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3.0 - 7.0 years
5 - 9 Lacs
Ahmedabad
Work from Office
Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
0.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Do ?¢ Excellent communication skills ?¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ?¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ?¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ?¢ Answer incoming calls and respond to customer??s emails in timely manner. ?¢ Manage and resolve customer complaints. ?¢ Identify and escalate issues to supervisors as and when needed. ?¢ Provide product and service information to customers. ?¢ Research required information using available resources and Offer Solution to customers. ?¢ Research, identify, and resolve customer complaints using applicable software. ?¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ?¢ Document all call information according to standard operating procedures. ?¢ Recognize, document, and alert the management team of trends in customer calls. ?¢ Create SOPs for new Issues and resolution given. ?¢ Complete call logs and reports. ? ? ? ? Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
1.0 - 5.0 years
3 - 6 Lacs
Hyderabad
Work from Office
About The Role Do ?¢ Excellent communication skills ?¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ?¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ?¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ?¢ Answer incoming calls and respond to customer??s emails in timely manner. ?¢ Manage and resolve customer complaints. ?¢ Identify and escalate issues to supervisors as and when needed. ?¢ Provide product and service information to customers. ?¢ Research required information using available resources and Offer Solution to customers. ?¢ Research, identify, and resolve customer complaints using applicable software. ?¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ?¢ Document all call information according to standard operating procedures. ?¢ Recognize, document, and alert the management team of trends in customer calls. ?¢ Create SOPs for new Issues and resolution given. ?¢ Complete call logs and reports. ? ? ? ? Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
5.0 - 7.0 years
4 - 8 Lacs
Mumbai
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. ? _x000D_ ? _x000D_ ? _x000D_ ? _x000D_ Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
5.0 - 10.0 years
10 - 20 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
- Lead Azure cloud migrations (Lift & Shift) - Azure Migrate, Terraform, Azure DevOps - Setup IaaS, VNets, NSGs, AKS, VMs - Troubleshoot infra & deployment issues - Write runbooks, manage risks & cutovers Required Candidate profile 5+ yrs in Azure cloud migrations, Azure Migrate, Terraform, AKS, and CI/CD. Strong in IaaS, networking, infra automation, stakeholder coordination, and troubleshooting migration issues.
Posted 1 week ago
0.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
High Level JD Provide day-to-day support of GLS-managed Engineering labs for equipment moves, cabling, and other lab logistics activities. May work across multiple buildings. A team-focused approach is fundamental for this position. Tasks/responsibilities include, but are not limited to: •Performing hardware moves (“Rack and Stack”) •Testbed cabling from topology diagrams •Maintaining organized, labelled cable runs to meet best practices / audit requirements. •Rack decommissioning: disconnection of SmartPDUs, power cables, removal of equipment and storing away cables neatly for repurposing. •Packaging and/or palletizing equipment to prepare for shipping. •Conforming to general housekeeping practices by removing cardboard boxes & packaging materials & palletizing unwanted equipment for disposal. •Supporting asset management and tracking processes •Coordinating work efforts within a team to manage shipping and other logistics-related tasks. •Adherence to ISO Qualification Capable of lifting heavy equipment without restrictions. Capable of standing for extended periods of time. Capable of operating a pallet jack / electrical lift safely. Ability to use a case management tool to manage requests. Strong written and verbal communications skills. Robust customer service skills. Strong team player. Works well within the team to drive projects to closure.
Posted 1 week ago
2.0 - 4.0 years
0 - 1 Lacs
Hyderabad, Bengaluru
Work from Office
Role & responsibilities Strong communication skills, oral and written . Respond to requests for technical assistance by phone, email, chat. Knowledge on Service Now ticketing tool 2-4 years of relevant experience in troubleshooting technical issues related to Desktops, laptops, mobile devices, Cisco Phones . In depth understanding of virtual computers hosted via ESX servers and experience in configuring and troubleshooting them. Understanding on Active Directory, Networking, Messaging and Hardware necessary. Advanced troubleshooting experience in Microsoft Office applications suite including Teams, O365. Experience in troubleshooting issues related to VPN, RSA SecurID, Corporate applications on Mobile devices through any MDM service. Experience in troubleshooting issues related to Cisco Phones, IP Phones, Jabber, Zoom . Incident Management knowledge, experience with Turrets will be added advantage. Flexibility to work in rotational shifts and week offs. Preferred candidate profile Long term Contract role Perks and benefits Please share matching resumes to sangala.shravan@teamlease.com
Posted 1 week ago
3.0 - 8.0 years
5 - 10 Lacs
Mumbai
Work from Office
The role is responsible for assisting with the management of escalated severity 1 and 2 issues as required. Ensuring audits and compliance requirements are reviewed and complied with Working closely with IT Security team in deploying and updating anti-virus agent infrastructure Regular and ad-hoc reporting of server infrastructure vulnerabilities Ensure all server infrastructure vulnerabilities are remediated in accordance to Link Group policies The role will form part of and collaboratively contribute to the team that is responsible for ensuring all server infrastructures complies with Link Group security policies Key Accountabilities and Main Responsibilities Strategic Focus Compliance with Link Group security policies in regards to all server infrastructures Monitoring of server infrastructure vulnerabilities through regular and ad-hoc reporting Operational Management Available to consistently work outside of normal business hours including weekends to remediate vulnerabilities across the server fleet Supporting the escalation of severity 1 and 2 issues Governance & Risk Ensure adherence to legal and regulatory requirements Support Link Group assurance programs that deliver effective risk management and compliance practices Experience & Personal Attributes Degree-educated or relevant professional qualifications are desirable but not essential 3+ Years of experience in IT with at least 2 years on a server operational capacity Advanced understanding and skills of virtualisation technologies Significant experience displaying an excellent understanding of physical and virtualised server management products Strong understanding of technical issue resolution across multiple OS platforms and core infrastructure technologies A track record in and/or proven ability to manage time, prioritise work, and multi-task workloads A track record in and/or proven ability in understanding of basic network concepts for problem resolution. Personal commitment to and visible role modelling of the organisations behaviours and values A problem solving mindset, with in depth knowledge of IT Infrastructure technology of multiple operating system platforms and configurations Must have an understanding of Windows Updates including deployment, supporting tools and troubleshooting Ability to achieve targets and deadlines with minimal supervision Experience with virtualisation management tools such as VMware and Azure. Excellent understanding of virtualisation operational components and management of operating systems in virtual environments Excellent understanding of core Microsoft infrastructure technologies including Active Directory, basic networking etc. Understanding of UNIX operating systems (Ubuntu, Oracle, Red Hat, CentOS) general administration, update processes and trouble shooting Highly Regarded: Operational knowledge of HCL BigFix patching management tool including relevance language Advanced skills in Unix platforms including Ubuntu, Oracle, Red Hat and CentOS Advanced skills in Azure or VMware virtualisation management tools Experience with CrowdStrike management portal, sensor deployment and reporting Experience with vulnerability remediation for Windows or Unix platforms Experience with Tenable.IO Nessus configuration and reporting Ability to automate processes through scripting including PowerShell, BASH, dos batch, etc. The role is responsible for assisting with the management of escalated severity 1 and 2 issues as required. Ensuring audits and compliance requirements are reviewed and complied with Working closely with IT Security team in deploying and updating anti-virus agent infrastructure Regular and ad-hoc reporting of server infrastructure vulnerabilities Ensure all server infrastructure vulnerabilities are remediated in accordance to Link Group policies The role will form part of and collaboratively contribute to the team that is responsible for ensuring all server infrastructures complies with Link Group security policies Key Accountabilities and Main Responsibilities Strategic Focus Compliance with Link Group security policies in regards to all server infrastructures Monitoring of server infrastructure vulnerabilities through regular and ad-hoc reporting Operational Management Available to consistently work outside of normal business hours including weekends to remediate vulnerabilities across the server fleet Supporting the escalation of severity 1 and 2 issues Governance & Risk Ensure adherence to legal and regulatory requirements Support Link Group assurance programs that deliver effective risk management and compliance practices Experience & Personal Attributes Degree-educated or relevant professional qualifications are desirable but not essential 3+ Years of experience in IT with at least 2 years on a server operational capacity Advanced understanding and skills of virtualisation technologies Significant experience displaying an excellent understanding of physical and virtualised server management products Strong understanding of technical issue resolution across multiple OS platforms and core infrastructure technologies A track record in and/or proven ability to manage time, prioritise work, and multi-task workloads A track record in and/or proven ability in understanding of basic network concepts for problem resolution. Personal commitment to and visible role modelling of the organisations behaviours and values A problem solving mindset, with in depth knowledge of IT Infrastructure technology of multiple operating system platforms and configurations Must have an understanding of Windows Updates including deployment, supporting tools and troubleshooting Ability to achieve targets and deadlines with minimal supervision Experience with virtualisation management tools such as VMware and Azure. Excellent understanding of virtualisation operational components and management of operating systems in virtual environments Excellent understanding of core Microsoft infrastructure technologies including Active Directory, basic networking etc. Understanding of UNIX operating systems (Ubuntu, Oracle, Red Hat, CentOS) general administration, update processes and trouble shooting Highly Regarded: Operational knowledge of HCL BigFix patching management tool including relevance language Advanced skills in Unix platforms including Ubuntu, Oracle, Red Hat and CentOS Advanced skills in Azure or VMware virtualisation management tools Experience with CrowdStrike management portal, sensor deployment and reporting Experience with vulnerability remediation for Windows or Unix platforms Experience with Tenable.IO Nessus configuration and reporting Ability to automate processes through scripting including PowerShell, BASH, dos batch, etc.
Posted 1 week ago
12.0 - 20.0 years
35 - 60 Lacs
Bengaluru
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join the innovative team at Kyndryl as a Client Technical Solutioner and unlock your potential to shape the future of technology solutions. As a key player in our organization, you will embark on an exciting journey where you get to work closely with customers, understand their unique challenges, and provide them with cutting-edge technical solutions and services. Picture yourself as a trusted advisor – collaborating directly with customers to unravel their business needs, pain points, and technical requirements. Your expertise and deep understanding of our solutions will empower you to craft tailored solutions that address their specific challenges and drive their success. Your role as a Client Technical Solutioner is pivotal in developing domain-specific solutions for our cutting-edge services and offerings. You will be at the forefront of crafting tailored domain solutions and cost cases for both simple and complex, long-term opportunities, demonstrating we meet our customers' requirements while helping them overcome their business challenges. At Kyndryl, we believe in the power of collaboration and your expertise will be essential in supporting our Technical Solutioning and Solutioning Managers during customer technology and business discussions, even at the highest levels of Business/IT Director/LOB. You will have the chance to demonstrate the value of our solutions and products, effectively communicating their business and technical benefits to decision makers and customers. In this role, you will thrive as you create innovative technical solutions that align with industry trends and exceed customer expectations. Your ability to collaborate seamlessly with internal stakeholders will enable you to gather the necessary documents and technical insights to deliver compelling bid submissions. Not only will you define winning cost models for deals, but you will also lead these deals to profitability, ensuring the ultimate success of both our customers and Kyndryl. You will play an essential role in contract negotiations, up to the point of signature, and facilitate a smooth engagement hand-over process. As the primary source of engagement management and solution design within your technical domain, you will compile, refine, and take ownership of final solution documents. Your technical expertise will shine through as you present these documents in a professional and concise manner, showcasing your mastery of the subject matter. You’ll have the opportunity to contribute to the growth and success of Kyndryl by standardizing our go-to-market pitches across various industries. By creating differentiated propositions that align with market requirements, you will position Kyndryl as a leader in the industry, opening new avenues of success for our customers and our organization. Join us as a Client Technical Solutioner at Kyndryl and unleash your potential to shape the future of technical solutions while enjoying a stimulating and rewarding career journey filled with innovation, collaboration, and growth. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others Required Skills and Experience Amazon/Azure Cloud Services : Experience and knowledge of Private Cloud environments and solutions on Vmware VCF/Vsphere, Nutanix, KVM, Openshift etc. Deep architectural and solutioning knowledge with AWS/Azure services whether IaaS, PaaS or Cloud Native services, Kubernetes and microservices. Landing zone architectures, Public Cloud Network and Security capabilities/services across AWS, GCP, Azure. AWS/Azure Architectural framework for applications, resiliency/disaster recovery, Kubernetes services and other PaaS Services for Cloud native applications etc. Kubernetes services for application modernization and microservices and containers Experience architecting solutions within Amazon Web Services (AWS), Azure, VMware & Hybrid cloud environment, AWS Outpost etc. Cloud CLI, APIs, CloudFormation templates and Management Console, Cloud Watch, Azure Monitor, Monitoring & Logging, Cloud Optimization, Cloud native Security Services Cloud Build Services, Cloud Migration (CSP to CSP, On-prem to CSP), Cloud Managed Services Competitive understanding of services from CSPs and costing Multi-Cloud Managed Services, Cloud native services for Cloud operations and management. Modern Cloud operations using AI/ML framework, AIOps, Observability and analytics. Service level agreements, Key Performance indicators for Cloud Services, Cloud managed services. Application Services on Cloud : Architect Cloud native applications on AWS/Azure cloud services, microservices, containerization on Kubernetes, DevOps and CI/CD pipelines Understanding of industry specific architectures on Cloud, Cloud native resiliency for platforms and applications SAP / Oracle ERP Services on AWS/Azure Cloud Data lake, Data Analytics, Data Management solutions on AWS/Azure Cloud, Data warehousing and Big data processing Experience with assessment, development, implementation, optimization, and documentation of a comprehensive and broad set of security technologies and processes for Cloud native apps, data protection, cryptography, key management, identity and access management (IAM), API security, Key management) within SaaS, IaaS, PaaS, and other cloud environments Review technology designs with technology architects and engineers, taking local and regional regulatory requirements into account Professional Skills Lead and Contribute to the design, development and implementation of winning technical solutions for customers to introduce and establish new technology solutions into their business and business processes. Should have experience in writing proposals, responding to RFPs, RFIs and quality client presentations. Work closely with OEMs and partners to support the development of winning solutions at optimum cost. Teaming & Collaboration with Sales and bid-management teams. Other Required Skills: Network and relationships among in the external environment among strategic partner organizations. Strong technical and analytical capabilities and understanding of complexities of large IT environments Excellent oral and written communication and presentation skills required in English. A self-starter who is customer focused with high energy level and positive disposition Ability to execute performance through self-motivation and with minimum supervision. Proven ability to initiate action, and complete challenging assignments. Ability to multi-task and exhibit a high level of enthusiasm, common sense, initiative, collaboration, and creativity. Ability to exercise authority appropriately and effectively. Basic Qualifications: Formal College Level education with Major in Engineering. and proven experience of solution design in Multi Cloud Services & Hybrid Cloud Services. Advanced/Professional/Expert certifications from AWS/Azure/GCP etc. Desirable experience of 8-10 years with proven skills and capabilities and experience for 5-6 years on Cloud Services Knowledge of Processes like Technical Assurance/Delivery Assurance, Quality Assurance, Costing, etc. will be an added advantage. Prior experience of working in a matrix organization Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 1 week ago
5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
About Company: GSPANN is a US California Bay Area-based consulting services provider focused on implementations in Enterprise Content Management, Business Intelligence & Mobile Solution initiatives. More than 90% of our current clientele are FORTUNE 1000 organizations. We specialize in strategy, architecture, delivery and support of solutions in the ECM, BI and Mobility space Position: Infrastructure Support Manager Experience: 10 Yrs - 15 Yrs Job Location: Hyderabad/ Gurgaon Job Summary: We are seeking a highly skilled and experienced Manager, Infrastructure Support to oversee our IT infrastructure operations. The ideal candidate will have a strong background in Windows Administration, VMWare, endpoint administration, Mobile Device Management (MDM), software management, SolarWinds, people management, and governance. Key Responsibilities: Windows Administration: Manage and maintain Windows servers and workstations, ensuring optimal performance and security. VMWare Knowledge: Oversee the virtualization environment, including installation, configuration, and maintenance of VMWare infrastructure. Endpoint Administration: Ensure all endpoints (desktops, laptops, mobile devices) are properly configured, secured, and maintained. MDM Management: Implement and manage Mobile Device Management solutions to secure and control mobile devices within the organization. Software Management: Oversee the deployment, configuration, and management of software applications across the organization. SolarWinds: Utilize SolarWinds for network monitoring, performance tuning, and troubleshooting. People Management: Lead and mentor a team of IT professionals, providing guidance, training, and performance evaluations. Governance: Ensure compliance with IT policies, procedures, and regulatory requirements. Develop and enforce governance frameworks to maintain IT standards. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 5 years of experience in IT infrastructure management. Strong knowledge of Windows Server, VMWare, endpoint administration, and MDM solutions. Experience with SolarWinds or similar network monitoring tools. Proven leadership and people management skills. Excellent problem-solving and communication skills. Ability to work in a fast-paced, dynamic environment. Preferred Skills: Certifications such as MCSE, VCP, or similar. Experience with cloud platforms (e.g., AWS, Azure). Knowledge of ITIL or other IT service management frameworks. Why choose GSPANN “We GSPANNians” are at the heart of the technology that we pioneer. We do not service our customers, we co-create. With the passion to explore solutions to the most challenging business problems, we support and mentor the technologist in everyone who is a part of our team. This translates into innovations that are path-breaking and inspirational for the marquee clients, we co-create a digital future with. GSPANN is a work environment where you are constantly encouraged to sharpen your abilities and shape your growth path, We support you to become the best version of yourself by feeding your curiosity, providing a nurturing environment, and giving ample opportunities to take ownership, experiment, learn and succeed. We’re a close-knit family of more than 1400 people that supports one another and celebrates successes, big or small. We work together, socialize together, and actively serve the communities we live in. We invite you to carry forward the baton of innovation in technology with us. At GSPANN, we do not service. We Co-create. Discover your inner technologist - Explore and expand the boundaries of tech innovation without the fear of failure. Accelerate your learning - Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace Feel included - At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU Inspire and Be Inspired - When you work with the experts, you raise your game. At GSPANN, you’re in the company of marquee clients and extremely talented colleagues Enjoy Life - We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family Give Back - Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors We invite you to carry forward the baton of innovation in technology with us. Let’s Co-create. Show more Show less
Posted 1 week ago
12.0 - 15.0 years
40 - 50 Lacs
Pune
Work from Office
JD Customarily has at least 12-15 years of customer facing project management or client engagement experience Customarily has at least 10-12 years of technical experience Customarily has at least 5 years of position specific experience Previous supervisory experience within an MSP Experience within a service provider service model and leverage multi-tenant toolsets for ongoing deployment and administration frameworks Experience installing and configuring various operating systems including Microsoft Window Server, and Linux/UNIX, preferred Cross-platform experience and the expertise to identify and resolve integration issues including system level and integration level testing preferred Experience supporting vendors like Nimble, EMC, Dell, HP, VMware, Fortinet, Meraki, etc. preferred Experience with VPN technologies, configuration and troubleshooting preferred Network design experience, including procurement and implementation of network equipment preferred Expert level experience with automated testing products, including how to set up automated testing, how to script automated tests, how to create automated regression test suites, and how to troubleshoot automated testing issues preferred Lead day-day operations of Deployment team including coaching, conducting 1-1 and staff meetings, facilitating communication to drive resolution in a transparent and constructive manner. Establishing departmental goals and objectives, monitoring for compliance. Manage Synoptek s deployment activities for all products and services. Drive to completion deployment activities enabling revenue generation of deployed product or service Work collaboratively with other Synoptek departments and team members to meet organization objectives and produce exceptional results Help define, implement, and motivate the use of processes between deployment and support team as it relates to handing off of completed deployments to the support team Assist with professional services projects related to servers builds, storage implementation, network implementations, and migrations Coordinate with project team on short or long-term projects that require accurate planning and scheduling of your time to meet customer commitment dates Preferred Qualifications Excellent written, verbal and presentation communication Excellent customer service Innovative and analytical problem solving Entrepreneurial and forward thinking Experience supporting clients and executives
Posted 1 week ago
3.0 - 7.0 years
4 - 8 Lacs
Pune
Work from Office
Number of Positions : 1 Knowledge of virtualization platforms and associated technologies including (but not limited to) the fullVMware stack (ESXi, vCenter, vSAN, NSX, and the vRealize Suite) Should have good hands-on experience on designing & solution & implementing V sphere, V center, VRA,VRO, VCS & VROPs Should have good hands-on experience in Cloud Builder Understanding of configuration management and software defined data center (SDDC) infrastructure Must have good understanding of Cloud platforms viz AWS, Azure etc. and ability to design and deliver solutions around it Knowledge of embedded solutions on AWS, Azure etc. (For example VMC on AWS, VMware Horizon on Azureetc) Ability to develop/build IT solutions to meet business requirements Ability to implement & troubleshoot Documentation, organization, and time management skills Take initiative to improve processes, procedures, skills, and technical knowledge Excellent communication & presentation skills
Posted 1 week ago
3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Us Power Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs. With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India. Our Passionate teams across business functions work in tandem with our Industry leading Technology partners to deliver hassle-free technology upgrades projects with time bound SLA’s. We are seeking a dedicated and technically proficient Server System Administrator to join our IT operations team in Mumbai . The ideal candidate will have 1–3 years of hands-on experience in system administration and a solid understanding of VMware virtualization technologies. This role involves managing virtual infrastructure, supporting server and network operations, and delivering L1/L2 technical support across various systems. If you have a problem-solving mindset, hands-on experience with VMware tools, and are eager to work in a dynamic technology environment, we’d love to hear from you. Requirements KEY RESPONSIBILITIES: Monitor and manage daily health checks for servers, network devices, and storage systems. Provide L1 and L2 technical support—resolving issues related to user access, system performance, and basic configurations. Administer and troubleshoot VMware environments (virtual machines, ESXi hosts, vCenter). Configure and maintain VXL devices and Thin Clients across departments. Assist in managing Cisco switches and routers, including basic setup and troubleshooting. Coordinate with senior IT staff for escalations and more complex system/network issues. Ensure proper documentation of incidents, solutions, and system configurations. Participate in routine backups, patch management, and disaster recovery drills. Desired Skills & Experience 1–3 years of experience in IT support or system administration. Solid understanding of virtualization (especially VMware products). VMware VCA/VCP or Cisco CCNA (SimpliVity / Nutanix), Exposure to ITIL practices Familiarity with Thin Client infrastructure and VXL systems. Working knowledge of Cisco hardware and basic networking concepts (IP addressing, VLANs, etc.). Comfortable with Windows Server environments and basic Active Directory functions. Excellent troubleshooting abilities and clear communication skills. Preferred Qualifications Certifications such as VMware VCA/VCP or Cisco CCNA are highly desirable. Exposure to ITIL practices is a plus. Benefits Health insurance coverage for self, spouse, and kids Long-term benefit savings plan with employer matching contributions. Opportunities for professional development and advancement within the organization. Show more Show less
Posted 1 week ago
7.0 - 10.0 years
11 - 15 Lacs
Pune, Bengaluru
Work from Office
1. Design, architect, and build AWS (or/and other cloud providers - Azure, GCP) infrastructure to meet business requirements by selecting appropriate services and resources for optimal performance and cost-efficiency. 2. Create and maintain Infrastructure as Code (IaC) via Pulumi (or Terraform) 3. Create and maintain Golden Base Image using Packer 4. Demonstrated experience in containerized workloads and deployment strategies 5. Create and maintain Kubernetes environment (multi-cluster management) 6. Monitor and maintain existing infrastructure 7. Familiarity with CI/CD pipelines and their optimization 8. Provide technical support for AWS-related and tooling issues 9. Work closely with Security, Compliance and Legal Teams to ensure our systems are secure and compliant 10. Ownership of performance and observability pipeline for infrastructure
Posted 1 week ago
4.0 - 9.0 years
6 - 10 Lacs
Indore, Pune, Ahmedabad
Work from Office
Work location-Pune, Ahmedabad, Indore Responsibilities Execution and refinement of cloud infrastructure automation strategy, architecture, and standards. This includes driving best practices and continuous improvement activities for the Intelligent Automation (IA) program with the following goals: Enable Hyper automation Architecture, integrating multiple Intelligent Automation capabilities, such asRPA, NLP, OCR, Process Mining, Task Mining, and Conversational AI Reduce time for cloud infrastructure service provisioning Raise user satisfaction with self-service functions Improve service uptime due to automation of manual, error-prone, changes Minimize hand offs between different teams which otherwise would be manual Maximize developer and app-owner flexibility in consuming cloud services. Maximize re-use and maintainability of automation assets Evaluate Intelligent Automation adjacent technologies, providing input to the Intelligent Automation program roadmap Coordinate the identification of automation opportunities, define approaches and solution architecture Lead efforts to codify, deploy and operate assets for prioritized automation projects. Primary Automation Focus Areas: Cloud Management IT Process Automation Server Life Cycle Automation Continuous Configuration Automation Application Release Automation Continuous Integration and Deployment Storage Automation Network Automation Hardware Provisioning Automation Experience and Skills: Demonstrated experience in leading technology projects preferredDemonstrated ability for rapid understanding of business strategies, and their implications for IT strategyExcellent Oral and Written communication skillsAbility to handle a large volume of multi-faceted activities in a quality mannerConsistent track record of building and maintaining relationships with various leadership levels both internal and external to the IT organizationProven track record of working in a strategic advisory role to senior IT and business leadersExperience in defining IT strategy, standards, and architecture particularly with automation, public cloud services and IT infrastructureBackground in architecting and designing complex customer solutions in a rapidly evolving technology domain4+ years of experience as a solutions architect, enterprise architect, or in an architect consulting delivery role with a solution sales mentality2+ years focused on cloud environments and their supporting infrastructuresDemonstrated ability to work with distributed cross-functional teams to achieve success on behalf of customersAutomation and integration technologiesTooling such as Jenkins, Terraform, Ansible/Tower, Puppet/Chef, vRA/vRO, other orche strators, configuration management frameworks, etc.Development languages JavaScript, Python, Bash, Java, etc.API development, JSON, micro-service architecture, API Gateways, SOA frameworks, ESBs, ETL pipe-lines, etcIT infrastructureAWS, Azure, Kubernetes, OpenStack, OpenShift, VMware vRealize SuiteSoftware defined networking, storage systems architecture, virtualization, containers, serverless technologies, big-data and ML platformsFamiliarity with UiPath and MSFT Power PlatformFamiliarity with security fundamentals at the infrastructure, including cloud and hypervisor, and operating system level
Posted 1 week ago
4.0 - 7.0 years
6 - 10 Lacs
Vijayawada, Visakhapatnam, Guntur
Work from Office
At Trane TechnologiesTM and through our businesses including Traneand Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge whats possible for a sustainable world We are a team that dares to look at the world's challenges and see impactful possibilities We believe in a better future when we uplift others and enable our people to thrive at work and at home We boldly go Job Summary Commissioning of chillers and HVAC system Repairing of all type of HVAC equipment Customer follow-ups and meetings according to schedule Team management & coordination with Service coordinator for their moments and for any requirements like parts etc- Weekly meeting with Team about concerns like safety, site audits & backlogs Update to service Manager & coordinator for the monthly plan Job Responsibilities Responsible for Commissioning & service of Chillers, HVAC Attending and handling of all models of chillers and Low side equipment complaints as per ASM instructions and Company guidelines Carrying out the timely PPM for chiller as per Company SOP RCA for failures and sharing with Quality team & FFL Ensuring of following of EHS as per Trane guidelines Handling of all customer service requirements Generating of Leads Ensuring of Quality job execution and smooth & timely completion of given service tasks Providing daily report to office & ASM Sharing of Service reports to Deployer with parts requirement Holding DL of 4-wheeler/2 Wheeler Ensuring all the safety and vehicle audit requirements followed and honoured Service Technicians Should have a practical hand-on experience on chillers Installation, Warranty and AMC services Service Technicians should have operational user experience about MS office, Internet, Mail etc- Qualification Minimum Graduation/Diploma/ITI in mechanical / R&AC/Electrical/Electronics Experience --10+ years on site & working on chillers Good Technical Knowledge of Chillers We offer competitive compensation and comprehensive benefits and programs We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status Show more Show less
Posted 1 week ago
4.0 - 8.0 years
12 - 17 Lacs
Bengaluru
Work from Office
As a Senior Consultant, you will deliver professional consulting services to Flexera Softwares clients and partners, with a primary focus on software asset management (SAM), licensing analysis, and the building and optimization of software license positions. A key part of this role involves hands-on work with Flexera s ITAM solutions primarily Flexera One and FlexNet Manager Suite including configuration, troubleshooting, and tailoring the tools to customer needs. you'll also guide customers in best practices, deliver training, and help drive success through deep Flexera platform expertise. Required Skills: Strong experience in Software Asset Management (SAM) and licensing, including entitlement baselining and Effective License Position (ELP) creation within the Flexera solution set Expertise in interpreting license agreements, entitlements, EULAs, and vendor-specific use rights Ability to analyze and normalize large sets of complex data Consulting experience working directly with enterprise customers Knowledge of SAM and ITAM process frameworks and best practices Ability to lead customer meetings, trainings, and workshops with clear and professional communication Ability to work across multiple concurrent projects while maintaining quality and timeliness Experience managing project scope, identifying and resolving issues proactively Ability to assemble and deliver technical and executive-level presentations on completed license positions Thorough understanding of various vendor license models (eg, Microsoft, IBM, Oracle, SAP, Adobe, VMware) Knowledge of software deployment, device inventory, and asset management data sources Self-starter capable of driving engagements with minimal oversight Preferred Skills: Hands-on experience with Flexera One ITAM, FlexNet Manager Suite (FNMS), or similar SAM tools Familiarity with publisher entitlement reports and audit documentation Experience delivering consulting or professional services in a billable model Experience delivering remote and in-person technical training sessions Exposure to software audits, vendor negotiations, or license compliance initiatives Basic project management capabilities including scheduling, note taking and scope awareness Ability to work independently and remotely using collaboration tools
Posted 1 week ago
1.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
A QA resource who will perform the following: * Automate existing manual test cases into the existing Python automation framework * Troubleshoot and fix if any automation failures in the automation setup * Triage and Rehab failures in the customer storage ecosystem * Communicate with the internal and customer team on everyday status effectively Skills: * Good experience in Python automation * Basic hands-on in Storage(SAN) * Debugging and Troubleshooting Storage systems * Hands-on experience in Linux * Nice to have skills in VMWare/virtualization * Strong Debugging and Communication skills
Posted 1 week ago
3.0 - 6.0 years
9 - 13 Lacs
Mumbai, Hyderabad
Work from Office
As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. As the world s leading provider of intelligent information, we want your unique perspective to create the solutions that advance our business and your career. As part of the ongoing support and enhancements to our Employee Technology Services (ETS) we're looking for VDI Technical Lead to support Thomson Reuters Virtual Desktop Infrastructure. In this opportunity as L3 Support Engineer, Employee Technology Services, you will: As a MDM Support Engineer - ETS, you should possess a diverse skill set that combines technical expertise, business acumen, and strong interpersonal skills. Stay current with industry trends and advancements in mobile technology and MDM solutions. Participate in the evaluation and implementation of new MDM technologies and tools. About You: Candidate should have minimum 3 to 6 Years. Preferred hands-on experience with In-Tu.ne and JAMF. Some of the critical skills for this role include: bachelors degree in information technology, Computer Science, or related field. Experience in technical support or IT roles, with a focus on mobile device management and support. Proficiency in MDM solutions such as MobileIron, VMware AirWatch, Microsoft Intune, or JAMF. Strong knowledge of mobile device platforms (iOS, Android), their operating systems, and associated applications. Excellent problem-solving skills and the ability to diagnose and resolve technical issues. Effective communication skills and the ability to assist end users with varying technical backgrounds. Familiarity with mobile device security best practices and compliance regulations. Basic scripting skills (eg, PowerShell, Bash) for automation and troubleshooting tasks. Experience with remote troubleshooting and support tools. Relevant certifications such as MobileIron Certified Professional (MICP) or CompTIA Mobility+ are a plus. What s in it For You Hybrid Work Model: we've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial we'llbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Posted 1 week ago
10.0 - 15.0 years
37 - 45 Lacs
Bengaluru
Work from Office
Working for a team that deals primarily in various storage area network protocols such as Fiber Channel and Ethernet. On the initiator side, the team will be responsible for Linux initiator behavior attached to Flasharray. Focus is on NVME (ROCE, FC, TCP/IP) but also includes FC-SCSI (FCP) and iSCSI interfaces. This includes software development/fixes for Linux initiator stack, debugging initiator problems, and creating compatibility documents for Purity. For VMWare, focus is on debugging issues with VMWare as an initiator, and creating compatibility documentation. For FibreChannel and NIC Drivers, focus is responsibility for FC-SCSI driver stack for storage side and responsibility for NIC drivers on networking side. This includes responsibility for related code, utilities, enhancements supporting RAS, as we'll as debugging failures found internally and in the field. Maintain Linux kernels for internal testing Documenting supported configurations for customers Responsibility for evaluating Linux initiator behavior and optimizing for Pure Storage Flasharray. This includes correctness as we'll as optimizing for performances. Will contribute bug fixes and enhancements to Linux upstream. Analyze and debug difficult Linux bugs to optimize Flasharray attachment. Responsible for maintaining Purity s Fibre Channel SCSI (FCP) target driver. Maintenance includes driver updates for enhancements, bugs fixes and new hardware. Resolve difficult Fibre Channel bugs found internally or externally and enhancing the resilience of Pure s FC stack. This includes projects around multipathing and link health. Responsible for maintaining NIC drivers on Pure s storage systems. Dealing with middle ware C++ modules Role Description Team lead for a group of engineers with responsibility for Linux and VMWare initiator stack behavior as we'll as Fibre Channel and NIC drivers on Pure storage array. Required skills Strong experience writing device drivers and/or kernel development for Linux/Unix. Prefer experience in storage and/or networking drivers Minimum 5 years of development experience, but expect that typically candidates would have 10+ years experience. Experience designing and implementing significant components in storage protocol stacks and storage systems. Experience with storage protocols: either SCSI (FC-SCSI or iSCSI/FCP) and/or NVME Fabrics (NVME/ROCE, NVME/TCP or NVME/FC) will be an advantage. Experience leading other engineers technically. Should be able to mentor more junior engineers and lead other engineers in an overall project. Should demonstrate on time delivery with high quality. Experience with performance analysis/optimization for storage systems or protocols Should have VMWare experience, with understanding of their initiator stack. Experience writing Linux storage device drivers, including some sets of Fibre Channel, NVME, ROCE, block and multipath modules. Experience debugging difficult storage attach issues. Experience with software development using C and C++, along with Python Experience upstreaming Linux code is preferred Should have experience developing test automation Experience analyzing and optimizing storage performance Experience writing storage or networking device drivers, preferred in Linux/Unix environment Demonstrated experience debugging difficult protocol/kernel/system issues Experience with network protocols, including TCP/IP Preferred skills Comprehensive understanding of TCP/IP networking stack Experience contributing to Linux upstream Experience in creating automated testing WHAT YOU CAN EXPECT FROM US: Pure Innovation : We celebrate those who think critically, like a challenge and aspire to be trailblazers. Pure Growth : We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortunes Best Large Workplaces in the Bay Area , Fortunes Best Workplaces for Millennials and certified as a Great Place to Work ! Pure Team : We build each other up and set aside ego for the greater good.
Posted 1 week ago
5.0 - 6.0 years
12 - 13 Lacs
Pune
Work from Office
Manage all installed systems and infrastructure, including installation, configuration, testing, and maintenance of Linux-based operating systems. Troubleshoot, tune, upgrade, and monitor RedHat and CentOS systems, ensuring system health and performance. Perform OS upgrades for RedHat and CentOS platforms. Mitigate vulnerabilities related to the Linux OS within defined timeframes. Manage user accounts, create, delete, and modify user permissions, and configure/manage LVM, Apache, Samba, and NFS. Ensure system hardening and compliance with CIS standards. Provide support during IT audits and deliver required evidence to auditors. Enforce operating system policies to ensure security, integrity, and efficiency of system resources, applications, and operations. Support datacenter activities, including hardware break-fix coordination with OEM vendors. Address IT operations tickets and incidents in compliance with defined SLAs. Qualifications and Requirements: Certifications: Red Hat Certified Engineer (RHCE) required. AWS certification is a plus. ITIL certification preferred. Technical Skills: Proven working experience as a Linux Administrator in a large-scale environment. Experience with RedHat and CentOS platforms. Proficiency in managing LVM, Apache, Samba, and NFS. Strong understanding of security hardening techniques (CIS standards). Basic scripting knowledge (eg, Bash, Python). Experience: 5-6 years of experience in Linux system administration, supporting large and complex environments. Hands-on experience with OS patching, upgrades, and vulnerability management. Experience with cloud platforms such as AWS. Familiarity with Virtualization Platform such as VMware. Education: bachelors degree in IT, Computer Science, Computer Engineering, or a related field. Other Skills: Excellent communication and interpersonal skills. Strong problem-solving abilities. Familiarity with ITIL processes such as Incident, Change, and Problem Management. Additional Information: The role requires flexibility to work in 24x7 shifts. The candidate must be able to support datacenter operations and address hardware break-fix issues
Posted 1 week ago
9.0 - 12.0 years
10 - 11 Lacs
Mumbai
Work from Office
Required Skills Technology | Operating System|Working knowledge on Virtualization technology like Hyper-V, VMware, commissioning of new guests Technology | Operating System|Maintain RAID and involve in mirroring and migration activities Technology | Operating System|Knowledge of different storage protocols such as ISCSI, FC, SCSI, CIFS, NFS etc Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | MCSE / VCP / AZ-104 Delivery Skills: 1. Troubleshooting and Management: WSUS, AV, DNS, related troubleshooting, GP Templates Creation, Adding or Removing of SPNS (Security Principle Names) OS Management - Windows server re-installation. Adding/Decommissioning domain, creating scripts for daily/weekly tasksy, OS Booting issues, Configuring page file for memory dump file collection, Turning and tweaking OS to get optimal performance 2. Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. IIS Server changes, NLB Configuration, SSL Configuration and Management, Providing access to the sites, IIS Troubleshooting 3.Triage: Generally the L3 is the final level of escalation for all WintelandVMWare related issues. Howe'ver in the event of an un-resolved incident which is taking longer than expected, the L3 eningeer is required to co-ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve any product related issues or software bugs 4. Process Compliance: - Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them - Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues - Gather information from vendor, customer, analysis from the troubleshooting or investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined) - Ensure tickets are closed post user or customer communication, - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process
Posted 1 week ago
3.0 - 5.0 years
12 - 13 Lacs
Bengaluru
Work from Office
Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals & Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process
Posted 1 week ago
5.0 - 8.0 years
13 - 18 Lacs
Bengaluru
Work from Office
In this role, you will oversee the testing and validation of our cutting-edge 4G/5G network solutions. To perform this role, you should have a strong background in system testing, test automation, and end-to-end product validation. This role requires strong technical leadership and the ability to collaborate across multiple teams to deliver high-quality network products. Develop comprehensive test strategies, plans, and frameworks for system-level testing. Define test coverage, test cases, and acceptance criteria to ensure product quality. Lead the execution of functional, performance, and scalability tests for 4G/5G core network solutions. Develop and maintain automated test scripts to enhance test efficiency and coverage. Identify, analyze, and track defects to ensure timely resolution. You have: Bachelor's or master's degree in computer science, Software Engineering, or a related field. 5-8years of experience in Performance, System test experience in Functional and serviceability areas. Good knowledge in IMS, VoLTE, SIP, DIAMETER, 4G/5G core technologies. Good experience in Linux, Kubernetes, VMWare, OpenStack. Working experience with Automation like Robot Framework, cloud-native, micro services and containers architecture. It would be nice if you also had: Prior experience in interfacing with customers & customer teams is an added advantage. Should have worked on the toolsets like Jira, Jenkins or Bamboo. Experience in Redhat-OCP. Able to bring in innovative practices for chaotic programmable tests like Chaos Monkey, Chaos Mesh, Janitor Monkey etc. Independently work within broad guidelines and uses best practices and knowledge of internal or external business issues. Work with substantial discretion and uses specialist knowledge, analytical skills, judgment and broad conceptual and practical experience to solve complex problems and to contribute to process improvements. Transfer concepts for professional direction of own organizational unit into actionable measures. May lead small projects with limited risks and resource requirements. Analyse, design, develop and test products/services/improvements/bug resolutions for integrated hardware / software systems as per customers' requirements. Resolve customer trouble tickets. Diagnoses complex problems/issues (EG hardware, software, combination) and provides resolution or recommend corrective actions. Develop SW / HW build-controlled productions releases (EG main and update releases, service packages, maintenance updates, and customer design engineering). Retain technical and design knowledge for assigned products and technologies and provides training to the lower support teams (Tier 2 and Tier 3).
Posted 1 week ago
4.0 - 6.0 years
12 - 17 Lacs
Bengaluru
Work from Office
As a Technical Lead, you will drive product and service improvements by solving complex challenges and designing, developing, and testing software solutions. You will manage customer requirements, troubleshoot issues, and ensure high-quality deliverables. Leading small teams, you will mentor engineers, optimize workflows, and contribute to process evolution, while overseeing deployments, security, and automation using shell scripting, Python, Ansible, and system administration. This role offers the opportunity to lead innovation and shape the organization's technical direction. You have: Bachelors degree in Engineering with 4 to 6 years of relevant work experience. Retain technical and design knowledge for assigned products and technologies, providing training to lower support teams (Tier 2 and Tier 3). Apply and maintain quality standards, participating in process and tool evolutions and improvements. Apply the SW Care process (especially emergency case handling), contributing to the fastest problem restoration. Proficiency in Shell scripting, Python, Perl, Ansible, RHEL/VMware system configuration, deployment, maintenance, and administration. It would be nice if you also had: Experience building Docker containers and networking. Kubernetes administration experience. Cloud deployment knowledge. Leverages in-depth business knowledge to achieve objectives and integrate relevant areas. Solves complex problems using advanced analytical skills and fresh perspectives. Leads projects or small teams, managing resources and work allocation. Designs, develops, and tests hardware/software systems based on customer requirements. Resolves customer trouble tickets, diagnosing and recommending solutions. Develops controlled software releases, including updates and service packages. Defines software evolution through documentation, change control, and notifications. Manages software release processes and ensures alignment with customer and supplier needs.
Posted 1 week ago
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VMware, a global leader in cloud infrastructure and digital workspace technology, has a strong presence in the Indian job market. With the increasing adoption of virtualization and cloud computing technologies, the demand for skilled VMware professionals in India is on the rise.
The average salary range for VMware professionals in India varies based on experience levels: - Entry-level: INR 3-6 lakhs per annum - Mid-level: INR 6-12 lakhs per annum - Experienced: INR 12-20 lakhs per annum
In the VMware job market in India, a typical career path may include progression from roles such as: - Junior VMware Administrator - VMware Engineer - VMware Architect - VMware Consultant - VMware Solutions Architect
In addition to VMware expertise, professionals in this field are often expected to have skills in: - Virtualization technologies (e.g., Hyper-V, KVM) - Cloud computing platforms (e.g., AWS, Azure) - Networking and security fundamentals - Scripting languages (e.g., PowerShell, Python) - IT infrastructure management
As you explore VMware job opportunities in India, make sure to enhance your skills, prepare thoroughly for interviews, and showcase your passion for virtualization technologies. With the right attitude and expertise, you can excel in the dynamic world of VMware careers. Good luck in your job search!
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