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10.0 - 12.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Title: Backup Manager Job Grade (refer to JE) G10 Function: Information Technology Sub-function: Infra IT Manager’s Job Label: Backup Lead Skip Level Manager’s Label: Function Head Title: Sr Manager Location: Mumbai Job Summary Seeking a skilled and experienced Middle-Level Manager to oversee and manage our Backup Operations team. The ideal candidate will be responsible for ensuring data integrity, availability, and recoverability across all systems along with compliances, especially pharma compliances. This role requires strong technical expertise in backup technologies, leadership capabilities, and a proactive approach to risk mitigation and compliance. Areas Of Responsibility At Sun Pharma, we commit to helping you “Create your own sunshine”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine? As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.” Job Summary: Seeking a skilled and experienced Middle-Level Manager to oversee and manage our Backup Operations team. The ideal candidate will be responsible for ensuring data integrity, availability, and recoverability across all systems along with compliances, especially pharma compliances. This role requires strong technical expertise in backup technologies, leadership capabilities, and a proactive approach to risk mitigation and compliance. Responsibilities: Manage day-to-day operations of backup and recovery environments across on-premise and cloud platforms. Lead and mentor a team of backup administrators and support staff to ensure high system availability and performance. Develop, enforce, and maintain backup policies, schedules, and procedures aligned with business continuity and disaster recovery (BCDR) strategies. Monitor backup jobs, investigate failures, and resolve issues in a timely manner to minimize risk and data loss. Collaborate with application, database, and infrastructure teams to meet and maintain data protection and retention requirements. Maintain comprehensive and up-to-date documentation of backup configurations, processes, and recovery procedures, aligned with GSOP standards. Provide evidence and support for internal and external audits across regions, ensuring timely and accurate responses. Ensure compliance with legal, regulatory, and internal data retention policies and audit requirements. Evaluate, recommend, and implement new technologies and tools to optimize backup performance, cost, and reliability. Provide regular reporting on backup status, capacity usage, risk assessments, and improvement opportunities to senior management. Lead and participate in disaster recovery drills, ensuring operational readiness for real-world incidents. Drive the creation, upkeep, and periodic review of Standard Operating Procedures (SOPs). Act as a primary liaison for audit activities related to backup operations, coordinating with internal and external auditors. Govern and oversee backup vendor teams responsible for BAU (Business As Usual) support, ensuring SLAs and KPIs are met. Plan and execute migration of global storage and backup resources, ensuring minimal disruption to business operations. Implement and monitor security measures to safeguard data from unauthorized access, physical threats, ransomware, and malware attacks. Oversee Incident, Change, and Problem Management processes related to backup operations, including CR (Change Requests) evaluation. Manage vendor relationships, including service contracts, equipment maintenance, and support delivery. Monitor backup utilization, analyse trends, forecast future capacity, and plan accordingly. Govern regular backup testing initiatives and implement enhancements to reduce cost, time, and improve reliability. Continuously improve internal systems and change management processes, exercising judgment on critical change requests. Travel Estimate Job Scope Internal Interactions (within the organization) IT functional team across globe. External Interactions (outside the organization) Vendors and OEM’s Geographical Scope Global Financial Accountability (cost/revenue with exclusive authority) Job Requirements Educational Qualification Degree or appropriate professional qualification Specific Certification Certification & Trainings On Following Technology Domains: Backup Storage ITIL Experience 10-12 Years of experience Skill (Functional & Behavioural): Knowledge of Integrated IT Backup Solutions Knowledge of manufacturing IT domain. (OT IT) Experience working with distributed IT teams across globe. Mandatory Knowledge of the following areas: Backup Mgmt. VMware knowledge Server hardware management. SLA Tracking for BAU and Partners. Basic Network Management Project management. Knowledge in Pharma compliance 21CFR part 11 Experience in preparing CSV (Computer system Validation) documents. Basic Knowledge in Veritas, Actifio, Commvault, Spectrum Protect etc are added advantage. Knowledge in GCP, AWS is added advantage. Pharma industry experience is an advantage. Your Success Matters to Us At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let’s create a brighter future together! Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of the incumbent(s).
Posted 1 week ago
2.0 - 4.0 years
4 - 6 Lacs
Pune
Work from Office
So, what s the role all about The Application Performance Engineer (APS) engineer which is part of NiCE Managed services, will monitor and resolve alarms and events for NiCE Solutions and voice infrastructure for our clients. The Engineer will be responsible for Early identification, troubleshooting and resolution of all incidents. The Engineer will be also responsible for Incident management, problem management, and change management related to NiCE Solutions. How will you make an impact The Engineer will be responsible for troubleshooting and resolution of all incidents The Engineer will be responsible for Incident management, problem management, and change management. Have you got what it takes Require 2-4 years experience in Technical Support in Telephony and VOIP Should have knowledge in CTI or Voice recording products Good understanding of VOICE protocols like SIP, H. 323 Good working knowledge on any of the following: CISCO Unified contact center Enterprise (UCCE), CISCO Unified Communications Manager (CUCM), Avaya Aura Platform and Voice/Media Gateways. Should have worked in PBX/ACD Good knowledge of Windows operating system Should have experience in installing, configuring, and supporting telephony, network, or server infrastructure. Should have good troubleshooting and problem solving skills Should be willing to work in 24/7 Rotational shifts and weekends as well You will have an advantage if you also have NiCE experience advantage NiCE Engage Certification preferred. CCNA and MCSE certifications preferred. AWS, Azure, HP, Dell, VMWare, and Citrix certifications are a plus. What s in it for you Join an ever-growing, market disrupting, global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NiCE-FLEX! Requisition ID: 8020 Reporting into: Tech Manager , Services , APS Role Type: Individual Contributor About NiCE
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Pune
Work from Office
So, what s the role all about The Application Performance Engineer (APS) engineer which is part of NiCE Managed services, will monitor and resolve alarms and events for NiCE Solutions and voice infrastructure for our clients. The Engineer will be responsible for Early identification, troubleshooting and resolution of all incidents. The Engineer will be also responsible for Incident management, problem management, and change management related to NiCE Solutions. How will you make an impact The Engineer will be responsible for troubleshooting and resolution of all incidents The Engineer will be responsible for Incident management, problem management, and change management. Have you got what it takes Require 5-8 years experience in Technical Support in Telephony and VOIP Should have knowledge in CTI or Voice recording products Good understanding of VOICE protocols like SIP, H. 323 Good working knowledge on any of the following: CISCO Unified contact center Enterprise (UCCE), CISCO Unified Communications Manager (CUCM), Avaya Aura Platform and Voice/Media Gateways. Should have worked in PBX/ACD Good knowledge of Windows operating system Should have experience in installing, configuring, and supporting telephony, network, or server infrastructure. Should have good troubleshooting and problem solving skills Should be willing to work in 24/7 Rotational shifts and weekends as well You will have an advantage if you also have NiCE experience advantage NiCE Engage Certification preferred. CCNA and MCSE certifications preferred. AWS, Azure, HP, Dell, VMWare, and Citrix certifications are a plus. What s in it for you Join an ever-growing, market disrupting, global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NiCE-FLEX! Requisition ID: 8110 Reporting into: Tech Manager , Services , APS Role Type: Individual Contributor About NiCE
Posted 1 week ago
2.0 - 4.0 years
10 - 14 Lacs
Mumbai
Work from Office
If you are a risk-taker, innovator, and fearless problem solver who loves solving challenges of data security, then this is the place for you! Here's what you will get to explore: Technical Support and Customer Interaction: Provide real-time support via voice calls, chats, and emails to Seclore enterprise customers and partners, adhering to SLAs and resolving issues, often on the first interaction. Handle multiple cases with varying severity and escalate when necessary. Product Expertise and Continuous Learning: Gain in-depth knowledge of Seclore products, research relevant topics, and stay updated through training to support new product releases, troubleshooting, and developing documentation. Issue Diagnosis and Resolution: Use analytical skills and experience to diagnose and resolve complex issues in diverse customer environments, applying technical expertise to deliver effective solutions. Collaboration and Communication: Work closely with internal teams to prioritize customer requests, communicate technical issues clearly to stakeholders, and mentor peers to improve skills and efficiency. Multitasking and Shift Adaptability: Manage multiple cases efficiently in a fast-paced environment, and remain adaptable while working in shifts to meet team and customer needs. Areas of Work: Support: Assisting users with Seclore products by providing answers to questions and offering guidance to ensure proper operation via phone, chat, or email. Troubleshooting: Identifying and diagnosing issues with software functionality. Repair: Resolving and fixing application software malfunctions. Qualifications: Languages: Proficient in English. Core Technologies: Expertise in Windows Server/Client, Linux, troubleshooting OS and application issues, and infrastructure technologies (AD, DNS, DHCP). Networking Tools: Strong foundation in networking principles and working knowledge of MS Office, Process Monitor, Wireshark, and antivirus software. Additional Skills: Familiar with MAC OS, VMware/Hyper-V, Apache Tomcat/Web Server, remote deployment tools (LANDesk, SCCM), and relational DB principles (MS-SQL, Oracle). Security: Understanding of computer security procedures and protocols. Experience : 25 years in technical support, preferably application support, with exposure to shift work and handling customer calls. Familiar with CRM tools and severity-based models, with experience supporting enterprise customers. Education: Bachelors/Diploma in Computer Science. Certifications (Preferred): MCSE, MCP, RHEL, CCNA. Abilities : Strong customer-focus, problem-solving skills, and ability to communicate technical issues to non-technical users. Ownership of technical issues, with a willingness to work in a 24/7 support center and adapt to high-pressure environments. Team player with flexibility to stretch work hours when needed. Why do we call Seclorites Entrepreneurs, not Employees We value and support those who take the initiative and calculate risks. We have an attitude of a problem solver and an aptitude that is tech agnostic. You get to work with the smartest minds in the business. We are thriving not living. At Seclore, it is not just about work but about creating outstanding employee experiences. Our supportive and open culture enables our team to thrive
Posted 1 week ago
1.0 - 3.0 years
8 - 12 Lacs
Mumbai
Work from Office
If you are a risk-taker, innovator, and fearless problem solver who loves solving challenges of data security, then this is the place for you! Here's what you will get to explore: Technical Support and Customer Interaction: Provide real-time support via voice calls, chats, and emails to Seclore enterprise customers and partners, adhering to SLAs and resolving issues, often on the first interaction. Handle multiple cases with varying severity and escalate when necessary. Product Expertise and Continuous Learning: Gain in-depth knowledge of Seclore products, research relevant topics, and stay updated through training to support new product releases, troubleshooting, and developing documentation. Issue Diagnosis and Resolution: Use analytical skills and experience to diagnose and resolve complex issues in diverse customer environments, applying technical expertise to deliver effective solutions. Collaboration and Communication: Work closely with internal teams to prioritize customer requests, communicate technical issues clearly to stakeholders, and mentor peers to improve skills and efficiency. Multitasking and Shift Adaptability: Manage multiple cases efficiently in a fast-paced environment, and remain adaptable while working in shifts to meet team and customer needs. Areas of Work: Support: Assisting users with Seclore products by providing answers to questions and offering guidance to ensure proper operation via phone, chat, or email. Troubleshooting: Identifying and diagnosing issues with software functionality. Repair: Resolving and fixing application software malfunctions. We can see the next Entrepreneur at Seclore if you: Qualifications: Languages: Proficient in English. Core Technologies: Expertise in Windows Server/Client, Linux, troubleshooting OS and application issues, and infrastructure technologies (AD, DNS, DHCP). Networking Tools: Strong foundation in networking principles and working knowledge of MS Office, Process Monitor, Wireshark, and antivirus software. Additional Skills: Familiar with MAC OS, VMware/Hyper-V, Apache Tomcat/Web Server, remote deployment tools (LANDesk, SCCM), and relational DB principles (MS-SQL, Oracle). Security: Understanding of computer security procedures and protocols. Experience : 2 to 5 years in technical support, preferably application support, with exposure to shift work and handling customer calls. Familiar with CRM tools and severity-based models, with experience supporting enterprise customers. Education: Bachelors/Diploma in Computer Science. Certifications (Preferred): MCSE, MCP, RHEL, CCNA. Abilities : Strong customer-focus, problem-solving skills, and ability to communicate technical issues to non-technical users. Ownership of technical issues, with a willingness to work in a 24/7 support center and adapt to high-pressure environments. Team player with flexibility to stretch work hours when needed. Why do we call Seclorites Entrepreneurs, not Employees We value and support those who take the initiative and calculate risks. We have an attitude of a problem solver and an aptitude that is tech agnostic. You get to work with the smartest minds in the business. We are thriving not living. At Seclore, it is not just about work but about creating outstanding employee experiences. Our supportive and open culture enables our team to thrive.
Posted 1 week ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Lubrizol The Lubrizol Corporation, a Berkshire Hathaway company, is a specialty chemical company whose science delivers sustainable solutions to advance mobility, improve wellbeing and enhance modern life. Founded in 1928, Lubrizol owns and operates more than 100 manufacturing facilities, sales, and technical offices around the world and has about 8,000 employees. For more information, visit www.Lubrizol.com. We value diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and transparent recruitment process, Lubrizol seeks to create a positive experience for candidates so we can get to know them at their best. We recognise unique work and life situations and offer flexibility, ensuring our employees feel engaged and fulfilled in every aspect of life. Job Title : Senior IT Infrastructure Engineer Job Description As a key member of the Hybrid Data Centers team, you will be responsible for designing and implementing robust infrastructure solutions that meet the needs of our business. A Senior IT Infrastructure Engineer oversees the design, operation and maintenance of our core infrastructure, including server, storage, virtualization, backup and disaster recovery. They will work closely with other engineers and architects to ensure solutions are scalable, secure, cost effective and align with our Cloud Smart posture. The ideal candidate will have extensive experience in building out infrastructure solutions, across a broad range of technologies, including Windows, Linux, VMware, Hyper-V, Nutanix, Veeam and Zerto. Additionally, they will have knowledge of Cloud platforms, such as Azure, AWS and GCP, and experience with deploying or migrating workloads. Responsibilities Design and Implementation: Develop and implement infrastructure solutions that meet business requirements and align with industry best practices. Infrastructure Roadmaps: Define and execute infrastructure roadmaps, including capacity planning, cost optimization, and security measures. Collaboration: Work closely with Engineering, Security, and Operations teams to define best practices and processes for the entire lifecycle of core infrastructure. Security: Implement robust security measures to protect core infrastructure and data. Optimizing Performance: Monitoring performance, troubleshooting issues, and coordinating with service providers to optimize cloud services. Disaster Recovery: Planning and implementing data backup and disaster recovery procedures. Continuous Improvement: Drive continuous improvement in design, service strategy, and standardization of processes and methodologies. Staying Updated Stay up to date with the latest infrastructure technologies and trends and recommend improvements to existing infrastructure. Requirements Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Technical Skills: Proficiency in Cloud (AWS, Azure, Google), storage (HPE, Dell, SAN), backup (Veeam, CommVault, Zerto) and virtualization (VMware, Hyper-V, Nutanix) technologies. Experience: 5+ years of experience in infrastructure architecture and Cloud solutions, with a focus on global or multi-region environments. Certifications: Relevant certifications such as Microsoft Azure Solutions Architect, VMware Certified Professional (VMCP), Veeam Certified Engineer (VMCE) or similar. Analytical Skills: Ability to conduct detailed analysis and design appropriate solutions. Problem-Solving Skills: Ability to troubleshoot and resolve technical issues efficiently. Communication: Excellent communication skills to collaborate with various teams and stakeholders. Project Management: Strong leadership skills to manage projects and drive continuous improvement. Ready for your next career step? Apply today and let's shape the future together! It’s an exciting time to be part of Lubrizol. Lubrizol is not staying put. We are continually learning and evolving. Our passion delivers our success — not only for Lubrizol but for those who count on us every day: our employees, customers and communities. We work with a relentless commitment to operate safely and responsibly, keeping safety, sustainability, ethics, and compliance at the forefront of everything we do. The well-being of our employees, customers and communities is paramount to our culture and in the way we approach our work. As a diverse, global team, we work together to solve some of the world’s most pressing challenges. We impact everyday lives through science only Lubrizol can deliver, and we never stop pushing to do it better. One of the founding principles of The Lubrizol Corporation more than 90 years ago was treating every employee with dignity and respect. That same commitment is only stronger today. More than that, we are committed to providing an environment where every employee can be the best they can be, no matter their ethnic origin, religion, sex, national origin, sexual orientation, gender identity, disability or any other characteristic.
Posted 1 week ago
6.0 - 8.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Designation: Senior System Engineer / Solution Architect. Location: Mumbai / Bangalore (Hybrid support) Duration: Full-time, Monday to Friday, 9 AM to 5 PM IST. Experience: 6 to 8 years of relevant hands-on experience in IT infrastructure, with a focus on deployment and Day 2 operations. Job Description:As a Senior System Engineer/Solutions Architect, you will serve asThe focused services solution and technical lead engineer supporting the ePlus regional sales team. Focused on key clients, drive revenue creation and capture within the account portfolio. Collaborate and work with our master architects, engineers, and consultants to understand our clients’ needs and craft sustainable solutions and IT strategic roadmaps to achieve client objectives. Required Skills:Experience with Nutanix and Cisco UCS:Hands-on expertise with Nutanix (Prism, AHV) and Cisco UCS infrastructure (UCS Manager, Intersight, UCS Central).Proficient in deploying and managing UCS C-Series, B- Series, and HCI Nutanix nodes, including Hyperflex systems.Experienced in installing ESXi, Windows, and Linux OS on UCS servers.Skilled in UCS firmware upgrades, driver installations, and hardware troubleshooting (blades, chassis, FIs, IOMs).Strong background in VMware installation, patching, and upgrades as per client requirements.Familiar with managing server I/O components, fabric interconnects/extenders, and GPU-equipped UCS systems.Basic knowledge of networking (VLANs, routing) and storage (RAID, SAN).Familiar with networking protocols and cloud/hybrid cloud concepts.Exposure to scripting (PowerShell, Python) for automation.Knowledge on Docker and Kubernetes an added advantage.Strong verbal and written communication skills. Your Impact:Deploy and support UCS B/C series servers; configure Fabric Interconnects, service profiles, and boot volumes.Manage Nutanix HCI, including LCM checks, upgrades, and ESXi host setup.Apply security patches, hotfixes, and perform version upgrades.Gather customer requirements; create high- and low-level design documents. Qualifications:Bachelor’s degree in Computer Science,Information Technology, or a related field.Extensive experience in deploying and managing Cisco UCS, Nutanix HCI, and VMware environments, with strong expertise in clustering and virtualization technologies.Certifications in VMware, Cisco, or Nutanix are a strong advantage. Skills: VMware vSphere, IOM, Cisco UCS, RAID, vSAN, UCS HCI Nutanix, Windows OS, UCS Manager, Cisco Intersight, Cisco SAN, HyperFlex, UCS Servers, UCS B- Series, Cisco UCS Layer 2, Cisco UCS Blades, VMware Installation, UCS Infrastructure, UCS C-Series, Cisco HyperFlex, VMware ESX, Fabric Interconnects, Linux OS, Chassis, ESXi, ESXi Hypervisor, Unified Computing System.
Posted 1 week ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Senior Systems Engineer Overview We are seeking a Senior Systems Engineer to support and enhance the infrastructure that underpins our global business operations. This role involves maintaining and improving enterprise-level systems, including data center operations, hardware platforms, virtualization, backups and recovery, operating systems, networking, and security. The ideal candidate will have deep experience in enterprise infrastructure, be self-driven, and capable of independently leading projects from concept to completion. In addition to maintaining existing systems, this role will focus on modernizing and automating infrastructure to improve scalability and performance. This is a global role that requires collaboration across time zones and includes participation in a 24x7 support rotation with occasional on-call responsibilities. Key Responsibilities Deploy and manage hardware (including gray market systems) in enterprise data centers with assistance from on-site personnel. Design, implement, and migrate to modern private cloud infrastructure. Establish and maintain configuration management using Foreman, Puppet Enterprise, and Ansible for Linux environments. Enhance automated build and deployment pipelines for physical and virtual machines. Create configuration roles and automation code using tools like Ansible and Puppet. Develop scripts to automate daily tasks for the Systems Engineering team. Perform advanced troubleshooting for hardware, Linux, and Windows systems in large-scale environments. Lead and plan infrastructure projects independently. Provide subject matter expertise in designated technical areas; contribute to technical discussions and architecture decisions. Advise on data center best practices, including power configuration, HVAC, and rack design. Required Qualifications 10+ years of Linux/Unix administration (Solaris, AIX, or other flavors) 3+ years of OpenStack engineering and administration 5+ years of VMWare or equivalent Engineering and Administration 5+ years of scripting experience with Bash, Perl, Ruby, Python, etc. 3–5 years of experience with system monitoring tools (Check_MK, Nagios, SolarWinds) 3–5 years of hands-on hardware management (Dell, SuperMicro, HP) 2–3 years of experience with Puppet for configuration management 5+ years of experience using Microsoft Office (Word, Excel, Outlook, Teams) Preferred Qualifications 1–2 years of storage administration (EMC, NetApp, 3PAR, Hitachi) 1–2 years of experience with F5 load balancers 2–4 years of public or hybrid cloud experience (AWS, Azure, Rackspace) 2–3 years of application development experience (Java, C++, C#/VB.NET, PHP, HTML, JavaScript) 1–2 years of CI/CD experience (Jenkins, TeamCity, etc.) 2+ years with Ansible AWX or Tower Candidate Profile Strong communication and interpersonal skills Skilled at mentoring and leading technical discussions (including whiteboarding sessions) Excellent documentation skills, particularly using wikis and diagramming tools like Visio or Lucidchart Ability to take direction while also contributing ideas for environment improvements Bachelor’s degree in computer science or a related field (or equivalent experience) Digital Graphic Designer Summary Zeta’s Marketing Operations is comprised of over 50 individuals who provide world class operational support to the stakeholders and clients of Zeta using multiple in-house and commercial performance marketing tools. Our Campaign Operations team is looking for a Digital Graphic Designer in our Hyderabad office to support our in-house Creative Team who loves to create visual stories that help people engage with brands in the digital marketing space. The ideal candidate is eager to learn, open-minded, and interested in being part of a team that creates stunning visual support for our client’s and their respective campaigns. Attention to detail, combined with a strong working knowledge of design-related applications, is essential. Essential Responsibilities Contribute to the development of creative concepts, translating them into visual and interactive form Match strategic direction with appropriate design results for the digital and web-based marketing initiatives while providing quality assurance on creative deliverables Familiarity with designing for multiple formats such as email, display, social, web and mobile responsive/cross-platform Exhibit an awareness of current web design practices and issues of cross-browser compatibility Build and maintain a team rapport with production managers, content developers and all other Creative and Campaign Operations team personnel Essential Competencies Excellent communication skills and fluent in English (both written and verbal) Ability to take creative direction and produce highly engaging designs that show a strong attention to detail in a fast-paced team environment Excellent graphic design, layout and typography skills with strong, clean visuals Proficiency in Adobe Creative Suite programs (specifically Photoshop, Illustrator, XD) Familiarity and prior experience working with Figma and Sketch Knowledge of front-end development experience such as HTML/CSS is a plus Grasp of AI applications and UI/UX design processes or methodology, preferred Experience with photo-retouching and logo design and illustration Strong design portfolio (please provide link with resume) Desired Characteristics Bachelor’s degree in design or a related field 5+ years of relevant design experience in a digital agency, media company, advertising agency, production studio, creative services environment, etc. Strong collaboration, time management and multi-tasking skills Experience in a fast-paced service environment Comfortable with abbreviated development cycles and flexible with shifting priorities Company Summary Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth. Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable. Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law. Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/ https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html
Posted 1 week ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Opentext - The Information Company OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. Your Impact Our Senior Technical Support Specialist position offers you an opportunity to learn cutting-edge backup, high-availability, and disaster recovery software. You’ll leverage critical thinking on an ongoing basis, as each customer situation is unique. Therefore, you will need to be creative with your solutions. The successful candidate will join an established team that provides world-class customer support through technical assistance to external customers and other departments via phone, e-mail, and support portal message board. Our strong team-based environment ensures that if you get stuck or need some help, you’ll always feel supported. What The Role Offers Diagnose, troubleshoot, and identify/resolve service and product offerings issues. This could be at any level: operating system, application, network, hardware level, hypervisor, cloud environment, etc. Manage multiple customer cases simultaneously while maintaining high levels of customer satisfaction. Ensure all case-related information and activities are accurately documented and provide timely progress updates to customers and account managers to maintain service level agreements. Work with Tier 3, Operations, and Development on technical escalations, bugs, and feature requests. Excellent customer service skills, adding to the customer experience. A track record of sound judgment and decision-making in positions with significant responsibility. Challenging yourself to master the complex subject matter Communicating with and assisting people of varying technical skill levels Consistently providing excellent technical support when subjected to different degrees of visibility into affected environments Troubleshooting errors with diverse degrees of depth and complexity Keeping a patient and collected composure while resolving customer requests and possessing excellent customer service skills. Searching information sources for relevant documentation, user/admin guides, knowledge base articles, white papers, PDFs, reliable websites, etc. Building and leveraging VMs, maintaining a functional virtual workspace What You Need To Succeed 3+ years of experience in backup and recovery operations. Hands-on experience with Backup and recovery solution. Familiarity with cloud backup solutions (e.g., AWS Backup, Azure Backup). Solid understanding of storage systems (NAS/SAN), virtualization (VMware/Hyper-V), and Windows/Linux environments. Ability to automate tasks using PowerShell, Bash, or Python. Strong troubleshooting and documentation skills. Willing to work in rotational shifts Nice To Have Experience in SMB or startup environments. Knowledge of cybersecurity best practices related to data protection. Certifications in backup technologies or cloud platforms (e.g., Veeam VMCE, AWS Certified). OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
Posted 1 week ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
The Systems Administrator would report to the Manager of Systems Engineering performing functions related to the day-to-day operations of the infrastructure supporting the business including data center operations, hardware, operating systems, user administration, virtualization, and backups and recovery of the environment. This person would work closely with team members around the globe to provide 24x7 support including occasional on-call responsibilities. Sr. Systems Administrator must be able to work well with others, taking direction from team leads to complete his/her own projects, while acquiring information from the team as needed. This person would work to maintain the current environment and meet the needs of users on a day to day basis. The Sr. Systems Administrator will be able to solve problems injecting his/her own experience, assisting less experience team members to complete tasks and developing documentation for standard operating procedures. Tasks Include Helping to integrate hardware, software, network, process and as required Maintaining established Linux/Windows environment working tickets as required User and group management in LDAP and Windows AD Performing system builds and decommissions as required Patching of OS, firmware, BIOS of systems Maintenance of existing infrastructure services (DNS, LDAP, NTP, Monitoring, environment) Assisting in effort to integrate hardware, software, network, process and procedure from various business units Executing a plan for data center consolidation including system builds/tear downs, migration to different data center Profile Includes Good Communication Skills Able to take direction Attention to detail Required 4+ years Linux, Unix (Solaris, AIX, Other) administration 1-2 years VMWare or other virtualization experience 1-2 Years shell scripting (bash, bsh, ksh, sed, awk), Perl, Ruby or Python or PowerShell 3+ years Windows and Domain Administration (2003-2012 R2) 3+ years TCP/IP 3+ years Hardware management (HP/Dell/Cisco UCS) 4+ years MS-Office (Word/Excel/Outlook/Lync or Skype For Business) Ability to lift 50lbs Ability to climb ladders as required Desired 1-2 years Citrix administration 1-2 years F5 load balancer administration 1-2 years backup administration (Netbackup, Networker, Bacula) Company Summary Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth. Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable. Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law. Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/ https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html
Posted 1 week ago
7.0 years
0 Lacs
Pune, Maharashtra, India
On-site
If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best-in-class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time and parental leave. Responsibilities: Deployment and troubleshooting of Linux and telecom VNFs into cloud environments & give consultation to development teams. Deployment and support of OpenStack and Contrail clouds, Docker and Kubernetes environments. Scripting and automating system and deployment tasks to reduce manual repetitive work. Management and automation of infrastructure services. Creating & maintaining technical documentation including system diagrams & operational procedures What skills and experience will you need for this role? 7+ years relevant experience as a Linux Systems Administrator. 5+ years relevant experience in OpenStack. Deployment and troubleshooting of BareMetal and virtual Linux based hosts and provide consultation to development team. Linux knowledge has to be at least at a certifiable level in Red Hat (Unix knowledge is a plus). RHCSA, RHCE. Experience with scripting languages (Shell, Perl, Python, etc). Experience with multipath software (iSCSI or Fibre Channel). Good systems administration skills such as the ability to install and configure new physical and virtual Linux servers. The ability to analyze and optimize performance on a Linux server. Will be of advantage: Experience with Ansible. Experience with CEPH storage. Experience with various clusters (pacemaker, Veritas Cluster, Oracle RAC, etc, mariadb-galera (MySQL), RabbitMQ-cluster). Experience with virtualization technologies such as VMware, vSphere, qemu/kvm, XEN. Experience with automate systems configurations such as Puppet, Chef, etc. Work Location: Pune / Bangalore / Hyderabad Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news.
Posted 1 week ago
4.0 - 7.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Engineering Manager Work Dynamics Prioritizing the facilities needsalways A seasoned expert in the field, the Chief Engineer is on top of all the mechanical, electrical, plumbing and civil works needed in a facility. Likewise, youll play an essential function in reducing workplace-related risks by working on maintenance contracts, routine inspections and scheduled down times. You will be in close contact with local authorities for all facility-related issues. Also part of your scope is to ensure that the facility is in total compliance with all legal and engineering standards. Likewise, youll spearhead the implementation of energy programs to cut utility cost. Youll assume the role of a senior facilities manager when neededoverseeing small renovation projects from initial phases to completion. Youll also keep an eye out on the facilities engineering systems by periodically inspecting logbooks, checklists and maintenance schedules. Putting critical plans and reports in place Planning is a big part of your mandate. In this role, youll take charge of planning and managing both engineering and operational budgets and contracts. Your expertise will also be essential in planning and developing a list of spare materials for all installations based on recommendations and inventories. Performing various auditsincluding technical, cost savings, risk management and energy management--is part of your job as well. In addition, youll strive to keep down time at bay by setting up best practices that promote seamless service delivery to our clients. Your analytical skills will also come in handy, as the role requires you to file both weekly and monthly reports on maintenance contracts, incident reports and improvement projects. Sound like you To apply, you need to be: Experienced and client centric You must have a university degree in engineering/facility management, with eight years experience in the field. Youll need a strong grasp of client satisfaction, as youll constantly communicate with our stakeholders. Well expect you to provide them with solutions that will continuously improve their systems and save them costs. Youll also strive to determine if we can provide them other services that may help improve their conditions further. A strong, flexible leader Do you have an excellent command of spoken English and Chinese languages Are you a proactive leader who can think laterally and deliver innovative solutions Do you have strong people skills, capable of boosting staff satisfaction and morale If your answers are yes to our questions, lets discuss how we can put your expertise into action as our engineering manager.
Posted 1 week ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Responsible for managing and optimizing SSL certificate lifecycle, DNS infrastructure, Linux and Windows server administration and automate system patching processes. This role is critical to ensuring the security, availability, and performance of our production systems Responsibilities Expert experience in administering Linux operating systems, an in-depth understanding of associated open-source monitoring, management, deployment and reporting tools and an in-depth understanding of Windows operating systems An in-depth understanding of ISP services / protocols /network concepts (including IP, TCP, DNS, Mail, HTTP(s), routing, switching concepts, load balancers, layer 7 firewalls etc). An in-depth understanding of other vituallisation platforms (including VMware EXSi , Experience working to company security policy compliance as well as industry standard certifications such as ISO 27001. Strong scripting/automation capability such as: Bash / Shell scripting Previous extensive ‘hands on’ experience in Operation and Build of Linux Networks / Platforms / Services and a good level of design experience, with a mindset of simplicity, automation, digitisation and security. A working understanding of service provider technologies relevant to the technology vertical and working knowledge of concepts in other technology verticals. (For example, IP service provider technologies and applications such as eVPN, Segment Routing, BGP, DDoS, DNS, Ipv4, Ipv6, SIP, IPSEC, GRE, L2TP tunnelling techniques, SDN and NFV). Ability to design and implement networks / platforms / services relevant to the technology vertical and working knowledge of impacts and integrations into other technology verticals. Must establish and maintain an in-depth knowledge of current and future technologies in order to contribute to the identification of advances and improvements in Networking and Platforms, with associated security elements. Experience in constructing and reviewing quotes and/or proposals and the relevant numerical skills in order to technically size network / platform / system load capacity requirements. Good level of awareness and current understanding of process, procedure and governance and required, own and team, and contributions to Change Management. Problem Solving Design and implement networks in the most cost-efficient manner through the careful selection of new equipment and the reuse of existing equipment where possible. Provide expert technical advice and guidance to (senior) engineers, in order to help them resolve problems or help complete complex deployments Effectively communicate with team, other teams, customers, 3rd party contractors, suppliers, etc. Provide a confident and proactive face to other internal departments and external agents or clients.
Posted 1 week ago
2.0 - 3.0 years
1 - 4 Lacs
Thiruvananthapuram
On-site
1. Asset management 2. Windows/Linux Server Management & Monitoring 3. Web Server Management & Monitoring 4. Application Management & Monitoring 5. Domain & SSL Management 6. Laptop/Desktop/Server Installation & Support 7. Networking 8. VMWare Management Experience - 2-3 years Location: Kerala Please share us your CV at shashidharan.x@sritindia.com About RICT India Private Limited , A wholly owned subsidiary of SRIT, is focused on delivering tailored technology solutions across the Telecom, eGovernance, and Healthcare sectors. In the Telecom sector , RICT specializes in software publishing and solutions that support telecom operators and service providers. This includes developing ready-made software products, operating systems, and business applications that enhance network management, customer experience, billing, and other critical telecom functions. We also offer consultancy services to build customized software that meets the evolving needs of telecom companies, helping them stay competitive and innovative in a rapidly changing industry. Within the eGovernance sector , RICT contributes by providing digital solutions that enable government agencies to deliver services more efficiently and transparently. Our software and consulting services assist in developing platforms for citizen engagement, online service delivery, data management, and secure information exchange. These solutions help streamline government operations, increase accessibility for citizens, and promote good governance through technology. In the Healthcare sector , RICT develops software applications aimed at improving patient care, hospital management, and medical data handling. We offer ready-made and custom software solutions that support electronic health records (EHR), appointment scheduling, telemedicine, and healthcare analytics. Our expertise helps healthcare providers optimize their workflows, enhance patient outcomes, and ensure compliance with regulatory standards. Established in 2010 and headquartered in Bangalore, RICT India Private Limited (formerly Railwire Information Communication Technologies Private Limited) brings over 15 years of industry experience. About SRIT : SRIT is a 25-year-old CMMI Level 5 software and IT project execution company, headquartered in Bangalore. We are about 1000 people strong. SRIT has delivered more than 130 projects across Healthcare, e-Gov and Telecom domains, both within India and 13 other countries including America. In the eHealth sector, SRIT manages end-to-end software for ~275 specialty hospitals and ~1720 general hospitals across 14 countries. In the e-Governance sector, SRIT has delivered more than 33 projects. In the Telecoms sector, SRIT delivers its ICB BSS-OSS software solution to tier-1 providers such as BSNL and does end-to-end software management for RailWire. SRIT is the Managed Service Provider pan-India for RailTel Corporation of India Limited (Railway Ministry’s) RailWire Products and Services. For more details, please visit our website: www.sritindia.com Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹40,000.00 per month Work Location: In person
Posted 1 week ago
0 years
5 - 7 Lacs
Hyderābād
On-site
About Providence Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services. Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US. Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale. Why Us? Best In-class Benefits Inclusive Leadership Reimagining Healthcare Competitive Pay Supportive Reporting Relation What will you be responsible for? Provide technical support for the Firewall Engineeringteam to produce technical solutions into designing,implementation. Contribute to improving processes, documentation, pre-empt risks, interaction with end users, vendors supportstaff and IS departmental staff. What would your day look like? Design, Troubleshoot, implement, and maintain solutionsas well as develop and maintain documentation. Manage planning, designing, and implementingautomation replacing manual work wherever feasible. Who are we looking for? A senior Network Engineer who has extensive workexperience into Palo Alto Firewalls, Routing & Switchingand SDWAN technologies. Configure, manage, and troubleshoot : Palo AltoFirewalls (Panorama, Prisma Access, WildFire, URLfiltering, Threat Prevention, Prisma Implement security policies, NAT, VPNs (GlobalProtect),and Zero Trust architectures Having extensive knowledge on Networking along withtheir operations, benefits, and constraints. Proficiency inbasic Security Technologies such as Firewalls. Familiarity with SDWAN solutions, which involvesextensive knowledge on routing protocols such as BGP,OSPF, EIGRP Deploy and manage SD-WAN solutions (Cisco Viptela,Fortinet, Versa, or VMware Velocloud) Proficiency in networking basics encompassing TCP/IPprotocols, OSI model, routing, switching, and elementarynetwork issue resolution. Certifications: Palo Alto Networks Certified NetworkSecurity Engineer (PCNSE), Cisco CCNP, VMWareSDWAN certification are preferred certifications A senior Network Engineer who has extensive workexperience into Palo Alto Firewalls, Routing & Switchingand SDWAN technologies. Configure, manage, and troubleshoot : Palo AltoFirewalls (Panorama, Prisma Access, WildFire, URLfiltering, Threat Prevention, Prisma Implement security policies, NAT, VPNs (GlobalProtect),and Zero Trust architectures Having extensive knowledge on Networking along withtheir operations, benefits, and constraints. Proficiency inbasic Security Technologies such as Firewalls. Familiarity with SDWAN solutions, which involvesextensive knowledge on routing protocols such as BGP,OSPF, EIGRP Deploy and manage SD-WAN solutions (Cisco Viptela,Fortinet, Versa, or VMware Velocloud) Proficiency in networking basics encompassing TCP/IPprotocols, OSI model, routing, switching, and elementarynetwork issue resolution. Certifications: Palo Alto Networks Certified NetworkSecurity Engineer (PCNSE), Cisco CCNP, VMWareSDWAN certification are preferred certifications Providencene Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct. Contact our Integrity hotline also, read our Code of Conduct. Providence Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct. Contact our Integrity hotline also, read our Code of Conduct.
Posted 1 week ago
0 years
0 Lacs
Hyderābād
On-site
The VMWare NSX Administrator plays a critical role in ensuring the smooth operation of network virtualization and security solutions. This position focuses on independently resolving technical tickets, providing on-call support, and conducting root cause analysis to enhance customer satisfaction and operational efficiency. The role is fundamental in maintaining high-quality service standards and fostering a positive customer experience. (1.) Key Responsibilities 1. Resolve Technical Support Tickets By Utilizing Vmware Nsx And Sdn Technologies, Adhering To Quality Standards And Company Policies While Ensuring Timely Resolution Within Agreed Sla. 2. Provide On-Call Support For Escalated Issues, Conducting Thorough Root Cause Analysis To Identify And Implement Effective Solutions. 3. Contribute To Knowledge Management By Updating And Maintaining The Knowledge Base, And Facilitate Training Sessions For New Team Members And Coaching For Analysts To Enhance Team Capabilities. 4. Analyze Support Trends And Proactively Engage In Value-Adding Activities To Improve Operational Processes And Reduce Ticket Volume. 5. Ensure A Positive Customer Experience By Achieving High Rates Of First Call Resolution And Minimizing The Number Of Rejected Resolutions And Reopened Cases. Skill Requirements 1. Solid Proficiency In Vmware Nsx And Sdn Technologies. 2. Strong Understanding Of Network Virtualization And Security Concepts. 3. Familiarity With Ticketing Systems And Itil Best Practices. 4. Excellent Problem-Solving And Analytical Skills. 5. Effective Communication And Interpersonal Abilities. Certification 1. Optional But Valuable: Vmware Certified Professional (Vcp-Nv) Certification. No. of Positions 1 Skill (Primary) Data Center-DC Converged-DC Virtualization (x64) Auto req ID 1588983BR Skill Level 3 (Secondary Skill 1) Data Center-Network Data-Network Data
Posted 1 week ago
6.0 - 10.0 years
18 - 20 Lacs
Delhi Cantonment
On-site
Job Title: Hyper-V Engineer / Specialist – PowerFlex & Data Center Build Location: Location: Delhi NCR, Pune, Mumbai and Bangalore(Hybrid) Experience: 6 to 10 Years Employment Type: Contract(Fixed Term: 3-6months) Notice Period: Immediate / Up to 30 Days Role Overview: We are looking for a technically proficient Hyper-V Engineer/Specialist to support our data center initiatives, including infrastructure builds and virtualization using Microsoft Hyper-V. The ideal candidate will also have hands-on experience with Dell PowerFlex storage systems and be well- versed in physical data center build activities such as racking, cabling, and server configuration. Key Responsibilities: Design, deploy, and manage Hyper-V virtualization environments, including clusters, virtual networking, and storage integration. Collaborate in data center build projects—installing and configuring physical servers, network switches, and cabling. Implement and manage Dell PowerFlex infrastructure for hyper-converged and software- defined storage solutions. Perform system patching, backup configuration, and failover testing for virtualized environments. Monitor performance, capacity, and availability of virtual infrastructure and storage. Create and maintain detailed documentation of system configurations, procedures, and change control records. Work with cross-functional teams to ensure smooth deployments and minimal downtime. Troubleshoot and resolve complex infrastructure and virtualization-related issues. Must-Have Skills: Strong hands-on experience with Microsoft Hyper-V, Failover Clustering, and Virtual Machine Manager (VMM). Knowledge and experience in Dell PowerFlex infrastructure (deployment, monitoring, storage pool setup). Experience with data center build and operations, including physical server setup and structured cabling. Familiarity with Windows Server (2016/2019/2022) in enterprise environments. Understanding of networking fundamentals related to virtualization (vSwitches, VLANs, NIC teaming). Experience with backup and disaster recovery for virtual environments. Preferred/Good to Have: Exposure to other hypervisors (e.g., VMware ESXi, KVM). Experience with monitoring tools (e.g., SCOM, Nagios, or SolarWinds). Scripting knowledge (PowerShell, CLI). Certifications like Microsoft Certified: Azure Administrator, Hyper-V Specialist, or Dell EMC PowerFlex. Education & Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Industry certifications are a plus. Work Conditions: Onsite work required during physical builds and project deployment phases. May include off-hours or weekend support for migrations or scheduled downtimes. Job Types: Permanent, Contractual / Temporary Contract length: 3-6 months Pay: ₹150,000.00 - ₹170,000.00 per month
Posted 1 week ago
5.0 years
5 - 6 Lacs
Ahmedabad
Remote
Roles & Responsibility: I. Handling Technical Support Calls & Tickets II. Resolving issues - Remote Access, Phone Support, etc. III. Performing Installation & Configuration of IceWarp, MySQL, SSL, Linux & Windows Server OS IV. Monitoring Servers (IceWarp, MySQL, etc) V. Performing Migration VI. Handling Presales queries (L1/L2) VII. Handling important/urgent calls during non-office hours VIII. Providing Support during Emergency as required (Off hours) IX. Should Handle atleast 30 Tickets per month when in support role X. Should handle atleast 4 implementations in a month XI. Handle escalation from Customer (as per escalation matrix) Key skills: Messaging Administrator, Windows server, Linux server, System Administrator Knowledge Required: a) Administration of Windows b) Administration of Linux (CentOS, Debian, Ubuntu) c) Network level skills d) Email protocols (SMTP, POP3, IMAP) e) MS SQL Server, MySQL Server (Installation, configuration, fine tune, backup restore, query execution, troubleshooting) f) Experience with ActiveDirectory and LDAP. g) Experience with the administration of mail server MS Exchange/Lotus Domino/Postmaster/Zimbra/Mdaemon h) Virtualization (VMWare, HyperV) i) Knowledge in SSL Certificates j) Knowledge of helpdesk/ticketing system (Kayako/Zendesk) k) Technical understanding (Systems, Database, Networks) l) Very Good communications skills - English, written & spoken m) High customer orientation, communication strength, team ability n) Self-initiative / motivation / willingness to learn o) 5+ years of experience in the same domain Job Type: Full-time Pay: ₹500,000.00 - ₹600,000.00 per year Application Question(s): Notice Period Experience: Active Directory: 2 years (Preferred) Linux: 2 years (Preferred) mail Server: 2 years (Preferred) Work Location: In person
Posted 1 week ago
4.0 years
0 Lacs
Pune, Maharashtra, India
On-site
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. How You Will Contribute You will report to the ROA Test Engineering Manager and play a key role in validating the functionality and performance of our Routing and Optical Automation (ROA) solutions. You will contribute to delivering a high-quality product by developing test strategies, executing test plans, and ensuring seamless integration across systems and protocols. Your responsibilities will include: Collaborate with cross-functional engineering teams, PLMs, and product owners to translate high-level requirements into robust test coverage. Develop and execute test plans for L3 Routing, Packet Management, Fault Management, and Traffic Integrity using tools like TestRail. Lead lab setup and equipment coordination activities to simulate real-world test environments. Validate integration of open-source and third-party applications into Blue Planet ROA solutions. Analyze test results, raise defects via Jira, and prepare detailed test reports. Automate manual test cases using REST/UI automation with Python; maintain CI/CD readiness. Mentor junior team members and ensure best practices in automation and test coverage. The Must Haves Bachelor's degree in Computer Science, Electrical Engineering, or equivalent. Minimum 4+ years of experience in system testing or validation. Strong hands-on experience with L2/L3 networking protocols such as BGP, OSPF, ISIS, MPLS, Segment Routing, E-LINE/E-LAN, LDP/RSVP-TE, SNMPv2/v3, TACACS, RADIUS, Netconf, GNMI, etc. Proficiency in using traffic generators like IXIA or Spirent for performance/stress testing. Experience in test automation using Python (REST APIs/UI Automation) and CI/CD tools. Experience with Unix/Linux (Ubuntu, RHEL) system administration and server environments. Knowledge of VMware ESXi, OpenStack, and network virtualization software (Open vSwitch, vRouter). Assets Experience with Ciena’s Blue Planet platform, architecture, and microservices. Exposure to cloud orchestration and container technologies. Familiarity with microservices, REST-based applications, and service assurance domains. Understanding of modern Agile/DevOps methodologies and tools. Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Posted 1 week ago
10.0 years
0 Lacs
Jaipur, Rajasthan, India
Remote
Job Summary: We are looking for an experienced Infrastructure Architect to design, implement, and manage scalable, secure, and high-performing IT infrastructure solutions. The ideal candidate will have strong expertise in cloud platforms (AWS/Azure), networking, virtualization, and enterprise IT systems. Key Responsibilities: · Design and implement enterprise-grade infrastructure solutions (on-prem, cloud, hybrid). · Define architecture standards, roadmaps, and deployment strategies. · Ensure infrastructure scalability, reliability, and security compliance. · Collaborate with DevOps, Security, and Application teams for solution alignment. · Troubleshoot complex infrastructure issues and lead incident resolution. · Evaluate and recommend new tools, technologies, and best practices. Requirements: · 8–10 years of experience in IT infrastructure design and management. · Strong knowledge of AWS/Azure/GCP, networking, firewalls, load balancers, and storage. · Proficiency in virtualization (VMware, Hyper-V) and containerization (Docker, Kubernetes). · Experience with automation tools like Terraform, Ansible, or similar. · Solid understanding of security standards, DR/BCP, and performance tuning. · Excellent communication, documentation, and stakeholder management skills. Experience: 8–10 years Location: Remote Employment Type: Full-Time Interested candidates can share their CVs on info@xcelhrsolutions.com
Posted 1 week ago
6.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Required Key Skills and Qualifications: Bachelor’s degree in Engineering, Computer Science, or related field. 6+ years of experience in network operations or managed services. (experience differs as per the band mentioned in above) Strong knowledge and hands-on experience in SD-WAN technologies (e.g., Cisco Viptela, Fortinet, Versa, VMware VeloCloud, SilverPeak etc.). Deep understanding of IP networking protocols (BGP, OSPF, VRF, GRE, IPSec, NAT, MPLS, GVPN etc.). Proven experience in troubleshooting complex WAN/LAN issues in large-scale enterprise or service provider environments. Familiarity with network monitoring & troubleshooting tools. Understanding of network security principles, with hands-on in firewalls (Fortinet/Palo Alto/Cisco ASA) considered a strong advantage. Exposure to cloud-based networking and security services (AWS TGW, Azure VWAN, SASE, etc.). Industry standard certifications in relevant domain will be added advantage. Key Responsibilities Act as the technical escalation point for all SD-WAN-related issues within the operations team. Own and drive the end-to-end assurance of SD-WAN services including performance monitoring, fault resolution, and root cause analysis. Work closely with NOC, engineering, vendors, and customer teams to ensure network availability and SLA adherence. Analyze network performance data and recommend optimization actions and corrective measures. Lead or support incident triage, change implementation, and problem management initiatives. Ensure proper documentation of configurations, standard operating procedures (SOPs), and best practices. Assist in knowledge transfer and training of L2 teams for continuous skill upliftment.
Posted 1 week ago
5.0 - 10.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Position Description Summary Position Title: UCC Collaboration Sr. Lead Job Location: Pune I) Position Summary Key objective / Purpose of the job: Responsible for installation & configurations of environment VMWare, ESXi, Storage, Windows & Unix Servers and related infrastructure. Install Chassis and SAN (iSCSI) storage of Various Vendors like Dell, HP, NetApp, etc. Configure with various hypervisor like VMWare ESXi and KVM/Proxmox by following all checklist of operation handover. Create Technical Documentation like HLD and LLD. Provide KT Session to other team members. Maintenance inventory of hardware and software for annual renewals. Operational Support for Day2 incidents whenever needed. Engage vendors for new/enhancements/issues requirement. Work with CFT for BoQ finalization and ordering process. Good understanding of Basics of Networking like VLAN, routes, etc II) Person Specification Essential Qualifications & Certifications: Bachelor's Degree in Electrical, Electronics, Telecommunications VMWare VDC Certified, Red Hat Certified Requisite Skills: 5 to 10 years IT industry experience Expert knowledge on VMWare ESXi, VMWare vCenter, KVM Hypervisor Configure hypervisor like VMWare ESXi and KVM/Proxmox by following all checklist of operation handover Build VM (Windows/Unix) as per application requirements Install Chassis and SAN/iSCSI storage of Various Vendors like Dell, HP, NetApp, etc Datacenter RHS Support for installation or operation activities related to managed servers Create Technical Documentation like HLD and LLD Provide KT Session to other team members Maintain inventory of hardware and software for annual renewals Operational Support for Day2 incidents whenever needed Engage vendors for new/enhancements/issues requirement Work with CFT for BoQ finalization and ordering process Excellent verbal and written communication abilities Good understanding of Basics of Networking like VLAN, routes, etc Ability to demonstrate basis IP Switching and Routing knowledge Work effectively under pressure Aptitude for learning, ability to quickly grasp new and leading-edge technologies Effective participation and departmental representation in engineering and product roadmap enhancement Rigorous attention to detail, enforcing and working within change control procedures. Teamwork and team building attributes Travel to Different city whenever required Job Description Responsible for managing day to day network operations and maintenance, in Unified Collaborations domain. This includes- customer change requests, platform uptime, incident management, problem management, CFT / OEM Interlock, and escalation support for the operations. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability. Manage new enhancements/issue resolution. Proactive/Reactive fault management; Incident Management: Customer Handling during the fault and ensuring subsequent updates in timely manner. Work directly with other OEM on repeat issues, bugs and implement resolution through defined change management process. Identify day to day manual activities, repeat tasks and leading the effort to automate them. Review CFT teams changes frequency, criticality and identify gap and prepare SOP (documents) to ensure no change error. Track and monitor the environment performance to ensure minimal interruption to network transmission and/or network switches. Manage network equipment maintenance and security operations for all sites. Maintain day to day O&M tasks associated installation and testing of new network equipment, diagnosing, and locating troubles. Performing repair and maintenance and restoring service for optimal customer satisfaction The role may be an individual contributor or may lead a small team. Desired Skill sets Troubleshooting experience of network, equipment and service level faults Ability to write and present a comprehensive vulnerability assessment report. Understanding of domain and related technologies Understanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives.
Posted 1 week ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Summary We are seeking a skilled and proactive Linux System Administrator with strong experience in Kubernetes (K8s) to join our IT infrastructure team. The ideal candidate will be responsible for managing Linux-based systems and ensuring the stability, performance, and security of our containerized applications. ================== Key Responsibilities: ========== Administer, configure, and maintain Linux systems (preferably Rocky Linux, RHEL, or Ubuntu). Deploy, manage, and troubleshoot Kubernetes clusters (on-prem and/or cloud). Automate system tasks and deployments using tools like Ansible, Python, or shell scripting. Monitor and improve system performance and reliability. Implement security measures, patch management, and compliance practices. Collaborate with DevOps and development teams to support CI/CD pipelines. Manage container orchestration using Kubernetes, Helm, and related tools. Maintain system documentation and standard operating procedures. ============= Required Qualifications: ============= Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience). 5+ years of experience as a Linux Administrator. 3+ years of hands-on experience with Kubernetes in production environments. Strong knowledge of containers (Docker) and container orchestration. Experience with Linux shell scripting and automation tools. Familiarity with monitoring tools (e.g., Prometheus, Grafana, ELK stack). Familiarity with hypervisors tools (VMware , Openstack). Preferred Qualifications Certifications such as CKA (Certified Kubernetes Administrator) and RHCE. Exposure to Infrastructure as Code (IaC) tools like Ansible. Understanding of networking concepts related to Kubernetes (Ingress, Services, DNS). ========= Soft Skills: =============== Strong troubleshooting and analytical skills. Excellent communication and collaboration abilities. Ability to work independently and in a team-oriented environment.
Posted 1 week ago
1.0 - 3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Title: Linux Support Engineer – Level 1 (with L2 Task Awareness) Location: Pune Experience: 1 to 3 years Shift: Rotational (24x7 support) Job Type: Full-time Job Summary We are seeking a dedicated L1 Linux Support Engineer to provide frontline operational support for enterprise Linux servers. The engineer will focus primarily on L1 responsibilities, but must also have basic to intermediate understanding of L2 tasks for occasional escalated activity handling and team backup. Key Responsibilities L1 Responsibilities (Primary): Monitor system performance, server health, and basic services using tools like Nagios, Zabbix, or similar. Handle tickets for standard issues like disk space, service restarts, log checks, user creation, and permission troubleshooting. Basic troubleshooting of server access issues (SSH, sudo access, etc.). Perform routine activities such as patching coordination, backup monitoring, antivirus checks, and compliance tasks. Execute pre-defined SOPs and escalation procedures in case of critical alerts or failures. Regularly update incident/ticket tracking systems (e.g., ServiceNow, Remedy). Provide Hands-and-feet Support At Data Center If Required. L2 Awareness (Secondary / Occasional Tasks): Understand LVM management, disk extension, and logical volume creation. Awareness of service and daemon-level troubleshooting (Apache, NGINX, SSH, Cron, etc.). Ability to assist in OS patching, kernel updates, and troubleshooting post-patch issues. Exposure to basic scripting (Bash, Shell) to automate repetitive tasks. Familiarity with tools like Red Hat Satellite, Ansible, and centralized logging (e.g., syslog, journalctl). Understand basic clustering, HA concepts, and DR readiness tasks. Assist L2 team during major incidents or planned changes. Required Skills Hands-on with RHEL, CentOS, Ubuntu or other Enterprise Linux distributions. Basic knowledge of Linux command-line tools, file systems, and system logs. Good understanding of Linux boot process, run levels, and systemd services. Basic networking knowledge (ping, traceroute, netstat, etc.). Familiar with ITSM tools and ticketing process. Nice to Have RHCSA Certification (preferred). Exposure to virtualization (VMware, KVM) and cloud environments (AWS, Azure). Experience With Shell Scripting Or Python For Automation. Understanding of ITIL framework. Soft Skills Strong communication and coordination skills. Ability to follow instructions and SOPs. Willingness to learn and take ownership of tasks. Team player with a proactive mindset.
Posted 1 week ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description seeking a highly motivated and experienced Project Manager - Technical account manager. In this customer-facing role, candidate will be responsible for overseeing the successful delivery and services assurance support lifecycle for services (Managed Hosting - cloud, Microsoft End user service, Managed security services, Managed connectivity like MPLS, ILL etc)) offered to end customer directly at our client's locations. You will be the primary point of contact for our clients, ensuring enhanced customer experience. Responsibilities Serve as the primary technical client contact and advocate for day to day and escalated issues and requests Ensuring satisfaction through proactive communication, issue resolution, and regular engagement (status calls, QBRs, documentation). Safeguard existing revenue streams while identifying and driving new business opportunities within accounts through strategic collaboration with sales teams. Lead key initiatives like DC-DR drills and post-deployment handovers, manage service improvement plans, and *ensure timely delivery of customer project milestones. Collaborate with internal teams and subject matter experts to align on project goals, optimize customer investments, and provide leadership across business units. Track capacity, risks, and service improvements; maintain related trackers; and provide regular account status updates to senior management and stakeholders. Understanding of POA & Leading Major activity e.g. DC – DR drill, Handover post deployment Regularly phase out Service Improvement plans (Technical & Process) to customer & maintain a related tracker Should also be able to drive related Customer Project deliverables. Monitoring, managing, and administering the monetary terms of SLAs and other billing related aspects. Provide the relevant reports including real time as well as past data/information/reports for the department to validate the billing and SLA related penalties. The reports shall consist (not limited to) of: Summary of resolved unresolved and escalated issues / complaints. Logs of backup and restoration undertaken reports. Component wise Virtual machines availability and resource utilization reports. Consolidated SLA / Non- conformance reports. (Detailed Daily, Weekly, Monthly Progress Report) Clarity on SOP of Operations and Monitoring. Should be able to do customer Architectural review Would need to work from Office or customer location (Mumbai) Tracking Inventory including licenses. SLA reconciliation and resolving associated billing disputes. Support, Revenue enhancement through accelerated deliveries. Desired Skill sets & requirement B.E./B.Tech/ MCA ( profile expects min 12-15 yrs of experience in which 10+ yrs experience requested for PM ) In managing and implementing large multilocation IT Network Projects Experience of implementing end to end Projects in PSU/ Government Bodies/ Autonomous Organizations (Under any Indian Government law) in India. Certifications: PMP / Prince2 Certification (If certified better). Technical Certification: Vmware, Openstack, Operating System Proficient in Windows/Linux systems and virtualization technologies with strong technical understanding of Linux OS, storage, Network and backup solutions. Experienced in public and private cloud environments, with exposure to firewalls, proxies, IDS/IPS, SIEM, DDoS protection, and Zscaler. Familiar with MPLS, and ILL, ensuring robust enterprise connectivity and communication. Familiar with InfoSec trends, enabling effective positioning of security solutions for customers. Strong analytical mindset with proven ability to troubleshoot and resolve complex technical issues efficiently. Excellent logical reasoning to assess technical issues. Capacity Management for customer infrastructure and services. Risk Identification and tracking for Customer infra Leading customer calls and getting into conclusion on the purpose of the call. Ability to audit customer infrastructure and suggest improvements. Ability to forecast churn and upgrades for account base. Ability to tailor message formats and contents to the audience and get heard. Ability to manage multiple initiatives simultaneously. Comfortable dealing with complex customer relationships, decision processes and competing agendas Ability to travel for customer meeting/service reviews or Resident On site at Customer Place The standard working hours are from 09:30 am to 06:30 pm, Flexibility may be required to accommodate project deadlines.
Posted 1 week ago
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