End User Support Specialist TELUS Digital

0.0 years

0 Lacs

ahmedabad, gujarat, india

Remote

About TELUS Digital: TELUS Digital (NYSE: TIXT) focuses on the value of human connection to design, build, and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 50,000 team members and delivery centres across 25 countries in the Americas, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, ...

Posted 2 weeks ago

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Senior End User Computing Specialist TELUS Digital

3.0 - 7.0 years

0 Lacs

ahmedabad, gujarat

On-site

Job Description: As a Sr. End User Computing Specialist, you will be responsible for providing remote support to end users, with a focus on macOS support OR Google Workspace/G Suite. Your role will also involve managing VLAN changes and handling Active Directory tasks. The position is based in Gift City, Gandhinagar, with a requirement of working 5 days a week from the office in a flexible rotational shift schedule that may include night shifts. You will play a crucial role in delivering first-line support to both internal and external clients, administration staff, and EUC specialists. Your responsibilities will include assisting with hardware and software requirements, ensuring system func...

Posted 3 months ago

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Senior Program Analyst - EIT Vuram

3.0 - 5.0 years

3 - 5 Lacs

Mumbai, Maharashtra, India

On-site

Good Communication Skills Knowledge and use of Network Management Tools and integration experience with other Tools Should be able to understand the network setup to troubleshoot the issues Able to log case with Provider and OEM and follow up till closure Updating and closing the Servicedesk ticket which is getting assigned Should be able to perform basic troubleshooting on Router, Switches, and Firewall Acknowledge the emails which are sent to network ID Raising the CR or ECR Changing the VLAN as per the Ticket/email Responding to SolarWinds on the alert

Posted 4 months ago

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