Technical Support Analyst - Discovery BMC Software

3.0 - 5.0 years

5 - 7 Lacs

Pune

Work from Office

The Technical Support Analyst is responsible for working with customers to diagnose, troubleshoot, debug and resolve product issues of moderate scope. This individual takes ownership of and exercises judgment within defined procedures and practices to determine appropriate actions to resolve customer issues. BMC is looking for an innovative customer champion to join our unique and enthusiastic Technical Support Team helping businesses across the globe to run and reinvent. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Kn...

Posted 3 months ago

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