, Palo Alto , or any other SDWAN vendor a plus Experience with Cisco, VMware. Palo Alto or ant other SASE vendor a plus Experience with Azure, AWS and/or GCP a plus Supervisory Responsibility: This position does not have any supervisory responsibilities Work Environment: 100% Remote w/ potentially some ask for travel This role requires working with a team of other network engineers, solutions architects, IT professionals, and potentially clients. This role requires remote collaboration, with the aforementioned. Work can be fast-paced and dynamic, with the need to troubleshoot and resolve network issues in a timely manner. This role requires the ability may to work on multiple projects simultaneously and be able to adapt quickly to changing requirements. The environment may also require to be on-call or to be available outside of normal working hours to provide support to clients.

Job Description: Job Title: VMware Administrator (JL11) Job Description The VMware Organization is searching for a candidate who is proficient with standard general purpose compute hardware in a EXsi and VMware environment. The ideal candidate will have 10+ years of experience within VMware system administration, with knowledge of physical infrastructure and hardware such as HPE ProLiant and Synergy series (x86 and Linux), GPU, Synergy. We are looking for a good communicator and a problem solver individual. Job Requirements 6+ years of experience with Vmware Environment Experience in Handling VMware vCenter (6.0,7.0,8.0), ESXi (6.0,7.0,8.0), VM Creation, Snapshots, Clone and Performance Monitoring include Synergy and Dell/HPE Hardware Administration. Strong Experience on VM Advanced features like VMware HA, FT, DRS and VMotion. Hands on experience in VM Migration (Physical to Virtual & Virtual to Virtual). Design, deploy and manage VMware vSphere environments including ESXi hosts, vCenter servers and related components. Experience in Windows Server environments, including installation, configuration, patch management and troubleshooting. Experience in EMC,3PAR, PURE Storage. Experience in Backup tool IBM Tivoli Manager. Knowledge in Cloud platform like GCP, Azure, AWS. Experience in Windows failover clustering. Monitor and optimize the performance of both VMware and Windows systems to ensure efficient operation and high availability. Implement and manage backup and disaster recovery solutions for virtualized and Windows server environments. Ensure systems are secure by applying patches, updates and following best security practices for VMware and Windows environments. Identify and resolve issues related to virtualization and Windows server performance, availability, and functionality. Maintain detailed documentation for system configurations, processes, and procedures. Strong experience with Windows Server versions (e.g. 2008,2012,2016, 2019, 2022). Good understanding in troubleshooting issues & preparing RCA.

Job Description: Banking payment switch expertise with Strong experience in ACI Base 24 eps . Handled a major switch migration project, should work from Bangalore. UPF experience is mandatory. To develop, test, and deploy fit-for-purpose software solutions. This includes CSMs on BASE 24 EPS. To configure the BASE24 EPS modules as per the requirements To prepare migration scripts To configure the interchange specifications like VISA, MasterCard, AMEX, JCB. This includes the periodical mandates, updates, test. To customise, configure the interfaces. This includes testing, fixing the issues. To configure terminals, ATMs and interfaces To configure, test various host systems. To configure various security keys for the interchanges, terminals, cards and PVKs To configure and integrate BASE24 EPS with HSMs To generate required MIS/reports as per business requirements 5+ years of experience in Switch systems Should have hands-on experience on Base24 eps Demonstratable experience in configuration, scripting, use of SDK Experience/understanding on Australian and scheme compliance requirements Experience with interfacing with card schemes and card scheme formats Experience integrating Base24 with other bank systems Strong analytical / problem-solving, debugging, testing skills, including use of Test Simulators. Strong experience in programming on C++, Java Should have experience on Linux, VMware It s preferable to have skills and experience of working on cloud systems (Azure, AWS) Should have experience on ISO 8583, XML specifications. Should have knowledge / experience in implementation, certifications of interchanges like VISA, MasterCard, Amex and JCB.

Designation: Senior System Engineer / Solution Architect. Location: Mumbai / Bangalore (Hybrid support) Duration: Full-time, Monday to Friday, 9 AM to 5 PM IST. Experience: 6 to 8 years of relevant hands-on experience in IT infrastructure, with a focus on deployment and Day 2 operations. Job Description: As a Senior System Engineer/Solutions Architect, you will serve as The focused services solution and technical lead engineer supporting the ePlus regional sales team. Focused on key clients, drive revenue creation and capture within the account portfolio. Collaborate and work with our master architects, engineers, and consultants to understand our clients’ needs and craft sustainable solutions and IT strategic roadmaps to achieve client objectives. Required Skills: Experience with Nutanix and Cisco UCS: Hands-on expertise with Nutanix (Prism, AHV) and Cisco UCS infrastructure (UCS Manager, Intersight, UCS Central). Proficient in deploying and managing UCS C-Series, B- Series, and HCI Nutanix nodes, including Hyperflex systems. Experienced in installing ESXi, Windows, and Linux OS on UCS servers. Skilled in UCS firmware upgrades, driver installations, and hardware troubleshooting (blades, chassis, FIs, IOMs). Strong background in VMware installation, patching, and upgrades as per client requirements. Familiar with managing server I/O components, fabric interconnects/extenders, and GPU-equipped UCS systems. Basic knowledge of networking (VLANs, routing) and storage (RAID, SAN). Familiar with networking protocols and cloud/hybrid cloud concepts. Exposure to scripting (PowerShell, Python) for automation. Knowledge on Docker and Kubernetes an added advantage. Strong verbal and written communication skills. Your Impact: Deploy and support UCS B/C series servers; configure Fabric Interconnects, service profiles, and boot volumes. Manage Nutanix HCI, including LCM checks, upgrades, and ESXi host setup. Apply security patches, hotfixes, and perform version upgrades. Gather customer requirements; create high- and low-level design documents. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Extensive experience in deploying and managing Cisco UCS, Nutanix HCI, and VMware environments, with strong expertise in clustering and virtualization technologies. Certifications in VMware, Cisco, or Nutanix are a strong advantage. Skills: VMware vSphere, IOM, Cisco UCS, RAID, vSAN, UCS HCI Nutanix, Windows OS, UCS Manager, Cisco Intersight, Cisco SAN, HyperFlex, UCS Servers, UCS B- Series, Cisco UCS Layer 2, Cisco UCS Blades, VMware Installation, UCS Infrastructure, UCS C-Series, Cisco HyperFlex, VMware ESX, Fabric Interconnects, Linux OS, Chassis, ESXi, ESXi Hypervisor, Unified Computing System.

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Job Overview: Develops, creates, and modifies general computer applications software or specialized utility programs. Analyzes user needs and develops software solutions. Designs software or customizes software for client use with the aim of optimizing operational efficiency. Modifies existing software to correct errors, allow it to adapt to new hardware, or to improve its performance. Analyzes user needs and software requirements to determine feasibility of design within time and cost constraints. Confers with systems analysts, engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces. Stores, retrieves, and manipulates data for analysis of system capabilities and requirements. Designs, develops, and modifies software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design. The responsibilities of this role include Working independently with no supervision. Making decisions that are significant in impact, influencing overall program or project success, finances, and/or the ability to meet objectives; errors are not readily apparent due to the complexity of work process/product or time between decisions and results; errors typically result in significant expenditure of time, resources, and funds to correct. Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. May require strong negotiation and influence, communication to large groups or high-level constituents. Having a great degree of influence over key organizational decisions (e.g., is making or directly making key decisions that have substantial impact on the organization). Completing tasks that require multiple steps that can be performed in various orders; tasks require simultaneously executing multiple cognitive abilities and maintaining information in short or long-term memory. Regularly determines what needs to be done and is involved with sharing innovative solutions to achieve broad policies and objectives. Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or conflicting; advanced data analysis and interpretation skills are required. Occasionally participates in strategic planning within own area affecting immediate operations. PRINCIPAL DUTIES AND RESPONSIBILITIES Seeks information within and outside of team to identify and manage overarching technical issues and wide-ranging solutions. Resolves design and technical issues related to technical area of expertise. Serves as a technical expert for technology related to an overall large system. Determines best strategies to solve current and future technical challenges associated with area of expertise. Collaborates with others inside and outside of project team to accomplish project objectives. Solves highly complex technical problems that affect multiple software layers or teams. Makes significant decisions as it pertains to the approach in coding large features or modules. Acts as a tech lead and on major projects to ensure they are driven to completion. Consults with other large project team leaders to determine how best to address a new or unique problem. Analyzes project requirements to determine time and resources required. Reviews and advises on coding efforts to ensure that projects are completed to specification. Works with high-level representatives from other functions (e.g., testing group, product group, customers) to integrate plan for software design of large initiative. Networks with customers and colleagues within and outside of Qualcomm to gain insight, ideas, and connections. Discusses state of software solution, approach, or other information with customers and others outside of Qualcomm. REQUIRED COMPETENCIES (All competencies are required upon entry) Analyzing Complex Information - The ability to collect information from a variety of different sources (e.g., platform level performance, resource constraints, performance dashboards, etc.), and identify fundamental patterns/trends across sets of highly complex data. This includes the ability to gather, integrate, and interpret high level information from multiple sources. Building Trusting Relationships - The ability to build trusting, collaborative relationships and rapport with different types of people and businesses. This includes delivering on commitments and maintaining confidential information, as well as being approachable, showing interest in the other person, and relating well to people regardless of personality or background. Communicating Effectively - The ability to compellingly communicate one's perspectives and ideas to all levels of the organization. This includes the ability to convey complex information in an engaging way, adapt the message, delivery, and point-of-view based on the audience's real-time or anticipated reactions. This also includes active listening, and eliciting questions, participation, and buy-in from the audience. Communication - The ability to convey information clearly and accurately, as well as choosing the most effective method of delivery (e.g., email, phone, face-to-face). This includes using a technically sound communication style both verbally and in writing. Creating the New and Different - The ability to be creative. This includes the ability to produce breakthrough ideas, being a visionary, managing innovation, seeing multiple futures, having broad interests and knowledge, and gaining support in order to translate new ideas into solutions. This also includes the ability to plan and implement unconventional ideas and speculate about alternative futures without all of the data. Dealing with Conflict - The ability to quickly and directly address problems, find common ground, and persevere on tough assignments. This includes having the willingness to be centrally involved in debates and facilitating conflict discussion and resolution. Decision Making - The ability to make quick, accurate decisions. This includes the ability to weigh alternatives and take into account the impact of the decisions on people, equipment, or other resources. Demonstrating Personal Flexibility - The ability to demonstrate resourcefulness and resilience in the face of change, obstacles, and adversity. This includes adapting to competing demands and shifting priorities. This also includes improving adaptability, pursuing new skills and knowledge, and regularly seeking feedback from others. Getting Organized - The ability to be organized, resourceful, and planful. This includes the ability to leverage multiple resources to get things done and lay out tasks in sufficient detail. This also includes the ability to get things done with fewer resources and in less time, work on multiple tasks at once without losing track, and foresee and plan around obstacles. Mentoring and Coaching - The ability to develop, coach, and mentor associates. This includes the ability to provide development experiences and network opportunities, advise, and teach to prepare associates for effective job performance. Software Engineering - Knowledge of the overall process for developing new software. This includes knowledge of the roles and responsibilities of software engineering and other functions, major phases, checkpoints and deliverables. This also includes the ability to identify common issues and considerations for bringing a new product to the marketplace. Software Optimization - Knowledge of techniques and approaches to optimize software for specific hardware platforms. This includes basic practices in software optimization and the interaction between software and the hardware platform. Taking Initiative - The ability to attack work activities with drive and energy, understanding the impact of work on key metrics, and making decisions that are in the company's best interest. This includes not being afraid to initiate action before all the facts are known, and driving value-added work tasks to completion. Technical Troubleshooting - Knowledge of systematic approaches to solving common technical problems (e.g., hardware, software, application, operational). This includes the ability to identify problems and report and escalate problems according to established procedures. This also includes the ability to identify available resources for troubleshooting. Time Management - The ability to quickly prioritize mission-critical from less important or trivial work activities. This includes sensing what the next most useful thing is to work on, and focusing on the critical few tasks that add value while putting aside or delaying the rest. Minimum Qualifications Bachelor's degree in Engineering, Electronics and Communication Engineering, Information Systems, Computer Science/Engineering or related field. 8+ years Software Engineering or related work experience. 4+ years experience with Programming Language such as C, C++, Java, Python, etc. Preferred Qualifications Strong knowledge and hands-on experience with the OS concepts, Linux Device Driver, and other RTOS, Hypervisors, Containers etc Experience with the wireless Modem technologies such as 4G/5G, DSDA, DSRC/CV2X, Antenna & Compensator SW design and Validation. Experience with the Telematics Modules architecture, SW Design and Development and commercialization. Knowledge on the Automotive systems and experience with the SW development according to ASPICE and other agile methodologies. 4+ years experience with Programming Language such as C, C++, Java, Python, etc. 15+ years Software Engineering or related work experience. 5+ years experience working in a large matrixed organization. 3+ years of work experience in a role requiring interaction with executive leadership (e.g., Director/ Sr Director or Vice President level and above). Master's Degree in Engineering, Electronics and Communication Engineering, Information Systems, Computer Science/Engineering or related field. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 8+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 7+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Engineering or related work experience. 4+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Job Overview Create software/firmware test plans, addressing requirements traceability matrix and test coverage, with respect to feature requirements Design, develop, execute and maintain automated software/firmware test suites for the purpose of verifying quality and compliance of Qualcomm products at functional, integration and system levels Manually test, where appropriate, the customer experience of installation and deployment of Qualcomm hardware and software in a mobile, compute and automotive environment. Assist in the creation of a Quality Engineering/Release engineering process with emphasis on continuous integration and continuous deployment Assist in achieving production-level software readiness, implement customer use-cases, workload analysis models, workload creation, and collaborating with other teams on bring-up/debug/diags Focus on ensuring that existing Operating Systems and customer usage environments run well, while identifying strong opportunity for enhancements, from a power and performance perspective. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 5+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. 3+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. 2+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Preferred Qualifications: 8+ years of experience in Software/Firmware Validation Demonstrated software test engineering in SW/FW engineering with focus on Data Center Servers (minimum 5 years). Strong understanding and experience in software/firmware test automation techniques Extensive experience working with operating systems like Ubuntu Server, RHEL, SUSE, similar or Windows server Work with multiple SW/HW Engineering teams to ensure that all requirements and features of reference platform requirements have been validated at a component, integration, functional and system level Strong programming skills with experience in C and/or Python programming languages Experience developing automated software/firmware test cases for server platforms, supporting bring-up and production SW releases Nice to have: Prior Experience with SW/FW integration at BIOS/UEFI, BMC firmware, Operating System for x86/ARM64/RISC-V 64bit for server platforms. Strong understanding of Server firmware Standards, opensource Implementation and specifications for ARM64-based servers Principal Duties and Responsibilities: Leverages advanced Software knowledge and experience to design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs. Analyzes user needs, software requirements, and time and cost constraints to design and customize software for optimal operational efficiency. Designs and implements software modules for large-scale products and systems. Participates in and leads design, coding, unit testing, debugging, and integration efforts to ensure projects are completed to specifications and schedules. Performs complex code reviews and regression tests as well as triages and fixes issues to ensure the quality of code. Collaborates with individuals outside the software function (e.g., Hardware, Systems, and Test engineers) to ensure solutions work with other components of a specific project. Writes detailed technical documentation for complex Software projects. Level of Responsibility: Works independently with minimal supervision. Provides supervision/guidance to other team members. Decision-making is significant in nature and affects work beyond immediate work group. Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc. Has a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to make key decisions). Tasks often require multiple steps which can be performed in various orders; extensive planning, problem-solving, and prioritization must occur to complete the tasks effectively. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Microsoft Active Directory Admin. Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations End Point Security Engineer 5-8 years of experience in ensuring security policies are in place and enforced. They manage endpoint protection, encryption, and compliance policies to secure the devices through endpoint management solutions. Relevant Experience: Understanding Customer's security posture and requirements and replicating them in Intune. Setting up BitLocker encryption Configuring compliance policies, and managing security baselines Managing security settings such as firewall rules, Defender policies, and device compliance settings Collaborate with cross-functional teams to understand business requirements and translate them i Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Microsoft Active Directory Admin. Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Microsoft Active Directory Admin. Experience: 5-8 Years.

Job Title System Administrator Department Information Technology Reporting to Process Manager - IT RESPONSIBILITIES: Install and support LANs, WANs, network segments, Internet, and intranet systems. Install and maintain network hardware and software. Analyze and isolate issues. Monitor networks to ensure security and availability to specific users. Evaluate and modify system's performance. Identify user needs. Determine network and system requirements. Maintain integrity of the network, server deployment, and security. Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations. Design and deploy networks. Perform network address assignment. Assign routing protocols and routing table configuration. Assign configuration of authentication and authorization of directory services. Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers. Maintain network servers such as file servers, VPN gateways, and intrusion detection systems. Administer servers, desktop computers, printers, routers, switches, firewalls, Vonage, phones, personal digital assistants, smart phones, software deployment, security updates and patches. QUALIFICATIONS: Any Graduation 2-5 Years of Experience OTHER REQUIRED S: Windows Servers , Active Directory, DHCP, DNS Linux and Unix operating system general administration XenCenter , VMware etc., Hardware installation, troubleshooting Use of general diagnostic, maintenance, monitoring and related tools to support the above Problem solving skills Customer service skills Ability to work under pressure Writing skills Disaster planning Learning skills

We are looking for a Senior VMware Engineer Exp- 10+ Location- Navi Mumbai skill- Tanzu, Kubernetes, Vmware, Linux, End to end Implementation Tanzu with Kubernetes, Tanzu Expert Note- Don't apply irrelevant candidate

About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 492,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Global Network: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, every business is a digital business. Digital is changing the way organizations engage with their employees, business partners, customers, and communities how they manufacture and deliver products and services, and how they run their organizations. This is our unique differentiator. We seek people who recognize and understand the impact that digital, and technology have on every industry and every sector, and share our passion to shape unique strategies that allow our clients to succeed in this environment. Global Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Approximately 10,000 consultants are part of this rapidly expanding network, providing specialized and strategic industry and functional consulting expertise from key locations around the world. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit www.accenture.com/capabilitynetwork. Practice Overview: Skill/Operating Group Technology Consulting Level Consultant Location Gurgaon/Mumbai/Bangalore/Kolkata/Pune Travel Percentage Expected Travel could be anywhere between 0-100% Principal Duties And Responsibilities: Working closely with our clients, Consulting professionals design, build and implement strategies that can help enhance business performance. They develop specialized expertisestrategic, industry, functional, technicalin a diverse project environment that offers multiple opportunities for career growth. The opportunities to make a difference within exciting client initiatives are limitless in this ever-changing business landscape. Here are just a few of your day-to-day responsibilities. Build strategy and roadmap for Migration to Cloud Design the Application Modernization Architecture on cloud solutions such as AWS, Azure, GCP, Ali Cloud Design Application Architecture leveraging the construct of Microservices and EDA Implementing programs/interventions that prepare the organization for implementation of new business processes Provide thought leadership to the downstream teams for developing offerings and assets Identifying, assessing, and solvingcomplex business problemsfor area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors Overseeing the production and implementation of solutions covering multiple cloud technologies, associated Infrastructure / application architecture, development, and operating models Driving enterprise business, application, and integration architecture Helping solve key business problems and challenges by enabling a cloud-based architecture transformation, painting a picture of, and charting a journey from the current state to a to-be enterprise environment Assisting our clients to build the required capabilities for growth and innovation to sustain high performance Managing multi-disciplinary teams to shape, sell, communicate, and implement programs Experience in participating in client presentations & orals for proposal defense etc. Experience in effectively communicating the target state, architecture & topology on cloud to clients Qualification Qualifications: Bachelors degree MBA Degree from Tier-1 College (Preferable) 6-10 years of large-scale consulting experience and/or working with hi tech companies in Cloud Strategy, Assessment, Cloud architecture, App Modernization, Containers, information security and information management. Architect Certification on Azure/AWS/GCP Experience: We are looking for experienced professional with technical expertise in cloud strategy, assessments, cloud architecture, application modernization, and containers, across all stages of the innovation lifecycle, with a focus on shaping the future in real-time." The candidate should have practical industry expertise in one of these areas - Financial Services, Retail, consumer goods, Telecommunications, Life Sciences, Transportation, Hospitality, Automotive/Industrial, Mining and Resources. Key Competencies and Skills: The right candidate should have competency and skills aligned to one or more of these archetypes Application Modernization Experience with designing the composable architecture leveraging Microservices, EDA on the Cloud Platforms. Cloud Architecture :Experience with private, public and hybrid cloud architectures, pros/cons, and Hybrid cloud integration architecture Cloud-native application development, DevOps and data integration within cloud platform Cloud Migration :Delivering cloud migration roadmaps and managing execution from a project management perspective. Cloud Deployment across various hyper-scaler platforms (AWS, Azure, GCP) and models (PaaS, SaaS, IaaS), containers and virtualization platforms (VMWare.) Other desired skills - Strong desire to work in technology-driven business transformation Strong knowledge of technology trends across IT and digital and how they can be applied to companies to address real world problems and opportunities. Comfort conveying both high-level and detailed information, adjusting the way ideas are presented to better address varying social styles and audiences. Leading proof of concept and/or pilot implementations and defining the plan to scale implementations across multiple technology domains Flexibility to accommodate client travel requirements Published Thought leadership Whitepapers, POVs

Job Title - GN - Industry Utility Solution Architect Management Level: 7-Manager Location: Bengaluru, BDC7A Must-have skills: Ami Pro Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Principal Duties And Responsibilities: Working closely with our clients in Utilities, Consulting professionals design, build and implement strategies that can help enhance business performance. They develop specialized expertisestrategic, industry, functional, technicalin a diverse project environment that offers multiple opportunities for career growth. The opportunities to make a difference within exciting client initiatives are limitless in this ever-changing business landscape. Here are just a few of your day-to-day responsibilities. Identifying, assessing and solvingcomplex business problemsfor area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors Overseeing the production and implementation of solutions covering multiple cloud technologies, associated Infrastructure / application architecture, development and operating models Helping to integrate large-scale systems involving on-premises technology and public cloud platforms business problems and challenges by enabling an architecture transformation, painting a picture of, and charting a journey from the current state to a to-be enterprise environment Implementing programs/interventions that prepare the organization for implementation of new business processes Managing multi-disciplinary teams to shape, sell, communicate and implement programs Developing our offerings and assets Mentoring and developing our people Experience: Business case : Experience in articulating business value and developing the business case for migrating to cloud. SAP HANA S/4 Solution Design :Able to drive the business need discussions and able to map the requirements to SAP S/4 HANA system and design the process. Good knowledge and understanding of SAP Technical architecture. Good knowledge and understanding on SAP to Cloud Migration Cloud Assessment: Cloud readiness maturity assessment, Planning and assessment of cloud solutions/platforms, Application assessment and migration planning, Cloud operating model design, Business case development, TCO and vendor evaluation Cloud Architecture: Develop hybrid cloud reference architecture, Define target state cloud architecture, Experience with private and public cloud architectures, pros/cons, and migration considerations, Microservices architecture and Hybrid cloud integration architecture Cloud Migration - Plan and manage cloud migrations, including validating application dependencies, ability to coordinate across different stakeholders, deliver cloud migration roadmaps and manage execution from a cloud project management perspective. Cloud Deployment Hybrid Cloud architecture design, integration and security, Experience in - Cloud platforms - AWS, Azure, Google Cloud Platform, , experience in Virtualization Platforms (e.g. VMWare, Hyper-V, etc.). Deployment architecture of SaaS / PaaS (Salesforce, SAP, MS, Oracle) Devops and Agile methodologies, processes and tools Experience in working with large US and UK&I clients (Preferred) Cloud architect certified (Azure, AWS etc.) Key Competencies and Skills: Strong desire to work in technology-driven business transformation The ability to develop technology solutions and value adding propositions and take these to market. Strong knowledge of technology trends across Utilities and digital and how the SAP S/4 HANA solution can be applied to address problems and opportunities. Comfort conveying both high-level and detailed information, adjusting the way ideas are presented to better address varying social styles and audiences. Leading proof of concept and/or pilot implementations and defining the plan to scale implementations across multiple technology domains Exceptional interpersonal and presentation skills - ability to convey technology and business value propositions to senior stakeholders Team oriented and collaborative working style, both with clients and those within the organization. Capacity to develop high impact thought leadership that articulates a forward thinking view of the market. Ability to develop and maintain strong internal and client relationships Demonstrated ability to develop younger talent and build a high performing team. Flexibility to accommodate client travel requirements Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 12-14Years Educational Qualification: Any Degree

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 3-5 Years. >

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support. Experience: 1-3 Years. >

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Desktop Support. Experience: 3-5 Years. >

Knowledge of Active Directory architecture and concepts. Installation and Configuration of Domain Controllers in enterprise environment. Monitoring and maintenance of Windows Server operating system components like Active Directory, Group Policy, Backup tool, WSUS & IIS Knowledge of RAID and logical volume management in VMware environment Knowledge of industry standards and best practices. Knowledge for access control and security rights management in Windows Server 2012 environment Key Responsibilities: Require VMware VSphere administration skills Conceptual /practical knowledge Windows Server 2008 & 2012 administration skills Should possess / knowledge about Citrix Desktop virtualization & trouble shooting skills Experience in P2V, VMotion and VMware virtual center. Managing Vmware, Citrix Servers, IBM Lotus Notes Backup and Restore activities on backup tools like HP DP or any third-party tools Can manage Symantec Antivirus, DLP server or atleast conceptual knowledge Responsible for providing IT assistance for troubleshooting to other IT support team Should be lead team of atleast 4 engineers

Key Responsibilities Architectural Leadership & Strategy Lead infrastructure/platform architecture, develop roadmaps, define standards, evaluate emerging technologies, and align solutions with business priorities and security requirements. Platform & Infrastructure Design Design core platform services: container orchestration, CI/CD pipelines, data services, monitoring, logging, and cross-environment integrations. Mandatory Skills: SD-WAN Admin. Experience: 10 YEARS.

Mandatory skills:OCI Compute, ,VCN, , Storage ,OCI-IAM , Security, OCI Load balancer, Oracle Cloud Database Services, Containers, Edge Services ,Ravello ,Big Data Applications,DC migration, Storage/ Data Migration, command line, Console operation, Architecting, Hybrid cloud, ITIL knowledge, SDLC knowledge. Technical Qualification/ Knowledge: Good knowledge on the cloud technology, different patterns, deployment methods, compatibility of the applications In depth knowledge in Oracle Cloud Infrastructure (OCI ) and OCI-Classic including but not limited to the following technology areas oAll different storage options, their fitment in solution and implementation knowledge e.g. Local NvmSSd , Block Volumes, File Storage , Storage Gateway ,Data Transfer oOCI- IAM,Security List,User ,Groups oDatabases including Oracle 18c, 12c, 11g and MySQL. oCompartment ,Managing Compartments, Managing Resources , Compartmentssecurity oOCI VM /Bare Metal different types of VM and their fitment in design oDeploying and managing, understanding of different deployment models OS Choice, BYOI , oNetworking -VCN ,Subnets , security, different Load balancing option oFastconnect ,IPSecVPN,EdgeServices ,Understanding of VPN solutions, MPLS, and enterprise network equipment like routers, firewalls, and switches. oCloud deployment automation experience with tools such as Terraform, Ansible, Chef oBackground in Oracle on-premise technology products, especially in the area of Oracle Middleware (Weblogic,SOA, BPM), or database (RAC, Data Guard, Golden Gate oOCI console operation, Managing Tenancy, Identity Domain. Ability to develop a robust design to meet customer business requirement with scalability, availability , performance and cost effectiveness using OCI offerings Ability to identify and gather requirements to define an architectural solution which can be successfully built and operate on Oracle Cloud Infrastructure. Ability to conclude high level and low level design for the OCI platform/ Hybrid Cloud Platform which may also include data center design as necessary Capabilities to provide OCI operations and deployment guidance and best practices throughout the lifecycle of a project Understanding the significance of the different metrics under the monitoring, their threshold values and should be able to take necessary corrective measures based on the thresholds Knowledge on automation to reduce the number of incidents or the repetitive incidents are preferred Must have good knowledge on the networking, subnet , subnet masking, route tables, routing, access control list, NAT and port address translation Must have knowledge on the traditional IT infrastructure includes oServer Hardware, Virtualization platforms, Clustering oBasic Storage services and types oNetworking basic data base implementation knowledge Basic knowledge on typical application deployment , load balancing Good knowledge on the data center operation, monitoring tools, backup solution Hands on knowledge on the Data center migration and application migration to the AWS cloud or any other cloud environment Good understanding of the data center deployment design, how the components works together, understanding of the component level dependencies within and outside data center Experience expected: 2+ year of experience in OCI/OCI-Classic or any other Cloud based design (HLD and LLD) of the different components to meet the customer and business expectation in a cost-effective manner Must have performed cloud architecting job for significant volume of application deployment in cloud 2+ years of hands-on experience operating Oracle-based applications ( HCM,EBS ,CRM etc .), OCI-Clasic/OCICompute instances, Storage, backup, network configuration, IAM, Security configuration, automation, DR, backup and recovery One or more years experience provisioning, operating, and maintaining systems running on AWS. Knowledge Oracle Bare metal cloud offerings, Cloud at Customers offering. 5 or more years equivalent experience in the data center operation in any of the following areas oOS administration (either Windows or Linux/ Unix) oStorage + backup management (Enterprise level storages) oAdministration/ Architecting virtualization platform (any one Oracle VM, VMWare, Hyper-V, KVM) oNetwork administration with good knowledge on at least one Operating system Good experience in designing DR and HA solutions and hands on experience for deploying those Experience on enterprise level IT infrastructure monitoring Server migration from one data center to another data center DC migration experience is must Roles and Responsibilities: Ability to understand the design from the shared design document, and plan for the implementation / configuration Implement and Configure end to end all aspects of OCI/OCI-Classic as per design Configuration of Disaster Recovery design within and outsideOCI Demonstrating User Acceptance Tests for all the OCI Components at Infrastructure layer including Compute, Storage, Backup, DR, Network, Security and Load Balancing. Scripting for automating the repeatable tasks (Provisioning, Monitoring, Backup, DR-Sync and image Creation). Implementation and Monitoring of Security Aspects of OCI (Ingress/Egress Rule, Security List, Implementing IGW, Distributed Route Gateway, Creating IAM Policies). Migration of Data Center to Cloud Helping project team for analysis of the application and infrastructure assessment for cloud migration and cloud suitability Troubleshooting the OCIrelated issues within stipulated time frame Design Low Level Detailed Migration Plans for Workloads from Physical or Virtual Servers to OCI/OCI Classic. Migration of Physical and Virtual OS (Hyper-V, VMware,KVM ,Oracle VM,AWS and Azure) to OCI using various Tools as P-to-V and V-to-V. Knowledge of various PaaS/SaaS offering from Oracle Cloud. Demonstrating User Acceptance Tests for all the OCI Productsat Infrastructure layer including Compute, Storage, Backup, DR, Network, Security and Load Balancing Performing POC for different tools used in assessment, migration, testing Researching on new tool sets as needed to meet the customer and organizational requirement to deliver on time and within planned cost Ability to learn and adopt new technologies Ability to perform eh tasks stated above independently Soft Skill- Excellent communication skill and capability to work directly with global customers Excellent documentation skill Excellent leadership skill to drive project as technology architecture leader Focused on quality of deliverables, cost of delivery and time of delivery Customer focused Timely and accurate communication Need to demonstrate the ownership for the technical issues and engage the right stakeholders for timely resolution Flexibility to learn and lead other technology areas like other public cloud technologies, private cloud, automation Good reporting skill Willing to work in different time zones as per project requirement Good attitude to work in team and as individual contributor based on the project and situation Focused, result oriented and self-motivating Mandatory Skills: Cloud Infra ReArchitecting. Experience: 8-10 Years.