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10.0 - 15.0 years
35 - 40 Lacs
Gurugram
Work from Office
. . . We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. The Senior Project Manager is responsible for the management of assigned technical projects. The duties include facilitating coaching and mentoring the junior project management staff. The Project Manager executes day-to-day management of assigned project segments. In addition, the Project Manager manages the group of projects as a whole, providing a single point of knowledge and control for the aggregate effort. Key Responsibilities Plan and coordinate all aspects of technical projects from initiation through delivery. Ensure service delivery success and customer satisfaction through effective project management. Manage project initiation activities, which include the identification of contractual obligations, client needs and goals, existing situations, and necessary contacts. Gain access to existing information as needed. Develop, define and execute project plans, project scope, activities, schedules, budgets and deliverables. Identify needed resources for projects while defining and assigning major project roles. Coordinate activities and tasks among project team members, other internal departments, and client or vendor/subcontractor organizations as needed to meet project goals, and ensure project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope. Assign and monitor the work of the project team, providing technical and analytical support and direction. Interface with clients on technical matters as needed. Manage project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope, and quality) are achieved. Assist with problem resolution or risk mitigation as needed. Manage the integration of vendor/subcontractor tasks as well as track and review vendor/subcontractor deliverables, if appropriate for the project. Serve as liaison between technical and non-technical teams and vendor/subcontractor organizations to ensure all project targets and requirements are met. Conduct project closure activities to formalize and communicate the project acceptance, handover documentation, and ongoing activities. This includes completing a post-implementation review to identify areas of improvement. Directly oversee employees assigned to the project. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Identify project management coordination process gaps or areas for improvement. Recommends and implements solutions. Utilize Ahead systems (PSA, etc.) to maintain updated project information. Assist in presales efforts including OA, SOWs, and customer presentations. Develop customer relationships and aid in identifying additional sales opportunities. Skills Required Bachelor s degree or equivalent would be required Professional certifications like PMP (Project Management Professional) or PgMP (Program Management Professional) preferred. Minimum of 10 years of experience in project management, with a focus on leading and delivering complex projects or programs. Strong technical knowledge in VMware Cloud Foundation etc. Strong ability to independently manage medium to high risk, high complexity, and high client visibility projects. Must have a strategic mindset and be able to align projects or programs with organizational goals. Excellent analytical, problem-solving, team, conflict management, and time management skills. Strong communication & leadership skills. Possess advanced skills in the use of project management software. Demonstrate ability to manage project budgets and timelines. Must be adept with the use of negotiation techniques to reach an agreement when there are widely differing viewpoints. Effectively facilitate interaction with executive-level clients. Should be able to identify, assess, and mitigate risks effectively. Why AHEAD: . . - 401(k) - Paid company holidays - Paid time off .
Posted 1 week ago
6.0 - 10.0 years
20 - 25 Lacs
Gurugram
Work from Office
Openstack Platform Administrator SUMMARY: Openstack/Linux administrator with 6-10 years of experience in Openstack, cloud computing, Virtualization, Linux System Administration and Configuration Management. Experience in managing multiple private clouds for enterprises on Bare metal, Virtual Machines and Containers to address different project needs. Experience in Openstack components Neutron, Nova, Cinder, Horizon, Ceilometer, Heat, Glance and Swift. Expertise in upgrading Openstack releases from previous to latest stable version. Experience in deploying Cloud both automatically using Triple-O, Openstack Ansible and manual deployment. Experience in verifying Openstack environment in Docker Containers for Sanity tests before upgrading production environment. Experience in DevOps process using Jenkins, Ansible for On Demand Openstack deployment. Experience in creating/managing multiple tenants in a cloud, creating quotas, triggering alarms when certain thresholds are reached, creating network and creating/customizing heat templates. Expertise in troubleshooting Openstack issues from fault detection, fault isolation and resolving key issues. Experience using Tempest and Rally for functionality and performance testing; trigged those test cases from Jenkins . Knowledge on AWS architecture. Solid foundation on Python and shell scripting languages. Solid knowledge in object Python and C++ object oriented programming (OOP) concepts. Experienced in supporting large - scale multi-tenant infrastructure level services. Experience in supporting private cloud environments housing multiple tenants in multiple networks. Experience in managing cloud software deployments, with a focus on continuous integration and deployment using GitHub, Jenkins, and Maven. Administration of Production, Development and Test environment's carrying Windows, Ubuntu, Red Hat Linux and Centos Experience installing, configuring and managing Linux based systems and applications via automation and configuration management tools such as Chef , Salt and Ansible. Experience in implementation and maintenance on Apache Tomcat, MySQL and JBoss web service environment. TECHNICAL SKILLS: Cloud Computing: Openstack, VMWare, AWS, Containers(Docker) Operating Systems: UNIX, Redhat Enterprise Linux, CentOS, Ubuntu, Windows Databases: Oracle, MYSQL, MongoDB and PgSql Programming Languages: Shell scripting(BASH), Python, Go SCM Tools: GIT, ArgoCD CI Tools: Jenkins Monitoring & Automation Tools: Zabbix , Prometheus, Grafana, Kibana, Puppet, Terraform, Ansible Virtualization: VMWare ESXi, KVM Certification: RHEL , OSP , Cloud Admins
Posted 1 week ago
5.0 - 10.0 years
7 - 11 Lacs
Pune
Work from Office
We are looking for a Network Administrator III to be primarily based onsite at the Global Technology Centre in Pune India to be responsible for implementation, configuration, and support of internal and/or external networks and its infrastructure (i-e routers, switches, firewalls, etc-)- You will work closely with the Info-Security Team and Systems Administrators with the overall performance and availability of our Global Network (24x7) and provide support and guidance with all Network related infrastructure issues- In addition you will also work closely with our Systems Administration and Applications Teams relating to Cloud based Network configuration and strategy- Essential Functions/Responsibilities: Requires 5-10 years related professional IT experience supporting an enterprise network Must have knowledge of networking, systems installation and maintenance Must possess communication skills to exchange information and resolve problems with clients/users/vendors Experience with Cisco routers and switches Experience with Loadbalancers- Preferably Forti-ADC Experience with Cisco/Meraki wireless access points, wireless controllers and management Microsoft Azure Cloud Experience Experience with Fortigate firewalls and products- Experience with Azure networking and cloud related infrastructure Thorough knowledge of routing protocols and application delivery- Experience with fibre channel is a plus, but not essential CCNA/CCNP/Azure certifications are a plus, but not essential Initiative and follow through Ability to work independently Strong Interpersonal Skills Required Education/Experience : Adaptability to work in a fast-paced and constantly changing environment- Knowledge and hands on experience with next generation firewalls, SSL and IPSec VPN, intrusion detection systems and two factor authentication- On-call support as required- Self-motivated and directed Strong analytical and problem-solving abilities Experience and judgment to plan and accomplish goals- Familiar with a variety of the fields concepts, practices, and procedures- Strong attention to detail and follow up Preferred Education/Experience : Degree in Computer Engineering or related field (Preferred) Certification related to Microsoft Azure cloud infrastructure (Preferred) CCNA Certified (Preferred) 10 Years IT Related Experience Required Special Skills or Competencies : Include special skills required to complete the responsibilities- Microsoft Azure cloud environment Infoblox Fortinet related products Splunk related products iBoss Cisco Network Switches and Routers Cisco ISE, TACACS Cisco Meraki Network LoadBalancers, Forti-ADC Preferred but not essential- Preferred Special Skills or Competencies : Solarwinds & Logic Monitor, Cisco Thousand Eyes related products Cisco ISRs, ASR and SD-WAN VMware related products Microsoft Entra related products Microsoft Active Directory, Domain Controllers- Automation Tools such as Ansible / Teraform- Work Environment : The Network Administrator III will generally be office based at the Global Technology Centre Pune India, but working from home is also acceptable- There may be a requirement to travel internationally and work at our Data Centers or corporate offices- Physical Demands : The Network Administrator III will be required to attend any of our Data Centres when required which may involve international travel- The role will also require some lifting of Network Hardware and installing into Racks when required- Travel : The Network Administrator III will be required to travel to any of our Data Centers, Offices or other locations when required, which would sometimes mean international travel-
Posted 1 week ago
1.0 - 5.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Serve as the first point of contact for onsite IT support within the Hyderabad location- Address and resolve hardware issues on end-user devices (laptops, desktops, monitors, docking stations, etc-)- Provide hands-on support for users operating in a Virtual Desktop Infrastructure (VDI) setup- Install, troubleshoot, and maintain locked-down laptops with standardized build images - Handle local site-level IT support tickets assigned from the central Service Desk - Perform Layer-1 network troubleshooting , such as cable testing, patching, and basic connectivity checks- Escalate unresolved issues to L2/L3 support as needed while ensuring proper documentation- Follow established ITIL processes and ensure timely ticket closure- Maintain IT asset inventory and assist in device handover, replacement, and recovery processes- Ensure compliance with IT policies, security guidelines, and user access controls- Coordinate with third-party vendors such as Internet Service Providers (ISP) , AV partners , and hardware OEMs for resolution of escalated issues or service delivery- Work in rotational shifts to provide extended support coverage- Required Skills and Qualifications: Diploma , any Degree in Computer Science or related field- 1 2 years of experience in an IT support or desktop support role- Basic understanding of VDI environments (e-g-, Citrix, VMware Horizon, Azure Virtual Desktop)- Experience handling locked-down laptops with standard system images, Windows Desktop and Office 365- Familiarity with IT ticketing systems (e-g-, ServiceNow, BMC Remedy, etc-)- Good knowledge of Layer-1 networking fundamentals (LAN cabling, patch panels, etc-)- Ability to troubleshoot hardware and basic software issues independently- Excellent communication and customer service skills- Preferred Certifications (Optional): CompTIA A+ ITIL Foundation Microsoft 365 Certified: Modern Desktop Administrator Associate
Posted 1 week ago
10.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
About Sun Pharma: Sun Pharmaceutical Industries Ltd. (Sun Pharma) is the fourth largest specialty generic pharmaceutical company in the world with global revenues of US$ 5.4 billion. Supported by 43 manufacturing facilities, we provide high-quality, affordable medicines, trusted by healthcare professionals and patients, to more than 100 countries across the globe. Job Summary We are seeking an experienced Data Backup Manager (Administrator) to manage and execute data backup, restoration, and disaster recovery operations across a hybrid cloud infrastructure. This role is pivotal in ensuring data protection, integrity, availability , and regulatory compliance within highly regulated environments such as Pharma, Healthcare, and BFSI . The ideal candidate will have hands-on experience managing backup platforms across on-premises and cloud environments , strong technical proficiency with tools such as Actifio, Veritas, Commvault, Rubrik, Veeam , and familiarity with GxP, 21 CFR Part 11 , and audit requirements. The role also requires a sound understanding of virtualization, storage, cloud backup , and data classification and resiliency . Roles and Responsibilities Backup & Restore Operations Manage daily operations of enterprise backup solutions, including scheduling, monitoring, and validating backup jobs. Perform regular data restore testing to verify RTO/RPO compliance. Handle escalation and resolution of backup failures, job exceptions, and system issues. Administer tape backup and archival management , including encryption, vaulting, and lifecycle tracking. Technical Platform Management Administer hybrid backup platforms across VMware/Hyper-V , SAN/NAS storage, and cloud providers (AWS, Azure, GCP). Implement and manage cloud-based backup services and immutable storage for ransomware protection. Create and maintain HLDs/LLDs , SOPs, validation scripts, and compliance documentation. Compliance, Audit & Validation Ensure all backup systems and operations align with GxP , 21 CFR Part 11 , HIPAA , and corporate audit standards. Participate in internal and external audits and assist in the preparation of documentation and evidence. Maintain system validation lifecycle documentation for regulated applications. Data Governance & Resiliency Implement data classification , tagging, and backup policies based on sensitivity and criticality. Support business continuity and DR planning by ensuring recoverability of mission-critical data. Monitor storage usage trends and manage data archival and retention strategies. Project & Vendor Coordination Collaborate with infrastructure and application teams for backup onboarding of new systems. Support the Backup Lead in preparing RFPs, RFIs, BOMs, and project execution activities. Interface with OEMs and vendors to ensure service delivery, upgrades, patching, and compliance. Reporting & Stakeholder Communication Generate and share weekly/monthly backup performance and compliance reports. Maintain dashboards and documentation for internal IT teams and external auditors. Provide input to leadership on capacity planning, license utilization, and upgrade planning Job Scope: Internal Interactions (within the organization) : IT Functional Team across globe External Interactions (outside the organization) : Vendors & OEM’s Geographical Scope : Global Job Requirements Educational Qualification : Bachelor’s degree in Computer Science, Information Technology, or a related field Specific Certification : Certification & Trainings on following technology domains: Certifications such as Veeam VMCE, Commvault Professional, Veritas Certified Specialist, AWS/Azure/GCP cloud certifications, or equivalent. Project management certification (PMP, PRINCE2) and familiarity with ITIL. Experience in regulated industries: Pharma, Healthcare, BFSI. Familiarity with data classification tools, encryption methods, and DLP policies. Knowledge of data immutability, air-gapping strategies, and ransomware recovery best practices. Required Qualifications 8–10 years of relevant experience in data backup administration and recovery Hands-on expertise with at least 3–4 major backup platforms: Actifio, Veritas, Commvault, Rubrik, Veeam, Google Cloud Backup Solid experience in virtualization platforms , SAN/NAS/Object storage systems Strong understanding of tape and cloud archival , data classification , immutability , and resiliency strategies Knowledge and experience in regulated environments with compliance standards such as GxP, 21 CFR Part 11, HIPAA, ISO 27001 Proactive and analytical mindset with a passion for operational excellence. Strong troubleshooting skills and attention to detail. Selection Process: Interested Candidates are mandatorily required to apply through the listing on Jigya. Only applications received through Jigya will be evaluated further. Shortlisted candidates may need to appear in an Online Assessment and/or a Technical Screening interview administered by Jigya, on behalf on Sun Pharma Candidates selected after the screening rounds will be processed further by Sun Pharma
Posted 1 week ago
2.0 - 5.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Role Objective Technical/Domain Skills (must) Software Engineer role will be collaborating with Data Scientists and AI Engineers to develop and integrate scalable backend services, tools for agents and intuitive user interfaces that support the deployment and usability of AI-driven applications. Python, RESTful APIs & Integration, Cloud Platform (Azure), SQL, CI/CD
Posted 1 week ago
2.0 - 7.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Description Associate Technical Support I Bangalore, India The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that s simple and intelligent, inspiring student success and institutional growth. The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. For more information about Anthology and our career opportunities, please visit www.anthology.com. We are seeking a highly motivated Associate Technical Support I to join our Global Support t eam. In this role, you will be responsible for providing first-level support on application and infrastructure issues, documenting root cause analyses (RCA), creating knowledge base articles, and ensuring smooth communication with c ustomer s. This position offers an exciting opportunity to develop your technical skills and grow within a global team, supporting critical systems and applications. The ideal candidate will be flexible, with strong problem-solving abilities and the ability to work in a fast-paced, dynamic environment. Specific responsibilities will include: First-Level Support Provid ing initial support for application and infrastructure issues, ensuring timely resolution or escalation to the appropriate team Troubleshoot ing and resolv ing common technical problems related to operating systems, networks, and applications Communicat ing with clients via email, chat, and phone to provide updates and resolve issues Root Cause Analysis & Knowledge Base Document ing Root Cause Analyses (RCA) for recurring incidents and creat ing knowledge base articles to share solutions with internal teams and clients Continuously improv ing knowledge base content and contribut ing to the creation of documentation to address common issues C ustomer Communication Effectively communicat ing with c ustomer s, ensuring clear updates and timely resolutions for reported issues Act as a liaison between technical teams and c ustomer s to ensure a smooth support experience On-Call & Shift Work Participat ing in on-call support on a weekend rotational basis, ensuring systems remain operational during off-hours Willingness to work in a rotational shift, providing flexibility for 24/7 support coverage. Problem-Solving & Troubleshooting Demonstrat ing strong analytical and problem-solving skills, identifying the root causes of issues and providing effective solutions Proactively monitor systems and escalate issues when necessary to minimize downtime Collaboration & Teamwork Collaborat ing with cross-functional teams (e.g., infrastructure, application development, and support) to resolve issues Maintain ing effective communication with internal and external teams, ensuring smooth handoffs and resolution of issues The Candidate: Required skills/qualifications: 0- 2 years of experience in IT support, system administration, or a related field Familiarity with ticketing systems such as ADO & Salesforce Proficiency in Windows or Linux operating systems Basic understanding of network protocols (TCP/IP, DNS, DHCP) Experience in web server management and associated troubleshooting Basic knowledge of SQL (writing basic queries) PowerShell scripting skills for automation and troubleshooting Familiarity with Microsoft Azure or Amazon Web Services (AWS) cloud platforms Excellent communication and collaboration skills, with the ability to work effectively with clients and internal teams Strong problem-solving and analytical skills to troubleshoot and resolve issues quickly Ability to handle multiple tasks in a fast-paced, dynamic environment Strong attention to detail and commitment to high-quality service delivery Fluency in written and spoken English Preferred skills/qualifications: Understanding of virtualization technologies (e.g., VMware, Docker) Knowledge of CI/CD pipelines and automation tools Familiarity with ITIL processes or frameworks
Posted 1 week ago
5.0 - 10.0 years
2 - 5 Lacs
Gurugram
Work from Office
Senior technical engineer BASE24 UPF Job Location: Bangalore Responsibilities: Implementation of ACI UPF Framework in line with the finalised design. To build, customise, configure the interfaces with ACI UPF. This includes development, testing and fixing the issues. To integrate with various channels, business systems and external interfaces with ACI UPF as per the business requirements Participate in system design consulting, implement and maintain the integrations To generate required MIS/reports as per business requirements Create sustainable systems and services through automation and uplifts Work across the full spectrum of the Software Development Life Cycle (SDLC) Actively contribute to planning sessions and other Agile ceremonies across the team Liaise with users and stakeholders of the platform 5+ years of experience in Transaction Switch systems including BASE24, BASE24 EPS. Hands-on experience on BASE24 eps with understanding of UPF It is preferred to have experience on ACI UPF Demonstratable experience in configuration, groovy scripting, use of SDK Strong experience in programming on C++, Java, Unix/Linux shell scripting. Strong analytical / problem-solving, debugging, testing skills, including use of Test Simulators. Should have experience on Linux, VMware Should have experience on ISO 8583, XML specifications. Should have knowledge and experience in implementation, certifications of interchanges like VISA, MasterCard, Amex and JCB. It preferable to have experience in configuring various security keys for interchanges, terminals and host interfaces. It s preferable to have skills and experience on cloud systems (Azure, AWS) It s preferable to have understanding and experience on Agile delivery An open mindset and proven ability to innovate and influence. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive.
Posted 1 week ago
2.0 - 7.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Cyara is the world s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles - Delivered at Scale, and as a member of Cyara s team, you ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Want to know what it s really like to join CyaraCheck out this link to meet some real Cyarans and read about their individual career journey with us: https: / / cyara.com / employee-profiles / Cyara s Values: At Cyara, our values shape everything we do. Were passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly , setting new standards and learning from every experience. Integrity First is our cornerstone we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. Cyara s Diversity, Equity, Inclusive and Belonging: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. We are looking for an experienced technical support engineer to join our Customer Response team where they will perform a wide range of customer care activities for our enterprise customers. The expectation of the Senior Support Engineer is that he/she will possess a high level of technical acumen with domain expertise in the testing/contact center space. They will also be a quick learner and develop expertise in all aspects of the Cyara Platform - deploying this knowledge to help our customers be successful with our product. We are also looking for someone that is able to function effectively in high-pressure situations and handle escalations in a calm, methodical and professional manner. We need someone who will be a trusted technical advisor to the customer, a passionate advocate for the customer, and someone who cares about and is obsessed with the customer experience as we are; a highly organized, detailed oriented and proactive individual that we can entrust with our largest and most strategic customers. We are seeking someone who is an exceptional communicator, and can maintain high levels of engagement with our customers and deliver an elevated level of service to drive customer satisfaction and loyalty. Responsibilities: Make our customers happy: Create great experiences for our customers when they need help. Build trust and strong relationships with customers. Managing support cases to enable fast resolution of inbound requests, while delivering quality work, meeting or exceeding our customers expectations. Contributing and maintaining both internal and customer-facing content in our Knowledge Center to drive knowledge sharing across the team and help our customers self-serve. Be a product expert: Learn Cyara products intimately and help customers (and other team members!) do the same. Maintaining up-to-date expertise and certifications in Cyara suite of products and related technologies. Resolve issues: Investigate issues in the product, partner closely with engineering to fix issues. Using our ticket tracking system to work on customers requests; research, troubleshoot and identify solutions to product, software, network and hardware issues. Documenting defects that are escalated to the Engineering team. Documenting production impacting incidents. Represent the voice of the customer: Represent our customers needs and struggles to drive our product in a strong direction. Managing internal and customer-facing communications in the event of outages or incidents, keeping all parties updated on progress. Improve how we operate: Whether its our tools, systems, or processes, well rely on you to help us scale our support. Supporting and taking ownership of ad-hoc projects to develop the capabilities of the Customer Response support team. The Experience You Have: 2 years previous experience supporting at least one or more types of voice application product such as a VoIP product, IVR product, Genesys, Avaya, Cisco, or Nortel PBXs Knowledge and experience with support of SIP VoIP, H323 VoIP and ISDN signaling systems Knowledge of network fundamentals and protocols Knowledge and understanding Web technologies Understanding of CTI Experience working in support in a software company Experience tracing calls using application logs, Wireshark traces, carrier traces Web API & shell scripting experience Must have good analytical and troubleshooting skills Must have good verbal and written communication skills Nice to have: Database knowledge and experience with MS SQL server 2016 or later with running executing queries and using SQL Management Studio Support experience with Windows Server 2012 and later Windows server administration/implementation Knowledge of Docker Technology Knowledge and experience with VMWare Knowledge and experience working with Elasticsearch, Sumologic, Splunk Experience debugging web pages using common Browser types such as IE, Firefox, Chrome etc Knowledge of JQuery, Javascript, HTML Why you should join us: At Cyara you ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individuals sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture thats results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you ll feel that on your first day - and youll get the chance to work for a global, growing company, and an all-inclusive team of innovators. InterestedKnow someone who might beApply online now. Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant. Agencies: Thanks but we ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid
Posted 1 week ago
0 years
0 Lacs
Delhi, India
On-site
Linux administration (RHEL, Ubuntu, Oracle Linux, SUSE): install, configure, patch, harden, and tune systems. Shell scripting (Bash, sh, ksh): automate tasks and build health check/monitoring scripts. Networking fundamentals: TCP/IP, DNS, DHCP, routing, VLANs, and troubleshooting using tools like netstat, traceroute, tcpdump. Storage management: LVM, RAID, NFS, SAN, iSCSI, and disk management. User and permission management: users, groups, sudoers, PAM, and file permissions. System monitoring and troubleshooting: using top, htop, iostat, vmstat, journalctl, and log analysis. Security best practices: SELinux, firewalld/iptables, SSH hardening, vulnerability remediation. Virtualization and containers: familiarity with KVM, VMware, Docker basics. Strong analytical troubleshooting skills. Clear documentation skills for processes and configurations. Good time management to handle patching, KTLO, and project work. Ability to collaborate across multiple technical teams
Posted 1 week ago
4.0 - 6.0 years
7 - 11 Lacs
Hyderabad, New Delhi, Gurugram
Work from Office
Linux administration (RHEL, Ubuntu, Oracle Linux, SUSE): install, configure, patch, harden, and tune systems. Shell scripting (Bash, sh, ksh): automate tasks and build health check/monitoring scripts. Networking fundamentals: TCP/IP, DNS, DHCP, routing, VLANs, and troubleshooting using tools like netstat, traceroute, tcpdump. Storage management: LVM, RAID, NFS, SAN, iSCSI, and disk management. User and permission management: users, groups, sudoers, PAM, and file permissions. System monitoring and troubleshooting: using top, htop, iostat, vmstat, journalctl, and log analysis. Security best practices: SELinux, firewalld/iptables, SSH hardening, vulnerability remediation. Virtualization and containers: familiarity with KVM, VMware, Docker basics. Strong analytical troubleshooting skills. Clear documentation skills for processes and configurations. Good time management to handle patching, KTLO, and project work. Ability to collaborate across multiple technical teams
Posted 1 week ago
6.0 - 10.0 years
6 - 11 Lacs
Gurugram
Work from Office
Architect, deploy, and maintain VMware infrastructure, including vSphere, vSAN, NSX, Horizon, and vRealize Suite. 5+ years of hands-on experience with VMware vSphere, ESXi, vCenter, vSAN & related products PowerCLI, PowerShell, Cloud Platforms
Posted 1 week ago
6.0 - 7.0 years
8 - 12 Lacs
Noida
Work from Office
The UC Engineering Consultant s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc. ). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures.
Posted 1 week ago
6.0 - 7.0 years
8 - 12 Lacs
Gurugram
Work from Office
The UC Engineering Consultant s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc. ). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures.
Posted 1 week ago
6.0 - 7.0 years
8 - 12 Lacs
Kochi
Work from Office
The UC Engineering Consultant s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc. ). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures.
Posted 1 week ago
6.0 - 7.0 years
8 - 12 Lacs
Gandhinagar
Work from Office
The UC Engineering Consultant s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc. ). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures.
Posted 1 week ago
6.0 - 7.0 years
8 - 12 Lacs
Pune
Work from Office
The UC Engineering Consultant s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc. ). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures.
Posted 1 week ago
6.0 - 7.0 years
8 - 12 Lacs
Bengaluru
Work from Office
The UC Engineering Consultant s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc. ). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures.
Posted 1 week ago
6.0 - 7.0 years
8 - 12 Lacs
Hyderabad
Work from Office
The UC Engineering Consultant s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc. ). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures.
Posted 1 week ago
6.0 - 7.0 years
8 - 12 Lacs
Chennai
Work from Office
The UC Engineering Consultant s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc. ). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures.
Posted 1 week ago
6.0 - 7.0 years
8 - 12 Lacs
Mumbai
Work from Office
The UC Engineering Consultant s primary role will be to provide architectural and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of our team that owns the design, development, delivery, and experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology. The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community. The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communication skills and good customer service skills. The candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carry out tasks/projects. Responsibilities: Collaborate with vendors, clients, carriers, and internal technical teams on the deployment, optimization, and security of Cisco Unified Communications systems (CUCM, CUC, Jabber, video infrastructure, etc. ). Perform regular maintenance and upgrades on infrastructure and endpoints to ensure optimal system performance. Lead the analysis and adoption of new technologies, providing recommendations and driving the implementation of innovations. Provide technical support to the Video Infrastructure team lead to ensure reliable video conferencing and collaboration services. Conduct security reviews and assessments of infrastructure and applications to maintain compliance with industry standards. Research and recommend new software, hardware, tools, and systems to enhance collaboration services and improve user experience. Develop and maintain user guides, technical documentation, project plans, and other system-related materials. Monitor system performance using tools like Zabbix and Wireshark, escalate issues to vendors, and provide metrics/reports on conferencing services. Adhere to the design, programming, and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures.
Posted 1 week ago
3.0 - 8.0 years
3 - 7 Lacs
Noida
Work from Office
We are seeking a highly skilled VMware Administrator with specialized expertise in VMware Virtual SAN (vSAN) and/or Azure VMware Solution (AVS) to join our IT infrastructure team. The successful candidate will be responsible for managing, optimizing, and scaling our VMware environments, with a particular focus on advanced vSAN and AVS operations and troubleshooting. This role demands a deep technical acumen, leadership in complex virtualization projects, and a proactive approach to system management Key Responsibilities Strong hands-on experience with vCenter Server, ESXi, vSAN, and VMware Tools. Proficiency in creating and managing virtual machines, templates, snapshots, and clones. Knowledge of networking and storage concepts related to virtual environments. Experience with PowerCLI or other automation/scripting tools. Strong analytical, troubleshooting, and documentation skills. Experience with VMware Horizon (VDI), vRealize Operations (vROps), or NSX is a plus. Familiarity with backup and replication tools (e. g. , Veeam, Commvault, Zerto). Requirements Install, configure, and maintain VMware vSphere environments, including ESXi hosts, vCenter Server, and associated components. Monitor virtual infrastructure for performance, availability, and capacity planning. Lead the troubleshooting and resolution of high-level issues involving vSphere, vSAN, and AVS, providing support and root cause analysis. Perform regular maintenance, patching, and upgrades of VMware infrastructure. Configure and manage high availability (HA), Distributed Resource Scheduler (DRS), vMotion, and Storage vMotion. Work with storage, networking, and backup teams to ensure end-to-end system integrity. Ensure compliance with security and operational policies through audits and system hardening. Provide support during incidents, maintenance windows, and participate in an on-call rotation. Participate in DR testing, backup and restore operations, and support change management processes. Validate and ensure compliance of VMware deployments with company standards and industry best practices using vSphere Lifecycle Manager. Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc. , is also included in employee welcome packages onboard. SourceMash Technologies offers the best employee health insurance benefit to their employees family members under the same policy. Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods.
Posted 1 week ago
3.0 - 8.0 years
2 - 6 Lacs
Noida
Work from Office
Job Description We are looking for a knowledgeable and proactive Windows Server Administrator to manage, support, and maintain our Windows Server infrastructure. The ideal candidate will ensure the stability, integrity, and efficient operation of information systems by administering Windows-based environments, supporting Active Directory, managing patching and updates, and troubleshooting server-related issues. Key Responsibilities Strong exposure on M365 fundamentals including License Management, User Mailbox, MS teams, OneDrive for Business, SharePoint Online administration, M365 productivity tools, ATP, Azure AD Strong knowledge on PowerShell scripting for Tasks automation using various PS modules Experience in Azure and Microsoft 365 security and identity Should have good understanding on Monitoring and reporting of Service Health Message Centre Proficiency in managing Active Directory, DNS, DHCP, GPOs, and Windows Server OS. Experience with PowerShell scripting for administration and automation. 3+ years of hands-on experience as a Windows Server/System Administrator. Requirements Install, configure, and maintain Windows Server operating systems (2012/2016/2019/2022). Administer Active Directory, DNS, DHCP, Group Policy, and certificate services. Monitor server health and performance; conduct regular system audits and patch management. Perform routine backups, disaster recovery planning, and restoration testing. Conduct technology capacity planning by reviewing the current and future requirements Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. M365 Tenant and Platform Administration including configuration and setup Support Hyper-V and/or VMware-based virtual environments. Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. Work with us SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. Welcome Kit An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc. , is also included in employee welcome packages onboard. Medical Insurance SourceMash Technologies offers the best employee health insurance benefit to their employees family members under the same policy. Paid Leaves Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods.
Posted 1 week ago
3.0 - 8.0 years
2 - 6 Lacs
Bengaluru
Work from Office
We are looking for a knowledgeable and proactive Windows Server Administrator to manage, support, and maintain our Windows Server infrastructure. The ideal candidate will ensure the stability, integrity, and efficient operation of information systems by administering Windows-based environments, supporting Active Directory, managing patching and updates, and troubleshooting server-related issues. Key Responsibilities Strong exposure on M365 fundamentals including License Management, User & Mailbox, MS teams, OneDrive for Business, SharePoint Online administration, M365 productivity tools, ATP, Azure AD Strong knowledge on PowerShell scripting for Tasks automation using various PS modules Experience in Azure and Microsoft 365 security and identity Should have good understanding on Monitoring and reporting of Service Health & Message Centre Proficiency in managing Active Directory, DNS, DHCP, GPOs, and Windows Server OS. Experience with PowerShell scripting for administration and automation. 3+ years of hands-on experience as a Windows Server/System Administrator. Requirements Install, configure, and maintain Windows Server operating systems (2012/2016/2019/2022). Administer Active Directory, DNS, DHCP, Group Policy, and certificate services. Monitor server health and performance; conduct regular system audits and patch management. Perform routine backups, disaster recovery planning, and restoration testing. Conduct technology capacity planning by reviewing the current and future requirements Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. M365 Tenant and Platform Administration including configuration and setup Support Hyper-V and/or VMware-based virtual environments. Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc. , is also included in employee welcome packages onboard. SourceMash Technologies offers the best employee health insurance benefit to their employees family members under the same policy. Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods.
Posted 1 week ago
3.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
We are seeking a highly skilled VMware Administrator with specialized expertise in VMware Virtual SAN (vSAN) and/or Azure VMware Solution (AVS) to join our IT infrastructure team. The successful candidate will be responsible for managing, optimizing, and scaling our VMware environments, with a particular focus on advanced vSAN and AVS operations and troubleshooting. This role demands a deep technical acumen, leadership in complex virtualization projects, and a proactive approach to system management Key Responsibilities Strong hands-on experience with vCenter Server, ESXi, vSAN, and VMware Tools. Proficiency in creating and managing virtual machines, templates, snapshots, and clones. Knowledge of networking and storage concepts related to virtual environments. Experience with PowerCLI or other automation/scripting tools. Strong analytical, troubleshooting, and documentation skills. Experience with VMware Horizon (VDI), vRealize Operations (vROps), or NSX is a plus. Familiarity with backup and replication tools (e. g. , Veeam, Commvault, Zerto). Requirements Install, configure, and maintain VMware vSphere environments, including ESXi hosts, vCenter Server, and associated components. Monitor virtual infrastructure for performance, availability, and capacity planning. Lead the troubleshooting and resolution of high-level issues involving vSphere, vSAN, and AVS, providing support and root cause analysis. Perform regular maintenance, patching, and upgrades of VMware infrastructure. Configure and manage high availability (HA), Distributed Resource Scheduler (DRS), vMotion, and Storage vMotion. Work with storage, networking, and backup teams to ensure end-to-end system integrity. Ensure compliance with security and operational policies through audits and system hardening. Provide support during incidents, maintenance windows, and participate in an on-call rotation. Participate in DR testing, backup and restore operations, and support change management processes. Validate and ensure compliance of VMware deployments with company standards and industry best practices using vSphere Lifecycle Manager. Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc. , is also included in employee welcome packages onboard. SourceMash Technologies offers the best employee health insurance benefit to their employees family members under the same policy. Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods.
Posted 1 week ago
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