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10.0 years

0 Lacs

India

On-site

Job Description : We are seeking a highly skilled Cisco ACI Engineer / Network Engineer with strong expertise in Cisco ACI architecture, implementation, and troubleshooting . The ideal candidate will have extensive experience in data center network engineering , with a focus on Cisco ACI solutions , automation , and network policy enforcement . You will work closely with cross-functional teams to design, deploy, and manage ACI-based environments in support of enterprise-scale applications and infrastructure. Key Responsibilities : Design & Architecture : Design, architect, and implement Cisco ACI-based network solutions tailored to business requirements and best practices. Fabric Configuration : Configure and manage Cisco ACI fabric, including APIC setup, tenant configuration, Bridge Domains (BDs), Endpoint Groups (EPGs), Application Network Profiles (ANPs), and Contracts. Integration : Integrate ACI with legacy and cloud environments, Layer 2/3 network devices, and virtualization platforms like VMware and Hyper-V. Policy Management : Define and implement ACI policies to enforce security, compliance, and performance standards. Monitoring & Troubleshooting : Monitor ACI environment health using APIC, SNMP, Syslog, and third-party tools. Troubleshoot connectivity and performance issues in the ACI fabric. Automation : Develop automation scripts using Python, Ansible, or similar tools to streamline configuration and operational tasks. Documentation : Maintain detailed documentation of all ACI-related architectures, changes, procedures, and operational guidelines. Collaboration : Liaise with security, server, DevOps, and application teams to ensure smooth deployment and integration across infrastructure. Lifecycle Management : Manage upgrades, patches, and maintenance schedules of ACI environments in accordance with change control procedures. Required Qualifications : Education : Bachelor’s degree in Computer Science, Information Technology, or related field. Experience : 8–10 years of hands-on network engineering experience, including at least 3–5 years focused on Cisco ACI. Certifications : Cisco CCNP Data Center (mandatory) Cisco CCIE Data Center (preferred)

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0 years

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Hyderabad, Telangana, India

On-site

Job Scope: Systems Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. The position works closely with internal teams and is responsible for configuration and troubleshooting of Karix products. Candidates should be familiar with Ruby or Python, Ultimately, you will execute and automate operational processes fast, accurately, and securely. Job Location: Hyderabad What You'd Do? Implement integrations requested by Internal teams / customers Provide Level 2 technical support and queries coming from Internal teams Build tools to reduce occurrences of errors and improve customer experience Perform root cause analysis for production errors Investigate and resolve technical issues, Deploy updates and fixes Develop scripts to automate visualization Design procedures for system troubleshooting and maintenance 24*7 support, should be flexible for shifts What You'd Have? Should have basic knowledge on ITIL Strong hands-on Linux Administration & troubleshooting, Scripting, VMware, Cron scheduling for backups, LVM, Basics on Java, C++, Ansible, Nginx, Apache, Tomcat Networking fundamentals (TCP/IP, LAN, WAN, VPN, routing) Basic knowledge on UAT-DC-DR environment, VAPT, SCD, SCR, SAN Storage Basic Knowledge on MySQL, Oracle, MongoDB, Redis, Backup & restore, Commvault Any other technical exposure to different technologies will be an advantage Installation of packages, patch management and upgrades Basic Understanding of Languages (Shell scripting, Python, Perl) Knowledge of best practices and IT operations in an always-up, always-available service.

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2.0 years

0 Lacs

Hyderabad, Telangana

Remote

Software Engineer Hyderabad, Telangana, India Date posted Jul 28, 2025 Job number 1844928 Work site Up to 100% work from home Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Are you ready to be at the cutting edge of technology and make a global impact? At Microsoft, we’re not just about cloud computing—we’re about revolutionizing how people and organizations thrive through advanced technology. Join our Azure Specialized team in India and be a part of a vibrant group of innovators shaping the future of cloud infrastructure. From building and offering specialized workloads, bare-metal and software capabilities on Azure, involving large-scale specialized solutions like VMWare, SAP, Oracle, Epic Healthcare systems etc. to pioneering in AI infrastructure, your work will push boundaries and redefine possibilities. We’re looking for dynamic, customer-centric engineers eager to solve complex problems across various computer science domains such as hardware, operating systems, networking, security, and distributed design. If you’re passionate about sustainability and quality, and ready to advocate for and revolutionize customer experiences, you belong here with us. Dive into a role where you break down barriers, spearhead groundbreaking solutions, and lead initiatives that ensure exceptional service. Let’s empower every person and organization on the planet to achieve more, together. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required/Minimum Qualifications: Bachelor's Degree in Computer Science, or related technical discipline with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 2+ years of professional experience in designing, developing, and shipping software. Excellent design, coding, debugging, and teamwork, and communication skills. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Additional or Preferred Qualifications: Bachelor's Degree in Computer Science OR related technical field AND 1+ year(s) technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, OR Python OR Master's Degree in Computer Science or related technical field with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Have a customer focused innovation mindset. Passionate about craftsmanship in engineering. Proven ability to solve complex technical issues for running online services. #azurecorejobs Responsibilities Collaborate with internal business units and stakeholders to understand the requirements for efficient and effective delivery. Write clean, robust, and well-thought-out code with an emphasis on performance, simplicity, durability, scalability, and maintainability. Independently develop a product, service or feature, taking code reusability, quality and security into consideration. Develop and implement testing strategy including unit testing, functional testing and end-to-end testing using industry standard testing tools and frameworks. Contribute to the architecture & design of the products and services. Use the debugging and analysis tools at your disposal to root cause issues and provide a viable and permanent solution. Show flexibility and confidence to pick up any new programming language or tech stack based on the needs of the feature/project. Take the helm in ensuring seamless service operations by addressing real-time challenges as they emerge, empowering you to directly enhance service reliability and customer satisfaction. Help create a diverse and inclusive culture where everyone can bring their full and authentic self, where all voices are heard, and where we do our best work as a result. Embody Microsoft culture and values. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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3.0 years

0 Lacs

Greater Kolkata Area

Remote

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : DevOps Good to have skills : Vmware Virtualization Administration, VMware Datacenter Virtualization Architecture and Design Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing solutions for configured services across multiple platforms, and ensuring the smooth operation of hardware and software systems. You will work both remotely and onsite, collaborating with team members to troubleshoot and resolve issues effectively, while adhering to established operating models and processes. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the implementation of technology at the operating system level across all server and network areas. - Engage in basic and intermediate level troubleshooting for hardware and software support. Professional & Technical Skills: - Must To Have Skills: Proficiency in DevOps. - Good To Have Skills: Experience with VMware Datacenter Virtualization Architecture and Design, Vmware Virtualization Administration. - Strong understanding of continuous integration and continuous deployment practices. - Experience with cloud platforms and containerization technologies. - Familiarity with scripting languages for automation purposes. Additional Information: - The candidate should have minimum 3 years of experience in DevOps. - This position is based at our Kolkata office. - A 15 years full time education is required., 15 years full time education

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3.0 years

0 Lacs

Greater Kolkata Area

Remote

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : DevOps Good to have skills : Vmware Virtualization Administration, VMware Datacenter Virtualization Architecture and Design Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Infra Tech Support Practitioner, you will engage in a dynamic work environment where you will provide ongoing technical support and maintenance for both production and development systems. Your typical day will involve troubleshooting issues, implementing technology solutions, and ensuring the smooth operation of various software products across multiple platforms. You will work closely with team members to address challenges and enhance system performance, contributing to a collaborative atmosphere focused on delivering high-quality support services. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of technical processes and procedures to enhance team knowledge. - Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in DevOps. - Good To Have Skills: Experience with VMware Datacenter Virtualization Architecture and Design, Vmware Virtualization Administration. - Strong understanding of continuous integration and continuous deployment practices. - Experience with cloud platforms and containerization technologies. - Familiarity with scripting languages for automation purposes. Additional Information: - The candidate should have minimum 3 years of experience in DevOps. - This position is based at our Kolkata office. - A 15 years full time education is required., 15 years full time education

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0 years

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Tonk Khurd, Madhya Pradesh, India

On-site

Job Summary/Objective Set up & Maintain On-premises Active Directory, Azure Hybrid Cloud Infrastructure. Windows Administration on VMWARE/Hyper-V in Datacenter & Backup : On-premise Active Directory Administrator & ADFS Administration. Configure and manage Microsoft Intune for MDM and MAM. Support hybrid Azure AD joined and Azure AD joined devices. Manage synchronization between on-premises Active Directory and Azure AD using Azure AD Connect. Window Server Administration in Data Center. patching via WSUS or configuration management tools SCCM/Manage Engine. Proficient PowerShell Scripting/.NET Programming. Experience on VMWARE, Hyper-V Admin & Backup Tools,. Work Experience on Azure Security Centre, Azure Defender, and Azure Sentinel (nice to Have). Work Experience in ISO27001/SOC2/GDPR Compliant Organization(Nice to Have). Good Document writing Skill on Microsoft Excel & PowerPoint : Exam AZ-800 : Administering Windows Server Hybrid Core Infrastructure. Exam AZ-801 : Configuring Windows Server Hybrid Advanced Services. SC-300 : Microsoft Identity and Access : Relevant 6 Attributes : Good Communication skills specially written, Excel and PowerPoint Preparation. Team Leader, Effectively articulation of ideas, convey information. Addresses customer inquiries or issues promptly & professionally. Clear and concise communication is essential for understanding requirements & expectations. Work Environment 5 Days in-office working, Posting at Faridabad/Greater Noida, May have to travel Chennai & Overseas. (ref:hirist.tech)

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0 years

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Kolkata metropolitan area, West Bengal, India

On-site

Company Description Esho Infotech offers IT Sales, Services, and Solutions across India, specializing in infrastructure management, servers, network devices, and security appliances. The company delivers comprehensive solutions including cloud computing, data migration, backup and restore services, and software consulting. Esho Infotech partners with leading technology firms like NUTANIX, VMWARE, HPE, and AWS to provide advanced infrastructure and security solutions. Serving various industries such as manufacturing, education, government, and healthcare, Esho Infotech prides itself on delivering tailored technology solutions to meet unique requirements efficiently. Role Description This is a full-time on-site role for a Data Center IT Infrastructure Architect located in the Kolkata metropolitan area. The architect will design, implement, and maintain data center infrastructures, including servers, storage, and network devices. Responsibilities include ensuring data security, managing data migration, and providing seamless integration of IT systems. Collaboration with teams to optimize system performance, troubleshoot issues, and develop disaster recovery plans is essential. The role and responsibilities of a data center architect may include: Performing infrastructure design, strategy, and services and participating in the implementation of computer system, network, storage, and security infrastructure Researching and analyzing new technologies, materials, construction methods, and environmental impact Providing technical analysis, integration expertise, and critical data analysis related to system architecture in alignment with overall data center strategy Maintaining a functional relationship with multi-disciplinary teams to support overall resource efficiency Leading and supporting data center virtualization, service delivery, automation, and implementation

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10.0 years

0 Lacs

New Delhi, Delhi, India

On-site

Job Description Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security. Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance. Purpose Purpose of the job: Managing support and maintenance of IDEMIA systems at customer site. Note: Work location - Customer site near Delhi IGI Airport Main Responsibilities Ensure customer satisfaction in maintenance and support Maintain IT components in the backend and related endpoints, including Hardware and Software Troubleshoot, analyse and resolve tickets escalated by on-site Level 1 and Level 2a Teams Commit to a resolution date, formalize action plan and implement workaround for fault rectification Perform root cause analysis of technical issues Communicate and interface with vendors and customers Generate reports and write documentation, e.g. maintenance guide, operation manual, test procedures and test reports May be required to stand in and perform 24/7 shift duty in case of resource shortage Other duties as assigned Key Challenges Ability to work in a fast paced & dynamic environment, handling complex incidents with professionalism Conscious about service quality, with an appropriate sense of urgency in fulfilling customer requirements Possess strong troubleshooting skills and techniques Ability to manage daily support activities independently Ensure completion of operational requests within agreed Service Levels Key Missions Analyzes, troubleshoots and resolves tickets escalated by support level 1 or 2 (internal, external) within SLA or internal OLA Reproduces and document customer problems and escalate them to relevant solution or product development teams Provides input as required on product and customer specific functionality, configuration and usage Designs corrective action plans or local workarounds that allow issues to be solved within the SLA Documents ticket resolution and ensure proper communication or reporting to customers on ticket resolution progress Maintains support documentation up to date Carries out on-site administration and preventive maintenance activities Performs system upgrades at customer premises during post go live period (ramp up/grace period) Ensures procedures are correctly implemented Maintains IT infrastructure and backend components, including hardware and software Manages a team of Customer Success/Field Service Engineers Manages critical issues Manages the customer during critical situations and the communication exchanges with Customers Conducts standard and complex analysis within several domain Profile & Other Information Experience & background: At least 10 years of experience in technical support and systems administration in a vendor environment Education: Diploma in Computer Science/Computer Engineering/Information Technology related field, or equivalent practical experience Technical Skills Required Knowledge and experience in: Enterprise scale Linux and Windows administration with strong troubleshooting skillset VMware ESXi and vCenter administration with strong troubleshooting skillset (Preferable with CLI knowledge) (7.0 and above) Kubernetes K8s TCP/IP Networking, Network/Security devices (e.g. Cisco Switch, Firewall, Fortinet) MSSQL, Oracle, and other database servers Monitoring systems (e.g. Centreon, Nagvis) Familiarity with the following will be advantageous: - Management of SAN storage, NetApp storage and tape library Administration/Management of security tools, e.g. Antivirus, EDR, Windows Key Store, etc. Windows PowerShell, Unix Scripting

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3.0 years

0 Lacs

Coimbatore, Tamil Nadu, India

Remote

🧰 Job Title: Technical Support Associate (TSA) Location: Coimbatore, Tamil Nadu (On-site) Department: Customer Success / Technical Support Experience Level: 1–3 years (Freshers with strong fundamentals may also apply) Reporting To: Technical Support Lead / Director – Support & Solutions 🏢 About Panaro Tech Private Limited Panaro Tech is on a mission to democratize enterprise-grade storage. We deliver affordable, reliable , and easy-to-manage storage infrastructure solutions tailored for high-demand business environments. Our flagship solution, Awanstor , simplifies storage deployments by integrating storage, server, and application stacks , enabling our customers to save up to 90% of traditional enterprise storage costs . As a Made-in-India innovator , we empower SMBs, data centers, and enterprise workloads across industries, prioritizing performance, scalability, and simplicity. 🎯 Role Overview As a Technical Support Associate , you will be the first line of technical contact for our customers. Your primary responsibility is to troubleshoot, resolve, and escalate technical issues related to Panaro’s storage and server systems. You will play a key role in ensuring uptime, customer satisfaction , and support excellence . 🔧 Key Responsibilities Provide Level 1 & 2 technical support via phone, email, and ticketing systems. Troubleshoot hardware (servers, desktops, networking devices) and software (Linux/Windows OS, storage systems) issues. Diagnose RAID configurations, boot errors, and network/storage connectivity problems. Log issues, update tickets, and follow SLAs for timely resolution and closure. Remotely guide customers through setups, diagnostics, and fixes. Escalate complex issues to Level 3 engineers while ensuring continuity of support. Assist in product installations, configurations , and field testing of server and storage systems. Document knowledge base articles, standard operating procedures, and user guides. Maintain a proactive attitude toward learning and continuous skill development . 📚 Required Qualifications & Skills Education: B.E / B.Tech in Computer Science, Electronics, or related disciplines. Diplomas with relevant experience also considered. Experience: 1–3 years of hands-on experience in technical support/helpdesk roles. Technical Skills: Good understanding of RAID levels , BIOS, UEFI, and hardware diagnostics. Knowledge of Linux (RHEL/CentOS/Ubuntu) and Windows Server environments. Familiarity with basic networking (IP, DNS, firewall, ping, SSH) tools and troubleshooting. Experience working with tools like IPMI , KVM over IP , Remote Console , or CLI interfaces. Soft Skills: Excellent verbal and written communication in English. Strong analytical and problem-solving mindset. Customer-centric, patient, and calm under pressure. Capable of working independently with minimal supervision. 🌟 Bonus (Preferred but not mandatory) Exposure to virtualization platforms like VMware, Proxmox, Hyper-V . Basic scripting knowledge (Bash, PowerShell). Familiarity with enterprise storage systems , NAS/SAN, or ZFS . Experience using CRM/ticketing systems such as Freshdesk, Zoho, or SuiteCRM . 💼 What You’ll Gain Hands-on exposure to cutting-edge server and storage technologies . Work with a passionate and agile technical team solving real-world data challenges. Opportunities for career growth in systems engineering, storage solutions, and DevOps. Competitive salary, skill-based increments, and internal learning programs . 📬 Apply Now If you are excited to build your career in technical support with a fast-growing ‘Made in India’ OEM brand , send your CV with a short cover letter to jobs@panarotech.com .

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4.0 - 6.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Job Description As a Technical Lead, you will drive product and service improvements by solving complex challenges and designing, developing, and testing software solutions. You will manage customer requirements, troubleshoot issues, and ensure high-quality deliverables. Leading small teams, you will mentor engineers, optimize workflows, and contribute to process evolution, while overseeing deployments, security, and automation using shell scripting, Python, Ansible, and system administration. This role offers the opportunity to lead innovation and shape the organization's technical direction. How You Will Contribute And What You Will Learn Leverages in-depth business knowledge to achieve objectives and integrate relevant areas. Solves complex problems using advanced analytical skills and fresh perspectives. Leads projects or small teams, managing resources and work allocation. Designs, develops, and tests hardware/software systems based on customer requirements. Resolves customer trouble tickets, diagnosing and recommending solutions. Develops controlled software releases, including updates and service packages. Defines software evolution through documentation, change control, and notifications. Manages software release processes and ensures alignment with customer and supplier needs. Key Skills And Experience You have: Bachelor’s degree in Engineering with 4 to 6 years of relevant work experience. Retain technical and design knowledge for assigned products and technologies, providing training to lower support teams (Tier 2 and Tier 3). Apply and maintain quality standards, participating in process and tool evolutions and improvements. Apply the SW Care process (especially emergency case handling), contributing to the fastest problem restoration. Proficiency in Shell scripting, Python, Perl, Ansible, RHEL/VMware system configuration, deployment, maintenance, and administration. It would be nice if you also had: Experience building Docker containers and networking. Kubernetes administration experience. Cloud deployment knowledge. About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

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3.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Job Description The Cloud Infrastructure Engineer will ensure the stability, integrity, and efficient operation of our cloud-based and on-premises infrastructure, with a primary focus on Azure Cloud alongside Azure Stack HCI, AWS as secondary cloud. This role emphasizes implementing secure, scalable, and cost-effective cloud solutions, managing workload migration from on-premises VMware to Azure, and optimizing performance post-migration using Azure-native tools. Additionally, the engineer will support the on-prem environment as a team member, contributing to new demands and solutions in line with company goals and industry best practices. Global responsibility includes supporting North America, Europe, and other regions across all company locations. Your responsibilities: Strategy & Planning Participate in capacity planning and develop long-term strategic goals for cloud and hybrid infrastructure with end-users and department managers. Collaborate with stakeholders to define cloud infrastructure goals and address business system issues. Acquisition & Deployment Coordinate with network engineering, business applications, and database administration to implement cloud infrastructure solutions following best practices. Conduct cost-benefit and ROI analyses for cloud services to guide management in decision-making. Evaluate and recommend cloud software and systems, supporting purchasing and deployment efforts. Migration & Optimization Lead workload migration from on-premises VMware environments to Azure Cloud and Azure Stack HCI, ensuring a smooth transition to cloud-based operations. Leverage Azure-native tools for post-migration optimization, focusing on improving performance, resource utilization, and cost-efficiency for migrated workloads. Design and implement networking solutions within Azure to ensure robust, secure, and high-performance connectivity across cloud and on-premises systems. Deploy and maintain cloud infrastructure using Terraform to support efficient, repeatable, and reliable cloud environment configurations and deployments. Operational Management Design, deploy, and manage cloud resources with a focus on Azure, Azure Stack HCI, AWS, and Linux-based environments. Utilize Azure Arc to integrate and manage hybrid and multi-cloud environments, ensuring policy consistency. Monitor and analyze cloud and on-premises infrastructure, optimizing performance and costs. Manage end-user access, permissions, and storage allocations with a focus on data privacy, security, and regulatory compliance. Implement containerized applications using Kubernetes for improved scalability and reliability. Ensure the integrity and security of data across cloud and on-prem systems, in line with disaster recovery and business continuity strategies. Conduct server audits, system backups, and data recovery as part of security protocols. Maintain comprehensive documentation related to cloud and system configurations, processes, and performance metrics. Team Collaboration and Process Improvement Engage with Service Desk for escalations and provide guidance on cloud and on-premises technical issues. Contribute to a structured working environment based on defined processes and procedures within the team. Our ideal candidate: Holds Bachelor’s degree in IT, Business, or a related field; advanced degree preferred or equivalent experience. Has relevant certifications (e.g., Azure Solutions Architect, AWS Certified Solutions Architect) are strongly desired. Possesses at least 3 years of experience in cloud platforms (Microsoft Azure required, AWS preferred); 5+ years preferred. Has experience with Terraform for infrastructure as code (IaC) to streamline cloud environment deployments. Has proven experience migrating on-premises VMware workloads to Azure Cloud and Azure Stack HCI. Displays hands-on experience with hybrid cloud tools such as Azure Arc and container orchestration platforms like Kubernetes. Has proficiency in cloud networking concepts and technologies, including VPNs, VNETs, subnets, and security groups, as well as Azure network services. Has strong understanding of Azure-native optimization tools (e.g., Azure Cost Management, Azure Advisor) for improving performance and cost-effectiveness. Has project management experience and familiarity with DevOps practices. Has 5+ years in system administration (Linux/Unix or Windows). Is familiar with networking principles, including multi-tier architectures (load balancing, web servers, caching). Understands of ITIL, ITSM, and best practices for infrastructure management; ITIL Foundation certification preferred. Is able to work in global teams, effective time management, and strong organizational skills. Has effective communication with technical and non-technical stakeholders. Is fluent in English (written and spoken); additional language(s) a plus. Is willing to travel as needed (up to 10%).

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5.0 - 12.0 years

0 Lacs

pune, maharashtra

On-site

As a Project Manager IT Infrastructure Integration, Migration, and Operations, you will be responsible for leading integration, migration, and operations management projects. Your role will involve end-to-end project execution, stakeholder coordination, risk management, and ensuring seamless infrastructure transformation aligned with business objectives. To excel in this role, you should have a strong background in networking, cloud, security, and IT operations within an enterprise environment. Your key responsibilities will include: - Leading infrastructure integration and migration projects across on-premise, cloud (AWS/Azure), and hybrid environments. - Managing data center migrations, cloud transitions, and IT infrastructure consolidation projects ensuring minimal downtime. - Defining and implementing network, security, server, and storage migration strategies aligned with business goals. - Collaborating with IT architects to establish integration frameworks, security policies, and compliance standards. You will also be responsible for overseeing IT infrastructure operations to ensure high availability, performance, and security standards. Implementing ITIL-based service management processes, driving efficiency improvements through automation, and managing vendor relationships, contracts, and SLAs for infrastructure services and technologies will be crucial aspects of your role. Additionally, you will need to develop and execute project plans, budgets, and risk mitigation strategies for IT transformation initiatives. Working closely with business units, engineering teams, and external vendors to align IT infrastructure with business needs and driving stakeholder engagement through regular project updates will be vital for success in this position. Leading infrastructure project teams, providing mentorship, technical guidance, and fostering a culture of collaboration, innovation, and continuous improvement within the IT operations team will also be part of your responsibilities. To thrive in this role, you should have 10-12 years of overall IT experience, with at least 5-6 years in project/program management. Strong expertise in IT infrastructure integration, migration, and operations management, along with a deep understanding of networking, cloud platforms, virtualization, and IT security is essential. Familiarity with ITIL, PMP, or PRINCE2 methodologies, experience in large-scale data center migrations, and strong stakeholder management skills are also required. Preferred qualifications include certifications such as PMP, PRINCE2, ITIL v4, AWS/Azure Certified, CCNP, or equivalent. Exposure to automotive, manufacturing, BFSI, or large enterprise IT environments, as well as experience with tools and platforms like Jira, Confluence, ServiceNow, and ITSM platforms, will be advantageous in this role. If you possess the required skills and experience, kindly share your updated resume at ruchita.parsekar@e-stonetech.com.,

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5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Cloud Managed Services Engineer (L3) at NTT DATA, you will be responsible for providing a managed service to clients by proactively identifying and resolving cloud-based incidents and problems. Your primary objective will be to ensure zero missed service level agreement (SLA) conditions and manage tickets of high complexity, conducting advanced tasks and providing resolutions to a diverse range of complex problems. Your role will involve considerable judgment, independent analysis within defined policies and practices, and applying analytical thinking and deep technical expertise in achieving client outcomes. Additionally, you will play a key role in coaching and mentoring junior team members across functions and may contribute to/support project work as needed. Key Responsibilities: - Ensure that the assigned infrastructure at the client site is configured, installed, tested, and operational. - Perform necessary checks, apply monitoring tools, and respond to alerts. - Identify problems and errors before or when they occur, and log all incidents in a timely manner with the required level of detail. - Assist in analyzing, assigning, and escalating support calls. - Investigate third line support calls assigned, identify the root cause of incidents and problems, and report and escalate issues to 3rd party vendors if necessary. - Provide onsite technical support and field engineering services to clients. - Conduct a monthly random review of incidents and service requests, analyze and recommend improvements in quality. - Provide continuous feedback to clients and affected parties, update all systems and/or portals as prescribed by the company. - Proactively identify opportunities for work optimization, including automation of work. - Manage and implement projects within the technology domain, delivering effectively and promptly per client agreed-upon requirements and timelines. - Work on implementing and delivering Disaster Recovery functions and tests. - Perform any other related tasks as required. Knowledge and Attributes: - Ability to communicate and work across different cultures and social groups. - Ability to plan activities and projects well in advance, taking into account possible changing circumstances. - Maintain a positive outlook at work and work well in a pressurized environment. - Ability to work hard and put in longer hours when necessary. - Apply active listening techniques and adapt to changing circumstances. - Place clients at the forefront of all interactions, understand their requirements, and create a positive client experience throughout the total client journey. Academic Qualifications and Certifications: - Bachelor's degree or equivalent qualification in Information Technology/Computing. - Relevant certifications such as VMware Certified Professional, VMware Certified Specialist, Microsoft Certified, AWS Certified, Veeam Certified Engineer, Rubrik Certified Systems Administrator, Zerto, Google Cloud Platform, Oracle Cloud Infrastructure, etc. - Certifications relevant to the services provided carry additional weightage on a candidate's qualification for the role. Required Experience: - Seasoned work experience in Engineering function within a medium to large ICT organization. - Seasoned experience of Managed Services. - Excellent working knowledge of ITIL processes. - Seasoned experience working with vendors and/or 3rd parties. - Seasoned experience managing platforms including Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration. Workplace type: On-site Working NTT DATA is an Equal Opportunity Employer where your career growth and development are encouraged within our global team. Join us in pushing the boundaries of what is possible and making a difference for our clients and society.,

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As a Windows Team Manager at the Technology and Operations (T&O) department of the bank, your primary responsibility is to oversee the management of Windows Team and Windows servers hosted in India. Your role is crucial in ensuring the efficiency, nimbleness, and resilience of the bank's infrastructure by focusing on productivity, quality & control, technology, people capability, and innovation. Your key accountabilities include managing the Windows Team, handling Windows Server Administration, vendor management, patch management, vulnerable and security management, as well as budgeting, audit, and risk management. It is essential that you possess a good understanding of System Administration on Windows and Linux Operating System, server architecture, and management. Your day-to-day duties will involve tasks such as installation, up-gradation, and troubleshooting of Windows Operating System, managing Active Directory, DNS, WINS, LYNC, Windows Server Backup, Backup Media management, Citrix management, and troubleshooting. Additionally, you will be responsible for security management by server hardening, patch management, and vulnerability fixing. You should also have experience in ITIL processes and practices, file transfer management, SAN/NAS storage management, and basic knowledge of scripting. As a leader, you will be expected to provide ongoing support and management to department staff, mentor team members, and handle project management responsibilities. To be successful in this role, you should have a minimum of 5-6 years of experience in managing end-user support teams or equivalent IT management experience. Strong leadership skills, excellent communication, customer service, organizational, project and personnel management skills are essential. The ideal candidate should be versatile, flexible, and willing to work in a fast-paced environment with enthusiasm. In terms of education, a Graduate degree in Computer Information Systems/Engineering is required. Core competencies such as project management, decision making, problem-solving, leadership, and interpersonal communication are crucial for this role. Technical competencies include ITIL certification, experience with Windows and Linux servers, software application support, and knowledge of various banking applications and technologies. You will be expected to collaborate with various departments within the bank, supervise outsourced resident engineers and third-party service providers, and establish relationships with vendors and the central support team. If you are a motivated individual with a passion for technology and operations management, we encourage you to apply now for this exciting opportunity.,

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8.0 - 12.0 years

0 Lacs

jaipur, rajasthan

On-site

You are an experienced Infrastructure Architect responsible for designing, implementing, and managing scalable, secure, and high-performing IT infrastructure solutions. Your expertise in cloud platforms (AWS/Azure), networking, virtualization, and enterprise IT systems will be crucial in this role. Your key responsibilities will include designing and implementing enterprise-grade infrastructure solutions across on-premises, cloud, and hybrid environments. You will define architecture standards, roadmaps, and deployment strategies while ensuring infrastructure scalability, reliability, and security compliance. Collaboration with DevOps, Security, and Application teams is essential for solution alignment. Troubleshooting complex infrastructure issues, leading incident resolution, and evaluating/recommending new tools, technologies, and best practices are also part of your responsibilities. To be successful in this role, you should have 8-10 years of experience in IT infrastructure design and management. Additionally, you must possess strong knowledge of AWS/Azure/GCP, networking, firewalls, load balancers, and storage. Proficiency in virtualization (VMware, Hyper-V) and containerization (Docker, Kubernetes) is required, along with experience in automation tools such as Terraform, Ansible, or similar. A solid understanding of security standards, DR/BCP, and performance tuning is necessary. Excellent communication, documentation, and stakeholder management skills are also expected. This is a full-time remote position, and interested candidates can share their CVs on info@xcelhrsolutions.com.,

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3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a Technical Implementation Specialist, you will be a valuable member of our highly skilled Middle East, Africa, and Turkey Implementation team with the primary objective of ensuring successful implementations and delivering positive customer experiences. Your responsibilities will encompass the entire Implementation process, starting from planning and progressing through installation, go-live, and eventual handover to the support department. You will play a crucial role in analyzing and troubleshooting technical issues, as well as participating in risk assessments throughout project delivery. Your involvement in providing technical guidance and support to Application and Testing teams will be essential. Additionally, you will be tasked with developing and upholding implementation best practices, documenting procedures, standards, and configuration settings. Acting as the technical point of contact for customers during the implementation phase, you will take ownership of the customer experience to guarantee successful delivery and installation. Furthermore, your participation in a 24/7 on-call support program will be required to address any urgent technical concerns. To be successful in this role, you must possess a minimum of 1-3 years of experience in a technical capacity at a server-side level, such as implementing software solutions, providing 2nd or 3rd line support, or similar roles. Proficiency in Oracle programming languages (specifically PL/SQL developer) or other database systems, along with familiarity with Microsoft Server Operating Systems, is necessary. Your experience working in production environments against SLAs and your ability to comprehend applications, network environments, and web technologies will be crucial. Preferred qualifications for this position include CCNA, MSSA certifications, knowledge of common security technologies and practices, expertise in storage platforms technologies (RAID, SAN, NAS, tape libraries), and familiarity with high availability technologies (e.g., based on OS, Veritas, Oracle). Experience with business intelligence applications like Crystal Reports and Oracle BI will be advantageous. Prior exposure to a hospital environment and radiological workflow, including technical skills in Radiology Information Systems (RIS) and Picture Archiving Communication Systems (PACS), is desirable. Proficiency in virtualization technologies such as VMware and Hyper-V, as well as knowledge of DICOM and HL7 technologies, will also be beneficial. In terms of screening criteria, we are looking for immediate joiners within 15 days with a minimum of 3-5 years of relevant experience. The location for this position is Mumbai. Qualifications: - Bachelors or masters degree in computer science/engineering or equivalent education/experience Primary Skills (Must have): - Oracle - PL/SQL - RAID - SAN - NAS - Tape libraries - RIS Your interview process will involve a video screening with HR, followed by an L1 Technical Interview and concluding with an L2 Technical and HR Round.,

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2.0 - 6.0 years

0 Lacs

kolkata, west bengal

On-site

As a Solution Architect & Technical Lead at RebusCode, you will play a crucial role in driving the design and architecture of our Big Data Analytics solutions within the Market Research industry. Your responsibilities will include providing technical leadership, ensuring governance, documenting solutions, and sharing knowledge effectively. Moreover, you will be actively involved in project management and ensuring timely delivery of projects. To excel in this role, you should have a minimum of 5 years of experience in software development, out of which at least 2 years should be in architecture or technical leadership positions. A proven track record of delivering enterprise-grade, cloud-native SaaS applications on Azure and/or GCP is essential for this role. Your technical skills should encompass a wide range of areas including Cloud & Infrastructure (Azure App Services, Functions, Kubernetes; GKE, Cloud Functions; Service Bus, Pub/Sub; Blob Storage, Cloud Storage; Key Vault, Secret Manager; CDN), Development Stack (C#/.NET 6/7/8, ASP.NET Core Web API, Docker, container orchestration), Data & Integration (SQL Server, Oracle, Cosmos DB, Spanner, BigQuery, ETL patterns, message-based integration), CI/CD & IaC (Azure DevOps, Cloud Build, GitHub Actions; ARM/Bicep, Terraform; container registries, automated testing), Security & Compliance (TLS/SSL certificate management, API gateway policies, encryption standards), and Monitoring & Performance (Azure Application Insights, Log Analytics, Stackdriver, performance profiling, load testing tools). Nice-to-have qualifications include certifications such as Azure Solutions Architect Expert, Google Professional Cloud Architect, PMP or PMI-ACP. Familiarity with front-end frameworks like Angular and React, as well as API client SDK generation, would be an added advantage. Prior experience in building low-code/no-code integration platforms or automation engines is also beneficial. Exposure to alternative clouds like AWS or on-prem virtualization platforms like VMware and OpenShift will be a plus. Join us at RebusCode, where you will have the opportunity to work on cutting-edge Big Data Analytics solutions and contribute to the growth and success of our market research offerings.,

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5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

You are a highly skilled VMware L3 Administrator with specialized expertise in VMware Virtual SAN (vSAN) and Azure VMware Solution (AVS). In this role, you will join our IT infrastructure team and be responsible for managing, optimizing, and scaling VMware environments. Your focus will be on advanced vSAN and AVS operations and troubleshooting. To succeed in this position, you must possess a deep technical acumen, demonstrate leadership in complex virtualization projects, and take a proactive approach to system management. Your responsibilities will include designing, configuring, and managing advanced VMware vSphere, vSAN, and Azure VMware Solution environments to ensure high availability, performance, and scalability. You will lead the troubleshooting and resolution of high-level issues related to vSphere, vSAN, and AVS, providing L3 support and root cause analysis. Additionally, you will optimize vSAN and AVS configurations for maximum efficiency and performance, including hardware selection, network design, and storage configuration. Furthermore, you will implement and oversee disaster recovery and business continuity plans for virtual environments to ensure data integrity and system resilience. You will also plan and execute upgrades, patches, and configuration changes across VMware environments, minimizing disruption to business operations. It will be your responsibility to validate and ensure compliance of VMware deployments with company standards and industry best practices using vSphere Lifecycle Manager.,

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12.0 - 16.0 years

0 Lacs

haryana

On-site

As a Care Technical Customer Advocate, you will play a crucial role as the key technical liaison between customers, service, delivery, and R&D teams. Your primary responsibility will be to ensure seamless communication and efficient issue resolution. You will be tasked with analyzing technical problems, providing clear insights to customers, and escalating unresolved issues. Additionally, you will be driving risk reporting, service assurance, and operational improvements. Your expertise in various areas such as Virtualized Network Functions, Cloud Computing (specifically OpenStack and VMWare), Software Defined Networking (SDAN), Fixed Access Systems (xPON, FTTx, Wifi6, FWA, IP), and automation (preferably Python) will be instrumental in supporting network upgrades, performance monitoring, and compliance initiatives. Your proficiency in customer management, problem-solving, and conflict resolution will contribute towards enhancing service delivery and improving the overall customer experience. Collaboration across global teams will be essential as you identify new opportunities and contribute to best practices and business growth. In this role, you will have the opportunity to deepen your understanding of Virtualized Network Functions (VNFs) and Cloud Computing concepts, with a focus on platforms such as OpenStack, VMware, and various hypervisor technologies. Knowledge of Fixed Access Systems including xPON, FTTx, CPE, Wi-Fi 6, FWA, and IP concepts will be beneficial. Familiarity with Software-Defined Networking (SDN), SDAN, and automation is also desired. Experience in Service Assurance, OAM Testing, Reporting, issue analysis, Root Cause Analysis (RCA), and risk reporting will be valuable. Proficiency in network management, change management, software upgrades, and Python scripting skills are considered advantageous. Experience in performance reporting for SLA/KPI compliance will also be beneficial. Key responsibilities include managing technical relationships with customers and internal teams, acting as a crucial liaison for technical communication and collaboration, analyzing technical issues, escalating problems, and managing conflicts with clear customer communication regarding operational issues. Additionally, providing proactive risk reports, suggesting improvement initiatives, collaborating with global teams, and working closely with Product Line Management (PLM) and Technical Support Operations (TSO) teams to enhance service delivery and customer experience are also important aspects of the role. Nokia, an innovative technology leader committed to mobile, fixed, and cloud networks, offers continuous learning opportunities, well-being programs, and a supportive environment where diverse teams thrive. Join Nokia to be part of a culture of inclusion and innovation that empowers individuals to succeed.,

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7.0 - 11.0 years

0 Lacs

pune, maharashtra

On-site

As a Backup Administrator, you will be responsible for implementing, monitoring, and supporting enterprise backup solutions using Veeam and EMC NetWorker. Your key responsibilities will include performing regular backup and restore testing, developing and maintaining backup and disaster recovery strategies, and deploying and configuring backup software, media agents, and storage targets. It will also be your responsibility to optimize backup processes for performance, reliability, and scalability, monitor backup jobs, troubleshoot failures, and escalate issues as needed. You will be required to maintain logs and documentation for all backup activities, assess storage requirements, and plan capacity growth. Recommending enhancements to improve backup efficiency and reduce costs will be an essential part of your role. Ensuring that backup data is protected and compliant with organizational policies and regulatory standards, managing encryption, access controls, and other security measures, and working closely with IT teams, database administrators, and application owners to meet backup requirements are also significant responsibilities. During disaster recovery incidents, you will provide support and maintain detailed documentation of backup configurations and procedures. To be successful in this role, you must have a profound knowledge of data backup and recovery concepts, at least 7 years of experience in backup administration with Veeam and EMC NetWorker, a strong understanding of storage architectures in SAN/NAS environments, and experience with virtualization platforms such as VMware and Hyper-V. Furthermore, familiarity with scripting and automation tools, excellent problem-solving and analytical skills, strong communication and documentation abilities, and the ability to work under pressure and prioritize tasks effectively are required. Experience with cloud backup solutions, knowledge of other backup tools and enterprise storage solutions, and an understanding of network protocols and security best practices will also be beneficial for this role.,

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5.0 - 9.0 years

0 Lacs

tamil nadu

On-site

The role we are offering is for a Network Engineer to contribute to the development of our NextGen connectivity platform. As a Network Engineer, you will be involved in various tasks such as designing and executing test features, documenting solutions and procedures, optimizing network performance, collaborating with different teams, and continuously improving processes. Your responsibilities will include network testing, documentation, performance optimization, collaboration, staying updated on industry trends, and identifying opportunities for process improvement. To be successful in this role, you should have a strong understanding of networking concepts and protocols, experience with network testing tools and technologies, proficiency in scripting and automation languages, familiarity with network security principles, excellent analytical and problem-solving skills, and strong communication and collaboration skills. Additionally, industry certifications such as CCIE, experience with software-defined networking and virtualization technologies, knowledge of cloud networking services, experience with DevOps practices and tools, familiarity with network automation and scripting languages, and experience with network virtualization technologies are preferred. Please note that Neuron prioritizes the security and privacy of its job applicants. We will never ask for personal banking information or request money from job applicants. If you have any concerns or doubts during the application process, please reach out to us directly at careers@getneuron.com.,

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6.0 - 11.0 years

10 - 15 Lacs

Navi Mumbai

Work from Office

Clover Infotech is actively hiring for Nutanix L3 candidate at Navi Mumbai Experience : 7 + years Team handling exp is mandatory Pls share / apply your CV and we shall get back with the detailed JD Immediate joiners preferred

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4.0 - 10.0 years

9 - 14 Lacs

Gurugram

Work from Office

Leading the evolution projects of different infrastructures and drafting HLD, and technical documents (LLD) in close collaboration with the team architects - Developing new procedures (standardization, industrialization), rules, and standards concerning these infrastructures - Managing Level 3 incidents and problems while ensuring operational continuity and assisting our Level 2 support teams to deliver a recognized, appreciated, and autonomous support level - Conducting technical audits on our environments proactively or reactively Skills : A candidate needs to possess below technical expertise in the following areas: - Expertise on CyberArk and application solutions such as IAM, Antivirus, PAM - CyberArk expertise is mandatory to ensure our platforms are secure - Good knowledge of VMware technologies: NSX-T, vSphere (additional VMware products would be a plus) - Good knowledge of networking and security - Knowledge/interest in development/Scripting Global Delivery & Operations

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2.0 - 8.0 years

14 - 16 Lacs

Hyderabad

Work from Office

SOFTWARE SYSTEM DESIGNER 2 THE ROLE: This is an exciting role in which you will have excellent exposure to all the latest AMD (Advanced Micro Devices) technologies . Imagine yourself as part of the team which will deliver our next generation of our products or automation for many of our reference solutions. This is a phenomenal opportunity to work in an outstanding company like AMD. THE PERSON: You are a self-starter who is able to achieve successful outcomes in a non-hierarchical environment. Detailed oriented, you have the ability to multitask through planning/organizing. You have excellent communication and presentation skills and a passion to push the limits of software on innovative platforms. KEY RESPONSIBILITIES: Performance analysis and software optimization Build and deploy software for the most advanced HPC (High Performance Compute), data science, Virtualization , and machine learning platforms in the world Define/develop/execute regression test models and track the results Drive innovation in production software environments Combine advanced software engineering skills with a drive to explore novel approaches to solve important problems in heterogeneous computing at the large scales Evaluate and review of existing processes and continuously strive to optimize the workflow PREFERRED EXPERIENCE: Extensive C++ experience, preferably in production environments Prior experience of scripting with Perl, Python, Shell, TCL/TK, and AutoIT is an added advantage Knowledge of Windows and Linux environments Experience with software development process and tools such as debuggers and source code control systems a plus Knowledge of KVM/XEN/VMWARE is a plus ACADEMIC CREDENTIALS: B achelors or Masters degree in Electrical Engineering, Mathematics, Computer Science, Engineering, or an equivalent

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0.0 - 5.0 years

2 - 7 Lacs

Pune

Work from Office

Technical Support Engineer Operating Systems: Proficiency in Windows and Linux Hardware Knowledge: Familiarity with servers, storage devices, and other hardware components. Troubleshooting: Ability to diagnose and resolve software, Operating Systems issues. Scripting and Automation: Skills in scripting languages like Python, PowerShell, or Bash to automate tasks Virtualization: Basic knowledge of VMware, Hyper-V, or other virtualization technologies Database Management: Basic knowledge of SQL and database management systems Interpersonal Skills Customer Service: Strong communication skills to explain technical issues to non-technical users Problem-Solving: Analytical skills to diagnose and resolve issues efficiently Time Management: Ability to prioritize tasks and manage time effectively Team Collaboration: Working well with other team members and departments Adaptability: Willingness to learn new technologies and adapt to changing environments Additional Skills Technical Documentation: Writing clear and concise documentation for troubleshooting and procedures Security Awareness: Understanding of basic cybersecurity principles to protect systems and data Benefits: Career development and training opportunities. Friendly, collaborative work environment with opportunities to make an impact. Qualifications: Bachelor s degree in computer science, Information Technology, Engineering, or related field, or equivalent work experience. English fluent (B2 C1) Missions: Perimeter: All Business application Worldwide in production. Resolve incident in a short time to give to the Business the best Quality. To work transversely with other service lines and business entities to meet the key performance indicators. Continuous improvement by participating to Problem management. The main activities are: Contribute to incident resolution, service request completion and Change implementation Participate to patching activities Collaborate with other service in Michelin DOTI organizations including external partners. Shift Structure: The support team operates 24/7, with shifts organized to ensure continuous coverage. Shifts are typically 8 hours long, with rotations to cover day, evening, and night shifts. Flexibility to work weekends and holidays as part of the shift rotation is required.

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