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3 - 8 years
15 - 20 Lacs
Chennai
Work from Office
Role & responsibilities Determine the scope based on requirements, including stating the scope of work, calculating the resources required in delivering the service and advising the senior system engineer preparing the quotation Install and configure services as per the approved implementation plan Carry out technology, professional and maintenance support services as per scope within the stipulated duration/ timeline Provide level 1 and Level 2 support (basic hardware break-fix & troubleshooting of hardware and software issues) for installed services Provide technical deliverables such as high-level design document, user acceptance test (UAT) doc and as-built documentation Provide outstanding quality of service and meet predefined customer service level agreement (SLAs) Undergo technical trainings and obtain technical certifications that are required to meet suppliers mandatory technical requirements Conduct knowledge transfer training (where required) Preferred candidate profile Minimum 3 years of relevant experience Certified in at least one of the technology domain (Infrastructure hardware and software, hyperconvergence, network, security, cloud and/or end user computing) Strong technical knowledge on the assigned solution domain/product Knowledge of product portfolio in other technology domain is desirable Expertise in enterprise products implementation, migration and support. Strong interpersonal skills with a customer-centric attitude Strong oral and written communication skills Strong attention to technical details, priority management and planning skills Ability to work independently with little to no supervision Results-oriented Strong documentation skills
Posted 2 months ago
4 - 9 years
10 - 20 Lacs
Bengaluru
Remote
The Senior System Administrator is responsible for maintaining, designing, migrating and upgrading system configurations across our diverse IT environment. This includes managing Windows servers, VMware ESXI, Azure platform, and several other critical components. This role demands a deep understanding of systems administration, virtualization, and cloud technologies to ensure optimal performance and security. Key Responsibilities: Design, install, configure, implement, and maintain Windows servers across multiple sites. Design, install, configure, implement, and maintain Azure Virtual Desktop AVD cloud service Managing Microsoft Exchange on-premises, M365 and MS Intune. Understanding backups, recovery, and system upgrades. Working on windows server 2016 to 2022 roles and features. Understanding RDS CAL service. Administration of VMware ESXI infrastructure, including setting up, configuring, and troubleshooting. Manage Azure cloud resources and services, ensuring cost-effectiveness, security, and scalability. Implement and manage Azure Virtual Desktop and Horizon VDI Components. Working knowledge of Hyperconverged infrastructure HCI” like Nutanix, VxRail, Azure Stack ...etc. Manage and maintain the Active Directory Domain Controller, including users, groups, OUs, and permissions. Manage and maintain all windows server services like DNS, DHCP, WSUS, FTP, SFTP, WDS. Design, implement, and troubleshoot Group Policies to enforce company security and operational standards. Handle tasks using tools like AD Manager, AD Audit, AD Sync ...etc. Should be able to perform AD and all related services health check. Understand, Implement and manage the Certificate Authority infrastructure. Maintain and administer MFA (Multi-Factor Authentication) to bolster system and data security. Must have general understanding about networking core concepts and must be able to actively participate in general issues. Regularly monitor system logs and alerts to maintain system health and security. Maintain availability of PAM (Privileged Access Management) and understanding of its core components. Working on vulnerability remediation for windows sever OS, services, Nutanix, VMware... etc. Who you are: 5 to 7 Years prior experience in an IT support position. Strong working knowledge of PowerShell scripting or any automation tools and scripts Understanding core concepts of cloud services like O365, MS teams, Azure AD, SharePoint Excellent knowledge of server administration, Patch Management & OS specific debugging tool Good understanding of monitoring systems like PRTG, SCOM, SolarWinds. Provide technical hands-on support at a L3 level for incident and request management including resolution of escalated incidents, problems or changes from L1 support. Responsible for Problem management and root cause analysis for repeated incidents or outages. Ability to work and collaborate in a team environment. Good understanding of ITIL processes and tools like ServiceNow, BMC remedy, SCSM, ManageEngine etc. Responsible to provide support on-call, out of office hours including emergencies and routine maintenance windows. Provide technical support, guidance, and expertise to junior staff members. Collaborate with other departments and vendors for system integration and upgrades. Document procedures, configurations, and instructional guides for the team.
Posted 2 months ago
5 - 10 years
20 - 30 Lacs
Bengaluru
Work from Office
Role & responsibilities Design, implement, and manage Cisco UCS infrastructure, including blade and rack servers, fabric interconnects, UCS Manager and Cisco Intersight. Administer and deploy localized VMware vSphere environment, encompassing vCenter Server, ESXi hosts. Develop and maintain automation scripts (PowerCLI, Python, etc.) to streamline infrastructure management tasks and improve operational efficiency. Collaborate with other IT teams (networking, storage, security) to ensure seamless integration of infrastructure components. Develop and maintain comprehensive documentation for all implemented systems and processes. Stay up-to-date with the latest advancements in Cisco UCS, VMware, and related technologies. Implement and maintain security best practices within the virtualized environment. Problem solving and troubleshooting Experience being in an on-call rotation and triaging production issues Preferred candidate profile Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Minimum of 5 years of experience in systems engineering with a strong focus on Cisco UCS and VMware vSphere. Expert-level knowledge of Cisco UCS architecture, configuration, and management. Deep understanding of VMware vSphere architecture, including vCenter Server, ESXi, vSAN, and vMotion. Experience with Pure Storage, iSCSI and Fibre Channel is highly desirable. Proficiency in scripting languages such as PowerCLI and Python is a plus. Strong understanding of networking concepts (TCP/IP, VLANs, routing, switching). Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills. Thrives at working autonomously while maintaining accountability and delivering high-quality results. Relevant certifications such as VCP-DCV, VCAP-DCV, CCNA Data Center, or CCNP Data Center are highly desirable.
Posted 2 months ago
5 - 10 years
7 - 12 Lacs
Pune
Work from Office
We are seeking a highly skilled Senior Infrastructure Engineer with expertise in Windows and Linux operating systems, Azure and AWS cloud platforms, and enterprise-grade infrastructure solutions. The ideal candidate will have a proven track record of designing, implementing, and managing complex infrastructure in a dynamic environment. Key Responsibilities: 1. Systems and Infrastructure Management: Design, deploy, and maintain Windows and Linux-based systems in both on-premises and cloud environments. Ensuring the reliability, security, and performance of the systems. Administer core services such as Active Directory, DHCP, DNS, and Group Policy. 2. Cloud Infrastructure: Architect, implement, and manage Azure infrastructure components, including virtual machines, virtual networks, storage accounts, Azure AD(Entra ID), and enterprise app registrations. Manage AWS cloud resources, including EC2 instances, S3 buckets, RDS databases, and IAM roles. 3. Virtualization and Storage Solutions: Utilize VMware and Windows hypervisor technologies to design, deploy, and manage virtualized environments for performance and scalability. Design and maintain enterprise backup and storage solutions, including Rubrik and PureStorage. 4. Automation and Orchestration: Automate infrastructure provisioning, configuration, and deployment using tools like Terraform, Ansible, PowerShell, and Azure Automation. 5. Monitoring and Performance Optimization: Monitor system performance using tools such as DataDog and LogicMonitor. Implement performance tuning measures to enhance infrastructure reliability and efficiency. 6. Security and Compliance: Implement security best practices, access controls, and compliance measures in line with SOC2 and SOX standards. 7. Collaboration and Innovation: Work with cross-functional teams to design scalable, secure, and highly available infrastructure solutions. Share expertise and mentor team members through documentation and training sessions. 8. Disaster Recovery: Develop and maintain backup strategies and disaster recovery plans for critical systems and data. Continuous Learning: Stay current with emerging technologies and industry best practices related to infrastructure engineering, cloud computing, and virtualization. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 5+ years of experience in infrastructure engineering with a focus on Windows and Linux operating systems and cloud platforms (Azure and AWS). Strong proficiency in Windows server administration, Linux system administration, and performance tuning. Hands-on experience with Azure services such as VMs, Azure Networking, Azure Storage, and enterprise app registrations. Familiarity with AWS services and tools, including EC2, S3, RDS, VPC, and CloudFormation. Expertise in VMware vSphere, ESXi, and vCenter. Experience with scripting and automation tools like PowerShell, Python, and Bash. Excellent communication and collaboration skills. Strong problem-solving abilities and adaptability in a fast-paced environment. Certifications (Preferred): Microsoft Certified: Azure Administrator Associate (AZ-104) or equivalent. AWS Certified Solutions Architect - Associate or equivalent. VMware Certified Professional (VCP). If you are a motivated self-starter with a passion for infrastructure engineering and a desire to work with cutting-edge technologies, we encourage you to apply for this exciting opportunity.
Posted 2 months ago
1 - 4 years
6 - 10 Lacs
Mumbai
Work from Office
Responsibilities: Influence customer/service partner's technical strategy to include IBM's technology Embed IBM's technology into customer/service partner's reference architectures, practices, and solutions Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Business-Tech AlignmentExperience aligning business goals with tech solutions. Stakeholder Consensus BuildingStrong interpersonal and communication skills for achieving consensus among stakeholders. 5+ years of experience in enterprise storage solutions. - Proven experience in designing, implementing, and supporting storage systems, including SAN, NAS, and cloud-based storage. - Knowledge of integrating storage solutions with servers and virtualized environments (e.g. KVM, VMware, Hyper-V). Specific Knowledge: - Hands-on experience with IBM Storage products (e.g., IBM FlashSystem, IBM DS8000, IBM Storage SW like Ceph, Fusion etc). - Familiarity with related technologies such as NVMe, RAID, and data deduplication. - Understanding of hybrid and multi-cloud architectures. - Expertise in storage cybersecurity, including immutable backups and ransomware protection. Tools and Methodologies: - Experience managing and monitoring storage systems using tools like IBM Storage Insights, Spectrum Control, or similar industry tools. Preferred technical and professional experience OpenShift, VMware ESXi and other Infrastructure as service platforms Strong Understanding of data resilience strategies (HA/DR/Backup/Replication/Cyber resilience)
Posted 2 months ago
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