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XMO Officer Prohrd Human Capital And Innovation Management

3.0 - 7.0 years

5 - 7 Lacs

bengaluru

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Job Description As XMO Officer, you will support the delivery of experience metrics, contribute to service reviews, and help embed experience thinking into operational workflows. You will work closely with the Digital Hub service desk, and product teams to ensure experience insights drive service excellence. Key Responsibilities Monitor digital experience using Riverbed and other network and application performance tools in conjunction with our delivery partner. Support implementation of XLAs and VLAs and experience dashboards. Assist in preparing reports, reviews, and feedback loops. Coordinate training, Supplier engagement events and awareness sessions in the Digital Hub. Collaborate with ...

Posted 1 week ago

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