Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
2.0 - 6.0 years
0 Lacs
karnataka
On-site
The Technology Operations Analyst role at Wells Fargo involves participating in the implementation of business solutions, assessing the impact of changes to hardware, software, and schedules, validating applications daily, monitoring batch jobs, auditing critical systems delivery, and providing recommendations for resolving complex situations. The Analyst will also determine the impact of new products and tools, reduce the impact of failures on business delivery, and present technology information to managers and stakeholders. Required qualifications for this role include 2+ years of Technology Operations experience or equivalent demonstrated through work experience, training, military experience, or education. Desired qualifications consist of 2+ years of System Administration and Desktop troubleshooting skills, proficiency in Microsoft Operating Systems (Windows 7, 10, and 11), knowledge of network terminologies and Cisco products, experience in incident and problem management, and collaboration skills. Additionally, the ideal candidate should have strong customer focus, the ability to handle multiple assignments simultaneously, engage in detailed discussions with various levels of management, and collaborate with distributed team members on new technology initiatives. They should also possess knowledge of imaging, backup, and storage solutions, experience in supporting Apple Operating Systems and Servers, and familiarity with Microsoft products like AD, Exchange, Office 365, and Intune MDM. Furthermore, the Technology Operations Analyst should be able to manage SLA's and priorities, demonstrate good customer service skills, have a background in technical support, and possess knowledge of ITIL. Other requirements include an ITIL certification, familiarity with VMWare Concepts, Azure Cloud Concepts, SNOW, OS troubleshooting skills, and experience with Mobile Phone/Ipad setup. The role emphasizes equal opportunity and applicants are encouraged from all qualified candidates. Accommodations for applicants with disabilities are available upon request, and candidates are expected to represent their own experiences during the recruitment and hiring process. Wells Fargo maintains a drug-free workplace and has specific requirements for recruitment and hiring processes. The posting for this role ends on 29 Jun 2025, and it is noted that the job posting may close early due to the volume of applicants. The company values building strong customer relationships while maintaining a risk mitigating and compliance-driven culture. Accountability for risk programs, adherence to policies and procedures, risk identification, and sound risk decisions are essential for the success of customers and the company.,
Posted 2 weeks ago
2.0 - 6.0 years
7 - 17 Lacs
Bengaluru
Work from Office
In this role, you will: Participate in and support implementation of business solutions Determine the impact of changes made to existing hardware, software, and schedules Review tactical issues, policies or procedures for which answers can be quickly obtained Perform daily validations of application by performing critical functional checks to ensure that its stable for business users Monitor all the scheduled batch jobs and work on fixing in case of failures Audit complex critical systems delivery for business processes Determine the impact of new products and tools implementation across the business and mitigates potential issues Reduce the impact of application and infrastructure failures on business delivery Present recommendations for resolving more complex situations Provide technology information managers, functional colleagues and stakeholders Required Qualifications: 2+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 2+ years of experience in System Administration & Desktop troubleshooting skills. Quickly adapt to the business objective of the organization and adhere to the policies and procedures. Proficient knowledge on Microsoft Operating System (Windows 7, Windows 10 and Windows 11) is a Mandate. A good understanding of network terminologies, Cisco products and should have worked on basic to intermediary level on networks. (LAN/WAN) Should have working knowledge on Windows Server administration principles. Should have strong skills on incident management and should have understanding and participation skills on problem management space A strong collaborator willing to tap into past experiences and relationships in order to accomplish goals. Ability to handle multiple assignments simultaneously using a wide range of skills Ability to actively and professionally participate in detailed discussions with various levels of management, senior engineering teams and architects Ability to collaborate with distributed team members on new technology initiativesStrong customer focus and ability to translate high level customer requirements into actionable business and technical requirements. Knowledge of imaging, Backup and storage solutions Should participate and engage in training initiative be it up scaling ones knowledge, as well as training fellow team members and cross functional teams if the need arise Experienced in supporting Apple Operating Systems and Servers. (Apple ACSP or ACTC Certification would be advantageous) Knowledge of Apple hardware Microsoft Experience (preferably but not essential MSCE) incl. AD, Exchange, Office 365, Intune MDM Experience of Network/Firewalls/Printers setup and maintenanceExperience with Mobile Phone/Ipad setup Ability to Manage SLAs and Priorities Good Customer Service skills Able to communicate clearly and precisely Excellent background in Technical Support Managed services environment an advantage Knowledge of ITIL an advantage Minimum Degree ITIL certification Knowledge on VMWare Concepts, Azure Cloud Concepts, SNOW, OS troubleshooting skills
Posted 3 months ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
73564 Jobs | Dublin
Wipro
27625 Jobs | Bengaluru
Accenture in India
22690 Jobs | Dublin 2
EY
20638 Jobs | London
Uplers
15021 Jobs | Ahmedabad
Bajaj Finserv
14304 Jobs |
IBM
14148 Jobs | Armonk
Accenture services Pvt Ltd
13138 Jobs |
Capgemini
12942 Jobs | Paris,France
Amazon.com
12683 Jobs |