Windows VMware Admin Location - Mumbai Vashi Location Experience - 4+ Years Hybrid Mode – 3 Days work from home/ 2 Days work from office / Sat-sun Off Budget –upto 10 - 12lpa max Notice period: serving notice period or Immediate Joiners will only be considered KINDLY SEND CV @7893677269 ON WHATSAPP ....OR CALL IF YOU'RE AN IMMEDIATE JOINER Skills - ü At least 4+ Years of Windows OS Administration and AD components experience ü Good knowledge and troubleshooting of Windows OS 2008, 2012 & 2016 ü Strong understanding of MS Windows OS, DNS, DHCP and AD Infra. ü Good understanding of VMWare Data Center virtualization and its related components. ü Good understanding of Networking Concepts and Storage infrastructure. ü Internal and External DNS support experience ü Experience of automation using PowerShell, chef or Python ü Basic understanding on Amazon web services ü Good knowledge of Cisco UCS & other Server Hardware components. ü Conceptual knowledge of UCS profiling & VMware upgrades & updates. ü Good knowledge & experience on SSL/TLS Certificates handling. ü Troubleshooting experience on OS performance issues ü Experience of security standards, best practices, and principles ü Good understanding of CIFS, NFS, FTP, SFTP, FTPS & HTTP/HTTPS protocols. ü Excellent teamwork and organizational skills, flexibility, and the ability to handle and lead multiple tasks ü Excellent communication and documentation skill. ü Ready to work in 24*7 rotational shift along with weekend on-call incident and DR drill support for products. ü Candidates should have a solid understanding of networking fundamentals ü Basic capacity management skills along with forecasting of future roadblocks. ü Candidate should have excellent troubleshooting skills. ü Good Team player, able to work and interact with others in a structured/team environment. ü Independent problem solver with troubleshooting, decision making and analytical skills. ü Requires limited supervision, self-starter, strong time management skills. ü Flexibility and adaptability to handle competing work demands. ü Demonstrated ability to communicate to nontechnical audience on technical issues. Advantageous: ü F5 BIGIP traffic managers understanding ü Experience in Splunk configuration & troubleshooting ü Microsoft windows Server and ITIL Certifications ü Knowledge of scripting languages ü Horizon VDI understanding ü VCP-DCV Certification Job Types: Full-time, Permanent Pay: ₹600,000.00 - ₹1,200,000.00 per year Benefits: Provident Fund Work from home Schedule: Day shift Monday to Friday Morning shift Supplemental Pay: Yearly bonus Work Location: Hybrid remote in Thane, Maharashtra

Location: Mumbai Job Title: Business Development Manager – IT Infrastructure Sales Department: Sales / Business Development Reporting To: Head of Sales / Director – Business Development Company Overview: We are a leading System Integrator specializing in providing end-to-end IT infrastructure solutions and services . Our portfolio includes data center solutions, cloud integration, networking, cybersecurity, managed services, and hardware/software solutions from industry-leading OEMs. Job Summary: The Business Development Manager (BDM) – IT Infrastructure Sales is responsible for identifying new business opportunities, building strong customer relationships, and driving revenue growth by promoting the company’s IT infrastructure solutions. The ideal candidate should have strong experience in selling infrastructure-related services and products through direct and partner channels. Key Responsibilities: Identify, develop, and close new business opportunities in IT infrastructure (servers, storage, networking, cloud, data center, cybersecurity, etc.) Engage with CXOs, IT Heads, and decision-makers to understand customer requirements and propose tailored solutions. Drive end-to-end sales cycle: lead generation, client meetings, solution presentation, proposal submission, negotiation, and deal closure. Collaborate with pre-sales and technical teams to prepare and present customized solutions. Develop and maintain strong relationships with OEMs and technology partners. Achieve assigned revenue and margin targets. Monitor market trends, competitor activity, and customer feedback to adapt sales strategies. Maintain CRM records and provide accurate sales forecasts and reports. Requirements: Bachelor’s degree in IT, Business, Engineering, or related field. MBA is a plus. 4–10 years of experience in IT infrastructure sales or business development, preferably in a System Integrator or IT services company. Proven track record of achieving sales targets. Strong understanding of IT infrastructure components (compute, storage, networking, cloud, security, etc.) Excellent communication, negotiation, and presentation skills. Self-motivated, target-driven, and a team player. Ability to travel as required. Preferred Certifications (Optional) Sales or technical certifications from OEMs like Cisco, Dell, HPE, VMware, Microsoft, AWS, etc. Benefits: Competitive salary and incentive structure Performance bonuses Health and wellness benefits Professional development and training Opportunity to work with cutting-edge technologies and top clients Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹100,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: Business Development Manager – IT Infrastructure Sales: 2 years (Required) IT Infrastructure Sales: 1 year (Required) Language: English (Required) Work Location: In person

Location: Noida, India Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational offices and sites spread across Bengaluru, Delhi, Gurugram, Hyderabad, Mumbai, Pune among others. Over 1800 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Transport, Aerospace and Digital Identity and Security markets. Description of the need: Thales is looking for a profile of Solution Integration & Operations Engineer to support current Thales teams. In the perimeter of DelOps Team, the contractor will participate in the delivery (BUILD phase) & operations (RUN phase) of Thales solutions to end customers. The candidate will work with Thales teams (mainly Project managers, Service Delivery Managers, R&D department and other DelOps members) to succeed his mission - language written/spoken is English. Tasks description during the contractor mission: Build Phase Project: Install and configure the solution on hardware, VMware or in GCP; Integrate the solution at the customer site or hosted, connecting with customer backend or core network elements; Write technical documentation; Review the customer acceptance plan documents and updated if needed; Follow the Thales process and best practices defined within DES; Assist the development and validation team during the project; Provide visibility to Validation Technical Leader and Project Manager on his/her work progress (actual and estimated time to complete tasks); Execute the acceptance test plan with the customers; Write the Operation and Maintenance Guide (OMG); RUN Phase Project: Technical support of Cloud, On-Premises, and Hybrid services Design and implement changes into the systems Maintain and enhance internal tools to improve service industrialization for Cloud and On-Premises services Provide technical guidance for new or evolution of services and for consolidated technical analyses Lead the optimization of service reliability, performance and security Provide technical direction when CAB requires tier II input, expertise or changes with high risk impacts on customer SLAs Responsible for product and technical knowledge ramp-up of the Tier II Support team Participate in the definition of production requirements Manage performance. Track and report critical supply and demand metrics. Use data to optimize processes, creatively solve problems, and track results Participate at the preparation and review of technical product & customer specific documentation Participate in the 24/7 oncall rotation within the team Education Degree in computer Science, Telecom, or related discipline Expected Seniority At least 5 years of experience in similar position At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Job Description: Skill- System Support Engineer-SolarWinds Experience - 3 to 5 yrs Must have: Monitoring tool and SolarWinds and Juniper Solar winds working experience on server and windows. Worked on configuration and enhancements. Good to have: Oracle DBA , Linux/AIX, Network troubleshooting , CCNA Certification Education Qualification-BE/BTech Communication- Excellent Work mode- Work from office Shift-24*7 Transport - yes Job Description POSITION SUMMARY We are seeking a skilled Network Operations Center (NOC) Engineer to manage and maintain monitoring tools such as SolarWinds, Juniper Mist, Meraki, respond to alerts, and ensure high availability and performance of network and infrastructure systems. The ideal candidate should have strong troubleshooting skills, experience with enterprise monitoring platforms, and the ability to work in a fast-paced 24/7 operations environment ESSENTIAL JOB FUNCTIONS: •Monitor production and non-production systems located at Owens & Minor offices, data centers, distribution centers, and warehouses. •Monitor network, servers, applications, and systems using SolarWinds and other monitoring tools. •Respond to alerts and event-generated incident tickets effectively and efficiently. Create and use Knowledge Base Articles to investigate, diagnose, and resolve incidents. •Perform first-level troubleshooting and escalate issues based on SOPs. •Maintain, configure, and optimize monitoring tools and dashboards. •Create and manage alert thresholds, templates, and notification rules in SolarWinds. •Escalate complex incidents to Networking, Server, and other resources in accordance with established processes and procedures. •Review and update status of incidents in ticketing system. •Create trouble tickets with carriers for circuit issues. •Interface with internal IT groups and business units as needed to achieve incident or problem resolution. •Support the Major Incident Management process by participating in bridge calls and working sessions to resolve incidents and problems. •Participate in the transfer of information from one shift to the next. •Participate in the development of automation scripts and standard operating procedures •Serve as mentor for junior NOC analysts to expand their technical skillset. •Must be available to be a part of a 24/7/365 rotational on-call schedule. •Experience in document creation based on scenario. •Coordination with different vender for escalation in timely manner. •Provide Proactive and reactive support for infrastructure. •Having knowledge of basic database monitoring e.g., MSSQL, DB2, Oracle etc. •Having knowledge of basic Linux, window, VMware monitoring. •Handle the L1 Noc team, working on documentation and KB creation. •Handling internal escalation to get update with the internal teams. SUPPLEMENTAL JOB FUNCTIONS: 1.Performs additional duties as directed. 2.Effectively accomplishes set goals while primarily working in a remote capacity. EDUCATION & EXPERIENCE: •2-4 years of experience in a similar role working in a Network Operations Center (NOC) or Operations Center in a distributed enterprise environment. •CompTIA A+ or Network+ certification preferred. •University degree in computer science or technical field preferred. •Experience supporting manufacturing/supply chain a plus. •Hands-on experience with SolarWinds NPM, SAM, NTA, or similar tools. •Familiarity with Windows/Linux server environments, networking concepts, and cloud platforms (AWS, Azure is a plus) •Ability to work in rotational shifts including nights and weekends. •CCNA certification. KNOWLEDGE SKILLS & ABILITIES: •Solid knowledge of infrastructure environments (compute, network, storage, etc.) and how they work. •Experience troubleshooting network problems and devices. •Familiarity with Red Hat Enterprise Linux preferred. •Strong diagnostic skills: ability to assess incident criticality and determine when escalation is needed. •Ability to assess and prioritize incidents quickly while under pressure. •Familiarity with trouble ticketing systems such as Service Now. •Good written and spoken communication skills. •Familiarity with ITSM and ITIL best practices. •Experience with SNMP, WMI, APIs, and scripting (PowerShell, Python, or Bash) If interested please share your updated CV on heena.shaikh@owens-minor.com with below details: Total Experience: Relevant Experience: Current CTC: Expected CTC: Notice Period: if holding any offer and offer amount: Current location: Best Regards, Heena Shaikh Show more Show less

We are seeking a skilled Backup Implementation Engineer with hands-on experience in Veritas NetBackup or Flex Appliances . The ideal candidate will be responsible for planning, designing, deploying, and maintaining backup and recovery infrastructure across enterprise environments. You will also assist in data protection strategies, backup policy configurations, and disaster recovery planning. Key Responsibilities: Install, configure, and implement Veritas NetBackup and Flex Appliances in client environments. Conduct health checks , performance tuning, patch management, and upgrades of backup infrastructure. Define and implement backup and recovery policies , including SLA-based retention strategies. Integrate NetBackup with various OS platforms , applications (e.g., Oracle, SQL, Exchange), and cloud targets. Perform capacity planning and ensure sufficient storage for backup jobs. Troubleshoot backup failures, job delays, and media issues and provide timely resolution. Prepare technical documentation , runbooks, and implementation reports. Collaborate with infrastructure, network, and application teams for seamless deployments. Provide training or handover sessions to operations/support teams post-deployment. Adhere to ITIL practices such as Change Management and Incident Management . Required Skills and Qualifications: Minimum 3 to 5 years of hands-on experience with Veritas NetBackup (v8.x and above). Experience with Veritas Flex Appliances (configuration, maintenance, upgrades). Good understanding of backup architecture , SAN/NAS integration, and enterprise storage. Proficiency in managing backup policies for virtual environments (VMware/Hyper-V) . Experience with cloud-based backups (AWS/Azure/Google Cloud) is a plus. Strong scripting knowledge (PowerShell, Bash, or Python) for automation is desirable. Working knowledge of Linux and Windows Server environments . Familiarity with monitoring tools and backup job scheduling tools.

Job Title : L3 Network Engineer About The Role We are seeking a highly skilled and experienced L3 Network Engineer to join our dynamic team. In this critical role, you will be responsible for the design, configuration, implementation, and advanced troubleshooting of complex network solutions for both new deployments and existing customers. Your deep technical expertise in various networking technologies, including Firewalls, Switching, Wi-Fi, SD-WAN, and SASE, will be essential as you act as a subject matter expert (SME) and provide crucial support for strategic projects. Job Description As an L3 Network Engineer, you will be a key technical leader within our network services team. You will leverage your extensive networking knowledge to design robust solutions, configure network devices, and provide expert-level support. You will work closely with project teams, OEMs, and customers, ensuring the successful delivery and operation of their network infrastructure. Your ability to handle complex network issues, implement advanced technologies, and mentor team members will be vital to your success in this role. Responsibilities Lead the design and configuration of the network components for new products being deployed, ensuring scalability, security, and performance. Collaborate closely with Original Equipment Manufacturers (OEMs) to finalize network designs, ensuring compatibility and adherence to best practices. Perform the configuration of network devices based on the agreed-upon designs and obtain validation from the OEM to ensure proper implementation. Provide expert-level support to project teams for all network-related aspects of ongoing projects. Configure network elements as required by project plans and obtain confirmation from the project team upon completion of the network portion to ensure alignment with project goals. Act as the primary point of escalation (L3/SME) for existing customers who have been provided with network services, including Firewalls, Networking equipment, SD-WAN, and SASE solutions. Troubleshoot and resolve complex network issues, providing timely and effective solutions to ensure customer satisfaction. Lead the implementation of SD-WAN (Software-Defined Wide Area Network) and SASE (Secure Access Service Edge) solutions for new customers, ensuring secure and optimized connectivity. Conduct Proof of Concepts (POCs) and technical demonstrations for customers as requested by the business team to showcase the capabilities and benefits of our network solutions. Take ownership of implementing projects and fulfilling orders that involve the deployment of Firewall, Switching, and Wi-Fi solutions for customers, ensuring successful and timely delivery. Act as the Level 3 (L3) Subject Matter Expert (SME) for network configuration on strategic projects, including Cloud deployments, CDAC (Centre for Development of Advanced Computing) initiatives, and other government projects, providing expert guidance and support. Manage network services components that are deployed on-premises, including monitoring their health, performance, and capacity. Proactively track renewals for network services and plan for capacity enhancements as needed to ensure uninterrupted service. Conduct technical training sessions for team members to enhance their networking skills and knowledge. Conduct workshops with the team to facilitate effective knowledge transfer and ensure a high level of technical competency within the network services group. Create and maintain comprehensive High-Level Design (HLD) and Low-Level Design (LLD) documentation for all completed network projects, ensuring clarity and facilitating future support and modifications. Ensure all network designs and implementations adhere to industry best practices, security standards, and relevant compliance requirements. Stay up-to-date with the latest advancements in networking technologies and proactively identify opportunities for improving our service offerings and technical Skills & Experience : Proven experience (typically 8+ years) in designing, configuring, and troubleshooting complex network environments. Comprehensive knowledge of routing and switching protocols (e.g., BGP, OSPF, VLANs, STP), TCP/IP stack, and network security principles. Hands-on experience with configuration and management of enterprise-grade firewalls (e.g., Cisco ASA/Firepower, Palo Alto Networks, Fortinet). Significant experience in the implementation and management of SD-WAN and SASE solutions (e.g., Cisco SD-WAN (Viptela), Palo Alto Prisma SD-WAN (formerly CloudGenix), Fortinet FortiSASE, VMware SD-WAN by VeloCloud). Solid understanding of enterprise Wi-Fi solutions, including configuration and troubleshooting of wireless controllers and access points (e.g., Cisco, Aruba, Meraki). Experience in effectively coordinating with network hardware and software OEMs (ref:hirist.tech) Show more Show less

Job Description: Level 3 – Specialist level Experience level 6-8 years relevant experience Job Description Minimum of 6 - 10 years’ experience in L3 network Support. R&S (primary skill) - L3 support , F5- L2 support wit AWS Exp Proven ability in learning and upgrading new technologies/technical skills. Install and maintain core LAN Connectivity in support of Servers, Storage, Applica-tion and other Hardware and devices used to support Services to the End User; Support and maintain a multi-protocol LAN Network, including: Managing addresses and addressing schemes as required; and Managing Customer’s Application specific network addressing schemes as designated by Customer; Support and maintain LAN QoS and CoS separation and differentiation to require to ensure the quality of all applications and systems, especially video, VoIP, and other latency sensitive applications; Provide LAN based support for all systems such as video, multicast, VoIP, and so forth; Support Network protocols according to Customer’s Architecture, including the pro-vision of Virtual Local Area Networks (VLANs) and Access Control Lists (ACLs) or oth-er access controls for security and performance Configured and troubleshooting the F5 LTM and APM and providing level 2 support for the customers. Configuration and troubleshooting F5 LTM and providing level 2 and level 3 support for the customers. Extensive hands on experience with BIG-IP 5000 and 2000 series. Allocation and designing appropriate virtual IP for F5 ADC through IPAM InfloBox. Licensing and provisioning of F5 modules such as LTM, GTM, VCMP (Virtual Cluster Multi Processing). Extensively worked on code upgrades from v11.5.3 to v11.5.3 and downgrades from 12.0.0 to 11.5.4. Extensively worked on virtual F5 LTM module on VMware for application testing. Configured VCMP Host and created VCMP guests for Exchange and ACE migrations. Created a high availability feature between the VCMP guests for different VCMP hosts. Extensive knowledge in configuration via CLI (TMSH and advance shell). Good knowledge on basic iRules scripting and debugging. Creating custom profiles, health monitors, and also configuring SNAT pools, syslog and SNMP Implementation of major application services with the iApps templates. Extensive knowledge and experience regarding F5 BIG-IP LTM VIP configuration with health check. Extensive knowledge and experience with hosting SSL certificates on F5 platforms. Experience in managing the load balancers in a high-availability infrastructure. Solid understanding and experience in managing Data center LAN Must be able to demonstrate excellent troubleshooting and problem solving skills . Good communication skills Good understanding (Of L3 Level) of Switching & routing protocols, and products like : H3C Device, Alcatel Lucent DWDM, Checkpoint firewalls, F5 LoadBalacers, IPAM, Netscout Packet Capture and Flow Analyzer AWS Cloud exp Management of onsite vendors - During implementation activity and day after support. Escalation point for network implementation issues - Telco, Cabling, and Managed Service Vendor Analyze/solve application -related problems - Use advanced network troubleshooting techniques required to analyze and solve application-related problems within large geographically dispersed networks as needed. Analyze/solve advanced Switching/routing problems - Apply advanced network troubleshooting techniques required to analyze and solve protocol routing problems within large geographically dispersed networks. Analyze/solve application -related problems - Use advanced network troubleshooting techniques required to analyze and solve application-related problems within large geographically dispersed networks as needed. Configure network switches/VLANs/VTP - Implement features of each communication type in a large network. Implement features of a Layer 2 switch. Implement features of routers and VLANs. Identify differences between end-to-end and local VLANs. Establish guidelines for creating and deleting a VLAN in global mode. Configure virtual LANS/ trunk protocols - Configure virtual LANS (VLANS) and VLAN trunk protocols in a switched network. Knowledge in Switching & routing Cisco 3750X-48TS,Nexus 3548 ,C6880-X-LE ,C93240YC-FX2 CATALYST WS-C3750E-48TD,CATALYST WS-C3750G-24TS-S,CATALYST, WS-C3750X-24T-S ,CATALYST WS-C3750X-48T-S,Cisco 3750X-24TS Load balancer , F5, BGIP 4000-LTM ,BIG-IP 1600 ,BIGIP 3600-LTM ,BIG-IP 4000 WAN Optimizer CX7070 ,Riverbed Interceptor ,SLC 8000 ,Steelhead 1050-H, ITIL V3 Foundation Certification is desired Customer Utilizes good troubleshooting skills to quickly provide quality solutions for customer issues Provides timely updates to customers/team members Understands the criticality of cases and meets initial response time as defined in SLA. Analyzes performance against SLAs, proactively manages issues and ensures implementation of corrective action. Sets clear expectations and commitments during the investigative phase, through the resolution phase and follows through on commitments made Operational Excellence ITSM Process Compliance & Keeping all relevant documents up-to-date. Individual responsible for day-to-day delivery and management including customer relationship and overall one shared delivery team. Supporting system implementations and integrations, systems analysis and diagnosis, trouble-shooting, performance analysis and resolution. Problem Management: Ensure that problem tickets are created and reviewed periodically on a proactive basis. Responsible for keeping the project SharePoint portal/file share up-to-date. Documents the problem/resolution to allow for future reference in Knowledge Database Change Management: Prepare the Implementation and fallback plan for the changes .Ensure that the changes are tested before actual implementation. Participate in regular delivery audits Document and maintain the standard operation procedures for the project. Finance Responsible for helping to meet the cost of delivery targets as communicated to him by his Manager. Achieve in technical competency through continues improvement and automation for reduction in man efforts. People Co-operates and works well with others in the pursuit of team/project goals and effective inter personal behavior. Responsible for maintaining high employee satisfaction and employee morale Effective Verbal and Written communication Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here . Show more Show less

Taking ownership and management of all aspects of the IT infrastructure Manage information technology and computer systems. Plan, organize, control and evaluate IT and electronic data operations. Design, develop, implement and coordinate systems, policies and procedures. Act in alignment with user needs and system functionality to contribute to organizational policy. Proactively analyzing, identifying and give remedies to potential issues with IT systems; Ensure security of data, network access and backup systems. Preserve assets, information security and control structures. Handle annual budget and ensure cost effectiveness. Expertise in data center management and data governance. Data/server backups support Hands-on experience with computer networks, network administration and network installation. Planning for and responding to service outages and other problems Fully managing the company security solutions, including firewall, anti-virus, detection systems Audit systems and assess their outcomes. Responsible for IT Procurement and Asset management stock control Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance. Design and implement best practice IT policies Must be willing to work in the night shift should the operational and emergency protocols required Technical Skills Must Have: Firewall / UTMs like Sonicwall,Cyberoam,Shopos or anyone, linux such as Centos or Redhat linux, windows server, good knowledge of Storage such as SAN/NAS along with RAID technologies, vmware server virutualization, CISCO - L2/L3 switches, Networking, Azure, AWS, Routing, Good knowledge of backup and maintenance with variaous backup solutions, Must have good command over security technlogies and network management Show more Show less

Do you aspire to be a part of one of the Global Leaders in the IT world? The Services & Solutions Group at Lenovo is looking for a Worldwide Offering Manager to lead the offering development for Professional and Managed Services for Infrastructure Products . Key Responsibilities: Lead the development and lifecycle management of Professional and Managed Services for Lenovos Infrastructure Products, ensuring alignment with business objectives and market demand. Define the service development process, working closely with Development Leads, Services Delivery, and Services Marketing to track offering readiness. Conduct competitive analysis to determine service offering features, pricing strategies, and key differentiators. Develop and execute a go-to-market strategy in collaboration with regional teams, Sales, and Marketing. Establish and maintain strong relationships with key stakeholders, including regional Services teams, Product Teams, and Business Units. Work with Sales Enablement and Training teams to develop sales training materials and deliver sales enablement sessions. Define the support model for Professional and Managed Services offerings, ensuring seamless customer experiences. Review legal, security, and supply chain requirements to ensure compliance and scalability of services. Partner with Marketing to create compelling collateral and positioning strategies for services offerings. Continuously track competitive updates to maintain market leadership in Professional and Managed Services. Deliverables: Business Case Develop a comprehensive business case for Professional and Managed Services. Business/Pricing Model Define a scalable and competitive pricing model. Route to Market / Go-to-Market Strategy – Establish an effective go-to-market and sales strategy. Channel Model / PNs – Define the appropriate channel model and product numbers (PNs) for ease of consumption. Pre-Defined Solutions / PNs – Develop pre-packaged solutions to streamline sales and deployment. Training Material – Create training materials for internal and external stakeholders. Deliver Sales Training – Conduct training sessions to enable sales teams. Define Support Model – Establish a robust support framework for service offerings. Review Legal Requirements – Ensure compliance with legal policies and contracts. Review Supply Chain Requirements – Align service delivery with supply chain capabilities. Review Security Requirements – Ensure adherence to security standards. Partner with Marketing on Collateral and Deliverables – Work with marketing teams to develop promotional content and customer-facing materials. Competitive Updates – Continuously assess the competitive landscape and refine strategies accordingly. Organization & Collaboration: You will report to the Director of Professional and Managed Services and collaborate with Sales, Marketing, Finance, Product Teams, and local General Managers. You will participate in weekly collaborative planning calls and meetings. Qualifications & Requirements: Bachelor’s degree in business, technology, or a related field. 7+ years of product and/or business management experience in the IT services industry. Strong Project Management skills with the ability to drive multiple initiatives. Experience working with global teams in a fast-paced environment. A collaborative approach to meeting business objectives with the ability to influence stakeholders. Strong understanding of Professional and Managed Services for IT Infrastructure . Professional fluency in English .

Job Position - Windows VMware Support Engineer Exp - 4-8 years Location - Gurugram Skills - Windows admin,VMware, MDM Mangement, SolarWinds Notice period - Immediate - 15 days We are looking for a skilled Windows & Vmware Administrator to join our IT infrastructure team. The ideal candidate will have hands-on experience in Windows server administration, VMware environments, endpoint management, MDM solutions, software deployment, and monitoring tools like SolarWinds. Key Responsibilities: Windows Administration: Manage and maintain Windows servers and desktop environments, including patching, updates, and performance tuning. VMware Management: Administer virtualized environments using VMware vSphere, ESXi, and vCenter. Endpoint Administration: Oversee endpoint security, configuration, and compliance across desktops, laptops, and mobile devices. MDM Management: Implement and manage Mobile Device Management (MDM) solutions such as Intune, AirWatch, or similar platforms. Software Management: Deploy, update, and manage software applications across the organization using tools like SCCM or equivalent. Monitoring & Alerting: Utilize SolarWinds or similar tools to monitor system health, performance, and availability. Troubleshooting: Provide Tier 2/3 support for system and endpoint issues, ensuring minimal downtime and high user satisfaction. Documentation: Maintain accurate documentation of systems, procedures, and configurations. Qualifications: Experience in Windows system administration. Strong knowledge of VMware virtualization technologies. Experience with endpoint management and MDM platforms. Proficiency in software deployment and patch management. Familiarity with monitoring tools like SolarWinds. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : SDN NFV Software Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Ensure timely resolution of technical issues. - Collaborate with cross-functional teams to troubleshoot and resolve system issues. - Document troubleshooting steps and solutions for future reference. - Provide training and guidance to junior team members. - Stay updated on industry trends and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in SDN NFV Software. - Strong understanding of network protocols and technologies. - Experience with virtualization technologies like VMware or Hyper-V. - Knowledge of cloud computing concepts and platforms. - Hands-on experience with troubleshooting hardware and software issues. Additional Information: - The candidate should have a minimum of 3 years of experience in SDN NFV Software. - This position is based at our Pune office. - A 15 years full time education is required. Show more Show less

Making a difference and driving positive change is what we do every day at Rapid Circle. Our Cloud Pioneers help our clients in their digital transformation. Are you someone who goes for constant, positive change? Then this vacancy is for you! As a Cloud Pioneer at Rapid Circle, you will work with our customers on different projects. For example, making impact in the healthcare sector, by making research data safely available. But also, awesome projects in the manufacturing or energy market make this job very challenging. At Rapid Circle we are curious and are constantly improving our expertise to help customers find their way in a rapidly changing world. We share our knowledge and discover new ways to learn. Rapid Circle is growing rapidly and are therefore looking for the right person for the role. You will be given lots of freedom to develop personally. We also have a lot of in-house knowledge (MVPs) within the Netherlands, Australia, and India. By working closely with your (international) colleagues, you can continue to challenge yourself and create your own growth path. Freedom, entrepreneurship, and development are key at Rapid Circle, so also in the role of a Kubernetes Engineer Job Description 8+ years of experience in high-tech environments with a focus on Kubernetes and IT infrastructure. Solid understanding of Linux-based systems, container runtimes, and automation. More Specifically, Proven And Solid Hands-on Experience With CI/CD pipelines for OS images that are for use on both bare-metal AND virtual machine with identical codebase Independently creating hypervisor templates and applying them Unattended provisioning of Kubernetes clusters onto various hypervisor/cloud Experience with SUSE Rancher, Microsoft Azure Kubernetes Service (AKS), Linux (Ubuntu/SUSE), SUSE Longhorn, VMware vSphere Infrastructure-as-Code (IaC) tools (eg. Terraform/Terragrunt, Ansible, GitOps methodologies) Virtualization technologies and hosting platforms such as Azure. Show more Show less

Role & responsibilities Windows/Linux Architect Job Summary: Windows/Linux SME responsibility is to come up with innovative solutions to various IT Infra problems around Compute and Storage and ensure that customer needs are properly defined and satisfactorily met. Implements and evaluates the working of IT Infrastructure and stays abreast of new technologies emerging in the industry. Job Duties/ Responsibilities: Working closely with Network team, security team and applications team. The primary duties and responsibilities will include but not limited to: Responsible for supporting the customer Infrastructure (Servers, VM, Storage, Backup/Restore, Monitoring tools) Responsible for ensuring Infra Availability and Uptime Support the Network, applications and Security team during any P1 incidents Co-ordinate with OEMs on any complex issues Participate in short term Infra projects Work with the IT Ops team and resolve complex Incidents and Service requests Work with the larger IT organization for any change implementations in the IT Infrastructure Responsible for informing Management, partners and peers about Infrastructure performance and Service availability Experience or skills in the following areas are required: 10+ years of experience working in Data centers and cloud for a large Enterprise Deep expertise on Virtualization (VMware, Hyper-V) Working knowledge on OS (Windows, Linux) Expertise on Private Cloud like Nutanix, Hitachi etc. Expertise on AWS and Azure Public Clouds Good understanding of Storage technologies like EMC, NetApp Working knowledge of Veritas backup, Zerto, Cohesity Cloud backup technologies Deep understanding of O365 AWS, Azure, VMware certification

Location: Pune Experience: 2-4 Years Job Type: Full-Time Work Model: On-site Job Overview We are looking for a hands-on DevOps/System Administrator with strong experience in firewalls, networking, on-premise and cloud infrastructure, and automation tools . The ideal candidate should have practical expertise in Hardware Firewalls, Endpoint Security , Linux/Windows server management , security practices , and monitoring tools and AWS along with a proactive problem-solving attitude. Ideal candidate should have experience working in enterprise applications. Key Responsibilities Firewall & Networking: Manage and configure hardware firewalls (Sophos, Fortinet, SonicWall). Implement and troubleshoot IPSec VPNs, web/application filtering, NATing, and routing policies. Monitor and analyse firewall logs for suspicious activities. Configure LAN/WAN segmentation and Network peering for hybrid infrastructure. Server Administration (On-Prem & Cloud) Provision, configure, and maintain Linux (Ubuntu, CentOS) and Windows Servers. Manage VMware/Hypervisor/GenCenter virtualization platforms. Perform patch management, backups, and disaster recovery planning. Troubleshoot performance issues (CPU, memory, I/O latency) using tools like top, iotop, journalctl, etc. Automation & Monitoring Write and manage Ansible Playbooks and inventory files for bulk server updates. Deploy and manage monitoring solutions (Grafana, Prometheus, Nagios, CloudWatch). Understand PromQL for custom monitoring and alerting. Use ManageEngine, SCCM, or similar tools for patch management and compliance. Security & Compliance Implement endpoint security solutions (e.g., Trend Micro, Kaspersky, CrowdStrike, Cortex, NetProtect). Handle incident response: isolate infected systems, analyze malware, enforce USB and device control policies. Maintain access control using IAM policies and Access/Secret Keys. Conduct Root Cause Analysis (RCA) for incidents and document preventive measures. Cloud Infrastructure (AWS Preferred) Configure and manage AWS EC2, S3, IAM, VPC, Route Tables, CloudWatch. Implement secure communication between private EC2 instances across multiple VPCs. Automate infrastructure provisioning using Ansible/ Terraform and manage state files securely. Implement CloudWatch Alarms, monitoring dashboards, and log analysis. Required Skills Solid knowledge of Hardware firewall configurations, VPN setup, and network troubleshooting. Endpoint Security (Central Administration of the Antivirus, Disk Encryption, etc) Hands-on with Linux/Windows server troubleshooting, patching, and performance tuning. Good experience in AWS services, IAM roles, CLI tools, and S3-EC2 integrations. Proficient in Terraform, Ansible, or similar IaC and orchestration tools. Familiarity with monitoring tools and writing queries (PromQL or equivalent). Understanding of endpoint protection tools and incident management workflows. Good To Have Exposure to Azure cloud services. Experience in deploying web applications (Apache, Node.js, ReactJS, MongoDB). Familiarity with Docker, Kubernetes, and CI/CD pipelines. Knowledge of Disaster Recovery (DR) strategies in hybrid environments. What Kind Of Person Fits This Role Someone who likes solving tech problems and can handle pressure when things go wrong. Working in shift timings starting at 6AM to 12AM Comfortable working with both physical devices and cloud systems. Knows how to automate tasks to save time. Good at explaining technical stuff and writing documentation. Show more Show less

The role requires strong leadership, strategic thinking, and the ability to drive innovation and efficiency within the technology department. It demands extensive experience in leading complex data center infrastructures, focusing on servers, SAN storage, high availability, disaster recovery, and hybrid environments, including data center operations and physical servers (blade and rack). Responsibilities include designing and testing backup strategies, maintaining documentation, ensuring compliance with regulations, and conducting product and vendor evaluations. Collaboration with various IT teams, the security team, and business stakeholders is essential The role includes setting up processes, prioritizing tasks, and defining KPIs for on role and offrole team members must have experience in managing large technical teams, coaching and motivating them. Required to lead IT infrastructure audits, oversee IT projects, and implement ITIL service management solutions. Managing vendor relationships and handling budgets (CAPEX and OPEX) are crucial. The focus is on saving costs and using technology and personnel efficiently. Data Centre Management Person should have extensive experience in leading data center infrastructure for complex organizations, specialize in automation, SAN storage, high availability, and disaster recovery design. Manage hybrid environments that encompass data center operations, cloud technologies like VMWare and Azure, and physical servers, including blade and rack servers. Drive the organization's hybrid cloud strategy by designing and implementing innovative server systems, networks, storage, and security infrastructure. Research and analyze new technologies and services, collaborating with external vendors, partners, and suppliers to identify solutions that add business value. Provide technical and critical data analysis, preparing project plans that align with business objectives. And lead and support data center virtualization, service delivery, automation, and implementation, leveraging in-depth understanding of computer software, hardware, and networks. Oversee the daily operations of data centers and virtual environments, ensuring uninterrupted business continuity. Guide the respective team in resolving issues and monitoring capacity utilization, making resources available to meet demand. As the architect of hybrid cloud infrastructure, continuously seek opportunities for technology platform consolidation, automation, cost savings, and service quality improvement. Role involves deep engagement in interconnecting resources and devices, as well as arranging physical and logical security workflows. Enterprise Databackup Developing Backup Strategies: Designing and implementing backup and recovery procedures to safeguard critical data. Conducting Regular Tests: Performing regular tests to verify that data can be successfully recovered in case of emergencies. Maintaining Documentation: Keeping accurate documentation of backup procedures and configurations. Collaborating with IT Teams: Working closely with IT teams and stakeholders to establish data retention and archival policies. Ensuring Compliance: Ensuring compliance with data privacy regulations and company policies. Optimizing Storage Solutions: Managing backup storage solutions and optimizing storage capacity. Team development Strong in setting process and Prioritization the tasks and activities. Ability to define KPIs and handled large teams to techies Coaches and builds a team, so that it is more effective at achieving the vision Motivates and inspires people within IT infra to engage and work as a team with the common goal Participates in monthly, quarterly, and annually reviews with function head and own team Take the lead in the selection process to identify the right talent for various positions within the team Identifies and creates development opportunities, enhanced domain knowledge, and technical expertise for team members Other mandatory skills Lead IT infrastructure audits, interact with internal teams and auditors, ensure standards are maintained, and resolve auditor queries. Oversee IT infrastructure projects, acting as PMO to track, monitor, execute, and close projects. Utilize ITIL service management background to implement configuration, change, and incident management solutions, along with best practices for capacity, performance, and disaster recovery. Conduct product and vendor evaluations to ensure top-notch technologies and partners. Manage strategic vendor relationships and assist in IT procurement negotiations. Regularly review and audit the performance of system integrators, vendors, partners, and OEMs. Collaborate with the security team to deploy secure IT infrastructure for enterprise and customer projects. Manage CAPEX and OPEX budgets, forecast spending, and efficiently handle software licenses within budget constraints. Control costs and monitor dynamic IT infrastructure, including cloud servers, SAAS services, and DC power. Focus on cost-saving measures and efficient use of technology and personnel Roles and Responsibilities 3

Job Title: Openstack Support Engineer with strong background of OpenStack, Linux, Terraform and VMware Location: 100% REMOTE - Offshore India Employment Type: Long Term Contract Contract Length: Conract based 12+ Months Job Overview: We are looking for a skilled OpenStack Support Engineer with a strong background in OpenStack, Linux systems, Microsoft Azure, Terraform, and VMware . The ideal candidate will provide technical support, manage cloud environments, and troubleshoot complex issues across hybrid cloud infrastructures. This role is critical in ensuring the reliability, security, and performance of cloud platforms supporting enterprise applications. Key Responsibilities: Provide day-to-day technical support for OpenStack environments , including deployment, monitoring, and troubleshooting. Manage and maintain Linux-based systems that support OpenStack services. Support hybrid cloud environments, including integration with Microsoft Azure and VMware infrastructure. Use Terraform to automate infrastructure provisioning and updates. Diagnose and resolve issues across compute, network, and storage layers in OpenStack. Collaborate with internal teams to enhance automation, performance, and scalability of cloud platforms. Maintain system documentation, procedures, and support materials. Monitor system performance and ensure high availability and disaster recovery configurations are effective. Required Skills and Experience: 3–5 years of hands-on experience in OpenStack administration and support. Strong expertise in Linux (RHEL, CentOS, Ubuntu) administration and scripting. Working knowledge of Terraform for infrastructure automation. Solid understanding of VMware (vSphere, ESXi, vCenter) environments. Exposure to Microsoft Azure cloud services and hybrid connectivity. Proficient in troubleshooting networking, storage, and virtualization-related issues. Experience with tools such as Ansible, Git, or Jenkins is a plus. Preferred Qualifications: Bachelor's degree in Computer Science, Engineering, or related field. Certifications such as: Certified OpenStack Administrator (COA) Microsoft Certified: Azure Administrator Associate VMware Certified Professional (VCP) Terraform Associate (HashiCorp) Soft Skills: Strong analytical and problem-solving abilities Excellent written and verbal communication skills Ability to work both independently and as part of a global support team Customer-focused mindset with attention to detail What We Offer: Competitive salary and benefits Remote/flexible working options Opportunity to work with cutting-edge cloud technologies Career growth and certification support Collaborative and inclusive work culture Thanks & Best Regards Piyush Sharma Recruitment eMail: Psharma@ishift.net | www.ishift.net 7014 East Camelback Road, Suite 1452 Scottsdale, Arizona 85251 Show more Show less

Line of Service Advisory Industry/Sector Not Applicable Specialism Microsoft Management Level Senior Associate Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Responsibilities: Oracle Core DBA Administration requires knowledge of Unix/Linux Operating System. - Hands on experience in Oracle RAC (Real Application Cluster) with multiple nodes for large databases. - Experience in Real time replication with Oracle Data Guard for multi data center replications. - Experience in Database backup - restoration, Proficiency in database patching and upgradation (specially from 12c to 19c). - Oracle VM setup with CPU affinity - Experience in RDBMS like PostgreSQL, SQL Server, MySQL . - Experience in Oracle to PostgreSQL Database migration . - Experience in working PostgreSQL , SQL server and MySQL as a DBA . - 2-3 years' experience in Performance Tuning and Clear knowledge of Oracle Database memory Architecture. - Good communication skill. Must have - - At least 2 DBA certifications (one should be Oracle DBA certification) - Comfortable working on 24*7 rotation shift - Clear understanding of Oracle Objects and memory architecture. - clear understanding of DC-DR replication using various tools. Preferred Knowledge apart from above : - Automation with Unix operating systems like Linux, Solaris, HP-UX etc. - Knowledge in any kind of storage like SAN, NAS - minimum Knowledge in Oracle PL/SQL development, and query writing . Mandatory skill sets: Oracle DBA Preferred skill sets: RDBMS Years of experience required: 3-6 Years Education qualification: B.Tech/B.E./MCA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills VMware Optional Skills Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, Analytical Thinking, Android, API Management, Appian (Platform), Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C#.NET, C++ Programming Language, Client Management, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD), Creativity {+ 46 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date Show more Show less

Min 8+yrs exp on Okta, Horizon VDI, Blue Prism, Microsoft 365 Exp on Active Directory, DHCP, DNS, File & Print Server, IIS Expertise on Windows RDS infrastructure management Pls Call Vikas 8527840989 Email vikasimaginators@gmail.com Required Candidate profile Exp on any of the following Okta, in depth knowledge on Windows Servers (2016, 2019, 2022) platform Work Mode – Hybrid Shift – 2 to 11/12 to 9 PM Budget upto 22L Fixed + Var

Hybrid Cloud Engineer We are seeking a highly skilled and experienced Hybrid Cloud Engineer to join our cloud infrastructure team. The ideal candidate will be responsible for the design, deployment, management, and optimization of VCF (VMware Cloud Foundations) environment to support scalable and secure private or hybrid cloud platforms. This role requires deep knowledge of VMware technologies, automation, and infrastructure-as-code principles. You will work closely with cross-functional teams to ensure the cloud platform meets performance, availability, and security standards. Key Responsibilities: Design and Deploy: Architect and implement robust VCF-based solutions. Operations & Maintenance: Manage lifecycle operations for VCF components including SDDC Manager, vSphere, vSAN, NSX-T, and vRealize Suite. Automation & Integration: Develop and maintain automation scripts and workflows (PowerCLI, Ansible, Terraform) for provisioning and operational tasks. Security & Compliance: Ensure VCF environments align with internal security policies and compliance frameworks. Monitoring & Optimization: Use tools like vROps, vRLI, and Aria Suite to monitor health, performance, and capacity. Troubleshooting: Lead root cause analysis and resolution for complex issues across the virtual infrastructure stack. Documentation: Maintain accurate technical documentation, runbooks, and architectural diagrams. Collaboration: Work with networking, storage, and application teams to deliver cohesive solutions.

Dear Candidate, We are looking for Vmware (VCF+Vsphere) expert for bangalore location. Interested candidates can share their profile on anjalihb@norwintechnologies.com. Exp 4+ years Location: Bangalore Notice - Immediate or Max 30 days. More than 30 days candidates will not be considered. Job Description: 3 - 6 years of experience in VMware technologies (vSphere, vCenter, ESXi, etc.) Mandatory experience in VCF Experience in VCF Stack Experience in NSX V/ NSX T Exposure to VMware Cloud Foundation (VCF) architecture and components Solid understanding of virtualization, compute, storage, and networking Experience with hybrid cloud environments (e.g., VMware on AWS, Azure VMware Solution) Ability to script or automate using Power CLI or other tools is a plus Strong problem-solving skills and client-facing communication abilities VMware certifications (VCP-DCV, VCAP, or VCF-related) preferred but not required Regards, Anjali Bhadra anjalihb@norwintechnologies.com

Role Purpose: The Analyst -II L2 Service Management will provide functional and technical support to end users, addressing issues that have been escalated from L1 support. This role involves troubleshooting and resolving issues which is getting reported through ticketing tool which include functional and technical problems, managing service requests, and ensuring that service level agreements (SLAs) are met. The ideal candidate shall need to have technical skills, some experience in IT support, and a commitment to delivering exceptional customer service. Duties and Responsibilities: Incident Management & Escalation: Address and resolve incidents escalated from L1 support, ensuring timely and efficient resolution of complex technical issues. Maintain a clear communication loop with users and L1 support to provide updates on incident status. Advanced Troubleshooting: Perform in-depth analysis and troubleshooting of technical issues related to hardware, software, networking, and IT systems. Use diagnostic tools and logs to identify root causes and implement solutions. Service Request Fulfillment: Manage and fulfill service requests, including software installations, configurations, system updates, and user account management. Provide advanced technical assistance in areas like system integration, network configuration, and application support. Escalation to Higher Support: For unresolved or complex issues that require specialized expertise, escalate incidents to L3 support or relevant technical teams. Ensure proper documentation and follow-up. Knowledge Base Maintenance: Contribute to the knowledge base by documenting troubleshooting steps, solutions, and best practices. Regularly update knowledge articles to ensure they reflect the latest solutions and technologies. Root Cause Analysis: Participate in root cause analysis for recurring issues, and work to implement long-term solutions to prevent future incidents. Provide feedback and suggestions to improve the overall IT environment. Performance Monitoring: Monitor system performance and proactively address issues such as network outages, hardware failures, or system downtimes. Assist with preventative maintenance to ensure systems run smoothly. Customer Service & User Communication: Maintain a strong focus on customer service by providing timely and clear communication to end users regarding their incidents, status updates, and resolution. Ensure users understand the solutions provided. Collaboration with IT Teams: Collaborate with cross-functional teams (e.g., L1 support, infrastructure, network, and development teams) to resolve incidents efficiently and implement system improvements. Documentation & Reporting: Accurately document and close tickets in the service management system. Provide detailed updates on incident resolution steps, including any root causes, workarounds, and solutions. Process Improvement: Continuously improve support processes by analyzing incident trends and identifying areas for optimization. Suggest improvements to enhance support efficiency and user satisfaction. Knowledge, Experience & Skills: Education: Bachelor s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Experience: 2-4 years of experience in IT support, service desk, or technical support roles, with at least 1 year in L2 or higher support. Experience with complex system troubleshooting and incident resolution is required. Technical Skills : Strong knowledge of operating systems (Windows, macOS, Linux) and troubleshooting techniques. Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN). Proficiency in supporting enterprise-level software applications and cloud-based platforms (e.g., Office 365, G Suite, Salesforce). Experience with service management tools (e.g., ServiceNow, Jira, Zendesk). Experience with Active Directory, user account management, and group policies. Experience with remote support tools and diagnostic software. Knowledge of ITIL frameworks, particularly in incident and problem management. Soft Skills: Strong problem-solving skills with the ability to identify issues quickly and provide solutions. Excellent communication skills, both verbal and written, to explain complex technical issues to non-technical users. Strong attention to detail and the ability to document technical information accurately. Excellent customer service orientation with a focus on user satisfaction and effective issue resolution. Ability to work independently, manage multiple priorities, and function effectively in a fast-paced environment. Preferred: ITIL Foundation certification or other related IT service management certifications. Experience with cloud platforms such as AWS, Azure, or Google Cloud. Certifications such as CompTIA Network+, Microsoft Certified Solutions Expert (MCSE), or similar. Experience supporting virtual environments (e.g., VMware, Hyper-V). Knowledge of scripting languages or automation tools (e.g., PowerShell, Bash, Ansible) is a plus. What do we offer? Open culture and challenging opportunity to satisfy intellectual needs Flexible working hours Smart working: hybrid remote/office working environment Work-life balance Excellent, dynamic and multicultural environment

Job Description : We are actively seeking an experienced for Server Management Administrator (Linux with RedHat & Networking Troubleshooting) to join our team. Job Title : Server Management Administrator (Linux with RedHat & Networking Troubleshooting) Experience : 4 to 8 Years Location : Pan India Notice Period : Immediate Joiners Job Summary : We are hiring a Server Management Administrator with expertise in Linux (RedHat) and Networking Troubleshooting to manage and maintain IT infrastructure. The role involves server administration, networking, security, and performance monitoring to ensure smooth operations. Key Responsibilities : - Linux Server Administration : Install, configure, and maintain RedHat-based servers. - Networking Troubleshooting : Resolve network issues (DNS, DHCP, TCP/IP, Firewalls, VPNs, Load Balancers). - System Monitoring & Security : Monitor performance, apply patches, and enhance security. - User & Access Management : Manage accounts, roles, and permissions. - Backup & Recovery : Implement data backup and recovery strategies. - Virtualization & Cloud Exposure (Preferred) : Experience with AWS, Azure, or GCP is a plus. - Incident & Problem Management : Collaborate with IT teams to resolve issues. Required Skills : - Strong experience in RedHat Linux administration. - Hands-on experience in network troubleshooting. - Knowledge of security & compliance standards. - Familiarity with automation tools (Ansible, Puppet, Shell scripting - preferred). - Exposure to virtualization (VMware, KVM - a plus). Qualifications : - Bachelor's degree in IT, Computer Science, or related field. - Preferred Certifications : RHCE, RHCSA, CCNA. - Immediate joiners preferred! Apply now if you have the required skills.

The Cloud and Connectivity organization is actively looking for a VMware ESX Platform Operations Engineer to join them. Do you like to solve challenges and have an interest in large scale impact? Would you like the ability to impact global public and private cloud infrastructure operations through AI and Automation? If so, please apply. Job Summary: You will work in our Infrastructure Hosting Platform area developing and supporting the global technical operations of VMWare ESX based Infrastructure (IaaS) capabilities hosted on-premises along with Microsoft Azure. You will work closely with the team to maintain optimal performance and stability of our virtual infrastructure, contributing to the reliability and efficiency of our services across the organization. This role will have the opportunity to work with the most critical infrastructure supporting all Lilly Manufacturing and research sites in multi-datacenter stretch clusters. If you have a solid background in VMware administration, server virtualization, and thrive in dynamic enterprise environments, this role is for you. Our goal is to improve all aspects of our infrastructure availability and reliability through repeatable patterns, new architectural designs, improvements in observability to prevent outages to help increase value across the organization. The role will also provide guidance and direction to our global Lilly operations SMEs and connect with other platform infrastructure operations SME to deliver the daily operations associated with this area. How you'll Succeed Be Bold - You will drive Infrastructure Operations to never have to fix the same problem twice through adoption of AI OPS, Event Driven Automation, and robust Observability. Be Fast - You will accelerate initiatives in areas such as: Infrastructure AI OPS automation, cloud IaaS management, and cloud infrastructure as code to enable critical business projects. Be Proactive - You will have groundbreaking chances to transform our operations processes using proactive, predictive, and automated AI & Observability capabilities. Be Your Best - You will bring a high learning agility and Infrastructure operations / engineer skills to help us enable the Lilly Technology strategy, identifying tech opportunities, and accelerate our AI OPS journey. What You Should Bring Technical expertise and leadership to turn ideas and concepts into solutions. Linux, Windows, VMware vSphere, Dell SAN storage or Cloud certifications are a bonus, or we are willing to help you develop. Technical leadership supporting enterprise grade infrastructure solutions and leading the deployment at multiple global locations. Strong Hands-on experience with automated infrastructure availability and resiliency (VMWare/vSphere/Storage replication) at enterprise scale along with virtualized Windows or Linux OS platforms. Knowledge and experience with modern VMware ESX, Azure VMware Service, IaaS cloud services (EC2, Azure Compute), or languages and tools such as Python, JSON, YAML, ARM, Git is a bonus. Optimize, configure, and maintain private cloud infrastructure capabilities to help Build, Configure, and Maintain systems. Consistent track record of high quality, agile focused, team-based solution delivery. Excellent analytical, problem solving and communication skills, working across global and diverse teams. Deep understanding of networking concepts like VLANs and trunking. Configure and manage VMware networking components, including Distributed Switches (vDS), to ensure efficient and secure network communication. Experience with Zerto and VMware HCX technologies is a plus. Key Responsibilities Infrastructure Design and Implementation: Lead the design, deployment, and management of VMware environments to support critical business applications. Team Leadership: Manage and mentor a team of engineers, providing technical guidance and fostering a collaborative work environment. Be able to lead and deliver small/medium scale projects like LCM s, new Manufacturing sites, new tool implementations etc, Performance Optimization: Ensure the optimal performance, scalability, and reliability of VMware infrastructures. Identify and resolve performance bottlenecks. Troubleshooting and Support: Provide advanced troubleshooting for complex issues and ensure timely resolution to minimize downtime in the Vmware Infrastructure. Automation and Scripting: Identify, develop and maintain automation scripts to streamline operations and improve efficiency. Capacity Planning: Conduct capacity planning and performance analysis to ensure the infrastructure can meet future demands. Documentation: Maintain comprehensive documentation of system configurations, procedures, and troubleshooting guides. Collaboration: Work closely with other teams, including platform,network, storage, and security teams, to ensure seamless integration and operation of systems. Incident, Change and Request Management: Lead incident response efforts and perform root cause analysis to prevent future occurrences. Ensure changes and requests are addressed in a timely fashion by the team. Continuous Improvement: Identify areas for improvement in existing processes architecture and toolsets and implement enhancements to increase efficiency and reliability. Remote Support : Provide remote support to globally dispersed teams, ensuring consistent and reliable VMware services across all locations. Qualifications: Education: Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). Certifications: VMware certifications such as VMware Certified Professional (VCP) are highly desirable. Additional certifications in related technologies are a plus. Experience: 5-15+ years of experience in VMware administration and operations within enterprise environments. Technical Skills: VMware ESXi Proficiency: Expert in installation, configuration, and management of VMware ESXi hosts. VMware Tools: Extensive experience with vCenter Server, VMware Update Manager (VUM), and other VMware management tools. Virtualization Concepts: Understanding of virtualization technologies, including experience with virtual machine provisioning and resource management. Clustering Technologies: Strong understanding of HA, DRS clusters, and Metro Stretch Clusters. Server Clustering: Proven ability to add, modify, and delete server clusters within vCenters. Networking Skills: Proficient in networking concepts such as VLANs, trunking, and VMware networking components like Distributed Switches (vDS). Physical Hardware Knowledge: Experience managing physical hardware from various vendors, ensuring optimal operation through regular patching and firmware updates. Automation Expertise: Skilled in scripting and automation using tools like PowerShell, Python, and familiarity with automation platforms. Additional Skills: Cloud Services: Knowledge and experience with Azure VMware Service and IaaS cloud services like AWS EC2 and Azure Compute. Problem-Solving: Strong analytical skills with the ability to troubleshoot and resolve technical issues effectively. Time Management: Ability to work independently, manage multiple priorities, and meet deadlines effectively in a fast-paced environment. Customer Focus: Commitment to providing high-quality service and support to internal stakeholders. Modern Toolsets: Familiarity with new-age management and monitoring tools. Communication: Strong verbal and written communication skills, capable of working across global and diverse teams. Leadership: Demonstrated ability to provide technical leadership and guide teams in high quality, agile focused, team-based, enterprise-grade, infrastructure solutions delivery globally. Desirable Skills: Cloud Services Exposure: Basic understanding of cloud platforms such as Microsoft Azure or AWS. Storage Technologies: Knowledge of storage solutions and how they integrate with VMware environments. Monitoring Tools: Experience with monitoring and management tools for infrastructure health. OS Proficiency: Knowledge of Linux and Windows operating systems. Scripting Languages: Familiarity with JSON, YAML, ARM templates. Version Control Systems: Familiarity with version control systems like Git is a plus. Soft Skills Strong analytical and troubleshooting skills, with the ability to handle complex technical challenges. Ability to prioritize, multitask, and work effectively under pressure in a fast-paced environment

AHEAD is searching for a Virtualization & Compute Engineer to be a part of our Managed Services team. Candidates will be primarily responsible for the overall health and maintenance of virtualization and compute products in our managed services customer environments. Candidates will serve as a valued member of the Managed Services Virtualization team, providing tier2level support for virtualization technologies. The ideal candidate should be eager to learn, customer focused, an effective communicator, self-initiating and able to perform most tasks without direct oversight. Roles and Responsibilities Provide enterprise-level operational support for incidents, problem, and change management activities Investigate and triage technical events and requests needing additional resources Intelligently escalate issues to level 3 engineering Work across technical teams to troubleshoot complex infrastructure issues Work with vendors to resolve virtualization and compute issues Plan and perform maintenance activities Create and maintain detailed documentation Ensure that clients' infrastructure is healthy, stable, documented, and configured with accepted technical best practices Communicate with customers and internal teams with transparency Participate in on-call rotation Complete training and certification as assigned to further skills and knowledge Qualifications Bachelor's degree or equivalent in Information Systems or related field (Unique education, specialized experience, skills, knowledge, training, or certification may be substituted) 5+ yrs of experience with Virtualization technologies Experience with VMware vSphere/VVF required Experience with Nutanix AHV preferred Experience with Microsoft Hyper-V preferred 5+ yrs of experience with operational administration of IT systems 5+yrs of experience with performance monitoring tools (LogicMonitor, Elastic, etc.) 5+ yrs of experience with an enterprise ITSM system. ServiceNow preferred Experience with Cisco UCS and Dell hardware systems required Familiarity with Dell PowerFlex/PowerStore/VxRail preferred Operating System skills with Windows and Linux preferred Understanding of PowerShell and PowerCLI. Ability to create and utilize scripts preferred Managed services or consulting experience preferred VMware Certified Professional certification required ITILv4 certification preferred Soft Skills: Technical troubleshooting and problem-solving capabilities Approach projects and problems with a security first mindset Superior customer service and training skills Possess a strong sense of urgency and ability to set priorities Ability to work without direct supervision Team-oriented collaborator willing to share knowledge and experience Solid communicator with the ability to provide professional documentation Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels Ability to effectively interact with all levels of business via phone, written communication, and in person Skilled in achieving results in a customer centric environment Self-motivated, able to work in a fast-paced environment

Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process