6329 Vmware Jobs - Page 22

About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Responsible for managing and optimizing SSL certificate lifecycle, DNS infrastructure, Linux and Windows server administration and automate system patching processes. This role is critical to ensuring the security, availability, and performance of our production systems Responsibilities Expert experience in administering Linux operating systems, an in-depth understanding of associated open-source monitoring, management, deployment and reporting tools and an in-depth understanding of Windows operating systems An in-depth understanding of ISP services / protocols /network concepts (including IP, TCP, DNS, Mail, HTTP(s), routing, switching concepts, load balancers, layer 7 firewalls etc). An in-depth understanding of other vituallisation platforms (including VMware EXSi , Experience working to company security policy compliance as well as industry standard certifications such as ISO 27001. Strong scripting/automation capability such as: Bash / Shell scripting Previous extensive ‘hands on’ experience in Operation and Build of Linux Networks / Platforms / Services and a good level of design experience, with a mindset of simplicity, automation, digitisation and security. A working understanding of service provider technologies relevant to the technology vertical and working knowledge of concepts in other technology verticals. (For example, IP service provider technologies and applications such as eVPN, Segment Routing, BGP, DDoS, DNS, Ipv4, Ipv6, SIP, IPSEC, GRE, L2TP tunnelling techniques, SDN and NFV). Ability to design and implement networks / platforms / services relevant to the technology vertical and working knowledge of impacts and integrations into other technology verticals. Must establish and maintain an in-depth knowledge of current and future technologies in order to contribute to the identification of advances and improvements in Networking and Platforms, with associated security elements. Experience in constructing and reviewing quotes and/or proposals and the relevant numerical skills in order to technically size network / platform / system load capacity requirements. Good level of awareness and current understanding of process, procedure and governance and required, own and team, and contributions to Change Management. Problem Solving Design and implement networks in the most cost-efficient manner through the careful selection of new equipment and the reuse of existing equipment where possible. Provide expert technical advice and guidance to (senior) engineers, in order to help them resolve problems or help complete complex deployments Effectively communicate with team, other teams, customers, 3rd party contractors, suppliers, etc. Provide a confident and proactive face to other internal departments and external agents or clients.

1. Asset management 2. Windows/Linux Server Management & Monitoring 3. Web Server Management & Monitoring 4. Application Management & Monitoring 5. Domain & SSL Management 6. Laptop/Desktop/Server Installation & Support 7. Networking 8. VMWare Management Experience - 2-3 years Location: Kerala Please share us your CV at shashidharan.x@sritindia.com About RICT India Private Limited , A wholly owned subsidiary of SRIT, is focused on delivering tailored technology solutions across the Telecom, eGovernance, and Healthcare sectors. In the Telecom sector , RICT specializes in software publishing and solutions that support telecom operators and service providers. This includes developing ready-made software products, operating systems, and business applications that enhance network management, customer experience, billing, and other critical telecom functions. We also offer consultancy services to build customized software that meets the evolving needs of telecom companies, helping them stay competitive and innovative in a rapidly changing industry. Within the eGovernance sector , RICT contributes by providing digital solutions that enable government agencies to deliver services more efficiently and transparently. Our software and consulting services assist in developing platforms for citizen engagement, online service delivery, data management, and secure information exchange. These solutions help streamline government operations, increase accessibility for citizens, and promote good governance through technology. In the Healthcare sector , RICT develops software applications aimed at improving patient care, hospital management, and medical data handling. We offer ready-made and custom software solutions that support electronic health records (EHR), appointment scheduling, telemedicine, and healthcare analytics. Our expertise helps healthcare providers optimize their workflows, enhance patient outcomes, and ensure compliance with regulatory standards. Established in 2010 and headquartered in Bangalore, RICT India Private Limited (formerly Railwire Information Communication Technologies Private Limited) brings over 15 years of industry experience. About SRIT : SRIT is a 25-year-old CMMI Level 5 software and IT project execution company, headquartered in Bangalore. We are about 1000 people strong. SRIT has delivered more than 130 projects across Healthcare, e-Gov and Telecom domains, both within India and 13 other countries including America. In the eHealth sector, SRIT manages end-to-end software for ~275 specialty hospitals and ~1720 general hospitals across 14 countries. In the e-Governance sector, SRIT has delivered more than 33 projects. In the Telecoms sector, SRIT delivers its ICB BSS-OSS software solution to tier-1 providers such as BSNL and does end-to-end software management for RailWire. SRIT is the Managed Service Provider pan-India for RailTel Corporation of India Limited (Railway Ministry’s) RailWire Products and Services. For more details, please visit our website: www.sritindia.com Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹40,000.00 per month Work Location: In person

About Providence Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services. Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US. Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale. Why Us? Best In-class Benefits Inclusive Leadership Reimagining Healthcare Competitive Pay Supportive Reporting Relation What will you be responsible for? Provide technical support for the Firewall Engineeringteam to produce technical solutions into designing,implementation. Contribute to improving processes, documentation, pre-empt risks, interaction with end users, vendors supportstaff and IS departmental staff. What would your day look like? Design, Troubleshoot, implement, and maintain solutionsas well as develop and maintain documentation. Manage planning, designing, and implementingautomation replacing manual work wherever feasible. Who are we looking for? A senior Network Engineer who has extensive workexperience into Palo Alto Firewalls, Routing & Switchingand SDWAN technologies. Configure, manage, and troubleshoot : Palo AltoFirewalls (Panorama, Prisma Access, WildFire, URLfiltering, Threat Prevention, Prisma Implement security policies, NAT, VPNs (GlobalProtect),and Zero Trust architectures Having extensive knowledge on Networking along withtheir operations, benefits, and constraints. Proficiency inbasic Security Technologies such as Firewalls. Familiarity with SDWAN solutions, which involvesextensive knowledge on routing protocols such as BGP,OSPF, EIGRP Deploy and manage SD-WAN solutions (Cisco Viptela,Fortinet, Versa, or VMware Velocloud) Proficiency in networking basics encompassing TCP/IPprotocols, OSI model, routing, switching, and elementarynetwork issue resolution. Certifications: Palo Alto Networks Certified NetworkSecurity Engineer (PCNSE), Cisco CCNP, VMWareSDWAN certification are preferred certifications A senior Network Engineer who has extensive workexperience into Palo Alto Firewalls, Routing & Switchingand SDWAN technologies. Configure, manage, and troubleshoot : Palo AltoFirewalls (Panorama, Prisma Access, WildFire, URLfiltering, Threat Prevention, Prisma Implement security policies, NAT, VPNs (GlobalProtect),and Zero Trust architectures Having extensive knowledge on Networking along withtheir operations, benefits, and constraints. Proficiency inbasic Security Technologies such as Firewalls. Familiarity with SDWAN solutions, which involvesextensive knowledge on routing protocols such as BGP,OSPF, EIGRP Deploy and manage SD-WAN solutions (Cisco Viptela,Fortinet, Versa, or VMware Velocloud) Proficiency in networking basics encompassing TCP/IPprotocols, OSI model, routing, switching, and elementarynetwork issue resolution. Certifications: Palo Alto Networks Certified NetworkSecurity Engineer (PCNSE), Cisco CCNP, VMWareSDWAN certification are preferred certifications Providencene Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct. Contact our Integrity hotline also, read our Code of Conduct. Providence Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct. Contact our Integrity hotline also, read our Code of Conduct.

The VMWare NSX Administrator plays a critical role in ensuring the smooth operation of network virtualization and security solutions. This position focuses on independently resolving technical tickets, providing on-call support, and conducting root cause analysis to enhance customer satisfaction and operational efficiency. The role is fundamental in maintaining high-quality service standards and fostering a positive customer experience. (1.) Key Responsibilities 1. Resolve Technical Support Tickets By Utilizing Vmware Nsx And Sdn Technologies, Adhering To Quality Standards And Company Policies While Ensuring Timely Resolution Within Agreed Sla. 2. Provide On-Call Support For Escalated Issues, Conducting Thorough Root Cause Analysis To Identify And Implement Effective Solutions. 3. Contribute To Knowledge Management By Updating And Maintaining The Knowledge Base, And Facilitate Training Sessions For New Team Members And Coaching For Analysts To Enhance Team Capabilities. 4. Analyze Support Trends And Proactively Engage In Value-Adding Activities To Improve Operational Processes And Reduce Ticket Volume. 5. Ensure A Positive Customer Experience By Achieving High Rates Of First Call Resolution And Minimizing The Number Of Rejected Resolutions And Reopened Cases. Skill Requirements 1. Solid Proficiency In Vmware Nsx And Sdn Technologies. 2. Strong Understanding Of Network Virtualization And Security Concepts. 3. Familiarity With Ticketing Systems And Itil Best Practices. 4. Excellent Problem-Solving And Analytical Skills. 5. Effective Communication And Interpersonal Abilities. Certification 1. Optional But Valuable: Vmware Certified Professional (Vcp-Nv) Certification. No. of Positions 1 Skill (Primary) Data Center-DC Converged-DC Virtualization (x64) Auto req ID 1588983BR Skill Level 3 (Secondary Skill 1) Data Center-Network Data-Network Data

Job Title: Hyper-V Engineer / Specialist – PowerFlex & Data Center Build Location: Location: Delhi NCR, Pune, Mumbai and Bangalore(Hybrid) Experience: 6 to 10 Years Employment Type: Contract(Fixed Term: 3-6months) Notice Period: Immediate / Up to 30 Days Role Overview: We are looking for a technically proficient Hyper-V Engineer/Specialist to support our data center initiatives, including infrastructure builds and virtualization using Microsoft Hyper-V. The ideal candidate will also have hands-on experience with Dell PowerFlex storage systems and be well- versed in physical data center build activities such as racking, cabling, and server configuration. Key Responsibilities:  Design, deploy, and manage Hyper-V virtualization environments, including clusters, virtual networking, and storage integration.  Collaborate in data center build projects—installing and configuring physical servers, network switches, and cabling.  Implement and manage Dell PowerFlex infrastructure for hyper-converged and software- defined storage solutions.  Perform system patching, backup configuration, and failover testing for virtualized environments.  Monitor performance, capacity, and availability of virtual infrastructure and storage.  Create and maintain detailed documentation of system configurations, procedures, and change control records.  Work with cross-functional teams to ensure smooth deployments and minimal downtime.  Troubleshoot and resolve complex infrastructure and virtualization-related issues. Must-Have Skills:  Strong hands-on experience with Microsoft Hyper-V, Failover Clustering, and Virtual Machine Manager (VMM).  Knowledge and experience in Dell PowerFlex infrastructure (deployment, monitoring, storage pool setup).  Experience with data center build and operations, including physical server setup and structured cabling.  Familiarity with Windows Server (2016/2019/2022) in enterprise environments.  Understanding of networking fundamentals related to virtualization (vSwitches, VLANs, NIC teaming).  Experience with backup and disaster recovery for virtual environments. Preferred/Good to Have:  Exposure to other hypervisors (e.g., VMware ESXi, KVM).  Experience with monitoring tools (e.g., SCOM, Nagios, or SolarWinds).  Scripting knowledge (PowerShell, CLI).  Certifications like Microsoft Certified: Azure Administrator, Hyper-V Specialist, or Dell EMC PowerFlex. Education & Qualifications:  Bachelor's degree in Computer Science, Information Technology, or related field.  Industry certifications are a plus. Work Conditions:  Onsite work required during physical builds and project deployment phases.  May include off-hours or weekend support for migrations or scheduled downtimes. Job Types: Permanent, Contractual / Temporary Contract length: 3-6 months Pay: ₹150,000.00 - ₹170,000.00 per month

Roles & Responsibility: I. Handling Technical Support Calls & Tickets II. Resolving issues - Remote Access, Phone Support, etc. III. Performing Installation & Configuration of IceWarp, MySQL, SSL, Linux & Windows Server OS IV. Monitoring Servers (IceWarp, MySQL, etc) V. Performing Migration VI. Handling Presales queries (L1/L2) VII. Handling important/urgent calls during non-office hours VIII. Providing Support during Emergency as required (Off hours) IX. Should Handle atleast 30 Tickets per month when in support role X. Should handle atleast 4 implementations in a month XI. Handle escalation from Customer (as per escalation matrix) Key skills: Messaging Administrator, Windows server, Linux server, System Administrator Knowledge Required: a) Administration of Windows b) Administration of Linux (CentOS, Debian, Ubuntu) c) Network level skills d) Email protocols (SMTP, POP3, IMAP) e) MS SQL Server, MySQL Server (Installation, configuration, fine tune, backup restore, query execution, troubleshooting) f) Experience with ActiveDirectory and LDAP. g) Experience with the administration of mail server MS Exchange/Lotus Domino/Postmaster/Zimbra/Mdaemon h) Virtualization (VMWare, HyperV) i) Knowledge in SSL Certificates j) Knowledge of helpdesk/ticketing system (Kayako/Zendesk) k) Technical understanding (Systems, Database, Networks) l) Very Good communications skills - English, written & spoken m) High customer orientation, communication strength, team ability n) Self-initiative / motivation / willingness to learn o) 5+ years of experience in the same domain Job Type: Full-time Pay: ₹500,000.00 - ₹600,000.00 per year Application Question(s): Notice Period Experience: Active Directory: 2 years (Preferred) Linux: 2 years (Preferred) mail Server: 2 years (Preferred) Work Location: In person

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute You will report to the ROA Test Engineering Manager and play a key role in validating the functionality and performance of our Routing and Optical Automation (ROA) solutions. You will contribute to delivering a high-quality product by developing test strategies, executing test plans, and ensuring seamless integration across systems and protocols. Your responsibilities will include: Collaborate with cross-functional engineering teams, PLMs, and product owners to translate high-level requirements into robust test coverage. Develop and execute test plans for L3 Routing, Packet Management, Fault Management, and Traffic Integrity using tools like TestRail. Lead lab setup and equipment coordination activities to simulate real-world test environments. Validate integration of open-source and third-party applications into Blue Planet ROA solutions. Analyze test results, raise defects via Jira, and prepare detailed test reports. Automate manual test cases using REST/UI automation with Python; maintain CI/CD readiness. Mentor junior team members and ensure best practices in automation and test coverage. The Must Haves Bachelor's degree in Computer Science, Electrical Engineering, or equivalent. Minimum 4+ years of experience in system testing or validation. Strong hands-on experience with L2/L3 networking protocols such as BGP, OSPF, ISIS, MPLS, Segment Routing, E-LINE/E-LAN, LDP/RSVP-TE, SNMPv2/v3, TACACS, RADIUS, Netconf, GNMI, etc. Proficiency in using traffic generators like IXIA or Spirent for performance/stress testing. Experience in test automation using Python (REST APIs/UI Automation) and CI/CD tools. Experience with Unix/Linux (Ubuntu, RHEL) system administration and server environments. Knowledge of VMware ESXi, OpenStack, and network virtualization software (Open vSwitch, vRouter). Assets Experience with Ciena’s Blue Planet platform, architecture, and microservices. Exposure to cloud orchestration and container technologies. Familiarity with microservices, REST-based applications, and service assurance domains. Understanding of modern Agile/DevOps methodologies and tools. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Job Summary: We are looking for an experienced Infrastructure Architect to design, implement, and manage scalable, secure, and high-performing IT infrastructure solutions. The ideal candidate will have strong expertise in cloud platforms (AWS/Azure), networking, virtualization, and enterprise IT systems. Key Responsibilities: · Design and implement enterprise-grade infrastructure solutions (on-prem, cloud, hybrid). · Define architecture standards, roadmaps, and deployment strategies. · Ensure infrastructure scalability, reliability, and security compliance. · Collaborate with DevOps, Security, and Application teams for solution alignment. · Troubleshoot complex infrastructure issues and lead incident resolution. · Evaluate and recommend new tools, technologies, and best practices. Requirements: · 8–10 years of experience in IT infrastructure design and management. · Strong knowledge of AWS/Azure/GCP, networking, firewalls, load balancers, and storage. · Proficiency in virtualization (VMware, Hyper-V) and containerization (Docker, Kubernetes). · Experience with automation tools like Terraform, Ansible, or similar. · Solid understanding of security standards, DR/BCP, and performance tuning. · Excellent communication, documentation, and stakeholder management skills. Experience: 8–10 years Location: Remote Employment Type: Full-Time Interested candidates can share their CVs on info@xcelhrsolutions.com

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Required Key Skills and Qualifications: Bachelor’s degree in Engineering, Computer Science, or related field. 6+ years of experience in network operations or managed services. (experience differs as per the band mentioned in above) Strong knowledge and hands-on experience in SD-WAN technologies (e.g., Cisco Viptela, Fortinet, Versa, VMware VeloCloud, SilverPeak etc.). Deep understanding of IP networking protocols (BGP, OSPF, VRF, GRE, IPSec, NAT, MPLS, GVPN etc.). Proven experience in troubleshooting complex WAN/LAN issues in large-scale enterprise or service provider environments. Familiarity with network monitoring & troubleshooting tools. Understanding of network security principles, with hands-on in firewalls (Fortinet/Palo Alto/Cisco ASA) considered a strong advantage. Exposure to cloud-based networking and security services (AWS TGW, Azure VWAN, SASE, etc.). Industry standard certifications in relevant domain will be added advantage. Key Responsibilities Act as the technical escalation point for all SD-WAN-related issues within the operations team. Own and drive the end-to-end assurance of SD-WAN services including performance monitoring, fault resolution, and root cause analysis. Work closely with NOC, engineering, vendors, and customer teams to ensure network availability and SLA adherence. Analyze network performance data and recommend optimization actions and corrective measures. Lead or support incident triage, change implementation, and problem management initiatives. Ensure proper documentation of configurations, standard operating procedures (SOPs), and best practices. Assist in knowledge transfer and training of L2 teams for continuous skill upliftment.

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Position Description Summary Position Title: UCC Collaboration Sr. Lead Job Location: Pune I) Position Summary Key objective / Purpose of the job: Responsible for installation & configurations of environment VMWare, ESXi, Storage, Windows & Unix Servers and related infrastructure. Install Chassis and SAN (iSCSI) storage of Various Vendors like Dell, HP, NetApp, etc. Configure with various hypervisor like VMWare ESXi and KVM/Proxmox by following all checklist of operation handover. Create Technical Documentation like HLD and LLD. Provide KT Session to other team members. Maintenance inventory of hardware and software for annual renewals. Operational Support for Day2 incidents whenever needed. Engage vendors for new/enhancements/issues requirement. Work with CFT for BoQ finalization and ordering process. Good understanding of Basics of Networking like VLAN, routes, etc II) Person Specification Essential Qualifications & Certifications: Bachelor's Degree in Electrical, Electronics, Telecommunications VMWare VDC Certified, Red Hat Certified Requisite Skills: 5 to 10 years IT industry experience Expert knowledge on VMWare ESXi, VMWare vCenter, KVM Hypervisor Configure hypervisor like VMWare ESXi and KVM/Proxmox by following all checklist of operation handover Build VM (Windows/Unix) as per application requirements Install Chassis and SAN/iSCSI storage of Various Vendors like Dell, HP, NetApp, etc Datacenter RHS Support for installation or operation activities related to managed servers Create Technical Documentation like HLD and LLD Provide KT Session to other team members Maintain inventory of hardware and software for annual renewals Operational Support for Day2 incidents whenever needed Engage vendors for new/enhancements/issues requirement Work with CFT for BoQ finalization and ordering process Excellent verbal and written communication abilities Good understanding of Basics of Networking like VLAN, routes, etc Ability to demonstrate basis IP Switching and Routing knowledge Work effectively under pressure Aptitude for learning, ability to quickly grasp new and leading-edge technologies Effective participation and departmental representation in engineering and product roadmap enhancement Rigorous attention to detail, enforcing and working within change control procedures. Teamwork and team building attributes Travel to Different city whenever required Job Description Responsible for managing day to day network operations and maintenance, in Unified Collaborations domain. This includes- customer change requests, platform uptime, incident management, problem management, CFT / OEM Interlock, and escalation support for the operations. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability. Manage new enhancements/issue resolution. Proactive/Reactive fault management; Incident Management: Customer Handling during the fault and ensuring subsequent updates in timely manner. Work directly with other OEM on repeat issues, bugs and implement resolution through defined change management process. Identify day to day manual activities, repeat tasks and leading the effort to automate them. Review CFT teams changes frequency, criticality and identify gap and prepare SOP (documents) to ensure no change error. Track and monitor the environment performance to ensure minimal interruption to network transmission and/or network switches. Manage network equipment maintenance and security operations for all sites. Maintain day to day O&M tasks associated installation and testing of new network equipment, diagnosing, and locating troubles. Performing repair and maintenance and restoring service for optimal customer satisfaction The role may be an individual contributor or may lead a small team. Desired Skill sets Troubleshooting experience of network, equipment and service level faults Ability to write and present a comprehensive vulnerability assessment report. Understanding of domain and related technologies Understanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives.

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Summary We are seeking a skilled and proactive Linux System Administrator with strong experience in Kubernetes (K8s) to join our IT infrastructure team. The ideal candidate will be responsible for managing Linux-based systems and ensuring the stability, performance, and security of our containerized applications. ================== Key Responsibilities: ========== Administer, configure, and maintain Linux systems (preferably Rocky Linux, RHEL, or Ubuntu). Deploy, manage, and troubleshoot Kubernetes clusters (on-prem and/or cloud). Automate system tasks and deployments using tools like Ansible, Python, or shell scripting. Monitor and improve system performance and reliability. Implement security measures, patch management, and compliance practices. Collaborate with DevOps and development teams to support CI/CD pipelines. Manage container orchestration using Kubernetes, Helm, and related tools. Maintain system documentation and standard operating procedures. ============= Required Qualifications: ============= Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience). 5+ years of experience as a Linux Administrator. 3+ years of hands-on experience with Kubernetes in production environments. Strong knowledge of containers (Docker) and container orchestration. Experience with Linux shell scripting and automation tools. Familiarity with monitoring tools (e.g., Prometheus, Grafana, ELK stack). Familiarity with hypervisors tools (VMware , Openstack). Preferred Qualifications Certifications such as CKA (Certified Kubernetes Administrator) and RHCE. Exposure to Infrastructure as Code (IaC) tools like Ansible. Understanding of networking concepts related to Kubernetes (Ingress, Services, DNS). ========= Soft Skills: =============== Strong troubleshooting and analytical skills. Excellent communication and collaboration abilities. Ability to work independently and in a team-oriented environment.

About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Title: Linux Support Engineer – Level 1 (with L2 Task Awareness) Location: Pune Experience: 1 to 3 years Shift: Rotational (24x7 support) Job Type: Full-time Job Summary We are seeking a dedicated L1 Linux Support Engineer to provide frontline operational support for enterprise Linux servers. The engineer will focus primarily on L1 responsibilities, but must also have basic to intermediate understanding of L2 tasks for occasional escalated activity handling and team backup. Key Responsibilities L1 Responsibilities (Primary): Monitor system performance, server health, and basic services using tools like Nagios, Zabbix, or similar. Handle tickets for standard issues like disk space, service restarts, log checks, user creation, and permission troubleshooting. Basic troubleshooting of server access issues (SSH, sudo access, etc.). Perform routine activities such as patching coordination, backup monitoring, antivirus checks, and compliance tasks. Execute pre-defined SOPs and escalation procedures in case of critical alerts or failures. Regularly update incident/ticket tracking systems (e.g., ServiceNow, Remedy). Provide Hands-and-feet Support At Data Center If Required. L2 Awareness (Secondary / Occasional Tasks): Understand LVM management, disk extension, and logical volume creation. Awareness of service and daemon-level troubleshooting (Apache, NGINX, SSH, Cron, etc.). Ability to assist in OS patching, kernel updates, and troubleshooting post-patch issues. Exposure to basic scripting (Bash, Shell) to automate repetitive tasks. Familiarity with tools like Red Hat Satellite, Ansible, and centralized logging (e.g., syslog, journalctl). Understand basic clustering, HA concepts, and DR readiness tasks. Assist L2 team during major incidents or planned changes. Required Skills Hands-on with RHEL, CentOS, Ubuntu or other Enterprise Linux distributions. Basic knowledge of Linux command-line tools, file systems, and system logs. Good understanding of Linux boot process, run levels, and systemd services. Basic networking knowledge (ping, traceroute, netstat, etc.). Familiar with ITSM tools and ticketing process. Nice to Have RHCSA Certification (preferred). Exposure to virtualization (VMware, KVM) and cloud environments (AWS, Azure). Experience With Shell Scripting Or Python For Automation. Understanding of ITIL framework. Soft Skills Strong communication and coordination skills. Ability to follow instructions and SOPs. Willingness to learn and take ownership of tasks. Team player with a proactive mindset.

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description seeking a highly motivated and experienced Project Manager - Technical account manager. In this customer-facing role, candidate will be responsible for overseeing the successful delivery and services assurance support lifecycle for services (Managed Hosting - cloud, Microsoft End user service, Managed security services, Managed connectivity like MPLS, ILL etc)) offered to end customer directly at our client's locations. You will be the primary point of contact for our clients, ensuring enhanced customer experience. Responsibilities Serve as the primary technical client contact and advocate for day to day and escalated issues and requests Ensuring satisfaction through proactive communication, issue resolution, and regular engagement (status calls, QBRs, documentation). Safeguard existing revenue streams while identifying and driving new business opportunities within accounts through strategic collaboration with sales teams. Lead key initiatives like DC-DR drills and post-deployment handovers, manage service improvement plans, and *ensure timely delivery of customer project milestones. Collaborate with internal teams and subject matter experts to align on project goals, optimize customer investments, and provide leadership across business units. Track capacity, risks, and service improvements; maintain related trackers; and provide regular account status updates to senior management and stakeholders. Understanding of POA & Leading Major activity e.g. DC – DR drill, Handover post deployment Regularly phase out Service Improvement plans (Technical & Process) to customer & maintain a related tracker Should also be able to drive related Customer Project deliverables. Monitoring, managing, and administering the monetary terms of SLAs and other billing related aspects. Provide the relevant reports including real time as well as past data/information/reports for the department to validate the billing and SLA related penalties. The reports shall consist (not limited to) of: Summary of resolved unresolved and escalated issues / complaints. Logs of backup and restoration undertaken reports. Component wise Virtual machines availability and resource utilization reports. Consolidated SLA / Non- conformance reports. (Detailed Daily, Weekly, Monthly Progress Report) Clarity on SOP of Operations and Monitoring. Should be able to do customer Architectural review Would need to work from Office or customer location (Mumbai) Tracking Inventory including licenses. SLA reconciliation and resolving associated billing disputes. Support, Revenue enhancement through accelerated deliveries. Desired Skill sets & requirement B.E./B.Tech/ MCA ( profile expects min 12-15 yrs of experience in which 10+ yrs experience requested for PM ) In managing and implementing large multilocation IT Network Projects Experience of implementing end to end Projects in PSU/ Government Bodies/ Autonomous Organizations (Under any Indian Government law) in India. Certifications: PMP / Prince2 Certification (If certified better). Technical Certification: Vmware, Openstack, Operating System Proficient in Windows/Linux systems and virtualization technologies with strong technical understanding of Linux OS, storage, Network and backup solutions. Experienced in public and private cloud environments, with exposure to firewalls, proxies, IDS/IPS, SIEM, DDoS protection, and Zscaler. Familiar with MPLS, and ILL, ensuring robust enterprise connectivity and communication. Familiar with InfoSec trends, enabling effective positioning of security solutions for customers. Strong analytical mindset with proven ability to troubleshoot and resolve complex technical issues efficiently. Excellent logical reasoning to assess technical issues. Capacity Management for customer infrastructure and services. Risk Identification and tracking for Customer infra Leading customer calls and getting into conclusion on the purpose of the call. Ability to audit customer infrastructure and suggest improvements. Ability to forecast churn and upgrades for account base. Ability to tailor message formats and contents to the audience and get heard. Ability to manage multiple initiatives simultaneously. Comfortable dealing with complex customer relationships, decision processes and competing agendas Ability to travel for customer meeting/service reviews or Resident On site at Customer Place The standard working hours are from 09:30 am to 06:30 pm, Flexibility may be required to accommodate project deadlines.

Responsible for different aspects of engineering activities to provide differentiated services and solutions. These may also include product evaluation, solution designing and testing and roll out plan for existing and new services, including design of tools needed for operation of these new services and systems. This is an operational role, responsible for delivering results that have direct impact on day-to-day engineering operations in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT. Responsibilities Systems engineering for front-end processors, cloud infrastructure, multiplexes, LAN/WAN communications, network nodes, switches, and various transmission systems. Ensure timely rollout of system enhancements, migration, deployment, and optimization projects. Involved in planning, architecture designing, developing, and testing solutions and service products riding on network or across multiple network layers. Involved in the development of systems including storage, load balancers, servers, and routers/switches. Manage physical connectivity, hardware & automation tools. Resolve issues based on escalations from the end user. Perform integration with existing systems and conduct service validation prior to hand over to Service Operations team. Direct the assurance team in adopting measures for fault rate & ticket rate reduction. Ensure engineering Projects completed within target dates within budget and agreed scope. Performance tuning and automation of application. Desired Skill sets Experience in system and platform deployment over the network layers Experience of managing systems including systems including storage, load balancers, servers, and routers/switches Knowledge of new and upcoming network system, application, and technologies Knowledge of network security and its applications Experience of network and cloud Infrastructure (Compute, Storage, backup, network, security) and application architecture and deployment Experience in Backup implementation and Operations

Job Summary: We are seeking a skilled and proactive Linux System Administrator with strong experience in Kubernetes (K8s) to join our IT infrastructure team. The ideal candidate will be responsible for managing Linux-based systems and ensuring the stability, performance, and security of our containerized applications. Key Responsibilities : Administer, configure, and maintain Linux systems (preferably Rocky Linux, RHEL, or Ubuntu). Deploy, manage, and troubleshoot Kubernetes clusters (on-prem and/or cloud). Automate system tasks and deployments using tools like Ansible, Python, or shell scripting. Monitor and improve system performance and reliability. Implement security measures, patch management, and compliance practices. Collaborate with DevOps and development teams to support CI/CD pipelines. Manage container orchestration using Kubernetes, Helm, and related tools. Maintain system documentation and standard operating procedures. Required Qualifications: Bachelors degree in Computer Science, IT, or related field (or equivalent experience). 5+ years of experience as a Linux Administrator. 3+ years of hands-on experience with Kubernetes in production environments. Strong knowledge of containers (Docker) and container orchestration. Experience with Linux shell scripting and automation tools. Familiarity with monitoring tools (e.g., Prometheus, Grafana, ELK stack). Familiarity with hypervisors tools (VMware , Openstack). Preferred Qualifications: Certifications such as CKA (Certified Kubernetes Administrator) and RHCE. Exposure to Infrastructure as Code (IaC) tools like Ansible. Understanding of networking concepts related to Kubernetes (Ingress, Services, DNS). Soft Skills: Strong troubleshooting and analytical skills. Excellent communication and collaboration abilities. Ability to work independently and in a team-oriented environment.

• Strong knowledge of Linux operating systems and their internals • Proficient in Bash scripting, command-line tools and general system debugging • Experience with WHM/cpanel • Familiarity with networking concepts, protocols, and services • Understanding of security best practices and experience in implementing security measures on Linux systems. • Experience in deploying and maintaining systems running on cloud solutions (Preferably AWS) • MySQL server administration • Solid understanding of SCMs like Git/Subversion • Experience with LAMP stack • Mail Server administration • Install and maintain all server hardware and software systems, as well as manage server performance and availability • Maintain all system backups and aid in the restoration of all operations, as well as give all users with the necessary training • Create and manage all system tools for all scripts and automation processes, as well as oversee all capacity planning • Maintain and monitor all system frameworks, as well as provide after-hours assistance for all systems and keep up to date on Linux expertise • Test all new software, maintain patches for management services, and conduct audits on all security procedures Requirements & Skills • A bachelor's degree in computer science, information systems, or a related field • 5+ years of experience as a Linux System Administrator • Understanding of VMWare and SAN administration and concepts • Additional Linux certifications, like RHCE will be viewed favorably

The L2 Engineer is responsible for handling customer escalations, monitoring, troubleshooting, and resolving any issues that affect the availability and quality of content delivered through TATA's global network. This role requires investigative and troubleshooting skills to identify, isolate, and resolve routine issues. The engineer will collaborate cross-functionally with multiple technical teams to ensure that problems are resolved quickly and efficiently. An ideal candidate will be team-oriented and possess strong technical, communication, and organizational skills in a fast-paced and dynamic environment. Hands-on experience in a service-oriented organization, particularly within a Linux operations center, is preferred. Most importantly, the right individual will have a proven track record of being creative and flexible, demonstrating a strong work ethic, and enjoying the challenge of solving technical issues, as well as possessing solid knowledge of both Windows and Linux systems. Responsibilities: Demonstrating exceptional leadership qualities as a Shift Lead. Utilizing NOC-related tools and monitoring applications. Communicating with customers regarding escalations and coordinating with internal groups to report or resolve system-related or network issues. Tracking and documenting daily work tasks and issues, and sharing this information with the rest of the team. Installing and applying patch upgrades on servers. Reviewing tickets to ensure that quality resolutions are provided to customers on time. Providing customer support and monitoring a network environment, which includes routing equipment, UNIX-based operating systems, and proprietary software. Experience: Proficient in advanced Linux and Windows operating systems. Red Hat, Windows, or Cloud certifications are a plus. Strong understanding of TCP/IP and various Internet protocols, along with tools such as Ping, Traceroute, NS Lookup, DIG, and Netstat. Familiarity with package management tools like Yum and RPM, as well as configuration management tools such as Puppet. Experience with VMware, KVM, and cloud platforms is beneficial. Knowledge of server monitoring tools, including Nagios and Grafana. Proficient in remote access software, including SSH, Rsync, Rclone, FTP, and Telnet. Familiarity with media and video technologies is a plus, and experience with Content Delivery Networks (CDN) is appreciated. Knowledge of technologies such as Wowza, Varnish, Nginx, Samba, NFS, and NAS storage solutions. Exceptional interpersonal and communication skills, along with strong initiative and leadership capabilities. Effective analytical, planning, organizational, and documentation skills.

Shift: Rotational (24x7 support) Job Summary We are seeking a dedicated L1 Linux Support Engineer to provide frontline operational support for enterprise Linux servers. The engineer will focus primarily on L1 responsibilities, but must also have basic to intermediate understanding of L2 tasks for occasional escalated activity handling and team backup. Key Responsibilities L1 Responsibilities (Primary): Monitor system performance, server health, and basic services using tools like Nagios, Zabbix, or similar. Handle tickets for standard issues like disk space, service restarts, log checks, user creation, and permission troubleshooting. Basic troubleshooting of server access issues (SSH, sudo access, etc.). Perform routine activities such as patching coordination, backup monitoring, antivirus checks, and compliance tasks. Execute pre-defined SOPs and escalation procedures in case of critical alerts or failures. Regularly update incident/ticket tracking systems (e.g., ServiceNow, Remedy). Provide hands-and-feet support at Data Center if required. L2 Awareness (Secondary / Occasional Tasks): Understand LVM management, disk extension, and logical volume creation. Awareness of service and daemon-level troubleshooting (Apache, NGINX, SSH, Cron, etc.). Ability to assist in OS patching, kernel updates, and troubleshooting post-patch issues. Exposure to basic scripting (Bash, Shell) to automate repetitive tasks. Familiarity with tools like Red Hat Satellite, Ansible, and centralized logging (e.g., syslog, journalctl). Understand basic clustering, HA concepts, and DR readiness tasks. Assist L2 team during major incidents or planned changes. Required Skills Hands-on with RHEL, CentOS, Ubuntu or other Enterprise Linux distributions. Basic knowledge of Linux command-line tools, file systems, and system logs. Good understanding of Linux boot process, run levels, and systemd services. Basic networking knowledge (ping, traceroute, netstat, etc.). Familiar with ITSM tools and ticketing process. Nice to Have RHCSA certification (preferred). Exposure to virtualization (VMware, KVM) and cloud environments (AWS, Azure). Experience with shell scripting or Python for automation. Understanding of ITIL framework. Soft Skills Strong communication and coordination skills. Ability to follow instructions and SOPs. Willingness to learn and take ownership of tasks. Team player with a proactive mindset.

I) Position Summary: a) Key objective / Purpose of the job: Responsible for installation & configurations of environment VMWare, ESXi, Storage, Windows & Unix Servers and related infrastructure. Install Chassis and SAN (iSCSI) storage of Various Vendors like Dell, HP, NetApp, etc. Configure with various hypervisor like VMWare ESXi and KVM/Proxmox by following all checklist of operation handover. Create Technical Documentation like HLD and LLD. Provide KT Session to other team members. Maintenance inventory of hardware and software for annual renewals. Operational Support for Day2 incidents whenever needed. Engage vendors for new/enhancements/issues requirement. Work with CFT for BoQ finalization and ordering process. Good understanding of Basics of Networking like VLAN, routes, etc II) Person Specification: a) Essential Qualifications & Certifications: Bachelor's Degree in Electrical, Electronics, Telecommunications VMWare VDC Certified, Red Hat Certified b) Requisite Skills: 5 to 10 years IT industry experience Expert knowledge on VMWare ESXi, VMWare vCenter, KVM Hypervisor Configure hypervisor like VMWare ESXi and KVM/Proxmox by following all checklist of operation handover Build VM (Windows/Unix) as per application requirements Install Chassis and SAN/iSCSI storage of Various Vendors like Dell, HP, NetApp, etc Datacenter RHS Support for installation or operation activities related to managed servers Create Technical Documentation like HLD and LLD Provide KT Session to other team members Maintain inventory of hardware and software for annual renewals Operational Support for Day2 incidents whenever needed Engage vendors for new/enhancements/issues requirement Work with CFT for BoQ finalization and ordering process Excellent verbal and written communication abilities Good understanding of Basics of Networking like VLAN, routes, etc Ability to demonstrate basis IP Switching and Routing knowledge Work effectively under pressure Aptitude for learning, ability to quickly grasp new and leading-edge technologies Effective participation and departmental representation in engineering and product roadmap enhancement Rigorous attention to detail, enforcing and working within change control procedures. Teamwork and team building attributes Travel to Different city whenever required Job Description Responsible for managing day to day network operations and maintenance, in Unified Collaborations domain. This includes- customer change requests, platform uptime, incident management, problem management, CFT / OEM Interlock, and escalation support for the operations. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability. Manage new enhancements/issue resolution. Proactive/Reactive fault management; Incident Management: Customer Handling during the fault and ensuring subsequent updates in timely manner. Work directly with other OEM on repeat issues, bugs and implement resolution through defined change management process. Identify day to day manual activities, repeat tasks and leading the effort to automate them. Review CFT teams changes frequency, criticality and identify gap and prepare SOP (documents) to ensure no change error. Track and monitor the environment performance to ensure minimal interruption to network transmission and/or network switches. Manage network equipment maintenance and security operations for all sites. Maintain day to day O&M tasks associated installation and testing of new network equipment, diagnosing, and locating troubles. Performing repair and maintenance and restoring service for optimal customer satisfaction The role may be an individual contributor or may lead a small team. Desired Skill sets Troubleshooting experience of network, equipment and service level faults Ability to write and present a comprehensive vulnerability assessment report. Understanding of domain and related technologies Understanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives.

Experience Required: 6+ years in Cybersecurity, with 4+years Reports To: Security Operations Lead / SOC Manager Job Summary: We are seeking a skilled Infrastructure Operations Engineer to manage and maintain core IT infrastructure components including physical servers, operating systems, backup solutions, storage systems, databases, networking, and health monitoring tools. The ideal candidate will ensure availability, reliability, and security of the enterprise infrastructure. Key Responsibilities: Physical Servers & OS: Install, configure, and maintain physical servers in data center environments. Manage operating systems (Windows/Linux), including patching, hardening, and performance tuning. Perform OS upgrades, configuration backups, and lifecycle management. Backup & Storage: Administer backup tools (e.g., Veeam, Commvault, NetBackup) and ensure backup/restore success rates. Manage SAN/NAS storage solutions and perform capacity planning, replication, and snapshot management. Database: Support database platforms (e.g., SQL Server, Oracle, MySQL) for patching, backup, and uptime monitoring. Work with DBA team to support infrastructure needs related to databases. Networking: Perform basic configuration and troubleshooting of switches, routers, firewalls, and load balancers. Collaborate with network teams to ensure optimal connectivity and performance across environments. Health Monitoring: Implement and maintain infrastructure monitoring tools (e.g., Nagios, SolarWinds, Zabbix, PRTG). Proactively monitor system health and respond to alerts to prevent outages or performance degradation. Required Skills andQualifications: Experience with server hardware (Dell, HPE, Cisco UCS). Strong knowledge of Windows/Linux system administration. Familiarity with enterprise backup and storage solutions. Basic knowledge of networking fundamentals (TCP/IP, VLANs, routing). Hands-on experience with monitoring tools and log analysis. Good scripting knowledge (PowerShell, Bash) for automation. Familiarity with endpoint/server hardening, system configuration management, and patching. Experience using configuration and compliance management tools (e.g., Ansible, Chef, SCCM, GPO). Ability to document policies, procedures, and control deviations. Preferred Qualifications: ITIL Foundation or Practitioner certification. Experience in audit/compliance functions, particularly in regulated industries (BFSI, healthcare, government). Familiarity with ISO 27001, NIST 800-53, or other security frameworks. Education Requirements : BE, B.Tech in IT/CS/ECE, BCA, BSc CS and MCA Certification : Certifications: MCSE, RHCE, CCNA, VCP, or equivalent.

The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Taking ownership of customer issues reported, solving their problems through by providing resolution. Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure SLA are achieved & work proactively to maintain the same.Desired Skill sets Demonstration of problem-solving skills Prior experience of providing customer service support in fast paced, high availability, 24X7 environments. Maintain awareness of latest technologies in the domain

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Should have a good verbal and written communication. Should have good working knowledge of Virtualization Hypervisors. VMware, Hyper-V would be preferred ones. experience on multiple cloud and on premises technology, good hands-on experience on Windows, Active Directory, networking, security, and troubleshooting Should have good working knowledge of Virtualization Hypervisors. VMware, Hyper-V would be preferred ones. Should have good grasping power and willingness to learn and acquire knowledge about the technologies they might have not worked upon, however it called for. Should have worked in AWS services such as - VPC, EC2, S3, ELB, etc, Should experience on team management. working knowledge on VDI configuration. Attend all the calls forwarded by Service Desk. Ensure all Service Desk tickets are resolved within WNS agreed SLA. Escalation and troubleshooting of Infrastructure specific incidents from Service Desk & Incident Management. Escalate calls to the next level as & when required to the respective Backend teams and SMEs and follow up to its closure with a complete resolution. Provide accurate shift handovers. Rotational shifts (including night) Coordination with external vendor for the Issue resolution and solution optimization.Technology Domains to support: Must – AWS, AZURE and google cloud management and security, basing coading, access management, manage high availability. Advantage – cost management, Audit management, documentation and Qualifications Bachelors Degree.

Job Title: Hyper-V Engineer / Specialist – PowerFlex & Data Center Build Location: Location: Delhi NCR, Pune, Mumbai and Bangalore(Hybrid) Experience: 6 to 10 Years Employment Type: Contract(Fixed Term: 3-6months) Notice Period: Immediate / Up to 30 Days Role Overview: We are looking for a technically proficient Hyper-V Engineer/Specialist to support our data center initiatives, including infrastructure builds and virtualization using Microsoft Hyper-V. The ideal candidate will also have hands-on experience with Dell PowerFlex storage systems and be well- versed in physical data center build activities such as racking, cabling, and server configuration. Key Responsibilities:  Design, deploy, and manage Hyper-V virtualization environments, including clusters, virtual networking, and storage integration.  Collaborate in data center build projects—installing and configuring physical servers, network switches, and cabling.  Implement and manage Dell PowerFlex infrastructure for hyper-converged and software- defined storage solutions.  Perform system patching, backup configuration, and failover testing for virtualized environments.  Monitor performance, capacity, and availability of virtual infrastructure and storage.  Create and maintain detailed documentation of system configurations, procedures, and change control records.  Work with cross-functional teams to ensure smooth deployments and minimal downtime.  Troubleshoot and resolve complex infrastructure and virtualization-related issues. Must-Have Skills:  Strong hands-on experience with Microsoft Hyper-V, Failover Clustering, and Virtual Machine Manager (VMM).  Knowledge and experience in Dell PowerFlex infrastructure (deployment, monitoring, storage pool setup).  Experience with data center build and operations, including physical server setup and structured cabling.  Familiarity with Windows Server (2016/2019/2022) in enterprise environments.  Understanding of networking fundamentals related to virtualization (vSwitches, VLANs, NIC teaming).  Experience with backup and disaster recovery for virtual environments. Preferred/Good to Have:  Exposure to other hypervisors (e.g., VMware ESXi, KVM).  Experience with monitoring tools (e.g., SCOM, Nagios, or SolarWinds).  Scripting knowledge (PowerShell, CLI).  Certifications like Microsoft Certified: Azure Administrator, Hyper-V Specialist, or Dell EMC PowerFlex. Education & Qualifications:  Bachelor's degree in Computer Science, Information Technology, or related field.  Industry certifications are a plus. Work Conditions:  Onsite work required during physical builds and project deployment phases.  May include off-hours or weekend support for migrations or scheduled downtimes. Job Types: Permanent, Contractual / Temporary Contract length: 3-6 months Pay: ₹150,000.00 - ₹170,000.00 per month

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 1-3 Years.

The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do : - Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: VMware Server Admin. Experience: 3-5 Years.