Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : SDN NFV Software Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Ensure timely resolution of technical issues. - Collaborate with cross-functional teams to troubleshoot and resolve system issues. - Document troubleshooting steps and solutions for future reference. - Provide training and guidance to junior team members. - Stay updated on industry trends and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in SDN NFV Software. - Strong understanding of network protocols and technologies. - Experience with virtualization technologies like VMware or Hyper-V. - Knowledge of cloud computing concepts and platforms. - Hands-on experience with troubleshooting hardware and software issues. Additional Information: - The candidate should have a minimum of 3 years of experience in SDN NFV Software. - This position is based at our Pune office. - A 15 years full time education is required. Show more Show less

Making a difference and driving positive change is what we do every day at Rapid Circle. Our Cloud Pioneers help our clients in their digital transformation. Are you someone who goes for constant, positive change? Then this vacancy is for you! As a Cloud Pioneer at Rapid Circle, you will work with our customers on different projects. For example, making impact in the healthcare sector, by making research data safely available. But also, awesome projects in the manufacturing or energy market make this job very challenging. At Rapid Circle we are curious and are constantly improving our expertise to help customers find their way in a rapidly changing world. We share our knowledge and discover new ways to learn. Rapid Circle is growing rapidly and are therefore looking for the right person for the role. You will be given lots of freedom to develop personally. We also have a lot of in-house knowledge (MVPs) within the Netherlands, Australia, and India. By working closely with your (international) colleagues, you can continue to challenge yourself and create your own growth path. Freedom, entrepreneurship, and development are key at Rapid Circle, so also in the role of a Kubernetes Engineer Job Description 8+ years of experience in high-tech environments with a focus on Kubernetes and IT infrastructure. Solid understanding of Linux-based systems, container runtimes, and automation. More Specifically, Proven And Solid Hands-on Experience With CI/CD pipelines for OS images that are for use on both bare-metal AND virtual machine with identical codebase Independently creating hypervisor templates and applying them Unattended provisioning of Kubernetes clusters onto various hypervisor/cloud Experience with SUSE Rancher, Microsoft Azure Kubernetes Service (AKS), Linux (Ubuntu/SUSE), SUSE Longhorn, VMware vSphere Infrastructure-as-Code (IaC) tools (eg. Terraform/Terragrunt, Ansible, GitOps methodologies) Virtualization technologies and hosting platforms such as Azure. Show more Show less

Role & responsibilities Windows/Linux Architect Job Summary: Windows/Linux SME responsibility is to come up with innovative solutions to various IT Infra problems around Compute and Storage and ensure that customer needs are properly defined and satisfactorily met. Implements and evaluates the working of IT Infrastructure and stays abreast of new technologies emerging in the industry. Job Duties/ Responsibilities: Working closely with Network team, security team and applications team. The primary duties and responsibilities will include but not limited to: Responsible for supporting the customer Infrastructure (Servers, VM, Storage, Backup/Restore, Monitoring tools) Responsible for ensuring Infra Availability and Uptime Support the Network, applications and Security team during any P1 incidents Co-ordinate with OEMs on any complex issues Participate in short term Infra projects Work with the IT Ops team and resolve complex Incidents and Service requests Work with the larger IT organization for any change implementations in the IT Infrastructure Responsible for informing Management, partners and peers about Infrastructure performance and Service availability Experience or skills in the following areas are required: 10+ years of experience working in Data centers and cloud for a large Enterprise Deep expertise on Virtualization (VMware, Hyper-V) Working knowledge on OS (Windows, Linux) Expertise on Private Cloud like Nutanix, Hitachi etc. Expertise on AWS and Azure Public Clouds Good understanding of Storage technologies like EMC, NetApp Working knowledge of Veritas backup, Zerto, Cohesity Cloud backup technologies Deep understanding of O365 AWS, Azure, VMware certification

Location: Pune Experience: 2-4 Years Job Type: Full-Time Work Model: On-site Job Overview We are looking for a hands-on DevOps/System Administrator with strong experience in firewalls, networking, on-premise and cloud infrastructure, and automation tools . The ideal candidate should have practical expertise in Hardware Firewalls, Endpoint Security , Linux/Windows server management , security practices , and monitoring tools and AWS along with a proactive problem-solving attitude. Ideal candidate should have experience working in enterprise applications. Key Responsibilities Firewall & Networking: Manage and configure hardware firewalls (Sophos, Fortinet, SonicWall). Implement and troubleshoot IPSec VPNs, web/application filtering, NATing, and routing policies. Monitor and analyse firewall logs for suspicious activities. Configure LAN/WAN segmentation and Network peering for hybrid infrastructure. Server Administration (On-Prem & Cloud) Provision, configure, and maintain Linux (Ubuntu, CentOS) and Windows Servers. Manage VMware/Hypervisor/GenCenter virtualization platforms. Perform patch management, backups, and disaster recovery planning. Troubleshoot performance issues (CPU, memory, I/O latency) using tools like top, iotop, journalctl, etc. Automation & Monitoring Write and manage Ansible Playbooks and inventory files for bulk server updates. Deploy and manage monitoring solutions (Grafana, Prometheus, Nagios, CloudWatch). Understand PromQL for custom monitoring and alerting. Use ManageEngine, SCCM, or similar tools for patch management and compliance. Security & Compliance Implement endpoint security solutions (e.g., Trend Micro, Kaspersky, CrowdStrike, Cortex, NetProtect). Handle incident response: isolate infected systems, analyze malware, enforce USB and device control policies. Maintain access control using IAM policies and Access/Secret Keys. Conduct Root Cause Analysis (RCA) for incidents and document preventive measures. Cloud Infrastructure (AWS Preferred) Configure and manage AWS EC2, S3, IAM, VPC, Route Tables, CloudWatch. Implement secure communication between private EC2 instances across multiple VPCs. Automate infrastructure provisioning using Ansible/ Terraform and manage state files securely. Implement CloudWatch Alarms, monitoring dashboards, and log analysis. Required Skills Solid knowledge of Hardware firewall configurations, VPN setup, and network troubleshooting. Endpoint Security (Central Administration of the Antivirus, Disk Encryption, etc) Hands-on with Linux/Windows server troubleshooting, patching, and performance tuning. Good experience in AWS services, IAM roles, CLI tools, and S3-EC2 integrations. Proficient in Terraform, Ansible, or similar IaC and orchestration tools. Familiarity with monitoring tools and writing queries (PromQL or equivalent). Understanding of endpoint protection tools and incident management workflows. Good To Have Exposure to Azure cloud services. Experience in deploying web applications (Apache, Node.js, ReactJS, MongoDB). Familiarity with Docker, Kubernetes, and CI/CD pipelines. Knowledge of Disaster Recovery (DR) strategies in hybrid environments. What Kind Of Person Fits This Role Someone who likes solving tech problems and can handle pressure when things go wrong. Working in shift timings starting at 6AM to 12AM Comfortable working with both physical devices and cloud systems. Knows how to automate tasks to save time. Good at explaining technical stuff and writing documentation. Show more Show less

The role requires strong leadership, strategic thinking, and the ability to drive innovation and efficiency within the technology department. It demands extensive experience in leading complex data center infrastructures, focusing on servers, SAN storage, high availability, disaster recovery, and hybrid environments, including data center operations and physical servers (blade and rack). Responsibilities include designing and testing backup strategies, maintaining documentation, ensuring compliance with regulations, and conducting product and vendor evaluations. Collaboration with various IT teams, the security team, and business stakeholders is essential The role includes setting up processes, prioritizing tasks, and defining KPIs for on role and offrole team members must have experience in managing large technical teams, coaching and motivating them. Required to lead IT infrastructure audits, oversee IT projects, and implement ITIL service management solutions. Managing vendor relationships and handling budgets (CAPEX and OPEX) are crucial. The focus is on saving costs and using technology and personnel efficiently. Data Centre Management Person should have extensive experience in leading data center infrastructure for complex organizations, specialize in automation, SAN storage, high availability, and disaster recovery design. Manage hybrid environments that encompass data center operations, cloud technologies like VMWare and Azure, and physical servers, including blade and rack servers. Drive the organization's hybrid cloud strategy by designing and implementing innovative server systems, networks, storage, and security infrastructure. Research and analyze new technologies and services, collaborating with external vendors, partners, and suppliers to identify solutions that add business value. Provide technical and critical data analysis, preparing project plans that align with business objectives. And lead and support data center virtualization, service delivery, automation, and implementation, leveraging in-depth understanding of computer software, hardware, and networks. Oversee the daily operations of data centers and virtual environments, ensuring uninterrupted business continuity. Guide the respective team in resolving issues and monitoring capacity utilization, making resources available to meet demand. As the architect of hybrid cloud infrastructure, continuously seek opportunities for technology platform consolidation, automation, cost savings, and service quality improvement. Role involves deep engagement in interconnecting resources and devices, as well as arranging physical and logical security workflows. Enterprise Databackup Developing Backup Strategies: Designing and implementing backup and recovery procedures to safeguard critical data. Conducting Regular Tests: Performing regular tests to verify that data can be successfully recovered in case of emergencies. Maintaining Documentation: Keeping accurate documentation of backup procedures and configurations. Collaborating with IT Teams: Working closely with IT teams and stakeholders to establish data retention and archival policies. Ensuring Compliance: Ensuring compliance with data privacy regulations and company policies. Optimizing Storage Solutions: Managing backup storage solutions and optimizing storage capacity. Team development Strong in setting process and Prioritization the tasks and activities. Ability to define KPIs and handled large teams to techies Coaches and builds a team, so that it is more effective at achieving the vision Motivates and inspires people within IT infra to engage and work as a team with the common goal Participates in monthly, quarterly, and annually reviews with function head and own team Take the lead in the selection process to identify the right talent for various positions within the team Identifies and creates development opportunities, enhanced domain knowledge, and technical expertise for team members Other mandatory skills Lead IT infrastructure audits, interact with internal teams and auditors, ensure standards are maintained, and resolve auditor queries. Oversee IT infrastructure projects, acting as PMO to track, monitor, execute, and close projects. Utilize ITIL service management background to implement configuration, change, and incident management solutions, along with best practices for capacity, performance, and disaster recovery. Conduct product and vendor evaluations to ensure top-notch technologies and partners. Manage strategic vendor relationships and assist in IT procurement negotiations. Regularly review and audit the performance of system integrators, vendors, partners, and OEMs. Collaborate with the security team to deploy secure IT infrastructure for enterprise and customer projects. Manage CAPEX and OPEX budgets, forecast spending, and efficiently handle software licenses within budget constraints. Control costs and monitor dynamic IT infrastructure, including cloud servers, SAAS services, and DC power. Focus on cost-saving measures and efficient use of technology and personnel Roles and Responsibilities 3

Job Title: Openstack Support Engineer with strong background of OpenStack, Linux, Terraform and VMware Location: 100% REMOTE - Offshore India Employment Type: Long Term Contract Contract Length: Conract based 12+ Months Job Overview: We are looking for a skilled OpenStack Support Engineer with a strong background in OpenStack, Linux systems, Microsoft Azure, Terraform, and VMware . The ideal candidate will provide technical support, manage cloud environments, and troubleshoot complex issues across hybrid cloud infrastructures. This role is critical in ensuring the reliability, security, and performance of cloud platforms supporting enterprise applications. Key Responsibilities: Provide day-to-day technical support for OpenStack environments , including deployment, monitoring, and troubleshooting. Manage and maintain Linux-based systems that support OpenStack services. Support hybrid cloud environments, including integration with Microsoft Azure and VMware infrastructure. Use Terraform to automate infrastructure provisioning and updates. Diagnose and resolve issues across compute, network, and storage layers in OpenStack. Collaborate with internal teams to enhance automation, performance, and scalability of cloud platforms. Maintain system documentation, procedures, and support materials. Monitor system performance and ensure high availability and disaster recovery configurations are effective. Required Skills and Experience: 3–5 years of hands-on experience in OpenStack administration and support. Strong expertise in Linux (RHEL, CentOS, Ubuntu) administration and scripting. Working knowledge of Terraform for infrastructure automation. Solid understanding of VMware (vSphere, ESXi, vCenter) environments. Exposure to Microsoft Azure cloud services and hybrid connectivity. Proficient in troubleshooting networking, storage, and virtualization-related issues. Experience with tools such as Ansible, Git, or Jenkins is a plus. Preferred Qualifications: Bachelor's degree in Computer Science, Engineering, or related field. Certifications such as: Certified OpenStack Administrator (COA) Microsoft Certified: Azure Administrator Associate VMware Certified Professional (VCP) Terraform Associate (HashiCorp) Soft Skills: Strong analytical and problem-solving abilities Excellent written and verbal communication skills Ability to work both independently and as part of a global support team Customer-focused mindset with attention to detail What We Offer: Competitive salary and benefits Remote/flexible working options Opportunity to work with cutting-edge cloud technologies Career growth and certification support Collaborative and inclusive work culture Thanks & Best Regards Piyush Sharma Recruitment eMail: Psharma@ishift.net | www.ishift.net 7014 East Camelback Road, Suite 1452 Scottsdale, Arizona 85251 Show more Show less

Line of Service Advisory Industry/Sector Not Applicable Specialism Microsoft Management Level Senior Associate Job Description & Summary At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Responsibilities: Oracle Core DBA Administration requires knowledge of Unix/Linux Operating System. - Hands on experience in Oracle RAC (Real Application Cluster) with multiple nodes for large databases. - Experience in Real time replication with Oracle Data Guard for multi data center replications. - Experience in Database backup - restoration, Proficiency in database patching and upgradation (specially from 12c to 19c). - Oracle VM setup with CPU affinity - Experience in RDBMS like PostgreSQL, SQL Server, MySQL . - Experience in Oracle to PostgreSQL Database migration . - Experience in working PostgreSQL , SQL server and MySQL as a DBA . - 2-3 years' experience in Performance Tuning and Clear knowledge of Oracle Database memory Architecture. - Good communication skill. Must have - - At least 2 DBA certifications (one should be Oracle DBA certification) - Comfortable working on 24*7 rotation shift - Clear understanding of Oracle Objects and memory architecture. - clear understanding of DC-DR replication using various tools. Preferred Knowledge apart from above : - Automation with Unix operating systems like Linux, Solaris, HP-UX etc. - Knowledge in any kind of storage like SAN, NAS - minimum Knowledge in Oracle PL/SQL development, and query writing . Mandatory skill sets: Oracle DBA Preferred skill sets: RDBMS Years of experience required: 3-6 Years Education qualification: B.Tech/B.E./MCA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills VMware Optional Skills Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, Analytical Thinking, Android, API Management, Appian (Platform), Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C#.NET, C++ Programming Language, Client Management, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD), Creativity {+ 46 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date Show more Show less

Min 8+yrs exp on Okta, Horizon VDI, Blue Prism, Microsoft 365 Exp on Active Directory, DHCP, DNS, File & Print Server, IIS Expertise on Windows RDS infrastructure management Pls Call Vikas 8527840989 Email vikasimaginators@gmail.com Required Candidate profile Exp on any of the following Okta, in depth knowledge on Windows Servers (2016, 2019, 2022) platform Work Mode – Hybrid Shift – 2 to 11/12 to 9 PM Budget upto 22L Fixed + Var

Hybrid Cloud Engineer We are seeking a highly skilled and experienced Hybrid Cloud Engineer to join our cloud infrastructure team. The ideal candidate will be responsible for the design, deployment, management, and optimization of VCF (VMware Cloud Foundations) environment to support scalable and secure private or hybrid cloud platforms. This role requires deep knowledge of VMware technologies, automation, and infrastructure-as-code principles. You will work closely with cross-functional teams to ensure the cloud platform meets performance, availability, and security standards. Key Responsibilities: Design and Deploy: Architect and implement robust VCF-based solutions. Operations & Maintenance: Manage lifecycle operations for VCF components including SDDC Manager, vSphere, vSAN, NSX-T, and vRealize Suite. Automation & Integration: Develop and maintain automation scripts and workflows (PowerCLI, Ansible, Terraform) for provisioning and operational tasks. Security & Compliance: Ensure VCF environments align with internal security policies and compliance frameworks. Monitoring & Optimization: Use tools like vROps, vRLI, and Aria Suite to monitor health, performance, and capacity. Troubleshooting: Lead root cause analysis and resolution for complex issues across the virtual infrastructure stack. Documentation: Maintain accurate technical documentation, runbooks, and architectural diagrams. Collaboration: Work with networking, storage, and application teams to deliver cohesive solutions.

Dear Candidate, We are looking for Vmware (VCF+Vsphere) expert for bangalore location. Interested candidates can share their profile on anjalihb@norwintechnologies.com. Exp 4+ years Location: Bangalore Notice - Immediate or Max 30 days. More than 30 days candidates will not be considered. Job Description: 3 - 6 years of experience in VMware technologies (vSphere, vCenter, ESXi, etc.) Mandatory experience in VCF Experience in VCF Stack Experience in NSX V/ NSX T Exposure to VMware Cloud Foundation (VCF) architecture and components Solid understanding of virtualization, compute, storage, and networking Experience with hybrid cloud environments (e.g., VMware on AWS, Azure VMware Solution) Ability to script or automate using Power CLI or other tools is a plus Strong problem-solving skills and client-facing communication abilities VMware certifications (VCP-DCV, VCAP, or VCF-related) preferred but not required Regards, Anjali Bhadra anjalihb@norwintechnologies.com

Role Purpose: The Analyst -II L2 Service Management will provide functional and technical support to end users, addressing issues that have been escalated from L1 support. This role involves troubleshooting and resolving issues which is getting reported through ticketing tool which include functional and technical problems, managing service requests, and ensuring that service level agreements (SLAs) are met. The ideal candidate shall need to have technical skills, some experience in IT support, and a commitment to delivering exceptional customer service. Duties and Responsibilities: Incident Management & Escalation: Address and resolve incidents escalated from L1 support, ensuring timely and efficient resolution of complex technical issues. Maintain a clear communication loop with users and L1 support to provide updates on incident status. Advanced Troubleshooting: Perform in-depth analysis and troubleshooting of technical issues related to hardware, software, networking, and IT systems. Use diagnostic tools and logs to identify root causes and implement solutions. Service Request Fulfillment: Manage and fulfill service requests, including software installations, configurations, system updates, and user account management. Provide advanced technical assistance in areas like system integration, network configuration, and application support. Escalation to Higher Support: For unresolved or complex issues that require specialized expertise, escalate incidents to L3 support or relevant technical teams. Ensure proper documentation and follow-up. Knowledge Base Maintenance: Contribute to the knowledge base by documenting troubleshooting steps, solutions, and best practices. Regularly update knowledge articles to ensure they reflect the latest solutions and technologies. Root Cause Analysis: Participate in root cause analysis for recurring issues, and work to implement long-term solutions to prevent future incidents. Provide feedback and suggestions to improve the overall IT environment. Performance Monitoring: Monitor system performance and proactively address issues such as network outages, hardware failures, or system downtimes. Assist with preventative maintenance to ensure systems run smoothly. Customer Service & User Communication: Maintain a strong focus on customer service by providing timely and clear communication to end users regarding their incidents, status updates, and resolution. Ensure users understand the solutions provided. Collaboration with IT Teams: Collaborate with cross-functional teams (e.g., L1 support, infrastructure, network, and development teams) to resolve incidents efficiently and implement system improvements. Documentation & Reporting: Accurately document and close tickets in the service management system. Provide detailed updates on incident resolution steps, including any root causes, workarounds, and solutions. Process Improvement: Continuously improve support processes by analyzing incident trends and identifying areas for optimization. Suggest improvements to enhance support efficiency and user satisfaction. Knowledge, Experience & Skills: Education: Bachelor s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Experience: 2-4 years of experience in IT support, service desk, or technical support roles, with at least 1 year in L2 or higher support. Experience with complex system troubleshooting and incident resolution is required. Technical Skills : Strong knowledge of operating systems (Windows, macOS, Linux) and troubleshooting techniques. Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN). Proficiency in supporting enterprise-level software applications and cloud-based platforms (e.g., Office 365, G Suite, Salesforce). Experience with service management tools (e.g., ServiceNow, Jira, Zendesk). Experience with Active Directory, user account management, and group policies. Experience with remote support tools and diagnostic software. Knowledge of ITIL frameworks, particularly in incident and problem management. Soft Skills: Strong problem-solving skills with the ability to identify issues quickly and provide solutions. Excellent communication skills, both verbal and written, to explain complex technical issues to non-technical users. Strong attention to detail and the ability to document technical information accurately. Excellent customer service orientation with a focus on user satisfaction and effective issue resolution. Ability to work independently, manage multiple priorities, and function effectively in a fast-paced environment. Preferred: ITIL Foundation certification or other related IT service management certifications. Experience with cloud platforms such as AWS, Azure, or Google Cloud. Certifications such as CompTIA Network+, Microsoft Certified Solutions Expert (MCSE), or similar. Experience supporting virtual environments (e.g., VMware, Hyper-V). Knowledge of scripting languages or automation tools (e.g., PowerShell, Bash, Ansible) is a plus. What do we offer? Open culture and challenging opportunity to satisfy intellectual needs Flexible working hours Smart working: hybrid remote/office working environment Work-life balance Excellent, dynamic and multicultural environment

Job Description : We are actively seeking an experienced for Server Management Administrator (Linux with RedHat & Networking Troubleshooting) to join our team. Job Title : Server Management Administrator (Linux with RedHat & Networking Troubleshooting) Experience : 4 to 8 Years Location : Pan India Notice Period : Immediate Joiners Job Summary : We are hiring a Server Management Administrator with expertise in Linux (RedHat) and Networking Troubleshooting to manage and maintain IT infrastructure. The role involves server administration, networking, security, and performance monitoring to ensure smooth operations. Key Responsibilities : - Linux Server Administration : Install, configure, and maintain RedHat-based servers. - Networking Troubleshooting : Resolve network issues (DNS, DHCP, TCP/IP, Firewalls, VPNs, Load Balancers). - System Monitoring & Security : Monitor performance, apply patches, and enhance security. - User & Access Management : Manage accounts, roles, and permissions. - Backup & Recovery : Implement data backup and recovery strategies. - Virtualization & Cloud Exposure (Preferred) : Experience with AWS, Azure, or GCP is a plus. - Incident & Problem Management : Collaborate with IT teams to resolve issues. Required Skills : - Strong experience in RedHat Linux administration. - Hands-on experience in network troubleshooting. - Knowledge of security & compliance standards. - Familiarity with automation tools (Ansible, Puppet, Shell scripting - preferred). - Exposure to virtualization (VMware, KVM - a plus). Qualifications : - Bachelor's degree in IT, Computer Science, or related field. - Preferred Certifications : RHCE, RHCSA, CCNA. - Immediate joiners preferred! Apply now if you have the required skills.

The Cloud and Connectivity organization is actively looking for a VMware ESX Platform Operations Engineer to join them. Do you like to solve challenges and have an interest in large scale impact? Would you like the ability to impact global public and private cloud infrastructure operations through AI and Automation? If so, please apply. Job Summary: You will work in our Infrastructure Hosting Platform area developing and supporting the global technical operations of VMWare ESX based Infrastructure (IaaS) capabilities hosted on-premises along with Microsoft Azure. You will work closely with the team to maintain optimal performance and stability of our virtual infrastructure, contributing to the reliability and efficiency of our services across the organization. This role will have the opportunity to work with the most critical infrastructure supporting all Lilly Manufacturing and research sites in multi-datacenter stretch clusters. If you have a solid background in VMware administration, server virtualization, and thrive in dynamic enterprise environments, this role is for you. Our goal is to improve all aspects of our infrastructure availability and reliability through repeatable patterns, new architectural designs, improvements in observability to prevent outages to help increase value across the organization. The role will also provide guidance and direction to our global Lilly operations SMEs and connect with other platform infrastructure operations SME to deliver the daily operations associated with this area. How you'll Succeed Be Bold - You will drive Infrastructure Operations to never have to fix the same problem twice through adoption of AI OPS, Event Driven Automation, and robust Observability. Be Fast - You will accelerate initiatives in areas such as: Infrastructure AI OPS automation, cloud IaaS management, and cloud infrastructure as code to enable critical business projects. Be Proactive - You will have groundbreaking chances to transform our operations processes using proactive, predictive, and automated AI & Observability capabilities. Be Your Best - You will bring a high learning agility and Infrastructure operations / engineer skills to help us enable the Lilly Technology strategy, identifying tech opportunities, and accelerate our AI OPS journey. What You Should Bring Technical expertise and leadership to turn ideas and concepts into solutions. Linux, Windows, VMware vSphere, Dell SAN storage or Cloud certifications are a bonus, or we are willing to help you develop. Technical leadership supporting enterprise grade infrastructure solutions and leading the deployment at multiple global locations. Strong Hands-on experience with automated infrastructure availability and resiliency (VMWare/vSphere/Storage replication) at enterprise scale along with virtualized Windows or Linux OS platforms. Knowledge and experience with modern VMware ESX, Azure VMware Service, IaaS cloud services (EC2, Azure Compute), or languages and tools such as Python, JSON, YAML, ARM, Git is a bonus. Optimize, configure, and maintain private cloud infrastructure capabilities to help Build, Configure, and Maintain systems. Consistent track record of high quality, agile focused, team-based solution delivery. Excellent analytical, problem solving and communication skills, working across global and diverse teams. Deep understanding of networking concepts like VLANs and trunking. Configure and manage VMware networking components, including Distributed Switches (vDS), to ensure efficient and secure network communication. Experience with Zerto and VMware HCX technologies is a plus. Key Responsibilities Infrastructure Design and Implementation: Lead the design, deployment, and management of VMware environments to support critical business applications. Team Leadership: Manage and mentor a team of engineers, providing technical guidance and fostering a collaborative work environment. Be able to lead and deliver small/medium scale projects like LCM s, new Manufacturing sites, new tool implementations etc, Performance Optimization: Ensure the optimal performance, scalability, and reliability of VMware infrastructures. Identify and resolve performance bottlenecks. Troubleshooting and Support: Provide advanced troubleshooting for complex issues and ensure timely resolution to minimize downtime in the Vmware Infrastructure. Automation and Scripting: Identify, develop and maintain automation scripts to streamline operations and improve efficiency. Capacity Planning: Conduct capacity planning and performance analysis to ensure the infrastructure can meet future demands. Documentation: Maintain comprehensive documentation of system configurations, procedures, and troubleshooting guides. Collaboration: Work closely with other teams, including platform,network, storage, and security teams, to ensure seamless integration and operation of systems. Incident, Change and Request Management: Lead incident response efforts and perform root cause analysis to prevent future occurrences. Ensure changes and requests are addressed in a timely fashion by the team. Continuous Improvement: Identify areas for improvement in existing processes architecture and toolsets and implement enhancements to increase efficiency and reliability. Remote Support : Provide remote support to globally dispersed teams, ensuring consistent and reliable VMware services across all locations. Qualifications: Education: Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). Certifications: VMware certifications such as VMware Certified Professional (VCP) are highly desirable. Additional certifications in related technologies are a plus. Experience: 5-15+ years of experience in VMware administration and operations within enterprise environments. Technical Skills: VMware ESXi Proficiency: Expert in installation, configuration, and management of VMware ESXi hosts. VMware Tools: Extensive experience with vCenter Server, VMware Update Manager (VUM), and other VMware management tools. Virtualization Concepts: Understanding of virtualization technologies, including experience with virtual machine provisioning and resource management. Clustering Technologies: Strong understanding of HA, DRS clusters, and Metro Stretch Clusters. Server Clustering: Proven ability to add, modify, and delete server clusters within vCenters. Networking Skills: Proficient in networking concepts such as VLANs, trunking, and VMware networking components like Distributed Switches (vDS). Physical Hardware Knowledge: Experience managing physical hardware from various vendors, ensuring optimal operation through regular patching and firmware updates. Automation Expertise: Skilled in scripting and automation using tools like PowerShell, Python, and familiarity with automation platforms. Additional Skills: Cloud Services: Knowledge and experience with Azure VMware Service and IaaS cloud services like AWS EC2 and Azure Compute. Problem-Solving: Strong analytical skills with the ability to troubleshoot and resolve technical issues effectively. Time Management: Ability to work independently, manage multiple priorities, and meet deadlines effectively in a fast-paced environment. Customer Focus: Commitment to providing high-quality service and support to internal stakeholders. Modern Toolsets: Familiarity with new-age management and monitoring tools. Communication: Strong verbal and written communication skills, capable of working across global and diverse teams. Leadership: Demonstrated ability to provide technical leadership and guide teams in high quality, agile focused, team-based, enterprise-grade, infrastructure solutions delivery globally. Desirable Skills: Cloud Services Exposure: Basic understanding of cloud platforms such as Microsoft Azure or AWS. Storage Technologies: Knowledge of storage solutions and how they integrate with VMware environments. Monitoring Tools: Experience with monitoring and management tools for infrastructure health. OS Proficiency: Knowledge of Linux and Windows operating systems. Scripting Languages: Familiarity with JSON, YAML, ARM templates. Version Control Systems: Familiarity with version control systems like Git is a plus. Soft Skills Strong analytical and troubleshooting skills, with the ability to handle complex technical challenges. Ability to prioritize, multitask, and work effectively under pressure in a fast-paced environment

AHEAD is searching for a Virtualization & Compute Engineer to be a part of our Managed Services team. Candidates will be primarily responsible for the overall health and maintenance of virtualization and compute products in our managed services customer environments. Candidates will serve as a valued member of the Managed Services Virtualization team, providing tier2level support for virtualization technologies. The ideal candidate should be eager to learn, customer focused, an effective communicator, self-initiating and able to perform most tasks without direct oversight. Roles and Responsibilities Provide enterprise-level operational support for incidents, problem, and change management activities Investigate and triage technical events and requests needing additional resources Intelligently escalate issues to level 3 engineering Work across technical teams to troubleshoot complex infrastructure issues Work with vendors to resolve virtualization and compute issues Plan and perform maintenance activities Create and maintain detailed documentation Ensure that clients' infrastructure is healthy, stable, documented, and configured with accepted technical best practices Communicate with customers and internal teams with transparency Participate in on-call rotation Complete training and certification as assigned to further skills and knowledge Qualifications Bachelor's degree or equivalent in Information Systems or related field (Unique education, specialized experience, skills, knowledge, training, or certification may be substituted) 5+ yrs of experience with Virtualization technologies Experience with VMware vSphere/VVF required Experience with Nutanix AHV preferred Experience with Microsoft Hyper-V preferred 5+ yrs of experience with operational administration of IT systems 5+yrs of experience with performance monitoring tools (LogicMonitor, Elastic, etc.) 5+ yrs of experience with an enterprise ITSM system. ServiceNow preferred Experience with Cisco UCS and Dell hardware systems required Familiarity with Dell PowerFlex/PowerStore/VxRail preferred Operating System skills with Windows and Linux preferred Understanding of PowerShell and PowerCLI. Ability to create and utilize scripts preferred Managed services or consulting experience preferred VMware Certified Professional certification required ITILv4 certification preferred Soft Skills: Technical troubleshooting and problem-solving capabilities Approach projects and problems with a security first mindset Superior customer service and training skills Possess a strong sense of urgency and ability to set priorities Ability to work without direct supervision Team-oriented collaborator willing to share knowledge and experience Solid communicator with the ability to provide professional documentation Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels Ability to effectively interact with all levels of business via phone, written communication, and in person Skilled in achieving results in a customer centric environment Self-motivated, able to work in a fast-paced environment

Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals & Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

The primary purpose of this position is to establish the Public key infrastructure (PKI) service built and provide operational support This includes operations, maintenance and troubleshooting all components of the PKI infrastructure and its dependencies It will also require the creation of support operational guidelines, policies, and procedures for incident, problem and change management in adherence with Allianz Technology CPI process Design, Implement and Oversee the PKI Infrastructure Develop testing procedures, run tests and approvals, ensure quality, and integrate the system into the future environment Setting up technical solutions regarding certificate services Respond to customer queries and issues Software development support related to Public Key Infrastructure (Dogtag CA), Identity Provider (SAML, OAUTH) Develop Infrastructure solutions for PKI Service (VMWare, ESXI, AWS, KVM) Regular service monitoring and improvement Provide hands on engineering support required to build and maintain internal and external PKI systems Maintain documentation, assist customers through FAQ entries and similar Create, maintain, and align the company\u2019s security policies and standards with industry best practices Represent the company on project teams and ensure adherence to existing security policies and standards and prepare for anticipated needs Development of technical security strategies related to PKI infrastructure Development of technical security architectures related to PKI infrastructure

Role Infrastructure & Operations Engineer/Manager Visit our website bmwtechworks.in to know more. Follow us on LinkedIn | Instagram | Facebook | X for the exciting updates. About the UNIT/ Unit Overview Engineering Platform PLOP/GDDM Location Pune Experience 5-10 Number of openings 6 What awaits you/ Job Profile We are seeking a reliable and technically proficient Infrastructure & Operations Engineer to manage the maintenance, operations, and monitoring of 3DEXPERIENCE (3DX) environment. This role ensures high availability, performance, and security of PLM and CAD systems, supporting engineering and product development teams. What should you bring along Maintenance & Operations: Perform routine maintenance, patching, and upgrades of 3DX environments. Ensure system uptime, performance tuning, and capacity planning . Manage user provisioning, license administration, and access control . Maintain environment documentation , SOPs, and change logs. Infrastructure Management: Administer servers (Windows/Linux), databases (Oracle/SQL Server), and application servers ( Tomcat / WebLogic ) hosting 3DX/CATIA. Collaborate with IT and network teams to ensure infrastructure scalability and security. Support backup, disaster recovery, and business continuity planning. Monitoring & Support: Implement and manage monitoring tools ( Nagios, SCCOM , Zabbix , Splunk , Dynatrace ) for proactive issue detection. Monitor system logs, performance metrics, and alerts to ensure system health . Troubleshoot and resolve infrastructure-related incidents and service requests. Provide L2/L3 support for 3DX/CATIA users and coordinate with Dassault Syst mes support when needed. Must have technical skill Bachelor s degree in information technology, Computer Science, or related field. Hands-on experience with 3DEXPERIENCE platform and CATIA V5/V6 & operational support. Hands-on experience with P&O management in 3DEXPERIENCE Platform. Proficiency in system administration (Windows/Linux), networking, and database management (SQL & Oracle) Familiarity with monitoring tools (e.g.: Grafana, Prometheus) and ITSM platforms (e.g., ServiceNow, BMC Remedy). Understand Agile Methodology. Hands-on experience with DS License Server (DSLS) Administration. Experience with HTTPS setup and certificate management, including renewals and encryption protocols. Experience configuring reverse proxies, load balancers (e.g., Apache, HAProxy, F5), and clustered environments. Good to have technical skills Dassault Systems certifications in 3DEXPERIENCE. Experience with virtualization (VMware), cloud platforms (AWS, Azure), and containerization (Docker, Kubernetes). Knowledge of scripting (Shell, PowerShell, Python) for automation. ITIL Foundation certification. Knowledge on SSO (LDAP/SAML) configuration.

Assist with escalated issues/tasks Comfortable in ITIL change management submissions and process, and being a CAB member Very experianced with IaaS in Azure, backups for them, configurations, vm families Impliment Intune best practices and maintaine the established environment Applied knowledge of ISO 27001 / SOC Controls Hands on experiance with Citrix DaaS Developed backup strategies and implimented & maintained them Good level knowledge in Microsoft InTune and its best practices - including Policies, MDM, Application deployment, Autopilot Identity management with Microsoft Entra Entra - App Registrations & Enterprise Applications Entra - Conditional Access Policies Entra - MFA configuration Good level knowledge of PowerShell with focus on Windows Server, Azure AD, and Office 365 Contribute to documentation by writing and updating existing documents and diagrams Firm understanding of networking Information and Data Security principles ITIL Policies and procedures operations Firmly understand concepts of PKI Establish/maintain Azure App Registrations Should be expert in Server Hardware and OS troubleshooting with ability to resolve issues in the lowest possible time. Experience in handling Servers across multiple OS flavours. Knowledge of configuration and troubleshooting of Hardware RAID levels. Ability to handle escalations and manage environment single handily whenever required. Provide RCA for Technical issues. Experience in tracking server activity, performing upgrades of software, addressing technical problems. Ability to face various audits. Ability to prepare Technical SOPs and bring in improvements. Good Documentation Skills preferred. Knowledge of networking fundamentals. Established working knowledge of PowerShell Having a minimum of 5 to 8years of Experience in Managing Physical and Virtual Servers in a large geographically dispersed environment typically 350+ Qualifications Accountable for ensuring SLA adherence with on time ticket acceptance and closures. Inventory Updates and EPO Compliance. Co-ordinating with L3/L4 teams for quick resolution to long Pending issues. Experience in ha

Nice to meet you! We re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If youre looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, youll find it here. About the job As a Server Systems Position, you will support day-to-day mission critical operations of SAS complex global compute environments. The Infrastructure as a Service (IaaS) Operations team is responsible for maintaining operational stability of SAS global server systems (Linux/Windows) internal and hosting server (on prem and cloud) infrastructures. The engineer performs incident management, proactive operations, implements basic requests/changes and documents team procedures. Primary responsibilities for this role include: Investigation and management of global and hosting Windows and Linux OS related incidents. Proactive management of Windows and Linux OS infrastructure to help reduce reactive incidents. Fulfill Windows/Linux related request and change tickets. Produce and maintain current documentation for areas of responsibility. Experience: 3-4 Years Required Qualifications Bachelors degree in Computer Information Systems, Computer Science, or related quantitative field or related experience. 3+ years of experience in a heterogeneous, dynamic, customer-focused environment. Extensive experience on Incident management. Experience with Public Cloud with a focus on Azure/AWS/GCP. Experience with Redhat Linux and Windows operating systems, 1 year of experience with your primary OS. Support experience with virtualization technologies (preference of VMWare). Experience with infrastructure architecture including Servers, Network, SAN/Storage and Backup Services to allow for efficient implementation and non-disruptive expansion and upgrades. Experience in scripting languages (Bash, Python, PowerShell, Perl, etc). Preferred Qualifications Collaborative team experience with superior problem-solving skills. Experience with LDAP or Microsoft Active Directory integration within UNIX/Linux. Understanding best practices around information security and data privacy in relation to system access and availability. Support experience with host-side SAN storage integration and utilization. Experience with Public Cloud with a focus on Azure/AWS/GCP. Understanding best practices around information security in relation to confidentiality, integrity, and availability. Familiarity with ISO 27000-series standards. Consulting or work experience with regulated industries, such as, government, health care, and financial institutions. Diverse and Inclusive #SAS