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3.0 - 8.0 years

5 - 10 Lacs

Bengaluru

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Project Role :Application Tech Support Practitioner Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills :Nutanix Administration Good to have skills :NA Minimum 7.5 year(s) of experience is required Educational Qualification :15 years full time education Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and interpret and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring the smooth functioning of the system or application. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide ongoing support to clients, addressing their technical issues and ensuring their satisfaction. Troubleshoot system or application problems and identify root causes. Collaborate with cross-functional teams to resolve complex technical issues. Design and implement solutions to enhance system or application performance. Stay updated with the latest industry trends and technologies to provide proactive support and recommendations. Professional & Technical Skills: Must To Have Skills:Proficiency in Nutanix Administration. Strong understanding of virtualization technologies and concepts. Experience in managing and troubleshooting Nutanix clusters. Knowledge of storage and networking concepts in a Nutanix environment. Familiarity with backup and disaster recovery solutions for Nutanix. Good To Have Skills:Experience with VMware virtualization. Experience with cloud platforms such as AWS or Azure. Knowledge of scripting languages like PowerShell or Python. Additional Information: The candidate should have a minimum of 3 years of experience in Nutanix Administration. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

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2.0 - 6.0 years

4 - 8 Lacs

Chennai

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The Vmware Administration/ Dell Vxrail role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Vmware Administration/ Dell Vxrail domain.

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2.0 - 6.0 years

4 - 8 Lacs

Kolkata

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The Vmware Administration/ Dell Vxrail role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Vmware Administration/ Dell Vxrail domain.

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3.0 - 5.0 years

5 - 7 Lacs

Kochi

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The Zerto IT Resilience Platform role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Zerto IT Resilience Platform domain.

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2.0 - 6.0 years

4 - 8 Lacs

Mumbai

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The VMWARE Vcenter & ESXi - L2 role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the VMWARE Vcenter & ESXi - L2 domain.

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2.0 - 5.0 years

8 - 12 Lacs

Faridabad

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TC application review Preparation of draft manual transaction certificate Issuing TC or rejecting TC Client Coordination related to the TC application. Compile the GMO related data for GOTS and TE using applicable templates. Compile the monthly TC data for TE. Qualifications Any graduate can apply.

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5.0 - 8.0 years

10 - 14 Lacs

Gurugram

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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Design, Implementation & Operational Support of Windows 2012/2016/2019/2022 Servers Monitoring and troubleshooting server performance. Troubleshooting system and server errors. Reviewing system error logs and user-reported errors. Analyzes, logs, tracks, and resolves software/hardware matters of significance pertaining to networking connectivity issues, servers, and applications to meet business needs Performs troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved Patch management, installations of security patches, functional patches, and version upgrades to server and vSphere / ESXi environment Oversee Citrix environments, including setup, configuration, and maintenance of Citrix servers and applications Automate system administration tasks using PowerShell and other scripting tools Plan and execute system migrations, ensuring minimal downtime and robust data integrity Maintain and troubleshoot hyper-converged infrastructure (HCI) to support business operations Handle server hardware installation, upgrades, and maintenance Collaborate with cross-functional teams to design and implement IT solutions that meet organizational needs Implement and enforce system security, patch management, and compliance standards Provide timely support for escalated technical issues and participate in on-call rotations Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications 7+ years of relevant experience with the following: Solid experience in Windows/Linux Servers Administration Experience in server hardware maintenance and troubleshooting Knowledge of networking concepts, system security practices, and ITIL frameworks Familiarity with hyper-converged infrastructure management Proficiency in virtualization technologies such as VMware, Nutanix, and Citrix Proven track record in system migrations and upgrades Proven excellent problem-solving, communication, and teamwork skills Hands-on experience in performance tuning of ESXi host. Implement Hardening on ESXi host. Experience in P2V, vMotion, and VMware virtual center Experience in managing and troubleshooting AD / DNS / DHCP / DFS issues Experience on Server builds and decommission, Commission / Decommission of Domain Controllers. VMware Distributed Resources Scheduler (DRS) cluster, Resource Management, Resource Monitoring Experience in server certificate administration, SSL/TLS protocols and algorithms, HTTP/HTTPS, etc. Experience in enterprise load balancing administration using F5, Citrix ADS (aka Netscaler), etc. Experience in server antivirus administration and troubleshooting using Cylance, Microsoft Defender/Sentinel, CrowdStrike, etc. Experience in Commission / Decommission of ESXi Host hosted on various hardware like Dell, HP, Cisco UCS Blade Centers Experience on configuration of HA and DRS features in a cluster and troubleshooting Experience in configuring VMware vSphere iSCSI & Fiber Channel storage and troubleshooting Experience on P2V and V2V migrations Work experience in high availability and clustered environment configuration Solid experience in Windows Servers patching and troubleshooting Working knowledge of CentOS / RHEL OS platforms Technical knowledge in vCenter and ESXi, Aria Operations 8.X, vSAN, VMware Aria Operations for logs 8.x, VMware vSphere 7.x Proficient in controlling administrator rights on VM Infrastructure, Use of VMware Converter Enterprise, and overview Shift Rotational shift and rotational offs (rotational offs will be very minimal as per business requirement)

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8.0 - 10.0 years

8 - 12 Lacs

Pune

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Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: VmWare Vrealize. Experience8-10 Years.

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3.0 - 5.0 years

4 - 8 Lacs

Chennai

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Mnadatory skills :: VMware, enterprise architecture, Virtualisation, Cloud computing, ITIL, hyper converged platform / storage, including Pure Storage Arrays and working knowledge of Dell vXRail, vSAN, Metro clusters. Experience required is minimum 4 years Rates including mark up - 100K/M - 110 K/ Location Chennai Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: VMware Server Admin. Experience3-5 Years.

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4.0 - 8.0 years

11 - 15 Lacs

Bengaluru

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At WSP, we deliver high-quality Projects for our clients. As an Assistant Project Manager, you will be working alongside our Project Managers and Project Directors to help deliver all stages of the Project Lifecycle from Concept through to Benefits Realisation, working alongside our Technical Experts to ensure our Projects meet Stakeholder needs while maintaining the principles of Sustainability, Innovation and Future Ready that are at the heart of everything we do. This role will give you the opportunity to help manage a wide portfolio of Projects and Programmes across many different Technical Specialisms and sectors, including Healthcare, Higher Education, Rail, Highways, residential as well as many more, The key attributes we look for are the ability to solve problems, build constructive relationships and a desire to continually improve. We will provide you with the right environment and opportunities to develop.

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3.0 - 7.0 years

8 - 12 Lacs

Bengaluru

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Job Summary: We are looking for a highly skilled and proactive System Engineer with deep expertise in Linux, Kubernetes, and networking. The role will primarily focus on providing technical solutions, troubleshooting, and ensuring performance and scalability across enterprise systems. You will play a key part in solving architectural challenges related to operating systems, network configurations, and cloud platforms while maintaining a high level of system efficiency. Key Responsibilities: 1. Requirement/Design/Architecture - Perform unified data analysis for requirements, monitoring, and evaluations to continuously enhance the system. - Propose comprehensive technical approaches to address key architectural issues, especially in operating systems, Kubernetes, and networking configurations. 2. Deployment Design - Contribute to the design of deployment strategies for new installations, updates, and upgrades. - Ensure deployment designs align with enterprise standards to promote consistency and efficiency. 3. Total Cost of Ownership (TCO) - Define test strategies for NFRs and determine hardware and infrastructure requirements that are scalable and cost-effective. - Devise resource-efficient infrastructure solutions that optimize performance and cost for the enterprise. 4. Technology Roadmap - Identify and implement optimal technology solutions based on current requirements and future roadmaps. - Conduct thorough technology evaluations to drive innovation and ensure alignment across product lines. 5. Knowledge Sharing - Participates in Communities of Practice (CoPs) to facilitate knowledge sharing across teams. - Promote best practices for platform and product usage across different sites, driving consistency in approach. 6. Tooling Strategy - Identify and implement optimal tools and strategies for testing and evaluation, accelerating release cycles. - Support unified tooling strategies for product evaluation and develop predictive models to assess feature changes. 7. Data Analysis and Feedback - Analyze test and site feedback data to identify gaps and suggest improvements across the product portfolio. Required Skills: Linux - Expert-level understanding of the Linux kernel, networking, vSwitch, and bridge networks. - Proficiency in network connection analysis and using sniffing tools. - Real-time troubleshooting skills on production systems. - Expertise in profiling tools and techniques in Linux to optimize performance. Kubernetes - Expertise in diagnosing and troubleshooting performance issues in Kubernetes hybrid clusters, particularly around networking and shared storage. Windows - Basic to intermediate-level knowledge in Windows networking, Open vSwitch, and bridge networks. - Familiarity with ETW trace analysis for performance diagnostics in Windows environments.

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1 - 3 years

4 - 7 Lacs

Mumbai

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About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: VMware Server Admin. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3 - 5 years

4 - 8 Lacs

Mumbai

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About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: VMware Server Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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8 - 10 years

8 - 13 Lacs

Chennai

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About The Role ? ? ? ? Mandatory Skills: Vmware Virtualization Implementation. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1 - 3 years

4 - 7 Lacs

Mumbai

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About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: VMware Server Admin. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1 - 3 years

4 - 7 Lacs

Mumbai

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About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: VMware Server Admin. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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4 - 9 years

11 - 15 Lacs

Gujarat

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Basic Section No. Of Position 1 Grade 11 Level NA Organisational BUSINESS Metals BUSINESS_UNIT-1 Copper Manufacturing Dahej BUSINESS_UNIT-2 Copper Recycling Project BUSINESS_UNIT-3 Copper Recycling Project DEPARTMENT-1 Tech-Unit IT Country India State Gujarat Worksite Pakhajan, Gujarat Industry Manufacturing Function Information Technology Skills Skill Hardware LAN Security IT Applications Asset Management It Infrastructure Management Minimum Qualification Computer Science Engineering Master In Computer Science CERTIFICATION No data available About The Role Job Purpose To oversee servers, computer hardware and IT networks (LAN/WAN) and CCTV and ensure appropriate maintenance, upgradation and integration to improve efficiencies. To partner in continuous improvement initiatives through Information Technology support to incorporate changes and improve productivity to match current and future business needs \ Budgetery Responsibilty: Tracking and utilizing CAPEX budgets for increasing efficiencies of user departments without budget over-runs in the specified period Compliance - Renewing necessary licenses for usage of IT software and applications through necessary documentation and processes Implementing compliance of IT Security on Server and Desktop as per Corporate and Unit IT policy. Implementing compliances related to ISO 27001 or other applicable upgraded certifications and interfacing with external agencies for periodic audits Others Customer Centric: Maintaining fault tolerance backup network links to provide application availability to users in case of crashes with least failure over time. Providing IT related support to Automation and Electrical department to integrate their systems for real time and on-line access Others Planning: Giving inputs for CAPEX & OPEX plan and budget based on SWOT, emerging needs of the business, upgradation of infrastructure de-supported by OEM Identifying new requirement in IT Infrastructure such as Server, Storage, Network Take care of daily operational needs

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8 - 13 years

3 - 7 Lacs

Gurugram

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AHEAD is searching for a Virtualization/VDI/Citrix/Horizon Engineer to be a part of our Managed Services team.Candidates are eager to learn, customer focused, an effective communicator, self-initiating and can perform most tasks without direct oversight. Our Virtualization Engineer is a valued member of the Managed Services Technical Operations Team responsible for incident management, service request management, and change management virtualization support for all Managed Services customers. This position will report to and receive direction from the Manager, Technical Operations. Roles and Responsibilities Provides Tier-2/3 technical support to clients Administer, maintain, and support a variety of complex client AVD/Citrix environments Identify, analyse, and resolve problems on a variety of VDI platforms Handles day-to-day VMware vSphere operational tasks including but not limited to: Performance analysis of overall system health Disk and Network management, configuration, and troubleshooting Apply software updates and deploy new systems Troubleshooting performance or configuration issues on virtualization platform hardware. Perform root cause analysis for issues / provide workarounds to ensure business continuity Troubleshooting performance or configuration issues on VDI platform hardware Utilizes a variety of technology tools and procedures to respond and resolve internal and external customer issues Ensure that all incident tickets, change records and service requests are fully documented, planned, resolved, and/or executed on time and per the customers expectations and within the agreed Service Level Agreement (SLA) Create and maintain client technical documentation Communicate, internally and externally, the status of the incident ticket/service request directly with the customer or broadcast to a larger audience as defined per SLA Work with the Manager of Technical Operations to understand client business needs, identify solutions, and provide strategic recommendations Ensure that clients infrastructure is healthy, stable, documented, and configured with accepted technical best practices Manage incident/task workflow, prioritize requests, and maintain transparent communication. Manage and exceed client expectations Complete yearly training plan objectives and relevant certifications Qualifications Minimum of 8+ years of related experience with Citrix/AVD/Azure Virtual desktop. Experience with virtualization platform hardware such as Nutanix, Dell, HPE, Cisco UCS is required Minimum of 6+ years of related experience with Citrix/Horizon. Managed Services or Consulting experience is a plus Experience with performance monitoring tools LogicMonitor, SolarWinds, Control Up, etc. Ability to effectively interact with all levels of business via phone, written communication, and in-person Team collaboration, responsiveness, ability to multi-task Strong sense of urgency, ability to set priorities and perform the job with little guidance Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels Reporting skills critical Strong interpersonal and communication skills (written and oral) required Strong analytical and problem-solving skills Self-motivated with the ability to work in a fast-paced environment

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13 - 15 years

27 - 30 Lacs

Hyderabad, Chennai, Delhi / NCR

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Dear Candidate, We are seeking a skilled Enterprise Support Specialist to join our team. The ideal candidate will be responsible for providing high-quality technical support to enterprise clients, ensuring their systems run smoothly and efficiently. You will be the primary point of contact for resolving technical issues, implementing solutions, and offering ongoing assistance to help our clients achieve their business objectives. Role & Responsibilities: Technical Support : Provide troubleshooting and technical support for enterprise clients, diagnosing and resolving issues related to software, hardware, and networking. Incident & Problem Management : Manage incidents, problems, and service requests, ensuring timely resolution in line with SLAs (Service Level Agreements). System Monitoring : Monitor client systems to ensure smooth operation, identifying potential issues before they impact business processes. Client Communication : Act as the primary liaison between clients and internal teams, communicating technical issues, updates, and solutions effectively. Documentation & Reporting : Maintain detailed records of support activities, including issues, resolutions, and system changes. Provide regular reports on system performance and incidents. System Updates & Configuration : Assist in the deployment, configuration, and maintenance of enterprise software solutions, ensuring they meet client needs. Collaboration with Internal Teams : Work closely with development, operations, and product teams to address client concerns and escalate issues when necessary. Required Skills & Qualifications: Technical Support Expertise : Proven experience in enterprise-level technical support, troubleshooting software, hardware, and network-related issues. Systems & Networking Knowledge : Strong understanding of enterprise IT infrastructure, including server management, cloud solutions, networking, and system configurations. Ticketing Systems : Experience with issue tracking and ticketing systems like JIRA , ServiceNow , or Zendesk . Client-Focused : Strong customer service skills, with a focus on providing exceptional support to enterprise clients. Problem-Solving : Excellent analytical and troubleshooting skills to resolve complex technical issues quickly and efficiently. Documentation & Reporting : Strong documentation skills, with the ability to create clear reports and guides for both clients and internal teams. Software Solutions : Familiarity with enterprise software and systems such as ERP , CRM , database management systems , and cloud platforms . Soft Skills: Strong problem-solving and analytical skills. Excellent communication skills to work with cross-functional teams. Ability to work independently and as part of a team. Detail-oriented with a focus on delivering high-quality solutions Note: If you are interested, please share your updated resume and suggest the best number & time to connect with you. If your resume is shortlisted, one of the HR from my team will contact you as soon as possible. Kandi Srinivasa Reddy Delivery Manager Integra Technologies

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3 - 6 years

5 - 7 Lacs

Chennai

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Role & responsibilities We are looking for a skilled VMware L2 Administrator to manage and maintain our virtualized infrastructure. The ideal candidate will have solid experience in VMware vSphere, ESXi, vCenter, and related tools, and will be responsible for ensuring optimal performance, availability, and stability of the virtual environment. Key Responsibilities : Provide L2 support for VMware infrastructure including ESXi hosts and vCenter Server. Monitor, maintain, and optimize the performance of VMware environments. Perform routine administration tasks such as VM provisioning, storage management, and patching. Troubleshoot and resolve incidents and issues escalated from L1 support. Assist in capacity planning and performance tuning of the virtual infrastructure. Maintain and update documentation related to VMware configurations and procedures. Implement and maintain data backup and recovery processes. Participate in change management and incident response processes. Collaborate with network, storage, and other infrastructure teams. Ensure compliance with security policies and best practices. Technical Skills Required : Proficiency with VMware vSphere , ESXi , vCenter (6.x / 7.x preferred). Experience with VM snapshots , cloning, templates, and HA/DRS configurations. Basic understanding of SAN/NAS storage systems. Knowledge of VMware Tools , VMware Converter , and VM migration techniques. Familiarity with backup tools (e.g., Veeam , Commvault , Veritas ) in a virtualized environment. Good understanding of Windows/Linux OS in a virtualized environment. Exposure to PowerCLI scripting and automation is a plus. Soft Skills : Good communication and interpersonal skills. Strong problem-solving and analytical thinking. Willingness to work in shifts or on-call rotations as required. Ability to follow processes and documentation accurately. Preferred Certifications : VMware Certified Professional (VCP-DCV) or equivalent. Preferred candidate profile

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5 - 8 years

7 - 11 Lacs

Delhi NCR, Mumbai

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Skills : Liquid Code Template, Power Pages Security, Web API Integration, Power Automate, Customization & Configuration, MSD Security, Web Development Required Candidate profile Notice Period: immediate EducationBE, B.Tech, ME, M.Tech, MCA

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5 - 7 years

5 - 9 Lacs

Chennai, Pune, Delhi

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Technical Expertise: Strong knowledge in vRealize vRealize Automation (vRA) Interpersonal Skills: Good communication skills, with the ability to interact with various stakeholders (technical teams, suppliers, etc) Education and experience Degree: Bachelor s degree or higher in Computer Science Experience: Minimum 5 years of experience in a similar role, with recognized expertise in VMware products Certifications: VMware Certification is preferred

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6 - 8 years

8 - 10 Lacs

Chennai

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Skill required: Commercial Banking Operations - Core Banking Designation: Service Delivery Ops Senior Analyst Qualifications: BCom/Master of Business Administration Years of Experience: 6 to 8 years What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Develop and deliver core banking solutions for the applications that process the essential functions of banks, including account management, interest calculations, cash deposits and withdrawals processing, customer management and product management. What are we looking for? Drive functional integration planning and execution production and quality deliverables. Identify potential impacts to both people and process affected in day-to-day business. This position holds the responsibility for leading and being an SME of the Financial Statement Spreading production team for a client of the organization. Lead the team and provide subject matter expertise support for understanding spreading guidelines and utilizing the underlying financial statements to complete the spread Ability to effectively manage competing deadlines for projects in a high-pressure work environment, with varying degrees of supervision. Applying relevant accounting standards for fair and rigorous credit assessment Undertaking ad-hoc reporting / analysis requirements Analysis of financial statements including Income statement, Balance Sheet & cash flow of public & private companies for the credit appraisal process Normalizing the financial statement for exceptional and non-recurring items to arrive at the true profitability figures Calculating the Adjusted Net Worth, Recurring Cash Flows, Annual Debt Service, Contingent Liabilities, Custom Ratios and other financial metrics Interface with the customer and act as point of contact for all the customers Would be responsible to meet client SLAs i.e. quality and turn times all the time Responsible for meeting the priorities defined to him / her Ensure operation excellence. Roles and Responsibilities: - Minimum 6+ years of BPO experience in US accounting. MBA Finance and Accounting Flexible to shifts Must have experience in Moody s Credit Lens and client customized templates Experience/exposure of US accounting and GAAP Should have team handling experience. Good team player who is dynamic, result- oriented with strong work ethic Should be very people centric and expect to be very good in people management skills

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6 - 10 years

4 - 8 Lacs

Pune

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About The Role VMware vSphere; Microsoft Hyper V; KVM Primary Skills Design; deploy; and manage hypervisor platforms; such as VMware vSphere; Microsoft Hyper-V; or KVM. Secondary Skills Collaborate with infrastructure teams to plan and implement scaling strategies for virtualized environments. Responsibilities Design; deploy; and manage hypervisor platforms; such as VMware vSphere; Microsoft Hyper-V; or KVM. Configure and optimize hypervisor settings for different use cases; ensuring efficient resource allocation and workload distribution. Virtual Machine Provisioning and MaintenanceCreate and manage virtual machines based on the requirements of various departments and projects. Monitor and maintain virtual machine performance; ensuring adequate resources; responsiveness; and uptime. Performance Optimization and Scalability. Monitor hypervisor and virtual machine performance; identifying and addressing performance bottlenecks. Secondary - Collaborate with infrastructure teams to plan and implement scaling strategies for virtualized environments. Backup and Disaster Recovery. Implement and manage backup and disaster recovery solutions for virtualized systems. Test and refine disaster recovery plans to ensure data integrity and minimal downtime. Security and Compliance. Implement security measures to safeguard virtualized environments from unauthorized access and breaches. Ensure compliance with industry standards and internal security policies. Troubleshooting and Issue Resolution Troubleshoot and resolve hypervisor-related issues; including virtual machine crashes; resource allocation problems; and network connectivity. Provide timely support to IT teams and end-users for virtualization-related queries and problems. Automation and Scripting. Develop scripts and automation workflows to streamline hypervisor and virtual machine management tasks. Work on continuous improvement of operational efficiency through automation. Documentation and TrainingMaintain comprehensive documentation of hypervisor configurations; procedures; and troubleshooting steps. Provide training and knowledge sharing sessions for IT staff regarding best practices and efficient use of virtualization technologies . Collaboration and CommunicationCollaborate with network; storage; and application teams to ensure seamless integration of virtualized systems. Communicate effectively with cross-functional teams to understand requirements and provide appropriate solutions.- Proven experience as a Hypervisor Engineer; Virtualization Engineer; or a similar role. Strong expertise in virtualization technologies such as VMware vSphere; Microsoft Hyper-V; or KVM. Familiarity with storage and networking concepts related to virtualization. Primary Skill VMware Hypervisor Windows Server VSphere Secondary Skill Troubleshoot

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6 - 9 years

4 - 8 Lacs

Mumbai

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About The Role Ability to administer user access, security roles, and permissions within SuccessFactors, ensuring proper access controls and compliance with security policies Understanding of various modules within SuccessFactors like Employee Central, Performance & Goals Management, Recruiting,Employee Central Service Central etc. Ability to configure, customized and troubleshoot various module within SAP SuccessFactors according to the organization's requirements. This includes setting up data fields, workflows, forms, templates, and other system parameters. Primary Skills SAP SUCCESSFACTORS ADMINISTRATION / MANAGMENT SAP SUCCESSFACTORS SYSTEM ADMINISTRATION / KNOWLEDGE ON SAP SUCCESSFACTORS SUITE

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