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2 - 5 years
6 - 12 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Role & responsibilities Resolving incident & problem on network technology mainly Routing / Switching / Wireless, SDWAN, SD LAN, DC Network. Ensuring the resolution within the SLA Resolving P1 & MIM on fast track Work with networking OEM for resolution and permanent Fix Work on capacity management and Change management as per best practice Knowledge of basic troubleshooting skills in network Working closely with inter domain team to resolve tickets and meet the SLA. Manage escalations, be a trusted advisor for the customer and work closely with customers in resolving customer query and action Running the service operations in close cooperation with other IT process owners and service owners. Prepare reports as per business requirements Ensure the tickets are close with in SLA and bring efficiency in addressing Preferred Certification: CCNA, CCNP, CCIE Technical Requirements: Understanding of network protocols: SDWAN, SDLAN, TCP/IP, MPLS, BGP, OSPF, WLC, WAP, VLANs, Spanning Tree Protocol Experience working on Data center architecture (ACI, Spine & leaf, flat v/s hierarchical) SDWAN Viptela, Silver peak, Versa, Aryaka Monitoring and Ticketing tools - SolarWinds, Cisco Prime, Cisco DNAC, BMC, Jira, Service Now Understanding of network Load balancers F5, NetScaler, VMware AVI etc. Working knowledge on DNS/DHCP/IPAM, Cloud Proxy. Monitor network performance metrics like bandwidth utilization, latency, and packet loss to identify potential issues and proactively address them
Posted 2 months ago
3 - 5 years
4 - 8 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Automation. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
2 - 6 years
3 - 6 Lacs
Mumbai
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Data Admin. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
3 - 5 years
4 - 8 Lacs
Mundra
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Data Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
1 - 3 years
4 - 7 Lacs
Mundra
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Data Admin. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
2 - 6 years
3 - 6 Lacs
Thane
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Data Admin. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
3 - 5 years
4 - 8 Lacs
Mumbai
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Data Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
2 - 6 years
4 - 8 Lacs
Bengaluru
Work from Office
About The Role ? ? ? ?
Posted 2 months ago
8 - 13 years
35 - 40 Lacs
Pune
Work from Office
Role & responsibilities About Operating in the software development industry, we excel in partnering with startups and established organizations to provide high-quality engineering solutions. Our focus is on accelerating innovation and transparency while delivering robust engineering outcomes. Key Responsibilities Design and maintain embedded software for L2 switching on Broadcom platforms. Configure switches to support features like VLANs, VxLANs, and NAT. Implement packet inspection and filtering rules for enhanced security. Work with Broadcom SDKs and APIs for platform-specific optimizations. Collaborate with hardware engineers, network architects, and QA teams. Optimize switch performance and troubleshoot complex issues. Preferred candidate profile Ideal Profile Expertise in C++ programming. Extensive experience with Broadcom switch platforms. Strong understanding of L2 protocols and network security principles. Proven experience in troubleshooting and optimizing embedded switches. Good documentation and collaboration skills. Nice to Have Experience with automotive OEMs or Tier 1 suppliers. Exposure to system integration and real-time constraints. Familiarity with ASIC-level programming.
Posted 2 months ago
4 - 8 years
6 - 10 Lacs
Mumbai
Work from Office
Hands On and troubleshooting knowledge of Switches: Cisco catalyst 2960X, Nexus 3000 Series (N3K), Nexus C3048tTP, Cisco Nexus 7000 L3 10g, brocade 10g Firewall: Cisco FTP firepower or Sonicwall NSA 4650 or Paloalto or CISCO ASA ,Process Change/Service Requests for MACD (Moves, Adds, Changes, Deletes), enabling/disabling LAN ports, and assigning Virtual LANs (VLANs). Manage virtual networks, subnets, Domain Name Systems (DNS), IP addresses, and network security groups in cloud environments. Manage DHCP, NTP, and DNS services, including record-keeping and related tasks. Ensure WAN links' availability and capacity utilization through proactive monitoring. Incident Management & Troubleshooting: Respond to, troubleshoot, and resolve network incidents for all devices. Coordinate with third-party vendors for outages affecting corporate headquarters and field locations. Serve as an escalation point for OEMs, CUSTOMER teams, vendors, or third parties and coordinate with WAN and hardware providers. Ensure secure network connectivity by following best practices in network security. Security and Compliance: ** - Implement and enforce security measures to protect the network against potential threats. - Ensure compliance with industry regulations and internal security policies. - Proficiency in routing protocols such as BGP, EIGRP, etc. - Strong understanding of network protocols, firewalls, and routing/switching technologies. - Proven experience with infrastructure monitoring tools (e.g. SolarWinds) and ticketing systems. - Expertise in backup solutions, disaster recovery planning, and high-availability systems. - Ability to troubleshoot complex technical issues and drive root cause analysis.
Posted 2 months ago
1 - 3 years
4 - 7 Lacs
Chennai
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Data Admin. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
3 - 5 years
4 - 8 Lacs
Gurugram
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Network Data Admin. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
5 - 8 years
6 - 10 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: Network Data Admin. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
2 - 6 years
4 - 8 Lacs
Bengaluru
Work from Office
Job TitleSenior Engineer (GPON Testing) LocationBangalore Work EmploymentFull time DepartmentWireline DomainProduct Verification Reporting toGroup Manager About Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organizations long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industrys brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and were constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are: Our team submits contribution towards, Platform and software validation for the entire product portfolio Product and Technology demos at customer premises across the world Develop and deliver customer documentation and training solutions Compliance with technical certifications like TL9000, TSEC etc Level3 Technical Assistance for the customer escalations Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fibre broadband and wireless networks. What you work: Requires continuous research to ensure software features meet identified standards, product marketing/functional requirements and customer solutions. Work closely with PLM, engineers from embedded software, network management software and hardware teams to develop manual and automation test strategy. Build in-depth knowledge of Tejas Networking and NMS products. Drive the authoring, execution and automation of feature and solution test plans to validate product capabilities. Contribute to a culture of constant innovation and continual improvement. Work with Gurgaon and Bangalore R&D teams as per the project requirements. Support System Engineering team for customer demos, Support field teams on critical customer issues. Active participation in Customer Documentation review. Mandatory skills: Interest in progressing a career in GPON, Ethernet and IP domains. Ability to build and guide high performance verification teams to achieve stated objectives. Deep understanding of one or more of o G.984, TR69, TR255, TR247, G/XG/XGS/NG-PON, OLT and ONT (SFU, RGU, VoIP, WiFi, VBES, HSI) systems testing VLAN (dot1q, dot1ad), xSTP (802.1d, 802.1s, 802.1w), LAG (static, LACP), ACL, IGMP proxy/snooping, Ethernet OAM (802.1ag), SyncE, G.8031 (LAPS), G.8032 (ERPS), MPLS-TP and associated technologies (BFD, PWSM, RFC6426, VCCV Ping/Traceroute), Performance monitoring (Y.1731), Circuit emulation (MEF3, MEF8), QoS (Flat, Hierarchical), etc. Desired skills: Familiarity with networking concepts such as BGP (Border Gateway Protocol), OSPF, IS-IS, VLAN and QoS. Excellent Verbal/Written communication skills, Polite, Team player, Individual contributor, Self-learner. Familiar with coding/ scripting and automation. Preferred Qualifications: Experience: 3-6 years experience from Telecommunication or Networking background. Education Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree. Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.
Posted 2 months ago
3 - 6 years
1 - 5 Lacs
Bengaluru
Work from Office
About The Role This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. About The Role - Grade Specific Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)
Posted 2 months ago
3 - 6 years
1 - 5 Lacs
Bengaluru
Work from Office
About The Role This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. Primary Skill Good Experience in layer2,layer3 Protocol Testing Strong in Python Automation Minimum 7+ Years of experience
Posted 2 months ago
3 - 6 years
1 - 5 Lacs
Chennai
Work from Office
About The Role This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. About The Role - Grade Specific Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)
Posted 2 months ago
3 - 6 years
3 - 6 Lacs
Bengaluru
Work from Office
About The Role Deep technical knowledge / understandings of L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP) Strong Nexus 2K/5K/7K/9K platform knowledge and hands-on experience Knowledge of overlay technologies BGP EVPN, OTV, LISP knowledge and understandings of Cisco SDN based technologies such as Cisco ACI, Nexus, Cisco Programmable Network Portfolio (Standalone VXLAN-Fabric) and DCNM. Desired Skills (Good to have as value add to this role) Familiar with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes) Education &/ Additional Certifications Degree/ Masters CCNP, CCIE (R&S / DC) VCP, AWS, CKA (Good to have)
Posted 2 months ago
6 - 9 years
2 - 6 Lacs
Bengaluru
Work from Office
About The Role - We're seeking team members that are trained in Data Center Routing and Switching products as well as technologies. You will provide support for Nexus 9K, Nexus 7K, 3K, 5K/2K suite of switches (both hardware and software ). Key Skills :- A technical expert providing technical assistance to Cisco customers located world-wide, while maintaining the highest levels of customer happiness. Assist customers in troubleshooting hardware/software related issues on various Cisco Nexus switching platforms. Applies analytical skills and technical knowledge to resolve product and network problems of moderate to high complexity. Analyse, configure and troubleshoot Core, Distribution, Access layer switches and networks. Effectively utilizes the moderate to complex lab setups to recreate and resolve customer found issues. Highly adaptable and sensitive to customer reported issues according to its severity.
Posted 2 months ago
5 - 9 years
15 - 20 Lacs
Bengaluru
Work from Office
About Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organizations long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why Join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industrys brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and were constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are: In the rapidly evolving landscape of telecommunications, the development and optimization of Mobile Packet Core (MPC) solutions are critical for ensuring seamless, high-performance connectivity. Our team specializes in the design and implementation of cutting-edge Mobile Packet Core systems that support both 4G and 5G networks. Our solutions are cloud-native, highly available, and tailored to meet the demands of telco-scale operations, ensuring that our clients can deliver unparalleled service quality and innovation. Our team is dedicated to pushing the boundaries of mobile network technology by developing Mobile Packet Core solutions that are not only advanced and reliable but also adaptable to the future of telecommunications. With a focus on cloud-native design, high availability, and scalability, we empower operators to deliver exceptional connectivity and services to their customers, now and into the future. Our mission is to revolutionize mobile network infrastructure by providing robust, scalable, and flexible Mobile Packet Core solutions that drive the future of telecommunications. We are committed to delivering cloud-native architectures that offer unmatched reliability, performance, and agility to support both current and next-generation mobile networks. What you work: As a Principal Engineer, you will be responsible for define and drive the technical vision across projects, influencing architecture and engineering practices to align with organizational goals. Youll provide expert guidance, mentor senior engineers, and lead the development of scalable, high-impact solutions. Design and Development: Our team architects and develops comprehensive Mobile Packet Core solutions that support both 4G LTE and 5G NR (New Radio) technologies. This includes the development of key components such as the Serving Gateway (SGW), PDN Gateway (PGW), and the User Plane Function (UPF) for 4G, as well as the Access and Mobility Management Function (AMF), Session Management Function (SMF), and User Plane Function (UPF) for 5G. Cloud-Native Architecture: We design our solutions with a cloud-native approach, leveraging containerization, microservices, and orchestration technologies to ensure seamless scalability and manageability in dynamic cloud environments. High Availability and Reliability: Redundancy and Fault Tolerance: Our MPC solutions are built with high availability in mind, incorporating redundant components and failover mechanisms to ensure continuous operation and minimal service disruption. Performance Optimization: We focus on optimizing performance to handle telco-scale traffic loads, ensuring low latency and high throughput to meet the demanding requirements of modern mobile networks. Scalability: Elastic Scaling: Our solutions are designed to scale elastically, accommodating varying traffic loads and network demands efficiently. This ensures that operators can adapt to changing conditions without compromising service quality. Load Balancing: We implement advanced load balancing techniques to distribute traffic evenly across network resources, enhancing both performance and reliability. Innovation and Integration: New Technologies: We stay at the forefront of technological advancements, integrating emerging technologies such as Network Function Virtualization (NFV) and Software-Defined Networking (SDN) to enhance our solutions. Interoperability: Our team ensures that our Mobile Packet Core solutions are interoperable with existing network elements and can be seamlessly integrated into diverse network environments. Customer-Centric Approach: Tailored Solutions: We work closely with our clients to understand their unique requirements and tailor our solutions to meet their specific needs. Support and Training: We provide comprehensive support and training to help our clients effectively deploy, manage, and optimize our Mobile Packet Core solutions. Mandatory skills: Should be an expert in one or more of following areas Cloud native technologies Kubernetes, load balancing 5G Network functions AMF, SMF, PCF, CHF, NEF etc EPC functions MME, PGW, SGW, CUPS 4G/5G handovers N26 Desired skills: Should have worked on User plane technologies DPDK/VPP based forwarding Intel DDP and Smart NICs QoS, Charging and DPI etc Preferred Qualifications: Experience: 15 to 18 yrs from Telecommunication or Networking background. Education: Tech/BE (CSE/ECE) or any other equivalent degree Have architected EPC/5G Core and hands-on Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.
Posted 2 months ago
8 - 10 years
10 - 14 Lacs
Bengaluru
Work from Office
Required Skills Technology | Cisco R and S Network Design SME - Level 4 Support Technology | Juniper R and S Expert - Level 3 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Expert Level Certification - CCIE Enterprise Infrastructure / CCIE Service Provider / CCIE Data Center / CCIE Data Center / ACSX / JNCIP-ENT / VM Certified Advanced Professional / ACSX Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift andengineer (Shift Handover Report). - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined). - Ensure tickets are closed post user/customer communication. - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process. 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts
Posted 2 months ago
2 - 4 years
1 - 5 Lacs
Mumbai, Thane
Work from Office
Role & responsibilities Re-configure, rebuild network devices during crash recovery or configuration changes. Monitor existing IOS and patches installed and manage minor IOS upgrades Configure and manage access list Based on Customers IT security policy provided during transition, the following would be implemented during transition: Configure authentication protocols that are available in Cisco IOS (like AAA) Configure user authentication through TACACS/RADIUS servers or locally Implement user access privileges Implement encrypted password management mechanisms on all supported devices Maintain and administer network elements and devices on the NMS Configure VLANs Implement VPN tunnels, if applicable Provide VPN access following the SOP as per FG. Configure VLAN Trunking Protocol or Spanning Tree Protocol or both for a manageable switch if applicable
Posted 2 months ago
5 - 8 years
7 - 11 Lacs
Bengaluru
Work from Office
Job TitleSenior Engineer (IPMPLS-Escalation Management) LocationBengaluru Work EmploymentFull time DepartmentWireline DomainProduct Verification Reporting toSenior Manager About Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are Our team submits contribution towards, Platform and software validation for the entire product portfolio Product and Technology demos at customer premises across the world Develop and deliver customer documentation and training solutions Compliance with technical certifications like TL9000, TSEC etc Level3 Technical Assistance for the customer escalations Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fibre broadband and wireless networks. What you work: As a senior engineer you will interact with Tejas Level-1 Support and field Engg.(Level-2 support ) for providing assistance on reported issue. Debug/analyse and if required try to reproduce field issue in Tejas lab with customer database and interact with Product Verification (PV)/ Research and Development (R&D) team to analyse the issue further. Track the Field Bugs/Enhancements with PLM (Product Line Managers). Provide mentoring and specific knowledge transfer to other members of the TAC team. Raise/follow up the issue with design following sufficient debugging/analysis of the issue as required. Document the troubleshooting steps and provide regular training to field teams Provides guidance and promotes teamwork. Prioritizes own work in line with the team objectives. Ensure that response and resolution time lines are met for field issues, as per committed SLA to customer. Involving in field scenario test cases with PV team Mandatory skills: Hands-on experience with MPLS/MPLS-TP network design, implementation, and troubleshooting. Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues. In-depth knowledge of MPLS/MPLS-TP protocols, including LDP (Label Distribution Protocol), RSVP-TE (Resource Reservation Protocol – Traffic Engineering), and LSP (Label-Switched Path) management. And PHP, LSP Merge, ECMP. Experience in handling and troubleshooting issues found in IP and Packet transport networks(PTN). Strong communication and customer handling skills. Working knowledge of Layer2/2.5/Layer3 standards protocols & technologies (.1q, QinQ, xSTP, ERPS, SATOP/CEM, MPLS-TP, OSPF, BGP, VRRP, RSVP, IP-MPLS, DHCP, QoS, IGMP, VRF, ACL etc.) are added advantage. Ability to debug/analyse/categorize and troubleshoot telco issues efficiently and effectively. Must have Linux Knowledge. Desired skills: Familiarity with networking concepts such as BGP (Border Gateway Protocol), OSPF, IS-IS, VLAN and QoS. Excellent Verbal/Written communication skills, Polite, Team player, Individual contributor, Self-learner. Passion for achieving excellence in process, product quality and reliability. Relevant certifications such as CCNP (Cisco Certified Network Professional) or JNCIP (Juniper Networks Certified Internet Professional) are a plus. Preferred Qualifications Experience: 3 to 6 years’ experience from Telecommunication or Networking background. Education Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree Candidate should be good at coding skills in Python Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.
Posted 2 months ago
5 - 8 years
9 - 13 Lacs
Bengaluru
Work from Office
Job TitleLead Engineer (IPMPLS-Escalation Management) LocationBengaluru Work EmploymentFull time DepartmentWireline DomainProduct Verification Reporting toSenior Manager About Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are Our team submits contribution towards, Platform and software validation for the entire product portfolio Product and Technology demos at customer premises across the world Develop and deliver customer documentation and training solutions Compliance with technical certifications like TL9000, TSEC etc Level3 Technical Assistance for the customer escalations Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fibre broadband and wireless networks. What you work: As a lead engineer you will interact with Tejas Level-1 Support and field Engg.(Level-2 support ) for providing assistance on reported issue. Debug/analyse and if required try to reproduce field issue in Tejas lab with customer database and interact with Product Verification (PV)/ Research and Development (R&D) team to analyse the issue further. Track the Field Bugs/Enhancements with PLM (Product Line Managers). Provide mentoring and specific knowledge transfer to other members of the TAC team. Raise/follow up the issue with design following sufficient debugging/analysis of the issue as required. Document the troubleshooting steps and provide regular training to field teams Provides guidance and promotes teamwork. Prioritizes own work in line with the team objectives. Ensure that response and resolution time lines are met for field issues, as per committed SLA to customer. Involving in field scenario test cases with PV team Mandatory skills: Hands-on experience with MPLS/MPLS-TP network design, implementation, and troubleshooting. Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues. In-depth knowledge of MPLS/MPLS-TP protocols, including LDP (Label Distribution Protocol), RSVP-TE (Resource Reservation Protocol – Traffic Engineering), and LSP (Label-Switched Path) management. And PHP, LSP Merge, ECMP. Experience in handling and troubleshooting issues found in IP and Packet transport networks(PTN). Strong communication and customer handling skills. Working knowledge of Layer2/2.5/Layer3 standards protocols & technologies (.1q, QinQ, xSTP, ERPS, SATOP/CEM, MPLS-TP, OSPF, BGP, VRRP, RSVP, IP-MPLS, DHCP, QoS, IGMP, VRF, ACL etc.) are added advantage. Ability to debug/analyse/categorize and troubleshoot telco issues efficiently and effectively. Must have Linux Knowledge. Desired skills: Familiarity with networking concepts such as BGP (Border Gateway Protocol), OSPF, IS-IS, VLAN and QoS. Excellent Verbal/Written communication skills, Polite, Team player, Individual contributor, Self-learner. Passion for achieving excellence in process, product quality and reliability. Relevant certifications such as CCNP (Cisco Certified Network Professional) or JNCIP (Juniper Networks Certified Internet Professional) are a plus. Preferred Qualifications Experience: 6+ years’ experience from Telecommunication or Networking background. Education Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree Candidate should be good at coding skills in Python Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.
Posted 2 months ago
3 - 7 years
9 - 13 Lacs
Bengaluru
Work from Office
Job TitleLead Engineer (GPON) LocationBengaluru Work EmploymentFull time DepartmentPLM DomainSystem Engineering Reporting toManager/Senior Manager About Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why Join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are: At Tejas Networks, System Engineering team, integral to the PLM organization, plays a crucial role in crafting every successful customer experience. Comprising skilled and committed professionals from various wireline technology domains, the team ensures that customers enjoy a seamless and gratifying journey from pre-sales through to network deployment and beyond. System Engineering division is a close-knit group of network enthusiasts dedicated to designing and implementing robust, maintenance-free networks that stand the test of time. What you work: As a Lead Engineer you will be responsible for driving technical projects, managing resources effectively, balancing team workloads. You will design solutions, oversee testing, and mentor junior engineers to ensure productivity and skill development. Also, you will manage resources, troubleshoot, debug issues, writing and reviewing test cases to ensure code quality, and collaborate with cross-functional teams to deliver high-quality products on time. Handle product demos, customer lab, customer POCs, field POCs, NBI integration activities Prepare customer solution document for deployments Prepare solution document for POCs and demos. Be the Subject Matter Expert on Product capabilities/network solutions. Understands the telecom standards and best practices of the telecom domain. Interact with diverse teams like R&D, Product Management and Sales team to understand the customer requirements Lead a team of 2-3 engineers and drive the activities Mandatory skills: Should be willing to travel domestic and abroad Should be well versed in GPON, OLT, ONT, EMS/NMS and L2/L3 switching Should be familiar with ITU G.984, G.988, TR101, TR156, TR069 standards Should have hands on experience in product testing Should have customer interaction experience Desired skills: Knowledge on TMF REST, OSS, NBI integration is a plus Preferred Qualifications Experience: 7 to 10 yrs from Telecommunication or Networking background. Education: B.Tech/BE (CSE/ECE) or any other equivalent degree Should be well versed in GPON, OLT, ONT, EMS/NMS and L2/L3 switching. Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.
Posted 2 months ago
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