6329 Vmware Jobs - Page 41

Job Description We are seeking a highly skilled VMware Administrator with specialized expertise in VMware Virtual SAN (vSAN) and/or Azure VMware Solution (AVS) to join our IT infrastructure team. The successful candidate will be responsible for managing, optimizing, and scaling our VMware environments, with a particular focus on advanced vSAN and AVS operations and troubleshooting. This role demands a deep technical acumen, leadership in complex virtualization projects, and a proactive approach to system management Key Responsibilities Strong hands-on experience with vCenter Server, ESXi, vSAN, and VMware Tools. Proficiency in creating and managing virtual machines, templates, snapshots, and clones. Knowledge of networking and storage concepts related to virtual environments. Experience with PowerCLI or other automation/scripting tools. Strong analytical, troubleshooting, and documentation skills. Experience with VMware Horizon (VDI), vRealize Operations (vROps), or NSX is a plus. Familiarity with backup and replication tools (e. g. , Veeam, Commvault, Zerto). Requirements Install, configure, and maintain VMware vSphere environments, including ESXi hosts, vCenter Server, and associated components. Monitor virtual infrastructure for performance, availability, and capacity planning. Lead the troubleshooting and resolution of high-level issues involving vSphere, vSAN, and AVS, providing support and root cause analysis. Perform regular maintenance, patching, and upgrades of VMware infrastructure. Configure and manage high availability (HA), Distributed Resource Scheduler (DRS), vMotion, and Storage vMotion. Work with storage, networking, and backup teams to ensure end-to-end system integrity. Ensure compliance with security and operational policies through audits and system hardening. Provide support during incidents, maintenance windows, and participate in an on-call rotation. Participate in DR testing, backup and restore operations, and support change management processes. Validate and ensure compliance of VMware deployments with company standards and industry best practices using vSphere Lifecycle Manager. Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. Work with us SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. Welcome Kit An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc. , is also included in employee welcome packages onboard. Medical Insurance SourceMash Technologies offers the best employee health insurance benefit to their employees family members under the same policy. Paid Leaves Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods.

Job Role: Windows L2 Windows Server Administration AD Management IIS / DNS / DHCP Manage directory structures Manage domains VMWare Administration / VSphere Creating and Managing Virtual Machines and Templates Understanding of ESXi Installation, Configuration and Administration of Windows server 2008, 2012, 2016, 2019 Installing, Configuration & Managing TCP/IP, Active Directory, Group Policy And OU Day to day issues resolutions Tech / B.E 24 * 7 Shift

Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: Job Description: Position Title: R&D Engineer Software Location: Bangalore , India Business Summary: VMware by Broadcom, is the leader in virtualization and cloud infrastructure solutions that enable our more than 350,000 enterprise and SMB customers to thrive in the Cloud Era/ A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace. VMware team of around 15,000 people working in 50+ locations worldwide is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, teamwork, active learning and giving back. If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve for tomorrow today. VMWare Avi Load Balancer , delivers software-defined application services with intelligent automation and elasticity with multi-cloud data fabrics. The VMware Avi Load Balancer also includes an Intelligent Web Application Firewall (iWAF) and Universal Service Mesh to ensure fast, scalable, and secure application delivery. VMware Avi Load Balancer also integrates seamlessly with API driven automation and orchestration tools such as Ansible and Terraform. VMware Avi Load Balancer completes and enables enterprises digital transformation. It can deliver the industry s only complete software-defined networking stack from L2-L7 built for the modern multi-cloud era leveraging a common architectural foundation. VMware will be able to offer both built-in load balancing capabilities as part of VMware Avi, and an advanced, standalone ADC offering that includes global server load balancing and advanced analytics and monitoring. Job Role and Responsibility: We are looking for a skilled and experienced Quality Assurance professional to join our Devops team. The ideal candidate should have a solid programmer in Python/Go with experience in networking (L4/L7) with knowledge of protocols, switching, routing, and TCP/IP. Additionally, the candidate should be well versed in testing methodologies and automation in Python. This role involves working with L4-L7 load balancer. Responsibilities: Develop Testplan and Automation for L4-L7 features. Perform feature debugging and analysis Design, setup and configure, and test L4-L7 level load balancer to ensure high performance and reliability Analyze and reproduce issues reported by customers, and provide effective solutions. Design, deploy, and maintain our Vmware & Kubernetes infrastructure Ensuring the security and compliance of the CI/CD pipelines and infrastructure. Use Infrastructure as Code (IaC) and containerization to create immutable reproducible deployments and establish best practices to scale that Infrastructure as Code (IaC) project in a maintainable way. Identify testing requirements, create comprehensive test plans, and perform manual testing. Design & Implement Tools for Analysis for Customers as well as Internal stakeholders Identify areas where scripting and automation can improve network operations and suggest appropriate solutions Collaborate with Subject Matter Experts (SMEs) to ensure network requirements are met and automated as needed Stay up to date with networking trends and technologies, recommending improvements as necessary Provide technical support and guidance to team members and stakeholders Drive discussions independently with Product Managers (PMs), field engineering teams, support staff, and customers to ensure alignment and address requirements effectively. Requirements: Bachelor s degree in Computer science, Engineering, or a related field. Over 8-15 years of experience as a Tools & QA engineer with a solid foundation in test design methodology principles. Experience with network testing and debugging tools, along with a thorough understanding of L4 protocols, as well as switching, routing, and TCP/IP. Proficient in scripting and automation, preferably using Python. Prior experience with automation using REST API is a plus. Prior experience in Tool Development , Automation , System test and interop testing will be preferred. Working knowledge of VMware technologies (such as VMware Cloud Foundation), including Hypervisors and cloud technologies. Familiar with Jenkins and GIT for version control and network automation, with familiarity in CI/CD methodologies and tools is required Knowledge of Public Cloud, Linux Systems and Kubernetes areas is a plus Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to work independently and collaboratively within a team.

. . . We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. We are looking for a highly skilled and experienced Software Defined Networking (SDN) Specialist to join our team. The ideal candidate will serve as a subject matter expert in software-defined technologies, with deep hands-on expertise in Cisco ACI, Arista or Cisco VxLAN, and VMware NSX (V & T). This role involves leading the design, deployment, and support of complex data center network solutions while ensuring alignment with business goals and customer success. The SDN Specialist will work closely with cross-functional teams and clients, participating in architectural discussions, delivering workshops, and ensuring successful implementations. Strong communication, leadership, and problem-solving skills are essential, as well as a passion for staying current with emerging technologies. A proven track record of executing large-scale data center projects and holding relevant certifications such as Cisco CCNP/CCIE, ACI, or VMware is highly preferred. Key Responsibilities Service as subject matter expert for software defined technologies Possess a strong understanding of Cisco ACI, Cisco or Arista VxLAN, and VMware NSX (V & T) technologies Participate in the deployment of complex solutions, create written deliverables, and conduct client workshops Ability to communicate and execute architecture strategy & approach in clear, concise, and understandable terms to client senior management and other client stakeholders Ability to implement design architecture objectives that align with client demand & business goals Receptive listening skills with the ability to present ideas in a clear, concise fashion to technical and non-technical audiences Excellent situational leadership and timely decision-making skills Passionate about successful customer outcomes Ability to work effectively within all levels of an organization (internally & externally) Ability to work both individually and in a team environment Demonstrated ability to deliver multiple IT projects on time and within budget Ensure knowledge transfer to relevant client teams for smooth operation of deployed solutions Obtain and maintain certifications with associated qualifications Skills Required Minimum 7 years of data center experience in enterprise environments Deep hands-on technical knowledge and expertise in: Cisco, Arista, or VMware NSX large scale data center deployments/migrations Extensive experience with ACI (multi-pod & multi-site) from design to deployment Strong sense of ownership, problem solver, sense of urgency and ability to be proactive in resolving challenges Experience with VxLAN design, deployment a plus Experience with VMware NSX design, deployment, V to T migration a plus Depth of knowledge around underlay, overlay concepts, segmentation strategies, and solution interoperability Cisco CCNP, ACI, or CCIE certification required VMware or Arista certifications a plus Why AHEAD: . . - 401(k) - Paid company holidays - Paid time off .

Notice Period : Immediate - 15 Days Job Description Overview : We are seeking a highly skilled Linux Systems Engineer to join our team. The ideal candidate will have a deep understanding of Linux operating systems, virtualization technologies (specifically VMware), and networking protocols. This role will involve deploying and managing products in Linux environments, troubleshooting complex issues, and ensuring optimal system performance. Responsibilities : Linux Administration : - Proficiently administer various Linux distributions (e.g., Red Hat, Ubuntu, CentOS). - Install, configure, and maintain Linux systems, including servers, workstations, and network devices. - Perform system hardening, security updates, and patch management. - Manage user accounts, permissions, and access controls. - Optimize system performance and resource utilization. Virtualization : - Deploy and manage virtual machines using VMware vSphere. - Create, configure, and maintain virtual networks and storage. - Perform VM migration, replication, and high availability tasks. - Troubleshoot virtualization-related issues. Networking : - Understand TCP/IP, UDP, SNMP protocols and their applications. - Configure and troubleshoot network interfaces, routing, and firewalls. - Work with network devices (switches, routers, load balancers). - Implement network security measures. Product Deployment : - Deploy and configure software products in Linux environments. - Integrate products with virtualization platforms and other systems. - Provide technical support and troubleshooting for deployed products. Troubleshooting : - Diagnose and resolve complex technical issues related to Linux, virtualization, and networking. - Analyze system logs and performance metrics to identify problems. - Implement effective troubleshooting strategies and best practices. Documentation : - Create and maintain clear and concise documentation for system configurations, procedures, and troubleshooting steps. Collaboration : - Work closely with other team members, including developers, network engineers, and IT operations staff. - Communicate effectively and collaborate on projects to achieve team goals. Qualifications : - Strong knowledge of Linux operating systems, including Red Hat Enterprise Linux. - Experience with VMware vSphere virtualization platform. - Understanding of networking protocols (TCP/IP, UDP, SNMP) and concepts. - Experience deploying and managing software products in Linux environments. - Excellent analytical and troubleshooting skills. - Excellent communication and interpersonal skills. - Certification in RHCSA or RHCE is a plus. - Knowledge of OpenStack is a bonus. - Familiarity with hardware platforms (EMC VNX, Unity Storage, HP blade servers, Brocade SAN switches, VC flex, HP switches) is beneficial. Additional Skills : - Scripting skills (e.g., Bash, Python). - Automation experience using tools like Ansible or Puppet. - Cloud computing knowledge (e.g., AWS, Azure, GCP).

Job Title: VMware Administrator (JL11) Job Description The VMware Organization is searching for a candidate who is proficient with standard general purpose compute hardware in a EXsi and VMware environment. The ideal candidate will have 10+ years of experience within VMware system administration, with knowledge of physical infrastructure and hardware such as HPE ProLiant and Synergy series (x86 and Linux), GPU, Synergy. We are looking for a good communicator and a problem solver individual. Job Requirements 6+ years of experience with Vmware Environment Experience in Handling VMware vCenter (6.0,7.0,8.0), ESXi (6.0,7.0,8.0), VM Creation, Snapshots, Clone and Performance Monitoring include Synergy and Dell/HPE Hardware Administration. Strong Experience on VM Advanced features like VMware HA, FT, DRS and VMotion. Hands on experience in VM Migration (Physical to Virtual & Virtual to Virtual). Design, deploy and manage VMware vSphere environments including ESXi hosts, vCenter servers and related components. Experience in Windows Server environments, including installation, configuration, patch management and troubleshooting. Experience in EMC,3PAR, PURE Storage. Experience in Backup tool IBM Tivoli Manager. Knowledge in Cloud platform like GCP, Azure, AWS. Experience in Windows failover clustering. Monitor and optimize the performance of both VMware and Windows systems to ensure efficient operation and high availability. Implement and manage backup and disaster recovery solutions for virtualized and Windows server environments. Ensure systems are secure by applying patches, updates and following best security practices for VMware and Windows environments. Identify and resolve issues related to virtualization and Windows server performance, availability, and functionality. Maintain detailed documentation for system configurations, processes, and procedures. Strong experience with Windows Server versions (e.g. 2008,2012,2016, 2019, 2022). Good understanding in troubleshooting issues & preparing RCA. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive.

AI & Analytics Workload Specialist This role has been designed as Onsite with an expectation that you will primarily work from an HPE office. Who We Are: Job Description: In the HPE Hybrid Cloud, we lead the innovation agenda and technology roadmap for all of HPE. This includes managing the design, development, and product portfolio of our next-generation cloud platform, Green Lake. Working with customers, we help them reimagine their information technology needs to deliver a simple, consumable solution that helps them drive their business results. Join us redefine what s next for you. The HPE Worldwide Hybrid Cloud Acceleration Team is seeking a technically skilled and innovative Solutions Engineer to join our global AI and Analytics team. This intermediate-level role is ideal for individuals who want to build real-world AI solutions to address customer problems, contribute to enterprise-scale validation projects, and drive field enablement with impactful assets. You will work closely with Solution Product Managers, workload Subject Matter Experts, and field teams to deliver innovative AI/Analytics workload solutions that position HPE as a leader in data-driven transformation. What you ll do: Design & Validation Apply technical expertise to design and validate AI/Analytics workload solutions. Contribute technical assets such as demos, white papers, videos, blogs, labs, and internal enablement materials. Collaborate with stakeholders to define the scope and align solutions with business needs. Leverage internal infrastructure and AI-powered tools to accelerate development and validation. Field Enablement & Asset Creation Create compelling enablement content for the field, partners, and customers. Support solution adoption through TekTalks, webinars, Slack forums, and internal events. Integrate assets with field tools and help measure asset utilization. Career Development Invest in technical and personal growth through internal training, certifications, mentorships, and participation in HPE s Technical Career Path (TCP). Contribute to team goals, mentor peers, and participate in a collaborative engineering environment. What you need to bring: 2 - 4 years of hands-on experience in building or validating AI and Analytics solutions, with a focus on real-world enterprise use cases. Proven experience developing or deploying AI-powered applications such as: Retrieval-Augmented Generation (RAG) systems Conversational AI/chatbot solutions ML model pipelines for analytics or inference Strong proficiency in Python and familiarity with common AI/ML frameworks (e.g., LangChain, Hugging Face, PyTorch, TensorFlow, OpenAI APIs). Hands-on experience with data manipulation, embedding/vector databases (e.g., FAISS, Chroma, Weaviate), and prompt engineering. Experience with virtualization platforms (e.g., VMware, KVM) and containers (e.g., Docker, Kubernetes) is a plus. Familiarity with deploying AI workloads in cloud environments (e.g., Azure, AWS, or GCP), particularly using GPU-accelerated instances, is a plus. Strong written and verbal communication skills, with the ability to explain complex technical ideas clearly. Bachelor s degree in computer science, Data Science, Engineering, or a related technical field. Preferred Qualifications: Understanding of enterprise IT systems, storage, and hybrid cloud architecture. Prior experience building AI/ML solution reference architectures or benchmarks. Published technical content (e.g., blogs, demos, white papers). Additional Skills: Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: #india #hybridcloud Job: Engineering Job Level: TCP_02 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

AI & Analytics Workload Specialist This role has been designed as Onsite with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. : In the HPE Hybrid Cloud, we lead the innovation agenda and technology roadmap for all of HPE. This includes managing the design, development, and product portfolio of our next-generation cloud platform, Green Lake. Working with customers, we help them reimagine their information technology needs to deliver a simple, consumable solution that helps them drive their business results. Join us redefine what s next for you. The HPE Worldwide Hybrid Cloud Acceleration Team is seeking a technically skilled and innovative Solutions Engineer to join our global AI and Analytics team. This intermediate-level role is ideal for individuals who want to build real-world AI solutions to address customer problems, contribute to enterprise-scale validation projects, and drive field enablement with impactful assets. You will work closely with Solution Product Managers, workload Subject Matter Experts, and field teams to deliver innovative AI/Analytics workload solutions that position HPE as a leader in data-driven transformation. What you ll do: Design & Validation Apply technical expertise to design and validate AI/Analytics workload solutions. Contribute technical assets such as demos, white papers, videos, blogs, labs, and internal enablement materials. Collaborate with stakeholders to define the scope and align solutions with business needs. Leverage internal infrastructure and AI-powered tools to accelerate development and validation. Field Enablement & Asset Creation Create compelling enablement content for the field, partners, and customers. Support solution adoption through TekTalks, webinars, Slack forums, and internal events. Integrate assets with field tools and help measure asset utilization. Career Development Invest in technical and personal growth through internal training, certifications, mentorships, and participation in HPE s Technical Career Path (TCP). Contribute to team goals, mentor peers, and participate in a collaborative engineering environment. What you need to bring: 2 - 4 years of hands-on experience in building or validating AI and Analytics solutions, with a focus on real-world enterprise use cases. Proven experience developing or deploying AI-powered applications such as: Retrieval-Augmented Generation (RAG) systems Conversational AI/chatbot solutions ML model pipelines for analytics or inference Strong proficiency in Python and familiarity with common AI/ML frameworks (e.g., LangChain, Hugging Face, PyTorch, TensorFlow, OpenAI APIs). Hands-on experience with data manipulation, embedding/vector databases (e.g., FAISS, Chroma, Weaviate), and prompt engineering. Experience with virtualization platforms (e.g., VMware, KVM) and containers (e.g., Docker, Kubernetes) is a plus. Familiarity with deploying AI workloads in cloud environments (e.g., Azure, AWS, or GCP), particularly using GPU-accelerated instances, is a plus. Strong written and verbal communication skills, with the ability to explain complex technical ideas clearly. Bachelor s degree in computer science, Data Science, Engineering, or a related technical field. Preferred Qualifications: Understanding of enterprise IT systems, storage, and hybrid cloud architecture. Prior experience building AI/ML solution reference architectures or benchmarks. Published technical content (e.g., blogs, demos, white papers). Additional Skills: Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #hybridcloud Job: Engineering Job Level: TCP_02 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

Should have good exposure in Managing of Multiple Virtualized Infrastructure (ESXi ). Implemented & Maintained Infrastructure: vSphere Client, ESXi, vCenter, HA, DRS, vMotion, svMotion, NAS, SAN, vSAN, VSS, DVS, NSX, Snapshots, Templates etc. Should have Handson experience on Various VMware Tools Should be able to guide and assist team in upgrading VMWare Infra. Should be able to lead and mitigate complex server issues. Responsible for RCA preparation Responsible to review all implement the same. Responsible on planning and implementing Latest fixes / Patches proactively. Performance capacity management on VMWare Analyze Problems & ensuring all best industry standard practice followed. Responsible for preparing Golden Image template periodically Should have proven skills in infrastructure planning and build for Virtualization infrastructure (ESXi). Responsible for ensuring all Day to Day House Keeping tasks are performed and Infrastructure is managed to its best capacity. Responsible for Setting up of a VMware High Availability (HA) cluster and managing the same. Responsible for Configuring of virtual switches, network connections and port groups Configure Storage Responsible for Virtual Center Installation and upgrades. Script ESX Server deployments for remote installation Responsible for any security mitigation and best practices in a VMware Virtualized Environment Skills Required: Primary Skills: Should have strong exposure on VMware Server, Virtualization Server, vSphere, Secondary Skills: Should have good Understanding on Operating Systems (Windows, Linux), Storage Technology, Network Technology. Better to have VMware Certification VCP. Min 6+ years of experience in VMware vSphere Support and hands on exp. Applicable Career Bands for Project Role Band: -B3/C1 Applicable Location: - Across Ind. Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Vmware VDI. Experience: 5-8 Years.

Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Position Title: RD Engineer Software Location: Bangalore , India Business Summary: VMware by Broadcom, is the leader in virtualization and cloud infrastructure solutions that enable our more than 350,000 enterprise and SMB customers to thrive in the Cloud Era/ A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace. VMware team of around 15,000 people working in 50+ locations worldwide is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, teamwork, active learning and giving back. If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve for tomorrow today. VMWare Avi Load Balancer , delivers software-defined application services with intelligent automation and elasticity with multi-cloud data fabrics. The VMware Avi Load Balancer also includes an Intelligent Web Application Firewall (iWAF) and Universal Service Mesh to ensure fast, scalable, and secure application delivery. VMware Avi Load Balancer also integrates seamlessly with API driven automation and orchestration tools such as Ansible and Terraform. VMware Avi Load Balancer completes and enables enterprises digital transformation. It can deliver the industry s only complete software-defined networking stack from L2-L7 built for the modern multi-cloud era leveraging a common architectural foundation. VMware will be able to offer both built-in load balancing capabilities as part of VMware Avi, and an advanced, standalone ADC offering that includes global server load balancing and advanced analytics and monitoring. Job Role and Responsibility: We are looking for a skilled and experienced Quality Assurance professional to join our Devops team. The ideal candidate should have a solid programmer in Python/Go with experience in networking (L4/L7) with knowledge of protocols, switching, routing, and TCP/IP. Additionally, the candidate should be well versed in testing methodologies and automation in Python. This role involves working with L4-L7 load balancer. Responsibilities: Develop Testplan and Automation for L4-L7 features. Perform feature debugging and analysis Design, setup and configure, and test L4-L7 level load balancer to ensure high performance and reliability Analyze and reproduce issues reported by customers, and provide effective solutions. Design, deploy, and maintain our Vmware Kubernetes infrastructure Ensuring the security and compliance of the CI/CD pipelines and infrastructure. Use Infrastructure as Code (IaC) and containerization to create immutable reproducible deployments and establish best practices to scale that Infrastructure as Code (IaC) project in a maintainable way. Identify testing requirements, create comprehensive test plans, and perform manual testing. Design Implement Tools for Analysis for Customers as well as Internal stakeholders Identify areas where scripting and automation can improve network operations and suggest appropriate solutions Collaborate with Subject Matter Experts (SMEs) to ensure network requirements are met and automated as needed Stay up to date with networking trends and technologies, recommending improvements as necessary Provide technical support and guidance to team members and stakeholders Drive discussions independently with Product Managers (PMs), field engineering teams, support staff, and customers to ensure alignment and address requirements effectively. Requirements: Bachelor s degree in Computer science, Engineering, or a related field. Over 8-15 years of experience as a Tools QA engineer with a solid foundation in test design methodology principles. Experience with network testing and debugging tools, along with a thorough understanding of L4 protocols, as well as switching, routing, and TCP/IP. Proficient in scripting and automation, preferably using Python. Prior experience with automation using REST API is a plus. Prior experience in Tool Development , Automation , System test and interop testing will be preferred. Working knowledge of VMware technologies (such as VMware Cloud Foundation), including Hypervisors and cloud technologies. Familiar with Jenkins and GIT for version control and network automation, with familiarity in CI/CD methodologies and tools is required Knowledge of Public Cloud, Linux Systems and Kubernetes areas is a plus Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to work independently and collaboratively within a team. .

About us: Intuitive is an innovation-led engineering company delivering business outcomes for 100’s of Enterprises globally. With the reputation of being a Tiger Team & a Trusted Partner of enterprise technology leaders, we help solve the most complex Digital Transformation challenges across following Intuitive Superpowers: Modernization & Migration Application & Database Modernization Platform Engineering (IaC/EaC, DevSecOps & SRE) Cloud Native Engineering, Migration to Cloud, VMware Exit FinOps Data & AI/ML Data (Cloud Native / DataBricks / Snowflake) Machine Learning, AI/GenAI Cybersecurity Infrastructure Security Application Security Data Security AI/Model Security SDx & Digital Workspace (M365, G-suite) SDDC, SD-WAN, SDN, NetSec, Wireless/Mobility Email, Collaboration, Directory Services, Shared Files Services Intuitive Services: Professional and Advisory Services Elastic Engineering Services Managed Services Talent Acquisition & Platform Resell Services About the job: Title : Director, Content & Thought Leadership Start Date : Immediate Position Type : Full-time employment Location : Remote across India We’re looking for a strategic, B2B content leader to join us as Director of Content & Thought Leadership . In this role, you’ll own the development of high-impact content that shapes perception, builds authority, and drives influence across key audiences, from CXOs to partners to prospects. You’ll work closely with executive leadership to turn technical content into clear, compelling narratives. Whether it’s a keynote, a byline, a case study, or a market POV, you’ll bring consistency, depth, and strategic alignment to everything we publish. Key Responsibilities Content Strategy & Narrative Development Own and evolve the company’s thought leadership and content strategy in alignment with brand, growth, and executive priorities. Develop long-form and high-value content (whitepapers, opinion pieces, presentations, speeches, articles) that builds executive visibility and industry presence. Work directly with C-suite leaders to craft messaging that is authentic, informed, and impact-driven. Executive Thought Leadership Build a scalable content engine around executive voices - identifying timely topics, ghostwriting content, and managing editorial calendars. Collaborate with marketing and sales teams to align thought leadership efforts with campaigns and company milestones. Position the leadership team as go-to voices on topics across AI, cloud, data, cybersecurity, and digital transformation. Case Studies & Proof Points Lead the creation of client success stories, case studies, and partner spotlights that highlight business outcomes and customer value. Work with sales, customer success, and delivery teams to surface the most relevant wins and turn them into strong narratives. Build scalable formats for reuse across channels - website, sales enablement, social media and beyond. Content Quality & Governance Set a high bar for content quality, tone, and voice. Review and edit content to ensure clarity, consistency, and alignment with brand messaging. Establish editorial processes and review mechanisms that support scale without compromising quality. Leverage analytics to continuously improve content performance and resonance across audiences. Cross-Functional Collaboration Serve as the strategic bridge between business priorities and storytelling opportunities, translating ideas into assets. Identify content gaps and opportunities that support awareness, trust, and pipeline growth. What You Bring 10–12 years of experience in B2B content marketing, communications, or editorial roles, with at least 5+ years leading content strategy. Proven experience crafting high-impact content for senior executives, including ghostwriting for CXOs or founders. Excellent writing and storytelling skills, able to translate complex ideas into compelling, strategic narratives. Strong understanding of enterprise tech domains (e.g. cloud, AI, cybersecurity, data) and the B2B buyer journey. Experience developing thought leadership programs that support brand growth, media visibility, and demand gen. Confident collaborator with executive presence, editorial judgment, and bias for quality. What We Offer A strategic leadership role with direct visibility into executive thinking and brand direction A chance to shape how the world sees and understands our business A fast-paced, remote-first team that values deep thinking, strong writing, and collaborative impact Competitive compensation, benefits, and the freedom to drive content your way

About us: Intuitive is an innovation-led engineering company delivering business outcomes for 100’s of Enterprises globally. With the reputation of being a Tiger Team & a Trusted Partner of enterprise technology leaders, we help solve the most complex Digital Transformation challenges across following Intuitive Superpowers: Modernization & Migration Application & Database Modernization Platform Engineering (IaC/EaC, DevSecOps & SRE) Cloud Native Engineering, Migration to Cloud, VMware Exit FinOps Data & AI/ML Data (Cloud Native / DataBricks / Snowflake) Machine Learning, AI/GenAI Cybersecurity Infrastructure Security Application Security Data Security AI/Model Security SDx & Digital Workspace (M365, G-suite) SDDC, SD-WAN, SDN, NetSec, Wireless/Mobility Email, Collaboration, Directory Services, Shared Files Services Intuitive Services: Professional and Advisory Services Elastic Engineering Services Managed Services Talent Acquisition & Platform Resell Services About the job: Title: Director, People & Culture Start Date: Immediate Position Type: Full-time employment Location: Remote across India Job Description: We’re looking for a strategic, people-first leader to join us as Director of People & Culture. You will be responsible for designing and executing a future-ready people strategy for a growing organization of 500+ team members. You will lead initiatives across culture, engagement, internal communications, onboarding, leadership development, and overall people operations. As a key advisor to the executive team, you’ll ensure we attract, develop, and retain top talent while cultivating an environment where people feel valued, empowered, and inspired to do their best work. This role is about shaping a workplace people want to stay in, grow in, and be proud of. Key Responsibilities Culture & Organizational Health Lead the long-term cultural vision of the organization—designing and implementing programs that bring our mission, values, and leadership principles to life. Act as a culture steward across functions and geographies, ensuring our values show up consistently in behaviors, decisions, and systems. Use employee data (engagement surveys, feedback loops, etc.) to track organizational health and drive meaningful change. Coach and support leaders in managing employee relations, resolving challenges, and fostering a positive, high-trust team environment. Engagement & Employee Experience Own the end-to-end employee engagement roadmap, from strategy to execution. Design initiatives that drive connection, recognition, wellness, and purpose across all levels of the company. Lead company-wide engagement and feedback loops. Analyze findings, present key themes to leadership, and manage follow-through on improvement plans. Curate internal programs and rituals that foster trust, team bonding, and psychological safety especially in hybrid or distributed work settings. Implement tools and initiatives to enhance employee satisfaction and organizational effectiveness. Continuously gather and respond to feedback through formal and informal channels, ensuring timely, visible action. Lead holistic employee experience programs that prioritize mental health, wellness, and work-life balance. Internal Communication & Storytelling Develop and lead a clear, consistent internal communications strategy that reflects our tone, values, and goals. Enable leadership transparency through well-structured communications and open forums. Spot and amplify the stories that matter - recognizing people, moments, and milestones that reinforce our culture and shape internal brand perception. Onboarding & Integration Redesign and continuously improve the onboarding experience to ensure every new hire feels welcomed, aligned, and set up for success from day one. Partner with cross-functional leaders to create orientation content that reflects company culture, goals, and ways of working. Establish onboarding KPIs and track their impact on ramp-up speed, early engagement, and long-term retention. Leadership Enablement & Development Serve as a strategic thought partner to senior leadership on all things related to culture, change, and people growth. Equip people managers with the tools, skills, and mindsets to lead effectively through training, toolkits, and 1:1 coaching. Lead programs around emotional intelligence, inclusive leadership, and team dynamics to build a shared leadership philosophy across the organization. Qualifications 12+ years of progressive experience in HR, People & Culture, or Organizational Development, with at least 5 years in a leadership role. A track record of driving culture, engagement, and leadership development in scaling, high-growth environments. Deep expertise in org design, talent strategy, performance management, and employee experience. Strong communicator with executive presence and the ability to influence across levels and regions. Skilled in people analytics, internal communications, DEI, and remote/hybrid team dynamics. Bachelor’s degree required. Master’s in HR, Org Psychology, or related field preferred. What We Offer A leadership role with direct impact on company strategy and growth The autonomy to build and own programs that define our culture A remote-first, collaborative team that values clarity, empathy, and outcomes Competitive compensation, benefits, and a people-first work environment

Required Skills Technology | Cisco R and S Network Design SME - Level 4 Support Technology | Juniper R and S Expert - Level 3 Support Technology | DNS, DHCP,IPAM Design SME - Level 4 Support Technology | Nexus DCN Switch Expert - Level 3 Support Technology | VMWARE NSX-T Expert - Level 3 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Expert Level Certification - CCIE Enterprise Infrastructure / CCIE Service Provider / CCIE Data Center / CCIE Data Center / ACSX / JNCIP-ENT / VM Certified Advanced Professional / ACSX Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift andengineer (Shift Handover Report). - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined). - Ensure tickets are closed post user/customer communication. - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process. 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

Join us as a AVP - Windows server support engineer, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a AVP - Windows server support engineer you should have experience with: Proven experience in supporting enterprise level Windows infrastructure. Rich years of experience in managing mission critical , state of the art windows infrastructure . Certified in latest windows version . Ability to automate mundane operational tasks using scripts and automation . PowerShell scripting . Should be managing an infrastructure of over 10K servers . Knowledge of AD , Citrix , CyberArk , VmWare , Cluster services and IaC. Ability to work in 24/7 rotational shift pattern . Some other highly valued skills may include: Ansible / Chef . Python . You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience. Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning. Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure smooth and efficient operations. Stay informed of industry technology trends and innovations, and actively contribute to the organizations technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.

Join to the Rockwell Automation and work in inernational environment. You will report to Supervisor, Managed Services. Your Responsibilities: Monitor IT infrastructure at the customer. Talk to customers. You are the face of our company to our customers. How you communicate and work with them creates a positive experience. Support our clients using phone and emails youll help resolve technical issues regarding configuration and solving problems in virtual area VMware, Windows Server 2008/2012/2016/2019 and backup systems. Document technical solutions and best practices. Expand knowledge and improve specialist skills. The Essentials - You Will Have: good command of English university degree preferable IT/Automatics or similar or 5 years of professional experience 1 year of experience in administration of systems Windows Server 2008/2012/2016/2019 1 year of experience in administration of systems VMware, Nutanix, or similar experience in configuration, administration, and service management - DNS, DHCP, RDP, and RDWeb experience in administering NetBackup, Veeam, Backup Exec, and VDP backup systems The Preferred - You Might Also Have: Experience managing environments connected with VMware VSAN Certification Microsoft MCSA Certification VMware VCA/VCP Experience administering Lan / Wan networks based on Cisco technologies will be an advantage Power Shell programming skills, Perl Knowledge of an additional European language will be an advantage What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching program Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development ... and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. #LI-Hybrid #LI-IK1 Rockwell Automation s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Join our ESXi App Infrastructure team of VCF division to design, implement and troubleshoot cutting edge core platform aspects at the user-level for the industry leading ESXi Virtualization platform. You will be building a robust and secure host infrastructure that enables our customers, partners and internal teams to run their modern applications and containerized workloads on ESXi. ESXi Operating System is at the core of VMware Cloud Foundations (VCF) virtualization technology. It is an operating system and virtualization infrastructure built from scratch for the explicit purpose of running virtual machines. ESXi is the leading data center operating system in the world, and is used by most large corporations, due to its advanced capabilities, performance, and quality. ESXi App infrastructure team is responsible for design, implementation and architectural direction of ESXi Userspace. As a member of ESXi App infra team, your responsibilities will include, but are not limited to: Developing and maintaining key ESXi infrastructure services: This encompasses services such as vmsyslogd, NTP/PTP, healthd, and snmpd. Implementing and enforcing key security aspects: This involves working with mandatory access controls and enforcing least privilege policies. Integrating and maintaining open-source infrastructure components: This includes key OSS pieces like Python and GCC. Streamlining ESXi extensions for partners: Ensure seamless integration for all partner extensions. Enhancing internal productivity: Drive efficiency by making ESXi build systems robust, secure and efficient; Developing tooling debugging infrastructure for ESXi. The ideal candidate possesses deep expertise in systems software and a solid understanding of operating systems. Required Skills Experience: 12+ years of relevant experience. Proven deep technical understanding and working experience in key system concepts, including multi-threaded programming, IPC, synchronization, locking, and memory management on Unix/Linux Platfroms. Hands on experience developing user space applications for Linux/Unix in C/C++ Proven track record in designing and implementing data structures, algorithms, system libraries, APIs and system services. Experience with open-source, including using its components and, where applicable, contributing changes upstream. Strong programming skills in C C++. Strongly prefer candidates with prior experience in build systems (e.g., Bazel) and developer tools. .

AD Job Description [MM]AD User Account Group Membership Creation/Deletion and Issues resolutionArchitecture and Design experience on AD and Azure AD levelPowerShell, SumoLogic Scripting Automation experiencedDomain controllers Advanced Troubleshooting experienced.Troubleshooting AD application integration.Experience on troubleshooting on AD events and Audit logs.Backup and Restore Recover AD for testing using QUEST RMAD and QUEST Change Auditor experienced.Active Directory (AD) Management Migration upgradation experiencedGroup Policy Creation/Troubleshooting and Schema Extensions experiencedEnable and create trust relationship between domains, forest (like External, realm) One way, two ways transitive, non transitive experiencedService Principal Name in Entra (Azure AD), conditional access, support experienceRegister new SPNs Renew certificateAzure AADS Planning Upgrades, Troubleshoot on AAD Sync issues.Understand VCenter/VMware virtual DCs concepts.Experienced on SNOW tools and knowledge on Change management, incident and problem management

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support Experience : 5-8 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support Experience : 3-5 Years.

We are seeking a highly skilled and experienced Cisco Contact Center Solutions Specialist to join our team. The ideal candidate will have extensive experience (10+ years) with Cisco contact center solutions, including Unified Contact Center Enterprise (UCCE) and Packaged Contact Center Enterprise (PCCE). The candidate should possess in-depth knowledge of UCS server setup, VMware/ESXI, Voice Gateways, SIP Trunk, and Cisco UCS servers. Key Responsibilities: Design, deploy, and optimize Unified Communications Clusters, Cloud, and Data Networks. Effectively deploy, configure, and maintain Enterprise Contact Center and IP cluster consisting of CUCMs, Unity, CUPS, Gateways, SIP Trunks, and IPIVR/UCCX/UCCE. Manage and support Enterprise Contact Center Infrastructure with Gateways capacity planning, business call flow, scripting IPIVR / UCCX / Finesse / CAD / CSQ / QM / WFM / SQL DB, call recording, and contact centers CUIC Reporting and Analytics. Integrate various components and AI solutions with Cisco UCCE, including Cisco CVP, Cisco Finesse, Cisco ECE solution, Cisco UCCE outbound dialer, Cisco CUIC reporting application, ICM scripting and configuration, SQL database, and networking. Ability to Manage Third party application such as Virtual Hold, Nuance Speech, Verint Recording etc Do: Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation /div

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Exchange Server Admin Experience : 3-5 Years.

Minimum of 10 years administration experience on Microsoft Window, AD, Entra ID, VMware Good hands-on experience on Windows Platform with all operating systems. Experience in Mid-range/Enterprise Servers Hardware Experience in Production Server Environment with Wintel servers. Strong Knowledge about user administration and File system management activities. Experience in OS Hardening, performance and OS tuning. Knowledge on scripting Basic knowledge on Storage and SAN switches. Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners Meeting SLA in time to fix the errors and problems. Good Knowledge of Cluster Administration. Should be able to Perform Root Cause Analysis for the incidents Should be able to do Capacity Planning Advance Knowledge on Virtualization. Active Directory & Entra ID Administrator Minimum of 10 years administration experience on Microsoft Window, AD, Entra ID, VMware Good hands-on experience on Windows Platform with all operating systems. Experience in Mid-range/Enterprise Servers Hardware Experience in Production Server Environment with Wintel servers. Strong Knowledge about user administration and File system management activities. Experience in OS Hardening, performance and OS tuning. Knowledge on scripting Basic knowledge on Storage and SAN switches. Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners Meeting SLA in time to fix the errors and problems. Good Knowledge of Cluster Administration. Should be able to Perform Root Cause Analysis for the incidents Should be able to do Capacity Planning Advance Knowledge on Virtualization.