VMedica Clinics & Diagnostics

Key Responsibilities:1. Patient Appointment & Front Office Management Manage patient appointments through the clinic’s scheduling system (walk-ins, calls, and online bookings). Coordinate between departments and doctors to ensure optimal scheduling and minimal waiting times. Greet and assist patients courteously upon arrival and guide them to respective departments. Handle patient inquiries and ensure a positive patient experience. 2. Billing & Payment Management Prepare and process bills for consultations, diagnostics, procedures, and other services. Verify insurance details (if applicable) and coordinate with insurance providers for claims. Maintain accurate records of daily cash collections and deposits. Generate daily, weekly, and monthly billing and collection reports. 3. Patient Record Maintenance Maintain and update patient records accurately in both physical and digital formats. Ensure confidentiality and compliance with data protection and medical record regulations. Coordinate with medical and nursing staff for timely record entry and updates. Archive old patient records systematically and maintain easy retrievability. 4. Administrative & Operational Support Assist in procurement and inventory management of administrative and medical supplies. Support HR and finance teams with documentation, attendance, and payroll inputs. Liaise with vendors, maintenance staff, and service providers as required. Ensure smooth coordination between departments for clinic operations. 5. Reporting & Compliance Prepare administrative and financial reports as required by management. Ensure compliance with clinic policies, healthcare standards, and statutory requirements. Support in audits (financial, operational, and medical records). Qualifications & Requirements: Bachelor’s degree in Business Administration, Healthcare Management, or related field. Minimum 2–4 years of administrative experience (healthcare/clinic/hospital setting preferred). Proficiency in MS Office (Word, Excel, PowerPoint) and clinic management software (e.g., Practo etc.). Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Knowledge of billing, medical record management, and appointment scheduling best practices. Key Competencies: Attention to detail and accuracy Customer service orientation Confidentiality and integrity Problem-solving skills Time management and teamwork Job Type: Full-time Pay: ₹20,000.00 - ₹28,000.00 per month Work Location: In person