6291 Vmware Jobs - Page 21

Responsible for different aspects of engineering activities to provide differentiated services and solutions. These may also include product evaluation, solution designing and testing and roll out plan for existing and new services, including design of tools needed for operation of these new services and systems. This is an operational role, responsible for delivering results that have direct impact on day-to-day engineering operations in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT. Responsibilities Systems engineering for front-end processors, cloud infrastructure, multiplexes, LAN/WAN communications, network nodes, switches, and various transmission systems. Ensure timely rollout of system enhancements, migration, deployment, and optimization projects. Involved in planning, architecture designing, developing, and testing solutions and service products riding on network or across multiple network layers. Involved in the development of systems including storage, load balancers, servers, and routers/switches. Manage physical connectivity, hardware & automation tools. Resolve issues based on escalations from the end user. Perform integration with existing systems and conduct service validation prior to hand over to Service Operations team. Direct the assurance team in adopting measures for fault rate & ticket rate reduction. Ensure engineering Projects completed within target dates within budget and agreed scope. Performance tuning and automation of application. Desired Skill sets Experience in system and platform deployment over the network layers Experience of managing systems including systems including storage, load balancers, servers, and routers/switches Knowledge of new and upcoming network system, application, and technologies Knowledge of network security and its applications Experience of network and cloud Infrastructure (Compute, Storage, backup, network, security) and application architecture and deployment Experience in Backup implementation and Operations

Job Summary: We are seeking a skilled and proactive Linux System Administrator with strong experience in Kubernetes (K8s) to join our IT infrastructure team. The ideal candidate will be responsible for managing Linux-based systems and ensuring the stability, performance, and security of our containerized applications. Key Responsibilities : Administer, configure, and maintain Linux systems (preferably Rocky Linux, RHEL, or Ubuntu). Deploy, manage, and troubleshoot Kubernetes clusters (on-prem and/or cloud). Automate system tasks and deployments using tools like Ansible, Python, or shell scripting. Monitor and improve system performance and reliability. Implement security measures, patch management, and compliance practices. Collaborate with DevOps and development teams to support CI/CD pipelines. Manage container orchestration using Kubernetes, Helm, and related tools. Maintain system documentation and standard operating procedures. Required Qualifications: Bachelors degree in Computer Science, IT, or related field (or equivalent experience). 5+ years of experience as a Linux Administrator. 3+ years of hands-on experience with Kubernetes in production environments. Strong knowledge of containers (Docker) and container orchestration. Experience with Linux shell scripting and automation tools. Familiarity with monitoring tools (e.g., Prometheus, Grafana, ELK stack). Familiarity with hypervisors tools (VMware , Openstack). Preferred Qualifications: Certifications such as CKA (Certified Kubernetes Administrator) and RHCE. Exposure to Infrastructure as Code (IaC) tools like Ansible. Understanding of networking concepts related to Kubernetes (Ingress, Services, DNS). Soft Skills: Strong troubleshooting and analytical skills. Excellent communication and collaboration abilities. Ability to work independently and in a team-oriented environment.

• Strong knowledge of Linux operating systems and their internals • Proficient in Bash scripting, command-line tools and general system debugging • Experience with WHM/cpanel • Familiarity with networking concepts, protocols, and services • Understanding of security best practices and experience in implementing security measures on Linux systems. • Experience in deploying and maintaining systems running on cloud solutions (Preferably AWS) • MySQL server administration • Solid understanding of SCMs like Git/Subversion • Experience with LAMP stack • Mail Server administration • Install and maintain all server hardware and software systems, as well as manage server performance and availability • Maintain all system backups and aid in the restoration of all operations, as well as give all users with the necessary training • Create and manage all system tools for all scripts and automation processes, as well as oversee all capacity planning • Maintain and monitor all system frameworks, as well as provide after-hours assistance for all systems and keep up to date on Linux expertise • Test all new software, maintain patches for management services, and conduct audits on all security procedures Requirements & Skills • A bachelor's degree in computer science, information systems, or a related field • 5+ years of experience as a Linux System Administrator • Understanding of VMWare and SAN administration and concepts • Additional Linux certifications, like RHCE will be viewed favorably

The L2 Engineer is responsible for handling customer escalations, monitoring, troubleshooting, and resolving any issues that affect the availability and quality of content delivered through TATA's global network. This role requires investigative and troubleshooting skills to identify, isolate, and resolve routine issues. The engineer will collaborate cross-functionally with multiple technical teams to ensure that problems are resolved quickly and efficiently. An ideal candidate will be team-oriented and possess strong technical, communication, and organizational skills in a fast-paced and dynamic environment. Hands-on experience in a service-oriented organization, particularly within a Linux operations center, is preferred. Most importantly, the right individual will have a proven track record of being creative and flexible, demonstrating a strong work ethic, and enjoying the challenge of solving technical issues, as well as possessing solid knowledge of both Windows and Linux systems. Responsibilities: Demonstrating exceptional leadership qualities as a Shift Lead. Utilizing NOC-related tools and monitoring applications. Communicating with customers regarding escalations and coordinating with internal groups to report or resolve system-related or network issues. Tracking and documenting daily work tasks and issues, and sharing this information with the rest of the team. Installing and applying patch upgrades on servers. Reviewing tickets to ensure that quality resolutions are provided to customers on time. Providing customer support and monitoring a network environment, which includes routing equipment, UNIX-based operating systems, and proprietary software. Experience: Proficient in advanced Linux and Windows operating systems. Red Hat, Windows, or Cloud certifications are a plus. Strong understanding of TCP/IP and various Internet protocols, along with tools such as Ping, Traceroute, NS Lookup, DIG, and Netstat. Familiarity with package management tools like Yum and RPM, as well as configuration management tools such as Puppet. Experience with VMware, KVM, and cloud platforms is beneficial. Knowledge of server monitoring tools, including Nagios and Grafana. Proficient in remote access software, including SSH, Rsync, Rclone, FTP, and Telnet. Familiarity with media and video technologies is a plus, and experience with Content Delivery Networks (CDN) is appreciated. Knowledge of technologies such as Wowza, Varnish, Nginx, Samba, NFS, and NAS storage solutions. Exceptional interpersonal and communication skills, along with strong initiative and leadership capabilities. Effective analytical, planning, organizational, and documentation skills.

Shift: Rotational (24x7 support) Job Summary We are seeking a dedicated L1 Linux Support Engineer to provide frontline operational support for enterprise Linux servers. The engineer will focus primarily on L1 responsibilities, but must also have basic to intermediate understanding of L2 tasks for occasional escalated activity handling and team backup. Key Responsibilities L1 Responsibilities (Primary): Monitor system performance, server health, and basic services using tools like Nagios, Zabbix, or similar. Handle tickets for standard issues like disk space, service restarts, log checks, user creation, and permission troubleshooting. Basic troubleshooting of server access issues (SSH, sudo access, etc.). Perform routine activities such as patching coordination, backup monitoring, antivirus checks, and compliance tasks. Execute pre-defined SOPs and escalation procedures in case of critical alerts or failures. Regularly update incident/ticket tracking systems (e.g., ServiceNow, Remedy). Provide hands-and-feet support at Data Center if required. L2 Awareness (Secondary / Occasional Tasks): Understand LVM management, disk extension, and logical volume creation. Awareness of service and daemon-level troubleshooting (Apache, NGINX, SSH, Cron, etc.). Ability to assist in OS patching, kernel updates, and troubleshooting post-patch issues. Exposure to basic scripting (Bash, Shell) to automate repetitive tasks. Familiarity with tools like Red Hat Satellite, Ansible, and centralized logging (e.g., syslog, journalctl). Understand basic clustering, HA concepts, and DR readiness tasks. Assist L2 team during major incidents or planned changes. Required Skills Hands-on with RHEL, CentOS, Ubuntu or other Enterprise Linux distributions. Basic knowledge of Linux command-line tools, file systems, and system logs. Good understanding of Linux boot process, run levels, and systemd services. Basic networking knowledge (ping, traceroute, netstat, etc.). Familiar with ITSM tools and ticketing process. Nice to Have RHCSA certification (preferred). Exposure to virtualization (VMware, KVM) and cloud environments (AWS, Azure). Experience with shell scripting or Python for automation. Understanding of ITIL framework. Soft Skills Strong communication and coordination skills. Ability to follow instructions and SOPs. Willingness to learn and take ownership of tasks. Team player with a proactive mindset.

I) Position Summary: a) Key objective / Purpose of the job: Responsible for installation & configurations of environment VMWare, ESXi, Storage, Windows & Unix Servers and related infrastructure. Install Chassis and SAN (iSCSI) storage of Various Vendors like Dell, HP, NetApp, etc. Configure with various hypervisor like VMWare ESXi and KVM/Proxmox by following all checklist of operation handover. Create Technical Documentation like HLD and LLD. Provide KT Session to other team members. Maintenance inventory of hardware and software for annual renewals. Operational Support for Day2 incidents whenever needed. Engage vendors for new/enhancements/issues requirement. Work with CFT for BoQ finalization and ordering process. Good understanding of Basics of Networking like VLAN, routes, etc II) Person Specification: a) Essential Qualifications & Certifications: Bachelor's Degree in Electrical, Electronics, Telecommunications VMWare VDC Certified, Red Hat Certified b) Requisite Skills: 5 to 10 years IT industry experience Expert knowledge on VMWare ESXi, VMWare vCenter, KVM Hypervisor Configure hypervisor like VMWare ESXi and KVM/Proxmox by following all checklist of operation handover Build VM (Windows/Unix) as per application requirements Install Chassis and SAN/iSCSI storage of Various Vendors like Dell, HP, NetApp, etc Datacenter RHS Support for installation or operation activities related to managed servers Create Technical Documentation like HLD and LLD Provide KT Session to other team members Maintain inventory of hardware and software for annual renewals Operational Support for Day2 incidents whenever needed Engage vendors for new/enhancements/issues requirement Work with CFT for BoQ finalization and ordering process Excellent verbal and written communication abilities Good understanding of Basics of Networking like VLAN, routes, etc Ability to demonstrate basis IP Switching and Routing knowledge Work effectively under pressure Aptitude for learning, ability to quickly grasp new and leading-edge technologies Effective participation and departmental representation in engineering and product roadmap enhancement Rigorous attention to detail, enforcing and working within change control procedures. Teamwork and team building attributes Travel to Different city whenever required Job Description Responsible for managing day to day network operations and maintenance, in Unified Collaborations domain. This includes- customer change requests, platform uptime, incident management, problem management, CFT / OEM Interlock, and escalation support for the operations. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability. Manage new enhancements/issue resolution. Proactive/Reactive fault management; Incident Management: Customer Handling during the fault and ensuring subsequent updates in timely manner. Work directly with other OEM on repeat issues, bugs and implement resolution through defined change management process. Identify day to day manual activities, repeat tasks and leading the effort to automate them. Review CFT teams changes frequency, criticality and identify gap and prepare SOP (documents) to ensure no change error. Track and monitor the environment performance to ensure minimal interruption to network transmission and/or network switches. Manage network equipment maintenance and security operations for all sites. Maintain day to day O&M tasks associated installation and testing of new network equipment, diagnosing, and locating troubles. Performing repair and maintenance and restoring service for optimal customer satisfaction The role may be an individual contributor or may lead a small team. Desired Skill sets Troubleshooting experience of network, equipment and service level faults Ability to write and present a comprehensive vulnerability assessment report. Understanding of domain and related technologies Understanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives.

Experience Required: 6+ years in Cybersecurity, with 4+years Reports To: Security Operations Lead / SOC Manager Job Summary: We are seeking a skilled Infrastructure Operations Engineer to manage and maintain core IT infrastructure components including physical servers, operating systems, backup solutions, storage systems, databases, networking, and health monitoring tools. The ideal candidate will ensure availability, reliability, and security of the enterprise infrastructure. Key Responsibilities: Physical Servers & OS: Install, configure, and maintain physical servers in data center environments. Manage operating systems (Windows/Linux), including patching, hardening, and performance tuning. Perform OS upgrades, configuration backups, and lifecycle management. Backup & Storage: Administer backup tools (e.g., Veeam, Commvault, NetBackup) and ensure backup/restore success rates. Manage SAN/NAS storage solutions and perform capacity planning, replication, and snapshot management. Database: Support database platforms (e.g., SQL Server, Oracle, MySQL) for patching, backup, and uptime monitoring. Work with DBA team to support infrastructure needs related to databases. Networking: Perform basic configuration and troubleshooting of switches, routers, firewalls, and load balancers. Collaborate with network teams to ensure optimal connectivity and performance across environments. Health Monitoring: Implement and maintain infrastructure monitoring tools (e.g., Nagios, SolarWinds, Zabbix, PRTG). Proactively monitor system health and respond to alerts to prevent outages or performance degradation. Required Skills andQualifications: Experience with server hardware (Dell, HPE, Cisco UCS). Strong knowledge of Windows/Linux system administration. Familiarity with enterprise backup and storage solutions. Basic knowledge of networking fundamentals (TCP/IP, VLANs, routing). Hands-on experience with monitoring tools and log analysis. Good scripting knowledge (PowerShell, Bash) for automation. Familiarity with endpoint/server hardening, system configuration management, and patching. Experience using configuration and compliance management tools (e.g., Ansible, Chef, SCCM, GPO). Ability to document policies, procedures, and control deviations. Preferred Qualifications: ITIL Foundation or Practitioner certification. Experience in audit/compliance functions, particularly in regulated industries (BFSI, healthcare, government). Familiarity with ISO 27001, NIST 800-53, or other security frameworks. Education Requirements : BE, B.Tech in IT/CS/ECE, BCA, BSc CS and MCA Certification : Certifications: MCSE, RHCE, CCNA, VCP, or equivalent.

The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Taking ownership of customer issues reported, solving their problems through by providing resolution. Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure SLA are achieved & work proactively to maintain the same.Desired Skill sets Demonstration of problem-solving skills Prior experience of providing customer service support in fast paced, high availability, 24X7 environments. Maintain awareness of latest technologies in the domain

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Should have a good verbal and written communication. Should have good working knowledge of Virtualization Hypervisors. VMware, Hyper-V would be preferred ones. experience on multiple cloud and on premises technology, good hands-on experience on Windows, Active Directory, networking, security, and troubleshooting Should have good working knowledge of Virtualization Hypervisors. VMware, Hyper-V would be preferred ones. Should have good grasping power and willingness to learn and acquire knowledge about the technologies they might have not worked upon, however it called for. Should have worked in AWS services such as - VPC, EC2, S3, ELB, etc, Should experience on team management. working knowledge on VDI configuration. Attend all the calls forwarded by Service Desk. Ensure all Service Desk tickets are resolved within WNS agreed SLA. Escalation and troubleshooting of Infrastructure specific incidents from Service Desk & Incident Management. Escalate calls to the next level as & when required to the respective Backend teams and SMEs and follow up to its closure with a complete resolution. Provide accurate shift handovers. Rotational shifts (including night) Coordination with external vendor for the Issue resolution and solution optimization.Technology Domains to support: Must – AWS, AZURE and google cloud management and security, basing coading, access management, manage high availability. Advantage – cost management, Audit management, documentation and Qualifications Bachelors Degree.

Job Title: Hyper-V Engineer / Specialist – PowerFlex & Data Center Build Location: Location: Delhi NCR, Pune, Mumbai and Bangalore(Hybrid) Experience: 6 to 10 Years Employment Type: Contract(Fixed Term: 3-6months) Notice Period: Immediate / Up to 30 Days Role Overview: We are looking for a technically proficient Hyper-V Engineer/Specialist to support our data center initiatives, including infrastructure builds and virtualization using Microsoft Hyper-V. The ideal candidate will also have hands-on experience with Dell PowerFlex storage systems and be well- versed in physical data center build activities such as racking, cabling, and server configuration. Key Responsibilities:  Design, deploy, and manage Hyper-V virtualization environments, including clusters, virtual networking, and storage integration.  Collaborate in data center build projects—installing and configuring physical servers, network switches, and cabling.  Implement and manage Dell PowerFlex infrastructure for hyper-converged and software- defined storage solutions.  Perform system patching, backup configuration, and failover testing for virtualized environments.  Monitor performance, capacity, and availability of virtual infrastructure and storage.  Create and maintain detailed documentation of system configurations, procedures, and change control records.  Work with cross-functional teams to ensure smooth deployments and minimal downtime.  Troubleshoot and resolve complex infrastructure and virtualization-related issues. Must-Have Skills:  Strong hands-on experience with Microsoft Hyper-V, Failover Clustering, and Virtual Machine Manager (VMM).  Knowledge and experience in Dell PowerFlex infrastructure (deployment, monitoring, storage pool setup).  Experience with data center build and operations, including physical server setup and structured cabling.  Familiarity with Windows Server (2016/2019/2022) in enterprise environments.  Understanding of networking fundamentals related to virtualization (vSwitches, VLANs, NIC teaming).  Experience with backup and disaster recovery for virtual environments. Preferred/Good to Have:  Exposure to other hypervisors (e.g., VMware ESXi, KVM).  Experience with monitoring tools (e.g., SCOM, Nagios, or SolarWinds).  Scripting knowledge (PowerShell, CLI).  Certifications like Microsoft Certified: Azure Administrator, Hyper-V Specialist, or Dell EMC PowerFlex. Education & Qualifications:  Bachelor's degree in Computer Science, Information Technology, or related field.  Industry certifications are a plus. Work Conditions:  Onsite work required during physical builds and project deployment phases.  May include off-hours or weekend support for migrations or scheduled downtimes. Job Types: Permanent, Contractual / Temporary Contract length: 3-6 months Pay: ₹150,000.00 - ₹170,000.00 per month

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 1-3 Years.

The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do : - Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: VMware Server Admin. Experience: 3-5 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 3-5 Years.

Experience: 4 to 5 Experience. Candidate should have 4 to 5 years of hands-on experience on following Backup Technology Dell OEM Networker Management Console Tape Library Networker Storage Nodes & Modules Data Protection Advisor (DPA) vProxy Server (VMware Backup) Able to schedule backup of data and archive log files using automated configured backup software, Able to troubleshoot incomplete data backup reported and in case of any failures or data corruption or data integrity or backup Analyse and troubleshoot the backup issues within the defined SLA Able to Manage Tape Library deployed at Data Centre Able to perform basic maintenance and cleaning activity for storage and tape libraries at scheduled intervals and in accordance with manufacturers suggested maintenance and cleaning procedures and provide report to OEM team, if any, abnormalities observed Customize backup monitoring scripts and deploy in the production environment post approval Test and validate the normal operations of the backup drive(s) after maintenance. Co-ordinate with Tape vaulting vendor appointed by client remove the faulty tape and adhere to tape discarding process approved by client log and track physical external storage media in and out of client Provide tape naming assignments as approved by client

Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Vmware VDI. Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Vmware VDI. Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: VMware Server Admin. Experience: 5-8 Years.

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 5-8 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Exchange Server Admin. Experience: 3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: VMware Server Admin. Experience: 3-5 Years.

Candidate should have 4 to 5 years of hands-on experience on following Storage Technology VMAX 250F DC IBM All Flash 900 NetApp EF560 (All Flash) Data Domain DD9300 DC SAN Switch (MDS 9706, Brocade) Management Server (Unisphere, Symcli, Santricity) SRS (Secure Remote Service) Able to Configure and manage RAID, Encryption, De-duplication, and compression. co-ordinate with OEM for any part replacement, firmware bugs, Identification of Disk or hardware failures Provide required WebEx session or logs to analyse the bugs and follow-up until the service ticket is resolved. Co-ordination with respective OEM vendors for chassis, disk failures. Able to prepare RCA with the inputs and resolution summary of OEM for all Severity 1 calls, Able to work on storage I/O, drive utilization, I/O contention, and storage availability metrics such as LUN / Disk drive utilization and analyse the reports Analysed Storage performance reports generated by the deployed tools perform periodic performance tuning in relation to usage patterns by applications to maximize efficient use and fine tune storage parameters, such as: Optimize disk I/O contention parameters, Firmware updates. Verify packet contention at SAN switch Level. Ensure that firmware and microcode for disk arrays, SAN switches, HBAs are all interoperable per OEM specifications Able to perform LUN / Disk drive assignment on approved CR Manage file system structure, access, and data life cycles Space monitoring of disks / drives in the storage sub systems Able to perform Tape restoration Change management process to be followed

Windows Server Administration AD Management IIS / DNS / DHCP Manage directory structures Manage domains VMWare Administration / VSphere Creating and Managing Virtual Machines and Templates Understanding of ESXi Installation, Configuration and Administration of Windows server 2008, 2012, 2016, 2019 Installing, Configuration & Managing TCP/IP, Active Directory, Group Policy And OU Day to day issues resolutions B.Tech / B.E 24 * 7 Shift

- - - - - - - - - - - - Operating Systems: Proficiency in Windows and Linux Hardware Knowledge: Familiarity with servers, storage devices, and other hardware components. Troubleshooting: Ability to diagnose and resolve software, Operating Systems issues. Scripting and Automation: Skills in scripting languages like Python, PowerShell, or Bash to automate tasks Virtualization: Basic knowledge of VMware, Hyper-V, or other virtualization technologies Database Management: Basic knowledge of SQL and database management systems Interpersonal Skills Customer Service: Strong communication skills to explain technical issues to non-technical users Problem-Solving: Analytical skills to diagnose and resolve issues efficiently Time Management: Ability to prioritize tasks and manage time effectively Team Collaboration: Working well with other team members and departments Adaptability: Willingness to learn new technologies and adapt to changing environments Additional Skills Technical Documentation: Writing clear and concise documentation for troubleshooting and procedures Security Awareness: Understanding of basic cybersecurity principles to protect systems and data Benefits Career development and training opportunities. Friendly, collaborative work environment with opportunities to make an impact. Qualifications Bachelor’s degree in computer science, Information Technology, Engineering, or related field, or equivalent work experience. English fluent (B2 – C1) Missions Perimeter: All Business application Worldwide in production. Resolve incident in a short time to give to the Business the best Quality. To work transversely with other service lines and business entities to meet the key performance indicators. Continuous improvement by participating to Problem management. The Main Activities Are Contribute to incident resolution, service request completion and Change implementation Participate to patching activities Collaborate with other service in Michelin DOTI organizations including external partners. Shift Structure The support team operates 24/7, with shifts organized to ensure continuous coverage. Shifts are typically 8 hours long, with rotations to cover day, evening, and night shifts. Flexibility to work weekends and holidays as part of the shift rotation is required.

About the Company RPS Consulting Pvt Ltd , an NIIT Group Company , is a leading enterprise IT training provider headquartered in Bangalore , established in 2006 . We specialize in delivering world-class technical training and professional certifications to enterprises across India and globally . Our offerings span across 32+ OEM technologies including AWS, Microsoft, Red Hat, Google Cloud, Cisco, VMware, and more. With a strong team of 100+ certified technical consultants , a robust delivery network, and a proven track record of conducting 25,000+ batches for over 200+ enterprise clients , RPS has become a trusted partner in driving IT capability development across industries. As part of the NIIT ecosystem, we are backed by a legacy of innovation and excellence in learning. If you’re passionate about working in a dynamic environment that blends technology, learning, and client success , RPS is the place to grow your career. Company Website Link: https://www.rpsconsulting.in/ LinkedIn Page: https://www.linkedin.com/company/rps-consulting-pvt.-ltd./ Job Description Develop and execute a comprehensive sales and business development strategy aligned with company goals. Strong understanding of corporate training, skilling needs or technology sales. Ability to work in fast-paced target-driven environment with a solution-oriented mindset. Conduct thorough market research to identify new target markets and customer segments. Generate qualified leads through prospecting, networking, and cold calling. Develop strong relationships with potential and existing clients, understanding their needs and pain points. Craft compelling sales presentations that effectively communicate the value proposition of our products/services. Negotiate and close deals, ensuring adherence to company pricing and contract terms. Track and analyze sales performance metrics, identifying areas for improvement. Collaborate with other departments to develop and execute effective sales campaigns. Stay abreast of industry trends and competitor activity. Excellent communication, presentation and relationship building skills. Preference will be given to candidates who have: Candidates from training industry and having technical knowledge. B2B sales/business development experience, preferably in IT training, EdTech, or SaaS domains. Experience in dealing with corporate HR, L&D, and IT decision-makers is a strong plus. Familiarity with partner ecosystems like Microsoft, Google, VMWare, RedHat, AWS, etc., is an added advantage. Qualifications: Bachelor's degree or equivalent experience in Sales and Business Development 5+ years' of relevant work experience ( Corporate training / B2B IT consulting and services) What We Offer: Opportunity to work with global technology brands and contribute to workforce transformation. Performance-driven culture with career growth potential. Collaborative team environment and access to continuous learning. Competitive compensation and incentives.

JD Summary The Server and VMware L3 Engineer is responsible for the design, implementation, management, and troubleshooting of the server infrastructure and VMware virtualization environment. This role requires advanced expertise in server management, virtualization technologies, and a strong focus on maintaining high availability, security, and performance of the infrastructure Key Responsibilities Server Management Design, configure, and maintain physical and virtual server environments. Perform server installations, upgrades, and patches. Monitor server performance, troubleshoot issues, and optimize performance. Configuration and troubleshooting in AD, DNS and DHCP Configuration and troubleshooting in windows clustering and high availability Plan and execute windows upgrades and migrations. VMware Administration Design, implement, and manage VMware vSphere environments. Perform advanced troubleshooting and resolve complex VMware issues. Plan and execute VMware upgrades and migrations. Reviewing VMWare ESXi server performance Verifying VMWare ESXi server configuration Configuring VMWare ESXi for High Availability Infrastructure Design and Implementation Develop and implement server and virtualization infrastructure strategies. Create and maintain detailed documentation of the server and VMware environment. Evaluate and recommend new technologies to improve infrastructure performance and reliability. Security and Compliance Implement and manage security policies and procedures for server and virtualization environments. Conduct regular security assessments and vulnerability scans. Ensure compliance with industry standards and regulations. Backup and Disaster Recovery Design and manage backup and disaster recovery solutions for server and virtualization environments. Perform regular backup tests and ensure data integrity and availability. Automation and Scripting Develop and maintain scripts for automating server and VMware tasks (e.g., PowerShell, vSphere PowerCLI). Implement automation solutions to streamline operations and improve efficiency. Continual Service Improvement Planning and executions Monitoring and Reporting Implement monitoring solutions to proactively identify and resolve issues. Generate regular reports on infrastructure performance, capacity, and security. Preparation of RCA for Major Incidents Preparing, maintaining and updating of SOP and KB Articles Repeated Incident / Alert Analysis Drive the Incident / Problem / Change management with help of team Maintaining and updating of Infra AS IS / Infra Documents Mentoring and Support Provide technical guidance and mentorship to junior engineers (L1/L2). Assist with training and knowledge sharing within the team. Project Management Lead and participate in infrastructure-related projects, ensuring timely and successful completion. Coordinate with stakeholders to gather requirements and provide regular project updates. Qualifications Education Bachelor's degree in Technology or a related field. Relevant certifications (e.g., VCP, VCAP, MCSE, etc.), but this is not mandatory criteria. Experience Minimum of 8-10 years of experience in server administration and VMware virtualization at an advanced level. Technical Skills Expertise in VMware vSphere, vCenter, and related technologies. Expertise AD, DNS and DHCP Strong knowledge of Windows and ESXi server administration. Experience with SAN/NAS storage solutions and their integration with VMware. Proficiency with backup and disaster recovery solutions (e.g., Veeam, Veritas). Familiarity with cloud platforms (e.g., AWS, Azure) and hybrid cloud environments. Knowledge of scripting and automation skills (e.g., PowerShell, PowerCLI). Expertise in windows clustering ITSM tools hands on for processes of Incident / Problem / Change management Datacenter process knowledge Knowledge of Service improvement Plan Performance tuning implementation suggested by OEM or product vendor VMware and Hyper-V Hotfix installation Planning and execution of DR Drills based on availability of DR setup and recovery procedures Knowledge of Service improvement Plan Soft Skills Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Detail-oriented and organized. Working Conditions May require occasional on-call support and availability outside of regular business hours. May involve lifting and transporting server and network equipment. WORK LOCATION Noida (Client premises)