887 Vlan Jobs - Page 12

> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

Position - Salesforce QA (SFDC QA) with Automation (Added advantage) Experience - 6+Years Location - Bangalore A Salesforce QA (SFDC QA) Engineer with automation expertise is highly valuable in ensuring the quality and reliability of Salesforce applications. This role involves testing Salesforce implementations , validating workflows , and automating test cases to improve efficiency. Key Responsibilities: Functional & Regression Testing: Ensure Salesforce applications work as expected across different scenarios. Automation Testing: Utilize tools like Selenium, TestNG, and Apex Test Framework to automate test cases. Integration Testing: Validate third-party integrations with Salesforce. Performance & Security Testing: Ensure the system is optimized and secure. Collaboration with Developers & Admins: Work closely with Salesforce developers and administrators to refine test strategies. Perks & Benefits: Health and Wellness:Healthcare policy covering your family and parents. FoodEnjoy a scrumptious buffet lunch at the office every day (For Bangalore) Professional DevelopmentLearn and propel your career. We provide workshops, funded online courses and other learning opportunities based on individual needs. Rewards and RecognitionsRecognition and rewards programs in place to celebrate your achievements and contributions. Why join Relanto Health & Family:Comprehensive benefits for you and your loved ones, ensuring well-being. Growth Mindset:Continuous learning opportunities to stay ahead in your field. Dynamic & Inclusive:Vibrant culture fostering collaboration, creativity, and belonging. Career Ladder:Internal promotions and clear path for advancement. Recognition & Rewards:Celebrate your achievements and contributions. Work-Life Harmony:Flexible arrangements to balance your commitments.

R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Position Title Associate Director-IT Infra and Operations Function IT Infra and Operations Location Chennai preferred. Open for NCR/Hyderabad Shift Timings 03:00 PM to 12:00 AM IST The Associate Director Network Operations will lead the design, implementation, and management of a robust network infrastructure to support the organization's operations. This role involves strategic planning, operational oversight, and leadership to ensure the performance, scalability, and security of network systems. The individual will also manage a high-performing team, vendor relationships, and contribute to the alignment of network services with organizational goals. Key Responsibilities: Network Operations Management: Oversee the day-to-day operations of the enterprise network infrastructure, including LAN/WAN, wireless, voice, and security systems. Ensure maximum network uptime, performance, and reliability through proactive monitoring and issue resolution. Develop and implement operational best practices and policies to enhance efficiency and security. Leadership and Team Management: Lead and mentor a team of network engineers and administrators to achieve operational excellence. Foster a collaborative and high-performance culture within the network operations team. Manage workload prioritization, performance evaluations, and professional development of team members. Strategic Planning and Execution: Collaborate with senior leadership to develop and execute the network infrastructure roadmap in alignment with business objectives. Identify emerging technologies to enhance network capabilities and recommend upgrades or improvements. Plan and execute large-scale network projects, such as data center migrations, WAN transformations, and SD-WAN implementations. Vendor and Stakeholder Collaboration: Manage relationships with vendors and service providers, ensuring SLAs are met and costs are optimized. Work with cross-functional teams to align network solutions with business and IT goals. Act as an escalation point for critical network issues and collaborate with stakeholders to resolve them. Security and Compliance: Implement and maintain network security protocols, including firewalls, VPNs, and intrusion detection/prevention systems. Ensure compliance with industry standards, regulations, and organizational policies. Conduct regular network audits and risk assessments. Budgeting and Reporting: Prepare and manage the network operations budget, ensuring cost-effective solutions and resource allocation. Provide regular reports and updates to senior leadership on network performance, incidents, and initiatives. Qualifications and Skills: Educational Background: Bachelors degree in Computer Science, Information Technology, or a related field (Masters preferred). Professional Experience: 10+ years of experience in network operations, with at least 3 years in a leadership role. Strong expertise in enterprise-level networking technologies (Cisco, Juniper, Palo Alto, etc.) r1rcm.com Facebook

Educational Bachelor of Engineering Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional : Primary skills:Domain-Network-Network Security Applications,Domain-Network-Network Security Protocols & Standards,Technology-Network-Load Balancer-F5 Preferred Skills: Domain-Network-Data networking WAN technologies Domain-Network-Network Security Applications Domain-Network-Network Security Firewall & Policies Technology-Network-CISCO technologies Technology-Network-LAN/WAN-Switches/Routers-Juniper-Network-LAN/WAN Technology-Network-Load Balancer-F5-Load balancer Technology-Network-Juniper

About the Role We are seeking an experienced Security/Senior Security Consultant with strong expertise in Cisco technologies, network design, and implementation. The role involves configuring and troubleshooting routing protocols (BGP, OSPF, IS-IS, VRF, VXLAN), switching (L2/L3, VLANs, SVIs), wireless systems, and managing Cisco ISE for access control. Experience with Cisco SD-Access and DNAC is a plus. The candidate will conduct security assessments, implement security policies, and ensure compliance with industry standards. A B.E./B.Tech or related degree, along with certifications like CCNP, CISSP, or PCNSE, is preferred Key Responsibilities Understand Network design and Implementation & Troubleshooting - Strong understanding & Troubleshooting skills of Routing - BGP, IS-IS, OSPF, VRF, VXLAN, Static routing & Switching – LAN, SVIs, VLANs, L2/L3 Switch, Wireless WLC/APs. Strong understanding of TCP/IP models Design, implement, and manage Cisco ISE for network access control and identity-based security policies. Cisco SD-Access & Catalyst Center (DNAC)– Support DNAC automation, SD-Access fabric deployment, and troubleshooting, including greenfield/brownfield deployments, fabric builds, and endpoint onboarding. Conduct security assessments and provide recommendations to improve network security posture. Collaborate with IT teams to design security architectures that align with business needs and regulatory requirements. Document security policies, procedures, and configurations for compliance and operational efficiency. Basic Qualifications Education: B.E./B.Tech or master’s degree in computer science, or a related field. Proven experience in network security consulting, design, and implementation. Deep knowledge & hands-on expertise on Cisco Routing & Switching (CCNP preferred). Strong understanding & hands-on expertise on Cisco Catalyst Switches & Routers, Wireless Controllers (WLCs), Access Points (APs). Hands-on expertise with Cisco ISE (preferred), Cisco SD-Access & Catalyst Center (DNAC) (optional). Understanding of zero-trust architecture, micro-segmentation, and endpoint security. Excellent troubleshooting, analytical, and problem-solving skills. Strong communication and client-facing skills. Certifications such as CCNP Enterprise and or Security, CISSP, PCNSE, or equivalent are preferred. FTD, Palo Alto Firewall, Tetration, and StealthWatch, familiarity with industry standards and frameworks such as ISO 27001, NIST, CIS Controls, and GDPR, will be added advantage. (Not Mandatory) Preferred Qualifications Excellent communication and leadership skills. Strong analytical and problem-solving abilities. Ability to manage and mentor teams effectively.

About the Role : We are seeking a highly experienced and technically profound Principal/Staff Network Test Engineer to join our core engineering team. In this senior leadership role, you will drive the quality assurance of our next-generation networking products, with a particular focus on high-performance, low-latency environments including Cisco NxOS and Exablaze 3550 platforms. You will leverage your extensive expertise in network protocols, advanced test automation, and architectural insights to define and implement robust testing strategies, mentor junior engineers, and significantly contribute to the overall product quality and release readiness. Key Responsibilities : Strategic Test Leadership & Architecture : - Define and drive the overall test strategy, architecture, and roadmap for complex networking products, with a deep understanding of high-performance environments like Exablaze 3550 and enterprise-grade platforms like Cisco NxOS. - Lead the design and implementation of highly scalable, reliable, and efficient test automation frameworks and infrastructure. - Architect comprehensive test plans and methodologies that encompass functional, performance, scalability, reliability, and security testing for L2/L3, multicast, and other advanced network services. - Collaborate closely with product management, development, and architecture teams to influence design for testability and ensure alignment with business objectives. Deep Technical Expertise & Execution : - Serve as a subject matter expert in network protocols, including an in-depth understanding and hands-on testing experience with L2 (VLAN, LACP, vPC, Spanning Tree Protocol (STP), VXLAN, EVPN) and L3 (Unicast routing - OSPF, BGP, Layer-3 virtualization) protocols. - Possess extensive experience in testing Multicast Routing in complex network topologies. - Design and execute advanced test scenarios for high-speed GigaEthernet (10/25/40/100 Gbps) interfaces, ensuring performance and stability. - Proficiently test and validate Access Control Lists (ACL) and Quality of Service (QoS) configurations and their impact on network traffic. - Leverage XML for complex configuration parsing, test data generation, and reporting. Advanced Test Automation & Development : - Drive the design, development, and continuous enhancement of sophisticated test automation frameworks using Python. - Architect and implement automated test suites using Pytest, Robot Framework, and other relevant tools, ensuring high coverage and reusability. - Develop complex scripts for automated environment provisioning, test data management, and comprehensive results analysis. - Champion best practices in code quality, testability, and maintainability within the test automation team. Platform Specific Expertise : - Mandatory hands-on testing experience with Cisco NxOS based devices. - Significant hands-on testing experience with Exablaze 3550 series switches. - Deep understanding of their architecture, features, and specific testing considerations. Containerization & Linux Proficiency : - Extensive experience with Container technologies, particularly Docker, for setting up test environments, isolating dependencies, and ensuring consistent test execution. - Expert-level proficiency in Linux OS for complex system configuration, network troubleshooting, and scripting. Mentorship & Collaboration : - Mentor and guide junior and mid-level engineers, fostering a culture of technical excellence and continuous learning. - Lead technical discussions, present test strategies, and articulate complex issues to both technical and non-technical audiences. - Collaborate effectively across multiple teams and stakeholders to achieve common goals. Required Skills & Qualifications : Experience : 12-14 years of progressive experience in network testing, with a strong focus on L2/L3 protocols and advanced test automation. Platform Specific Expertise (Mandatory) : - Demonstrable expertise and hands-on testing experience with Cisco NxOS based networking devices. - Proven experience in testing and validating Exablaze 3550 series switches. Networking Expertise (Deep & Broad) : - In-depth understanding and extensive hands-on experience in testing Network L2, L3 protocols, and features (e.g., VLAN, LACP, vPC, STP, OSPF, BGP, Multicast Routing). - Strong expertise in Layer-3 virtualization, VXLAN, and EVPN (Ethernet VPN). - Expertise in testing high-speed GigaEthernet (10/25/40/100 Gbps) interfaces and related performance metrics. - Proficient in testing Access Control Lists (ACL) and Quality of Service (QoS). Programming & Automation (Expert-level) : - Exceptional Python coding skills with extensive experience in designing, building, and enhancing complex test automation frameworks. - Mastery of Pytest, Robot Framework, and other industry-standard test automation tools. Operating Systems & Virtualization : - Expert-level proficiency in Linux OS. - Strong experience with Container technologies (Docker). Technical Acumen : - Experience with XML for configuration, data parsing, or test reporting. Desirable Skills (Good to Have) : - Prior experience in testing FPGA-based switches. - Experience in Smart NIC testing. - Experience in Merchant ASIC testing. - Knowledge of network security testing methodologies. - Contributions to open-source network testing tools or frameworks. Education : Bachelor's or Master's degree in Computer Science, Electrical Engineering, Telecommunications, or a related technical field.

Lead / Senior Lead Engineer / Architect - L2/L3 Protocol Development (Cisco IOS) Location : Bangalore, India Experience : 6 - 18 Years Designation : Lead Engineer / Senior Lead Engineer / Architect Position Overview We are seeking an accomplished and highly motivated Technical Lead with deep expertise in L2/L3 network protocol development to join our core engineering team. In this role, you will be responsible for designing, developing, and maintaining critical protocol software on industry-leading Cisco platforms like IOS, IOS-XE, and NX-OS. This is a hands-on technical leadership position where you will tackle everything from full-scale protocol development to resolving complex, time-sensitive bugs. You will leverage your strong C programming skills and deep understanding of network architecture to build robust, scalable, and high-performance networking solutions. Key Responsibilities - Design & Development : Lead the design, implementation, and maintenance of L2/L3 protocol features on Cisco's networking operating systems. - Protocol Ownership : Take ownership of the complete development lifecycle for key protocols, including feature enhancements and full or partial protocol stack development from scratch. - Debugging & Bug Fixes : Act as an escalation point for complex technical issues. Perform deep-dive analysis and debugging of critical bugs in a multi-threaded environment. - Architecture Contribution : Contribute to the software architecture for L2/L3 components, ensuring designs are scalable, resilient, and maintainable. - Code Excellence : Write high-quality, high-performance C code in a Linux-based environment, utilizing best practices for Multi-Threading and Socket Programming. - Technical Leadership : Mentor junior engineers, lead technical discussions, and conduct code reviews to ensure adherence to coding standards and best practices. Required Skills & Qualifications (Must-Haves) - Experience : 6 to 18 years of strong, hands-on experience in L2/L3 protocol development. - Cisco OS Expertise : Mandatory hands-on experience developing and debugging on Cisco OS like IOS, IOS-XE, or NX-OS. - Programming Skills : Expert-level programming skills in C within a Linux environment. Core CS Fundamentals : - Very strong understanding of Data Structures and algorithms. - Proven working experience in Multi-Threading and Socket Programming. L2 Protocol Expertise : In-depth knowledge and development experience in protocols such as : - VLAN, STP, RSTP, MSTP - VXLAN - LLDP, LAG (LACP) L3 Protocol Expertise : In-depth knowledge and development experience in protocols such as : - Routing : BGP, OSPF, RIP, EIGRP - Multicast : IGMP, PIM - Tunneling & VPN : MPLS, GRE, IPSec Desired Skills & Qualifications (Added Plus) - Experience working with the SONIC (Software for Open Networking in the Cloud) Network Operating System. - Knowledge of programmable packet pipelines and forwarding ASICs (e.g., Broadcom, Barefoot). - Familiarity with scripting languages like Python for automation and testing. Notice Period : This is a high-priority requirement. Candidates who are immediate joiners or are currently serving a notice period of 30 days or less are strongly preferred.

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: At least 3-6 years of relevant hands-on technical experience in WLAN/Linux driver development with a record of strong managerial and individual technical achievement Strong programming skills in C Must have hands on experience working in the Linux kernel & Linux kernel device drivers Must have hands on experience working in networking components in the Linux Kernel Must have hands on experience in Networking driver development; Ethernet and Wireless LAN driver development is preferred Must have hands on experience in solving complex system issues with good problem solving skills Should be able to work in aggressive, high pressure environment Should be able to interact with team members and other teams across geos to clearly identify the requirements and plan within resource constraints WLAN driver experience is an added advantage Able to travel aboard Excellent communication skills Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. 2+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Experience- 3-6 years of relevant hands-on technical experience

About Company:- LIRA is a specialized recruitment and staffing agency that provides recruitment Solutions for businesses. Through our alliances and relations with partner companies, we can help you take "The Big Step" and provide the experience needed to enter the workforce. We provide employers and businesses with the opportunity to connect with the brightest talents and the new generation workforce. Role Level 2/ 3 Network (Australian & New Zealand Exp) Descriptions:- The Role We are looking for a Network Engineer, experienced in Service Desk and Projects, to join our networking team. The role involves a combination of 2nd and 3rd level support, maintenance and project work. Duties for this role include: Technical implementation & maintenance of new & existing customers systems. Provide 3rd level escalation for Sparx Solutions Service Desk. Perform the role of client technical SME during any priority incident within your technical domain. Manage to resolution all assigned incidents, requests, events and changes. Managing the day-to-day ICT environment. Requirements The ideal candidate is an experienced, broadly skilled Network Engineer, coming from a system integrator/managed services provider background, with sound commercial and technical skills. Key skills and experience include: Layer 2 switching technologies including - Spanning Tree, VLANs, Discovery protocols (CDP, LLDP) Layer 3 routing technologies including - Routing protocols, ACL's, NAT & PAT, Policy-based routing, L3 QoS and Netflow ¢ Firewall configuration to best practice requirements - Security & NAT rule configuration, VPN's DPI, Intrusion detection & prevention, ¢ Wireless technologies & concepts - Common protocols, Site survey & deployment best practices ¢ Solid and demonstrable knowledge of networking & security fundamentals - OSI Model, common protocols and ports, Layer 1 technologies & hardware ¢ Strong SD-WAN exposure (Cato and Velocloud highly desirable) ¢ Troubleshooting and resolving complex technical issues to critical timelines. ¢ Cisco umbrella capabilities are essential ¢ CCNP qualifications or equivalent experience is required ¢ Practical understanding of ITIL framework ¢ Palo Alto and Fortinet firewalls experience are highly desirable ¢ Juniper Switches and Router experience are highly desirable ¢ Mist wireless proficiency is greatly valued

The candidate should have worked on IT Infrastructure monitoring tools for network nodes, security devices, servers on physical or virtual setups, application monitoring. The job involves managing projects for infrastructure monitoring, supporting large deployments, customization of the tool for customer specific dashboards, alerts and reports and integration skills with other tools like AD, SMTP, etc. The candidate should possess working knowledge of Network, Security, protocols like SNMP, WMI, SSH, Syslog and other agent-based options. Decent communication skills

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Network Data Admin. Experience3-5 Years.

Working experience of implementation, configuration of Catalyst 9800 Wireless Controller Strong Migration Experience - e.g. Aruba toCisco , AirOS to Catalyst RF design experience - Predictive Surveys, Pre- Deployment/Post-Deployment surveys Strong Basics of WiFi 6/6E DNAC, SDA, Meraki skillset is an added advantage. Location :- BNG Experinec :- 5- 8 years Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience3-5 Years.

Location:-Bengaluru Exp:- 6+ Rate:- Market std. : SVS SDA Required Skills (Must Have and should meet all the below standards for qualifying for this role) Knowledge of Routing and switching Technologies like IGP, OSPF, EGP, BGP, STP, RSTP, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN Hands-on experience in Managing and deploying SDA (Wired & Wireless infrastructure) using Cisco DNAC Knowledge of VxLAN and LISP. Knowledge of software programmability (Python/ansible/Rest APIs), Automation Validate technology design, software releases, and new Cisco technology solutions for projects/accounts to accelerate customer outcomes Build customer simulations in test labs to resolve/validate sophisticated problems& compatibility issues Understanding of product-level architecture. Ability to apply Cisco Networking Design standard methodologies in Validation Scenarios. Write effective test cases and /or scripts based on customer test environment and requirements. Raise defects, liaison with Dev engineers, and drive issues resolution. Review test plans and design changes related to the area of responsibility. Apply field concepts to system tests. Have a working knowledge of customer deployments and can map it to the feature Tackle complex, multi-functional issues that cross many technologies in Core and Edge Networking Create traffic profiles with 3rd party test tools such as Ixia or Spirent. Create and deliver customer collateral, portals, documentation, and knowledge transfer Align with and support company policies and processes and utilize relevant tools to efficiently execute the role and support Professional Services strategies and goals Play the role of an individual contributo Must to haveDeploying SDA (Wired & Wireless infrastructure) using Cisco DNAC, VxLAN and LISP. Good to havePython/ansible/Rest APIs), Automation Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: SD-WAN Admin. Experience5-8 Years.

Role Purpose Executive Assistant Do The ideal candidate will work closely with one or multiple Vice Presidents to assist with managing expense reports, travel arrangements (domestic and international) as well as calendar management. Ideal candidate is one who strives for excellence, has a cooperative spirit, is compassionate and enjoys working in a fast paced environment where getting things done is a high priority. Incumbent will perform a variety of duties and task for Vice Presidents of business unit and may be directed to prepare or handle additional administrative tasks as needed. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

Provide expert technical support on Optical LAN products by working closely with partners, customers, and regional teams to resolve issues quickly and efficiently. You Have: Graduate or Masters in engineering with 4 plus years of hands-on experience to take traces and logs on-site, at customer locations. Experience in testing NMS/EMS products, Cloud based solutions Experience with customer-facing roles or responsibilities Willingness to travel (for partners and/or customer site visits when needed) It would be nice if you also have: Knowledge of software development lifecycle & testing Knowledge of Test Case Design, Test Planning and Test Methodologies Understanding of PON technology, solid knowledge of L2 switching architecture and most (or some) of protocols in the domain of Ethernet, VLAN handling, MAC handling, ARP, DHCP, IGMP, 802.1x, QoS, LLDP-MED, PoE. Work closely with our partners and end customers by providing technical support on their Optical LAN questions and provide solutions for their product issues. Closely cooperate with the regional teams (CARE and Customer Engineering) in order to address customers issues in the most agile and efficient way. Continuously drive for product improvements, by using your in-depth technical knowledge to improve and finetune existing technical customer documentation and collaterals for our partnersMOPs, application notes, technical flyers, product documentation updates, etc. Work closely with R&D, PLM, and other functional teams to align validation activities with product goals. Work closely with local teams (CARE and NPI/CE) to handle customer issues and to understand real-world customer deployments and their future needs.

We are looking for a hands-on validation engineer who can convert real customer use cases into executable test plans (manual & automated), drive continuous product improvement, and work closely with cross-functional global teams. You Have: Graduate or Masters in engineering with 4 plus of experience in programming in automation/scripting languages like Python, Robot, Tcl or Perl. Exposure to Robot framework preferred Experience in testing NMS/EMS products, Cloud based solutions Worked with traffic tools like Spirent, Ixia or Router tester for end-to-end traffic testing It would be nice if you also have: Understanding of PON technology, solid knowledge of L2 switching architecture and most (or some) of protocols in the domain of Ethernet, VLAN handling, MAC handling, ARP, DHCP, IGMP, 802.1x, QoS, LLDP-MED, PoE. Work closely with our partners and end customers and assist in capturing their detailed requirements and their exact use cases. Translate this information into E2E validation test scenarios and test plans (with manual and automated tests). Execute on these E2E test plans, create fault reports and drive for proper fixes. Continuously drive for product improvements, by using your in-depth technical knowledge to improve and finetune existing technical customer documentation and collaterals for our partners. Work closely with R&D, PLM, and other functional teams to align validation activities with product goals. Learn and apply advanced tools and protocols such as PON, L2 switching, QoS, and validation tools like Spirent/Ixia.

Education: BSc / MSc/BE/BTech in IT Responsibilities Maintain and optimize Laptop, Workstations, Servers, Storage and Networks Install, configure, test and maintain operating systems, application software and system management tools Server administration: This includes configuring and maintaining servers, operating systems, and hypervisors. Monitoring network performance and identifying and resolving issues. Backing up and restoring data. Ensuring systems are secure and protected against cyber threats. Providing technical support to users. Ensure data is handled, transferred or processed according to legal and company guidelines. Develop technical documentation and manuals Automate repetitive tasks using scripts Identify process gaps and prepare improvement plan Ensuring ITSM process are followed Must Have Proven working experience as an IT Administrator, System Administrator or relevant experience Advanced knowledge of Windows Desktop Operating Systems Advanced knowledge of Microsoft Outlook SharePoint Thorough understanding of networking concepts like DNS, DHCP, Active Directory VLAN Knowledge of Windows Server Administration Knowledge of HP Secure print solution will be an added advantage Knowledge of HR systems like time and attendance, payroll, leave management hosted in cloud or vendor premises or on prem will be an added advantage. Good to have knowledge of file transfer tools like FileCatalyst Good to have knowledge of license management tools for engineering applications like Catia, MATLAB, ANSYS etc. Good to have knowledge of IT project management Good Communication skills Excellent team player with positive attitude and desire to learn and develop new skills Engineering or equivalent Degree in Computer Science, IT or relevant field.

Summary We are looking for a skilled QA Automation Engineer with expertise in Python-based test automation and a strong understanding of Object-Oriented Programming (OOP) concepts. The ideal candidate will have hands-on experience with test automation frameworks (Pytest, Robot, Behave) and a solid background in Linux environments. Knowledge of traffic generators (Ixia, Spirent) and Layer 2/Layer 3 protocols testing is a plus. This role requires a detail-oriented professional who can design, develop, and execute automated test suites to ensure software quality and reliability. Key Responsibilities Develop, maintain, and execute Python-based automated test scripts for functional, regression, and performance testing. Apply OOP concepts to build modular, reusable, and scalable test frameworks. Work with Pytest, Robot, or Behave to design and enhance test automation frameworks. Execute tests on Linux-based systems and troubleshoot environment-related issues. Collaborate with development teams to identify, report, and track defects. Integrate automated tests into CI/CD pipelines for continuous validation. Conduct Layer 2/Layer 3 protocols testing (e.g., Ethernet, VLAN, IP, TCP/UDP, routing protocols). Utilize traffic generators (Ixia, Spirent) for network performance and stress testing (preferred). Document test cases, results, and automation processes. Required Skills & Qualifications Proven experience in QA automation with a focus on Python-based test development. Strong knowledge of OOP concepts (Classes, Inheritance, Polymorphism, etc.). Hands-on experience with Pytest, Robot Framework, or Behave. Proficiency in working with Linux/Unix environments. Familiarity with networking protocols (Layer 2/Layer 3) and related testing methodologies. Analytical mindset with strong debugging and problem-solving skills. Experience with CI/CD tools (Jenkins, GitLab CI, etc.) is a plus. Nice to Have Exposure to traffic generators (Ixia, Spirent, etc.). Knowledge of REST API testing and Selenium for web automation. Understanding of containerization (Docker, Kubernetes).

Looking 10+ years experience in networking with expertise in Cisco ACI, SD-WAN (Viptela), Routing/Switching, BGP, OSPF, QoS, VLANs, VoIP (Cisco/Avaya), F5 BIG-IP, AWS/Azure/GCP, Wi Fi. Strong in IP management, SIP/H.323, and network troubleshooting.

- Should be able to Design the setup of any New office- Should be able to resolve the all the Severity & non Severity issues- Product / Architecture and design level understanding of Juniper, Fortigate , Cisco, HP devices.- Should understand, design and troubleshoot major switching and routing technologies - Should be able to train the Team on current technologies- Good understanding on routing protocol like BGP, OSPF EIGRP.- Multicasting design, multicast security, advances level multicast troubleshooting.- Knowledge on Network Security.- Understanding on network varies tools. [like error decoder, config verify, output interpreter so on].- Help customer in design network.- Scheduling and performing configuration changes on the network devices as per the business requirement.- Knowledge and use of Network Management Tools and integration experience with other Tools.- Excellent interpersonal skills with customers, senior level personnel, and team members.- Good Communication Skills.- Handle Severity 1 / Severity 2 escalations calls.- Following with TAC engineer for advances level troubleshooting Coordinating with OEM vendors to resolve the issue on time.- Raising the CR or ECR- Implement / assist in network implementations as per the requirement. Qualifications Graduate Job Location

We are seeking a highly experienced Senior Network Engineer with 16-20 years of deep expertise in enterprise and cloud networking, routing and switching, firewalls, and security compliance. The ideal candidate will bring hands-on experience with technologies such as Cisco, Palo Alto, Check Point, ForeScout, F5, Infoblox, and cloud platforms like AWS, Azure, or GCP. A strong focus on patch management, firmware upgrades, vulnerability management, and regulatory compliance is essential. This is a strategic, high-impact role responsible for architecting, implementing, and securing robust network infrastructures across hybrid environments to ensure performance, scalability, and adherence to security standards. Key Responsibilities: Network & Cloud Infrastructure Design & Management Architect and deploy cloud and on-premise network solutions across AWS, Azure, or GCP. Manage routing and switching environments (Cisco or equivalent) with deep knowledge of BGP, OSPF, EIGRP, VLANs, STP, QoS, and multicast protocols. Configure and optimize F5 load balancers (LTM, GTM, iRules) for high availability and efficient traffic management. Administer Infoblox DNS, DHCP, and IPAM for seamless IP address management and name resolution services. Firewall, Security, and Compliance Design and maintain secure perimeter and internal network environments using Cisco ASA, Palo Alto, Check Point, and ForeScout firewalls. Enforce Zero Trust Architecture, micro-segmentation, and secure remote access via VPN solutions. Lead patch management, firmware updates, and hardening of network and security appliances. Conduct regular vulnerability scans, remediation activities, and ensure compliance with security frameworks like ISO 27001, NIST, CIS, and PCI-DSS. Collaborate with security teams on threat detection, incident response, and proactive risk mitigation. Performance Monitoring and Troubleshooting Proactively monitor and tune network performance to meet SLAs and minimize latency and downtime. Resolve complex networking issues across LAN/WAN, cloud, and security appliances. Engage with vendors and cross-functional teams to maintain optimal performance and high availability. Automation and Documentation Leverage tools like Ansible, Python, PowerShell, and Terraform to automate routine tasks and cloud network deployments. Maintain detailed documentation, including network topology diagrams, firewall configurations, compliance reports, and SOPs. Mentor junior engineers and support knowledge-sharing initiatives across IT teams. Qualifications & Experience: 12-15+ years of experience in enterprise network engineering, cloud networking, and security. Expertise in routing and switching (Cisco, Juniper) and firewalls (Palo Alto, Cisco ASA, Check Point, ForeScout). Proven experience in cloud networking with AWS, Azure, or GCP--covering VPCs, NSGs, VPNs, subnets, and load balancing. Hands-on exposure to patch management, firmware upgrades, and vulnerability scanning/remediation. Proficient in F5 technologies (LTM, GTM, ASM) and automation using Python, Ansible, Terraform. Strong grasp of compliance frameworks and security standards (ISO 27001, NIST, PCI-DSS, CIS benchmarks). Excellent analytical, documentation, and communication skills. Required Skills Routing And Switching,Checkpoint Firewall,palo alto,Network Security

JD For VIP Support: - Good communication skills with Min of 3 to 4yrs of experience in Desktop Support Role Must have experience in handling VIP User issues either through remotely or interact personally and troubleshooting through diagnostic techniques and increase FCR Strong Technical knowledge in supporting End user issues on Hardware, Win OS, MAC OS, Messaging, Applications, Outlook 365, AD etc. Knowledge on SCCM, Antivirus, Encryption Software Provides Level 3 support associated with the standard workstation Software image(s), base Software components, Hardware devices and components that comprise the standard desktop Hardware. Must have worked in any IT ticketing tool and know about ticket priorities and SLA Focus on building good working relationships within the team and other Resolution Groups Knowledge on LAN, Network Monitoring, about VLAN, WLAN and knowledge on Network monitoring tool L1 knowledge on Routing & Switching Remain well versed in help desk policies, procedures, standards and documentation All High Severity Incidents are directly assigned to Level 2/Level 3 teams to minimize downtime. Experience working in Remote Support Tool, ITSM Ticketing Tool, Corporate Technology

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation