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5.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY- Cyber Security (Cloud Security) – Technology Consulting – Senior As part of our EY Cyber security, Technology Consulting team, your role will be to actively establish, maintain and strengthen internal and external relationships. You will be responsible for delivery and maintaining quality of services and deliverables on your engagements. You’ll also identify potential business opportunities for EY and GDS within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team. The opportunity We’re looking for Senior to work on various cloud security engineering related projects for our customers across the globe. This role requires hands-on experience in cloud, application and/or infrastructure security, technology risk management in a highly regulated environment as well as great organizational and communication (verbal and written) skills. The Cloud Security team required to work on various security architecture related requirements which address sector specific challenges. Delivering solutions using third party security tools will be a part of the delivery responsibilities. Your Key Responsibilities Provide security expertise to engineering and development teams, acting as a project team member providing consulting advise ensuring security requirements are integrated in the project. Provide specific security expertise to engineering teams by identifying and creating patterns and blueprints for repeatable security, infrastructure and application instantiations. Blueprints and patterns may address such areas as network design, database access, authentication methods, encryption requirements, key management, entitlement design, identity management, logging, input validation, secure data transfer among others. Significant technical expertise in Cloud Computing technologies, scripting languages (Python etc), integrating 3rd party monitoring tools, encryption tools and best practices, and forensics. Demonstrate ability to lead and manage business development / proposal efforts Support business development activities such as sales origination, proposal writing, effort estimation, and client relationship development Cloud security strategy, discovery assessments; Compliance requirements, cloud security frameworks Design and develop security architectures for cloud and multi-cloud/hybrid-based systems Drive conversations with Senior account stakeholders to identify requirements, drivers and context Ability to translate technical cloud security requirements into business terms for CXO level stakeholders Required Skills: Hands-on experience with at least one major public cloud provider AWS or Azure or GCP Experience around Kubernetes and container orchestration Experience around Open stack, VMware, Hypervisor & MS full stack for Private cloud security etc. Experience with deployment orchestration, automation, and security configuration management (Terraform, Puppet, Chef, etc.) preferred Cloud platforms in scope – AWS, Azure, GCP , Ali Cloud, Should have experience and knowledge of public cloud security practices and product offerings. Should have knowledge of IAM technologies such as OAuth2, OpenID Connect, and SAML 2.0 Hands-on development experience in anyone scripting languages. Hands-on experience with automation and CI/CD tools and practices. Hands-on experience on DevOps tools like – Jenkins, Terraform, GitHub, Ansible Coding skills - Python, KQL. Understanding of distributed systems and event-driven architectures. Excellent communication and interpersonal skills, to be able to interact at all levels and be effective as part of a broader team. Ability to write documentation for all types of audiences, including documentation in code Comfort with working with a geographically distributed team. To qualify for the role, you must have 5+ years of experience in the Cyber Security and Cloud Security Domain Minimum B. Tech. or equivalent educational qualification Certifications – CISSP, CCSP, CCSK etc. Product certifications around AWS, Azure, GCP, Ali Cloud will be preferred Product knowledge and certification for tools such as Terraform, Sentinel, Rego. What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment with consulting skills. An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 1 week ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. Your Impact Sr. Technical Support Specialists are responsible for providing exceptional technical support on OpenText products. As a Senior Technical Support Specialist, you will reproduce, troubleshoot, and resolve customer issues. You’ll identify defects and escalate to OpenText Product Engineering, and test software patches for customers. You will be recognized by your peers as an expert in your chosen product area. This position offers you an opportunity to learn exciting technologies and exercise critical and creative thinking. Our strong team-based environment ensures that our team members support each other to deliver excellent Customer Experience. What The Role Offers 3+ years’ experience in a technical support environment. Flexible to provide on-call / outside business support hours as, and when, needed. A Science /Technology Engineering or bachelor’s degree preferred. Strong analytical and critical thinking skills. Strong verbal and written communication skills. Proven experience working in a fluid environment that is ever growing and changing. Ability to multi-task and prioritize work effectively. Strong attention to detail and the ability to grasp concepts quickly with a thirst for knowledge. What You Need To Succeed Hands-on experience troubleshooting Windows/Linux Operating Systems. Strong troubleshooting skills, diagnostic analysis using traces, dumps and other tools, and hypothesis formulation and testing. Database knowledge - PostgreSQL, Oracle, MS SQL, Vertica Network and security protocols like TPC/IP, HTTP, TLS/SSL, REST API, SOAP and SAML Virtualization Skills – VMware, Hyper-V Experience on Cloud technologies – AWS, Azure or Google Cloud Good Scripting knowledge - Perl, Python, Shell Must be familiar with HA and DR setup. Experience in Docker/Kubernetes Experience in Web Service/Java script Identity Management, Access Management, Data Security, Application Security SIEM applications. Experience on Cloud technologies – AWS, Azure Familiarity with containerization tools like Docker or Kubernetes Experience in Docker/Kubernetes is a plus. OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace. 46697 Show more Show less
Posted 1 week ago
1.0 years
0 Lacs
India
Remote
Req ID: 126344 Remote Position: No Region: Asia Country: India State/Province: Chennai City: Guindy, Chennai General Overview Functional Area: Information Technology (ITM) Career Stream: IT Infrastructure (INFR) Role: Associate (AST) Job Title: Associate, IT Infrastructure Job Code: AST-ITM-INFR Job Level: Band 6 Direct/Indirect Indicator: Indirect Summary As an Associate IT Infrastructure, you will be participating with the IT Infrastructure team to provide necessary IT services to internal customers. You will work closely with senior engineers to learn and contribute to various infrastructure projects, ensuring the smooth operation and security of our server and network systems. Detailed Description Performs tasks such as, but not limited to, the following: Assist in the installation, configuration, and maintenance of hardware and software systems including network appliances Provide first-level technical support to end-users, troubleshooting hardware and software issues. Monitor system performance and identify potential issues, compile reports and escalate to senior engineers as needed. Assist in the implementation of security measures to protect the company's data and systems. Document system configurations, procedures, and troubleshooting steps. Participate in infrastructure projects. Learn and apply best practices for IT infrastructure management. Assist in the management of user accounts and access permissions. Maintain accurate inventory of IT hardware and software. Stay up-to-date with emerging technologies and industry trends. Explore new solutions, enhancements and opportunities for continuous improvement, projects and more Perform the acquisition, provisioning and decommissioning of related equipment, software and services Knowledge/Skills/Competencies Basic understanding of networking concepts (TCP/IP, DNS, DHCP). Familiarity with operating systems (Windows Server, Linux). Basic knowledge of hardware and software troubleshooting. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Ability to work effectively in a team environment. Strong desire to learn and grow in the field of IT infrastructure. Proactive and self-motivated attitude. Basic knowledge of virtualization technologies (VMware, Hyper-V) is a plus. Basic knowledge of cloud computing platforms (AWS, Azure, GCP) is a plus. Certifications related to networking or operating systems is a plus. Physical Demands Duties of this position are performed in a normal office environment. Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required. Typical Experience Entry level to 1 year of relevant experience in a similar role or industry. Typical Education Bachelor's degree in Computer Science, Information Technology, or a related field. Notes This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law). At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them. COMPANY OVERVIEW: Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Posted 1 week ago
3.0 years
1 - 3 Lacs
Chennai
On-site
As a Senior System Administrator you will: Troubleshooting and maintenance of laptops and desktops. Managing and resolving hardware/software issues. Performing software installations and updates. Active Directory administration: user and group management, Group Policy, and authentication. DHCP and DNS server configuration and maintenance. Basic to intermediate knowledge of networking fundamentals. Configuring and managing switches, routers, and firewalls. Administering Office 365 services (Exchange, SharePoint, Teams). Managing hybrid and cloud-based infrastructure environments (Azure/AWS). Supporting and maintaining on-premises servers and infrastructure. Managing resources in Microsoft Azure and Amazon Web Services (AWS). Experience with cloud provisioning, storage, and networking. Implementing and maintaining security policies and practices. Ensuring compliance with organizational and regulatory standards. System monitoring and performance tuning. Maintaining up-to-date technical documentation. Working with cross-functional teams and vendors. Escalating critical issues and ensuring resolution in a timely manner. Skills Required : 3+ years in a system administration or infrastructure support role. Proven experience managing both on-premises and cloud infrastructure. End-User Support: Laptop/Desktop hardware troubleshooting, OS support. Operating Systems: Windows Server, Windows 10/11. Directory Services: Active Directory, Group Policy. Networking: DHCP, DNS, VLANs, Switches, Firewalls. Cloud Platforms: Microsoft Azure (required), AWS (preferred). Productivity Suites: Office 365 administration. On-Prem Infrastructure: Server management, backups, virtualization (VMware/Hyper-V). Security Tools: Endpoint protection, firewall rules, MFA, conditional access. Scripting & Automation (preferred): PowerShell, Bash, or Python
Posted 1 week ago
3.0 years
4 - 6 Lacs
Noida
On-site
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description As a Windows VMware Administrator, you will be responsible for the design, implementation, configuration, management, and troubleshooting of Windows server environments that are virtualized using VMware technologies. You will ensure the availability, reliability, and performance of virtualized Windows servers while adhering to security and compliance standards. This position will report to Team Lead/Supervisor. Your responsibilities: 24x7 monitoring track the performance and status of Windows servers and VMware infrastructure. Monitor system resource utilization, such as CPU, memory, storage, and network, to identify and address performance bottlenecks. Analyse historical performance data to identify trends and potential improvements. Provide VMware support including incident and work requests within the virtualization infrastructure spanning multiple data centres, across multiple VMWare ESX environments. Configure and optimize the virtual infrastructure. Work with change tools to maintain client SLA's. Liaise on virtualization configuration with the storage systems manager and system administrators. Experience and demonstrated skills in systems administration which includes 24x7 operations, Virtualization environments (VMware) across multiple VMWare ESX environments, and Multiple data centres. In-depth knowledge in Windows Server 2012, 2012R2, 2016 and 2019. Knowledge in DNS, DHCP and file services Experience in Windows server security patching. Knowledge of Backup Technology and Datacenter tools. Responsible for building and hardening windows servers. Analyse server logs and provide root cause analysis during Major incidents. Manage permissions on File servers and NAS shares. Knowledge of IP addressing, subnets, and network protocols. Ability to troubleshoot basic network connectivity issues. Proficiency in documenting technical procedures, troubleshooting steps, and system configurations. The Essentials - You Will Have: Bachelor's degree in information technology or related field required or equivalent experience. Minimum of 3 years' experience as Windows and VMware Administrator. Displays strong teamwork skills. Enjoys working in a team. Builds productive vendor relationships. Able to document and present to management different IT issues. The Preferred - You Might Also Have: Takes ownership of learning about new Windows and VMware services or features. Strong attention to detail and accuracy. Ability to prioritize and complete tasks in a timely manner. Occasionally presents to peers in a small group environment. Contributes to global team efforts by providing technical / process expertise, mentoring and guidance towards common goals. Brings appropriate individuals together to accomplish goals. Benefits: The ability to collaborate with, learn from colleagues in a complex, global organisation. We provide a working environment with a creative company, paired with a great compensation package, great benefits, and a supportive atmosphere where you can sharpen with new challenges and development opportunities. Corporate Social Responsibility opportunities. Support from our 24/7 employee assistance program. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-CK2 Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
Posted 1 week ago
0 years
4 - 6 Lacs
Vadodara
Remote
Description: Reporting to the Support Lead, you will need to provide L2 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The day-to-day responsibilities will include: Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies: Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft Exchange 2010 / 2013 / 2016 Backup Technologies, o Veeam Backup and Replication 9/ 9.5/ o Zerto backup o Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities: Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. ABOUT THE BUSINESS: MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer.
Posted 1 week ago
5.0 years
5 - 6 Lacs
Surat
Remote
Roles & Responsibility: I. Handling Technical Support Calls & Tickets II. Resolving issues - Remote Access, Phone Support, etc. III. Performing Installation & Configuration of IceWarp, MySQL, SSL, Linux & Windows Server OS IV. Monitoring Servers (IceWarp, MySQL, etc) V. Performing Migration VI. Handling Presales queries (L1/L2) VII. Handling important/urgent calls during non-office hours VIII. Providing Support during Emergency as required (Off hours) IX. Should Handle atleast 30 Tickets per month when in support role X. Should handle atleast 4 implementations in a month XI. Handle escalation from Customer (as per escalation matrix) Key skills: Messaging Administrator, Windows server, Linux server, System Administrator Knowledge Required: a) Administration of Windows b) Administration of Linux (CentOS, Debian, Ubuntu) c) Network level skills d) Email protocols (SMTP, POP3, IMAP) e) MS SQL Server, MySQL Server (Installation, configuration, fine tune, backup restore, query execution, troubleshooting) f) Experience with ActiveDirectory and LDAP. g) Experience with the administration of mail server MS Exchange/Lotus Domino/Postmaster/Zimbra/Mdaemon h) Virtualization (VMWare, HyperV) i) Knowledge in SSL Certificates j) Knowledge of helpdesk/ticketing system (Kayako/Zendesk) k) Technical understanding (Systems, Database, Networks) l) Very Good communications skills - English, written & spoken m) High customer orientation, communication strength, team ability n) Self-initiative / motivation / willingness to learn o) 5+ years of experience in the same domain Job Type: Full-time Pay: ₹500,000.00 - ₹600,000.00 per year Shift: Day shift Work Days: Monday to Friday Application Question(s): Notice Period Experience: Administration of Linux: 4 years (Preferred) Administration of window: 4 years (Preferred) Active Directory: 4 years (Preferred) Virtualization: 4 years (Preferred) Administration of mail Server: 4 years (Preferred) Work Location: In person
Posted 1 week ago
10.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Position Overview ABOUT APOLLO Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along the risk-reward spectrum from investment grade to private equity with a focus on three investing strategies: yield, hybrid, and equity. For more than three decades, our investing expertise across our fully integrated platform has served the financial return needs of our clients and provided businesses with innovative capital solutions for growth. Through Athene, our retirement services business, we specialize in helping clients achieve financial security by providing a suite of retirement savings products and acting as a solutions provider to institutions. Our patient, creative, and knowledgeable approach to investing aligns our clients, businesses we invest in, our employees, and the communities we impact, to expand opportunity and achieve positive outcomes. OUR PURPOSE AND CORE VALUES Our Clients Rely On Our Investment Acumen To Help Secure Their Future. We Must Never Lose Our Focus And Determination To Be The Best Investors And Most Trusted Partners On Their Behalf. We Strive To Be The leading provider of retirement income solutions to institutions, companies, and individuals. The leading provider of capital solutions to companies. Our breadth and scale enable us to deliver capital for even the largest projects – and our small firm mindset ensures we will be a thoughtful and dedicated partner to these organizations. We are committed to helping them build stronger businesses. A leading contributor to addressing some of the biggest issues facing the world today – such as energy transition, accelerating the adoption of new technologies, and social impact – where innovative approaches to investing can make a positive difference. We are building a unique firm of extraordinary colleagues who: Outperform expectations Challenge Convention Champion Opportunity Lead responsibly Drive collaboration As One Apollo team, we believe that doing great work and having fun go hand in hand, and we are proud of what we can achieve together. Our Benefits Apollo relies on its people to keep it a leader in alternative investment management, and the firm’s benefit programs are crafted to offer meaningful coverage for both you and your family. Please reach out to your Human Capital Business Partner for more detailed information on specific benefits. Position Overview The Analyst role is within the Cybersecurity Architecture & Engineering group that oversees and manages the security of Apollo’s applications, cloud, email, identity, infrastructure and Operating Systems across the organization. This role focuses on day-to-day security tasks, managing tickets, creating dashboards, automating tasks, and tracking important security metrics. It’s a great opportunity for someone relatively new to the field who wants to grow their skills while working on meaningful projects. The ideal candidate is a self-driven cybersecurity professional with hands-on experience in infrastructure security and/or infrastructure/networking system administration. They should be well-versed in managing a Microsoft technology stack, including Windows Server OS, Active Directory, Group Policy, with experience in Linux being a strong plus. Additionally, the candidate should have experience with cloud IaaS platform, virtualization, and containerization. In this position, the candidate will perform various tasks directed by Cyber management, including monitoring security tools and systems, handling tickets, and assisting with platform deployments. They will create dashboards and metrics to track system health and security trends, automate repetitive tasks, and work with other teams to ensure systems and applications are secure. The role involves writing clear guides and checklists, staying updated on the latest security trends, and reviewing CSPM/CNAPP and other tools to identify and prioritize risks. The candidate will also review firewall requests, increase compliance of server backups, and collaborate with internal teams to design secure solutions for business-critical platforms and applications. Primary Responsibilities Daily Tasks Perform duties as directed and prioritized by Cyber management. Effectively communicate and interact with colleagues across the Cyber Security team, as well as the broader Global Technology and Infrastructure teams. Monitor security tools and systems to identify and help fix risks. Monitor backups, track Cyber tools on systems are up-to-date and working as expected. Work with ServiceNow tickets/queue to handle security issues, requests, and changes. Field after-hours escalations and support, work with SOC as needed. Research & develop operational improvements and engineering best practices for in-scope areas. Assist with new platform deployments and administration of existing ones. Dashboards and Metrics Create easy-to-understand dashboards showing system health and security trends. Track and report on security metrics like risks fixed, system updates, and compliance. Help automate repetitive tasks to save time and reduce errors. Teamwork Work with other teams to review systems and applications, ensuring they’re secure. Help set up better processes and tools for monitoring and alerting on security issues. Documentation Write clear guides and checklists for security tasks and tools. Look for ways to make processes smoother and suggest improvements. Learning Stay updated on the latest security trends and tools. Use training and mentoring opportunities to build your skills. Effectively communicate and interact with colleagues across the Cyber Security team, as well as the broader Global Technology and Infrastructure teams. Review CSPM/CNAPP and other tools to identify risks, work to prioritize findings and drive remediation efforts. Review firewall requests and provide approvals as appropriate. Increase compliance of server backups and adoption of cyber tools on system assets. Identify gap areas, platforms, technologies or processes that have opportunity for improvement. Work in concert with application, development, infrastructure and product teams to design secure solutions for business-critical platforms and applications. Conduct reviews of existing and incoming applications & platforms being onboarded into the environment for design best practices, controls and adherence to standards. Monitor and track KPI’s including Developer engagement and training associated with the AppSec program. Work with Development/DevOps team(s) to integrate AppSec tools into the CI/CD pipeline advancing the overall SDLC and automated security testing. Assist the Cyber Vulnerability Management team and help drive code remediation efforts. Help operationalize certificate management and renewal of certs, maintain ServiceNow data quality for in-scope applications. Collaborate with internal teams to assess security posture and controls, participate in triage for Major Incidents and cyber investigations as directed. Stay current with the latest security trends and threats, applying this knowledge to improve our overall security posture. Document runbooks, best practices, standards, controls and team initiatives using operationally repeatable patterns. Qualifications & Experience At least 10-15 years of hands-on professional experience in infrastructure security or 5 to 7 years of IT infrastructure systems administration with a security focus. Well versed in managing a Microsoft technology stack including Windows Server OS, Active Directory, Group Policy, Exchange/O365, SQL and PowerShell. Experience managing Linux is a strong plus. Experience with Azure and VMware vCenter. Bachelor’s Degree in Computer Science, Information Technology/Security related field or comparable level of certifications (combination of MCSE, CISSP, CCNA, ITIL, VCP, CompTIA Sec+ etc.) Familiarity with systems management, CMDB, ticketing, inventory or SaaS security tools. Excellent collaboration, critical thinking skills and the ability to work in a dynamic environment. Familiarity with industry security standards and frameworks such as NIST, ISO 27001 or MITRE ATT&CK. Familiarity with the regulatory environment of the financial services industry or a similarly regulated industry and its impact on infrastructure security is a plus. Apollo provides equal employment opportunities regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, veteran status, gender/sex or sexual orientation, or any other criterion or circumstance protected by applicable law, ordinance, or regulation. The above criteria are intended to be used as a guide only – candidates who do not meet all the above criteria may still be considered if they are deemed to have relevant experience/ equivalent levels of skill or knowledge to fulfil the requirements of the role. Any job offer will be conditional upon and subject to satisfactory reference and background screening checks, all necessary corporate and regulatory approvals or certifications as required from time to time, and entering into definitive contractual documentation satisfactory to Apollo. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
We're looking for a Systems Engineer - India This role is Office Based, Hyderabad Office Systems Engineer - India This position is for a Senior Systems Engineer role and the ideal candidate should have a deep understanding of cloud infrastructure, with expertise in Linux, Windows, VMware and Storage systems. Candidate will be responsible for designing, implementing, and maintaining robust cloud infrastructure & datacenter servers while ensuring high availability, scalability, and security. In this role you will... Design, deploy, and maintain infrastructure services across datacenters and public cloud environments (AWS, Azure, etc.). Manage infrastructure projects with a focus on high availability, performance, and scalability. Collaborate with cross-functional teams to identify infrastructure needs and deliver cloud-based solutions. Manage and optimize cloud-based storage systems (block storage, object storage, and file systems). Administer and optimize Linux and Windows-based servers and virtual machines and systems in cloud environments. Automate infrastructure deployment, configuration, and management through Infrastructure as Code (IaC) using tools such as Terraform, CloudFormation, Ansible, Python or similar. Implement monitoring, alerting, and logging solutions to ensure the health and performance of cloud infrastructure. Troubleshoot and resolve infrastructure-related incidents and performance issues. Ensure data security and compliance by applying security best practices to infrastructure design and management. Provide guidance and mentorship to junior engineers and staff. Stay up to date with the latest cloud and datacenter technologies, trends, and best practices, and apply them to the infrastructure. Assist in disaster recovery planning and execution to ensure data integrity and service availability. You've Got What It Takes If You Have… Cloud Platforms: Extensive experience with at least one major public cloud provider (AWS, Azure, GCP). Operating Systems: Expertise in both Linux (Red Hat, Rocky, CentOS, etc.) and Windows Server environments (2016/2019/2022) Storage: Strong experience in managing cloud-based storage solutions (block storage, object storage, network file systems) and on-premises storage technologies like NetApp, Pure and EMC Automation & Scripting: Proficiency in Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation) and scripting languages such as Python, Bash, or PowerShell and Ansible. Virtualization & Containers: Experience with cloud-native technologies such as Docker, Kubernetes, and VMware. Networking: Solid understanding of cloud networking concepts, including VPCs, subnets, security groups, VPN, and load balancing. Monitoring & Security: Experience with monitoring and alerting solutions (e.g., Prometheus, Grafana, CloudWatch, Nagios) and implementing security best practices (IAM, encryption, firewall policies). Troubleshooting: Ability to diagnose complex system and network issues, with a focus on performance optimization and root cause analysis. Qualifications, Certifications in cloud platforms (AWS Certified Solutions Architect, Azure Solutions Architect, or similar). Experience with CI/CD pipelines and tools (Jenkins, GitLab CI, etc.). Experience with configuration management tools such as Chef, Puppet, or SaltStack. Knowledge of database management in cloud environments (e.g., SQL, Oracle DB, MongoDB databases). Strong communication and collaboration skills for working across teams and stakeholders. Location: Hyderabad\Pune Type: Full-Time Our Culture Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today. Who We Are Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. Check us out on LinkedIn , Comparably , Glassdoor , and Facebook ! Show more Show less
Posted 1 week ago
2.0 years
0 - 0 Lacs
Bharatpur
On-site
Job Title: Server & Network Administrator Location: Bharatpur, Rajasthan Department: IT Infrastructure Job Type: Full-Time Job Summary: We are looking for a proactive and skilled Server & Network Administrator to manage and maintain our company’s IT infrastructure. This includes overseeing network systems, managing servers, and ensuring a secure and stable IT environment. The ideal candidate will be capable of independently handling all core IT infrastructure responsibilities in a small-team setup. Key Responsibilities: ✅ Server Administration Install, configure, and maintain Windows/Linux servers. Manage Active Directory, file sharing, group policies, and user access. Ensure regular server backups and implement disaster recovery plans. Monitor server performance, patch updates, and security configurations. Handle virtualization tools like VMware or Hyper-V. ✅ Network Administration Configure and troubleshoot routers, switches, and firewalls. Monitor LAN/WAN, VPN, and internet connectivity. Maintain network security through firewall rules, VLANs, and antivirus/malware systems. Set up and manage network printers, IP telephony (VOIP), and Wi-Fi systems. ✅ General IT Support Provide technical support to users for network, email, and hardware/software issues. Maintain IT asset inventory and documentation. Coordinate with vendors for hardware, software, and internet services. Candidate Requirements: Bachelor’s degree in Computer Science, IT, or related field. Minimum 2 years of experience in a similar combined role. Strong understanding of TCP/IP, DNS, DHCP, VLANs, and firewall configurations. Experience with server operating systems (Windows Server/Linux). Familiarity with network monitoring and management tools. Preferred Certifications: CCNA / CompTIA Network+ MCSA / RHCSA (Linux) Any additional security or cloud certifications is a plus Compensation: As per industry standards Working Days: Monday to Saturday Job Location: Bharatpur (On-site role) Job Types: Full-time, Permanent, Fresher Pay: ₹9,784.44 - ₹20,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Leave encashment Life insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Posted 1 week ago
5.0 years
0 Lacs
Kanayannur, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY- Cyber Security (Cloud Security) – Technology Consulting – Senior As part of our EY Cyber security, Technology Consulting team, your role will be to actively establish, maintain and strengthen internal and external relationships. You will be responsible for delivery and maintaining quality of services and deliverables on your engagements. You’ll also identify potential business opportunities for EY and GDS within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team. The opportunity We’re looking for Senior to work on various cloud security engineering related projects for our customers across the globe. This role requires hands-on experience in cloud, application and/or infrastructure security, technology risk management in a highly regulated environment as well as great organizational and communication (verbal and written) skills. The Cloud Security team required to work on various security architecture related requirements which address sector specific challenges. Delivering solutions using third party security tools will be a part of the delivery responsibilities. Your Key Responsibilities Provide security expertise to engineering and development teams, acting as a project team member providing consulting advise ensuring security requirements are integrated in the project. Provide specific security expertise to engineering teams by identifying and creating patterns and blueprints for repeatable security, infrastructure and application instantiations. Blueprints and patterns may address such areas as network design, database access, authentication methods, encryption requirements, key management, entitlement design, identity management, logging, input validation, secure data transfer among others. Significant technical expertise in Cloud Computing technologies, scripting languages (Python etc), integrating 3rd party monitoring tools, encryption tools and best practices, and forensics. Demonstrate ability to lead and manage business development / proposal efforts Support business development activities such as sales origination, proposal writing, effort estimation, and client relationship development Cloud security strategy, discovery assessments; Compliance requirements, cloud security frameworks Design and develop security architectures for cloud and multi-cloud/hybrid-based systems Drive conversations with Senior account stakeholders to identify requirements, drivers and context Ability to translate technical cloud security requirements into business terms for CXO level stakeholders Required Skills: Hands-on experience with at least one major public cloud provider AWS or Azure or GCP Experience around Kubernetes and container orchestration Experience around Open stack, VMware, Hypervisor & MS full stack for Private cloud security etc. Experience with deployment orchestration, automation, and security configuration management (Terraform, Puppet, Chef, etc.) preferred Cloud platforms in scope – AWS, Azure, GCP , Ali Cloud, Should have experience and knowledge of public cloud security practices and product offerings. Should have knowledge of IAM technologies such as OAuth2, OpenID Connect, and SAML 2.0 Hands-on development experience in anyone scripting languages. Hands-on experience with automation and CI/CD tools and practices. Hands-on experience on DevOps tools like – Jenkins, Terraform, GitHub, Ansible Coding skills - Python, KQL. Understanding of distributed systems and event-driven architectures. Excellent communication and interpersonal skills, to be able to interact at all levels and be effective as part of a broader team. Ability to write documentation for all types of audiences, including documentation in code Comfort with working with a geographically distributed team. To qualify for the role, you must have 5+ years of experience in the Cyber Security and Cloud Security Domain Minimum B. Tech. or equivalent educational qualification Certifications – CISSP, CCSP, CCSK etc. Product certifications around AWS, Azure, GCP, Ali Cloud will be preferred Product knowledge and certification for tools such as Terraform, Sentinel, Rego. What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment with consulting skills. An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY- Cyber Security (Cloud Security) – Technology Consulting – Senior As part of our EY Cyber security, Technology Consulting team, your role will be to actively establish, maintain and strengthen internal and external relationships. You will be responsible for delivery and maintaining quality of services and deliverables on your engagements. You’ll also identify potential business opportunities for EY and GDS within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team. The opportunity We’re looking for Senior to work on various cloud security engineering related projects for our customers across the globe. This role requires hands-on experience in cloud, application and/or infrastructure security, technology risk management in a highly regulated environment as well as great organizational and communication (verbal and written) skills. The Cloud Security team required to work on various security architecture related requirements which address sector specific challenges. Delivering solutions using third party security tools will be a part of the delivery responsibilities. Your Key Responsibilities Provide security expertise to engineering and development teams, acting as a project team member providing consulting advise ensuring security requirements are integrated in the project. Provide specific security expertise to engineering teams by identifying and creating patterns and blueprints for repeatable security, infrastructure and application instantiations. Blueprints and patterns may address such areas as network design, database access, authentication methods, encryption requirements, key management, entitlement design, identity management, logging, input validation, secure data transfer among others. Significant technical expertise in Cloud Computing technologies, scripting languages (Python etc), integrating 3rd party monitoring tools, encryption tools and best practices, and forensics. Demonstrate ability to lead and manage business development / proposal efforts Support business development activities such as sales origination, proposal writing, effort estimation, and client relationship development Cloud security strategy, discovery assessments; Compliance requirements, cloud security frameworks Design and develop security architectures for cloud and multi-cloud/hybrid-based systems Drive conversations with Senior account stakeholders to identify requirements, drivers and context Ability to translate technical cloud security requirements into business terms for CXO level stakeholders Required Skills: Hands-on experience with at least one major public cloud provider AWS or Azure or GCP Experience around Kubernetes and container orchestration Experience around Open stack, VMware, Hypervisor & MS full stack for Private cloud security etc. Experience with deployment orchestration, automation, and security configuration management (Terraform, Puppet, Chef, etc.) preferred Cloud platforms in scope – AWS, Azure, GCP , Ali Cloud, Should have experience and knowledge of public cloud security practices and product offerings. Should have knowledge of IAM technologies such as OAuth2, OpenID Connect, and SAML 2.0 Hands-on development experience in anyone scripting languages. Hands-on experience with automation and CI/CD tools and practices. Hands-on experience on DevOps tools like – Jenkins, Terraform, GitHub, Ansible Coding skills - Python, KQL. Understanding of distributed systems and event-driven architectures. Excellent communication and interpersonal skills, to be able to interact at all levels and be effective as part of a broader team. Ability to write documentation for all types of audiences, including documentation in code Comfort with working with a geographically distributed team. To qualify for the role, you must have 5+ years of experience in the Cyber Security and Cloud Security Domain Minimum B. Tech. or equivalent educational qualification Certifications – CISSP, CCSP, CCSK etc. Product certifications around AWS, Azure, GCP, Ali Cloud will be preferred Product knowledge and certification for tools such as Terraform, Sentinel, Rego. What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment with consulting skills. An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 1 week ago
3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Hey Innovator! We empower our people to stay resilient and relevant in a constantly evolving world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make an extraordinary addition to our vibrant team. Siemens Technology and Services Private Limited (STSPL) is the Indian subsidiary of German multinational engineering and electronics conglomerate Siemens that focuses on IT and management services. The subsidiary is split into four units: Corporate Technology India, Siemens Corporate Finance and Controlling, Global Shared Services, and Siemens Management Consulting. Located in Balewadi High Street in Pune, it has over 5000 employees. We are looking for a Test System Administrator – Test Center - Railway Infrastructure meeting the need for smart-mobility solutions. We are making the lives of people who travel easier and more enjoyable while constantly developing new, intelligent mobility solutions. You’ll make a difference by: Fundamental understanding of server environments, including ESXi and Windows. Practical experience with Siemens products, specifically WKII, R9k, and TGMT. Installation test systems inline with project requirements. Setting up & maintenance of test-environment in test lab. Timely configuration of test environment in-line with the test order from Test Manager. Provision and administration of test systems with requirements. Installation of software and hardware components of the test system. Configuration of simulations and test tools for the test system. Documentation of test configuration. Support in fault diagnostics and fixing in the test system. Involvement in the definition and implementation of measures for the improvement of occupational safety and alignment to standard processes. Ownership for Technical solution with respect to test bench configuration and test center development at subsystem and integration level in line with SIEMENS Processes, Standards, Products and Projects. Authority to issue directives for EH&S subjects relating to work on test environment and test systems. Work with development team to identify and capture test cases, ensure version management Setting up of test environments, writing test scripts Able to support installation and tests activities/teams onsite if required. Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned people. We don’t need superheroes, just super minds. Degree in Computer Science electrical or electronics engineering. Professional experience of minimum 3 to 5 years in railway transportation systems (Mass Transit/ Mainline) with the focus on test configuration and test infrastructure development at System and subsystem level for CBTC/ non-CBTC domain. Fluent English essential both written and oral, knowledge of German/Spanish is an asset. Independent and structured approach to work. Proficiency in C/C++. Familiarity with Linux. Experience with VMware. Strong networking knowledge. Proficiency in using Wireshark (network analyzer). Troubleshooting skills for the test system. Understanding of rail signaling principles and methods. Knowledge of networking protocols such as Ethernet, IP, and Modbus. Ability to understand and implement IP addressing, subnetting, interface configuration, routing principles, and gateway setup. Understanding of other subsystem like Interlocking, ATC, Communication and Diagnostic Systems. Knowledge of test automation for HMI/UI testing Knowledge about testing and commissioning process and Strategy. We’ve got quite a lot to offer. How about you? This role is based in Pune . You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come. We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity, and help us shape tomorrow. Find out more about Mobility at: https://new.siemens.com/in/en/products/mobility.html and about Siemens careers at: www.siemens.com/careers Show more Show less
Posted 1 week ago
40.0 years
0 Lacs
Pune/Pimpri-Chinchwad Area
On-site
For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Key Responsibilities Manage all installed systems and infrastructure, including installation, configuration, testing, and maintenance of Linux-based operating systems. Troubleshoot, tune, upgrade, and monitor RedHat and CentOS systems, ensuring system health and performance. Perform OS upgrades for RedHat and CentOS platforms. Mitigate vulnerabilities related to the Linux OS within defined timeframes. Manage user accounts, create, delete, and modify user permissions, and configure/manage LVM, Apache, Samba, and NFS. Ensure system hardening and compliance with CIS standards. Provide support during IT audits and deliver required evidence to auditors. Enforce operating system policies to ensure security, integrity, and efficiency of system resources, applications, and operations. Support datacenter activities, including hardware break-fix coordination with OEM vendors. Address IT operations tickets and incidents in compliance with defined SLAs. Qualifications And Requirements Certifications: Red Hat Certified Engineer (RHCE) required. AWS certification is a plus. ITIL certification preferred. Technical Skills: Proven working experience as a Linux Administrator in a large-scale environment. Experience with RedHat and CentOS platforms. Proficiency in managing LVM, Apache, Samba, and NFS. Strong understanding of security hardening techniques (CIS standards). Basic scripting knowledge (e.g., Bash, Python). Experience: 5-6 years of experience in Linux system administration, supporting large and complex environments. Hands-on experience with OS patching, upgrades, and vulnerability management. Experience with cloud platforms such as AWS. Familiarity with Virtualization Platform such as VMware. Education: Bachelor’s degree in IT, Computer Science, Computer Engineering, or a related field. Other Skills: Excellent communication and interpersonal skills. Strong problem-solving abilities. Familiarity with ITIL processes such as Incident, Change, and Problem Management. Additional Information The role requires flexibility to work in 24x7 shifts. The candidate must be able to support datacenter operations and address hardware break-fix issues. This is a challenging and dynamic role that offers an opportunity to work with cutting-edge Linux technologies and environments. What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality! Show more Show less
Posted 1 week ago
1.0 - 3.0 years
2 - 7 Lacs
Bengaluru
Work from Office
Title: Technical Support Engineer ILM Location: [Location of the Job] Job Type: Full time Department: IT Infrastructure/Technical Support Reports to: IT Support Manager/CTO As a Technical Support Engineer, focusing on Information Lifecycle Management (ILM) and related infra. We will be responsible for configuring services on various products and implementing product and technology at the customer premises. In this role, you will provide technical support for our storage, backup, virtualization, and server administration We will work closely with customers and projects the ensure successful deployment, maintenance, and troubleshooting of Products like NetApp storage, VMware, Veeam, other operating system features, and servers. We are involved in troubleshooting at basic, intermediate, and complex levels based on the incident (NetApp, Veeam, VMware, server, operating system) to resolve any issues without any challenges. Maintaining and monitoring the local administration (server, storage, backups, virtualization) in office infrastructure. Knowledge sharing with the team to improve the skill set across the team. Working with OEM and support-related issues to resolve the issue(critical) Key Responsibilities : Site Visits : We travel to the customer's location based on the project and their specific requirements for initial implementation and configuration. Additionally, for a few customers, we provide support during U.S. time zones, depending on the project's needs. POC (proof of concept) : Based on the project requirement we are giving the POC to the end customer about the product, technologies, and features. Technical Support : Provide technical support and troubleshooting for ILM products across NetApp storage systems, Veeam Backup & Replication, VMware virtualization platforms, OS level and servers, and others. System Maintenance : Make sure the availability, of NetApp storage, VMware infrastructure, and Veeam backup environments by performing regular maintenance and monitoring (local infra and when there is customer need) Issue Resolution : Troubleshoot and resolve complex technical issues related to storage, backup, and virtualization. Learning : Learning and focusing on the new technologies (HCI, cloud storage) and increasing the technical skills in troubleshooting the products in depth Documentation : Prepare and maintain technical documentation and knowledge base articles for troubleshooting and steps of implementation steps for our future reference. Creating and maintaining the project and implementation report for project sign-off.
Posted 1 week ago
5.0 years
0 Lacs
Vadodara, Gujarat, India
On-site
About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com Role Summary We are looking for an L1/L2 IT Support Engineer to deliver responsive technical assistance, manage assets and procurement, and ensure smooth day-to-day IT operations. The ideal candidate will have experience supporting users across IT systems and tools, working with on-prem and virtual infrastructure, and basic familiarity with modern cloud and security technologies. Key Responsibilities Provide first-level technical support for end users across various IT services and systems. Troubleshoot hardware, software, and network-related issues. Install, configure, and maintain operating systems and business-critical applications. Log, track, and resolve service requests using IT ticketing tools. Perform routine maintenance, system health checks, and patch updates. Coordinate with regional and global IT teams to resolve escalations and project-based tasks. Support on-premises infrastructure including Windows servers, VMware environments, and Active Directory. Assist with IT asset management including inventory tracking, allocation, and disposal. Manage procurement activities by coordinating with vendors and internal stakeholders. Ensure compliance with IT security policies and processes, including device hygiene and user access controls. Additional Advantage Exposure to secure cloud infrastructure and IaC (AWS, Azure, or GCP), with relevant certification, is a plus. Familiarity with enterprise security and identity tools such as Okta, CrowdStrike, and Microsoft 365 security suite is an added benefit. Requirements 5 years of experience in L1/L2 support or similar technical support roles. Strong understanding of Windows OS, Microsoft Office Suite, and basic networking (DNS, DHCP, TCP/IP). Experience with VMware, Windows Server, and Active Directory. Hands-on experience with IT ticketing systems and incident documentation. Ability to manage IT asset lifecycle and coordinate procurement activities. Exposure to cloud platforms (AWS/Azure/GCP) and IT certifications are desirable. Familiarity with tools like Okta and CrowdStrike is a plus. Excellent communication and problem-solving skills. All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description 10+ Yrs of overall experience 6+ yrs of relevant experience in cloud. Should have a good verbal and written communication. Expertise on Virtualization Hypervisors, Google, AWS, Azure cloud. Expertise on premises to cloud management. Maintaining and updating infrastructure design/build document sets Should have worked under ITIL Framework. Experience on multiple cloud and on premises technology, good hands-on experience on Windows, Active Directory, networking, security, and troubleshooting Should have good working knowledge of Virtualization Hypervisors. VMware, Hyper-V would be preferred ones. Create infrastructure estimate and cost management. Should have good grasping power and willingness to learn and acquire knowledge about the technologies they might have not worked upon, however it called for. Should have worked in AWS and azure services such as - VPC, EC2, S3, ELB, Firewall etc, Should have worked in AWS and Azure services such as Vnet, VMs, Resource groups, Load balancers, Storage. Etc. Ensure all Service Desk tickets are resolved within WNS agreed SLA. Escalation and troubleshooting of Infrastructure specific incidents from Service Desk & Incident Management. Escalate calls to the next level as & when required to the respective Backend teams and SMEs and follow up to its closure with a complete resolution. Provide accurate shift handovers. Rotational shifts (including night) Coordination with external vendor for the Issue resolution and solution optimization. Must – AWS, AZURE and google cloud management and security, migration, access management, manage high availability, DR strategy, cost saving. Advantage – cost management, Audit management, documentation, and automation. Qualifications BE, BSC, MSC, Graduate Show more Show less
Posted 1 week ago
15.0 years
0 Lacs
Gurugram, Haryana, India
On-site
About The Role OSTTRA India The Role : Systems Engineer - Linux The Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures The Impact: Together , we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets What’s in it for you: We are looking for highly motivated technology professionals who will strengthen our specialisms and champion our uniqueness to create a company that is collaborative, respectful, and inclusiveto all. Responsibilities Install and maintain all server hardware and software systems and administer all server performance and ensure availability for same. Help troubleshoot problems with Linux servers, running different versions of Linux, including Red Hat and CentOS Engage in continuous testing of new Linux versions and applications on an on-demand basis. Assist with user management, such as creating accounts for new hires and training seasoned professionals on company policies. Design and maintain all system tools for all scripts and automation processes and monitor all capacity planning. Install and maintain servers. Help automate server maintenance, including running scripts and automated processes. Monitor everyday systems and evaluate availability of all server resources and perform all activities for Linux servers. Maintain and monitor all system frameworks and provide after call support to all systems and maintain optimal Linux knowledge. Perform change control. Maintain server uptime and network performance. Assist with server documentation. Maintain server security. What We’re Looking For Degree in Computer Science, IT, or equivalent area of technical study. Minimum 15 years of Industry experience with Linux OS (RHEL, CentOS etc). Installing, monitoring and upgrading Linux system software on company servers and computers. Creating and setting standardized backup and recovery policies, as well as security policies. Applying patches and upgrades when necessary. Assisting in resolution of hardware/software platform problems in complex, multi-layered environment. Analyzing impact of software changes across other functional units. Establish, implement, and record Unix Administrator best practices. Implementing and managing system to proactively monitor infrastructure. Specialty in RHEL 7, 8 and 9 systems Strong familiarity with Infrastructure as Code tools such as Ansible, Terraform and Puppet Experience with Red Hat rgmanager and/or Pacemaker clusters is a must Maintain responsibility for racking/deracking servers and network connections. Making recommendations for upgrades to hardware and software based on existing operations, pending needs and available budget. Familiarity with multiple information technologies that include server virtualization, cloud based infrastructure, automation, VMWare and AWS. Familiarity with high availability, disaster recovery, LDAP and load balancer concepts is a plus. Experience with troubleshooting and support Java JBoss applications is a plus. Knowledge of best practices and IT operations in an always-up, always- available service is preferred. The Location: Gurgaon, India About Company Statement OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimisation services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimise processing to drive post-trade efficiencies. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms, connected using powerful integration and transformation capabilities. About OSTTRA Candidates should note that OSTTRA is an independent firm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global provides recruitment services to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at www.osttra.com. What’s In It For You? Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group) Job ID: 304980 Posted On: 2024-11-20 Location: Gurgaon, Haryana, India Show more Show less
Posted 1 week ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Cloud Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Cloud infrastructure remain operational through proactively monitoring, identifying, investigating, and resolving cloud-based incidents, service requests and alerts. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients' cloud infrastructure and services. The Cloud Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Experience: 4 to 8 Years Primary Skills: Windows Servers , Azure Secondary Skills: VMWare Job Summary: The Microsoft Engineer Level 2 is responsible for the administration, maintenance, and support of Windows servers , Azure Platform and related systems. This role involves ensuring high availability and optimal performance of the IT infrastructure, troubleshooting issues, and implementing security measures. Key Responsibilities: Server Management: Install, configure, and maintain Windows servers, including hardware and software upgrades, patches, and security configurations. System Monitoring: Monitor system performance, perform regular health checks, and ensure the availability and reliability of Windows systems. Troubleshooting: Diagnose and resolve complex hardware, software, and network issues in a timely manner to minimize downtime. Security: Implement and manage security policies and procedures, including antivirus, firewall, and intrusion detection systems. Apply security patches and updates. Backup and Recovery: Manage backup and recovery processes, ensuring data integrity and availability. Perform regular backup tests and disaster recovery planning. Automation and Scripting: Develop and maintain scripts for automation of routine tasks and system administration functions using PowerShell or other scripting languages. Documentation: Maintain detailed documentation of configurations, procedures, and troubleshooting steps. Create and update technical documentation and knowledge base articles. Collaboration: Work closely with other IT teams, including network administrators, database administrators, and application support, to ensure seamless integration and support of the IT infrastructure. Compliance: Ensure systems are compliant with organizational policies, industry standards, and regulatory requirements. Performance Tuning: Optimize system performance and capacity planning to meet current and future needs. Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience: Minimum of 4-8 years of experience in Windows server and Azure cloud administration. Also exposure to VMWare administration Certifications: Relevant certifications on Windows Server and Azure Cloud Technical Skills: Proficiency in Windows Server operating systems (e.g., Windows Server 2016, 2019). Experience with Active Directory, Group Policy, DNS, DHCP, and other core Windows services. Knowledge of virtualization technologies such as Hyper-V or VMware. Knowledge of cloud platforms (e.g., Azure, AWS) . Strong scripting skills (e.g., PowerShell) for automation and administration. Understanding of network protocols and services (TCP/IP, DNS, DHCP, etc.). Soft Skills: Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Attention to detail and a commitment to delivering high-quality work. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Cloud Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Cloud infrastructure remain operational through proactively monitoring, identifying, investigating, and resolving cloud-based incidents, service requests and alerts. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients' cloud infrastructure and services. The Cloud Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioral skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications such as (but not limited to) - Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Moderate level of relevant managed services experience. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of experience managing platforms including a combination of the following: Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware and Storage Administration. Moderate level of knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Cloud Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Cloud infrastructure remain operational through proactively monitoring, identifying, investigating, and resolving cloud-based incidents, service requests and alerts. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients' cloud infrastructure and services. The Cloud Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioral skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications such as (but not limited to) - Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Moderate level of relevant managed services experience. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of experience managing platforms including a combination of the following: Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware and Storage Administration. Moderate level of knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration. The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Relevant certifications include which are considered desirable (but not limited to): CCNA or relevant level 1 Network Security Microsoft Certified, Azure Administrator Associate AWS Certified, Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.). Basic knowledge of ITIL processes. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 2 weeks ago
7.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA BE/BTECH with 7 years of experience in Linux administration for enterprise clients. Troubleshooting Investigate and resolve complex Linux-related issues (e.g., system crashes, performance degradation). Analyze logs (e.g., syslogs, kernel logs) to identify root causes. Utilize debugging tools (e.g., gdb, strace) to troubleshoot applications. System Administration Manage Linux systems (RHEL, CentOS, Ubuntu) across multiple environments (dev, prod). Configure and maintain Linux services (e.g., SSH, DNS, DHCP). Implement security measures (e.g., firewalls, access controls). Performance Optimization Monitor system performance using tools (e.g., top, htop, sar). Optimize system resources (CPU, memory, disk) for improved performance. Implement tuning parameters for enhanced system efficiency. Scripting and Automation Develop scripts (Bash, Python) for automation and efficiency. Security and Compliance Ensure system security and compliance with regulatory requirements. Implement security patches and updates. What You'll Be Doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational. Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems. Reports and escalates issues to 3rd party vendors if necessary. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. Coaches L2 teams for advance technical troubleshooting and behavioral skills. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification. CCNP in Security or PCNSE certification or Firewall Vendor related certification is good to have along with advance technical certification like CCIE, CISSP. VMware certified Professional: Data Centre Virtualization. VMware Certified Specialist – Cloud Provider. VMware Site Recovery Manager: Install, Configure, Manage. Microsoft Certified: Azure Architect Expert. AWS Certified: Solutions Architect Associate. Veeam Certified Engineer (VMCE). Rubrik Certified Systems Administrator. Zerto, pure, vxrail. Google Cloud Platform (gcp). Oracle Cloud Infrastructure (oci). SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4. SAP Technology Consultant. SAP Certified Technology Associate - SAP HANA 2.0. Oracle Cloud Infrastructure Architect Professional. IBM Certified System Administrator - WebSphere Application Server Network. Required Experience: Seasoned Managed Services experience handling complex cross technology infrastructure. Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Required Experience: Minimum 4+ yrs. Cisco: Nexus9k, Cat 9200 L, Cat9500, isr4400, WSA S395 Creating POA for New Implementation – Preparing and developing the Plan of Action for the new network implementation. Single Point of Contact for All Network Issues – Acting as the primary point of contact for any network-related issues. Automating Configuration through Scripts – Streamlining and automating configurations using scripts for enhanced efficiency. Providing Suggestions for Network Improvements – Offering recommendations for network enhancements based on performance reviews and current needs. Creating Proxy Policies – Developing proxy policies as per user requests to ensure appropriate access controls. Guiding and Providing Inputs to Engineers – Assisting engineers by offering direction and technical insights on network design and configuration. Ensuring Device Compliance with Audit Requirements – Ensuring that network devices are compliant with audit standards and requirements. Providing SOP for Clients – Creating Standard Operating Procedures (SOP) documentation for clients to ensure consistent network operation. Giving Technical Guidance to Management and Team – Offering technical guidance to both the management and team to align on network goals and strategies. Creating technical docs, Providing Design Changes, and Understanding for New Implementation – Developing detailed technical docs, diagram and supporting design changes and implementation understandings for new project Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 2 weeks ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
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VMware, a global leader in cloud infrastructure and digital workspace technology, has a strong presence in the Indian job market. With the increasing adoption of virtualization and cloud computing technologies, the demand for skilled VMware professionals in India is on the rise.
The average salary range for VMware professionals in India varies based on experience levels: - Entry-level: INR 3-6 lakhs per annum - Mid-level: INR 6-12 lakhs per annum - Experienced: INR 12-20 lakhs per annum
In the VMware job market in India, a typical career path may include progression from roles such as: - Junior VMware Administrator - VMware Engineer - VMware Architect - VMware Consultant - VMware Solutions Architect
In addition to VMware expertise, professionals in this field are often expected to have skills in: - Virtualization technologies (e.g., Hyper-V, KVM) - Cloud computing platforms (e.g., AWS, Azure) - Networking and security fundamentals - Scripting languages (e.g., PowerShell, Python) - IT infrastructure management
As you explore VMware job opportunities in India, make sure to enhance your skills, prepare thoroughly for interviews, and showcase your passion for virtualization technologies. With the right attitude and expertise, you can excel in the dynamic world of VMware careers. Good luck in your job search!
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